Receptionist secretary jobs in Canton, OH

Mellett Animal Hospital has an opportunity for a Veterinary Receptionist to join our team! Founded in 1984, Mellett Animal Hospital is a modern, full service small-animal hospital. We specialize in providing quality care for canines and felines alike. Our practice understands the need for consistent care. Location: 4636 W. Tuscarawas St., Canton, Ohio 44708 Shift Details: This is a part-time position (under 30 hours/week), working Monday, Wednesday, Friday and possible Saturdays at a later date Pay Range: $15.00 - $17.00/hour (based on expereience) What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Opportunity Child & Adolescent Behavioral Health Position: Part-Time Clerical Specialist Now more than ever, mental and behavioral health care for kids is needed in our community. Child & Adolescent Behavioral Health is looking to meet the growing demands by hiring a part-time Clerical Specialist. As a member of our team, you will help children, youth and families successfully meet life's challenges by offering the support they need. We are a collaborative network of child therapists, psychiatrists, PMHNPs, case managers, school staff, community partners and other mental health professionals working toward a common goal. Together, we provide a positive environment for kids and their families to find health, hope and happiness. We are looking for enthusiastic individuals to join one of the most innovative therapeutic mental health programs in Stark County. C&A is recognized by Zippia and The Cleveland Plain Dealer/cleveland.com as a Top Workplace in Stark County. We offer a compassionate, supportive, accountable work environment to help you grow your career, along with a comprehensive benefits package that includes generous and affordable medical, dental, life insurance, retirement and paid time off. Job Descriptions/DutiesWe are looking for a patient and friendly front-desk person with the following skills to greet and assist clients: Ability to use NextGen Electronic Health Records (EHR) system and other electronic/computer-based systems. Clerical duties such as fee updates, client check-in and check-out, scheduling future appointments, rescheduling cancelled appointments, and receptionist duties. Excellent Client/Customer Interaction and Communication skills: checking in clients, collecting co-pays, answering phone calls & transferring calls to the appropriate party; pleasant telephone etiquette. Scheduling and Coordination: scheduling client appointments, meetings, managing calendars. Receptionist duties, including knowledge of office equipment such as faxing, scanning, photocopying. Why Child & Adolescent Behavioral Health At Child & Adolescent Behavioral Health, we are here for you, so you can be there for them. We provide a supportive environment for our clinical therapists to grow and lead in their careers, and in turn, you bring unmatched compassionate care and expertise. We have been recognized as one of the Top 10 Best Companies to work for in Stark County, because we strive to take care of our team at work and at home. Recognition and Awards Child & Adolescent Behavioral Health has been recognized and ranked on three Zippia lists: Best Non-Profit Companies to Work for in Ohio Best Companies to Work for in Canton, Ohio 2022, 2023, and 2024 Top Workplace for Non-Profits in Northeastern Ohio by Cleveland Plain Dealer/cleveland.com Canton Regional Chamber of Commerce Community Salute Award - 2018 Award of Appreciation Location We have two locations in Stark County including Belden Village and Plain Township. Salary Range/Compensation: Based upon experience. Hours: Part-time, weekdays. Some evening hours required. Website: ****************************************** An Equal Opportunity Employer Stark Co. - EEO-6

Radiology Clerk MAIN FUNCTION: To perform general office duties, including computer entry, record release, obtaining old records, and courteous telephone technique. Must be able to greet patients, review orders for accuracy, schedule exams and provide minimal patient care functions. Possess ability to interact and coordinate with patients, patient's families, physicians, and radiology technical staff regarding radiology procedures. Transport patients to and from room for diagnostic Imaging tests. RESPONSIBLE TO: Director, Imaging Services MUST HAVE REQUIREMENTS: High School Diploma or GED. Proper phone etiquette with clear diction. Interpersonal skills to provide direction and help to the public. Physical ability to perform all aspects of Patient Transportation (Lifting, pushing, etc…) Flexible Hours as needed to support department functions PREFERRED ATTRIBUTES: Office courses. Current experience in clerical work. General typing skills. Computer experience. Medical terminology. Ability to function in fast paced environment. WORKING CONDITIONS: Work will include multiple responsibilities from deskwork to heavy lifting and moving. Exposure to communicable diseases, toxic substances, ionizing radiation and other conditions common to a hospital environment. Potential to wear appropriate protective barriers. Work may be repetitious at times. * Denotes ADA Essential * Follows Appropriate