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Records specialist skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Susan Burke Ph.D.,
Yenumula Reddy
Records specialist example skills
Below we've compiled a list of the most critical records specialist skills. We ranked the top skills for records specialists based on the percentage of resumes they appeared on. For example, 25.2% of records specialist resumes contained customer service as a skill. Continue reading to find out what skills a records specialist needs to be successful in the workplace.

15 records specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how records specialists use customer service:
  • Provided detailed descriptions of diploma rushes in SharePoint via Microsoft Word\Excel Spreadsheet and followed up diligently to ensure great customer service.
  • Provided outstanding administrative support and customer service within DLA Piper global law firm; Assisted office manager and transitioning attorneys.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how records specialists use data entry:
  • Perform data entry utilizing a tracking database and research and query the system for documentation and information needed by supervisors.
  • Reviewed and corrected data entry errors which included follow-up/resolution of computer generated reports and assured timely completion of reports.

3. Office Equipment

Here's how records specialists use office equipment:
  • Run reports for system accuracy; perform related administrative tasks utilizing company specific software, hardware and office equipment.
  • Maintained confidential client records and operated all office equipment.

4. Word Processing

Here's how records specialists use word processing:
  • Performed all clerical duties including typing, word processing, filing and other administrative duties.
  • Support police offices and investigators with word processing and transcription of police reports.

5. Database Systems

Here's how records specialists use database systems:
  • Utilize Autonomy IRM and Elite Enterprise records management database systems to ensure complete accuracy and efficiency.
  • Coordinated and processed data analysis and entry projects while operating and maintaining database system.

6. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how records specialists use management system:
  • Skilled at organizing corporate documents and scanning original documents and securities documents into our DMS (Document management system.)
  • Functioned as a database administrator of the electronic health claims management system and all associated peripheral applications.

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7. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how records specialists use ehr:
  • Interacted with EHR Senior Project Manager confirming site readiness, assessment scheduling and capital budget forecasting.
  • Provided detailed specifications for new EHR software in development.

8. Criminal History

Criminal history is a list of misconducts for which the accused has already been convicted before. The criminal record and its existence may vary between jurisdictions within the same country and different nations.

Here's how records specialists use criminal history:
  • Monitored teletype inquiries for criminal history information in order to ensure.
  • Access and input automated criminal history data systems.

9. Computer System

Here's how records specialists use computer system:
  • Validated all information submitted to the Washington State Patrol and FBI/NCIC computer systems for accuracy and accountability.
  • Filed and organized life insurance files for documented storage on updated computer systems.

10. EMR

Here's how records specialists use emr:
  • Completed major conversion project for practice by putting thousands of paper charts into EMR.
  • Record and filed patient data and medical records (EMR).

11. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how records specialists use hr:
  • Research all remained account issues related to Governmental, HR and Payroll, correspondence back to Federal, State and Agencies.
  • Acted on a committee of volunteers to coordinate events to promote work-life balance and team-building for 50 HR staff members.

12. FERPA

Here's how records specialists use ferpa:
  • Answered questions about FERPA regulations and verify student privacy status for faculty/staff.
  • Interpreted and educated rules, policies, law regarding (FERPA) Family Education Rights and Privacy Act.

13. Police Reports

Police reports, also known as "incident reports," are recorded by members of the police department and detail a (potentially) illegal incident or confrontation. The following information is usually found on a police report: the date and time of the incident, which officers were involved, the address of the incident, what kind of incident (theft, assault, etc.), and how the officers were alerted to the incident.

Here's how records specialists use police reports:
  • Analyzed court records, police reports and other official documentation
  • Entered police reports into computerized data system.

14. Law Enforcement Agencies

Here's how records specialists use law enforcement agencies:
  • Set up SWAT assistance and coordinated with other city law enforcement agencies to effectively respond to emergency situations.
  • Assisted and cooperated with other law enforcement agencies by locating and providing records and other information.

15. HIPAA

Here's how records specialists use hipaa:
  • Adhered to HIPAA Guidelines for confidentiality of personal health information.
  • Produced and distributed correspondences within HIPAA guidelines.
top-skills

What skills help Records Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on records specialist resumes?

Susan Burke Ph.D.

Director & Associate Professor, University of Oklahoma

I regularly hear from employers in the information science field (particularly in libraries), and the number one thing they look for on applicants' resumes is work experience in a library setting. I recommend to students that if they have not worked in a library, they should find a way to get some practical work experience by working part-time in a library, doing an internship in a library, or at least asking a librarian if they can do a job shadowing for a few hours to get a feel for what the real workplace is like.

What soft skills should all records specialists possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management

What hard/technical skills are most important for records specialists?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Computer technology (MS Office, Linux, Social Media, webtechnology (HTML/XML)
-Data analysis
-Marketing hard skills
Do you want to know more?
Read more about what experts have to say about records specialist

List of records specialist skills to add to your resume

Records specialist skills

The most important skills for a records specialist resume and required skills for a records specialist to have include:

  • Customer Service
  • Data Entry
  • Office Equipment
  • Word Processing
  • Database Systems
  • Management System
  • EHR
  • Criminal History
  • Computer System
  • EMR
  • HR
  • FERPA
  • Police Reports
  • Law Enforcement Agencies
  • HIPAA
  • NCIC
  • Subpoenas
  • Front Desk
  • Hippa
  • QC
  • Offsite Storage
  • Court Orders
  • Telephone Calls
  • PeopleSoft
  • Specialized Support
  • QA
  • Off-Site Storage
  • Computer Aided Dispatch
  • State Laws
  • FAA
  • Criminal Background Checks
  • Medicaid
  • PowerPoint
  • Numerical Order
  • State Agencies
  • Patient Charts
  • Summonses
  • Medical Facilities
  • IP
  • FedEx

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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