Receptionist Telephone Operator Education Requirements And Courses

Receptionist telephone operator education requirements

Updated January 8, 2025

2 min read

Usually, receptionist telephone operators don't need a college education. The most common degree for receptionist telephone operators is high school diploma with 32% graduates, with only 28% receptionist telephone operator graduates earning bachelor's degree. Receptionist telephone operators who decided to graduate from college often finish University of Phoenix or University of Florida. Some good skills to have in this position include scheduling appointments, patients and customer service.

What education do you need to become a receptionist telephone operator?

What degree do you need to be a receptionist telephone operator?

The most common degree for receptionist telephone operators is high school diploma, with 32% of receptionist telephone operators earning that degree. The second and third most common degree levels are bachelor's degree degree at 28% and bachelor's degree degree at 21%.

High School Diploma, 32%

Bachelor's, 28%

Associate, 21%

Diploma, 9%

Other Degrees, 10%

What should I major in to become a receptionist telephone operator?

You should major in business to become a receptionist telephone operator. 22% of receptionist telephone operators major in business. Other common majors for a receptionist telephone operator include health care administration and psychology.

Business, 22%

Health Care Administration, 9%

Psychology, 6%

Accounting, 5%

Other Majors, 58%

Best majors for receptionist telephone operators

Rank	Major	Percentages
1	Business	21.6%
2	Health Care Administration	8.6%
3	Psychology	5.8%
4	Accounting	5.5%
5	General Studies	5.2%

Show more common receptionist telephone operator majors

20 best online courses for receptionist telephone operators

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1. Operations and Patient Safety for Healthcare IT Staff

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...

2. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Professional Receptionist Course by London Reception Academy

4.6

(358)

Master the traits of a Professional Receptionist studying deportment, elocution, customer service and telephone skills...

4. Winning Communication Skills for Telephone, Conference Calls

4.3

(2,677)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

5. Telephone Confidence: Be Super Confident on the Telephone!

4.4

(2,925)

Learn how to be more confident on the telephone, learn telephone skills, gain leverage over phone conversations and more...

6. Speaking on the Telephone: Confidently Speak on the Phone

4.5

(399)

Tips and tricks to sound comfortable, confident and relaxed on any phone call...

7. IT service operations and Service Desk management

4.4

(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

8. MBA: Supply Chain and Operation management

4.5

(266)

Tactics, Tools, and Techniques required to become a Supply chain and operation manager...

9. Operations Management: Supply Chains, Products and Services

4.3

(833)

Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...

10. Hotel Front Desk

4.4

(342)

Hotel Front Office Management and Operations...

11. Getting Started with Call Center Training

4.4

(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

12. Supply Chain Operations Metrics and KPI's

4.6

(851)

Learn to Create Value, Effectively Measure, Analyze, Optimize Performance and Improve All Supply Chain Operations...

13. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

14. Operations and Supply Chain Management

4.7

(3,493)

Master Supply Chain Management in Manufacturing and Service Organizations...

15. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

16. Dealing With Angry Customers

4.3

(254)

Skills and Techniques for Handling Most Customer Situations...

17. Logistics and Supply Chains - Fundamentals,Design,Operations

4.5

(4,038)

Tactics, Tools, and Techniques for Moving Your End-to-End Global Supply Chain into the 21st Century...

18. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

19. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

20. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Average receptionist telephone operator salary by education level

According to our data, receptionist telephone operators with a Bachelor's degree earn the highest average salary, at $29,794 annually. Receptionist telephone operators with a Master's degree earn an average annual salary of $29,312.

Receptionist telephone operator education level	Receptionist telephone operator salary
Master's Degree	$29,312
High School Diploma or Less	$28,157
Bachelor's Degree	$29,794
Some College/ Associate Degree	$28,892