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Records coordinator skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Yenumula Reddy,
Yenumula Reddy
Records coordinator example skills
Below we've compiled a list of the most critical records coordinator skills. We ranked the top skills for records coordinators based on the percentage of resumes they appeared on. For example, 23.6% of records coordinator resumes contained customer service as a skill. Continue reading to find out what skills a records coordinator needs to be successful in the workplace.

15 records coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how records coordinators use customer service:
  • Create documents and forms related to providing better customer service both internally and externally.
  • Handled customer service for major corporate accounts and performed quality assurance analysis.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how records coordinators use data entry:
  • Assumed educational responsibilities for team members in areas of member phone contact/translation, correspondence and data entry.
  • Performed data entry of all records into records management database while maintaining confidentiality of sensitive documents.

3. Patients

Here's how records coordinators use patients:
  • Coordinated department acquisition and logging of medical records for all discharged patients.
  • Communicated with patients and family members regularly including explaining detailed medical information.

4. HIPAA

Here's how records coordinators use hipaa:
  • Trained in HIPAA patient security and privacy policies/procedures.
  • Follow all federal, state, industry, and hospital guidelines as they pertain to HIPAA and

5. Hard Copy

Here's how records coordinators use hard copy:
  • Organized and maintained various incoming electronic documents and hard copy filing system, profiled information into firms WorldDocs data bases.
  • Managed the electronic and hard copy academic files as well as coordinated the transfer of files to our off-campus storage site.

6. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how records coordinators use subpoenas:
  • Fulfilled subpoenas to different law enforcement agencies.
  • Organized and prepared daily courier log of Subpoenas and payments for outgoing mail.

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7. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how records coordinators use federal regulations:
  • Consulted as expert on all issues regarding federal regulations and FERPA guidelines to ensure record accuracy and confidentiality.
  • Inspected all product related information and systems to ensure compliance with federal regulations and internal policies and procedures.

8. FERPA

Here's how records coordinators use ferpa:
  • Conducted interdepartmental training on policies, procedures and regulations about FERPA guidelines and as part of college-wide student retention efforts.
  • Handled and reported confidential student information in compliance with FERPA guidelines.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how records coordinators use payroll:
  • Assist Deputy Warden in payroll distribution and administrative tasks as requested or required.
  • Process all personnel change authorization forms for over 200 of our locations enter into GPS and communicate with payroll on changes.

10. Medicaid

Here's how records coordinators use medicaid:
  • Verified member's centennial eligibility using the New Mexico Medicaid Portal.
  • Check status on client's Medicaid through Medical Eligibility Verification Service.

11. EMR

Here's how records coordinators use emr:
  • Inputted and organized medical documents into EMR, large electronic medical database.
  • Cover Occupational Health sites for Medical Records and their EMR.

12. SharePoint

Here's how records coordinators use sharepoint:
  • Authored, harmonized and distributed departmental Standard Operating Procedures - SharePoint and e-room administrator maintaining internal electronic SOP and template repository.
  • Analyzed third-party vendor contracts and purchase orders for key information to be input into Excel and SharePoint.

13. Front Desk

Here's how records coordinators use front desk:
  • Greet guests and manage the front desk with dependability and reliability in a stable and professional office environment.
  • Greeted high volumes of customers when the other front desk position was vacant.

14. Background Checks

Here's how records coordinators use background checks:
  • Maintain accurate and organized student academic records, including processing confidential background checks for nursing and criminal justice students.
  • Conducted interviews on possible employees, and worked with Human Resources to confirm employee references, background checks and drug screening.

15. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how records coordinators use hippa:
  • Conformed to HIPPA regulations ensuring security of personal information.
  • Direct contact with custodians of record that have been subpoenaed while in compliance with Federal, Civil and HIPPA guidelines.
top-skills

What skills help Records Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on records coordinator resumes?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.

What soft skills should all records coordinators possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management
Do you want to know more?
Read more about what experts have to say about records coordinator

List of records coordinator skills to add to your resume

Records coordinator skills

The most important skills for a records coordinator resume and required skills for a records coordinator to have include:

  • Customer Service
  • Data Entry
  • Patients
  • HIPAA
  • Hard Copy
  • Subpoenas
  • Federal Regulations
  • FERPA
  • Payroll
  • Medicaid
  • EMR
  • SharePoint
  • Front Desk
  • Background Checks
  • Hippa
  • Computer System
  • Off-Site Storage
  • Offsite Storage
  • Retention Schedules
  • HR
  • Patient Charts
  • FDA
  • Enrollment Process
  • PowerPoint
  • FAA
  • Cross-Referencing
  • QA
  • Student Schedules
  • PDF

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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