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Record filing clerk skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical record filing clerk skills. We ranked the top skills for record filing clerks based on the percentage of resumes they appeared on. For example, 42.5% of record filing clerk resumes contained patients as a skill. Continue reading to find out what skills a record filing clerk needs to be successful in the workplace.

15 record filing clerk skills for your resume and career

1. Patients

Here's how record filing clerks use patients:
  • Reorganized and filed patients' correspondence for Norton Hospital Downtown medical records department.
  • Checked patients identifying information on all documents.

2. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how record filing clerks use hippa:
  • Followed HIPPA and hospital emergency and confidentiality policies and procedures.
  • Maintained and secured records due to companies' established procedures and polices, while maintaining HIPPA.

3. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how record filing clerks use scheduling appointments:
  • Have experience with a clinic setting, scheduling appointments and making phone call reminders to follow up on appointments.
  • Operate telephone switchboard to answer or forward calls, providing information, taking messages, or scheduling appointments.

4. Medical Charts

Here's how record filing clerks use medical charts:
  • Filed and retrieved medical charts and all other documents both alphabetically and numerically
  • Assisted with pulling medical charts and old records from microfilm or microfiche for the various departments in the hospital.

5. Computer System

Here's how record filing clerks use computer system:
  • Scanned medical documents in computer system.
  • Utilize computer systems to track file locations and maintain a well organized work space in a fast pace records environment.

6. HIPAA

Here's how record filing clerks use hipaa:
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient info.
  • Maintained confidentiality and standards according to HIPAA regulations.

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7. Numerical Order

Numerical order is a method of sequentially arranging functions, series of items, or relating to numbers either in ascending or descending order.

Here's how record filing clerks use numerical order:
  • Analyzed subject matter and assigned proper classification/cross references to each document and filed in chronological and numerical order.
  • Filed records in alphabetical and numerical order and according to subject matter.

8. Front Desk

Here's how record filing clerks use front desk:
  • Relieved / filled in daily for the Front Desk; operated switchboard, sorted mail, greeted doctors.
  • Covered the front desk, answered phones and assisted with other office duties as needed.

9. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how record filing clerks use patient care:
  • Demonstrated an understanding of medical record completeness for the continuation of patient care.
  • Complete understanding of hospital organization, services of inpatient/outpatient care unit functions.

10. Patient Data

Here's how record filing clerks use patient data:
  • Perform clerical duties including filing all patient data, preparing file labels, maintaining filing statistics, and auditing filing sequence.
  • Utilized a specialized computer archiving program to input patient data for future access and use.

11. Lab Reports

Here's how record filing clerks use lab reports:
  • Audited member medical record information, as well as filing x-ray, lab reports and referral letters inside members chart.
  • File all medical reports, lab reports, x-ray reports into patient files both in-house and out-patient files.

12. Office Equipment

Here's how record filing clerks use office equipment:
  • Monitored and maintained the operating condition of the office equipment and troubleshoot issues with the assistance from the Help Desk.
  • Operate office equipment, such as voice mail, facsimile, E-mail and use word processing.

13. Emergency Room

Here's how record filing clerks use emergency room:
  • Assembled and updated patient information on Emergency Room Charts
  • Performed quality assurance reviews for inpatient, outpatient, and emergency room patient medical record before filings and entering billing codes.

14. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how record filing clerks use office machines:
  • General office support, copy work, inventory and supplies, upkeep and light maintenance of office machines and copiers.
  • Ordered and maintained inventory of office supplies, including office machines repair/maintenance.

15. Offsite Storage

Here's how record filing clerks use offsite storage:
  • Implemented consistent destruction schedule eliminating annual increases in offsite storage costs.
  • Process old records to be shipped out to the offsite storage location.
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List of record filing clerk skills to add to your resume

Record filing clerk skills

The most important skills for a record filing clerk resume and required skills for a record filing clerk to have include:

  • Patients
  • Hippa
  • Scheduling Appointments
  • Medical Charts
  • Computer System
  • HIPAA
  • Numerical Order
  • Front Desk
  • Patient Care
  • Patient Data
  • Lab Reports
  • Office Equipment
  • Emergency Room
  • Office Machines
  • Offsite Storage
  • Telephone Calls
  • Patient Appointments
  • Subpoenas
  • Test Results
  • Lab Results
  • Medical History
  • User Criteria
  • Medical Reports
  • Place Materials
  • Alphabetical Order
  • Off-Site Storage
  • Fax Machines
  • Retrieval Systems
  • Medical Billing
  • Retrieve Data
  • Inactive Storage
  • Track Materials
  • Unnecessary Materials
  • ICD-9
  • Electronic Format
  • Storage Receptacles
  • Patient Confidentiality
  • Patient Charts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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