Records administrator job description

Records Administrator - (2200006V) Description

Searching for a place to make your mark? Every great team depends on the individual contributions of its members - the skills, talents and the passion that each team member brings. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.
Citizens' Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.
At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us!

JOB SUMMARY: This position is responsible for supervising all aspects of records management and records retention within the business unit. Ensures the release of information in accordance with the Public Records Statute.
JOB DUTIES: Models ethical behavior and executes job responsibilities in accordance with Citizen's core values, ethics, and information protection policies.

Interfaces with business unit staff and management, external counsel, and other vendors, regarding records management. Manages the Records Management Liaison (RML) program.
Assists Records Custodian with release of information in accordance with the Public Records statute and other relevant laws. Informs Records Custodian regarding critical issues related to records retention and management.
Formulates and implements policy and procedures related to records management.
Plan, develop, test, and implement processes for creating, using, preserving, retrieving, and disposing
of official records.
Collaborates with and advises business unit staff about records management requirements to ensure understanding, to include managing a training program for RMLs and other business units.
Facilitates company-wide compliance with records retention schedules.
Manages the destruction of materials in accordance with the records retention procedure and
corporate policy.

Qualifications Knowledge, Skills, and Abilities:

Strong knowledge of records management best practices and standard procedures.
Knowledge of applicable rules, regulations, policies, and procedures.
Knowledge of Florida Public Records laws.
Ability to understand and apply applicable rules, regulations, policies, and procedures.
Proficient in Microsoft Office products such as Word, Excel, PowerPoint, Publisher, and Visio.
Ability to prioritize and coordinate assignments, organize, and manage projects and problems, multi[1]task and adapt to frequent priority changes.
Ability to understand and apply applicable rules, regulations, policies, and procedures.
Excellent written and verbal communication skills Ability to exercise judgment and discretion, especially
with regards to sensitive or confidential materials.

Relevant Experience:

3 or more years of records management experience including vital records protection and electronic files management.
2 or more years of experience leading projects or teams.
Experience with Imaging software or imaging applications.

EDUCATION:

High School Diploma | GED
Associate/Technical Degree OR 2 years relevant experience, OR a combination of both college and experience equivalent to 2 years

Preferred Knowledge, Skills, Abilities or Education:

Three (3) years of supervisory experience.
Knowledge of Citizens document management systems.
Certification in Records Management.
Knowledge of Citizens policy and claims systems.

We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.
Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more!

Retirement savings plan with a generous company match
Medical, dental and vision coverage
Company Paid employee basic life insurance and short-term disability
Generous paid time off: vacation, sick and holiday leave
Employee Assistance and Wellness Programs
Tuition reimbursement
Professional and leadership development opportunities
Flexible work schedule and Alternative Work Arrangements
Company Paid Parking
Employee recognition programs
Relocation assistance (where applicable)
Community and volunteering opportunities
Casual dress

Citizens is Proud to Be an Equal Opportunity Employer
Visa sponsorship is not available for this position.
#LI-KK1
Primary Location: US-FL-TallahasseeWork Locations: Tallahassee 2101 Maryland Circle Tallahassee 32303Job: LE - RecordsOrganization: CPIC BUJob Posting: Sep 20, 2022, 1:10:23 PM

The Records and Information Administrator supports activities related to managing the life cycle of Corporate records. Supports a broad range of document management, records organization, information gathering and synthesizes tasks. The goal is to ensure the preservation of corporate records, reduce risk, increase productivity, and reduce costs as it relates to corporate records management.
Responsibilities

+ Respond and liaise with various internal stakeholders for document retrieval requests.

+ Respond and liaise with various external vendors in the management and offsite storage of company records.

+ Generate and analyze reports, upon request, from different internal databases.

+ Understand and support all activities for the retention cycle of hard and electronic company records.

+ Manage legal discovery room, including conducting inventory control and oversight of the return of records when no longer needed for litigation purposes.

+ Complete audits of records as needed.

+ Assist and support Sr. Records Coordinators in various operations and projects related to Record Management.

+ Assist with projects and other initiatives in support of the law department.

Minimum Requirements

+ Associate's degree

+ At least 3 years of information management experience

OR

+ At least 5 years of information management experience

Additional Requirements

+ Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status).

Desired Skills

+ Prior experience with a number of different programs/applications specific to records management, or a strong interest and commitment to learn and master these applications.

+ In addition, the candidate will have excellent interpersonal skills, a client-responsive perspective, and the demeanor and judgment to interact in a positive and professional manner with various key stakeholders in a variety of settings.

+ Strong attention to detail and commitment to consistently producing high-quality, reliable work product in a timely manner.

