Receptionist/security officer job description
Updated March 14, 2024
10 min read
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Example receptionist/security officer requirements on a job description
Receptionist/security officer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in receptionist/security officer job postings.
Sample receptionist/security officer requirements
- High school diploma or equivalent
- Valid security license or certification
- Experience in customer service
- Ability to handle multiple tasks simultaneously
- Proficient in Microsoft Office Suite
Sample required receptionist/security officer soft skills
- Excellent verbal and written communication skills
- Ability to remain calm in high-stress situations
- Strong attention to detail
- Ability to work independently and as part of a team
- Excellent problem-solving skills
Receptionist/security officer job description example 1
Allied Universal receptionist/security officer job description
Allied Universal , North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!
$15.50/ Hour
DailyPay Option FullTime Hours
Apply Today!!
As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
Responsibilities:
* Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
* Respond to incidents and critical situations in a calm, problem solving manner
* Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
Minimum Requirements:
* Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
* Possess a high school diploma or equivalent, or 5 years of verifiable experience
* As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
* As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
* A valid driver's license will be required for driving positions only
Perks and Benefits:
* Health insurance and 401k plans for full-time positions
* Flexible part time and full-time schedules that fit with your personal life goals
* Ongoing paid training programs and career growth opportunities
* Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
$15.50/ Hour
DailyPay Option FullTime Hours
Apply Today!!
As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
Responsibilities:
* Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
* Respond to incidents and critical situations in a calm, problem solving manner
* Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
Minimum Requirements:
* Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
* Possess a high school diploma or equivalent, or 5 years of verifiable experience
* As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
* As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
* A valid driver's license will be required for driving positions only
Perks and Benefits:
* Health insurance and 401k plans for full-time positions
* Flexible part time and full-time schedules that fit with your personal life goals
* Ongoing paid training programs and career growth opportunities
* Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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Receptionist/security officer job description example 2
Per Mar Security Services receptionist/security officer job description
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.
Job Skills / Requirements
Security Officers serve as a safeguard to the client's premises and a customer service representative, providing escort for vendors and visitors, conducting foot patrols, restricting access as required, and providing general security for the facility. This position is unarmed and not authorized to carry any weapons, ammunition or other protective gear and devices.
In this role, you will:
* Stand guard at security officer post, directing visitors, issuing access badges, and providing escorts as necessary.
* Log visitor data and other basic reports in the security computer system.
* Conduct foot patrols in accordance with post orders.
* Respond to alarms and emergencies as directed in post orders.
* Look for and report potential safety hazards.
* Wear and maintain appropriate personal protective equipment (PPE) as outlined for the position and follow all PPE policies and procedures.
* Follow all client site-specific duties, as required and outlined in post-orders.
* Work additional hours when necessary - fill open shifts, as needed.
* Adhere to the highest standards of ethical business conduct and compliance by acting lawfully, ethically, honestly and professionally in the performance of their jobs at all times as well as be in compliance with company policy and procedures as it relates to their job function.
* Assume responsibility for understanding and complying with Per Mar Security Services attendance expectations.
* Maintain a positive work atmosphere by interacting with the Per Mar Security Services internal/external customers (including, but not limited to: current customers, prospective customers, clients, vendors, co-workers, supervisors and management) in a mutually respectful manner regardless of race, colour, religion, gender, national origin, age, disability, veteran status, sexual orientation and all other protected classes.
What you'll need:
* High School Diploma or GED.
* State Security Officer License ( We will help you get)
* Valid driver's license and a good driving record.
* Previous experience as a security officer (preferred)
* Must possess the values important to Per Mar Security - Integrity, Communication, Excellent Service, and Accountability.
Education Requirements (Any) High School Diploma/GED Additional Information / Benefits
Why Per Mar Security:
* Competitive Compensation
* Employee Referral Bonus Program
* Great full-time and part-time shifts available!
* Medical, dental, and vision coverage!
* Life insurance
* 401K
* Free uniforms!
* We put you through all of the necessary training!
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance Screening Requirements: Drug Screen, Criminal Background Check
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.
Job Skills / Requirements
Security Officers serve as a safeguard to the client's premises and a customer service representative, providing escort for vendors and visitors, conducting foot patrols, restricting access as required, and providing general security for the facility. This position is unarmed and not authorized to carry any weapons, ammunition or other protective gear and devices.
In this role, you will:
* Stand guard at security officer post, directing visitors, issuing access badges, and providing escorts as necessary.
* Log visitor data and other basic reports in the security computer system.
* Conduct foot patrols in accordance with post orders.
* Respond to alarms and emergencies as directed in post orders.
* Look for and report potential safety hazards.
