Receptionist secretary jobs in Richmond, VA - 220 jobs
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Front Desk Coordinator
Mail Handler - No Experience Required
Postal Jobs Resource
Receptionist secretary job in Richmond, VA
USPS is actively accepting applications for Mail Handler Assistants nationwide. This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed. Join a dynamic work environment where you will interact with a diverse team and contribute to efficient mail handling and distribution.
Position Details
Vacancies : Nationwide
Starting Pay Rate : $23.47 - $38.62 per hour
Average Annual Compensation : Up to $72,400, including full benefits
Perks and Benefits
Paid Time Off : Vacation days, sick leave, and holidays
Comprehensive Health Coverage : Medical, dental, and vision plans
Retirement Plan : Secure your future with USPS's pension plan
Life Insurance Options : Flexible protection for you and your family
Key Responsibilities
Customer Assistance : Help address mail-related inquiries and issues
Mail Handling : Sort, label, and distribute mail accurately and promptly
Clerical Work : Support USPS operations with administrative tasks
Service Support : Assist customers with services like mail forwarding and holds
Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.
How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.
An exclusive, step-by-step guide to the USPS hiring process
Simulated practice exams with detailed answer explanations
A webinar covering interview tips to help you succeed
A job finder tool to locate USPS roles within VA or within a 25-mile radius of your location
Personalized support via email and chat
Apply for USPS Jobs in VA with Confidence
Do not wait to begin your USPS career as a Mail Handler Assistant. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in VA today.
$23.5-38.6 hourly 1d ago
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Postal Mail Processor - Hiring Nationwide
Postal Source
Receptionist secretary job in Richmond, VA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - Hiring Nationwide
Postal Jobs Source
Receptionist secretary job in Richmond, VA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor
The Postal Service
Receptionist secretary job in Richmond, VA
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Title Clerk Asbury Automotive
Asbury Automotive 4.0
Receptionist secretary job in Richmond, VA
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Title Clerk, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Title Clerk who will help us redefine the car-buying experience. Does this sound like you? Apply now!
The Title Clerk handles the legal transfer of documents on the customer's behalf between the dealership and the Department of Motor Vehicles.
Examine contracts to assure conformity to specified requirements
Process all new vehicles for registration in the state in which they will be titled
Prepare tax and title documents
Submit all legal transfer work to the Department of Motor Vehicles
Verify that funds have been collected before processing title applications
Process paperwork in a timely manner
Comply and maintain a complete list of all outstanding title work
Stays abreast of county and state title regulation requirements
Understand deadlines and is able to apply the appropriate sense of urgency to tasks
Other duties to be determined by management
At least 2 years experience working in a busy office environment required
Previous automotive Title Clerk experience preferred
Automotive accounting or CDK experience a plus
Active Notary Public certification is a plus
Strong attention to detail
Effective communication skills required
Team-oriented and comfortable in an open office setting is required
Must be a minimum of eighteen years of age
Must be able to pass pre-employment screens (background & drug test)
Company Benefits:
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Deferred Holiday Pay Match
Paid training
Stock Awards(select management and front-line team member's eligible
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
* Digital career path tool to assist with career development
* Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
INDOTHER
$30k-38k yearly est. 1d ago
Deputy Clerk to the Board
Prince William County (Va 4.3
Receptionist secretary job in Williamsburg, VA
Are you a detail-oriented professional who is interested in joining a motivated team that values collaboration, a good work ethic, and a commitment to excellence? Are you ready to work in a fast-paced environment and regularly engage with the community? If so, please consider this exciting career opportunity to serve as a Deputy Clerk to the Board of County Supervisors in the Office of the Clerk to the Board and the Office of Communications and Engagement. We are looking for a dynamic individual with outstanding organizational skills, keen attention to detail, and a skill set to help improve efficiency in daily operations and procedures.
This may be your chance to continue or launch your career with Prince William County, where we offer exceptional benefits, including paid vacation and sick leave, medical and dental insurance, and a comprehensive retirement plan.
