Recording technician jobs near me

Supplier shall review the DCRM (Data Center Request Management) tool and acknowledge the work request by providing a date for completion within 24 hours. Supplier must complete the installation date within three (3) days of the request hitting the HSS queue. Installation priorities are to be coordinated with the onsite Verizon leader. New Installations will include the following tasks: ● Rack / cabinet installations ● Install power strips within cabinets ● Power up cabinets, label rack, update DCTracks ● Plug in IT equipment using best practices for loading a cabinet and power strips. ● Space provision IT devices in DCTracks ● Unboxing of hardware and disposal of packing material ● Rack and stack of IT devices ● Configure ILO / IDRAC on servers / network gear ● Install all patch cords as required. ● Install trunks and patch panels as required to support additional capacity ● Ping tests of all ILO connections. ● Attend planning meetings with customers, network, SAN teams ● Customer communications for DCRM details and closure ● Provide access for vendors and complete any required paperwork to telco Meet me rooms ● Perform all, IT audits, annual DCtrack and Tape audits ● Parts ordering(quote gathering) and submissions for purchase ordering ● Vendor access approval for break fix activity and facility repairs. ● Provide on call support as required ● Provide Emergency onsite coverage (may be extended time frame) ● Provide support to facilities teams during any power work being performed within the facility where pre and post IT power checks must be performed.

Greetings from TECEZE! We are pleased to share an exciting opportunity to join our high-performing Datacenter Field Operations team. At Teceze, we are committed to delivering world-class IT infrastructure solutions, and we take pride in developing skilled professionals who thrive in dynamic, cutting-edge environments. If you are looking to advance your career in datacenter operations and network infrastructure, this role offers the perfect platform to grow and excel. Job Title: Datacenter Field Operations Technician (15 Openings) Location: New Albany OH Onsite Role 3 months to 1 year contract (1 to 5 yrs) experience required Start date December 22nd Summary The Datacenter FieldOps team supports all production network cabling across global datacenter environments. This role provides an outstanding opportunity to work with the latest network technologies alongside talented engineers, solving complex challenges in mission-critical infrastructure. Key Responsibilities Loopback Testing & Circuit Audits Perform loopback testing on designated network circuits. Configure and operate test equipment to simulate traffic and validate circuit performance. Identify, isolate, and troubleshoot any faults. Conduct full circuit audits: physical inspections, signal quality checks, and device-to-circuit validation. Document test results, findings, discrepancies, and recommended remediations. Complete corrective actions for all issues identified. Skills & Experience (Preferred) 1-3 years of experience working with MMF & SMF fiber systems. Experience with OTDR and PMLS testing. Prior datacenter installation or cabling experience. Mechanical and fusion splicing capabilities. OSP or confined-space entry experience (splicing). Tool Proficiency Screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set. Cable stripper, punch tool, tone set, crimp tool. Krone / 3M / BIX tools, flashlight, gloves, and other standard trade tools. # Please send your resumes directly to: *******************************

Recording Specialist We are looking for a proactive, collaborative, and reliable Team Member to join our organization. This person will contribute to daily operations, support team goals, and help maintain a positive, high‑performance work environment. The ideal candidate is adaptable, communicates clearly, and takes ownership of their responsibilities. Key Responsibilities - Collaborate with team members to complete tasks and meet project deadlines - Support day‑to‑day operations and assist with workflow coordination - Communicate effectively with colleagues, leadership, and cross‑functional partners - Identify opportunities to improve processes and contribute ideas - Maintain accurate documentation, reports, or records as required - Review executed documents for accuracy and completeness, and submit them to the appropriate county recording offices - Uphold company standards, policies, and quality expectations - Participate in team meetings, training sessions, and performance discussions - Provide exceptional internal and/or external customer service - Step in to support teammates during high‑volume or urgent situations Required Skills & Qualifications - Strong teamwork and interpersonal skills - Excellent verbal and written communication - Ability to multitask and manage time effectively - Problem‑solving mindset with attention to detail - Adaptability in a fast‑paced or changing environment - Basic proficiency with common workplace software (e.g., Microsoft Office, collaboration tools) - Dependable, self‑motivated, and committed to team success Preferred Qualifications - Prior experience in a team‑based or customer‑facing role - Familiarity with your industry or operational environment - Ability to learn new systems, tools, or processes quickly Work Environment - Collaborative, supportive team culture - Opportunities for growth, training, and skill development - May involve a mix of independent work and group projects Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays , Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

Under the direction and with approval of the Customer, the Records Specialist includes responsibility for the following records management activities: provide customer support and assist the customer with processes and procedures related to the tracking of customers records. PAY: $21 per hour (paid biweekly) SCHEDULE: Monday - Friday HOURS: 7:30 AM - 4:00 PM (FULL TIME ) LOCATION: Redmond WA- ONSITE at one of the world's largest computing operating system software company RESPONSIBILITIES: Perform basic records center operations in accordance with established RIM procedures. Process incoming information according to RIM procedures to meet organizational compliance requirements. Perform assigned data entry to populate RIM software according to established procedures. Review metadata for accuracy and make changes as necessary for placing records into storage Maintain accurate records and respond in a timely manner to all retrievals, accessions and destruction requests for all customers records according to company record retention policy Perform document preparation tasks. Indexing, packaging and release of product. Sorting and/or preparing hard copy records for scanning and document preparation. Scan hardcopy files to electronic images, assure quality image and perform quality control functions. EDUCATION EXPERIENCE REQUIERMENTS: High School Diploma or equivalent. Familiarity with PC and other computer-related products. Two years of experience working in a data entry/imaging environment is an asset. Proficiency in reading, writing and communicating in English. Must be detail oriented, quality driven and possess strong problem solving ability. Ability to work at a sustained pace to meet production rates while producing quality work. Ability to handle multiple projects simultaneously. Aptitude for change and long durations of project assignments. Ability to handle lifting, moving, pushing and pulling carts or boxes. Capability to work independently with minimal supervision. Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.