Service Standards POSITION EXPECTATIONS * Greets all customers (i.e. physicians, patients and family members, visitors and co-workers in a friendly and courteous manner and with a customer service focus. * Performs all Image maintenance functions as necessary. * Checks MEDITECH system for any outstanding or held reports by reviewing X-ray orders in various MEDITECH statuses. * Prepares patient information for processing and orders X-Ray exam in MEDITECH system as necessary. Including PET/CT responsibilities. * Verifies that patient has appropriate order when necessary or assists in obtaining a physician's written order when needed. * Gathers information for Quality Improvement as directed by the Radiology Manager. * Gathers monthly volume statistics as directed. * Locates physicians for phone conversation at the request of the Radiologists. * Verifies patient ID with two forms of identification. * Transports or assists in the safe transporting of patients to and from inpatient floors and ED as needed for imaging. Expected to notify appropriate floor staff when returning patient post exam. * Understands the mechanics of carts, beds, and wheelchairs and able to operate independently and safely. Understands and follows Safe Operating procedures for O2 tanks while in transport. * Demonstrates compliance with all Hospital and Departmental policies and procedures, and ensures that all patient information is kept confidential (HIPAA). * Escorts patient to appropriate modality and gives clear directions for patient prep prior to exam. * Utilizes proper body mechanics to help lift and transport patients. * Reviews physician order for test appropriateness and ICD9-codes. * Gathers appropriate documentation and test results prior to invasive procedures, reviews forward advantage fax and report transmission logs daily * Maintains an orderly stocked work area. * This Job Description is not a complete statement of all duties and responsibilities comprising this position. AGE SPECIFIC COMPETENCY This staff member must be able to demonstrate the knowledge and skill necessary to provide care based on physical, psychosocial, educational and safety related criteria, appropriate to the of the patients served in his/her assigned service area. The skills and knowledge needed to provide such care may be gained through education, training, and/or experience.

Secretarial/Clerical/Secretary Date Available: 01/20/2026 Closing Date: until filled Position: Guidance Secretary (6A) Reports to: Principal and/or designee Employment Status: Full-time Status: Classified Description: Garfield Heights City Schools is seeking a professional, organized, and student-centered Guidance Secretary to support the daily operations of the school's Guidance Department. In this role, you will assist counselors, students, parents, and staff by serving as the primary point of contact for all guidance-related administrative needs. You will provide essential clerical and organizational support, maintain student records, coordinate appointments and communications, assist with student testing processes, and ensure the smooth flow of information within the guidance office. The ideal candidate is detail-oriented, dependable, and able to work with sensitive student information with professionalism, discretion, and exceptional customer service. Essential Job Functions: Ensure the safety and well-being of students while in the guidance office. Implement office procedures that support efficient service to students, parents, teachers, and counselors. Prepare correspondence, schedules, programs, training documents, and guidance-related communications. Oversee and maintain DASL and other student information systems. Assist with tracking student progress and preparing required reports. Process, print, and distribute forms, brochures, and informational materials. Prepare local, state, and federal reports as required. Maintain guidance office files, student folders, and required documentation. Coordinate parent/teacher conference scheduling and generate schedules for administrators. Assist with student testing coordination, preparation, and documentation. Support transition activities (elementary to middle, middle to high school). Maintain office routines including filing, copying, collating, and distributing materials. Schedule appointments and maintain calendars for counselors and related staff. Interact positively with staff, students, families, and outside agencies. Maintain confidentiality at all times regarding student records, court documents, testing information, grades, medical records, and other sensitive data. Promote positive public relations through professional communication, appearance, and demeanor. Attend meetings and in-service trainings as required. Other Duties and Responsibilities: Respond to routine questions and requests in a courteous and timely manner. Provide clerical assistance in all areas of the school office as needed. Assist in accurate record keeping for all funds received (if applicable). Serve as a role model for students in professionalism, citizenship, and ethical behavior. Instill in students the belief in and practice of ethical principles and positive values. Perform other duties as assigned by the Principal or Assistant Principal(s). About You: High school diploma or GED required. 