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Become A Recovery Specialist

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Working As A Recovery Specialist

  • Getting Information
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $42,220

    Average Salary

What Does A Recovery Specialist Do At Wells Fargo

* Negotiating payment arrangements on past due accounts is the core of the collector's job.
* This is a production based position; therefore, the ability to manage the available time to perform the job functions is necessary.
* Leverage auto-dial system to initiate customer contact and determine reason for delinquency;
* Evaluates customers' financial situations and negotiates terms for repayment to bring account current.
* The ability to stay focused and on task is essential to success.
* Responsibilities may include skip tracing and/or collateral analysis.
* After training, the collector should be able to understand State and Federal regulations governing collection practices.
* The collector should be knowledgeable of how to interpret and document information from various sources within the company's computer systems, and possess the ability to perceive unfavorable conditions and identify alternatives to the customer

What Does A Recovery Specialist Do At Catholic Health Initiatives

* Assumes personalresponsibility for professional development, practice, and education.
* Maintains a professional and safe workenvironment.
* Contributes to theplanning, implementation, evaluation and revision of the interdisciplinaryplan of care, goals and interventions for all assigned patients.
* Performs andpromotes safe, knowledgeable age-specific patient care in a holisticmanner.
* Provides patientcare, including psychotherapeutic recovery interventions and patienteducation as assigned.
* Performsvalue-added activities that result in positive financial performance andcustomer satisfaction.
* Performsother related duties as assigned or requested
* Qualifications

What Does A Recovery Specialist Do At Highmark Health

* Engage the individual and establish rapport as evidenced by empathic and active listening, communicating in a nonjudgmental way, recognizing addictive behavior.
* Recognize signs and symptoms of addiction with sensitivity to cultural and environmental differences.
* Assist in development and enhancement of a comprehensive recovery plan by identifying resources, including community programs and agencies, and overcoming barriers to that plan.
* Ability to recognize emergency and crisis situations.
* Educate the individual, family, and community about disease of addiction and the recovery process.
* Conduct self in an ethical manner by adhering to codes of ethics and standards of practice.
* Engage in continuing professional and personal development relative to recovery support services

What Does A Recovery Specialist Do At Pine Street Inn

* completing regular rounds, supporting daily client needs, milieu management to maintain a safe environment, responding to emergency/crisis situations and assist program clinical staff in the delivery of client services.
* The Recovery Specialist must be self motivated with solid communication skills and be capable of working with clients that experience complex issues, such as trauma, addiction, and mental health.
* The position requires problem solving and mediation skills, as well as a high degree of professional ethics and sensitivity to confidential data and delicate personal issues.
* Annual CORI review will be conducted for the Recovery Specialist.
* Acceptable results of annual CORI reviews will be required of Recovery Specialist

What Does A Recovery Specialist Do At Rochester Regional Health

* Assessment.
* Provides new members orientation to the ACT program.
* Counseling.
* ACT Program: Provides education about self-help techniques.
* Teaches effective coping strategies, symptom management.
* Assists in the development of community support systems and networks.
* Participates as member of the clinical team’s on-call rotation.
* Planning.
* Participates as a full member of an interdisciplinary team.
* Establish peer support network and natural supports resources for members.
* Completes required documentation as per program guidelines.
* Education & Communication.
* Participates in and incorporates professional supervision and ongoing education

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How To Become A Recovery Specialist

Collectors usually must have a high school diploma. A few months of on-the-job training is common.


Most bill and account collectors are required to have a high school diploma, although some employers prefer applicants who have taken some college courses. Communication, accounting, and basic computer courses are examples of classes that are helpful for entering this occupation.


Collectors usually get 1 to 3 months of on-the-job training after being hired. Training includes learning the company’s policies and computer software and learning the laws for debt collection in the Fair Debt Collection Practices Act, as well as their state’s debt-collection regulations. Collectors also may be trained in negotiation techniques.

Important Qualities

Listening skills. Collectors must pay attention to what debtors say when trying to negotiate a repayment plan. Learning the particular situation of the debtors and how they fell into debt can help collectors suggest solutions.

Negotiating skills. The main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties.

Speaking skills. Collectors must be able to speak to debtors to explain their choices and ensure that they fully understand what is being said.