Monmouth University is seeking applications for a Records Clerk and Clery Compliance Officer in the Monmouth University Police Department. The Records Clerk and Clery Compliance Officer performs a variety of administrative and clerical duties related to the maintenance, processing, and security of police records and reports for the University Police Department. This civilian position plays a key role in supporting law enforcement operations by ensuring the accurate entry, organization, retrieval, and dissemination of sensitive information in compliance with university policy, state and federal laws, and criminal justice standards. The Records Clerk and Clery Compliance Officer provides exceptional customer service to members of the campus community, law enforcement agencies, and the public, while maintaining strict confidentiality and professionalism. This is an in-person, on-campus, non-remote position. Application Materials Required: Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded. Resume or Curriculum Vitae Cover Letter Professional References Responsibilities and Duties Receive, review, and process police reports, citations, arrest records, incident logs, and related documentation. Collect data from patrol, traffic and detective bureau and dispatch. Maintain accurate and up-to-date electronic and physical records using records management systems and applicable databases. Ensure compliance with records retention schedules, confidentiality laws (such as FERPA, CJIS, and state public records acts), and departmental policies. Respond to requests for police reports, background checks, and public records in accordance with established procedures. Create and maintain procedure manuals for records. Maintain schedule to retain and/or destroy records. Assist law enforcement personnel, university departments, and the public with records inquiries while protecting restricted or confidential information. Prepare statistical and administrative reports related to crime data, arrests, or other police activities as required. Coordinate the release, expungement, sealing, or destruction of records following legal and departmental guidelines. Verify data accuracy, correct discrepancies, and ensure timely filing of all documents. Support audits and inspections by internal or external agencies. Creates and maintains an accurate filing system of electronic and paper based police records, reports, logs, case files, and other departmental documentation and materials in accordance with all applicable guidelines, standards and requirements. Assists with the Telestaff law enforcement scheduling system. Serve as the Body Worn Camera and Mobile Video Recorder Administrator and oversee the management of both programs. Issuing, using and maintaining Body Worn Camera's, ensuring that cameras are properly assigned, used and maintained according to department policies. Training and Oversight - provide training to officers on proper use and maintenance of BWCs as well as reviewing & evaluating program effectiveness. Data Management - reviewing, downloading and purging captured data and identifying any significant issues with camera maintenance. Policy & Procedure Review - regularly reviewing and updating policies related to BWCs to ensure compliance with legal standards and department guidelines. Review and redact data and ensure release is in accordance with federal, state and local statutes and established policies and procedures. Custodian of Records and disseminator of information in accordance with Attorney General Guidelines and Monmouth University polices and administrative regulations. Serve as Clery Records Custodian and Campus Safety Survey Administrator, overseeing reporting, recordkeeping, and awareness campaigns. Assist the Assistant Dean of Students with the development and publication of the annual Guide to a Safe Campus in compliance with federal mandates. Qualifications High school diploma or GED. Three (3) + years of clerical, records management, or administrative experience. Working knowledge of office procedures, records management principles, and data entry practices. Intermediate knowledge of computer software including Microsoft Office Suite and records management systems. Ability to learn and apply federal and state laws governing police records and information security. Excellent attention to detail, organizational skills, and ability to manage confidential materials. Strong communication and customer service skills; ability to interact effectively with diverse populations. Preferred Qualifications Associate degree in criminal justice, business administration, or a related field. Experience using law enforcement databases or similar systems. Experience in a law enforcement or public safety setting. Knowledge of Clery Act reporting requirements and campus safety regulations. Certification or training in records management, public records, or CJIS compliance. Questions regarding this search should be directed to: Barbara Santos at ******************** or ************ Note to Applicants: Please keep in mind that a job posted as “Open until filled” may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position. Working at Monmouth University perks - MU offers: 403(b) Retirement Plan (8% employer contribution) Generous Paid Time Off Medical, Dental & Vision Insurance Benefits Tuition Remission for employee upon hire Tuition Remission for spouse or civil-union partner and IRS dependent after one-year of full-time continuous employment Employer paid Short & Long-Term Disability Employer sponsored Life Insurance Employee Assistance Program (EAP), FSA, Telehealth and more To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University Department: Police Department Work Schedule: Monday through Friday Total Weeks Per Year 52 Hours Per Week: 36.25 Expected Salary: $34.48 - $37.13 per hour Union: N/A Job Posting Close Date: Open until filled

The Office of the Secretary of the Commonwealth of Massachusetts is seeking candidates for a Public Records Specialist with the Public Records Division. The Public Records Division (Division) administers the updated Massachusetts Public Records Law. Under the Supervisor of Records (Supervisor), the Division processes and issues determinations on appeals from requestors denied access to government records; responds to questions involving the interpretation of public records related laws; and provides trainings on the Public Records Law throughout Massachusetts. The Public Records Specialist will work in fast-paced, deadline driven environment and will be responsible for providing support to the Supervisor, Staff Attorneys and Division in administering the Massachusetts Public Records Law. REPRESENTATIVE TASKS: * Assist in opening administrative appeals pertaining to the Public Records Law; * Manage a case load of appeals and draft determinations concerning compliance with the Public Records Law; * Coordinate with the Supervisor, attorneys, and other legal staff to facilitate closing appeals; * Mail acknowledgment letters, determinations, and other material on a regular basis; * Perform administrative duties including answering phone calls, responding to emails, and coordinating Public Records Law trainings throughout the Commonwealth. About us The Secretary of the Commonwealth's office comprises 23 departments across 19 locations around Massachusetts. As the third-ranking constitutional officer in Massachusetts, the Secretary of the Commonwealth serves as the chief election officer, chief information officer, and chief securities regulator in