1-3 years of secretarial or clerical experience preferred. Proficient in Microsoft Office, Google Suite, and computer-based data systems. Strong verbal and written communication skills. Ability to maintain confidentiality and handle sensitive information. Highly organized with excellent attention to detail. About Our District: The Garfield Heights City Schools collaboratively and cooperatively serve students and families of the City of Garfield Heights. Located in Cuyahoga County and bordered on the north by the City of Cleveland proper, and on all other sides by the first ring communities of Northeast Ohio. Our District proudly serves approximately 3,500 students in three Kindergarten through Grade 5 schools, one middle school, and one high school. The district also provides an award-winning Preschool program to educate the youngest students in our community at William Foster Elementary. All those who seek academic, co-curricular, student leadership, diversity, and community engagement success, can find these things and more in the Garfield Heights City Schools. As a product of our community-based strategic planning process completed in 2021, our district's mission is: As the heart of the community, Garfield Heights City Schools fully prepares students to pursue their dreams and give back as engaged citizens and future leaders. Our vision is: to become a premier educational institution, recognized throughout Ohio as fully preparing students to be leaders equipped with real-world skills to contribute to a global society. The Garfield Heights City School prides itself on providing a rigorous and comprehensive pre-k through 12th-grade educational curriculum that clearly focuses on student success through college and career readiness. To that end, Garfield Heights High School offers a variety of Advanced Placement courses, including AP English, AP Government, AP American History, Honors Chemistry, Honors Calculus, Honors Physical Science, and more. While the District offers these high-level academic courses, the GHCS also proudly sends more than 225 students on an annual basis to the Cuyahoga Valley Career Center for those individuals deeply interested in learning a skilled profession or hands-on expertise in one of the trades. Middle School students have increasingly greater opportunities to prepare themselves for high school and parents are readily encouraged to be involved. Elementary School students in the GHCS also participate in such valuable literacy programs as LETRs and social/emotional initiatives as the Zones of Regulation. The GHCS places a great deal of emphasis at all levels of education on Positive Behavioral Interventions and Supports (P.B.I.S.) and each school has won awards from the State of Ohio for encouraging and promoting positive behavior. A wide variety of co-curricular offerings are available to students of all ages in the Garfield Heights City Schools as well. Such opportunities include more than 18 varsity sports, the district's show choir, Music Express, Marching Band, Theater, A ‘Capella Choir, National Honor Society, Student Council, Glass Ceiling, Future Engineers, and more. These co-curricular offerings are award-winning on the state, regional, and local levels. Students can expect success when they become involved in the various academic, co-curricular, and student leadership organizations in this District. Garfield Heights City Schools is an equal opportunity employer and does not discriminate on the basis of sex, genetic information, race, color, age, religion, disabilities, military status, sexual orientation, or national origin in its programs and activities, including employment opportunities. Application Deadline: Until position has been filled. Apply: On-line

Job Description Cuyahoga Falls Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere. In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment. This is a full-time position, with availability needed Monday-Friday, and rotating Saturdays. Full-time benefits and compensation**: Compensation: $16-20 per hour, for each hour worked* Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance Minimum qualifications and skill set: 3+ years of client service experience Previous veterinary experience is highly preferred Proficiency in the following skills: Attention to detail Phone etiquette Processing payment Computer skills At Cuyahoga Falls Veterinary Clinic, we are proud to be an integral part of our community's pet health for over 40 years. Our 5-doctor practice boasts 7 exam rooms, 2 surgery suites, and advanced diagnostic tools including ultrasound and endoscopy. Our focus is providing comprehensive care to our patients. That's why we offer procedures like cystotomies, TTAs, dental prophylaxis, and soft tissue surgeries. If you are looking for a tight knit group where you can use your technical skillset to the fullest, apply today! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. What it takes to be a Receptionist at Brookdale: Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace. Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.

Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Benefits: * PTO and Paid Holidays * No nights or weekends! * Optional Medical, dental and vision plans * 401(k) retirement plan * Company-paid life insurance with/AD&D benefit * Company-paid long-term disability plan * Optional life insurance and short-term disability plan * Optional Critical Illness Plan * Optional Accident Insurance Plan Essential Duties / Essential Job Functions: * Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff * Handle all calls in a timely and professional manner. * Checking patients in and out using proper procedures and addressing all questions the patient may have. * Completing new patient profiles. * Verify patient's insurance information in the EHR. * Verify household income before placing a patient on a sliding fee scale. * Maintain patient accounts by obtaining, recording, and updating personal and financial information. * Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar. * Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options. * Collect applicable patient fees at the time of service. * Set up follow-up appointments and providing the patient their patient plans. * Reconcile the nightly deposit as per policy. * Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. * Other duties as assigned Required Skills/Abilities: * Ability to maintain confidentiality * Preset a positive and professional attitude * Planning and organizational skills * Proficient in Microsoft Office (Word, Excel, Outlook) * Ability to identify problems and to propose feasible solutions * Ability to maintain accurate records * Ability to enter and maintain data in various company software programs. * Knowledge of company's policies and procedures. * Knowledge of modern office equipment, troubleshooting, practices, and procedures. * Interpersonal/human relations skills * Proficient telephone skills * Time Management * Attention to detail Education and Experience: * High school diploma or equivalent * Patient check-in/out * Completing new patient profiles * Insurance information verification * Sliding fee scale competency * Healthcare experience desired * NextGen experience desired * CPR or ability to obtain Physical Requirements * Sitting in a normal seated position for extended periods of time * Reaching by extending hand(s) or arm(s) in any direction * Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard * Communication skills using the spoken word * Ability to see within normal parameters and hear within normal range * Ability to move about NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Job Description Summit Psychological Associates is a growing community mental health agency that provides mental health and substance abuse treatment services to individuals and groups. We are looking to add a member to our Front Desk/Support Staff team to assist in various tasks within our agency. This is a fast-paced, high-volume office that needs a person who has excellent customer service skills and can work independently once trained. Duties for this position: Answer all calls coming in for the office, directing calls to staff members that can assist the caller if cannot assist them directly. Copy insurance/Medicaid cards and collect copays at time of visit Greet clients who attend services in person and complete necessary documentation with client. Answer client questions, reschedule clients, take messages for clinical staff via phone. Provide support to clinical staff by copying, faxing, scanning, and emailing materials. Use agency electronic record to determine necessary copays and amounts due at time of visit. Enter notes in electronic record related to phone calls or client interactions. This position is 40 hours weekly with two evenings a week until 8pm. Qualifications for this position: Previous doctor's office or mental health/substance abuse agency is preferred. Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents. Strong communication skills. Consistent Attendance High standards of customer service. Experience working with electronic medical records preferred. Excellent analytical skills, including problem identification and resolution. Understand and comply with all HIPAA regulations. Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits. Job Type: Full-time, Part-time applicants (20 hours a week) would be considered. All clinicians must complete a background check after hired.

Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Job & Family Services Clerical Specialist (Full-Time) Under the direction of the Unit Supervisor as assigned: the clerical specialist duties may consist of: scheduling hearings, typing, proofreading, correcting various Administrative or Court documents, copying, scanning, faxing, distribution of correspondence, mailing documents, maintaining a tickle system, client interaction (telephone and in person), correspondence with third parties, maintaining excel spreadsheets, payment processing, payment analysis, organization and maintenance of case records, opens, closes and updates files, certifies orders and payment histories. Other duties as assigned. Functions of the Position * Specific functions will be designated by Unit assignment but may include any of the following* * Is familiar with and functions in accordance with the classification specifications and agency policies and procedures. * Presents self in a professional and culturally sensitive manner to co-workers, staff, other agency personnel and the public. * Returns phone calls and correspondence in a timely manner, adhering to agency policy and time frames. * Gathers information for statistical reports. * Completes special projects as assigned by the supervisor and/or administrator. * Copies, distributes and mails documents and maintains a tickle system to track various objection periods and timely responses. * Creates and keeps the Administrative Case Docket current with additions, updates and assignment of new case numbers; functions as Clerk of administrative records, opens, closes and updates same; certifies copies of Administrative Orders. * Types and prepares, from rough written copy or oral instructions, documents for the Administrative Hearing Officers including Findings and Recommendations, Administrative Hearing Decisions, Administrative Paternity and Child Support Orders, various other administrative orders, correspondence and reports and other documents as needed. Proofs copy and makes corrections. * Schedules administrative support hearings: types and mails notices of hearing by proper mail method, enters information on the Hearing Officer's calendar. * Responsible for word processing and typing of all documents, journal entries, correspondence and petitions necessary for the agency to operate under local, state and federal requirements. * Performs routine clerical functions such as filing, copying, mailing documents, answers, screens and directs calls, takes messages, greets visitors, retrieves and enters data on a computer, maintains records, copies, collates and distributes memos and policies. * Serves as point-of-contact regarding payment questions. Responsible to answer payment questions from clients and employers, research payment problems and work with appropriate staff to resolve issues. * Responsible to take child support payments, balance, and close system batches on a daily basis. Runs payment histories as requested by clients, agency personnel, Prosecutors' Office, courts, and other social service agencies as needed. * Assists with ordering, coordinating and distribution of supplies. Assists as needed with the pick-up, distribution, collection and postage of all building mail. * Responsible for reception duties such as greeting the public, answering questions and/or obtaining help if needed, scanning documents into the imaging system. * Works with support officers, supervisors, and administrator in enforcement of support orders. * Provides unit coverage as scheduled or when needed * Attends meetings and trainings as needed. Co-employees shall assist in the training of new employees as the employer determines necessary and practical for the efficient operation of the department. * Meets all job safety requirements and all applicable OSHA safety standards that pertain to job duties. * Collects and drops off agency mail at the post office and other county locations using the agency vehicle or personal vehicle. * Performs other duties as assigned. Knowledge, Skills and Abilities Knowledge of: Federal, State and local laws, rules and regulations pertaining to Child Support; agency policies concerning support enforcement; computers and programs (SETS, CRISE, Kidstar, OnBase, Word, Excel, Power Point, Outlook, Compass Capture); agency computer operations; office equipment; office practices and procedures; Child Support forms. Skill in: Organization, oral communication; operating machines (e.g., phone equipment, copier, fax, postage meter); opening, sorting and distributing mail; typing and data entry; word processing; written communication; performing computer operations (i.e., update database information); maintenance and repair of small office machinery (i.e., fax machines, copiers) operating a motor vehicle. Ability to: Answer and transfer incoming calls; take phone messages; give or exchange facts or routine information; answer routine questions/inquires; resolve recurring, standard problems; assist at front desk; perform a full range of standard clerical assignments; compile records; maintain accurate records and logs; maintain and update client files and records; complete forms; open, sort and distribute mail; type; enter data using keyboard; arrange information numerically, chronologically and alphabetically; sort items into categories according to established methods; read, copy and record figures; comprehend written materials; work independently; work with others; use computers; exert light to moderate physical effort with ability to lift 20 lbs. Qualifications One (1) year experience in a business or agency which has involved substantial application of laws or regulations in the performance of work, such as child support program, family law practice, collection agency or a federal/state assistance agency or an equivalent combination of training and experience that would provide the necessary skills and abilities to perform the essential functions of the job. Preferred but not required: An associate degree or bachelor's degree from an accredited institution Additional Requirements Must successfully undergo BCI background check. Successfully complete an alcohol and drug screening Possess a valid Ohio Driver's License Provide proof of eligibility to work in the United States Inherently hazardous or physically demanding working conditions: May encounter irate clients or individuals; may have some exposure to individuals with contagious or communicable disease; is occasionally exposed to unsanitary conditions (insect infestation, bodily wastes), odors; may have some exposure to common chemicals found in an office environment, such as toner and correction fluid. Base Rate: $15.19 per hour APPLICANTS CAN SUBMIT A RESUME TO **************************

