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Receptionist secretary jobs in Richmond, VA

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  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Receptionist secretary job in Brandermill, VA

    Sycamore Veterinary Hospital has an opportunity for a Veterinary Receptionist to join our team! Shift Details: Full-time position, working either three 12-hour shifts, four 10-hour shifts, or five 8-hour shifts. Clinic hours are Monday-Friday from 8am-6pm and Saturday from 8am-2pm. For more than 30 years, Sycamore Vet has been proud to provide the most compassionate veterinary service to the Greater Richmond community. Our team of doctors and Licensed Veterinary Technicians bring a diverse knowledge of veterinary care to our patients and work together to give our patients the best possible care. Benefits we offer: * Industry leading pay * Employee discount for veterinary care for your furry family members * Medical, vision and dental benefits package for full-time employees * 401k retirement plan options with company match for all staff over 21 years old * A yearly scrub/uniform allowance for all employees * Flexible schedule options * Paid time off and paid holidays for full-time employees * Short-term disability insurance provided to all full-time employees * Life insurance and other benefit options are also available for full-time employees * Education discount for all staff who desire to become an RVT/CVT/LVT through the Penn Foster Online program (some eligibility requirements) * Free virtual yoga, fitness, and meditation classes for all employees * Free virtual registered dietitian lead wellness, nutrition, and cooking classes for all employees * Customized learning and developmental opportunities Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $32k-37k yearly est. Auto-Apply 54d ago
  • General Clerk III

    LB&B 4.3company rating

    Receptionist secretary job in Richmond, VA

    LB&B Associates, Inc. provides services to some of the most formidable and exacting customers in the world - customers in the Federal and State Government, Fortune 500 companies, and other commercial firms - who require the support and services of highly motivated, skilled, and experienced personnel. Our 1,000 employees and associates across the USA, have helped us build an enviable national reputation for outstanding customer service and professional performance. Company offers mandatory life Insurance, short / long-term disability insurance, and optional medical, dental and vision insurance. 401k w/ matching, tuition reimbursement program, paid vacation, and paid sick leave. LB&B Associates Inc. is currently seeking a General Clerk III to support operations located at the Spottswood W. Robinson III and Robert F. Merhige Jr. U.S. Courthouse in Richmond, VA. Reporting directly to the Project Manager, you'll play a key role in supporting our administrative functions and ensuring smooth daily operations. Position reports to the Project Manager. Must be willing to work Monday - Friday, 6:00 am - 2:30 pm, or 9:30 am - 6:00 pm as needed. Must have a minimum of five (5) years related office administrative experience and a High School Diploma or G.E.D. required. Duties for the position include. Typical duties include operating a multi-line phone system, assisting in a variety of administrative matters; maintaining financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; handling/adjusting complaints. Must be highly proficient using Microsoft Office (Word, Excel, PowerPoint, Outlook) and will be required to learn the GSAs NCMMs system of preventive maintenance tracking. Maximo CMMS software experience is a plus. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law. Please see job description.
    $29k-35k yearly est. 31d ago
  • Deputy Clerk - Motions