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Recovery Specialist jobs

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Recovery Specialist Career Paths

Recovery Specialist
Accounts Receivable Specialist Accountant
Account Manager
5 Yearsyrs
Billing Specialist Accounts Receivable Specialist Staff Accountant
Accounting Manager
7 Yearsyrs
Driver Dispatcher Billing Specialist
Accounts Receivable Manager
6 Yearsyrs
Loss Mitigation Specialist Operations Specialist Operation Supervisor
Assistant General Manager
5 Yearsyrs
Collections Manager Accounts Receivable Specialist Business Office Manager
Business Office Director
8 Yearsyrs
Support Specialist Analyst Human Resources Coordinator
Business Office Manager
8 Yearsyrs
Counselor Case Manager
Career Manager
6 Yearsyrs
Delivery Driver Property Manager Collections Specialist
Collections Manager
5 Yearsyrs
Credit Analyst Credit Manager
Credit And Collection Manager
7 Yearsyrs
Collections Manager Branch Manager Credit Analyst
Credit Manager
5 Yearsyrs
Driver Delivery Driver Sales Consultant
Internet Sales Manager
6 Yearsyrs
Counselor Program Manager General Manager
Managing Director
11 Yearsyrs
Specialist Account Manager Sales Manager
Office Manager
5 Yearsyrs
Billing Specialist Specialist Account Manager
Operations Manager
7 Yearsyrs
Substance Abuse Counselor Service Coordinator Service Supervisor
Patient Services Manager
8 Yearsyrs
Loss Mitigation Specialist Loan Processor Accounts Payable Clerk
Payroll Manager
7 Yearsyrs
Substance Abuse Counselor Program Coordinator Business Manager
Practice Administrator
10 Yearsyrs
Support Specialist Business Analyst Business Manager
Practice Manager
9 Yearsyrs
Specialist Project Manager Program Manager
Senior Manager
10 Yearsyrs
Accounts Receivable Specialist Finance Analyst Assistant Vice President
Vice President And Manager
10 Yearsyrs
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Recovery Specialist Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Carrier

  • Portuguese

  • Russian

  • German

  • Hindi

  • Vietnamese

  • Arabic

  • Italian

  • Turkish

  • Chinese

  • Mandarin

  • Greek

  • Hebrew

  • Wolof

  • Gujarati

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Recovery Specialist

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Recovery Specialist Education

Recovery Specialist

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Real Recovery Specialist Salaries

Job Title Company Location Start Date Salary
Backup & Recovery Specialist The New York Times Company New York, NY Aug 26, 2015 $166,864
Enhanced Oil Recovery Specialist Outsource Research Consulting, Inc. Houston, TX Sep 16, 2016 $62,610
Enhanced Oil Recovery Specialist Outsource Research Consulting, Inc. Houston, TX Sep 12, 2015 $62,610
Data Recovery Specialist I365 Inc. (A Seagate Company) Schaumburg, IL Dec 01, 2009 $60,000
Data Security & Recovery Specialist ESS Data Recovery, Inc. Edwardsville, IL Oct 01, 2013 $55,139
Data Security & Recovery Specialist ESS Data Recovery, Inc. Edwardsville, IL Oct 01, 2013 $50,547
Data Security & Recovery Specialist ESS Data Recovery, Inc. Edwardsville, IL Feb 15, 2011 $48,314
Data Security & Recovery Specialist ESS Data Recovery, Inc. Edwardsville, IL Oct 01, 2011 $48,314
Data Security & Recovery Specialist ESS Data Recovery, Inc. Edwardsville, IL Sep 16, 2010 $48,314 -
Data Security & Recovery Specialist ESS Data Recovery, Inc. Edwardsville, IL Oct 01, 2010 $48,314 -
Data Security & Recovery Specialist ESS Data Recovery, Inc. Edwardsville, IL Oct 01, 2013 $48,147
Heavy Duty Driver & Recovery Specialist Gene's Towing, Inc. Lakewood, WA Oct 12, 2015 $47,237
Chargeback Recovery Specialist Verifi, Inc. Los Angeles, CA Aug 28, 2016 $41,808
Chargeback Recovery Specialist Verifi, Inc. Los Angeles, CA Sep 21, 2016 $41,808

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Top Skills for A Recovery Specialist


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Top Recovery Specialist Skills

  1. Customer Service
  2. Financial Situations
  3. Debt Collection
You can check out examples of real life uses of top skills on resumes here:
  • Provide excellent customer service and recover delinquent assets on accounts for client Washington Mutual.
  • Arranged for repayment or established repayment schedules, based on customer financial situations.
  • Performed skip tracking to locate customers; maintained continual compliance with the Fair Debt Collection Practices Act.
  • Negotiated repayment arrangements on loss balances & coordinated related collection activities.
  • Performed offsets, ordered media, and handle modifying credit card accounts.

Top Recovery Specialist Employers

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