Receptionist secretary jobs in Gulfport, MS - 45 jobs
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Postal Mail Processor - Paid on the Job Training
Postal Jobs Source
Receptionist secretary job in Gulfport, MS
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
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Postal Mail Processor - $72,400 average pay
Postal Source
Receptionist secretary job in Gulfport, MS
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor
The Postal Service
Receptionist secretary job in Gulfport, MS
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Receptionist
Singing River Health System 4.8
Receptionist secretary job in Biloxi, MS
Singing River Health System Clinic - Cedar Lake Clinic | Full-Time | M-F days | 967 Cedar Lake Rd Biloxi, Mississippi, 39532 United States The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education
High school graduate or equivalent required.
License:
N/A
Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
Reports to:
Practice Administrator
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
$21k-26k yearly est. 60d+ ago
Receptionist - The Retreat
Lodging and Leisure Investments
Receptionist secretary job in Biloxi, MS
We are seeking to hire an experienced Receptionist to join The Retreat. If you're a passionate self-starter, this is the position for you. Apply now!
Responsibilities for Receptionist
Answer and direct phone calls in a polite and friendly manner
Welcome visitors in a warm and friendly manner, and answer any questions visitors have
Maintain reception area and all common areas in a clean and tidy manner at all times
Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
Keep detailed and accurate records of visitors and of appointments received
Take inventory of supplies and restock as needed
Flexible hours, and weekends are required
Requirements
Qualifications:
Education:
High school diploma or equivalent (required).
Experience:
Previous experience in a customer service or hospitality role (preferred).
Skills:
Excellent communication and interpersonal skills to engage with guests and coworkers.
Strong organizational skills with attention to detail and the ability to multitask.
Ability to work in a fast-paced, customer-facing environment.
Problem-solving skills to address guest concerns and resolve issues efficiently.
Knowledge of local attractions and services available to guests.
Physical Requirements:
Ability to stand for extended periods and move around the desk area.
Ability to lift and carry small packages or luggage up to 25 pounds.
Ability to work at a fast pace, especially during peak times.
Work Environment:
Shifts may include evenings, weekends, and holidays.
Compensation:
Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
DISCLOSURE STATEMENT
No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.
$20k-25k yearly est. 12d ago
Hotel Front Desk Clerk - day/swing/grave
Treasure Bay LLC 4.2
Receptionist secretary job in Biloxi, MS
Front Desk Clerk JOB CODE #: 310167
REPORTS TO: Hotel Manager on Duty
Must be able to obtain a Mississippi Gaming License
.
Responsibilities include providing exceptional guest service by performing all functions of the front desk in a timely & accurate manner.
RESPONSIBILITIES
Responsible for performing all job duties of a guest service representative and a hotel supervisor
Responsible for evaluating all guest service representatives for 90 day and annual evaluations
Responsible for conducting quarterly meetings with the crew
Responsible for handling any guest or crewmember complaints/issues
Responsible for reconciling third party bookings at the end of each month
Responsible for tracking call log data
Responsible for tracking weekly productivity
Responsible for interviewing and hiring new clerks
Responsible for training all new hires and creating training booklets
Responsible for department orientation with new hires
Responsible for reviewing the schedule
Responsible for assisting front desk when needed
Responsible for assisting marketing with upgrades and room blocks
Responsible for ensuring that all guest service representatives are consistent in maintaining guest service standards
Responsible for any other duties as assigned by the supervisor
CERTIFICATION/LICENSES: Mississippi Gaming License REQUIRED.
EDUCATION OR SKILLS REQUIRED:
High School Graduate or equivalent. Excellent oral and written communication skills. Computer experience with Windows, Word and Excel.
PHYSICAL ACTIVITIES:
The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.
$26k-31k yearly est. 17d ago
Front Desk Agent at Centennial Plaza
Centennial Plaza
Receptionist secretary job in Gulfport, MS
The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere.
Key Responsibilities:
Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process.
Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance).
Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy.
Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out.
Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area.
Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel.
Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed.
Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings.
Requirements
Qualifications:
Education:
High school diploma or equivalent (required).
Associate's degree in Hospitality, Business, or related field (preferred).
Experience:
Previous experience in a customer service or hospitality role (preferred).
Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred).
Familiarity with handling cash, credit cards, and processing payments.