About This Role:
The Deputy Clerk to the Board of County Supervisors provides high-level administrative, legislative, and policy support to the Board of County Supervisors. This position is responsible for assisting with official Board proceedings, records management, and compliance with state and local laws, while also conducting policy research, analysis, and briefing on issues before the Board. The role requires discretion, strong analytical skills, and the ability to work collaboratively with elected officials, department leadership, and the public. Responsibilities in this role may include, but are not limited to:
* Assist in planning, preparing, and supporting Board of County Supervisors meetings, including the preparation and review of the agenda, staff reports, resolutions, ordinances, and meeting packets.
* Support Board of County Supervisors Legislative Committee, including the preparation of the agenda and meeting material, notice and management of meetings, and other duties as needed.
* Attend Board, Committee, and special meetings; finalize official actions and documents for the permanent record.
* Conduct research and analysis on policy issues, legislative proposals, and programs under consideration by the Board of Supervisors Legislative Committee, as directed.
* Prepare policy briefs, issue summaries, comparative analyses, and recommendations, as directed.
* Assist with drafting reports, memoranda, and presentations that clearly communicate complex policy issues to elected officials and the public, as directed.
* Ensure meetings are properly noticed and are held in accordance with applicable laws and regulations governing public meetings, records retention, and transparency (FOIA).
* Coordinate with county departments, elected officials, and external agencies to collect, review, edit, and post meeting materials for the Board Committee based on established deadlines and procedural requirements.
* Research, analyze, and evaluate issues and policies identified by the Board or Legislative Committee.
* Provide the Clerk's Office with general administrative support, including records management through Laserfiche and general oversight of the county's various Boards, Committees, and Commissions (BCCs).
* Develop an orientation program for BCC members and a training program for staff liaisons.
* Participate in special projects, audits, and process improvement initiatives related to Board operations or county governance.
* Uphold confidentiality and ethical standards in handling sensitive information and policy deliberations.
* Perform other duties as assigned.
Minimum Requirements:
* High School Diploma or G.E.D.
* Four years of full-time experience in local government administration, records, management, and policy analysis.
Preferences:
* Bachelor's degree in Public Administration, Political Science, or related field.
* Experience working with elected officials and/or members of an executive management team.
* Municipal or legal clerk experience preferred.
* Designation as a Certified Municipal Clerk (CMC) or Master Municipal Clerk (MMC), or the ability to obtain within an agreed-upon period.
* Strong knowledge of Robert's Rules of Order, FOIA, and local government law.
* Familiarity with standard records management practices, including the Library of Virginia's general schedules and retention requirements.
* High proficiency with Microsoft Office products with an aptitude to work within various computer programs and systems; familiarity with Granicus and Laserfiche is a plus.
* Outstanding organizational skills and keen attention to detail.
Work Schedule:
This position works a standard Monday to Friday schedule, working 37.5 hours per week. Attendance at evening meetings may be necessary on occasion.
Starting Salary Range:
$65,910 - $92,907 Annually
We also offer great benefits including:
* Retirement from the Virginia Retirement System (VRS)
* 401a and 457 retirement savings and investment plans
* Paid Annual Leave
* Paid Personal Leave
* Paid Sick Leave
* Paid Holidays
* Optional Group Medical and Dental Health Plans
* Optional Group Life Insurance
* An Employee Assistance Program (EAP)
* Career Development Opportunities
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.
NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here to view full Class Description.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
$65.9k-92.9k yearly 12d ago
Deputy Clerk - Motions
DHRM
Receptionist secretary job in Richmond, VA
Title: Deputy Clerk - Motions
State Role Title: Salary Non-Specified
Hiring Range: $52,500
Pay Band: UG
Recruitment Type: General Public - G
Job Duties
The Court of Appeals of Virginia is seeking a qualified individual to fill the position of Deputy Clerk - Motions. The core responsibilities of this position are to assist the Chief Deputy Clerk with processing and managing motions and other matters related to case management. This position reports directly to the Chief Deputy Clerk. Telework may be allowed at the discretion of the Chief Deputy Clerk and Clerk.