    DHRM

    Receptionist secretary job in Richmond, VA

    Title: Deputy Clerk - Motions State Role Title: Salary Non-Specified Hiring Range: $52,500 Pay Band: UG Recruitment Type: General Public - G Job Duties The Court of Appeals of Virginia is seeking a qualified individual to fill the position of Deputy Clerk - Motions. The core responsibilities of this position are to assist the Chief Deputy Clerk with processing and managing motions and other matters related to case management. This position reports directly to the Chief Deputy Clerk. Telework may be allowed at the discretion of the Chief Deputy Clerk and Clerk. The position requires the ability to apply Court of Appeals rules of procedure; skill in quickly and accurately handling procedural matters; strong written and verbal communication skills, including skill in drafting and proofreading documents for spelling, grammar, punctuation, and usage; and the ability to interact effectively with judges, attorneys, litigants, and court personnel. This position offers a competitive benefits package, which includes vacation and sick leave, paid state holidays, health insurance, retirement, life insurance, deferred compensation and short- and long-term disability. Essential Duties and Responsibilities: • Reviewing and presenting various motions to the Court as well as drafting and distributing orders memorializing the Court's rulings • Reviewing new motions filed in the Court • Processing motions pursuant to the Court's operating procedures and setting related filing deadlines • Reviewing briefs and other documents for compliance with appellate rules • Acting on documents filed with the Court when appropriate • Independently drafting and filing routine orders • Answering procedural questions regarding the case from counsel, litigants, and other offices • Other duties as directed by the Chief Deputy Clerk or the Clerk. Minimum Qualifications • College degree or equivalent paralegal experience • Strong organizational, interpersonal, written, and verbal skills • Ability to demonstrate problem-solving and analytical skills • Proficient with office software, including Microsoft Word and legal research programs. Additional Considerations To apply, please submit (1) a cover letter detailing your qualifications and experience as they relate to the requirements of the position, and (2) a resume that includes the name, title, and contact information of three professional references. Applications should be received by March 7, 2025, to receive full consideration. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. To apply, please submit (1) a cover letter detailing your qualifications and experience as they relate to the requirements of the position, and (2) a resume that includes the name, title, and contact information of three professional references. Applications should be received by March 7, 2025, to receive full consideration. Contact Information Name: Daisy Duitsman Phone: No calls Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $52.5k yearly 60d+ ago
  • Dental Front Desk Scheduler -Ironbridge

    Virginia Family Dentistry 4.0company rating

    Receptionist secretary job in Richmond, VA

    Virginia Family Dentistry is looking for an experienced Front Desk Scheduler to join our Ironbridge team! Pay range is $17-$25/hour based on experience. Typical work hours are 8 am-5 pm Monday-Friday. Front desk team members perform routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, inquiries, scheduling appointments, and record-keeping. The scheduler is responsible for maintaining an efficient and productive schedule. Essential Job Functions · Review schedules daily to fill any open appointment times. Monitor changes continuously throughout the day as schedule changes to fill open times · Confirm, schedule, and follow up on unscheduled appointments · Answer telephones and check office emails daily · Run necessary patient reports and make follow up and treatment calls · Ensure all patient appointment information is up to date including updated insurance information, current address, phone number, email, time allowed for the appointment, and if there are any past due balances · Partner with insurance coordinator on any pre-treatment cost estimates or insurance needs to be updated · Communicate with accounts receivable coordinator if there is a balance due or financial arrangement need to be made · Partner with the specialist or hygiene coordinators as needed · Review treatment plans with patients to give an understanding of the treatment needed and the insurance coverage of that treatment Minimum Qualifications -1 year or more of dental office experience Competencies · Excellent communication skills · Time management · Confidentiality · Attention to detail · Teamwork Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Benefits Virginia Family Dentistry's full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, continuing education, and more! About Virginia Family Dentistry For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style. Our Core Values Never compromise quality care Treat everyone with respect and appreciation Communicate clearly, openly, and honestly Be positive, dependable, and efficient Take the time to train everyone Lead by example Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees' voices and patients' needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement. This is a non-exempt, hourly position. Virginia Family Dentistry is an equal opportunity employer. #Indeed
    $17-25 hourly Auto-Apply 7d ago
  • Front Desk Team Member

    Chenmed

    Receptionist secretary job in Richmond, VA

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **EDUCATION AND EXPERIENCE CRITERIA:** + High school diploma or equivalent education required + Graduation from a nationally accredited Medical Assistant program preferred + A minimum of 1 year of work experience in a medical clinic or similar environment required + BLS for Healthcare Providers preferred **PAY RANGE:** $13.9 - $19.83 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $13.9-19.8 hourly 60d+ ago
  • Receptionist/Clerical

    Atwork-Richmond South 3.8company rating

    Receptionist secretary job in Manchester, VA

    Job Responsibilities: - Utilizing strong problem-solving skills to efficiently address and resolve complex customer issues in a prompt manner. - Provide information to guests about property services, facilities, and other amenities - Create, modify, and cancel customer reservations, noting any special requests. - Balancing shift work and cash drawer. - Perform administrative tasks to support the overall efficiency of the operation. - Handle property phone system, transfer calls. - Track status of room/suites in maintenance - Remain aware of any and all potential security problems and report appropriately - Coordinate with other departments to fulfill special guest requests. - Perform additional duties as assigned. Requirements/Qualifications: - Strong verbal and written communication skills. - Basic computer skills. - Strong problem-solving skills. Work days and times may vary. Job Type: Full Time Pay: $16.00-$17.00/hr
    $16-17 hourly 60d+ ago
  • Front Desk Agent

