Support Specialist jobs at Recovery Centers of America

Family Advocate Baltimore, MD CENTER FOR HOPE GENERAL Full-time - Day shift - 9:00am-5:30pm Professional 91582 $20.91-$26.00 Experience based Posted: December 10, 2025 Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/\-\-/g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+'--'+jobid; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=;path=/'; $('.button-saved, .button-save').toggle Class('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fade In(); set Timeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fade Out(); }, 2000); // Setting the Saved Jobs link - function call setsavedjobs(job_item); } Save Job Saved Summary Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the Role: The Family Advocate is the first point of contact for victims of child sexual abuse, sexual assault, other crimes and exposure to violence, as well as for their non-offending caregivers. The Family Advocate helps the non-offending caregiver to identify and access services the family may need. The Family Advocate encourages the non-offending caregiver to participate in the investigation, prosecution, treatment and support services. The Family Advocate participates in the multidisciplinary team and provides ongoing follow-up support for the child and the non-offending caregiver. Key Responsibilities: Greets and orients the child and family to the process. Provides crisis intervention and support for the child and family at all stages of the investigation and prosecution. Consults with and provides support to the Forensic Interviewers and Child Development team. Meets and networks with referral agencies Requirements: Education: Bachelor's degree required (preferred in areas of Counseling, Social Work or Psychology) Experience: 1- 3 years of related experience Additional Information What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapqjhwx"; var cslocations = $cs.parse JSON('[{\"id\":\"2083680\",\"title\":\"Family Advocate\",\"permalink\":\"family-advocate\",\"geography\":{\"lat\":\"39.3538427\",\"lng\":\"-76.6692903\"},\"location_string\":\"5400 Preakness Way, Baltimore, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });

The ECMO Specialist is enrolled and actively participating in the department's ECMO Training Program. This role is responsible for developing and maintaining the skills necessary to proficiently and safely establish, manage, and control extracorporeal membrane oxygenation (ECMO) technology and assist with associated procedures in acutely ill patients of all ages in critical care settings. The specialist will learn to troubleshoot devices and associated equipment under the supervision of experienced ECMO personnel, provide ongoing care through surveillance of clinical and physiologic parameters, adjust ECLS devices as needed, administer and document blood products and medications in accordance with hospital standards, provide airway and ventilator management, and perform the full scope of practice of a Respiratory Therapist II. Schedule: 36 hours per week, rotating day/night shifts, every third weekend. **This position is eligible for full time benefits $20,000 sign-on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years) Key Responsibilities: Assemble, prepare, and maintain extracorporeal circuits and associated equipment with assistance. Assist in priming extracorporeal circuits and preparing systems for clinical application. Assist with cannulation procedures. Assist in establishing extracorporeal support; monitor patient response, provide routine assessments, circuit evaluations, patient monitoring, and anticoagulation management. Assist with ECMO circuit interventions, weaning procedures, and transports. Administer blood products per hospital standards. Interact and communicate with caregivers, nursing, surgical and medical teams, patients, and family members. Maintain relevant clinical documentation in the patient's electronic health record. Participate in professional development, simulation, and continuing education. Attend ECMO Team meetings and M&M conferences on a regular basis. Minimum Qualifications Education: Required: Associate's Degree in Respiratory Therapy Preferred: Bachelor's Degree Experience: Required: A minimum of one year of experience as a BCH Respiratory Therapist with eligibility for promotion to RT II, or one year of external ECMO experience Preferred: None specified Licensure / Certifications: Required: Current Massachusetts license as a Respiratory Therapist Required: Current credential by the National Board of Respiratory Care as a Registered Respiratory Therapist (RRT); Neonatal Pediatric Specialist (NPS) credential must be obtained within 6 months of entry into the role Preferred: None specified The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: 1. Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred. 2. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) 3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. 4. Experience migration operating system versions and updating desktop images. 5. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. 6. Excellent knowledge of computers and peripherals. 7. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. 8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. 9. Working knowledge of managing tickets, follow-up actions and close issues. 10. Ability to work in a fast-paced environment, manage user expectations and potential risks. 11. Experience with patch management software. 12. Basic understanding of LAN/WAN network infrastructure technologies. 13. Basic understanding of security technologies including firewalls and antivirus. 14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. 15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. 16. Experience with resolving multiple issues simultaneously. Education: 1. Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: 1. Preferred certifications include CompTIA A+. Essential Functions: - Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. - Perform preventative maintenance on hardware. - Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. - Develop and document standardized user processes and procedures; “how-to” documentation. - Provides proactive and advanced troubleshooting and analysis. - Understands and accounts for interactions between technologies and applications. - Responsible for maintaining ticket status and resolution information in ticketing system. - Accountable for meeting established performance metrics which will be used in performance evaluations. - Participates in on-call support rotation as specified by management. - Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) - Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. - Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. - Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. - Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned

The RCM OPEX Specialist plays a critical role in optimizing the financial performance of healthcare organizations by ensuring that revenue cycle management processes are efficient and compliant with industry regulations. This position requires detail-oriented professionals who can navigate complex insurance claims and reimbursement processes. Essential Job Functions Manage internal and external customer communications to maximize collections and reimbursements. Analyze revenue cycle data to identify trends and proactively remediate suboptimal processes. Maintain fee schedule uploads in financial and practice operating systems. Review and resolve escalations on denied and unpaid claims. Collaborate with healthcare providers, payors, and business partners to ensure revenue best practices are promoted. Monitor accounts receivable and expedite the recovery of outstanding payments. Prepare regular reports on refunds, under/over payments. Stay updated on changes in healthcare regulations and coding guidelines. *NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements Bachelor's degree preferred. Minimum of 2 years of experience in medical billing, coding, revenue cycle or practice management. Strong knowledge of healthcare regulations and insurance processes. Knowledgeable in change control. Proficiency with healthcare billing software and electronic health records (EHR). Knowledge of HIPAA Security preferred. Hybrid rotation schedule and/or onsite as needed. Medical coding (ICD-10, CPT, HCPCS) Claims management (X12) Revenue cycle management Denials management Insurance verification Data analysis Compliance knowledge Comprehensive understanding of provider reimbursement methodologies Billing software proficiency

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay rate is $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Saturday through Wednesday from 7:00am to 3:30pm in the Crisis Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Are you passionate about supporting others in their recovery journey? Join Chestnut in Maryville, IL as a full-time Recovery Support Specialist or Technician in our Adult Residential Program. This overnight position (Sunday through Thursday, 11:00 p.m. - 7:30 a.m.) on the Men's Residential Unit offers a unique opportunity to make a meaningful impact in a trauma-informed, person-centered environment. Chestnut Health Systems ™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Model and promote recovery-oriented, trauma-informed care including hope, empowerment, and wellness. Support consumers in personal responsibility, self-advocacy, and building natural support systems. Deliver services aligned with consumer-driven treatment/recovery/safety plans. Facilitate referrals, linkages, and advocacy for community resources and discharge planning. Maintain accurate and timely documentation, including progress notes and shift reports. Provide basic first aid and assist with daily residential unit tasks. Answer incoming calls, monitor video surveillance, and manage mail distribution. Ensure a safe and sanitary living environment in collaboration with staff and residents. Participate in staff meetings, trainings, and supervision sessions. Uphold Chestnut's customer service standards and confidentiality policies. Perform other duties as assigned or negotiated with supervisor. Qualifications Must be at least 21 years of age. High school diploma or equivalent required. To qualify as a specialist: Additional qualifications include either five years supervised mental health experience, a bachelor's degree in a human services field, or CRSS certification. Demonstrated skills in human services and ability to work constructively with consumers and within organizational structure. Personal recovery experience and willingness to share recovery journey appropriately. Valid driver's license, private auto insurance, and insurability. Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR systems. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Salary USD $24.81/Hr. Description and Responsibilities Worcester Respite is committed to helping people maintain their independence in the community - to live a life that isn't defined by their mental illness. We meet individuals where they are at; in settings and spaces where they feel safe and comfortable. Worcester Respite is a short-term group living environment that provides treatment of intermittent crisis and stabilization of adults with are diagnosed with a mental health/substance use disorder. The goal of the program is to work collaboratively with individuals in developing skills that allow them to live independently and successfully in the community. This program is funded by the Department of Mental Health. Respite Peer Support Specialists have lived experience with mental illness and ability to forge mutually beneficial relationships with people served while maintaining strong boundaries/ethics. Other key responsibilities: * Assist peers in using identified strengths and interests to develop, implement, and monitor interventions and personal recovery goals. Assist peers in identifying individual strengths and interests. * Conduct both 1:1 and group activities geared toward increasing people's readiness to engage in rehabilitation. Facilitate Peer skill building and support groups. * Facilitate the development of valued community roles including group memberships, employment, or volunteer experiences. * Support the development and maintenance of key skills including stress management, relapse prevention, advocacy, decision making, and goal planning. Qualifications * High School Diploma, GED or equivalent, required. * Valid Driver's License, reliable transportation and acceptable driving record. * Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today! Benefits of Working for Open Sky Include: * Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities * We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications * Eligible employer for the Public Student Loan Forgiveness Program * And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status. Responsibilities 2025-10336

