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Become A Recovery Agent

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Working As A Recovery Agent

  • Getting Information
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $34,440

    Average Salary

Example Of What A Recovery Agent does

  • Inventory and management of personal property removed fromvehicles.
  • Set up payment arrangements on accounts over 30 - 120 days delinquent.
  • Complete Vehicle Condition Reports and Vehicle Inventory reports.
  • Investigate, locate, and recover collateral for financial institutions.
  • Involved traveling long distances and great interpersonal communication skills.
  • Recovered bank assets: cars, trucks, motorcycles, trailers, motorhomes and boats
  • Placed outbound calls to consumers/businesses and use negotiation skills to achieve repayment of debts.
  • Bail and Fugitive Recovery Agent: Posted bail bonds and apprehended fugitives
  • Coordinated Fugitive Apprehension Operations with Local and State Law Enforcement Agencies.
  • Use collection techniques to effectively educate and rehabilitate past due accounts.
  • Examine clientele credits of judgements from court proceeding and updating their account information.
  • Set up repayment plans and new terms sale.
  • Implemented customer service and sale exprience to hit monthly goals.
  • Work individually or with a team and few select times with local law enforcement or state patrol.
  • Help them complete bail applications, make payments, execute bail bonds.
  • Assist consumers in identifying the repayment of financial obligations through account maintenance according to both client and company expectations.
  • generated reports and notified clients of coming appointments and court dates;.
  • Use of Microsoft or Windows, for some operations, and surveillances.
  • Managed emergency payment options for account dues and credit card accounts.
  • Full compliance with Fair Debt Collection Practices Act (FDCPA).

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How To Become A Recovery Agent

Collectors usually must have a high school diploma. A few months of on-the-job training is common.

Education

Most bill and account collectors are required to have a high school diploma, although some employers prefer applicants who have taken some college courses. Communication, accounting, and basic computer courses are examples of classes that are helpful for entering this occupation.

Training

Collectors usually get 1 to 3 months of on-the-job training after being hired. Training includes learning the company’s policies and computer software and learning the laws for debt collection in the Fair Debt Collection Practices Act, as well as their state’s debt-collection regulations. Collectors also may be trained in negotiation techniques.

Important Qualities

Listening skills. Collectors must pay attention to what debtors say when trying to negotiate a repayment plan. Learning the particular situation of the debtors and how they fell into debt can help collectors suggest solutions.

Negotiating skills. The main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties.

Speaking skills. Collectors must be able to speak to debtors to explain their choices and ensure that they fully understand what is being said.

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Recovery Agent jobs

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Top Skills for A Recovery Agent

FugitiveRecoveryDebtCollectionCustomerServiceLocalLawEnforcementSurveillanceOutboundCallsDelinquentAccountsPaymentArrangementsBailBondsBankAssetsPaymentPlansFdcpaCommunicationSkillsTowTruckCourtDatesLawEnforcementAgenciesDataEntryConditionReportsPaymentOptionsPersonalProperty

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Top Recovery Agent Skills

  1. Fugitive Recovery
  2. Debt Collection
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Bail and fugitive recovery, serving court writs, and private security.
  • Follow federal and state laws dealing with debt collection practices.
  • Composed and distributed weekly reports and improved customer service by creating and coordinating interactive learning sessions.
  • Interacted with local law enforcement officials to guarantee legal and timely recovery.
  • Managed the surveillance of the statute of limitations on all ocean cargo claims.

Top Recovery Agent Employers