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Become A Receptionist Secretary

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Working As A Receptionist Secretary

  • Interacting With Computers
  • Getting Information
  • Performing Administrative Activities
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Mostly Sitting

  • Repetitive

  • $40,000

    Average Salary

What Does A Receptionist Secretary Do At Good Shepherd Services

* Greet and announce participants and guests upon arrival.
* Answer and direct all incoming calls to appropriate staff.
* Monitor sign-in/sign-out list of staff.
* Process all interoffice and out going mail each night
* Enter intake information into appropriate computer based system to register an Advocates case.
* Schedule and coordinate Family Team Conferences (FTC) within the program.
* Ensure appropriate supplies are available for FTCs.
* Assist in gathering data and compile statistical information for program reports.
* Assist with any computer support needed.
* File all correspondence in case folders and file all case folders at the end of the day as needed.
* Conduct monthly fire drills
* Maintain inventory of supplies.
* Other duties as needed.
* Qualities Sought:
* Advocates prevention principals {empowerment, respect, service, education and empathy}.
* Works to create and support a respectful and collegial environment.
* Creates, embodies and supports a learning environment.
* Offers and receives feedback and suggestions in a strength-based and constructive manner.
* Dedicated to being a team player and active contributor to the achievement the vision and mission of the program.
* Energetic, empathic, honest, genuine, professional, creative and committed to making a difference with the families, community, program and agency

What Does A Receptionist Secretary Do At Fresenius Medical Care North America

* Performs basic administrative functions including preparation of business correspondence, memorandums, informational packages, training materials and reports.
* Assists with scheduling.
* Maintains calendar and daily schedules.
* Maintains departmental tracking logs.
* Greets visitors and directs them to the appropriate location or person as needed.
* Establishes and maintains filing systems and basic databases as applicable.
* Performs routine general office duties such as filing, copying, and scanning.
* Provides general clerical support to management staff including scheduling meetings, routing phone calls and taking messages.
* Records minutes of meetings and providing the resulting documents as necessary.
* Sorts and distributes mail.
* Maintains inventory of the necessary office forms and supplies.
* Escalates issues to supervisor for resolution, as deemed necessary.
* Assist with various projects as assigned by direct supervisor.
* Other duties as assigned.
* Additional responsibilities may include focus on one or more departments or locations.
* See applicable addendum for department or location specific functions

What Does A Receptionist Secretary Do At Eastern Maine Healthcare System

* Answers telephones.
* Obtains, checks and keeps track of patient orders.
* Burns discs.
* Helps scheduling.
* OTHER RESPONSIBILITIES:** Performs other work related duties as assigned by up line management in Imaging Services

What Does A Receptionist Secretary Do At Catholic Community Services

Knowledge of programs and staff duties

What Does A Receptionist Secretary Do At Fresenius Medical Care North America

* Under direct/close supervision, performs a variety of basic and routine clerical and secretarial duties.
* These may include but are not limited to:
* Preparing and typing routine correspondence, form letters and reports
* Answering telephone & routing calls to the appropriate person,
* Greeting visitors and patients as applicable and conducting them to the appropriate location or person as needed.
* Setting up and maintaining filing systems and basic databases as applicable.
* Completing forms and reports as required by the various company offices and outside vendors and agencies.
* Recording the minutes of meetings and providing the resulting documents as necessary.
* Making copies of correspondence and other printed matter as required by manager.
* Preparing purchase orders using the appropriate software application.
* Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
* Distributing incoming mail.
* Maintaining calendar and daily schedules.
* Scheduling appointments & arranging meetings.
* Maintaining inventory of the necessary office forms and supplies.
* Assisting with various basic personnel administrative functions as needed.
* Acting as backup to other clerical personnel in office as needed.
* Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.
* Assists with month-end reporting requirements
* Assists in auditing records for ongoing compliance with medical records standards.
* Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
* Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
* Organizes travel for patients by contacting and providing requested medical records.
* Coordinates with transient patient paperwork.
* Coordinates transfer placements and confirmations along with Clinical Manager.
* Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
* Assist with medical appointment referrals and scheduling.
* Assist with transportation coordination and referrals.
* Ensures data entry has been completed for Crown Web.
* Related to ESRD 2728.
* ESRD 2746 and PART.
* Other duties as assigned.
* Additional responsibilities may include focus on one or more departments or locations.
* See applicable addendum for department or location specific functions

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How To Become A Receptionist Secretary

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.


High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.


Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.


Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Receptionist Secretary jobs

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Receptionist Secretary Career Paths

Receptionist Secretary
Legal Secretary Office Manager
Account Manager
5 Yearsyrs
Legal Assistant Legal Secretary Office Manager
Administrative Manager
6 Yearsyrs
Data Entry Clerk Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Medical Assistant Billing Specialist
Billing Manager
7 Yearsyrs
Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Medical Assistant Office Manager General Manager
Chief Executive Officer
8 Yearsyrs
Billing Specialist Specialist Operations Manager
Chief Operating Officer
11 Yearsyrs
Home Health Aid Licensed Practical Nurse Staff Nurse
Clinical Manager
8 Yearsyrs
Data Entry Clerk Specialist Data Analyst
Data Manager
6 Yearsyrs
Office Administrator Operations Manager Assistant Director
Director Of Admissions
7 Yearsyrs
Accounts Payable Clerk Legal Assistant Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Office Manager Accountant Finance Analyst
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Home Health Aid Patient Care Technician Medical Assistant
Office Manager
5 Yearsyrs
Legal Assistant Office Administrator Human Resources Coordinator
Office Manager Of Human Resources
6 Yearsyrs
Clerk Legal Assistant Office Manager
Practice Manager
9 Yearsyrs
Billing Specialist Human Resources Coordinator Chief Executive Officer
President/Chief Executive Officer
10 Yearsyrs
Office Administrator Account Manager Realtor
Property Management Specialist
6 Yearsyrs
Legal Secretary Paralegal Office Manager
Property Manager
6 Yearsyrs
Secretary Executive Assistant
Senior Executive Assistant
7 Yearsyrs
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Receptionist Secretary Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Italian

  • German

  • Arabic

  • Russian

  • Japanese

  • Korean

  • Polish

  • Romanian

  • Hindi

  • Mandarin

  • Chinese

  • Filipino

  • Dakota

  • Swedish

  • Thai

  • Tagalog

  • Hebrew

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Receptionist Secretary

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Receptionist Secretary Education

Receptionist Secretary

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Top Skills for A Receptionist Secretary


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Top Receptionist Secretary Skills

  1. Telephone Calls
  2. Phone Calls
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Answered incoming and place outgoing telephone calls, up to 10 lines.
  • Received and posted board dues, filing, telephone calls and other diversified office duties.
  • Completed ledgers and entered orders with 8,000 wpm, key strokes and data entry.
  • Maintained patient reports and appointment scheduling.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

Top Receptionist Secretary Employers