Elementary Campus Secretary JobID: 1951 Secretarial/Clerical/Secretary Attachment(s): * Elementary Campus Secretary Nov-25.pdf * School Secretary .pdf

Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person

Job Description About Us Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 100 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Promote from within Paid Time Off Holiday Pay In House Training Discount programs Responsibilities Answer dealership group phones, greet and receive prospects and customers Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson Work cooperatively with the sales/service and other internal teams Communicate with callers and visitors in a professional, friendly, and efficient manner Type emails and take accurate phone messages Assist in scheduling and confirming sales/service appointments Cashiering customers in service Scanning documents into data base for dealership access Other duties as assigned Qualifications Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance and eager to improve on all aspects Valid driver's license and clean driving record Availability that includes Saturday's is a MUST We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Secretarial/Clerical Date Available: To Be Determined MINIMUM QUALIFICATIONS: High School Graduate or equivalent. Knowledge of and ability to demonstrate basic business-related skills. Computer literate with ability to successfully work with all District operating systems, including but not limited to various Microsoft applications such as Word, Excel, Publisher and Google-related functions. Ability to organize and prioritize tasks in order to effectively work within timeline. Clerical experience beyond minimum required. Ability to perform duties requiring strictest confidentiality. Excellent communication skills and ability to work cooperatively with other personnel. Willing to cross-train with other positions. ADDITIONAL PREFERED QUALIFICATIONS: Bachelor Degree, Associate degree or academic hours completed beyond high school. Experience gained in any unit of the school system. SUPERVISION RECEIVED: Explicit oral and written instructions received from Supervisor or designee for carrying out the operations to be performed. DUTIES: Greet school visitors while interacting with the public in the school office or other settings. Ensure that ALL visitors sign in, receive an identification badge and are made aware of the building visitation policies and procedures when working in or covering the school office. Assist students, public and staff as needed. Direct visitors to appropriate destinations. Share responsibility with other clerical team members in the operation of the PK-8 school office and be directly responsible to the Principal or designee(s). Be responsible for your specific pod data. Assist in areas of public relations and communications with students, staff, families and community. Assist in scheduling, as needed, exercising priority, including: Building assemblies; Parent/Teacher conferences; Building meetings; and Any other appointments as required. Keep constantly informed of school policies, guidelines and procedures. Answer incoming phone lines and assist person on the phone as needed. Help pupils, staff members and parents with routine problems. Receive and deliver messages to staff and students, electronic and/or hard copy, according to building and district protocol. Prepare, receive and distribute inter-office, U.S. and electronic mail as required. Operate office machines and maintain supplies for copy machines, faxes, etc. Maintain student information in DASL and permanent record files which include: Enrolling student; Withdrawing student and releasing pertinent information to school; Attaching end of year grade stickers to student's permanent record card; Assist in retention lists and summer school grades; Attaching or recording end of year assessment data to student assessment record; Prepare 8 th grade files at the end of the school year to be sent to the High School; and Account for all pupils enrolled for the previous year. Enter all daily attendance in computer, maintain and retain hard copy files including: Daily attendance; Tardy to school; Excuses from previous attendance days; Early releases; and Any other changes that are required regarding student attendance. Type daily attendance bulletin and distribute or post for staff. Call in daily enrollment and attendance numbers through ADM count week. Maintain record of students on Home Instruction, JJC, etc. Verify pupil attendance for staff, parents and various agencies, Family Services, Social Security, etc. Record telephone calls from parents regarding attendance. Assist Principals, School Community Liaisons and appropriate personnel in recognizing known truant students. Input all suspension and any other discipline related issues into the proper computer program. Distribute and mail all suspensions and communications home to families as directed. Type requests for expulsion and pre-expulsion as needed (including copying discipline information, record card and attendance for each student.) Notify Principal of date and time of each hearing. Abide by the rules, regulations, policies and procedures of The Warren City School District Board of Education. Perform other relevant duties as may be assigned by Superintendent/CEO, Building Principal and/or designated supervisor. SALARY: Salary Table E, Pay Range IV, Salary per negotiated union contract. CONTRACT: 214 Days (42 Weeks); 7.5 hours per day, 37.5 hours per week. Employment upon verification of BCI & FBI background checks, and all other pre-employment requirements are met. PROCEDURE FOR MAKING APPLICATION: Current Warren City School Staff: Please send cover letter and resume to the Warren City School District, Office of Human Resources, Attention: Debbie Ball, 105 High Street, N.E., Warren, OH 44481, or via email at *********************************, by the closing date indicated above. External Candidates: Please apply using AppliTrack system through the link attached to this posting or by visiting the Warren City School District website at ********************************* click on "Job Opportunities", then "Apply" next to appropriate Job ID 608 or "Start an application for employment." Once your application is complete and submitted, you will receive a confirmation number. Warren City Schools uses the AppliTrack system from Frontline Technologies to manage employment applications online.