Massachusetts. Additionally, the office is charged with registering business entities and lobbyists, distributing grants for historic preservation, safeguarding the state's public records and artifacts, and much more. Whatever your background or area of interest, there is a place for you at the Secretary of the Commonwealth's office. Statement of Diversity and Anti-Discrimination The Office of the Secretary of the Commonwealth is an Equal Opportunity Employer. As a representative of the Commonwealth and its residents, the Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions. It is the policy of The Office of the Secretary of the Commonwealth to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Disability Accommodation Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact ADA Coordinator Rebecca Murray at ************ or accommodations@sec.state.ma.us Covid-19 Vaccination Requirement for Employment As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. Remote work This position is not eligible for remote work. Total Compensation As an employee of the Commonwealth of Massachusetts, you are offered a great career opportunity to influence a wide spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that you should consider towards your overall compensation, including: * 75% state paid medical insurance premium * Reasonable Dental and Vision Plans * Flexible Spending Account and Dependent Care Assistance programs * Low cost basic and optional life insurance * Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan * 12 paid holidays per year and Sick, Vacation, and Personal Time * Tuition benefits for employee at state colleges and universities * Short-Term Disability and Extended Illness program participation options * Incentive-based Wellness Programs * Professional Development and Continuing Education opportunities * Qualified Employer for Public Service Student Loan Forgiveness Program * Starting salary $42,500 How to Apply: To apply please send: 1) a copy of your resume 2) a cover letter 3) three references to *********************** DO NOT APPLY VIA MASS.GOV KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Ability to organize information; * Strong communication skills; * Proficiency in balancing multiple assignments; * Effective time management; * Ability to write succinctly.

Public Records Specialist - (2500087O) Description ABOUT THIS POSITION:The Office of the Secretary of the Commonwealth of Massachusetts is seeking candidates for a Public Records Specialist with the Public Records Division. The Public Records Division (Division) administers the updated Massachusetts Public Records Law. Under the Supervisor of Records (Supervisor), the Division processes and issues determinations on appeals from requestors denied access to government records; responds to questions involving the interpretation of public records related laws; and provides trainings on the Public Records Law throughout Massachusetts. The Public Records Specialist will work in fast-paced, deadline driven environment and will be responsible for providing support to the Supervisor, Staff Attorneys and Division in administering the Massachusetts Public Records Law. REPRESENTATIVE TASKS:· Assist in opening administrative appeals pertaining to the Public Records Law;· Manage a case load of appeals and draft determinations concerning compliance with the Public Records Law;· Coordinate with the Supervisor, attorneys, and other legal staff to facilitate closing appeals; · Mail acknowledgment letters, determinations, and other material on a regular basis;· Perform administrative duties including answering phone calls, responding to emails, and coordinating Public Records Law trainings throughout the Commonwealth. About us The Secretary of the Commonwealth's office comprises 23 departments across 19 locations around Massachusetts.As the third-ranking constitutional officer in Massachusetts, the Secretary of the Commonwealth serves as the chief election officer, chief information officer, and chief securities regulator in Massachusetts. Additionally, the office is charged with registering business entities and lobbyists, distributing grants for historic preservation, safeguarding the state's public records and artifacts, and much more.Whatever your background or area of interest, there is a place for you at the Secretary of the Commonwealth's office. Statement of Diversity and Anti-Discrimination The Office of the Secretary of the Commonwealth is an Equal Opportunity Employer. As a representative of the Commonwealth and its residents, the Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions. It is the policy of The Office of the Secretary of the Commonwealth to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Disability AccommodationQualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact ADA Coordinator Rebecca Murray at ************ or accommodations@sec.state.ma.us Covid-19 Vaccination Requirement for EmploymentAs a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. Remote work This position is not eligible for remote work.Total CompensationAs an employee of the Commonwealth of Massachusetts, you are offered a great career opportunity to influence a wide spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that you should consider towards your overall compensation, including:75% state paid medical insurance premium Reasonable Dental and Vision PlansFlexible Spending Account and Dependent Care Assistance programs Low cost basic and optional life insurance Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan12 paid holidays per year and Sick, Vacation, and Personal TimeTuition benefits for employee at state colleges and universities Short-Term Disability and Extended Illness program participation options Incentive-based Wellness ProgramsProfessional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness ProgramStarting salary $42,500 How to Apply:To apply please send: 1) a copy of your resume 2) a cover letter 3) three references to *********************** DO NOT APPLY VIA MASS.GOV Qualifications KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:· Ability to organize information;· Strong communication skills;· Proficiency in balancing multiple assignments;· Effective time management;· Ability to write succinctly. Official Title: SpecialistPrimary Location: United States-Massachusetts-Boston-1 Ashburton PlaceJob: UnclassifiedAgency: Secretary of StateSchedule: Full-time Shift: DayJob Posting: Dec 9, 2025, 9:12:43 PMNumber of Openings: 1Salary: 42,500.00 - 42,500.00 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Rebecca Murray - **********GuidesApply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Tell us about a friend who might be interested in this job. All privacy rights will be protected. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Ability to organize information; · Strong communication skills; · Proficiency in balancing multiple assignments; · Effective time management; · Ability to write succinctly. ABOUT THIS POSITION: The Office of the Secretary of the Commonwealth of Massachusetts is seeking candidates for a Public Records Specialist with the Public Records Division. The Public Records Division (Division) administers the updated Massachusetts Public Records Law. Under the Supervisor of Records (Supervisor), the Division processes and issues determinations on appeals from requestors denied access to government records; responds to questions involving the interpretation of public records related laws; and provides trainings on the Public Records Law throughout Massachusetts. The Public Records Specialist will work in fast-paced, deadline driven environment and will be responsible for providing support to the Supervisor, Staff Attorneys and Division in administering the Massachusetts Public Records Law. REPRESENTATIVE TASKS: · Assist in opening administrative appeals pertaining to the Public Records Law; · Manage a case load of appeals and draft determinations concerning compliance with the Public Records Law; · Coordinate with the Supervisor, attorneys, and other legal staff to facilitate closing appeals; · Mail acknowledgment letters, determinations, and other material on a regular basis; · Perform administrative duties including answering phone calls, responding to emails, and coordinating Public Records Law trainings throughout the Commonwealth. About us The Secretary of the Commonwealth's office comprises 23 departments across 19 locations around Massachusetts. As the third-ranking constitutional officer in Massachusetts, the Secretary of the Commonwealth serves as the chief election officer, chief information officer, and chief securities regulator in Massachusetts. Additionally, the office is charged with registering business entities and lobbyists, distributing grants for historic preservation, safeguarding the state's public records and artifacts, and much more. Whatever your background or area of interest, there is a place for you at the Secretary of the Commonwealth's office. Statement of Diversity and Anti-Discrimination The Office of the Secretary of the Commonwealth is an Equal Opportunity Employer. As a representative of the Commonwealth and its residents, the Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions. It is the policy of The Office of the Secretary of the Commonwealth to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Disability Accommodation Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact ADA Coordinator Rebecca Murray at ************ or accommodations@sec.state.ma.us Covid-19 Vaccination Requirement for Employment As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. Remote work This position is not eligible for remote work. Total Compensation As an employee of the Commonwealth of Massachusetts, you are offered a great career opportunity to influence a wide spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that you should consider towards your overall compensation, including: 75% state paid medical insurance premium Reasonable Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low cost basic and optional life insurance Retirement Savings\: State Employees' Pension and a Deferred Compensation 457(b) plan 12 paid holidays per year and Sick, Vacation, and Personal Time Tuition benefits for employee at state colleges and universities Short-Term Disability and Extended Illness program participation options Incentive-based Wellness Programs Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program Starting salary $42,500 How to Apply: To apply please send\: 1) a copy of your resume 2) a cover letter 3) three references to *********************** DO NOT APPLY VIA MASS.GOV

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a Legal Records Specialist who thrives in a fast-paced, detail-oriented environment and is eager to make a meaningful contribution to justice initiatives. In this position, you will be responsible for supporting paralegals by managing medical records, billing, and essential legal documentation. Your work will ensure that every case is handled with precision and care, directly impacting client outcomes and team efficiency. Success in this role comes from a disciplined approach, strong communication skills, and a willingness to collaborate across teams. Candidates who are comfortable making outbound calls, enjoy structured workflows, and value confidentiality will excel and grow in this dynamic setting. Salary Range: From 1,150 to 1,220 USD Responsibilities include, but are not limited to: Manage outgoing requests and follow-ups Maintain confidentiality and work in a secure, private workspace Create and maintain medical expense summaries and billing logs in Excel Work within a case management system and use document/email templates Track and organize records and bills once received Request and process medical records and medical bills through external portals Support paralegals by ensuring documentation is accurate, complete, and properly processed Provide light administrative legal support as needed Make outbound client calls (approximately 5-10 per day) for monthly 28-day client check-ins Adhere to established systems and workflows Requirements: • 1-2 years of experience working as a legal assistant or in a law firm • Strong attention to detail required • Self-driven and disciplined • Team-oriented mindset • Adaptability and flexibility • Comfort with structured workflows and established processes • Good numerical skills; proficiency in Excel • Strong English communication skills (verbal and written) • Experience working successfully in a remote environment • Ability to handle confidential information • Comfortable making outbound client calls • Willingness to support different teams as needed • Location and timezone: Remote, Central Standard Time (CST) • Working Hours: Monday to Friday • Expected call volume: Moderate (approximately 6-15 calls per day) • Software and Tools Required: - CRM: Clio - VOIP: ESI - Internal Communication: WhatsApp, Zoom - Email/Calendar: Microsoft Suite & Outlook Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Crescendo Health is a venture-backed startup from a seasoned team. We work with sponsors of clinical trials to accelerate medical innovation and fight disease. The time has come to build a new generation of clinical research that makes use of real world health data, so that new treatments can be developed quickly and safely for those in need. and trial evidence reflects the diversity of our population Our experienced team includes deep startup, healthcare, and clinical trials experience. Our CEO previously co-founded Datavant, a company that helps connect de-identified health data (merged with Ciox Health for >$7 billion in 2021). Our chief medical officer was previously Dean of Research at Stanford and Chief of General Medicine at Stanford; our Chief Medical Informatics Officer led informatics at the VA. We have experience from places like BlackSky, Zillow, Quartet Health, Included Health, Opower, Castlight, Canvas Medical, and more. We recently raised substantial funding from top-tier investors and are expanding our team. The Role We are looking for an organized, motivated, and creative problem-solver who thrives in a rapidly shifting environment to join our small but mighty patient operations team here at Crescendo. As part of the patient operations team you will support patients in assembling their own personal health record, telling a story of their unique health journey to support advancements in medical research. This is a full-time (40 hours a week), fully remote, hourly position. Available shifts start at 8AM or 9AM local time depending on timezone. What you will do: Generate, submit, and follow-up on requests to healthcare organizations to obtain patient health information Work within a ticketing system (and other tools) ensuring thorough documentation of actions taken as well as other important information regarding the collection of patient health information Maintain a thorough understanding of Crescendo Health's mission and products in order to appropriately answer any questions or address concerns presented