* Wear and maintain appropriate personal protective equipment (PPE) as outlined for the position and follow all PPE policies and procedures.
* Follow all client site-specific duties, as required and outlined in post-orders.
* Work additional hours when necessary - fill open shifts, as needed.
* Adhere to the highest standards of ethical business conduct and compliance by acting lawfully, ethically, honestly and professionally in the performance of their jobs at all times as well as be in compliance with company policy and procedures as it relates to their job function.
* Assume responsibility for understanding and complying with Per Mar Security Services attendance expectations.
* Maintain a positive work atmosphere by interacting with the Per Mar Security Services internal/external customers (including, but not limited to: current customers, prospective customers, clients, vendors, co-workers, supervisors and management) in a mutually respectful manner regardless of race, colour, religion, gender, national origin, age, disability, veteran status, sexual orientation and all other protected classes.
What you'll need:
* High School Diploma or GED.
* State Security Officer License ( We will help you get)
* Valid driver's license and a good driving record.
* Previous experience as a security officer (preferred)
* Must possess the values important to Per Mar Security - Integrity, Communication, Excellent Service, and Accountability.
Education Requirements (Any) High School Diploma/GED Additional Information / Benefits
Why Per Mar Security:
* Competitive Compensation
* Employee Referral Bonus Program
* Great full-time and part-time shifts available!
* Medical, dental, and vision coverage!
* Life insurance
* 401K
* Free uniforms!
* We put you through all of the necessary training!
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance Screening Requirements: Drug Screen, Criminal Background Check
Dealing with hard-to-fill positions? Let us help.
Receptionist/security officer job description example 3
Denali receptionist/security officer job description
**JOB SUMMARY**
Under limited supervision, the Receptionist is a licensed Security Officer who provides access control as a core function to ensure the safety and security of the reception area within the P&G plant administrative building. Excellent customer service is required for this position, with the responsibility to greet and check-in visitors and interact daily with the public, employees, and the client leadership team. This position performs a variety of administrative and clerical tasks for the client at the P&G plant to include security and protection of work site(s), personnel and assets.
The general responsibilities of the position include those listed below, but the company may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
**REQUIRED QUALIFICATIONS**
+ Minimum 18 years of age
+ High school diploma or equivalent
+ Military, law enforcement, or security experience preferred, but not required
+ Able to proficiently speak, read, understand and write English
+ Valid driver's license. Must have a reliable personal vehicle for transportation to/from the work site each day.
+ State of Louisiana Unarmed Security Officer License (or ability to obtain)
+ Must be able to pass the Company's pre-employment screening process, including drug screen, criminal background investigation, and post-offer physical/fitness for duty evaluation.
**SKILLS/APTITUDES**
+ Maturity of judgement and behavior
+ Ability to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
+ Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives.
+ Ability to provide clear directions and respond accordingly.
+ Must have basic phone and computer skills (email, texting, two-way radio, etc.)
+ Ability to work well under pressure.
+ Ability to work well alone and in a team.
**ESSENTIAL FUNCTIONS**
+ Understand and successfully execute post orders including enforcement of client and company policies, rules and regulations.
+ Guard property against damage, fire, theft, and illegal or unauthorized entry.
+ Make periodic rounds about (patrols by foot) of buildings and grounds, examining doors, windows, and gates to ensure that they are properly secured.
+ Perform searches of people, vehicles, buildings, and other assigned areas.
+ Display courteous, respectful and professional interactions with the public and customers.
+ Process visitors and produce access badges.
+ Monitor traffic and parking.
+ May operate and monitor CCTV equipment.
+ May be asked to perform rescue functions at accidents, emergencies and disasters.
+ Maintain composure and control in all situations.
+ Effectively and coherently communicate over radio channels while initiating and responding to radio communications.
+ Interview people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents. Report irregularities to management.
+ Write Daily Activity Reports and/or Incident Reports
+ May assist management and law enforcement officials in emergency situations, apprehending unauthorized persons found on the property, etc.
+ Maintain high standards for work areas and appearance.
+ Must comply with established dress code/uniform requirements.
+ Report all accidents and injuries in a timely manner.
+ Ability to work in a constant state of alertness in a safe manner
+ Maintain confidentiality and appropriate professionalism.
+ Participate in regular safety meetings, safety training and hazard assessments.
+ Perform all work in accordance with established safety and operational procedures.
+ Maintain regular and punctual attendance.
+ Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
+ Attend company/job required training programs (classroom and virtual) as designated.
+ May perform responsibilities of a Lead Security Officer or Sergeant as requested.
+ May perform other duties and responsibilities as assigned.
