Receptionist secretary jobs in Elyria, OH

Radiology Clerk MAIN FUNCTION: To perform general office duties, including computer entry, record release, obtaining old records, and courteous telephone technique. Must be able to greet patients, review orders for accuracy, schedule exams and provide minimal patient care functions. Possess ability to interact and coordinate with patients, patient's families, physicians, and radiology technical staff regarding radiology procedures. Transport patients to and from room for diagnostic Imaging tests. RESPONSIBLE TO: Director, Imaging Services MUST HAVE REQUIREMENTS: High School Diploma or GED. Proper phone etiquette with clear diction. Interpersonal skills to provide direction and help to the public. Physical ability to perform all aspects of Patient Transportation (Lifting, pushing, etc…) Flexible Hours as needed to support department functions PREFERRED ATTRIBUTES: Office courses. Current experience in clerical work. General typing skills. Computer experience. Medical terminology. Ability to function in fast paced environment. WORKING CONDITIONS: Work will include multiple responsibilities from deskwork to heavy lifting and moving. Exposure to communicable diseases, toxic substances, ionizing radiation and other conditions common to a hospital environment. Potential to wear appropriate protective barriers. Work may be repetitious at times. * Denotes ADA Essential * Follows Appropriate Service Standards POSITION EXPECTATIONS * Greets all customers (i.e. physicians, patients and family members, visitors and co-workers in a friendly and courteous manner and with a customer service focus. * Performs all Image maintenance functions as necessary. * Checks MEDITECH system for any outstanding or held reports by reviewing X-ray orders in various MEDITECH statuses. * Prepares patient information for processing and orders X-Ray exam in MEDITECH system as necessary. Including PET/CT responsibilities. * Verifies that patient has appropriate order when necessary or assists in obtaining a physician's written order when needed. * Gathers information for Quality Improvement as directed by the Radiology Manager. * Gathers monthly volume statistics as directed. * Locates physicians for phone conversation at the request of the Radiologists. * Verifies patient ID with two forms of identification. * Transports or assists in the safe transporting of patients to and from inpatient floors and ED as needed for imaging. Expected to notify appropriate floor staff when returning patient post exam. * Understands the mechanics of carts, beds, and wheelchairs and able to operate independently and safely. Understands and follows Safe Operating procedures for O2 tanks while in transport. * Demonstrates compliance with all Hospital and Departmental policies and procedures, and ensures that all patient information is kept confidential (HIPAA). * Escorts patient to appropriate modality and gives clear directions for patient prep prior to exam. * Utilizes proper body mechanics to help lift and transport patients. * Reviews physician order for test appropriateness and ICD9-codes. * Gathers appropriate documentation and test results prior to invasive procedures, reviews forward advantage fax and report transmission logs daily * Maintains an orderly stocked work area. * This Job Description is not a complete statement of all duties and responsibilities comprising this position. AGE SPECIFIC COMPETENCY This staff member must be able to demonstrate the knowledge and skill necessary to provide care based on physical, psychosocial, educational and safety related criteria, appropriate to the of the patients served in his/her assigned service area. The skills and knowledge needed to provide such care may be gained through education, training, and/or experience.