by healthcare organizations Ensure that sensitive documents and patient information are treated securely and in compliance with healthcare information and privacy regulations Partner with patient operations team members to share insights and learnings that will help to refine best practices and improve processes We're looking for someone who: Has a passion for healthcare operations and is motivated by the opportunity to improve patient outcomes and increase the pace of medical innovation Is persuasive and thoughtfully persistent when engaging with healthcare organizations to ensure fulfillment of requests for patient health information Is a creative problem-solver who can overcome hurdles that may be encountered as part of the process to obtain patient health information Ensures adequate and timely follow-up on tickets and tasks that are assigned to them Displays exceptional organization and prioritization skills, as well as time management Ability to work independently and as a team Bonus points for: Experience in a multi-channel contact center Experience providing customer service or concierge services in healthcare Experience with medical records collection Medical and pharmacy claims knowledge

Recording Specialist We are looking for a proactive, collaborative, and reliable Team Member to join our organization. This person will contribute to daily operations, support team goals, and help maintain a positive, high‑performance work environment. The ideal candidate is adaptable, communicates clearly, and takes ownership of their responsibilities. Key Responsibilities - Collaborate with team members to complete tasks and meet project deadlines - Support day‑to‑day operations and assist with workflow coordination - Communicate effectively with colleagues, leadership, and cross‑functional partners - Identify opportunities to improve processes and contribute ideas - Maintain accurate documentation, reports, or records as required - Review executed documents for accuracy and completeness, and submit them to the appropriate county recording offices - Uphold company standards, policies, and quality expectations - Participate in team meetings, training sessions, and performance discussions - Provide exceptional internal and/or external customer service - Step in to support teammates during high‑volume or urgent situations Required Skills & Qualifications - Strong teamwork and interpersonal skills - Excellent verbal and written communication - Ability to multitask and manage time effectively - Problem‑solving mindset with attention to detail - Adaptability in a fast‑paced or changing environment - Basic proficiency with common workplace software (e.g., Microsoft Office, collaboration tools) - Dependable, self‑motivated, and committed to team success Preferred Qualifications - Prior experience in a team‑based or customer‑facing role - Familiarity with your industry or operational environment - Ability to learn new systems, tools, or processes quickly Work Environment - Collaborative, supportive team culture - Opportunities for growth, training, and skill development - May involve a mix of independent work and group projects Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays , Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health * We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. * We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. * We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities TMF Records Specialist- Veeva Vault TMF a plus! Location: Remote, US (East Coast preferred) Schedule: Remote, Sponsor-Dedicated Role Where collaboration meets compliance. We're seeking an experienced TMF Records Specialist (TRS) to join our sponsor-dedicated team. In this role, you'll bring your TMF expertise and operational leadership to a dynamic clinical research environment where face-to-face collaboration and partnership are core to success. The TRS serves as a key member of the Core Trial Team, providing operational expertise and leading the implementation of the TMF strategy to ensure inspection readiness, regulatory compliance, and trial integrity across global clinical programs. What You'll Do * TMF oversight for assigned global trials, ensuring completeness, timeliness, and quality throughout the study lifecycle. * Collaborate closely with Clinical Trial Leaders (CTLs), Managers (CTMs), and vendors to create and maintain trial-specific lists of expected records and ensure all essential documentation is inspection-ready. * Support audits and inspections, partnering with Quality and CAPA Leads to develop and follow up on actions from findings. * Oversee outsourced TMF activities, ensuring alignment with sponsor standards, timelines, and global regulatory requirements. * Drive TMF excellence by monitoring and communicating TMF metrics and health KPIs during Trial Oversight Meetings (TOMs). * Act as the local Subject Matter Expert in TMF processes and systems (e.g., Veeva Vault TMF) * Support the close-out and archival process, ensuring all records meet ICH-GCP, Good Documentation Practice, and sponsor SOP standards. * Collaborate with cross-functional teams across Biometrics, Data Management, and Quality to maintain TMF integrity from start-up through archive. What You Bring * Post-secondary education in Business Administration, Life Sciences, or a related discipline. * 2-5 years of experience in documentation or records management within clinical research, with in-depth knowledge of the Trial Master File (TMF) lifecycle. * Expertise in Veeva Vault TMF (preferred) or equivalent eTMF platforms. * Strong knowledge of ICH-GCP, Good Documentation Practice, and regulatory requirements related to TMF and ISF management. * Experience working in a global or cross-functional environment supporting clinical trials. * Excellent organizational, communication, and collaboration skills with the ability to influence and support multiple stakeholders. * Fluent in English (written and verbal). Why You'll Love It Here * A sponsor-dedicated, hybrid role that combines strategic impact with hands-on TMF management. * A collaborative team culture * Exposure to global trials and cross-functional operations, working alongside experienced leaders who prioritize mentorship and professional growth. * An opportunity to set the standard for TMF excellence in a forward-thinking clinical research environment. Ready to lead with precision, collaboration, and purpose? Join as a TMF Records Specialist and help ensure every trial tells its full story-with accuracy, integrity, and compliance. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $67,700.00 - $115,100.