The position requires the ability to apply Court of Appeals rules of procedure; skill in quickly and accurately handling procedural matters; strong written and verbal communication skills, including skill in drafting and proofreading documents for spelling, grammar, punctuation, and usage; and the ability to interact effectively with judges, attorneys, litigants, and court personnel.
This position offers a competitive benefits package, which includes vacation and sick leave, paid state holidays, health insurance, retirement, life insurance, deferred compensation and short- and long-term disability.
Essential Duties and Responsibilities:
• Reviewing and presenting various motions to the Court as well as drafting and distributing orders memorializing the Court's rulings
• Reviewing new motions filed in the Court
• Processing motions pursuant to the Court's operating procedures and setting related filing deadlines
• Reviewing briefs and other documents for compliance with appellate rules
• Acting on documents filed with the Court when appropriate
• Independently drafting and filing routine orders
• Answering procedural questions regarding the case from counsel, litigants, and other offices
• Other duties as directed by the Chief Deputy Clerk or the Clerk.
Minimum Qualifications
• College degree or equivalent paralegal experience
• Strong organizational, interpersonal, written, and verbal skills
• Ability to demonstrate problem-solving and analytical skills
• Proficient with office software, including Microsoft Word and legal research programs.
Additional Considerations
To apply, please submit (1) a cover letter detailing your qualifications and experience as they relate to the requirements of the position, and (2) a resume that includes the name, title, and contact information of three professional references. Applications should be received by March 7, 2025, to receive full consideration.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
To apply, please submit (1) a cover letter detailing your qualifications and experience as they relate to the requirements of the position, and (2) a resume that includes the name, title, and contact information of three professional references. Applications should be received by March 7, 2025, to receive full consideration.
Contact Information
Name: Daisy Duitsman
Phone: No calls
Email: ***************************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
$52.5k yearly 60d+ ago
Receptionist/Clerical
Atwork-Richmond South 3.8
Receptionist secretary job in Manchester, VA
Job Responsibilities: - Utilizing strong problem-solving skills to efficiently address and resolve complex customer issues in a prompt manner. - Provide information to guests about property services, facilities, and other amenities - Create, modify, and cancel customer reservations, noting any special requests.
- Balancing shift work and cash drawer.
- Perform administrative tasks to support the overall efficiency of the operation.
- Handle property phone system, transfer calls.
- Track status of room/suites in maintenance
- Remain aware of any and all potential security problems and report appropriately
- Coordinate with other departments to fulfill special guest requests.
- Perform additional duties as assigned.
Requirements/Qualifications:
- Strong verbal and written communication skills.
- Basic computer skills.
- Strong problem-solving skills.
Work days and times may vary.
Job Type: Full Time
Pay: $16.00-$17.00/hr
$16-17 hourly 60d+ ago
Front Desk Agent
Four Points 4.2
Receptionist secretary job in Richmond, VA
We are looking to add an upbeat, enthusiastic Front Desk Agent to provide excellent service and a memorable experience for our guests. Candidates must be flexible and available to work both 7:00 AM-3:00 PM and 3:00 PM-11:00 PM shifts.
Benefits for the Front Desk Agent:
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages
Responsibilities
The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner
Provide information about our hotel, available rooms, rates, and amenities
Assist guests and resolve guest challenges to ensure 100% guest satisfaction
Accurately conduct all cash handling and credit card processing activities
Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
Perform any other job related duties as assigned
Desirable Qualifications for the ideal Front Desk Agent:
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
Flexibility and availability to work both 7:00 AM-3:00 PM and 3:00 PM-11:00 PM shifts (required)
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk agent, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-30k yearly est. Auto-Apply 8d ago
Front Desk Receptionist (Part Time)
Hallmark Youthcare Richmond
Receptionist secretary job in Richmond, VA
As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.
