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What does a recovery specialist do?

Updated January 8, 2025
3 min read

A recovery specialist has various responsibilities depending on their line of work or industry. In a business setting, a recovery specialist is in-charge of devising plans and strategies to protect a company or brand's networks, systems, data, hardware, and software. They primarily function to prevent damages or losses by implementing precautionary and corrective measures. Furthermore, a recovery specialist needs to coordinate with co-workers and team members, report to a manager or supervisor, and adhere to its policies and standards.

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Recovery specialist responsibilities

Here are examples of responsibilities from real recovery specialist resumes:

  • Train and supervise newly recruit sailors to meet standard qualifications and achieve certifications.
  • Direct the defense and resolution of dispute liability in arbitration proceedings in order to minimize payout or achieve recovery.
  • Operate, maintain, and perform organizational maintenance on ground-handling equipment used for moving and hoisting of aircraft ashore and afloat.
  • Conduct daily intervention and formal groups, individual counseling, crisis intervention, behavioral programming and auxiliary support activities for patients.
  • Develop, organize and implement psychiatric rehabilitation group activities that address the need of persons with severe and persistent mental illness.
  • Supervise a team of sailors to perform maintenance on firefighting and life-saving equipment after every use; or manufacture recommendation interval.
  • Install and maintain EAF systems and facilities.
  • Utilize sound power phone, perform fire rescue procedures, first aid and CPR.
  • Maintain proper maintenance on fuel valves, stations, pumps, nozzles, and QA office.
  • Perform daily maintenance on equipment following set standards using tools and hazmat material greasing and torque bolts.
  • Inspect all work and comply with QA inspection requirements during all maintenance actions perform by work crews.
  • Plan and assist in the movement of aircraft throughout the hangar bay of an aircraft carrier while underway.
  • Conduct inspections on all aircraft tie-down points on the flight deck and hangar deck to assure deck strength.
  • Operate catapult launch and arresting consoles, rotary, water brakes, jet blast deflectors and cooling panels.
  • Determine safe working loads for hoisting materials, wire rope, manila lines, nylon lines, and webbing.

Recovery specialist skills and personality traits

We calculated that 16% of Recovery Specialists are proficient in Customer Service, Mental Health, and Patients.

We break down the percentage of Recovery Specialists that have these skills listed on their resume here:

  • Customer Service, 16%

    Exercised the highest level of professionalism and confidentiality while performing third party collections and customer service within a call center setting.

  • Mental Health, 12%

    Executed in-office, field, and interactive high intensity psycho-social rehabilitative service training team members serving mental health population.

  • Patients, 10%

    Utilized various equipment and surgical instrumentation in an effort to identify organs for transplant patients.

  • Substance Abuse, 8%

    Assist consumers to identify personal methods of recovery from mental illness/substance abuse and to develop plans to address their recovery process.

  • Rehabilitation, 7%

    Developed, organized and implemented psychiatric rehabilitation group activities that address the need of persons with severe and persistent mental illness.

  • Customer Satisfaction, 6%

    Maintained professional demeanor and tactfully handled escalated calls with the goal of de- escalating them while maintaining or improving customer satisfaction.

Most recovery specialists use their skills in "customer service," "mental health," and "patients" to do their jobs. You can find more detail on essential recovery specialist responsibilities here:

All recovery specialist skills

The three companies that hire the most recovery specialists are:

  • Elevance Health
  • Telecare51 recovery specialists jobs
  • Lahey Health Behavioral Services

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Compare different recovery specialists

Recovery specialist vs. Debt collector

Debt collectors are also known as collection agencies and are responsible for recovering past due debts. Most of them are hired by companies to collect debt either for a fee or a percentage of the total amount recovered. Also, some debt collectors buy delinquent debts at a discount and seek to collect the debt's full amount. They have many strategies to collect debts, including calling debtor's phones, sending letters, and even visiting them at their home. However, if debtors fail to pay their due, debt collectors can either update the debtor's credit report or sue them over debt. Once sued and debtors ignore court hearings and lose by default, results could either be garnishment on debtor'debtors' wages or levies on their bank.

The annual salary of debt collectors is $17,733 lower than the average salary of recovery specialists.Even though recovery specialists and debt collectors are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require customer service, cash application, and medicaid in the day-to-day roles and responsibilities.

These skill sets are where the common ground ends though. The responsibilities of a recovery specialist are more likely to require skills like "mental health," "patients," "substance abuse," and "rehabilitation." On the other hand, a job as a debt collector requires skills like "credit card payments," "debt collection," "patient accounts," and "telephone calls." As you can see, what employees do in each career varies considerably.

The education levels that debt collectors earn slightly differ from recovery specialists. In particular, debt collectors are 4.5% less likely to graduate with a Master's Degree than a recovery specialist. Additionally, they're 0.3% less likely to earn a Doctoral Degree.

Recovery specialist vs. Collector

Collectors are responsible for monitoring and providing immediate actions for client accounts with overdue payments. Collectors must be able to contact clients through phone or e-mail. A collector's duty also includes negotiating on payment procedures and offering repayment plans and alternative payment solutions to free the debt. Collectors need to document any agreements made to the client, updating and verifying contact information, resolving account discrepancies and client complaints, and report escalated concerns to the management.

Collector positions earn lower pay than recovery specialist roles. They earn a $16,726 lower salary than recovery specialists per year.Only some things about these jobs are the same. Take their skills, for example. Recovery specialists and collectors both require similar skills like "customer service," "patients," and "medicaid" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that recovery specialist responsibilities requires skills like "mental health," "substance abuse," "rehabilitation," and "customer satisfaction." But a collector might use other skills in their typical duties, such as, "excellent interpersonal," "outbound collection calls," "patient accounts," and "process payments."

Collectors earn similar levels of education than recovery specialists in general. They're 3.9% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

Recovery specialist vs. Expeditionary airfield systems technician

An average expeditionary airfield systems technician eans a lower salary compared to the average salary of recovery specialists. The difference in salaries amounts to expeditionary airfield systems technicians earning a $0 lower average salary than recovery specialists.

The required skills of the two careers differ considerably. For example, recovery specialists are more likely to have skills like "customer service," "mental health," "patients," and "substance abuse." But a expeditionary airfield systems technician is more likely to have skills like "aircraft emergency," "eaf," "airfield systems," and "diesel engines."

Expeditionary airfield systems technicians typically earn similar educational levels compared to recovery specialists. Specifically, they're 2.2% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

Types of recovery specialist

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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