Description: Are you early in your career and eager to make an impact? The International College of Health Sciences (ICHS) is looking for a dynamic and detail-oriented Financial Support Specialist to join our Student Support Center. Step into a supportive environment where you'll gain hands-on experience, mentorship, and professional growth opportunities-helping students achieve their academic dreams while building your own foundation in finance and higher education. Purpose The Financial Support Specialist supports the Student Support Center by maintaining accurate financial records, responding to financial service inquiries, coordinating with multiple departments, and ensuring compliance with college policies and procedures related to student finance management. This role is designed to help build knowledge and skills in financial services while contributing to a positive student experience. Responsibilities Financial Aid Assessment & Processing Assist in reviewing and processing applications for financial assistance Support efforts to determine student eligibility, apply awards, monitor continuing eligibility in accordance with guidelines Develop working knowledge of financial aid regulations, including Title IV, state and institutional policies Student Advising & Support Provide one-on-one support to prospective, current, and former students regarding aid eligibility, documentation needs, and funding options Assist students in exploring financial strategies when traditional aid may not be available Help guide students through appeals, special circumstance reviews, and academic progress requirements. Compliance & Documentation Maintain complete and accurate student financial aid records Collect and verify supporting documentation for aid applications Assist senior team members with audit preparation and reviews of compliance-related activities Data & Record Management Input and update student demographic and financial data in the student information system (e.g., CampusCafe) Assist with reconciliation processes and monitoring of account balances Help prepare departmental reports and assist with required regulatory submissions Customer Service & Communication Serve as a first point of contact for financial aid inquiries through in-person, phone, email, and online channels Respond promptly to student and staff questions with professionalism and clarity Support the preparation and distribution of communications regarding aid status, disbursements, and deadlines Requirements: Qualifications Education / Experience / Knowledge High School Diploma or GED required; Bachelor's degree in Finance, Accounting, Business, or a related field strongly preferred 1 - 3 years of related experience including internships, part-time roles, or entry-level office/financial work preferred Required Skills: Strong interpersonal and communication skills with the ability to explain information clearly Comfort with technology and a willingness to learn financial and student information systems Detail-oriented, organized, and eager to build professional skills in financial services Ability to troubleshoot, ask questions, and grow in a supportive team environment Must be within commuting distance to Boynton Beach, FL Desired: Previous exposure to financial aid, student services, or customer service roles Strong problem-solving skills and interest in developing a career in finance or education Excellent verbal and written communication abilities Additional Requirements Must reside within commuting distance of Boynton Beach, FL This is not a remote position Ability to work flexible hours, including weekends as needed Additional Information:At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being. The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals. Other Key Responsibilities: * Assist individuals in identifying individual strengths and interests. * Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines * Transport individuals in a safe manner in matters related to service delivery * Assist in providing continuity of service delivery to youth as needed Qualifications * Bachelor's degree in social services or related field required or five years of experience working with youth and families required. * Valid driver's license, acceptable driving history and reliable transportation, required. * Bilingual candidates and those with lived experience highly preferred. * Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: * Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities * Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) * We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. * Medical, Dental and Vision Insurance with Prescription Plan * 403b Retirement Plan with Employer Match * Life Insurance (100% Employer-Paid) * Eligible employer for the Public Student Loan Forgiveness Program * And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $25.00/Hr. Responsibilities 2025-10207

Salary USD $25.00/Hr. Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being. The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals. Other Key Responsibilities: Assist individuals in identifying individual strengths and interests. Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines Transport individuals in a safe manner in matters related to service delivery Assist in providing continuity of service delivery to youth as needed Qualifications Bachelor's degree in social services or related field required or five years of experience working with youth and families required. Valid driver's license, acceptable driving history and reliable transportation, required. Bilingual candidates and those with lived experience highly preferred. Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.