    State Metal Industries 3.9company rating

    Receptionist secretary job in Richmond, VA

    We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-32k yearly est. Auto-Apply 51d ago
  • Front Desk Receptionist

    Whitewater Eye Centers

    Receptionist secretary job in Richmond, VA

    We are seeking a Front Desk Receptionist to join our ophthalmology practice in Richmond, IN. The ideal candidate will be responsible for greeting patients, answering phone calls, verifying insurance information, and assisting with administrative tasks. Education and Experience: High school diploma or equivalent. Two years minimum experience in customer service. One-year experience in medical office setting is preferred. Strong computer skills. Essential Skills and Abilities: Excellent customer service and communication skills. Accurate data entry. Ability to work as a team member. Management of multiple tasks simultaneously. Motivation to succeed. Strong organization with attention to detail. Empathetic personality with concern and respect for patients' needs. Composure under pressure. RESPONSIBILITIES: Greet, check-in patients (with a smile and eye contact before patient reaches desk if possible), collect co-pay and patient payments. Obtain/update patient demographic information, scanning in insurance cards Check patients out, making next appointments. Assist with phones as needed/as available. Assist with medical records as needed/ as available. Assists in general office duties and other duties, as requested.
    $26k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Graduate Hotels 4.1company rating

    Receptionist secretary job in Richmond, VA

    Quirk Hotel is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Quirk Hotel you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $25k-29k yearly est. 1d ago
  • RECEPTIONIST

    American Family Fitness 2.9company rating

    Receptionist secretary job in Glen Allen, VA

    Objectives: To properly greet, assist and service current and potential members as they enter the club. Reports to: Front Desk Manager Criteria: CPR/AED certified within 60 days 1 year customer service experience preferred As an AFF team member, responsibilities include, but are not limited to: * To get & keep members * Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and business philosophy, and continually provide optimal performance for the net member growth, retention and club profitability. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic and positive attitude at all times. Use the members name as often as possible. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific handbooks. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Arrive to work 5 minutes early. Wear department-specific uniform. * Actively participate in all department and club meetings. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with the team, partnering together as fitness professionals. * Read and sign the communication log As a Welcome Desk team member, responsibilities include, but are not limited to: * Smile and acknowledge all guests and members exiting the club * Understand and implement guest policy * Monitor member check-in by checking their membership card, taking pictures and properly checking in family members * Understand and administer the UPS system for the Membership Directors * Efficiently answer phone within three rings and direct all incoming calls appropriately * Properly take phone messages * Record all reservations * Sign members up and check members in for required classes * Establish proficiency with member management system * Complete opening, closing and cleaning checklists and follow procedures as outlined by management * Inform all members of upcoming activities, promotions, and policy changes. * Maintain a clean and attractive front desk area * Complete all administrative and support duties assigned within and across all departments * Perform other duties as reasonably assigned.
    $20k-26k yearly est. 11d ago
  • Receptionist