Shepherd of the Valley has a part-time opportunity for a Front Desk Receptionist. Shepherd of the Valley is a Christian not-for-profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity and quality. Working for Shepherd of the Valley is not just a job, it's a calling. * Shepherd of the Valley has provided peace of mind for Mahoning Valley families and their loved ones since 1972. * Shepherd's Overall Quality Ratings exceed county and statewide averages * We are a healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living and home health care services. Why work at Shepherd of the Valley? Shepherd of the Valley (SOV) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing with SOV retirement options; enjoy generous paid holidays and time off; and protect yourself and your family with life and long-term disability insurance. Here are some highlights of our compensation plan: * Annual Performance Reviews * Insurance - Medical, dental, eye and prescription coverage are available to eligible employees. SOV offers a fully paid $10,000 life insurance benefit. * Flexible Spending Plan - SOV offers a flexible spending account that allows you to pay certain medical expenses as well as child care on a pre-tax basis. * Paid Time Off - SOV employees begin accumulating paid time off (PTO) hours immediately. * Paid Holidays - SOV recognizes 7 paid holidays; those who work a holiday are paid double time. In the third year of service all employees are paid for their birthday and choice of floating holiday. * Retirement - Employees are eligible to participate in SOV's 403(b) tax deferred annuity from their first day. * Education Support - SOV's Professional Development Scholarship awards $1,000 each year to employees pursuing further education in their field including free STNA classes. * Student Loan Forgiveness up to $2500 paid out over 4 years. * Partnership with Ohio University - SOV employees are eligible for a 5% discount for undergraduate programs, and 10% for graduate programs. * Additional Perks and Bonuses - SOV employees are eligible for discounts at local businesses. Employees of the month are recognized with a bonus. Recruitment bonuses for staff and residents are awarded. After 2 years, employees receive an ongoing longevity bonus. Responsibilities * Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. * Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. * Answers questions about organization and provides callers with address, directions, and other information. * Welcomes on-site visitors with a customer service friendly attitude, determines nature of business, and announces visitors to appropriate personnel. * Ensures all job candidates appropriately register. * Updates appointment calendars. * Receives, sorts, and routes mail, and maintains and routes publications. * Sells meal tickets and stamps. * Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. * Performs other clerical duties as needed, such as filing, photocopying, and collating. * In facilities where required, answers emergency calls and communicates with independent residents on a daily basis and maintains a communication log. Qualifications The ideal candidate will be professional, energetic customer service oriented, be able to multi-task, and have knowledge of Microsoft Office products. * High School Graduate or GED Equivalent * Strong customer service skills * Excellent interpersonal and organization skills * Professional attire and demeanor * Knowledge of Microsoft Office products. * 1 year of clerical experience in a long term care setting preferred Shepherd of the Valley Lutheran Retirement Inc.is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

Job DescriptionBenefits: Paid holidays IRA matching Employee discounts Paid time off Sandstone Animal Hospital is looking for a Veterinary Receptionist to help support clients, patients, veterinarians, technicians, and the facility. We are a small practice that is privately owned allowing us to bond with our clients and patients. We love our community and provide quality care to pets. Now is your opportunity to do the same while joining a fantastic team of funny and compassionate people! Job Summary We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. As a vital part of our front office, and the first voice and face clients encounter, the ideal candidate will provide exceptional customer service, efficiently manage client communication, and ensure the smooth operation of our veterinary clinic. This role is ideal for individuals with a passion for helping aid people in animal care, organization, attention to detail, and a strong desire to work in a fast-paced, dynamic environment. Please submit your resume along with a cover letter explaining why you have applied to Sandstone Animal Hospital. Required Education and Experience: High school diploma or equivalent required; an associate or bachelor's degree in a relevant field is preferred. Experience working in a veterinary setting or a related field is essential. You must be willing and able to be trained, study as needed, and retain