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. *************************** Additional Information Tasks, duties, and responsibilities as listed in this are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: As part of Upstart's Home Lending Operations, the Post Closing team ensures a seamless and compliant experience for our home equity line of credit borrowers after closing. We focus on executing high-quality, time-sensitive operational processes that directly impact the accuracy and integrity of loan documentation and servicing workflows. As a Mortgage Recording Specialist, you'll be part of a collaborative team that works closely with internal stakeholders and external partners to uphold loan servicing standards and drive operational excellence. As the Mortgage Recording Specialist at Upstart, you will manage the accurate and timely recording of HELOC loan documents, a critical step in ensuring compliant and efficient loan servicing. This role prepares, reviews, and submits RON and mail-in packages for county recording, verifies post-recording data, and updates internal systems with precision. By maintaining high standards of documentation quality and proactively resolving issues, the Mortgage Recording Specialist helps safeguard the integrity of our servicing operations. How you'll make an impact Ensure complete and accurate review of signed HELOC documentation packages prior to recording. Confirm all elements of mail-in packages (mortgage/deed, physical check, return materials, FedEx labels) are properly assembled and addressed. Prepare electronic and mail-in recording documents for submission, validating county-specific requirements, riders, and appropriate payment methods Monitor Simplifile to ensure recording statuses transition to final confirmed state by county. Validate post-recording documentation, including recording stamps, dates, book/page/instrument numbers, and update internal systems accordingly. Upload recorded instruments to Vesta and ensure all notes and metadata are accurately reflected across systems Serve as a point of quality control to guarantee documentation compliance and operational accuracy during the post-closing process Remediate and cure any rejected recording documents from counties as needed. Minimum Qualifications Experience in home lending loan processing or mortgage servicing Understanding of end-to-end HELOC loan origination processes Excellent analytical, organizational, and communication skills High attention to detail and comfort working with data in operational environments High School Diploma or GED Ability to work standard hours (9 AM - 5:30 PM EST) Proficiency with loan origination systems and general productivity software. Reside within 60 miles of Columbus, OH, and be able to work from the office at least two days per week. Preferred Qualifications Previous post closing / recording or servicing mortgage experience. Ability to work effectively with limited direct guidance on routine activities Strong organizational and time management skills with the ability to prioritize tasks effectively Comfortable operating in a fast-paced, ambiguity-prone environment Demonstrated ability to take ownership of issues and drive resolution with patience and efficiency Position location This role is available in the following locations: Columbus, Ohio Time zone requirements The team operates on the East coast time zones. In-Office requirements. You will be required to work from the Columbus, Ohio office 2 days per week (must be within a 60 mile radius). Depending on business needs, agents may be asked to work from the office more often. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Hourly Rate Range$25.48-$25.48 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

Job Summary Lead Medical Records Technician - Outpatient (Remote) Client: CTVHCS - Temple, TX Compensation: $25.00/hr plus $5.09 for Health and Wellness Leads outpatient/professional coding operations, driving accuracy and timeliness. Provides QA review, workflow coordination, coder coaching/training, and supports audit response and denial prevention. Primary Responsibilities Key Responsibilities Serve as lead resource for outpatient/professional coders on CPT/HCPCS, modifiers, E/M, ICD-10-CM. Review coding work, correct errors, and improve consistency and compliance. Develop/maintain reports; analyze trends and recommend corrective actions. Support training/orientation and ongoing education initiatives. Help resolve audit findings and coding-related denials; coordinate with billing/claims teams. Assist supervisor with workload management and performance input. Minimum Qualifications Required Qualifications Must meet/exceed Outpatient Coder requirements. Active certification (RHIT/RHIA/CCS/CCS-P/CPC) + 3+ years continuous experience. Strong proficiency: ICD-10-CM, CPT, HCPCS, E/M and professional-fee coding. Proven leadership/QA and training capability. About Aptive Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies. Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management. EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities TMF Records Specialist- Veeva Vault TMF a plus! Location: Remote, US (East Coast preferred) Schedule: Remote, Sponsor-Dedicated Role Where collaboration meets compliance. We're seeking an experienced TMF Records Specialist (TRS) to join our sponsor-dedicated team. In this role, you'll bring your TMF expertise and operational leadership to a dynamic clinical research environment where face-to-face collaboration and partnership are core to success. The TRS serves as a key member of the Core Trial Team, providing operational expertise and leading the implementation of the TMF strategy to ensure inspection readiness, regulatory compliance, and trial integrity across global clinical programs. What You'll Do TMF oversight for assigned global trials, ensuring completeness, timeliness, and quality throughout the study lifecycle. Collaborate closely with Clinical Trial Leaders (CTLs), Managers (CTMs), and vendors to create and maintain trial-specific lists of expected records and ensure all essential documentation is inspection-ready. Support audits and inspections, partnering with Quality and CAPA Leads to develop and follow up on actions from findings. Oversee outsourced TMF activities, ensuring alignment with sponsor standards, timelines, and global regulatory requirements. Drive TMF excellence by monitoring and communicating TMF metrics and health KPIs during Trial Oversight Meetings (TOMs). Act as the local Subject Matter Expert in TMF processes and systems (e.g., Veeva Vault TMF) Support the close-out and archival process, ensuring all records meet ICH-GCP, Good Documentation Practice, and sponsor SOP standards. Collaborate with cross-functional teams across Biometrics, Data Management, and Quality to maintain TMF integrity from start-up through archive. What You Bring Post-secondary education in Business Administration, Life Sciences, or a related discipline. 2-5 years of experience in documentation or records management within clinical research, with in-depth knowledge of the Trial Master File (TMF) lifecycle. Expertise in Veeva Vault TMF (preferred) or equivalent eTMF platforms. Strong knowledge of ICH-GCP, Good Documentation Practice, and regulatory requirements related to TMF and ISF management. Experience working in a global or cross-functional environment supporting clinical trials. Excellent organizational, communication, and collaboration skills with the ability to influence and support multiple stakeholders. Fluent in English (written and verbal). Why You'll Love It Here A sponsor-dedicated, hybrid role that combines strategic impact with hands-on TMF management. A collaborative team culture Exposure to global trials and cross-functional operations, working alongside experienced leaders who prioritize mentorship and professional growth. An opportunity to set the standard for TMF excellence in a forward-thinking clinical research environment. Ready to lead with precision, collaboration, and purpose? Join as a TMF Records Specialist and help ensure every trial tells its full story-with accuracy, integrity, and compliance. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $67,700.00 - $115,100.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. *************************** Additional Information Tasks, duties, and responsibilities as listed in this are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