Under general supervision of the HR Director, the Part -Time Receptionist acts as first contact for all visitors, issuing visitor badges as appropriate, directing visitors and advising them of facility procedures/rules. Maintain lobby area, assuring there are daily newspaper and magazines available, and the coffee station is fully stocked. Answers all incoming calls, pages clinicians and staff, maintains appropriate notices to staff and residents via the intercom system.
WE ARE A DRUG FREE EMPLOYER
Schedule: (same schedule - every other weekend - Saturday and Sunday): 9:00 a.m. - 2:00 p.m. or 2:00pm-8pm
Pay: $13.00 hr.
Duties:
Page staff and clinicians as deemed appropriate and/or as requested.
Overhead page (using intercom system) in the event of emergency/codes notices.
Connect all resident calls to appropriate resident phone after verifying caller on approved list.
Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges and ensures any visitor going to unit is on approved list.
Maintain current logbooks for all functions requiring tracking, i.e., keys, vehicles, sign-out, cabs, Executive Dining Room, etc.
Maintains meal ticket box for sale of meal tickets.
Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input.
Conducts all work activities with respect for rights and wishes of residents, visitors, families and fellow employees.
Maintains confidentiality of all Facility and resident information at all times as observed by peers and management.
Competencies:
Must have ability to follow oral and written instructions.
Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations.
Microsoft Office Applications/Software
Ability to pass a background check and drug screening.
Requirements:
High School diploma or GED certification required OR one year certificate from college or technical school.
Previous experience in a receptionist, clerical, or similar role.
$13 hourly 36d ago
Front Desk
Grand Fitness
Receptionist secretary job in Glen Allen, VA
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $13.00 Per Hour
$13 hourly 15d ago
Front Desk Agent (Fulltime evening shift)
Richmond Marriott Short Pump
Receptionist secretary job in Glen Allen, VA
Job Description
Your next destination is here. Build your career at Commonwealth Lodging.
OUR COMPANY CULTURE
We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute.
OUR COMPANY CORE VALUES
Team First, Own It, Relationship Oriented, Professionalism, Integrity.
FRONT DESK AGENT - POSITION OVERVIEW
As a Front Desk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position.
This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success.
EDUCATION & EXPERIENCE
High School Diploma, GED, or equivalent work experience.
Computer skills required; familiarity with Microsoft Office preferred.
1-2 years of experience as a Guest Service Agent preferred.
Strong English communication skills, both written and verbal.
Experience with hotel property management systems preferred.
Cash-handling experience preferred.
PHYSICAL REQUIREMENTS
Ability to lift and transport at least 25 pounds.
Ability to push/pull carts or equipment weighing up to 100 pounds.
Ability to perform a range of physical movements throughout the work areas.
Ability to stand and maintain well-paced mobility for up to 8 hours.
Ability and willingness to work a varied schedule, including nights, weekends, and holidays.
JOB RESPONSIBILITIES
Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities.
Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries.
Answer telephone calls within 3 rings using proper etiquette and approved greetings.
Verify guest information at check-in and check-out while maintaining strict confidentiality.
Communicate relevant guest information to appropriate departments (e.g., special requests, amenities).
Verify method of payment and accurately process all transactions.
Work closely with Housekeeping to resolve room status discrepancies.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short-term and long-term disability
Paid time off and holiday pay
Employee referral bonuses
401(k) retirement plan
Hotel and travel discounts
Opportunities for training, development, and career advancement
Supportive leadership and a team-focused environment
$25k-31k yearly est. 15d ago
Front Desk Agent
MCR Hotels
Receptionist secretary job in Glen Allen, VA
Hilton Garden Inn Richmond/Innsbrook SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations
The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$25k-31k yearly est. 10d ago
Front of House Receptionist
Rob Peetoom
Receptionist secretary job in Williamsburg, VA
Rob Peetoom Williamsburg
Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim.
Who are we?
From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries.
We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan.
In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve.
What is the role?