is $20.15 - $20.15 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Description * Hours: 24 hours per week * Evening Shift: 3:00 PM - 11:30 PM (Works Every Other Weekend and Works Every Holiday) * Location: Feinberg/Galter; FL 01 The Housekeeping Assistant Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Housekeeping Assistant Specialist I, under the direction of the supervisor of Environmental Services, assists the supervisor in the orientation of new departmental personnel assigned to insure completeness. This position performs general and heavy cleaning of operating rooms, public areas offices and patient rooms. Responsibilities: * Vacuums carpeted surfaces, damp mops hard surface floors. * Assists the supervisor in orientating new housekeeping assistants to the department. * Performs general and heavy cleaning duties in offices, patient rooms, clean and soiled utility rooms, laboratories, public areas, and stairways such as washing floors, walls, furniture, bed etc., with the appropriate hospital approved chemicals. Use ladders and scaffolds as necessary. * Cleans window sills, empties ash trays and waste baskets. * Cleans blood and body fluids. * Clean arranges furniture in patient's rooms, baths, offices, waiting and other public areas as assigned. * Cleans bath tubs, sinks, mirrors, toilets and replaces supplies as required. * While generally assigned to a specific area, may be dispatched to other areas as needs dictate. * Performs related duties as assigned. * Refinish floors, applying appropriate surface coatings. * Operates electrical and battery operated machines for scrubbing, shampooing and burnishing. * Moves furniture as directed and assists in freight moving. * Washes walls, blinds, lights and similar surface areas and hangs drapes. * Maintains and cleans equipment. Upon completion returns. * Equipment to assigned location (i.e. equipment storeroom, Janitor's closet). Keeps janitor's closet and storage area neat and orderly. * Performs all heavy duty mopping and cleaning. * Cleans washes, polishes and scrubs floor using electric scrubbing machine, wet vacuum and/or buffer. * Applies floor finish as directed. * Empties trash chutes and cleans waste containers. * Advises supervisor of unsanitary, unsafe or otherwise unsatisfactory conditions and defective or damaged fixtures, furniture or equipment. * Collects trash and debris in rooms, halls and stairways. * Removes and compacts general waste and recycling materials. Upon completion of compacting, returns the blade to an "in" position. * Properly disposes of Bio-hazardous waste. * Moves all heavy furniture and equipment. * Cleans rolling stock furniture, hospital equipment and related items. * Strips, refinishes and/or shampoos all types of floor surfaces and coverings. * Transports hospital property from area to area or building to building. * Properly utilize the Bed Tracking system: * Log into the computer at the start of the shift. * Upon commencement of the cleaning process move the "dirty bed", "clean next" bed, or a "stat bed" into the "In Progress" category. * Once completed move the bed into the "Bed Ready" category. * Log out at the end of the shift. * Strips unit upon discharge, terminally clean patient room and prepares for admission. This includes the use of a tent card and a toilet seat strip. * Perform all in between case cleaning in the OR's, terminally clean all OR's and clean all LDR's after each delivery. * Return all keys and pagers. AA/EOE. Qualifications Required: * Ability to understand oral instructions Preferred: * High School diploma or GED equivalent * One to two years of experience Equal Opportunity All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Provides first point of contact for all Donors and internal department regarding regulated inquires, collection process issues and requests related to SOP questions. Provides timely document review, tracks errors and offers solutions for Donor Services processes. Acts as a liaison to resolve internal processing errors and delivers outstanding internal customer service. Responsibilities The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. * Provides first point of contact support to incoming calls/emails/requests from Donor Services or representatives to answer questions, resolve issues and respond to inquiries * Provides excellent customer service by responding to inbound and making outbound calls in a timely manner and displaying professionalism towards all customers and documents all call information according to standard operating procedures * Identifies Donor Service's needs, clarify information, research every issue and provide solutions and / or alternatives * Assists Donor Services and Recruitment department with meeting department metrics * Provides support with validation of system related to Donor Services * Initiates Smart CAPA, participate in error management and document resolutions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent and six months to one year related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS: None KNOWLEDGE, ABILITIES AND SKILLS: * Ability to adapt and communicate professionally and maintain cooperative working relationships with those contacted in the course of work * Ability to multi-task, set priorities and manage time effectively * Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Strong phone and verbal communication skills and active listening skills * Ability to follow oral and written instructions * Familiarity with Donor Services practices (i.e. Smart Solve, RSA, and CAPA) * Ability to speak effectively