Skills:
Excellent communication and interpersonal skills to engage with guests and coworkers.
Strong organizational skills with attention to detail and the ability to multitask.
Ability to work in a fast-paced, customer-facing environment.
Problem-solving skills to address guest concerns and resolve issues efficiently.
Knowledge of hotel amenities, local attractions, and services available to guests.
Physical Requirements:
Ability to stand for extended periods and move around the front desk area.
Ability to lift and carry small packages or luggage up to 25 pounds.
Ability to work at a fast pace, especially during peak check-in and check-out times.
Work Environment:
Front Desk Agents typically work in hotels, resorts, or other hospitality establishments.
Shifts may include evenings, weekends, and holidays.
The position will involve working in a busy, high-energy environment with frequent guest interaction.
Compensation:
Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.
DISCLOSURE STATEMENT
No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.
$25k-31k yearly est. 60d+ ago
Front Desk Agent - Margaritaville
Biloxi Lodging
Receptionist secretary job in Biloxi, MS
The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere.
Key Responsibilities:
Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process.
Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance).
Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy.
Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out.
Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area.
Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel.
Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed.
Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings.
Qualifications:
Education:
• High school diploma or equivalent (required).
• Associate's degree in Hospitality, Business, or related field (preferred).
Experience:
• Previous experience in a customer service or hospitality role (preferred).
• Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred).
• Familiarity with handling cash, credit cards, and processing payments.
Skills:
• Excellent communication and interpersonal skills to engage with guests and coworkers.
• Strong organizational skills with attention to detail and the ability to multitask.
• Ability to work in a fast-paced, customer-facing environment.
• Problem-solving skills to address guest concerns and resolve issues efficiently.
• Knowledge of hotel amenities, local attractions, and services available to guests.
Physical Requirements:
• Ability to stand for extended periods and move around the front desk area.
• Ability to lift and carry small packages or luggage up to 25 pounds.
• Ability to work at a fast pace, especially during peak check-in and check-out times.
Work Environment:
• Front Desk Agents typically work in hotels, resorts, or other hospitality establishments.
• Shifts may include evenings, weekends, and holidays.
• The position will involve working in a busy, high-energy environment with frequent guest interaction.
Compensation:
• Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.
$25k-31k yearly est. 12d ago
Front Office Clerk
Casino and
Receptionist secretary job in Biloxi, MS
Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
Role:
Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel.
Responsibilities:
Enhances the guest experience by providing exceptional service.
Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc.
Relays “guest requests” to appropriate staff.
Enters text messages for guests into the property's management system as requested; relay guest messages.
Ensures calls are answered promptly and in accordance to department standards.
Follows established emergency procedures and acts as a communications link in emergency situations.
Answers fax and email inquiries.
Confirms and modify reservations.
Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue.
Greets, registers, assigns rooms, and issues keys to arriving guests.
Assists guests in fulfilling their requests - room changes, extra amenities, etc.
Makes and confirms reservations.
Posts charges to guest folios.
Assists guests in resolving complaints.
Maintains a cash bank, cash checks, issue change.
Receives cash, checks, and credit cards for payment of services.
Processes complimentary transactions with supporting documentation.
Processes and submit end-of-shift reports.
Contacts Housekeeping and Facilities department when guests report room issues.
Reviews folios with guest ensuring accuracy; perform checkout.
Adheres to department and property policies and procedures.
Offers luggage assistance.
Completes thorough bucket checks of all arriving, departing, in-house reservations. Corrects mistakes.
Issues all coupons.
Maintains knowledge of current marketing promotions and events.
Maintains knowledge of and sells the Sounds of Your Stay Program (Tracks, Picks, Mix).
Qualifications:
High school diploma or GED
Must project a professional and positive image.
High energy level.
Proficiency in typing.
Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language.
Must project a professional and positive image.
Ability to handle and carry out instructions.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to maintain composure under stress in a fast-paced work environment.
Must be able to stand for long periods of time.
Basic reading and math skills.
Ability to work a flexible schedule.
