Receptionist secretary jobs in Asheville, NC - 116 jobs
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Postal Mail Processor ($24/hr - $39/hr)
The Postal Service
Receptionist secretary job in Asheville, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
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Postal Mail Processor - Hiring Nationwide
Postal Source
Receptionist secretary job in Asheville, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor ($24/hr - $39/hr)
Postal Jobs Source
Receptionist secretary job in Asheville, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Receptionist
Arbor Company 4.3
Receptionist secretary job in Asheville, NC
Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list.
Arbor People feel the love every day because we provide:
* Free Meal for Each Work Shift
* Employee Assistance Program - Wellness Resources for You and Your Family
* Competitive Pay Rates
* Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
* Options To Get Paid on Your Own Schedule
* Certified Great Place to Work
* Pathways For Growth Opportunities
* Diversity, Equity and Inclusion Training
* Tuition Assistance
* Student Loan Repayment Assistance
* Access To Emergency Financial Assistance
* Access To Health, Dental, Vision Insurance
* 401K with Employer Matching Contributions
As a Front Desk Receptionist at The Arbor Company, your work matters. Here's why:
* You greet and assist visitors and residents in a welcoming and helpful way.
* You answer phone calls with a smile and make timely and courteous connections to other staff members while answering questions knowledgeably.
* You own the welcome experience into the community, including keeping the front desk and lobby area organized.
You'll be great on this team because you have:
* High school diploma or equivalent
* Previous experience as an office assistant or receptionist is a plus
Our people and our residents are at the center of our universe. We can't wait to meet you!
$25k-29k yearly est. 3d ago
Front Desk
Lucky Strike Entertainment 4.3
Receptionist secretary job in Asheville, NC
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Lane Server and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
All applicants must be at least 18 years of age to qualify for a position.
WHAT OUR LANE SERVERS DO
Our Lane Servers are world-class ambassadors of our entertainment centers. They interact with our guests, serve them the awesome eats of our signature menus, and provide them with the kind of exceptional service that has them returning again and again. If you're team-oriented and great with people, you'll be perfect for this role.
A LANE SERVER'S DAY-TO-DAY
Take, deliver, and close out food and beverage orders
Learn our menu, promotions, and specials and relay them to our guests
Check back with guests routinely
Assist guests with all questions, requests, and issue resolution
Help keep the center clean
Set up, stock, and organize your assigned work area
Recommend/upsell the center experience
WHAT IT TAKES
2 Years of related experience
HS Diploma (Optional)
Exceptional interpersonal skills
A commitment to great guest service
Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU'LL LOVE YOUR JOB)
Free Bowling!
$1 Arcade Play
20% off Events
50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
Evening shift
Night shift
Weekly day range:
Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
$23k-30k yearly est. Auto-Apply 3d ago
Secretary- Asheville
The Bair Foundation 3.6
Receptionist secretary job in Asheville, NC
SECRETARY
The Bair Foundation is a non-profit, social service ministry looking to recruit candidates who have a passion for serving families and children and who exhibit our core values of Caring, Helping, Dedication and Teamwork. If this sounds like you, we look forward to viewing your application!
BENEFITS:
Generous Holiday and PTO benefits
Medical, Dental, Vision
401K Traditional and ROTH
Training and Educational Assistance
Eligible employer for the Public Service Loan Forgiveness (PSLF) program
ESSENTIAL FUNCTIONS:
Type and electronically file correspondence and documents
Answer telephone/route calls
Assist with inputting information and compliance maintenance into the electronic database systems
Ensure all paperwork is accurate and up to date with state regulations
Order office supplies and keep office equipment in good working order
Make copies, send scanned documents via email, distribute mail, schedule appointments
Assist in pre-hire documents or requirements of new staff
Relieve supervisor or staff of details associated with various projects and activities
Compile and process various reports, records, tracking systems, and notifications to fulfill regulatory and internal reporting requirements which could include billing
Proficient with Word and Excel
Qualifications
JOB QUALIFICATIONS:
High School Diploma or GED
One year general office experience
Must be proficient in the Windows operating system
$22k-28k yearly est. 15d ago
Experienced Veterinary Receptionist
Alliance Animal Health 4.3
Receptionist secretary job in Landrum, SC
Ready to join a practice where your ideas are valued and your growth is supported? Come thrive with us at Sun City Animal Hospital, a vibrant 2-doctor small animal practice in beautiful Indian Land, South Carolina!
We're a busy, upbeat veterinary hospital that is open 7 days a week, offering a mix of general practice appointments and urgent care hours on nights and weekends. Our team offers comprehensive, compassionate care for cats and dogs- from routine wellness exams, dental care, and basic surgeries as well as offering access to advanced surgical options through mobile specialists and consulting services. We're all about staying on the cutting edge of veterinary medicine, and we love learning and growing together!
