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What does a records coordinator do?

Updated January 8, 2025
8 min read
What does a records coordinator do

A records coordinator takes responsibility for doing administrative and clerical work. Records coordinators maintain the filing system of the central records. They monitor, post, and process university forms for personnel and budgetary actions. It is their job to maintain an organized central filing system. They must know the requirements applicable to their organization. There are certain skills every records coordinator should acquire. Some of them are skills in procurement management, organizational, negotiation, finance and accounting, and analytical.

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Records coordinator responsibilities

Here are examples of responsibilities from real records coordinator resumes:

  • Manage and maintain appropriate information in the electronic case file as required by federal, state, and HIPAA regulations.
  • Manage SharePoint site used for routing management approvals.
  • Assist DoD and contract personnel in digitizing intelligence onto secure severs for use by senior DoD agencies.
  • Maintain forms inventory in preparation for the EHR.
  • Forward records/documents as requested by FDA staff and outside vendors.
  • Perform software validation testing and QA testing for new CAPA system implementation.
  • Index and image documents to appear in the electronic database to support submissions to the FDA.
  • Respond to subpoenas and other chart requests while acting as liaison between requesting parties and legal/clinical departments.
  • Ensure all HIPPA laws and regulations are followed and meet as a patient advocate for privacy assurance.
  • Participate in internal and external QA audits following GxP standards and following up on findings with management.
  • Provide information to other departments, potential employers, students, and instructors in accordance with FERPA guidelines.
  • Prepare transfer shipment request paperwork for approval authorization by the agency records specialist and archives specialist at FRC.
  • Oversee the training and operation of equipment require for digitizing microfiche, microfilm, pictures, and documents.
  • Use of EMR system, Microsoft office, online billing system, and online chart searching and printing program.
  • Audit paperwork and entries to assure accuracy of information available to other concern parties (departments) and the FAA.

Records coordinator skills and personality traits

We calculated that 24% of Records Coordinators are proficient in Customer Service, Data Entry, and Patients. They’re also known for soft skills such as Analytical skills, Detail oriented, and Technical skills.

We break down the percentage of Records Coordinators that have these skills listed on their resume here:

  • Customer Service, 24%

    Create documents and forms related to providing better customer service both internally and externally.

  • Data Entry, 20%

    Assumed educational responsibilities for team members in areas of member phone contact/translation, correspondence and data entry.

  • Patients, 16%

    Coordinated department acquisition and logging of medical records for all discharged patients.

  • HIPAA, 6%

    Trained in HIPAA patient security and privacy policies/procedures.

  • Hard Copy, 3%

    Organized and maintained various incoming electronic documents and hard copy filing system, profiled information into firms WorldDocs data bases.

  • Subpoenas, 3%

    Fulfilled subpoenas to different law enforcement agencies.

"customer service," "data entry," and "patients" are among the most common skills that records coordinators use at work. You can find even more records coordinator responsibilities below, including:

Analytical skills. One of the key soft skills for a records coordinator to have is analytical skills. You can see how this relates to what records coordinators do because "health information technicians must understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records." Additionally, a records coordinator resume shows how records coordinators use analytical skills: "indexed and imaged documents to appear in the electronic database to support submissions to the fda. "

Detail oriented. Many records coordinator duties rely on detail oriented. "health information technicians must be accurate when recording and coding patient information.," so a records coordinator will need this skill often in their role. This resume example is just one of many ways records coordinator responsibilities rely on detail oriented: "provided excellent customer service, processed payments and entered data while maintaining confidentiality and attention to detail. "

Technical skills. This is an important skill for records coordinators to perform their duties. For an example of how records coordinator responsibilities depend on this skill, consider that "health information technicians must use coding and classification software and the electronic health record (ehr) system that their healthcare organization or physician practice has adopted." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a records coordinator: "provide customer service and technical support for customers. ".

Integrity. A big part of what records coordinators do relies on "integrity." You can see how essential it is to records coordinator responsibilities because "health information technicians work with patient data that are required, by law, to be kept confidential." Here's an example of how this skill is used from a resume that represents typical records coordinator tasks: "performed data entry, maintained and controlling record integrity. "

Interpersonal skills. Another crucial skill for a records coordinator to carry out their responsibilities is "interpersonal skills." A big part of what records coordinators relies on this skill, since "health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel." How this skill relates to records coordinator duties can be seen in an example from a records coordinator resume snippet: "cited for excellence in interpersonal communications, teamwork, customer service, flexibility, reliability. "

See the full list of records coordinator skills

The three companies that hire the most records coordinators are:

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Compare different records coordinators

Records coordinator vs. Information management specialist

An information management specialist is responsible for maintaining the security benchmark of all databases across the organization to support business functions and client requirements. Information management specialists sort and file data on the network systems and pull up reports from the storage database. They also analyze project management plans and utilize data tools to identify solutions and collect critical information. An information management specialist handles data management system troubleshooting and provide resolution reports to avoid downtime reoccurrence.