As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you.
Key Responsibilities:
Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees.
Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority.
Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book.
Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries.
Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions.
Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco.
Team Leadership: Lead and guide salon assistants, fostering a supportive environment.
Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work.
Flexible Availability: Ability to work a flexible schedule, including weekends and nights.
Customer Service: Handle customer complaints with grace and professionalism.
Organizational Skills: Exhibit excellent organizational and communication skills.
Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system.
Work Hours: This role can be full-time or part-time, depending on your availability.
Compensation and Benefits:
Hourly Wage: $18 per hour.
Product Discounts: Enjoy exclusive discounts on our premium products.
Complimentary Services: Receive complimentary salon services as part of our employee appreciation program.
Professional Development: Opportunities for ongoing training and career growth within our expanding company.
Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting.
Flexible Schedule: Options for full-time or part-time work to suit your availability.
Sick Pay: Sick pay is covered.
Vacation Pay: Vacation pay is available for full-time employees.
How to Apply:
Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************.
Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
Apply now
$18 hourly Easy Apply 60d+ ago
Agent Front Desk
IHG Career
Receptionist secretary job in Petersburg, VA
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
$17.8 hourly Auto-Apply 37d ago
WSS - Hotel Front Desk (GSA) 2
Sandpiper Property Mgt
Receptionist secretary job in Colonial Heights, VA
Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!
Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work four front desk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights). The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy.
The On-Site Mandate and Shift Structure
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.
Primary Schedule: Typically works four "B" shifts (Front Desk, Monday-Thursday).
On-Call Overnight: Responsible for on-call overnight shifts, typically Monday and Tuesday nights.
Your Essential Operational & Guest Duties
As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:
Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.
Front Desk Administration: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently.
Quality & Safety: Inspect studios and public spaces daily according to the
Clean & Safe
brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures.
Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to accommodate guests' needs.
Team Support and Additional Duties
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program.
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.
On-Call Overnight Specifics
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.
Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?
$25k-31k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist - Williamsburg, VA
Rodgers and Rodgers Consulting
Receptionist secretary job in Williamsburg, VA
Job DescriptionBenefits:
Competitive salary
Wellness resources
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position providing 15-20 hours a week.
$26k-33k yearly est. 12d ago
Front Office Receptionist
Diamonds Direct 3.9
Receptionist secretary job in Glen Allen, VA
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
Our front desk position is a crucial role that requires a high level of customer service and organizational skills. As the first point of contact for our customers, you will be responsible for greeting and assisting guests, answering phone calls, and managing appointments and inquiries.
In addition to providing exceptional customer service, you will also be responsible for maintaining the overall appearance and organization of the front desk area. This includes keeping the area clean and tidy, restocking supplies, and ensuring that all displays are properly arranged.
As our store can get very busy at times, you must be able to work efficiently under pressure and multitask effectively. Strong communication skills are also essential, as you will be interacting with a diverse range of customers and colleagues on a daily basis.
Overall, we are looking for a friendly and proactive individual who is passionate about providing a luxury experience for our customers. After all, our customer experience is what sets us apart from our competitors. If you have a keen eye for detail and a positive attitude, we would love to hear from you.
Here are some common front office job duties that you will be responsible for:
Greeting and welcoming customers and visitors in a courteous and professional manner
Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department
Office maintenance, keeping the office clean and organized, and performing inventory of office supplies
Providing exceptional customer service to our guests
Some skills that are useful and required for front office role include:
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage time
Previous customer service/front desk experience
Proficient computer skills
Warm and welcoming demeanor
Ability to multi-task
Must be able to work SATURDAYS
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
$29k-35k yearly est. Auto-Apply 23d ago
Substitute - Clerical
Williamsburg James City School District 4.1
Receptionist secretary job in Williamsburg, VA
FLSA Status: Exempt
Pay: Based on School Board Approved Salary Schedule
Provides substitute Administrative Assistant, Attendance, and Receptionist coverage for schools and Central Office.