What makes us special?
✨ A close-knit, positive team
✨ An environment where your ideas matter and your skills grow
✨ Supportive leadership that encourages collaboration and mentorship
✨ A place where learning never stops; we're constantly evolving and embracing new techniques
Whether you're a seasoned vet med veteran or looking for a great place to help launch your career, you'll feel right at home here. If you're passionate about patient care, eager to keep learning, and ready to join a hospital that values both innovation and heart then we'd love to meet you!
Get to know more about us by clicking here!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
As a part of the Alliance Animal Health family, you'll have opportunities to progress clinically and professionally through education and leadership training.
Qualifications
We're looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $17-$20/hr depending on experience
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Personal Pet Discounts
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Holiday Pay, Uniform Allowance, Bonuses etc.)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
#SS2
$17-20 hourly 52d ago
Front Desk Coordinator - Asheville, NC
The Joint Chiropractic 4.4
Receptionist secretary job in Asheville, NC
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
*Hiring for ALL locations: South Asheville, West Asheville, North Asheville and Johnson City*
~ Full-time & Part-time opportunities available ~
The Opportunity
Full time opportunities available - Wednesday-Saturday
Part time opportunities available - 2-3 days and must be available Saturdays
Competitive Pay- $15 - $19/hr DOE + BONUS Potential
PTO
Weekend availability needed
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$15-19 hourly Auto-Apply 60d+ ago
Receptionist
Unified Business Solutions 4.2
Receptionist secretary job in Asheville, NC
Unified Business Solutions, LLC provides the right people, processes, and technology to ensure that our project team successfully delivers quality products and services to our federal government clients. We are looking for a reliable person that has the knowledge, skills, and abilities to perform the following tasks/duties on a daily basis :
Greets visitors, determining nature of visits and directing visitors to appropriate persons. Duties may include, but are not limited to, relaying incoming, outgoing, and intra-system calls through a private branch exchange (PBX) system; recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; hearing and resolving complaints; making appointments; handling incoming and outgoing mail; controlling access to the facility; keeping a log of visitors; and issuing visitor passes. Other duties, include typing and performing other routine clerical work, such as entering data and processing documents, and assisting Group Leaders with projects as needed.
Qualities/Skills:
Must speak well and convey information clearly
Must be a great listener
Must be able to multitask
Must be detail oriented
Must have strong organizational and time management skills
Must be a proficient typist
Microsoft Office proficiency
This is a fulltime contract position 8:00 a.m. - 4:30 p.m., Monday thru Friday.and our client is a Federal Agency. Therefore, it is mandatory that applicants are authorized to work in the US and are able to pass a Federal background check.
$22k-29k yearly est. 60d+ ago
Receptionist
Hunter Auto Group
Receptionist secretary job in Fletcher, NC
Join the Hunter Auto Group Team as Our Next Receptionist!
Are you outgoing, professional, and great at connecting with people? Hunter Auto Group is looking for an Entry-Level Receptionist to be the welcoming voice and face of our dealership. While experience is a plus, we're happy to train the right candidate who brings strong communication skills, reliability, and a positive attitude!
As our Receptionist, you'll play a key role in creating a friendly, efficient, and customer-focused environment for everyone who walks through our doors or calls our dealership.
Key Responsibilities
• Answer and route incoming phone calls using a multi-line switchboard
• Greet customers and visitors promptly and professionally
• Direct guests to the correct department or team member
• Provide basic dealership information and assist with general inquiries
• Maintain an organized, clean, and welcoming front desk area
What We're Looking For
• Excellent communication and customer service skills
• Friendly, professional phone presence
• Ability to multitask and stay organized in a busy dealership environment
• Basic computer and office software skills
• Previous receptionist or dealership experience is helpful, but not required - we will train!
Why Hunter Auto Group?
• Be part of a respected, community-focused automotive dealership
• Supportive, team-centered work environment
• Hands-on training to ensure your success
• Competitive pay and full benefits package
• A culture built on honesty, continuous improvement, strong work ethic, and a positive attitude
What We Offer
• Competitive salary based on experience
• Health insurance with $0 cost available
• Dental and Vision insurance
• Wellness Program
• Paid time off and holidays
• 401(k) with company match
• Employee discounts on vehicles, service, parts, and accessories
• Professional growth and development opportunities
• Positive and team-oriented work environment
• Referral bonus
• Employee appreciation events
• Closed Sundays!
• Community involvement and a people-first philosophy
At Hunter Automotive Group, our mission is to improve the quality of life for our employees, customers, and community. We've proudly served western North Carolina for over 85 years as a family-owned and operated business-our people are what make us exceptional.