+ Strong technical skills with ability to act as administrator for software programs (no coding required).

+ Foundation in problem solving skills and ability to build reliable work processes to address identified needs, in collaboration with others or at times with minimal outside direction.

+ Experience with both hard copy and electronic records and with records or file management.

+ Ability to work with varying levels of ambiguity; ability to react creatively amid challenging circumstances.

+ Ability to multi-task on several different assignments/projects; work well under pressure and meets deadlines.

+ Strong communication skills, both written and verbal.

+ Demonstrated high level of initiative, analytical skills, and impeccable integrity.

+ Ability to maintain confidentiality and discretion and exercise sound judgment as expected in a records retention, compliance and legal environment.

+ Excellent interpersonal skills, confidence, and poise.

+ A self-starter who is both team-oriented and capable of working independently.

+ Energetic and highly intelligent with a passion for excellence.

Company Overview

Navistar is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don't.

Navistar is the Lisle, Illinois-based parent company of International brand commercial trucks and engines, IC Bus brand school and commercial buses, all-makes OnCommand Connection advanced connectivity services, aftermarket parts brands Fleetrite , ReNEWed and Diamond Advantage and Brazilian manufacturer of engines and gensets MWM Motores Diesel e Geradores.

With a history of innovation dating back to 1831, Navistar has more than 12,000 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

#ridewithnavistar

Searching for a place to make your mark? Every great team depends on the individual contributions of its members - the skills, talents and the passion that each team member brings. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.

Citizens' Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.

*At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us!*

*JOB SUMMARY:* This position is responsible for supervising all aspects of records management and records retention within the business unit. Ensures the release of information in accordance with the Public Records Statute.

*JOB DUTIES:* Models ethical behavior and executes job responsibilities in accordance with Citizen's core values, ethics, and information protection policies.

* Interfaces with business unit staff and management, external counsel, and other vendors, regarding records management. Manages the Records Management Liaison (RML) program.

* Assists Records Custodian with release of information in accordance with the Public Records statute and other relevant laws. Informs Records Custodian regarding critical issues related to records retention and management.
* Formulates and implements policy and procedures related to records management.
* Plan, develop, test, and implement processes for creating, using, preserving, retrieving, and disposing
* of official records.
* Collaborates with and advises business unit staff about records management requirements to ensure understanding, to include managing a training program for RMLs and other business units.
* Facilitates company-wide compliance with records retention schedules.
* Manages the destruction of materials in accordance with the records retention procedure and
* corporate policy.

*Knowledge, Skills, and Abilities:*

* Strong knowledge of records management best practices and standard procedures.
* Knowledge of applicable rules, regulations, policies, and procedures.
* Knowledge of Florida Public Records laws.
* Ability to understand and apply applicable rules, regulations, policies, and procedures.
* Proficient in Microsoft Office products such as Word, Excel, PowerPoint, Publisher, and Visio.
* Ability to prioritize and coordinate assignments, organize, and manage projects and problems, multi[1]task and adapt to frequent priority changes.
* Ability to understand and apply applicable rules, regulations, policies, and procedures.
* Excellent written and verbal communication skills Ability to exercise judgment and discretion, especially
* with regards to sensitive or confidential materials.

*Relevant Experience:*

* 3 or more years of records management experience including vital records protection and electronic files management.
* 2 or more years of experience leading projects or teams.
* Experience with Imaging software or imaging applications.

*EDUCATION:*

* High School Diploma | GED
* Associate/Technical Degree OR 2 years relevant experience, OR a combination of both college and experience equivalent to 2 years

*Preferred Knowledge, Skills, Abilities or Education:*

* Three (3) years of supervisory experience.
* Knowledge of Citizens document management systems.
* Certification in Records Management.
* Knowledge of Citizens policy and claims systems.

We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.

Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more!

* Retirement savings plan with*a generous company match*

* Medical, dental and vision coverage

* Company Paid employee basic life insurance and short-term disability

* Generous paid time off: vacation, sick and holiday leave

* Employee Assistance and Wellness Programs

* Tuition reimbursement

* Professional and leadership development opportunities

* Flexible work schedule and Alternative Work Arrangements

* Company Paid Parking

* Employee recognition programs

* Relocation assistance (where applicable)

* Community and volunteering opportunities

* Casual dress

Citizens is Proud to Be an Equal Opportunity Employer

Visa sponsorship is not available for this position.

#LI-KK1

**Job:** **LE - Records*

**Organization:** **CPIC BU*

**Title:** *Records Administrator*

**Location:** *FL-Tallahassee*