A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

What Does a Receptionist Secretary Do

There are certain skills that many receptionist secretaries have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

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How To Become a Receptionist Secretary

If you're interested in becoming a receptionist secretary, one of the first things to consider is how much education you need. We've determined that 21.2% of receptionist secretaries have a bachelor's degree. In terms of higher education levels, we found that 1.7% of receptionist secretaries have master's degrees. Even though some receptionist secretaries have a college degree, it's possible to become one with only a high school degree or GED.

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Receptionist Secretary Career Paths

Average Salary for a Receptionist Secretary

Receptionist Secretaries in America make an average salary of $29,343 per year or $14 per hour. The top 10 percent makes over $35,000 per year, while the bottom 10 percent under $24,000 per year.
Average Receptionist Secretary Salary
$29,343 Yearly
$14.11 hourly
10 %
90 %

What Am I Worth?


Receptionist Secretary Education

Receptionist Secretary Majors

23.5 %

Receptionist Secretary Degrees

High School Diploma

36.7 %


23.9 %


21.2 %

Top Skills For a Receptionist Secretary

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.3% of receptionist secretaries listed phone calls on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Receptionist Secretary Resume templates

Zippia allows you to choose from different easy-to-use Receptionist Secretary templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Receptionist Secretary resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Receptionist Secretary Demographics

Receptionist Secretary Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among receptionist secretaries, 94.4% of them are women, while 5.6% are men.

  • The most common race/ethnicity among receptionist secretaries is White, which makes up 60.1% of all receptionist secretaries.

  • The most common foreign language among receptionist secretaries is Spanish at 78.5%.

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Best States For a Receptionist Secretary

Some places are better than others when it comes to starting a career as a receptionist secretary. The best states for people in this position are Washington, Oregon, New York, and Connecticut. Receptionist secretaries make the most in Washington with an average salary of $35,226. Whereas in Oregon and New York, they would average $33,270 and $32,806, respectively. While receptionist secretaries would only make an average of $32,261 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Receptionist Secretary Jobs:
Highest 10% Earn:
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2. Connecticut

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3. New York

Total Receptionist Secretary Jobs:
Highest 10% Earn:
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Full List Of Best States For Receptionist Secretaries

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Top Receptionist Secretary Employers

Most Common Employers For Receptionist Secretary

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Catholic Charities Health and Human Services$30,357$14.5918
3Farmers Insurance$30,181$14.5164
6American Family Insurance$29,916$14.3820
7H&R Block$29,726$14.29246
8State Farm$29,659$14.2638
9State Farm Insurance Agency$29,382$14.1363

Becoming a Receptionist Secretary FAQs

How long does it take to become a Receptionist Secretary?

It takes 2 years of professional experience to become a receptionist secretary. That is the time it takes to learn specific receptionist secretary skills, but does not account for time spent in formal education.

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