before groups or employees of the organization * Ability to speak, write, read, and understand English * Basic computer skills including knowledge of Microsoft Office applications PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks involve ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Some tasks may involve manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station. ENVIRONMENTAL REQUIREMENTS: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate. OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: 24 hours per week Evening Shift: 3:00 PM - 11:30 PM (Works Every Other Weekend and Works Every Holiday) Location: Feinberg/Galter; FL 01 The Housekeeping Assistant Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Housekeeping Assistant Specialist I, under the direction of the supervisor of Environmental Services, assists the supervisor in the orientation of new departmental personnel assigned to insure completeness. This position performs general and heavy cleaning of operating rooms, public areas offices and patient rooms. Responsibilities: Vacuums carpeted surfaces, damp mops hard surface floors. Assists the supervisor in orientating new housekeeping assistants to the department. Performs general and heavy cleaning duties in offices, patient rooms, clean and soiled utility rooms, laboratories, public areas, and stairways such as washing floors, walls, furniture, bed etc., with the appropriate hospital approved chemicals. Use ladders and scaffolds as necessary. Cleans window sills, empties ash trays and waste baskets. Cleans blood and body fluids. Clean arranges furniture in patient's rooms, baths, offices, waiting and other public areas as assigned. Cleans bath tubs, sinks, mirrors, toilets and replaces supplies as required. While generally assigned to a specific area, may be dispatched to other areas as needs dictate. Performs related duties as assigned. Refinish floors, applying appropriate surface coatings. Operates electrical and battery operated machines for scrubbing, shampooing and burnishing. Moves furniture as directed and assists in freight moving. Washes walls, blinds, lights and similar surface areas and hangs drapes. Maintains and cleans equipment. Upon completion returns. Equipment to assigned location (i.e. equipment storeroom, Janitor's closet). Keeps janitor's closet and storage area neat and orderly. Performs all heavy duty mopping and cleaning. Cleans washes, polishes and scrubs floor using electric scrubbing machine, wet vacuum and/or buffer. Applies floor finish as directed. Empties trash chutes and cleans waste containers. Advises supervisor of unsanitary, unsafe or otherwise unsatisfactory conditions and defective or damaged fixtures, furniture or equipment. Collects trash and debris in rooms, halls and stairways. Removes and compacts general waste and recycling materials. Upon completion of compacting, returns the blade to an “in” position. Properly disposes of Bio-hazardous waste. Moves all heavy furniture and equipment. Cleans rolling stock furniture, hospital equipment and related items. Strips, refinishes and/or shampoos all types of floor surfaces and coverings. Transports hospital property from area to area or building to building. Properly utilize the Bed Tracking system: Log into the computer at the start of the shift. Upon commencement of the cleaning process move the “dirty bed”, “clean next” bed, or a “stat bed” into the “In Progress” category. Once completed move the bed into the “Bed Ready” category. Log out at the end of the shift. Strips unit upon discharge, terminally clean patient room and prepares for admission. This includes the use of a tent card and a toilet seat strip. Perform all in between case cleaning in the OR's, terminally clean all OR's and clean all LDR's after each delivery. Return all keys and pagers. AA/EOE. Qualifications Required: Ability to understand oral instructions Preferred: High School diploma or GED equivalent One to two years of experience Additional Information All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Requirements MINIMUM QUALIFICATIONS: High School Diploma or GED, CRPA (Certified Recovery Peer Advocate) or CPSS (Certified Peer Support Specialist) or must be obtained within 6 months of employment in the role. One year experience working as a peer support in a professional setting is required. PREFERRED QUALIFICATIONS: Two or more years with lived experience and at least one year as a certified peer in a professional setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary range: $16.00 - $18.00 hourly

Bridgeway is a rapidly growing Pittsburgh based company that is already among the country's largest specialty transportation providers. Join an exciting and dynamic work environment where Team Members work together to deliver world class support to our customers, drivers, agents and carriers. With over a half a million loads annually, and a legacy of service to customers in critical industries, Bridgeway has a history of solving the country's toughest transportation problems. Join our Team and become the Future of Freight! About the Position The IT Service and Support Specialist is responsible for delivering efficient and effective IT support services to the organization. This individual will be part of a team that is expected to meet and exceed targets and expectations for customer service and support performance. This individual will also have an active role in deploying, upgrading, and improving IT processes and systems. Job Responsibilities: Maintain accurate inventory and knowledge of IT assets, both