This is skilled and confidential records work for the Division of Police. Work involves developing, maintaining, updating and disseminating a wide variety of police records and information, in compliance with confidentiality requirements and significant contact with the public (often under stressful conditions) and Division personnel. Work also involves accounting for police evidence and property. Please visit our website for more information about the Westerville Division of Police, including the Standards for Employment: ****************************************** Work is performed under the general supervision of a Records Supervisor. Employee must be able to deal effectively with the public, update and maintain police records accurately and in a timely manner, and interact effectively with sworn staff, in compliance with state, federal, and local rules and regulations regarding police records and release of criminal history information. Work is reviewed for quality and adherence to policies and procedures. Processes daily reports including incident reports, accident reports, citations, vehicle impounds, arrests and charges. Enters and maintains police arrest, criminal, field inquiries, and other reports and records into the computer; locates information, types a variety of city, state, and federal reports and correspondence; maintains various police information program data; notarizes juvenile and adult charges; processes, enters, and files court dispositions. Examines records for LEADS verifications; ensures records files are properly maintained; approves the release of criminal records checks and copies of police reports when appropriate; maintains statistical tracking to assist in compiling state and federal crime information. Receives and routes non-emergency telephone calls; responds to questions and problems from the public; directs calls and citizens to other departments; greets and screens visitors to the Division; assists the public in the completion of various forms and the handling of various problems; provides assistance with traffic accident records, applications, lost animals, and other concerns; releases information on crimes, accidents, or other incidents to the media, ensuring compliance with established policy and the Ohio Public Records Laws. Responds to requests from Division personnel for reports, charges, and various forms; retrieves information from the computer and files to assist with investigations; notarizes charges, and assists with various projects as needed. Accepts payouts, bond money for court; and utility bill payments after normal business hours, and accounts for funds during the shift. Enters and maintains property and evidence submissions; completes laboratory paperwork for evidence in need of testing and submits to appropriate laboratory ensures proper procedures are followed; ensures property and evidence is stored and is disposed of properly in accordance with state, federal and local laws. Assists officers in monitoring, searching, and controlling prisoners. Processes incoming and outgoing mail; processes various monthly reports and records. Performs other related duties as required. Possession of a high school diploma and one year of general office experience with public contact; or any equivalent combination of training and experience which provides the following knowledge, abilities, and skills: Knowledge of public relations and ability to handle sensitive public contacts and to deal tactfully, courteously, and authoritatively with the public in person and over the telephone. Some knowledge of state and local laws and codes. Knowledge of Ohio Incident-Based Crime Reporting data collection and submission specifications. Knowledge of universal precautions to be used when handling biohazardous materials (evidence) and searching prisoners. Knowledge of conducting searches (of arrestees) and basic self defense principles. Knowledge of the Ohio Public Records Laws. Ability to enter and retrieve information from a computer and operate equipment and systems related to police records. Knowledge of word processing. Ability to verify records. Ability to communicate effectively both orally and in writing. Ability to input and maintain accurate records and prepare reports. Ability to establish and maintain effective working relationships with sworn and command staff, other employees and the general public. Ability to operate various office equipment and machinery. Ability to work unusual hours and flex shift assignments. Notary public (Current or to be able to obtain certification once hired).

Responsible for providing comprehensive on-site technical support and customer service leadership at CASTLE-NET program field offices. Functions as both a technical expert and customer service leader, deploying field locations to conduct IT infrastructure assessments, end-user device wellness checks, and field office service excellence initiatives. Conducts network performance evaluations, manages conference room equipment support, and ensures strict compliance with USACE IT policies. Oversees field technician team coordination, mentors junior staff, and serves as the primary liaison for customer satisfaction and service delivery. Analyzes performance results and recommends strategic improvements affecting project growth, while maintaining exceptional customer relationships and technical expertise across multiple field office assignments. **Position Classification Summary** Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Possesses and applies comprehensive knowledge across key tasks and high-impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others. **Key Responsibilities** + Deploy to CASTLE-NET field offices for on-site technical support, advanced troubleshooting, and customer service leadership + Conduct comprehensive IT infrastructure assessments and end-user device wellness checks at field locations + Evaluate network performance, identify bottlenecks, and implement optimization recommendations + Provide advanced technical support for complex end-user device issues (desktops, laptops, peripherals, specialized equipment) + Troubleshoot advanced hardware and software problems requiring in-depth technical analysis and solutions + Check, support, and optimize conference room equipment functionality and connectivity + Document technical findings and create detailed IT issue tickets with recommended solutions for remote resolution + Ensure strict compliance with USACE IT policies, security requirements, and operational standards + Assist with IT equipment disposal training and environmental compliance initiatives + Lead field office technical support initiatives, coordinate technician activities, and mentor junior team members + Maintain comprehensive equipment inventory, asset documentation, and service records + Evaluate field office performance results and recommend major strategic changes affecting project growth and success + Serve as customer service leader ensuring technical excellence, customer satisfaction, and professional service delivery + Function as technical expert across multiple field office assignments and complex technical scenarios + Coordinate with IT leadership, remote support teams, and management on service improvement opportunities and initiatives + Conduct on-site customer training on technical best practices, equipment maintenance, and IT security + Facilitate communication between field offices and IT operations to resolve escalated issues + Develop and implement field office service improvement processes and best practices documentation **Required Qualifications** + Bachelor's