    South University 4.2company rating

    Receptionist secretary job in Glen Allen, VA

    The successful candidate will be responsible for answering all switchboard phone calls, greeting and directing visitors in a friendly and customer focused manner and providing administrative support for the enrollment processes. Incumbent must assure that the South University philosophy is considered in carrying out all duties and responsibilities. This philosophy includes the provision of quality services to clients; development, growth, involvement, and recognition of employees; application of sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: Responsible for answering incoming calls. Route calls promptly and correctly to the proper staff person or voicemail, correctly and politely take messages when necessary. Greet visitors in a friendly, welcoming and professional manner. Ensure campus visitors sign in, receive parking authorization, name tags, and receive escort to the individual assisting them. Support the enrollment processes with tasks such as ordering and student transcripts, verifying transcripts are received and processed, and conducting student verifications Assist as necessary with planning and execution of special admission events. Maintain appointment calendar for admissions, financial aid and academic counseling; assist with confirming appointments and rescheduling as needed. Inventory and maintain marketing materials and promotional items Assist with data entry, scanning documents, e-mailing processing requests and follow up, and special projects as needed. Assist with the execution of direct mail and bulk mail projects. Perform any other duties as needed. REQUIREMENTS: Bachelor's degree preferred Experience with a multiple line busy switchboard. Strong customer service and organizational skills. Basic computer literacy and ability to type a minimum of 30 words per minute. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
    $22k-25k yearly est. 5d ago
  • Front Desk Agent (Fulltime evening shift)

    Richmond Marriott Short Pump

    Receptionist secretary job in Glen Allen, VA

    Job Description Your next destination is here. Build your career at Commonwealth Lodging. OUR COMPANY CULTURE We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute. OUR COMPANY CORE VALUES Team First, Own It, Relationship Oriented, Professionalism, Integrity. FRONT DESK AGENT - POSITION OVERVIEW As a Front Desk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position. This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success. EDUCATION & EXPERIENCE High School Diploma, GED, or equivalent work experience. Computer skills required; familiarity with Microsoft Office preferred. 1-2 years of experience as a Guest Service Agent preferred. Strong English communication skills, both written and verbal. Experience with hotel property management systems preferred. Cash-handling experience preferred. PHYSICAL REQUIREMENTS Ability to lift and transport at least 25 pounds. Ability to push/pull carts or equipment weighing up to 100 pounds. Ability to perform a range of physical movements throughout the work areas. Ability to stand and maintain well-paced mobility for up to 8 hours. Ability and willingness to work a varied schedule, including nights, weekends, and holidays. JOB RESPONSIBILITIES Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities. Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries. Answer telephone calls within 3 rings using proper etiquette and approved greetings. Verify guest information at check-in and check-out while maintaining strict confidentiality. Communicate relevant guest information to appropriate departments (e.g., special requests, amenities). Verify method of payment and accurately process all transactions. Work closely with Housekeeping to resolve room status discrepancies. BENEFITS Competitive pay based on experience Health, dental, and vision insurance Short-term and long-term disability Paid time off and holiday pay Employee referral bonuses 401(k) retirement plan Hotel and travel discounts Opportunities for training, development, and career advancement Supportive leadership and a team-focused environment
    $25k-31k yearly est. 17d ago
  • Front Desk Agent Overnight

    IHG Career

    Receptionist secretary job in Petersburg, VA

    Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift. DUTIES AND RESPONSIBILITIES: Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Complete and transmit daily accounting reports and prepare them for review by hotel management Issue, control and release guest safe-deposit boxes. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Promote team work and quality service through daily communications and coordination with other departments. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Qualifications and Requirements: High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often. Basic math skills are used frequently. Problem solving, reasoning, motivating and training abilities are often used. Required to work the overnight shift May be required to work other shifts, weekends, and/or holidays. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $17.8 hourly Auto-Apply 27d ago
  • Bilingual Front Desk (Richmond)

    Dental Dreams 3.8company rating

    Receptionist secretary job in Richmond, VA

    Job DescriptionThe Role: Family Dental LLC in Richmond, VA is now hiring Bilingual Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Family Dental LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Required Customer Service experience Dentrix and/or Eaglesoft (preferred) KOS Services Inc. / Family Dental LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 29d ago
  • Receptionist and Front Desk Kennel support

    Pet Resort at Greenspring

    Receptionist secretary job in Williamsburg, VA

    Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Front desk support is highly interactive with dogs and cats, including helping customers drop off and pick up. Light housekeeping is also expected (maintain the lobby, help with laundry, etc.). Support with doggy daycare as needed. Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift If you love working with animals and are customer oriented- this job is for you! Requirements Responsible, friendly and outgoing Able to multi-task and be highly organized Prioritize customer needs Able to use computer software and payment system Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning Work with many different types of dogs and cats Able to work weekends and holidays
    $26k-33k yearly est. 56d ago
  • Front Desk Receptionist - Williamsburg, VA

