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Recieving associate skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical recieving associate skills. We ranked the top skills for recieving associates based on the percentage of resumes they appeared on. For example, 32.6% of recieving associate resumes contained customer service as a skill. Continue reading to find out what skills a recieving associate needs to be successful in the workplace.

15 recieving associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how recieving associates use customer service:

Respond to customer service and other external department inquiries regarding order requirements and/or fulfillment issues.
Provided excellent customer service and responded to customer requests for information and service.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how recieving associates use sales floor:

Selected inventory to be stocked on sales floor from company database; verified inventory overage/shortage reports.
Prepared merchandise for sales floor presentation

3. Store Merchandise

Here's how recieving associates use store merchandise:

Licensed powered industrial operator for store merchandise and pallets.
Organized and stocked store merchandise according to company policy.

4. Store Shelves

Store shelves are necessary for any store that needs products to be displayed. You can commonly find them in grocery stores.

Here's how recieving associates use store shelves:

Participated in an inventory of the warehouse, stock room and the store shelves in the overnight hours.
Stock new freight onto store shelves in proper placement within allotted time frames.

5. Electric Pallet Jack

Here's how recieving associates use electric pallet jack:

Operated electric pallet jacks and a variety of warehouse mechanical equipment.
Certified on forklift, stand up reach forklift, stand up electric pallet jack Skills Used Leadership, hard work, logistics

6. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how recieving associates use safety procedures:

Trained in basic safety procedures/policies.
Trained and practiced in warehouse safety procedures and compliance.

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7. Unload Freight

Here's how recieving associates use unload freight:

Unload freight, separate to be sent to other areas to be ready to be shipped out to JC Penny stores
Worked with a team to quickly and safely unload freight trucks on both Grocery and General goods sides.

8. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how recieving associates use stock shelves:

Process freight* Stock shelves* Organize and consolidate and organize overstock
Managed freezer and meat dept, inventory clerk for produce dept, loading/unloading trucks, stock shelves, hi-lo driver.

9. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how recieving associates use unload trucks:

Unload trucks*Process trucks/Customer orders*Maintain cleanliness*Assist with audits/inventory*Collaborated with LP
Unload trucks, Check in merchandise, Distribute received inventory to designated production areas, Generate reports documenting defective materials.

10. RF Scanner

Here's how recieving associates use rf scanner:

Checked defective parts entering receiving department using an RF scanner gun.
Use RF scanner to receive in product unloaded from trailers.

11. Customer Orders

Here's how recieving associates use customer orders:

Organized incoming customer orders to support proper ship dates.
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

12. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how recieving associates use stock room:

Wrap all furniture that's been purchased for delivery and place them in stock room for delivery company pick up.
Signed for materials delivered to store such as candy for candy department placing the stock in their stock room.

13. Stock Merchandise

Here's how recieving associates use stock merchandise:

Stock merchandise quickly and accurately.
Stock merchandise, keep track of overstock merchandise, assist other co-workers in other departments to assure all task were completed.

14. Inventory Control

Here's how recieving associates use inventory control:

Perform housekeeping and inventory control tasks, maintains a clean work environment including complying with all environmental health and safety requirements.
Inspected all manufactured products and incoming purchase orders for quality and inventory control.

15. Teamwork

Teamwork refers to the act of working with colleagues to complete a project. This is required in many careers regardless of the field. Teamwork may include simply lifting a piece of machinery with the help of several people or tackling a large project made easier with the help of multiple skill sets and perspectives.

Here's how recieving associates use teamwork:

Organized and cooperated in teamwork to meet deadlines.
Managed timed tasked while resupplying designated area Enhance teamwork by aiding other associates after finishing my own tasks.

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List of recieving associate skills to add to your resume

The most important skills for a recieving associate resume and required skills for a recieving associate to have include:

Customer Service
Sales Floor
Store Merchandise
Store Shelves
Electric Pallet Jack
Safety Procedures
Unload Freight
Stock Shelves
Unload Trucks
RF Scanner

Customer Orders
Stock Room
Stock Merchandise
Inventory Control
Teamwork
POS
Delivery Truck
Unload Trailers
Clean Environment
Process Merchandise

Inventory Management
Sort Merchandise
Stock Inventory
FedEx
Display Cases
Unload Merchandise
Store Floor
Store Inventory

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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