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Working As a Records Manager

  • Getting Information
  • Processing Information
  • Documenting/Recording Information
  • Interacting With Computers
  • Organizing, Planning, and Prioritizing Work
  • Mostly Sitting

  • Repetitive

  • $67,000

    Average Salary

What Does A Records Manager Do

Medical records and health information technicians, commonly referred to as health information technicians, organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical and treatment histories.

Duties

Health information technicians typically do the following:

  • Review patients’ records for timeliness, completeness, accuracy, and appropriateness of data
  • Organize and maintain data for clinical databases and registries
  • Track patient outcomes for quality assessment
  • Use classification software to assign clinical codes for reimbursement and data analysis 
  • Electronically record data for collection, storage, analysis, retrieval, and reporting
  • Maintain confidentiality of patients’ records

Health information technicians document patients’ health information, including their medical history, symptoms, examination and test results, treatments, and other information about healthcare services that are provided to patients. Their duties vary by employer and by the size of the facility in which they work.

Although health information technicians do not provide direct patient care, they work regularly with registered nurses and other healthcare professionals. They meet with these workers to clarify diagnoses or to get additional information to make sure that records are complete and accurate.

The increasing adaptation and use of electronic health records (EHRs) will continue to change the job responsibilities of health information technicians. Technicians will need to be familiar with, or be able to learn, EHR computer software, follow EHR security and privacy practices, and analyze electronic data to improve healthcare information, as more healthcare providers and hospitals adopt EHR systems.

Health information technicians can specialize in many aspects of health information. Some work as medical coders, sometimes called coding specialists, or as cancer registrars.

Medical coders typically do the following:

  • Review patient information for preexisting conditions, such as diabetes
  • Assign appropriate diagnoses and procedure codes for patient care, population health statistics, and billing purposes
  • Work as a liaison between the health clinician and billing offices

Cancer registrars typically do the following:

  • Review patients’ records and pathology reports to verify completeness and accuracy
  • Assign classification codes to represent the diagnosis and treatment of cancers and benign tumors
  • Conduct annual followups to track treatment, survival, and recovery
  • Compile and analyze cancer patient information for research purposes
  • Maintain facility, regional, and national databases of cancer patients

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How To Become A Records Manager

Health information technicians typically need a postsecondary certificate to enter the occupation, although some may need an associate’s degree. Certification is often required.

Education

Postsecondary certificate and associate’s degree programs in health information technology typically include courses in medical terminology, anatomy and physiology, health data requirements and standards, classification and coding systems, healthcare reimbursement methods, healthcare statistics, and computer systems. Applicants to health information technology programs may increase their chances of admission by taking high school courses in health, computer science, math, and biology.

A high school diploma or equivalent and previous experience in a healthcare setting are enough to qualify for some positions, but most jobs for health information technicians require postsecondary education.

Important Qualities

Analytical skills. Health information technicians must be able to understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records.

Detail oriented. Health information technicians must be accurate when recording and coding patient information.

Integrity. Health information technicians work with patient data that are required, by law, to be kept confidential. They must exercise caution and a strong sense of ethics when working with this information in order to protect patient confidentiality.

Interpersonal skills. Health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel.

Technical skills. Health information technicians must be able to use coding and classification software and the electronic health record (EHR) system that their healthcare organization or physician practice has adopted.

Licenses, Certifications, and Registrations

Most employers prefer to hire health information technicians who have certification, or they may expect applicants to earn certification shortly after being hired. A health information technician can earn certification from several organizations. Certifications include the Registered Health Information Technician (RHIT) and the Certified Tumor Registrar (CTR), among others.

Some organizations base certification on passing an exam. Others require graduation from an accredited program. Many coding certifications also require coding experience in a work setting. Once certified, technicians typically must renew their certification regularly and take continuing education courses.

A few states and facilities require cancer registrars to be licensed. Licensure requires the completion of a formal education program and the Certified Tumor Registrar (CTR) certification.

Advancement

Health information technicians may advance to other health information positions by receiving additional education and certifications. Technicians may be able to advance to a position as a medical or health services manager after completing a bachelor’s or master’s degree program and taking the required certification courses. Requirements vary by facility.

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Average Yearly Salary
$67,000
Show Salaries
$50,000
Min 10%
$67,000
Median 50%
$67,000
Median 50%
$67,000
Median 50%
$67,000
Median 50%
$67,000
Median 50%
$67,000
Median 50%
$67,000
Median 50%
$91,000
Max 90%
Best Paying Company
Facebook
Highest Paying City
Menlo Park, CA
Highest Paying State
Maine
Avg Experience Level
3.9 years
How much does a Records Manager make at top companies?
The national average salary for a Records Manager in the United States is $67,954 per year or $33 per hour. Those in the bottom 10 percent make under $50,000 a year, and the top 10 percent make over $91,000.