Excellent interpersonal and communication skills.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Training:
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Counterfeit Currency Prevention
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction and Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
TRMG Title 26 & Form 8300 for Non-Casino Departments *
Working Conditions:
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking O Extreme Heat R
Sitting O Temperature Changes R
Lifting R Wet R
Carrying R Humid R
Pushing R Noise O
Pulling R Vibration R
Climbing R Hazards R
Balancing C Atmospheric Conditions R
Stooping C Cigarette Smoke O
Kneeling C
Crouching C
Crawling R
Reaching C
Handling C
Grasping C
Feeling R
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy w
What's in it for you:
· Competitive Salary with annual performance reviews
· Comprehensive health coverage plan that includes medical, dental, and vision
· 401(K)/ Company Match
· Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$23k-30k yearly est. 53d ago
Receptionist
Jon Barry State Farm Agency
Receptionist secretary job in Ocean Springs, MS
Job Description
State Farm Agency, located in Ocean Springs, MS, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Manage incoming calls.
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
You will receive:
Base Pay plus bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Strong phone contact handling skills and active listening.
Comfortable with making outbound calls.
Genuinely excited to help customers.
Patient, empathetic, and passionately communicative; loves to talk.
Ability to empathize with and advocate for clients when necessary.
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$20k-25k yearly est. 14d ago
Hotel Front Desk Agent
Landry's
Receptionist secretary job in Biloxi, MS
Overview Check guests in and out of hotel as needed in an efficient manner with needs of the guests servicing the primary consideration. Responsibilities Responsible for registering all guests in and out of the hotel. Ensuring that all proper credit and pertinent information is obtained. Responsible for issuing safety deposit boxes. Prepare daily cash reports, balancing payments and disbursements. Assists reservations by accepting and confirming reservations. Performs duties as cashier, petty cash, and other cash transactions according to front office procedures. Responsible for operating bank. Assure the safety and security of guests and team members. Other duties as assigned. Qualifications A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $13.00 - USD $13.00 /Hr. Tipped Position This position does not earn tips
A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
$13 hourly 7d ago
Front Desk DoubleTree by Hilton Biloxi - Biloxi, MS
Biloxi Premier Lodging
Receptionist secretary job in Biloxi, MS
The Doubletree Biloxi is looking for an exceptional addition to our amazing Front Desk team. Hospitality experience is preferred, but not required as we are more than happy to provide the right person with an opportunity!
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Job Types: Part-time, Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
4 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Work setting:
In-person
Ability to commute/relocate:
Biloxi, MS 39530: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person
View all jobs at this company
$21k-29k yearly est. 60d+ ago
Front Office Clerk
Bally's Corporation 4.0
Receptionist secretary job in Biloxi, MS
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
Role:
Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel.
Responsibilities:
Enhances the guest experience by providing exceptional service.
Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc.
Relays "guest requests" to appropriate staff.
Enters text messages for guests into the property's management system as requested; relay guest messages.
Ensures calls are answered promptly and in accordance to department standards.
Follows established emergency procedures and acts as a communications link in emergency situations.
Answers fax and email inquiries.
Confirms and modify reservations.
Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue.
Greets, registers, assigns rooms, and issues keys to arriving guests.
Assists guests in fulfilling their requests - room changes, extra amenities, etc.
Makes and confirms reservations.
Posts charges to guest folios.
Assists guests in resolving complaints.
Maintains a cash bank, cash checks, issue change.
Receives cash, checks, and credit cards for payment of services.
Processes complimentary transactions with supporting documentation.
Processes and submit end-of-shift reports.
Contacts Housekeeping and Facilities department when guests report room issues.
Reviews folios with guest ensuring accuracy; perform checkout.
Adheres to department and property policies and procedures.
Offers luggage assistance.
Completes thorough bucket checks of all arriving, departing, in-house reservations. Corrects mistakes.
Issues all coupons.
Maintains knowledge of current marketing promotions and events.
Maintains knowledge of and sells the Sounds of Your Stay Program (Tracks, Picks, Mix).
Qualifications:
High school diploma or GED
Must project a professional and positive image.
High energy level.
Proficiency in typing.
Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language.
Must project a professional and positive image.
Ability to handle and carry out instructions.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to maintain composure under stress in a fast-paced work environment.
Must be able to stand for long periods of time.
Basic reading and math skills.
Ability to work a flexible schedule.