We are looking for someone who embodies our core values:
• Honesty
• Continuous Improvement
• Strong Work Ethic
• Positive Attitude
$23k-30k yearly est. 3d ago
Front Desk Receptionist (POOL)
High Country Community Health 3.9
Receptionist secretary job in Morganton, NC
Full-time Description
This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs.
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
$27k-34k yearly est. 60d+ ago
Receptionist - Family Medicine
Cottonwood Springs
Receptionist secretary job in Clyde, NC
Medical Office Receptionist - Waynesville Family Practice
Schedule: Full-time, Days (Monday-Friday)
Your experience matters
Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Office Receptionist joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Join our team of healthcare professionals at WFP in a fast-paced environment that provides comprehensive primary care services to patients of all ages. These services include routine checkups, illness management, preventative care, and minor procedures. We are committed to providing personalized and high-quality healthcare in a friendly and welcoming environment.
How you'll contribute
A Medical Office Receptionist who excels in this role:
Greets visitors and communicates with patients and providers.
Coordinates work flow and complies records of office activities.
Completes all aspects of check-in/check-out process.
Enters and updates patient demographics and insurance information.
Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
Complete pre-appointment checklists and prepares accordingly.
Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages.
Keeps office area neat and tidy.
Monitors and maintains log of needed office supplies.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Monitors and addresses all front office task buckets in a timely manner.
Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed.
Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Health & Fitness Center Access **************************************************************************
What we're looking for
Applicants should have a high school diploma or equivalent preferred. Additional requirements include:
Medical front office experience preferred.
Knowledge of medical terminology preferred.
Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
More about Haywood Regional Medical Center
Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot Haywood Regional Health & Fitness Center, and the 44,000 square foot Outpatient Care Center. HRMC also operates two urgent care centers in the county. We are proud to be recognized for an “A” hospital safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, Screening Center of Excellence with Lung Cancer Alliance, accredited Chest Pain Center from American College of Cardiology, and Center of Excellence from Addario Lung Cancer Foundation.
EEOC Statement
“Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$23k-30k yearly est. Auto-Apply 5d ago
Front Desk Agent
Firc Group N C 4.0
Receptionist secretary job in Asheville, NC
The Front Desk Agent at the Cambria Hotel Downtown Asheville are responsible for the guest registration process and communication of hotel services and promotions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
Provide exceptional guest service with welcoming greetings, body language, and undivided attention.
Hotel check in/check out, ensuring proper credit is received, special requests are noted/fulfilled, and accurate information is established.
Record and process reservations and cancellations.
Thoroughly complete all guest transactions associated with the Front Desk computer system.
Maintain an up-to-date working knowledge of all hotel amenities as well as any special events.
Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.
Be knowledgeable of all emergency procedures and hotel policies.
Accurately maintain house bank and handle all credit cards and cash according to hotel policies and procedures.
Follow set procedures on postings, charges, credit cards, and refunds.
Answer the telephone in a professional manner and assist guests with any questions, directions to the property, etc.
Other duties as assigned by supervisor.
JOB REQUIREMENTS:
One year hotel front desk experience preferred but not required.
Excellent guest service skills.
Proficiency in the English language both verbal and written.
Organizational skills including follow-through, problem solving and communication.
Ability to stand for hours at a time.
Must be able to work all shifts AM and PM, Holidays and Weekends.
Qualifications
Who We Are
Under the leadership of Founder Antonio O. Fraga and Son Alexander W. Fraga, FIRC Group, Inc. has established a distinguished reputation within Asheville and the surrounding area for providing careers and growth opportunities for so many. Our businesses include the Cambria Hotel Downtown Asheville, Haywood Park Hotel, Country Inn & Suites at Westgate, Isa's French Bistro, and Hemingway's Cuba Restaurant. This fall we will be opening Hola Restaurant featuring Spanish cuisine in the heart of downtown Asheville and we've begun a multi-use project called Main Street in Enka Village featuring a fourth hotel and restaurant, retail space, and condominiums.
To date, we are 185 strong providing great memories through hotel and culinary experiences. Come join our team as we continue to grow!
Work / Life Balance
Our company values and appreciates your investment of time and dedication to its success. Here are programs to reciprocate for your time away from work:
Paid Vacation for full-time associates
Paid Personal Time Off for all associates
Paid Holidays following 90 days of employment for all associates
We Care For You
FIRC Group, Inc. sponsors an affordable, comprehensive benefits program for full-time employees that includes medical, dental, and vision plans.
Downtown Parking
We provide associate parking, alleviating your need to find costly parking on your own.
Career Development
We provide the training needed to set you up for success, the coaching and performance feedback to sharpen your skills, and the encouragement to strive for your goals. Many of our current leaders once started as newcomers to hospitality.
$23k-28k yearly est. 15d ago
Receptionist
Brookdale 4.0
Receptionist secretary job in Hendersonville, NC
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
$22k-29k yearly est. Auto-Apply 11d ago
Front Desk Agent
Crown Hotel & Travel Management LLC
Receptionist secretary job in Weaverville, NC
Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS.