The annual salary of information management specialists is $14,155 higher than the average salary of records coordinators.While their salaries may differ, the common ground between records coordinators and information management specialists are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, data entry, and patients.

These skill sets are where the common ground ends though. The responsibilities of a records coordinator are more likely to require skills like "excellent organizational," "hard copy," "federal regulations," and "ferpa." On the other hand, a job as an information management specialist requires skills like "medical terminology," "patient care," "cycle management," and "phone calls." As you can see, what employees do in each career varies considerably.

Information management specialists tend to make the most money working in the technology industry, where they earn an average salary of $66,785. In contrast, records coordinators make the biggest average salary, $47,277, in the energy industry.information management specialists tend to reach similar levels of education than records coordinators. In fact, information management specialists are 1.3% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

Records coordinator vs. Health information technician

A health information technician is primarily responsible for managing and handling patient information, ensuring accuracy and confidentiality. They coordinate with various health care workers to gather patient data, laboratory results, test findings, and medical histories, encoding them in clinical databases in a timely and efficient manner. They must analyze every information to detect any inconsistencies, performing corrective measures right away. Furthermore, as a health information technician, it is essential to utilize particular software and systems when processing information, all while adhering to the hospital's policies and regulations.

On average, health information technicians earn a $5,756 lower salary than records coordinators a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both records coordinators and health information technicians have skills such as "customer service," "data entry," and "patients. "

Each career also uses different skills, according to real records coordinator resumes. While records coordinator responsibilities can utilize skills like "excellent organizational," "hard copy," "federal regulations," and "ferpa," health information technicians use skills like "medical terminology," "patient care," "office equipment," and "transcription."

On average, health information technicians earn a lower salary than records coordinators. Some industries support higher salaries in each profession. Interestingly enough, health information technicians earn the most pay in the government industry with an average salary of $35,705. Whereas records coordinators have higher pay in the energy industry, with an average salary of $47,277.health information technicians earn similar levels of education than records coordinators in general. They're 4.0% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

Records coordinator vs. Health information specialist

A health information specialist is in charge of overseeing and developing strategies to optimize information management procedures in hospitals, physicians' offices, and other similar environments. Their responsibilities revolve around gathering and updating medical records, receiving and organizing files, and updating databases according to the appropriate coding systems and procedures. Furthermore, as a health information specialist, it is essential to coordinate with nurses and other staff to ensure accuracy in documentation, all while adhering to the company's policies and regulations.

An average health information specialist eans a lower salary compared to the average salary of records coordinators. The difference in salaries amounts to health information specialists earning a $7,017 lower average salary than records coordinators.By looking over several records coordinators and health information specialists resumes, we found that both roles require similar skills in their day-to-day duties, such as "data entry," "patients," and "excellent organizational." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from records coordinator resumes include skills like "customer service," "hard copy," "ferpa," and "payroll," whereas a health information specialist is more likely to list skills in "medical terminology," "patient care," "cycle management," and "office equipment. "

Health information specialists earn the highest salary when working in the health care industry, where they receive an average salary of $33,177. Comparatively, records coordinators have the highest earning potential in the energy industry, with an average salary of $47,277.Most health information specialists achieve a similar degree level compared to records coordinators. For example, they're 2.7% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

Records coordinator vs. Medical service technician

A medical service technician provides health care and treatments to patients under the supervision or directives of a more experienced physician. Most of their responsibilities revolve around assessing a patient's condition, administering required aid, diagnosing patients, conducting check-ups, and counseling patients. There are also instances when a medical service technician may prescribe medications, conduct inspections at facilities to ensure sanitary conditions, and coordinate with hospital staff for requesting supplies. Furthermore, it is crucial to have accurate documentation of all processes and transactions, all while adhering to the hospital's policies and standards.

Medical service technicians tend to earn a lower pay than records coordinators by an average of $2,417 per year.While their salaries may vary, records coordinators and medical service technicians both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "patients," and "hipaa. "

Even though a few skill sets overlap between records coordinators and medical service technicians, there are some differences that are important to note. For one, a records coordinator might have more use for skills like "data entry," "excellent organizational," "hard copy," and "subpoenas." Meanwhile, some responsibilities of medical service technicians require skills like "pet," "vital signs," "infection control," and "phlebotomy. "

The government industry tends to pay the highest salaries for medical service technicians, with average annual pay of $39,185. Comparatively, the highest records coordinator annual salary comes from the energy industry.The average resume of medical service technicians showed that they earn similar levels of education compared to records coordinators. So much so that theyacirc;euro;trade;re 4.1% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.0%.

Types of records coordinator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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