Excellent interpersonal and communication skills.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Training:
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Counterfeit Currency Prevention
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction and Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
TRMG Title 26 & Form 8300 for Non-Casino Departments *
Working Conditions:
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking O Extreme Heat R
Sitting O Temperature Changes R
Lifting R Wet R
Carrying R Humid R
Pushing R Noise O
Pulling R Vibration R
Climbing R Hazards R
Balancing C Atmospheric Conditions R
Stooping C Cigarette Smoke O
Kneeling C
Crouching C
Crawling R
Reaching C
Handling C
Grasping C
Feeling R
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy w
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$20k-26k yearly est. 14d ago
Now Hiring: Office Assistant
Labor One Staffing
Receptionist secretary job in Pascagoula, MS
Company: Labor One Staffing Job Type:Full-Time
About Us: Labor One is a family-owned staffing company serving the marine and industrial industries nationwide. We're looking for a dependable Bilingual Office Assistant to join our Pascagoula branch and support daily office operations, recruiting, and onboarding.
Job Summary:
The Office Assistant provides administrative, clerical, and recruiting support to ensure smooth daily operations of the Pascagoula office. This position assists with onboarding, employee communication, and applicant processing while maintaining strong coordination with field staff, the client, and the main office. The ideal candidate is bilingual, organized, and proactive.
Responsibilities:
Greet and assist visitors, employees, and applicants in person and over the phone
Support recruiting by answering candidate inquiries, reviewing applications, and scheduling interviews or orientations
Assist with onboarding, ensuring all required documents and clinic appointments are completed
Maintain applicant and employee databases and files
Track attendance, hotel accommodations, and transportation as directed
Communicate daily with project coordinators and the main office to relay updates
Prepare and file paperwork, forms, and reports as needed
Keep the office organized, stocked, and professional in appearance
Perform other administrative or recruiting duties as assigned by management
Requirements:
Must be bilingual (English & Spanish)
Full-time availability, Monday-Friday (occasional Saturday as needed)
Valid driver's license and reliable transportation
Strong communication and organizational skills
Proficient with basic computer programs (Word, Excel, Outlook)
Previous office or staffing experience preferred but not required
Benefits:
Steady, full-time opportunity with room for growth
Supportive and team-oriented environment
Location: Pascagoula, MS
Labor One Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other basis protected by local, state, or federal law.
$21k-29k yearly est. 60d+ ago
Office Assistant
Generator Supercenter
Receptionist secretary job in DIberville, MS
Benefits:
A positive and collaborative work environment
Voluntary Life Insurance
Short and Long Term Disability
Medical, Dental and Vision
401K Matching (after 6 months of employment)
Company work truck is provided
* offered after 60 days of employment
Company OverviewGenerator Supercenter is the company for all your generator needs. We provide high-quality models, have factory-certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace of mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.
Responsibilities
Supports company operations by maintaining office systems and supervising staff.
Maintains office efficiency by planning and implementing office systems and layouts.
Review sales folders for accuracy.
Designs and implements office policies by establishing standards and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees.
Maintains staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
Manage time and attendance hours for Staff.
Contribute to team effort by accomplishing related tasks as needed.
Qualifications
Proven experience in office managerial roles, with at least 2 years experience.
Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, and handle vendor contracts, among other tasks.
Organization and the ability to multitask to complete a wide variety of tasks.
Ability to maintain confidentiality and handle sensitive information.
Flexibility to help them adjust to new tasks should the company or office need change.
Strong interpersonal skills to interact positively with all employees.
Leadership ability to manage challenges and oversee employees.
Attention to detail to ensure tasks are completed thoroughly and correctly.
Proficient in MS Office, including Word, Excel, and PowerPoint.
Must practice regular and dependable attendance.
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Compensation: $14.00 - $17.00 per hour
Join The Generator Supercenter Family - Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.
$14-17 hourly Auto-Apply 60d+ ago
Title Clerk
Matt Bowers Auto Group
Receptionist secretary job in Slidell, LA
An Automotive Title Clerk is responsible for ensuring the proper transfer of ownership for all vehicles sold or traded in by the dealership. They are responsible for preparing and processing vehicle registration and title documents, as well as ensuring compliance with state and federal laws related to vehicle ownership and registration.
Supervisory Responsibilities:
None
Duties/Responsibilities:
Verify and process all paperwork related to the transfer of vehicle ownership.
Prepare and submit all necessary documentation for vehicle registration and title transfers.