    Rodgers and Rodgers Consulting

    Receptionist secretary job in Williamsburg, VA

    Job DescriptionBenefits: Paid sick time Competitive salary Wellness resources Paid time off Benefits/Perks Great Work Environment Competitive Compensation Job Summary We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families. Responsibilities: Greet and welcome veterans, visitors, and staff in a courteous and professional manner. Verify patient demographics and provide intake forms. Manage the appointment calendar and sign-in sheets efficiently. Assist veterans with completing necessary forms and paperwork as needed. Perform basic screening checks such as temperature or blood pressure checks Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed. Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing Maintain a clean and organized office space. Order office supplies and keep inventory of stock Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations. Answer phone calls and emails promptly and direct them to the appropriate person or department. Maintain office security by following safety procedures and controlling access via the reception desk Adhere to all HIPAA regulations and patient confidentiality guidelines. Qualifications/Requirements: High school diploma or higher. Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred. Proven experience as a receptionist or in a customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Excellent customer service skills Attention to detail This is a part-time position providing 16-28 hours a week.
    $26k-33k yearly est. 5d ago
  • Front Office Support

    Diamonds Direct 3.9company rating

    Receptionist secretary job in Glen Allen, VA

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? · Investment in your career development · Empowering you to take control of YOUR own career path within Diamonds Direct · Exposure to all other departments within our organization · A family-oriented culture unlike any other · Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? · Always keeping the customer first and providing top notch, luxurious experience · The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) · Well organized and a keen eye for detail · Ability to multi-task · Professional demeanor and appearance · A natural talent for customer service · Ability to maintain composure in a high pressure, fast-paced environment Requirements · Previous customer service/front desk experience o Experience in a luxury retail environment preferred · Excellent oral communication skills · Proficient computer skills · Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $29k-35k yearly est. Auto-Apply 39d ago
  • Deputy Clerk - Dockets

    DHRM

    Receptionist secretary job in Richmond, VA

    Title: Deputy Clerk - Dockets State Role Title: Deputy Clerk Hiring Range: $52,500.00 Pay Band: UG Recruitment Type: General Public - G Job Duties The Docketing Deputy Clerk is responsible for all aspects of calendaring and maintaining dockets for the Court for either three-judge panel dockets or en banc dockets. This also includes maintaining all necessary audio-visual equipment and applications used for conducting remote dockets of the Court. Essential Duties & Responsibilities - The duties of this position include: · Determines cases that are ready to be assigned to the Court's dockets through application of analytical methods and tools available for this purpose. · Prepares records, pleadings, and other documents to be sent to members of the Court; prepares supporting documents in assigning cases, such as memos, e-mails, and reports; prepares dockets for each panel/en banc session; prepares scheduling notices to be sent to counsel or parties participating in an argument before the Court; corresponds with judges and judicial staff regarding dockets and scheduling matters. · Submits dockets for posting on the Court's website; edits and prepares audio recordings and/or videos to be submitted for posting on the Court's website. · Maintains and develops direct contacts in the various localities used by the Court for in-person sessions; acts as a point of contact on behalf of the Court with counsel and the public regarding all docketing matters. · Maintains case management entries and updates involving all aspects of docketing and scheduling. · Performs other duties as assigned by the Clerk. Minimum Qualifications Applicants must be a college graduate. Experience working in a court or law office is highly desirable but not essential. Applicants must possess an excellent knowledge of Microsoft Word, Adobe, Microsoft Outlook and related computer programs. Previous experience with Microsoft Teams is preferred. Applicants must have experience dealing with a high volume of work under time constraints, as well as be able to multi-task. Applicant's work history should include working well with colleagues and the public. The best candidates will have a background of prompt and accurate completion of assignments, will be capable of prioritizing numerous tasks, are reliable, organized, detail-oriented, self-reliant, confident, and conscientious. Additional Considerations State application, resume, and cover letter are required. State application must be fully completed. Applicants must apply online. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: Te'Aria Bennett Phone: No Calls Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $52.5k yearly 60d+ ago
  • RECEPTIONIST