hardware and software, across the organization. Provide support and maintenance for end-point hardware and software, communication systems, and telecommunication/data lines. Update and maintain end-point device software at the proper version levels. Provide access to systems based on set security standards and procedures. Build and maintain an IT knowledge base for effective troubleshooting and resolution of common IT tasks and service requests. Build and maintain documentation for deployment, maintenance, upgrades, and problem resolution activities. Document, track, and monitor problems for resolution and seek improvements to prevent future error occurrences. Coordinate and facilitate training needs for employees, agents, contractors, and other users of Bridgeway systems. Play an active role in system upgrade and improvement initiatives. Participate in an on-call schedule to meet company support expectations. Perform other duties that are assigned or requested. Qualifications: Microsoft/Office 365, SharePoint, and Azure experience (Autopilot is a plus) 3-5+ years of Service Desk support in a corporate environment Proactive and independent sense of urgency for task and project completion. Set up and repair IT workstations and mobile devices Active Directory Management (Office 365 Synchronization is a plus) Analytical thinker with the ability to problem-solve Excellent customer service skills and ability to troubleshoot issues Strong background in Windows desktop operating systems, wireless technologies, and IP connected devices. Understanding of virtualization concepts with direct experience supporting virtualized objects. PowerShell/Python experience a plus. Strong time-management, communication, and organizational skills. Ability to quickly and independently learn new technologies. Strong desire and ability to deliver a high-level of customer service. Ability to handle multiple tasks in a fast-paced environment. The Company provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information or other categories protected by law.

The Recovery Support Specialist (RSS) assists patients with substance abuse and mental health disorders, working under the direction of the Program Director and/or Assistant Program Director and in collaboration with clinical, nursing, and medical staff. This includes, but is not limited to, assisting patients with daily schedules, leading patients in educational and recreational activities, facilitating psychoeducational groups, and accompanying patients to and from examinations and treatments. The primary role of the RSS is to support the delivery of individual client care through a focus on safety and engagement. Specific Responsibilities: Monitors patient activities, provides security checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior. Participates in direct patient care including ensuring patient safety and interacting therapeutically. Assists in the activities of patients' daily schedule. Assists with de-escalation. Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search, heat treatment, and delivery. Assists patients with packing of belongings in preparation for discharge. Performs, records and reports patient vital signs Monitors Business Center/Workflex for patient compliance with rules and schedules. Monitors patient activities at the Wellness Center/Fitness Center. Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable). Assists with all aspects of visitation program, including greeting, sign-in, orientation, search and belongings processing (if applicable). Understands the principles of 12-Step Programs and how they apply to the recovery process of the addicted client. Aids and instructs clients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in medical records system. May assist in transporting patients and/or patient belongings (as applicable) Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts. Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources. Perform any other job-related duties as assigned. QUALIFICATIONS Knowledge, Skills, and Abilities Required: High school diploma or equivalent. Experience of 1 year working in substance use disorder treatment is preferred. Excellent organizational skills with the ability to prioritize workload and meet deadlines. Ability to work in a fast-paced environment. Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed. Familiarity with behavior modification and 12-step modality. Ability to perform, document and report patient vital signs Valid driver's license and a safe driving record (as applicable). Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available. Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges. Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations. Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Is willing to assume new responsibilities if the quality of patient care dictates. Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly manages several tasks at once. Work Environment: May work in a variety of environments within the substance disorder treatment facility. They spend much of their time on their feet, actively working with patients. This role routinely uses standard office equipment such as computers, phones, photocopiers, IPADS, and scanning devices. The noise level in the work environment is usually moderate Physical Demands: The requirements listed below are representative of the physical abilities required to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is constantly required to walk and stand, and occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.