The ISIR / PPAP Coordinator will ensure the smooth execution of the Initial Sample Inspection Report (ISIR) and Production Part Approval Process (PPAP) activities. They will play a critical role in maintaining quality standards by collaborating with suppliers, internal teams, and customers to facilitate the approval of new and revised parts for production. Essential Functions Coordinate the preparation and submission of ISIR and PPAP documents according to customer requirements and industry standards Collaborate with suppliers to collect necessary documentation, samples, and data for ISIR and PPAP submissions Review supplier-provided documentation to ensure completeness, accuracy and compliance with customer specifications and regulatory standards Maintain accurate records of ISIR and PPAP documentation and conduct thorough reviews Monitor project timelines and deadlines to ensure that ISIR and PPAP submissions are completed within agreed-upon timeframes Education/Training Required Associates degree in Business, Supply Chain, or related field preferred Experience reviewing PPAP's preferred Experience/Skills Required Familiarity with Engineering drawings, technical specifications, and quality principles Proficiency in quality management software and tools Excellent organizational skills and attention to detail Problem-solving ability Ability to manage multiple projects and priorities simultaneously Quality certifications (e.g., Six Sigma, ASQ) are a plus At Endries International, our vision is to achieve uncommon results, together. We are innovators leveraging technology to deliver exceptional value to our customers. Our associates make a difference by passionately providing reliable, innovative, and efficient supply chain solutions through deeply rooted relationships. Endries International is a rapidly growing global fastener distribution company headquartered in Brillion, Wisconsin. Learn more: *************** Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Ascend Fitness and Spa is looking for Northern Ohio's best Front Desk Team Members. We are hiring for part-time team members for the position. This 20,000 square foot fitness facility, spa, and wellness center combine cutting edge technology; refreshing décor imbued with elements of nature, a sustainability focus, and alternative therapies to create an unrivaled experience unique to the downtown Cleveland market. Our staff of fitness and wellness professionals are committed to providing you with exceptional services and amenities to aid you in achieving all of your personal fitness goals. We feature innovative Mind-Body programs, expert private trainers, holistic nutritional coaches, top trending progressive group exercise options, and exceptional spa services. Be a part of downtown Cleveland's premier fitness facility, day spa, and wellness center! Staffed Hours: Varies Job Description Ascend Fitness and Spa, a luxury spa and fitness facility, is currently seeking friendly and customer service oriented front desk team members! Pleasant and welcoming disposition and great communication skills are important. Perfect Individual will have a good eye for detail and is passionate about cleaning. Requirements: An outgoing, highly energetic person who like to stay busy Ranks cleanliness highly Demonstrate strong work ethic, honesty, and integrity Desired Requirements: 1 years experience desired Responsibilities: Make reservations for clients Check clients in and check clients out Take guests on tours and give membership information Maintain locker room cleanliness Stock towels, paper supplies, soaps and shower amenities Wipe down surfaces throughout the day Sweeps, mops and knows how to use floor cleaning machine Cleans Mirrors, empties trash, dusts and other miscellaneous activities Does laundry (towels, member clothes, spa linens, etc) Benefits: Paid Time Off Healthcare Benefits (for FT) Paid Parking Employee Discounts We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. The information in your resume and application, including employment history, educational history and references, are subject to verification.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. What it takes to be a Receptionist at Brookdale: Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace. Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **PAY RANGE:** $13.9 - $19.83 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Under general direction, the Visual Communications Assistant assists the Center Manager/Franchise Partner in the administration of daily center operations. RESPONSIBILITIES Answer the phone and direct callers to the appropriate individual. Copy and file documents, work orders, estimates, invoices, etc., as needed. Assist the sales team as needed (i.e.: by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, etc.). Maintain store appearance, update in-store merchandising and keeping area neat. Order and manage office supplies; make sure departmental needs are met, copier and FAX machine have paper, etc. Assist Visual Communications Expert as needed (i.e.: contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer services needs Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member. Participate in and practice the FASTSIGNS sales mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the franchise partner, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions. Compensation: $14.00 / hr At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Who we are Animal Hospital is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday, Tuesday, Thurs, Fri 7-5, Wednesday 7-7, Saturday 7-12 Animal Hospital is looking for a veterinary receptionist to join our team. We are a high quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule, however, evening, and Saturday shifts will be required. Do you love providing quality care and attention to the pets of your community? Do you have the communication skills and desire to partner with pet parents throughout their pets' lives? Join Animal Hospital Inc., a small animal practice, and full-service boarding and grooming facility, located in the charming community of Willoughby Hills. Experience a fun and engaging culture while practicing best medicine at our AAHA accredited facility. Animal Hospital believes in practicing gold standard service for every client, every patient, every day, but we don't stop there... We strive to create a work environment that is conducive to personal development and professional growth. This is a place for people who love their pets like family. This is a place for world-class medicine. This is a place of understanding, empathy, and compassion, this is a place for you. We believe in a better world for the animals and animal lovers of our community. We come into work to change lives, and our staff is always striving for greatness. Every client, every patient, every employee, EVERY DAY! This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times. Candidates must have excellent skills in the following areas: client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital. Benefits include: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Think you're the veterinary receptionist we're looking for? Apply today Diversity, equity, and inclusion are core values at Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: * Provide exemplary customer service too all patients on the phone and in the health centers. * Answer incoming calls and schedule appointments (both in-office and telehealth). * Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. * Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. * Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. * Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. * Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. * Complete insurance eligibility process. * Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations * Compliance with current HIPAA policy to assure patient privacy * Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. * Support and participate in process improvement efforts. * Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. * Travel to ALL AxessPointe locations WHEN needed. * Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: * Minimum of a High School diploma or equivalent is required. * 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. * Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. * Ability to successfully complete all required and applicable federal and/or state consumer assistance training. * Interpersonal Skills: Work independently and as a team member and at times with difficult clients * Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. * Adhere to the guidelines & principals of API and any of its satellite locations. * Must have excellent oral and written communication skills and advanced computer skills. * Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. * Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: * Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Job DescriptionJoin our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person