Work with customers, lenders, and state agencies to resolve any issues related to vehicle titles and registration.
Maintain accurate records of all vehicle transactions and ensure proper filing of all paperwork.
Ensure compliance with all state and federal regulations related to vehicle titles and registration.
Work closely with the dealership's finance and sales departments to ensure timely and accurate processing of all vehicle transactions.
Maintain a high level of customer service and professionalism in all interactions with customers and other stakeholders.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.
Required Skills/Abilities:
Knowledge of state and federal regulations related to vehicle titles and registration.
Excellent computer proficiency (MS Office - Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Strong organizational skills and attention to detail.
Excellent communication skills and ability to work effectively with customers and other stakeholders.
Ability to work independently and manage multiple tasks simultaneously.
Education and Experience:
High school diploma or equivalent required.
One year of related experience required.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
$26k-35k yearly est. Auto-Apply 11d ago
Dental Front Desk / Treatment Plan Coordinator
Straine Dental Management
Receptionist secretary job in Slidell, LA
Dental Front Desk Treatment Coordinator
Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm
Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match)
About Us
We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team.
Responsibilities
Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow.
Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy.
Insurance verification: Confirm coverage, submit claims, and help patients understand financial options.
Payment processing: Collect co-pays, set up payment plans, and maintain accurate records.
Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards.
Qualifications
Experience in dental or medical front desk
Experience in Dentrix required
Strong communication and customer service skills
Knowledge of dental terminology and insurance processes
Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
Ability to multitask and stay organized in a fast-paced environment
$22k-28k yearly est. 60d+ ago
Front Desk Agent
Wingate 4.2
Receptionist secretary job in Slidell, LA
The Wingate by Wyndham Slidell, located at 1752 Gause Blvd E, is now hiring for a Front Desk Agent.
The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience:
College course work in related field helpful.
Previous Front Desk experience preferred
Experience in a hotel or a related field preferred.
High School Diploma or equivalent required.
Computer experience preferred.
Physical Requirements: * Flexible and long hours sometimes required.
Light work Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift
Ability to work weekends and holidays
Ability to work the overnight shift.
Essential (Partial List):
* Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communication with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
View all jobs at this company
$23k-28k yearly est. 60d+ ago
Receptionist
Singing River Health System 4.8
Receptionist secretary job in Ocean Springs, MS
Singing River Health System Clinic - Ocean Springs Clinic | Part-Time | Days | 3099 Bienville Blvd Ocean Springs, Mississippi, 39564 United States The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education
High school graduate or equivalent required.
License:
N/A
Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
Reports to:
Practice Administrator
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
$21k-26k yearly est. 60d+ ago
Front Desk Agent - Margaritaville
Biloxi Lodging, LLC
Receptionist secretary job in Biloxi, MS
Job DescriptionDescription:
The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere.
Key Responsibilities:
Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process.
Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance).
Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy.
Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out.
Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area.
Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel.
Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed.
Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings.
Qualifications:
Education:
• High school diploma or equivalent (required).
• Associate's degree in Hospitality, Business, or related field (preferred).
Experience:
• Previous experience in a customer service or hospitality role (preferred).
• Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred).
• Familiarity with handling cash, credit cards, and processing payments.
Skills:
• Excellent communication and interpersonal skills to engage with guests and coworkers.
• Strong organizational skills with attention to detail and the ability to multitask.
• Ability to work in a fast-paced, customer-facing environment.
• Problem-solving skills to address guest concerns and resolve issues efficiently.
• Knowledge of hotel amenities, local attractions, and services available to guests.
Physical Requirements:
• Ability to stand for extended periods and move around the front desk area.
• Ability to lift and carry small packages or luggage up to 25 pounds.
• Ability to work at a fast pace, especially during peak check-in and check-out times.
Work Environment:
• Front Desk Agents typically work in hotels, resorts, or other hospitality establishments.
• Shifts may include evenings, weekends, and holidays.
• The position will involve working in a busy, high-energy environment with frequent guest interaction.
Compensation:
• Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.
Requirements:
How much does a receptionist secretary earn in Gulfport, MS?
The average receptionist secretary in Gulfport, MS earns between $20,000 and $33,000 annually. This compares to the national average receptionist secretary range of $24,000 to $35,000.
Average receptionist secretary salary in Gulfport, MS