Part-Time
Benefits
Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced Paid Time Off (PTO) Plan
Paid Training
Fantastic Company Culture
Job Responsibilities
Receiving accommodation reservations from visitors
Taking the details of all arriving guests including payment information
Allocating rooms to all guests
Providing information to guests about the procedures, policies, and facilities of the hotel
Providing the guest with the necessary tourism information
Handling all customer concerns and queries
Issuing receipts to the guests
Ensuring the safety and security of all guests
Maintain all guest reservations in accordance with credit card security requirements
Balance and properly account for cash drawer at the desk for each shift
Maintain all training requirements as set forth by General Manager
Assisting guests with safety deposit box forms and keys as outlined by GM
Wear a provided uniform and name tag at all times on the property
Perform routine cleaning throughout the work area
Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
Respond to guest's requests for immediate repairs
Report lost-and-found items in accordance with hotel procedures
All other assigned duties
Qualifications/Requirements
High school diploma or equivalent
Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must display very good organization and time management skills
Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to regularly lift and carry up to 20 pounds without assistance
To always maintain a high standard of personal hygiene and appearance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$23k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Agent/PBX Operator | Full Time
Omni Hotels & Resorts
Receptionist secretary job in Asheville, NC
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
*Eligible for Upsell Incentive**
Front Desk Agent/PBX Operators are responsible for providing a five-star welcome and departure experience to each guest, as well as serving as ambassadors throughout the guest's stay. Front Desk Agent/PBX Operators make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agent/PBX Operators are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments, especially our Concierge, Bell-Door and Ideal Services teams. They will direct and assist guests and associates with communication needs in accordance with Omni Standards
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send, and distribute guest faxes
Generate, print, and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions.
Answer incoming telephone calls to the hotel efficiently and courteously.
Direct phone calls and messages to appropriate personnel or guest.
Assist all guests and employees.
Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.
Recording and making Wake up calls.
Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio
Qualifications
Available for weekends and holidays, as well as mornings and evenings.
Previous customer service experience preferred
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly, and make concise decisions
Ability to prioritize, organize, and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Physical Requirements:
Computer skills required.
Must have the ability to work alone, with others, and remain at work station for entirety of shift.
Must be able to work a flexible schedule including weekends and holidays.
Must have customer service experience with excellent written and especially verbal communication skills
Ability to stand for the duration of an entire shift.
Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
Must be able to sit for extended periods of time.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster
and the following link is the
OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
applicationassistance@omnihotels.com
.
$23k-29k yearly est. Auto-Apply 6d ago
Front Desk Agent
The Foundry Hotel Asheville, Curio Collection
Receptionist secretary job in Asheville, NC
Raines Co. - Your Future is Now!
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Ensures Outstanding customer service at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
$23k-29k yearly est. 5d ago
Front Desk Coordinator - Asheville, NC
The Joint 4.4
Receptionist secretary job in Asheville, NC
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
* Hiring for ALL locations: South Asheville, West Asheville, North Asheville and Johnson City*
~ Full-time & Part-time opportunities available ~
The Opportunity
* Full time opportunities available - Wednesday-Saturday
* Part time opportunities available - 2-3 days and must be available Saturdays
* Competitive Pay- $15 - $19/hr DOE + BONUS Potential
* PTO
* Weekend availability needed
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* 'Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$15-19 hourly 37d ago
Front Desk Receptionist
High Country Community Health 3.9
Receptionist secretary job in Morganton, NC
Full-time Description
Duties Include:
Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit
Scan Insurance card and link insurance in patient's chart
Update new paperwork yearly
Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification
Capture picture of the patient if not already done
Distribute patient questionnaires when necessary
Answer telephones courteously and send patient messages to appropriate staff
Schedule appointments
Call and remind patients of their upcoming appointments
Collect co-pays, deductibles and outstanding balances on patient accounts
Post co-pays and SFS payments as pre-payments
Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins
Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit
Scan paper documents into patients chart when completed
Must be able to perform check out duties as well on days covering both positions
Ensure daily workflow is maintained
Other duties as assigned
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role.
Other requirements: Proficient medical terminology skills,
Performance Requirements:
Knowledge:
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with providers and Medical Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
$27k-34k yearly est. 60d+ ago
Front Desk Agent
The Foundry Hotel Asheville, Curio Collection
Receptionist secretary job in Asheville, NC
Raines Co. - Your Future is Now!
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Ensures Outstanding customer service at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
How much does a receptionist secretary earn in Asheville, NC?
The average receptionist secretary in Asheville, NC earns between $20,000 and $33,000 annually. This compares to the national average receptionist secretary range of $24,000 to $35,000.
Average receptionist secretary salary in Asheville, NC