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Become A Receptionist/Security Officer

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Working As A Receptionist/Security Officer

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Assisting and Caring for Others
  • Unpleasant/Angry People

  • Repetitive

  • $24,630

    Average Salary

Example Of What A Receptionist/Security Officer does

  • Maintain daily logs and data entry.
  • Answered phone calls and direct calls to appropriate parties and took messages.
  • Manage purchase orders for office supplies.
  • Submit incident reports using Power Suite.Monitor Front desk and assist employees and guest.
  • Monitor CCTV for security infractions.
  • Observe and report incidents or suspicious activity.
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Prepare reports, and logs for daily activities of client facility.
  • Required to have exceptional customer service skills.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Responded quickly to medical emergencies, bomb threats and fire alarms.
  • Answer multi line phone system and direct calls Make copies Monitor security cameras
  • Prepared daily reports of activities and irregularities using Word, Excel, Lotus Notes, other proprietary software.
  • Sled Card # R0192095) >Answer main plant line, and route to appropriate person with rapport request.
  • Control access to facility through the admittance process Welcome on-site visitors Perform security and administrative responsibilities Announces visitors to appropriate personnel

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How To Become A Receptionist/Security Officer

Most security guard jobs require a high school diploma. Gaming surveillance officers sometimes need experience with security and video surveillance. Most states require guards to be registered with the state, especially if they carry a firearm.

Education

Security guards generally need a high school diploma or equivalent, although some jobs may not have any education requirements. Gaming surveillance officers also need a high school diploma or equivalent and may need experience with video surveillance technology depending upon assignment.

Training

Although most employers provide instruction for newly hired guards, the amount of training they receive varies. Most guards, however, learn their job in a few weeks. During those few weeks, training from their employer typically covers emergency procedures, detention of suspected criminals, and proper communication.

Many states recommend that security guards receive approximately 8 hours of pre-assignment training, 8–16 hours of on-the-job training, and 8 hours of annual training. This may include training in protection, public relations, report writing, deterring crises, first aid, and other specialized training related to the guard’s assignment.

Training is more rigorous for armed guards because they require weapons training. Armed guards may be tested periodically in the use of firearms.

For gaming surveillance officers and investigators, some employers prefer candidates with previous work experience in casinos or individuals with a background in law enforcement. Experience with video technology can also be helpful in using surveillance systems and software.

Drug testing may be required as a condition of employment and randomly during employment.

Licenses, Certifications, and Registrations

Most states require that guards be registered with the state in which they work. Although registration requirements vary by state, basic qualifications for candidates are as follows:

  • Be at least 18 years old
  • Pass a background check
  • Complete training

Guards who carry weapons usually must be registered by the appropriate government authority. Armed guard positions have more stringent background checks and entry requirements than those of unarmed guards. Rigorous hiring and screening programs, including background, criminal record, and fingerprint checks, are required for armed guards in most states.

Some jobs may also require a driver's license.

Advancement

Some guards advance to supervisory or security manager positions. Those with experience or postsecondary education should have an advantage. Armed security guards have a greater potential for advancement and enjoy higher earnings.

Some guards with management skills open their own security guard business. Guards can also move to an organization that needs higher levels of security, which may result in more prestige or higher pay.

Important Qualities

Decisionmaking skills. Guards and officers must be able to quickly determine the best course of action when a dangerous situation arises. 

Patience. Security guards and officers may need to spend long periods standing and observing their environment without distractions.

Observation skills. Guards and officers must be alert and aware of their surroundings, and be able to quickly recognize anything out of the ordinary.

Physical strength. Guards must be strong enough to apprehend offenders and to handle emergency situations.

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Receptionist/Security Officer jobs

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Receptionist/Security Officer Demographics

Gender

  • Female

    79.2%
  • Male

    16.0%
  • Unknown

    4.8%

Ethnicity

  • White

    77.5%
  • Hispanic or Latino

    12.9%
  • Asian

    7.0%
  • Unknown

    1.9%
  • Black or African American

    0.8%
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Languages Spoken

  • Spanish

    75.0%
  • Tagalog

    12.5%
  • French

    12.5%

Receptionist/Security Officer

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Receptionist/Security Officer Education

Receptionist/Security Officer

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Top Skills for A Receptionist/Security Officer

VisitorBadgesTelephoneCallsCustomerServiceSuspiciousActivityCctvPhoneCallsAppropriatePersonDataEntryFrontDeskMedicalEmergenciesCleanReceptionAreaControlAccessAdmittanceProcessOn-SiteVisitorsSecurityCamerasPropertyDamageUnusualOccurrencesDailyActivitiesDailyReportsIncidentReports

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Top Receptionist/Security Officer Skills

  1. Visitor Badges
  2. Telephone Calls
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Required to have exceptional customer service skills.
  • Observe and report incidents or suspicious activity.
  • Monitor CCTV for security infractions.
  • Record important information into the computer database, as well as answering and directing incoming phone calls in a professional manner.
  • Take messages and pass to the appropriate persons.

Top Receptionist/Security Officer Employers

Receptionist/Security Officer Videos

Job Roles For Security Officer – Safeguarding,inspecting,Safety

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