$23k-26k yearly est. 60d+ ago
Business Office Associate
Dermatology Associates of Virginia 4.6
Receptionist secretary job in Richmond, VA
Summary/Objective
We are a high-volume dermatology practice searching for a business office representative who either has a certification in medical coding or is studying to receive one in the near future. This listing is for a full-time hybrid position in our Richmond, VA office and may include a combination of medical coding, insurance and self-pay billing, self-pay collections, and medical records processing. The ideal candidate will be extremely detail oriented, an expert multitasker, and an independently motivated worker who takes initiative and has a strong desire to learn. This person will be working closely and collaboratively with our current team to reach shared professional goals and meet project deadlines.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficiency in Veradigm medical software preferred. Experience using Microsoft Office Suite programs including Word, Excel, Teams, and Power Point required.
Utilizes knowledge of CPT, ICD-10, HCPS coding guidelines plus all applicable federal, state, local, and payer specific directives to analyze and interpret patient medical records, encounter sheets and/or reports in order to assign, verify, and/or sequence accurate codes from the patient medical records.
Identifies, analyzes, and resolves claim denial payment issues according to established departmental policies and independently resolves all coding associated payer denials by providing supporting medical documentation to the payer or correcting the internal claim error.
Efficiently assists customers with patient billing inquiries. Identifies unpaid balances (insurance and patient) through A/R reports and takes appropriate actions.
Generates revenue by making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts.
Collects delinquent account balances by establishing payment arrangements with patients; monitoring payments; and following up with patients when payment lapses occur.
Assists in reviewing accounts and preparing them for outside collections.
Posts patient and insurance payments (including electronic payments) and performs daily reconciliation of payments.
Communicates regularly with providers as needed to clarify documentation issues or other related issues pertaining to both coding and billing.
Completes medical form requests, supplies patients with completed documentation, including but not limited to cancer policies and disability request forms.
Issues billing statements and tracks payments for the release of medical records in accordance with federal and state guidelines.
Follows procedures, protocols, and rules to perform job duties while adhering to policies set forth by the company.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required Skills
Patient Care Focused
Ethical Conduct
Personal Effectiveness/Credibility
Technical Capacity
Time Management
Attention to Detail
Communication Skills
Collaborative Problem Solving
SupervisoryResponsibility This role has no supervisory responsibilities. Employee reports directly to the Bookkeeping supervisor.
WorkEnvironment After a 90-day probationary period this job will operate in a hybrid office setting where the employee will work every other day in the office/ at home. Employee will utilize standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
PhysicalDemands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role.
The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Perform tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, use of a computer and using general office equipment - fax machines, telephones, copiers, and scanners.
Have a sufficient ability to communicate, through sight, hearing, and/or otherwise, to perform assigned tasks, and maintain proper job safety conditions.
Demonstrate cognitive ability to:
Follow directions and routines
Work independently with appropriate judgment
Concentrate, memorize, and recall
Identify logical connections and determine the sequence of response
Position Type and Expected Hours of Work This is a full-time position. Days and typical hours of work are Monday through Thursday, 7:30 a.m. to 5 p.m. and Fridays 7:30 a.m. to 12:45 p.m.
Travel No travel is expected for this position. Required Education and Experience
High school diploma or GED diploma.
Knowledge of ICD-10, CPT and HCPCS.
Must have experience with insurance follow-up on denials and appeals.
Preferred Education and Experience
Three years of experience in the medical field.
Certified Professional Coder certification or an associate's degree in medical coding.
Additional Eligibility Qualifications None required for this position.
Work Authorization/Security Clearance Must be authorized to work in the United States of America. Must acknowledge and agree to the practice's drug and alcohol policies and a criminal background check.
Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.
How much does a receptionist secretary earn in Richmond, VA?
The average receptionist secretary in Richmond, VA earns between $21,000 and $34,000 annually. This compares to the national average receptionist secretary range of $24,000 to $35,000.
Average receptionist secretary salary in Richmond, VA