degree (or equivalent work experience) in Information Technology, Computer Science, or related field + 8+ years of experience in IT field support, user support, or technical support roles + Minimum 3+ years of experience in a customer service leadership or supervisory capacity + Excellent technical knowledge of hardware, software, networking, and troubleshooting methodologies + Advanced experience with IT equipment setup, maintenance, configuration, and optimization + Excellent problem-solving, analytical, and critical thinking skills + Excellent communication, interpersonal, and customer relationship skills + Demonstrated ability to manage multiple technical and customer service tasks effectively + Proficiency in remote support tools, ticketing systems, and field service management platforms + Willingness to travel to CASTLE-NET field office locations as required for on-site support + Experience managing technical operations, coordinating field technician teams, and overseeing service delivery + Ability to analyze field office performance results and recommend strategic improvements + Strong technical expertise across multiple complex project assignments and scenarios + Proven customer service leadership experience with demonstrated focus on satisfaction and retention + Ability to train, mentor, and develop junior technicians and support staff + Familiarity with USACE IT environment, policies, and federal contracting requirements **Job-Specific Skills** The following high-value technical and leadership skills are critical to success in this position: Advanced Hardware & Software Troubleshooting & Problem Resolution, Technical Leadership & Team Mentoring, Customer Service Excellence & Satisfaction Management, Field Office Operations Management & Coordination, Network Performance Evaluation & Optimization, Emotional Intelligence & Customer Relationship Management, Conflict Resolution & Escalation Management, IT Equipment Setup, Maintenance & Asset Management, Ticketing System Management & Issue Documentation, Communication & Stakeholder Management, Performance Analysis & Strategic Recommendation Development, Team Collaboration & Cross-Functional Coordination **Preferred Skills** The following additional skills and certifications would enhance performance in this role: CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Certification, Customer Service Excellence Certification or Training, Technical Leadership or Supervisor Certification, Advanced Remote Support Tools & Platforms Expertise, Network Diagnostic Tools & Analytical Software Proficiency, Federal IT Policy & USACE Compliance Knowledge, Experience with Multiple Operating Systems & Platforms, Customer Relationship Management (CRM) System Expertise, Field Service Management Tools & Ticketing System Mastery, Project Coordination & Process Improvement Experience, Emotional Intelligence Development Training, Agile or Lean Service Delivery Methodology Knowledge **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 28.51-41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

The Field Office Technician (HQ Service Delivery Lead) provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks. This role conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies while serving as a liaison between field operations and headquarters. Key Responsibilities Provide on-site technical support at CASTLE-NET field offices Conduct IT infrastructure and end-user device wellness checks Perform network performance evaluations and diagnostics Support and troubleshoot field office equipment and systems Ensure compliance with USACE IT policies and security requirements Assist with IT equipment disposal and lifecycle management Train field personnel on IT systems and best practices Provide on-site liaison between field operations and headquarters IT Required Qualifications Bachelor's degree in IT, Computer Science, or related field 4+ years of experience in IT and/or field/user support Strong technical knowledge of hardware, software, and networking Experience with IT equipment setup, maintenance, and troubleshooting Proficiency with remote support tools and ticketing systems Excellent problem-solving and analytical abilities Strong communication and interpersonal skills Willingness to travel to field offices as needed Job Specific Skills IT Infrastructure Support & Troubleshooting Field Service Delivery Hardware & Software Support Network Performance Analysis End-User Support & Training Preferred Skills CompTIA A+ certification Microsoft Certified: Modern Desktop Administrator USACE IT environment familiarity Remote support tools expertise Conference room AV system support

Join the Ricart Team - Where Technicians Come to Stay and Grow At Ricart Automotive, we believe our technicians deserve more than just a job - they deserve a career with purpose, growth, and support. We're hiring Flat Rate Technicians who want to work in a clean, well-equipped, and team-focused environment. If you're looking for a shop that values your time, talent, and drive, Ricart is the place for you. What You'll Love About Working at Ricart: Specialty Tool Room Access: Get the tools you need, when you need them - without the personal investment. Production Bonuses & Non-Cash Incentives: Earn more for turning hours and exceeding performance goals. Employee Discounts: Enjoy exclusive pricing on vehicle purchases, service, parts, and even Harley-Davidson motorcycles and gear. Stable Work Environment: Family-owned and operated for 65+ years with a reputation for employee longevity and growth. Ongoing Training: From manufacturer certifications to leadership development, we invest in your success. What We Need From You Job Duties and Requirements: Perform automotive repairs and maintenance with precision and speed, following Ricart and OEM standards to ensure every job is done right the first time. Diagnose mechanical and electronic issues accurately and provide effective repair solutions, keeping customer safety and satisfaction at the forefront. Work closely with the parts department to ensure timely access to all necessary parts, minimizing downtime and delays. Tag and save all parts from warranty work or customer-requested inspections, supporting transparency and accountability. Document all services performed and any recommended repairs clearly and thoroughly in the repair order. Test drive vehicles when needed to verify repairs, or partner with a test technician for validation. Stay current with training by participating in manufacturer programs, certifications, and in-house development opportunities - we invest in your growth. Review and apply technical bulletins to ensure we're using the latest repair methods and information. Mentor apprentice technicians as needed, sharing your knowledge to support their growth and strengthen our service team. Report any tool or equipment issues to your supervisor promptly to maintain a safe, productive shop environment. Treat every customer vehicle with care, keeping interiors clean and noting any changes in appearance or condition to the service advisor immediately. Take pride in your work and support the Ricart team by stepping in to help wherever needed. Essential Job Functions: Must have a valid drivers license and meet company motor vehicle report standards High school education or equivalent Ability to drive a manual vehicle preferred, but not required Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment safely. Report any safety issues immediately to management. Ricart Automotive is an equal-opportunity employer.