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Records and information manager skills for your resume and career

Updated January 8, 2025
2 min read
Quoted experts
Yenumula Reddy,
Yenumula Reddy
Below we've compiled a list of the most critical records and information manager skills. We ranked the top skills for records and information managers based on the percentage of resumes they appeared on. For example, 18.0% of records and information manager resumes contained crm as a skill. Continue reading to find out what skills a records and information manager needs to be successful in the workplace.

15 records and information manager skills for your resume and career

1. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how records and information managers use crm:
  • Functioned as interim Chemical Review Manager (CRM) for 29 Registration Review candidate chemicals covering fiscal years 2007 through 2013.
  • Functioned as a CRM (Chemical Review Manager) for several chemical Reregistration Eligibility Decision cases.

2. SharePoint

Here's how records and information managers use sharepoint:
  • Manage design, configuration and deployment of SharePoint 2013 platform with automated information governance.
  • Developed custom scheduler web-part for integrating custom corporate calendar events and outlook resource management using SharePoint client object model.

3. Recordkeeping

Here's how records and information managers use recordkeeping:
  • Enlisted to design and implement recordkeeping system for real estate investment and development company with approximately 65 employees.
  • Developed recordkeeping principles scorecard and matrix to evaluate existing records management program and identify areas for improvement.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how records and information managers use data entry:
  • Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
  • Perform minor data entry functions and provided support to customer in daily operational activities.

5. Litigation

Here's how records and information managers use litigation:
  • Facilitated the administration/disposition of confidential and sensitive records used for litigation according to the Federal Records Act of 1950.
  • Provided depositions for litigation proceedings.

6. Business Processes

Here's how records and information managers use business processes:
  • Monitored compliance with established business processes to ensure security and privacy of client working papers.
  • Incorporated practice - related business processes and requirements into services delivery.

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7. Nara

Here's how records and information managers use nara:
  • Perform records inventory for the various Office of Water Program Offices to determine record types and NARA records retention schedule.
  • Organized and arranged shipment of agency records to NARA and oversaw destruction of those records.

8. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how records and information managers use dod:
  • Investigate and research data discrepancies and/or inaccuracies in DOD investigative systems and submit corrections to appropriate personnel.
  • Provide a DoD qualified Information Management Technology Specialist to support OEMTD training mission.

9. Enterprise Content Management

Here's how records and information managers use enterprise content management:
  • Experience in implementing Enterprise Content Management (ECM) Application using Managed Metadata, Taxonomies, Record Management- Record Center/records management.
  • Migrated legal department records from legacy databases to modern enterprise content management system, allowing for centralized departmental access.

10. FOIA

Here's how records and information managers use foia:
  • Assisted Freedom of Information Act (FOIA) and EPA staff and the public at the Records Center circulation desk.
  • Received all FOIA requests and executed the process for completion before the 20 work day window authorized.

11. Daily Sales

Here's how records and information managers use daily sales:
  • Record sales or delivery information on daily sales or delivery record.

12. Customer Orders

Here's how records and information managers use customer orders:
  • Write customer orders and sales contracts according to company guidelines.

13. Load Trucks

Here's how records and information managers use load trucks:
  • Review lists of dealers, customers, or station drops and load trucks.
  • Load and unload trucks, vans, or automobiles.

14. Drive Trucks

Here's how records and information managers use drive trucks:
  • Drive trucks to deliver such items as food, medical supplies, or newspapers.

15. Customer Receipts

Here's how records and information managers use customer receipts:
  • Collect money from customers, make change, and record transactions on customer receipts.
top-skills

What skills help Records And Information Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on records and information manager resumes?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.

What soft skills should all records and information managers possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management

What hard/technical skills are most important for records and information managers?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Computer technology (MS Office, Linux, Social Media, webtechnology (HTML/XML)
-Data analysis
-Marketing hard skills
Do you want to know more?
Read more about what experts have to say about records and information manager

List of records and information manager skills to add to your resume

Records and information manager skills

The most important skills for a records and information manager resume and required skills for a records and information manager to have include:

  • CRM
  • SharePoint
  • Recordkeeping
  • Data Entry
  • Litigation
  • Business Processes
  • Nara
  • DOD
  • Enterprise Content Management
  • FOIA
  • Daily Sales
  • Customer Orders
  • Load Trucks
  • Drive Trucks
  • Customer Receipts
  • HR

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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