information to execute tasks effectively and efficiently. Required Knowledge, Skills, and Abilities: Must be friendly, outgoing, and people oriented. Excellent communications skills. Telephone and computer skills are necessary. Retain information. Typing, spelling, reading, and the ability to follow through with directions are required. Basic math skills. Attention to detail. Knowledge of medical terminology is helpful. Willingness to learn animal health and adapt to new skills and procedures. Is a team player that can adapt to change with a positive manner for further growth. Remain calm, collected, and pleasant during busy times such as with multiple phone lines ringing, clients needing invoiced out, patients needing checked in, medications being picked up, and more, all during the same time. Physical Requirements and Expectations: Dependable attendance and punctuality is required. Must be able to lift 40 pounds. Typing with the ability to use computers and emails while learning and utilizing our software efficiently. This position requires the ability to walk, bend, stand, use stairs, and reach constantly during a minimum 4 hour day. You will be exposed to loud noises, smells, bodily eliminations/ fluids, and zoonotic diseases. Responsibilities Not Limited To: Greet clients and their pets, handle phone calls, and respond to inquiries in a friendly and professional manner while using our practice software. Manage the day-to-day operations of the front office including but not limited to: scheduling appointments, maintaining our pet portal communications, maintaining emails, proper documentation and communication in patient charts, preparing examination rooms, and maintaining a clean and organized environment. Collect medical histories, and other relevant information from clients and pets. Maintain accurate records of patient visits, treatments, and test results. Handle emergency situations with calm and composed professionalism. Collaborate with the veterinary team to provide exceptional care and support to clients and their pets. Financial transactions, discussing invoices, preparing estimates, and handling beginning and end of day financial reports. Benefits: Paid time off/ vacation Paid holidays IRA matching Employee discounts A beautiful, modern, and welcoming facility Great community and staff Working with 2 house cats!

Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Benefits: * PTO and Paid Holidays * No nights or weekends! * Optional Medical, dental and vision plans * 401(k) retirement plan * Company-paid life insurance with/AD&D benefit * Company-paid long-term disability plan * Optional life insurance and short-term disability plan * Optional Critical Illness Plan * Optional Accident Insurance Plan Essential Duties / Essential Job Functions: * Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff * Handle all calls in a timely and professional manner. * Checking patients in and out using proper procedures and addressing all questions the patient may have. * Completing new patient profiles. * Verify patient's insurance information in the EHR. * Verify household income before placing a patient on a sliding fee scale. * Maintain patient accounts by obtaining, recording, and updating personal and financial information. * Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar. * Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options. * Collect applicable patient fees at the time of service. * Set up follow-up appointments and providing the patient their patient plans. * Reconcile the nightly deposit as per policy. * Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. * Other duties as assigned Required Skills/Abilities: * Ability to maintain confidentiality * Preset a positive and professional attitude * Planning and organizational skills * Proficient in Microsoft Office (Word, Excel, Outlook) * Ability to identify problems and to propose feasible solutions * Ability to maintain accurate records * Ability to enter and maintain data in various company software programs. * Knowledge of company's policies and procedures. * Knowledge of modern office equipment, troubleshooting, practices, and procedures. * Interpersonal/human relations skills * Proficient telephone skills * Time Management * Attention to detail Education and Experience: * High school diploma or equivalent * Patient check-in/out * Completing new patient profiles * Insurance information verification * Sliding fee scale competency * Healthcare experience desired * NextGen experience desired * CPR or ability to obtain Physical Requirements * Sitting in a normal seated position for extended periods of time * Reaching by extending hand(s) or arm(s) in any direction * Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard * Communication skills using the spoken word * Ability to see within normal parameters and hear within normal range * Ability to move about NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.

Description: SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements: MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.