Real Records Manager Salaries

Job Title Company Location Start Date Salary
Manager, Record-To-Report Alac Apple Inc. Austin, TX Mar 04, 2013 $94,786 -
$113,000
Records Manager, Office of Records Management The First Church of Christ, Scientist Boston, MA Jan 28, 2010 $93,500
Record Label Manager Earache Records Inc. Islandia, NY Oct 01, 2010 $80,000
Clinical Records Manager 5 Star Healthcare, Inc. Des Plaines, IL Sep 25, 2013 $68,975
Plant Records Manager The New York Botanical Garden New York, NY Jan 02, 2012 $65,000
Clinical Records Manager 5 Star Healthcare, Inc. Des Plaines, IL Sep 21, 2011 $59,696
Clinical Records Manager 5 Star Healthcare Inc. Des Plaines, IL Sep 21, 2011 $59,696
Clinical Records Manager 5 Star Healthcare, Inc. Des Plaines, IL Sep 24, 2010 $53,872
Clinical Records Manager 5 Start Healthcare, Inc. Des Plaines, IL Sep 24, 2010 $53,872

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Top Skills for A Records Manager

  1. Records Management Procedures
  2. Database
  3. Personnel Files
You can check out examples of real life uses of top skills on resumes here:
  • Developed written records management procedures in compliance with government administrative procedures and guidelines.
  • Managed the database and communicated with outside practices by telephone regarding patient information to ensure all documents are properly filed.
  • Maintain data integrity and quality assurance over student personnel files, student benefits, and compensation packages.
  • Trained employees on job responsibilities ensuring they comply with safety regulation and company policies.
  • Assessed organization records management program, developed and successfully executed plan, correcting deficiencies needed to comply with Air Force policy.

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Average Salary:

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Top 10 Best States for Records Managers

  1. Rhode Island
  2. New Jersey
  3. Pennsylvania
  4. Connecticut
  5. Massachusetts
  6. Maine
  7. Texas
  8. New Hampshire
  9. Maryland
  10. Mississippi
  • (7 jobs)
  • (125 jobs)
  • (65 jobs)
  • (25 jobs)
  • (39 jobs)
  • (2 jobs)
  • (94 jobs)
  • (3 jobs)
  • (57 jobs)
  • (10 jobs)

Records Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,912 Records Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Records Manager Resume

View Resume Examples

Records Manager Demographics

Gender

Female

52.5%

Male

38.4%

Unknown

9.1%
Ethnicity

White

60.9%

Hispanic or Latino

15.3%

Black or African American

13.3%

Asian

6.3%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

56.0%

French

13.3%

German

4.0%

Japanese

4.0%

Russian

4.0%

Chinese

2.7%

Mandarin

2.7%

Arabic

2.7%

Portuguese

1.3%

Indonesian

1.3%

Urdu

1.3%

Turkish

1.3%

Greek

1.3%

Tagalog

1.3%

Thai

1.3%

Korean

1.3%
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Records Manager Education

Schools

University of Phoenix

21.5%

Community College of the Air Force

8.1%

University of Maryland - University College

7.8%

Strayer University

6.8%

Ashford University

5.9%

University of Houston

5.2%

Capella University

4.2%

Liberty University

3.9%

American InterContinental University

3.6%

Prince George's Community College

3.3%

Webster University

3.3%

University of the District of Columbia

3.3%

Kaplan University

3.3%

New York University

2.9%

George Washington University

2.9%

Georgia State University

2.9%

University of Maryland - College Park

2.9%

San Jose State University

2.9%

University of South Florida

2.6%

University of Washington

2.6%
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Majors

Business

33.4%

Criminal Justice

7.4%

Legal Support Services

5.3%

Psychology

4.7%

Management

4.6%

Accounting

4.6%

Health Care Administration

4.2%

Human Resources Management

3.6%

History

3.5%

Computer Information Systems

3.2%

Computer Science

3.1%

English

3.1%

General Studies

3.0%

Political Science

2.9%

Liberal Arts

2.4%

Project Management

2.3%

Library Science

2.2%

Communication

2.2%

Law

2.2%

Nursing

2.2%
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Degrees

Bachelors

36.1%

Other

22.8%

Masters

18.9%

Associate

11.9%

Certificate

6.0%

Doctorate

2.3%

Diploma

1.6%

License

0.2%
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