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The differences between recovery specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a recovery specialist has an average salary of $51,598, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a recovery specialist include customer service, mental health and patients. The most important skills for a support specialist are customer service, patients, and mental health.
| Recovery Specialist | Support Specialist | |
| Yearly salary | $51,598 | $40,782 |
| Hourly rate | $24.81 | $19.61 |
| Growth rate | - | 10% |
| Number of jobs | 1,905 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 52% |
| Average age | 24 | 42 |
| Years of experience | - | 2 |
A recovery specialist has various responsibilities depending on their line of work or industry. In a business setting, a recovery specialist is in-charge of devising plans and strategies to protect a company or brand's networks, systems, data, hardware, and software. They primarily function to prevent damages or losses by implementing precautionary and corrective measures. Furthermore, a recovery specialist needs to coordinate with co-workers and team members, report to a manager or supervisor, and adhere to its policies and standards.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Recovery specialists and support specialists have different pay scales, as shown below.
| Recovery Specialist | Support Specialist | |
| Average salary | $51,598 | $40,782 |
| Salary range | Between $24,000 And $108,000 | Between $25,000 And $64,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Prime Healthcare | Microsoft |
| Best paying industry | - | Technology |
There are a few differences between a recovery specialist and a support specialist in terms of educational background:
| Recovery Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between recovery specialists' and support specialists' demographics:
| Recovery Specialist | Support Specialist | |
| Average age | 24 | 42 |
| Gender ratio | Male, 39.3% Female, 60.7% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 14.1% Unknown, 5.6% Hispanic or Latino, 19.6% Asian, 6.8% White, 53.2% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 4% | 11% |