    American Family Fitness 2.9company rating

    Receptionist secretary job in Mechanicsville, VA

    Objectives: To properly greet, assist and service current and potential members as they enter the club. Reports to: Front Desk Manager Criteria: CPR/AED certified within 60 days 1 year customer service experience preferred As an AFF team member, responsibilities include, but are not limited to: * To get & keep members * Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and business philosophy, and continually provide optimal performance for the net member growth, retention and club profitability. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic and positive attitude at all times. Use the members name as often as possible. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific handbooks. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Arrive to work 5 minutes early. Wear department-specific uniform. * Actively participate in all department and club meetings. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with the team, partnering together as fitness professionals. * Read and sign the communication log As a Welcome Desk team member, responsibilities include, but are not limited to: * Smile and acknowledge all guests and members exiting the club * Understand and implement guest policy * Monitor member check-in by checking their membership card, taking pictures and properly checking in family members * Understand and administer the UPS system for the Membership Directors * Efficiently answer phone within three rings and direct all incoming calls appropriately * Properly take phone messages * Record all reservations * Sign members up and check members in for required classes * Establish proficiency with member management system * Complete opening, closing and cleaning checklists and follow procedures as outlined by management * Inform all members of upcoming activities, promotions, and policy changes. * Maintain a clean and attractive front desk area * Complete all administrative and support duties assigned within and across all departments * Perform other duties as reasonably assigned.
    $20k-26k yearly est. 11d ago
  • Deputy Clerk - Opinions Specialist

    DHRM

    Receptionist secretary job in Richmond, VA

    Title: Deputy Clerk - Opinions Specialist State Role Title: Salary Non-Specified Hiring Range: Commensurate with experience Pay Band: UG Recruitment Type: General Public - G Job Duties This position is responsible for the finalization and release of the Court's opinions and dispositional orders and the processing of all related filings. This position is also responsible for drafting mandates and orders responding to Supreme Court directives. Telework may be allowed at the discretion of the Senior Dispositions Deputy Clerk and Clerk of Court. Essential Duties & Responsibilities - The duties of this position include: reviews and finalizes opinions and dispositional orders for release electronically and/or in paper form to litigants and others; reviews, oversees, and provides feedback regarding the work of various deputy clerks; proofreads correspondence prepared by Administrative Deputy Clerk; prepares payment notices and orders for counsel; prepares or reviews mandates in all cases decided by opinion, assists in tracking mandates for certification, and reviews prepared correspondence related to mandates; reviews prepared correspondence related to bills of costs, reviews bills of cost and/or any objections, and prepares orders to accompany mandate and itemized statement of costs; prepares memos to panel for rulings on any motions or costs questions; prepares orders for cases in which the Supreme Court reverses or amends any order or opinion of this Court; prepares orders for payment of guardians ad litem; handles inquiries regarding any opinions and dispositional orders; communicates with judges regarding opinions and dispositional orders; and performs other duties as assigned by the Clerk. Minimum Qualifications Applicants must possess a four-year degree and 5 years of appellate court experience. Applicants that possess a JD or other advanced degree will be considered without the 5-year experience requirement. Experience proofreading and editing legal opinions is strongly preferred. Applicants must possess an excellent knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, Adobe, and related computer programs. Applicants must have experience dealing with a high volume of work under time constraints, as well as be able to multi-task and exercise exceptional discretion in the completion of assigned tasks. Applicant's work history should include working well with colleagues and the public. The best candidates will have a background of prompt and accurate completion of assignments, and will be capable of prioritizing numerous tasks, reliable, organized, detail-oriented, and conscientious. Additional Considerations State application, resume, and cover letter are required. State application must be fully completed. Applicants must apply online. Please no phone calls or emails regarding the application status. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: Daisy Duitsman Phone: No calls Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $26k-38k yearly est. 3d ago

Learn more about receptionist secretary jobs

How much does a receptionist secretary earn in Richmond, VA?

The average receptionist secretary in Richmond, VA earns between $21,000 and $34,000 annually. This compares to the national average receptionist secretary range of $24,000 to $35,000.

Average receptionist secretary salary in Richmond, VA

$27,000
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