**CORE COMPETENCIES**
+ Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
+ Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
+ Safety and Security: Promotes a safe work environment for co-workers and customers
+ Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
+ Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
**JOB SPECIFIC COMPETENCIES**
+ Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks:
+ Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
+ Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
+ Conflict Resolution: Prevents, manages, and/or resolves conflict
+ Independence: Works with little or no supervision
+ Problem Solving: Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
**BENEFITS**
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are provided access to our employee assistance program.
**WORKING ENVIRONMENT**
The employee will be required to work in a confined workspace such as a security guard post or patrol vehicle for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. The majority of the work is performed in a plant setting with a wide variety of people in differing functions, personalities and abilities.
**PHYSICAL DEMANDS**
The employee's work requires routine walking, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical and functional capacity exam (also known as a fitness for duty test).
**REASONABLE ACCOMMODATION**
It is DUS's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
**EQUAL OPPORTUNITY EMPLOYER**
Denali Universal Services is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Under limited supervision, the Receptionist is a licensed Security Officer who provides access control as a core function to ensure the safety and security of the reception area within the P&G plant administrative building. Excellent customer service is required for this position, with the responsibility to greet and check-in visitors and interact daily with the public, employees, and the client leadership team. This position performs a variety of administrative and clerical tasks for the client at the P&G plant to include security and protection of work site(s), personnel and assets.
The general responsibilities of the position include those listed below, but the company may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
**REQUIRED QUALIFICATIONS**
+ Minimum 18 years of age
+ High school diploma or equivalent
+ Military, law enforcement, or security experience preferred, but not required
+ Able to proficiently speak, read, understand and write English
+ Valid driver's license. Must have a reliable personal vehicle for transportation to/from the work site each day.
+ State of Louisiana Unarmed Security Officer License (or ability to obtain)
+ Must be able to pass the Company's pre-employment screening process, including drug screen, criminal background investigation, and post-offer physical/fitness for duty evaluation.
**SKILLS/APTITUDES**
+ Maturity of judgement and behavior
+ Ability to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
+ Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives.
+ Ability to provide clear directions and respond accordingly.
+ Must have basic phone and computer skills (email, texting, two-way radio, etc.)
+ Ability to work well under pressure.
+ Ability to work well alone and in a team.
**ESSENTIAL FUNCTIONS**
+ Understand and successfully execute post orders including enforcement of client and company policies, rules and regulations.
+ Guard property against damage, fire, theft, and illegal or unauthorized entry.
+ Make periodic rounds about (patrols by foot) of buildings and grounds, examining doors, windows, and gates to ensure that they are properly secured.
+ Perform searches of people, vehicles, buildings, and other assigned areas.
+ Display courteous, respectful and professional interactions with the public and customers.
+ Process visitors and produce access badges.
+ Monitor traffic and parking.
+ May operate and monitor CCTV equipment.
+ May be asked to perform rescue functions at accidents, emergencies and disasters.
+ Maintain composure and control in all situations.
+ Effectively and coherently communicate over radio channels while initiating and responding to radio communications.
+ Interview people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents. Report irregularities to management.
+ Write Daily Activity Reports and/or Incident Reports
+ May assist management and law enforcement officials in emergency situations, apprehending unauthorized persons found on the property, etc.
+ Maintain high standards for work areas and appearance.
+ Must comply with established dress code/uniform requirements.
+ Report all accidents and injuries in a timely manner.
+ Ability to work in a constant state of alertness in a safe manner
+ Maintain confidentiality and appropriate professionalism.
+ Participate in regular safety meetings, safety training and hazard assessments.
+ Perform all work in accordance with established safety and operational procedures.
+ Maintain regular and punctual attendance.
+ Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
+ Attend company/job required training programs (classroom and virtual) as designated.
+ May perform responsibilities of a Lead Security Officer or Sergeant as requested.
+ May perform other duties and responsibilities as assigned.
**CORE COMPETENCIES**
+ Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
+ Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
+ Safety and Security: Promotes a safe work environment for co-workers and customers
+ Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
+ Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
**JOB SPECIFIC COMPETENCIES**
+ Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks:
+ Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
+ Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
+ Conflict Resolution: Prevents, manages, and/or resolves conflict
+ Independence: Works with little or no supervision
+ Problem Solving: Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
**BENEFITS**
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are provided access to our employee assistance program.
**WORKING ENVIRONMENT**
The employee will be required to work in a confined workspace such as a security guard post or patrol vehicle for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. The majority of the work is performed in a plant setting with a wide variety of people in differing functions, personalities and abilities.
**PHYSICAL DEMANDS**
The employee's work requires routine walking, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical and functional capacity exam (also known as a fitness for duty test).
**REASONABLE ACCOMMODATION**
It is DUS's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
**EQUAL OPPORTUNITY EMPLOYER**
Denali Universal Services is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Updated March 14, 2024