Job Description Cuyahoga Falls Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere. In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment. This is a full-time position, with availability needed Monday-Friday, and rotating Saturdays. Full-time benefits and compensation**: Compensation: $16-20 per hour, for each hour worked* Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance Minimum qualifications and skill set: 3+ years of client service experience Previous veterinary experience is highly preferred Proficiency in the following skills: Attention to detail Phone etiquette Processing payment Computer skills At Cuyahoga Falls Veterinary Clinic, we are proud to be an integral part of our community's pet health for over 40 years. Our 5-doctor practice boasts 7 exam rooms, 2 surgery suites, and advanced diagnostic tools including ultrasound and endoscopy. Our focus is providing comprehensive care to our patients. That's why we offer procedures like cystotomies, TTAs, dental prophylaxis, and soft tissue surgeries. If you are looking for a tight knit group where you can use your technical skillset to the fullest, apply today! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

Secretary III - Anticipated Openings JobID: 4394 OFFICE SUPPORT/SECRETARY III Date Available: TBD Additional Information: Show/Hide Secretary III - Anticipated Openings Starting Pay: $39,381.87 Description: This is advanced office support work for the Akron Public Schools. An employee in this classification is responsible for providing complex office support for an Akron Public Schools administrative or school office, or major project including the delegation and coordination of the work of other office support personnel. An employee in this classification works under general supervision with considerable opportunity for exercising independent judgment in carrying out the duties and responsibilities of the job, in setting priorities and procedures for the work and in delegating to others. Functions: Transcribes data using electronic equipment Operates a variety of modern office equipment such as personal computer with standard and customized business software, printer, photocopier, facsimile, intercom PA system, security buzzer, scanner and calculator to perform various aspects of the work. Composes and/or types and proofs office correspondence such as letters, memos, forms reports, bulletins, mailings, facsimiles, time sheets, building permits, attendance cards, teacher lists, graduation and class lists, etc. Greets visitors, screens and routes telephone calls, takes messages and provides general information to callers and visitors and answers routine questions or inquiries Sets up meetings, including contacting participants, reserving meeting rooms and audio-visual equipment, preparing or overseeing preparation of materials for meeting Performs student services tasks such as enrollment and withdrawal of students using the computer network system Prepares supporting documents for student discipline referrals Serves as the school treasurer if assigned to an elementary school Attends Open House, interim/report card pickup sessions, Parent/Teacher conference night, graduation, and other school events outside of normal work hours, if assigned to a school Provides assistance to parent and student organizations and serves as liaison with parents, community and inter-agency personnel and provides pertinent information to staff and public Makes travel arrangements for supervisor(s) as needed Types purchase requisitions, travel requests, Board Recommendations, etc. Uses a computer, software, and printer to accomplish complex word processing, database, spreadsheet, and presentation tasks as required Establishes and maintains all records, systems and procedures necessary to the office administration of a major program or project Maintains school master calendar and coordinates activities for use of building and processing building permits Maintains visitor registration book Researches and queries records and databases and prepares statistical and summary reports as needed or requested Researches and compiles background data necessary to complete work and assist staff members Orders office supplies and maintains supply inventories and records Completes school/department payroll and distributes appropriate attendance forms Monitors budgets and may be clerk/custodian of funds Reconciles, verifies, documents and prepares payroll forms and records Verifies accuracy and completeness of records, invoices, vouchers, forms, applications, budgets, proposals, reports and correspondence Orients substitutes Coordinates special program events Delegates and coordinates work of office assistants/or other office support staff in the department Processes daily mail as needed Exercises organizational and time management skills to complete tasks Attends meetings and in-services as required Promotes customer service by personal appearance, attitude and conversation Promotes good safety practices and procedures Maintains respect for confidential information Coordinates maintenance and repair of office equipment Maintains distribution schedule of bulletins and reports Maintains knowledge of specific program area and Akron Public Schools' policies and procedures Travels locally and outside of district as required Performs related work as required Requirement: Required Knowledge, Skills, and Abilities: Considerable knowledge of modern office practices and procedures and the operation of standard office equipment Considerable knowledge of business English, including spelling, punctuation and grammar Considerable knowledge of document format construction Considerable knowledge of the use of personal computers and related software to perform office support work Knowledge of Akron Public Schools' rules, regulations procedures and functions Skill in carrying out basic mathematical calculations and in formatting and presenting standard statistical data Skill in establishing and maintaining manual and computerized file, database and spreadsheet systems Skill in the use of modern office equipment for purposes of communicating, duplicating, data entry and retrieval, and word processing Skill in composing and preparing business letters, reports, and other documents using proper spelling, grammar, punctuation and format construction Skill in establishing and maintaining effective working relationships with other persons Skill in accurately sorting, organizing and filing documents and data alphabetically, chronologically and numerically Skill in communicating ideas and directions clearly and effectively both orally and in writing Ability to type at a speed and accuracy level determined at the time of examination Ability to plan, assign and coordinate the office support activity of other employees Ability to anticipate and prepare materials needed for meetings, procedures, and events Ability to prioritize, organize, time manage and problem solve office support activities Ability to develop, design and implement office activity procedures and operations Ability to follow oral and written instructions Ability to perform a wide variety of tasks concurrently with constant interruptions Minimum Qualifications: Graduation from an accredited high school or G.E.D. A minimum of three years of experience in responsible office support work Conditions: Ability to perform a wide variety of tasks concurrently with constant interruptions Equipment Operated: • Personal computer with related software and printer • Photocopier • Calculator • Telephone • Facsimile • Typewriter • Scanner • Electronic transcription equipment • Intercom/PA equipment • Security buzzer • Other equipment relevant to job duties Additional Working Conditions: • Frequent repetitive hand motion, e.g., typing, keyboarding, filing • Frequent interruptions by telephone, security buzzer staff and visitors to the office • Frequent exposure to blood, bodily fluids, and tissue • Frequent interaction with irate visitors and/or unruly children - not to include supervision of unruly children • Occasionally may be required to sit for long periods of time • Occasionally required to work a flexible schedule • Occasionally required to attend in-service and training sessions • Occasionally required to travel

