A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.
There are certain skills that many receptionist secretaries have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.
If you're interested in becoming a receptionist secretary, one of the first things to consider is how much education you need. We've determined that 21.2% of receptionist secretaries have a bachelor's degree. In terms of higher education levels, we found that 1.7% of receptionist secretaries have master's degrees. Even though some receptionist secretaries have a college degree, it's possible to become one with only a high school degree or GED.