Elementary Campus Secretary JobID: 1951 Secretarial/Clerical/Secretary Attachment(s): * Elementary Campus Secretary Nov-25.pdf * School Secretary .pdf

Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services. We are looking for Front Desk Receptionist that will support the operation of the clinic by maintaining the front office and representing Family Health Services is a professional and kind manner. This position requires the ability to multi-task, and prioritize responsibilities. The Front Desk Receptionist will also place outbound calls and hand all administrative tasks with a positive attitude. Essential Functions * Welcomes patients and visitors in person by greeting them in a timely manner * Receives phone calls and directs questions to appropriate personnel according to policy. * Documents phone calls and conversations in record as needed according to policy. * Effectively communicates with both internal and external customers to ensure smooth operation of the clinic. * Optimizes patients' satisfaction, provider time, and clinic space utilization by efficiently scheduling appointments according to policy * Verifies insurance benefits and eligibility prior to scheduled appointments using various web portals * Pre-registers patients and reminds patients of appointments via telephone the day prior to scheduled appointments. * Registers and checks patients in for their appointments in a timely manner * Maintains patient accounts by accurately entering data such as demographics and insurance information in the electronic health records system * Scans documents into EMR as appropriate, including but not limited to patient's photo ID, insurance card, intake paperwork, and financial information related to the FHS Sliding Fee Scale * Faxes, scans, files, and mails documentation as necessary * Collects and posts patient payments utilizing office software, provides patient receipts for payments * Ensures kiosks are functioning for patient check-in * Assists patients with completing medical information forms and obtains signatures for consent according to policy. * Completes return to work/school slips in coordination with nurse or provider. * Provides a positive patient experience by anticipating the needs of patients, answering patient's questions, and maintaining a clean and presentable front office and reception area. Work Environment This job operates in a health care setting as well as within the community. This role requires regular walking to various locations around the building. This role also routinely comes into contact with patients who may have contagious illnesses. This job has frequent exposure to dust, outside exposure, cleaning agents, and animals. Required Education and Experience * High school diploma with and knowledge of computers and data entry required. * Certificate/Degree or equivalent experience in EMR or related field preferred. Minimum one year of clerical experience preferred Family Health Services is dedicated to Equal Employment Opportunities. To apply, please provide your resume to Human Resources Specialist, Madison Keesee. email MadisonView Job on IndeedView Job on LinkedIn

Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Job Description Summit Psychological Associates is a growing community mental health agency that provides mental health and substance abuse treatment services to individuals and groups. We are looking to add a member to our Front Desk/Support Staff team to assist in various tasks within our agency. This is a fast-paced, high-volume office that needs a person who has excellent customer service skills and can work independently once trained. Duties for this position: Answer all calls coming in for the office, directing calls to staff members that can assist the caller if cannot assist them directly. Copy insurance/Medicaid cards and collect copays at time of visit Greet clients who attend services in person and complete necessary documentation with client. Answer client questions, reschedule clients, take messages for clinical staff via phone. Provide support to clinical staff by copying, faxing, scanning, and emailing materials. Use agency electronic record to determine necessary copays and amounts due at time of visit. Enter notes in electronic record related to phone calls or client interactions. This position is 40 hours weekly with two evenings a week until 8pm. Qualifications for this position: Previous doctor's office or mental health/substance abuse agency is preferred. Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents. Strong communication skills. Consistent Attendance High standards of customer service. Experience working with electronic medical records preferred. Excellent analytical skills, including problem identification and resolution. Understand and comply with all HIPAA regulations. Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits. Job Type: Full-time, Part-time applicants (20 hours a week) would be considered. All clinicians must complete a background check after hired.

Job Description About Us Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 100 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Promote from within Paid Time Off Holiday Pay In House Training Discount programs Responsibilities Answer dealership group phones, greet and receive prospects and customers Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson Work cooperatively with the sales/service and other internal teams Communicate with callers and visitors in a professional, friendly, and efficient manner Type emails and take accurate phone messages Assist in scheduling and confirming sales/service appointments Cashiering customers in service Scanning documents into data base for dealership access Other duties as assigned Qualifications Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance and eager to improve on all aspects Valid driver's license and clean driving record Availability that includes Saturday's is a MUST We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: Paid holidays IRA matching Employee discounts Paid time off Sandstone Animal Hospital is looking for a Veterinary Receptionist to help support clients, patients, veterinarians, technicians, and the facility. We are a small practice that is privately owned allowing us to bond with our clients and patients. We love our community and provide quality care to pets. Now is your opportunity to do the same while joining a fantastic team of funny and compassionate people! Job Summary We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. As a vital part of our front office, and the first voice and face clients encounter, the ideal candidate will provide exceptional customer service, efficiently manage client communication, and ensure the smooth operation of our veterinary clinic. This role is ideal for individuals with a passion for helping aid people in animal care, organization, attention to detail, and a strong desire to work in a fast-paced, dynamic environment. Please submit your resume along with a cover letter explaining why you have applied to Sandstone Animal Hospital. Required Education and Experience: High school diploma or equivalent required; an associate or bachelor's degree in a relevant field is preferred. Experience working in a veterinary setting or a related field is essential. You must be willing and able to be trained, study as needed, and retain information to execute tasks effectively and efficiently. Required Knowledge, Skills, and Abilities: Must be friendly, outgoing, and people oriented. Excellent communications skills. Telephone and computer skills are necessary. Retain information. Typing, spelling, reading, and the ability to follow through with directions are required. Basic math skills. Attention to detail. Knowledge of medical terminology is helpful. Willingness to learn animal health and adapt to new skills and procedures. Is a team player that can adapt to change with a positive manner for further growth. Remain calm, collected, and pleasant during busy times such as with multiple phone lines ringing, clients needing invoiced out, patients needing checked in, medications being picked up, and more, all during the same time. Physical Requirements and Expectations: Dependable attendance and punctuality is required. Must be able to lift 40 pounds. Typing with the ability to use computers and emails while learning and utilizing our software efficiently. This position requires the ability to walk, bend, stand, use stairs, and reach constantly during a minimum 4 hour day. You will be exposed to loud noises, smells, bodily eliminations/ fluids, and zoonotic diseases. Responsibilities Not Limited To: Greet clients and their pets, handle phone calls, and respond to inquiries in a friendly and professional manner while using our practice software. Manage the day-to-day operations of the front office including but not limited to: scheduling appointments, maintaining our pet portal communications, maintaining emails, proper documentation and communication in patient charts, preparing examination rooms, and maintaining a clean and organized environment. Collect medical histories, and other relevant information from clients and pets. Maintain accurate records of patient visits, treatments, and test results. Handle emergency situations with calm and composed professionalism. Collaborate with the veterinary team to provide exceptional care and support to clients and their pets. Financial transactions, discussing invoices, preparing estimates, and handling beginning and end of day financial reports. Benefits: Paid time off/ vacation Paid holidays IRA matching Employee discounts A beautiful, modern, and welcoming facility Great community and staff Working with 2 house cats!

Description: SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements: MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.