REI jobs in Seattle, WA - 1117 jobs

REI Co-op is united in finding better ways to work. The goal is to help people find and enjoy the outdoors. When you work for the co-op, you do your best work. You also get support to live your best life. You help shape the future of the outdoors for people and the planet. This job helps REI succeed through examination, accurate forecasting, vendor relations, and managing product inventory to meet financial goals. Responsible for keeping solid business relationships and communication with Merchandising Product and Replenishment teams, vendor partners, and cross-divisional colleagues. Provides detailed and accurate business insights to support growth for Retail stores and Digital businesses. Models and acts according to REI's guiding values and mission. Responsibilities and Qualifications Responsibilities: Business * Owns creation of seasonal forecasts for product demand based on research and input from Merchant Product partners * Partner with the Category Planning Manager (CPM) to reconcile category forecasts with seasonal financial plans. Ensure goals are achievable and present the plan to department leadership. * Examines and acts on product trends and performance with a forward-looking mindset to deliver sales * Ability to apply sound financial actions to a product strategy to deliver growth * Manages product inventory flow in-season & pre-season to achieve performance goals * Initiates and manages purchase orders * Drives vendor accountability for delivery accuracy and timeliness and negotiates to achieve profitability goals * Manages markdown planning and product end-of-lifecycle recommendations Team * Uses proven communication skills to engage and challenge others for the achievement of business goals. * Provides insights and feedback to Merchant Product & Planning partners to influence better Assortment Planning * Provides ad-hoc examination and reporting to support business needs as a category specialist * Partners with Merchandising Data Specialist & Assistant Category Merchant to manage open orders * Partners with Replenishment Analyst on funding & prioritizing In Season item reactions Self * Pursue self-development through work with your Manager, training and networking with other FAs * Develop change management skills to thrive in an expanding work environment * Take part in in cross-functional project opportunities to gain co-op wide perspective Qualifications: * Minimum 2 years merchandising experience * Bachelor's Degree * Familiarity and interest in REI products, activities and services * PC proficiency in Microsoft Windows, Office: Excel, Word, Outlook, Explorer * Experience with product trend and inventory examination forecasting acquisition allocation and management for multiple stores and digital sales * Knowledge and effective execution of merchandising math methods; open to buy, initial mark-up, gross margin, markdowns, shrink, damages, inventory turnover * Uses excellent communication skills, business sense, creative thinking, and good judgment to solve problems or find business opportunities. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $74,400.00 - $119,100.00 per year

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $20.5 - $24 / Hourly

Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting. Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting. Ensure safe, effective and efficient customer service is provided throughout department. Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements. Provide training, support and follow up on all aspects of Key Retailing. Coach and train customer service manager and front end supervisors. Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner. Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area. Follow through on special assignments and perform any and all duties as assigned. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Willing to work mornings, afternoons, evenings, or nights as the work demands. Willing and available to work weekends and holidays as needed (emphasis on Prime Time) Store retail experience with an emphasis on customer service and front-end operations. Ability to multi task and handle large workloads. Effective written and oral communication skills. Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc. Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control) Past work record must exhibit a high level of integrity and dependability. Desired Thorough experience in customer service and all phases of front-end operations.

Nordstrom is a premier, leading fashion retailer based in the U.S. and was founded in 1901 as a shoe store in Seattle. Today, Nordstrom offers the very best of what's next in fashion for its customers and proudly operates more than 300 locations - Nordstrom Full-line stores, Nordstrom Rack, and Nordstrom Local service hubs across the United States. Customers are also served online through Nordstrom.com and Nordstromrack.com. The Nordstrom Technology team designs, develops, and deploys technology solutions across a broad range of in-store and online services. To serve customers on their terms, Nordstrom is constantly looking at ways in which technology can support the evolution of the customer experience. BRING YOUR PASSION FOR TECHNOLOGY TO PROPEL OUR FASHION AUTHORITY We create an inspiring work environment that enables talented people to develop new experiences that delight both our online and in-store customers. Our Technology division closely collaborates with all areas of the company to develop, support, and streamline the business systems used throughout Nordstrom. As a Nordstrom Software Engineering Intern, you'll play a dual role - dedicated student and valued team member. We are committed to building teams that reflect the diversity of our customers and active inclusion is core to how Nordstrom wins. We're an equal opportunity employer and encourage people from all backgrounds to apply! As an intern, you'll… Create online and offline experiences by working side-by-side with your experienced mentors and teammates. Get hands-on experience working alongside our engineering, technical program managers, and UX teams. As part of an Agile DevOps team, you'll gain experience with coding, troubleshooting and automation on diverse projects including web technology, API and application development, cloud technology, mobile apps and infrastructure automations. Contribute to strategic projects with milestones, deliverables and deadlines. You own this if you… Are currently enrolled in a bachelor's degree program with an anticipated graduation date between Fall 2026 - Spring 2027. Have exposure to modern object-oriented and/or scripting language (Java, Golang, C#, Python, JavaScript, etc.). Are looking for a career that pairs your technology expertise with your love of fashion. Are a passionate, curious, and innovative college student, a non-traditional candidate, or in a mid-career transition and is currently working towards a technology-focused degree or related field. Are a self-starter and strong technical contributor who is always looking for new opportunities to solve business problems with data-driven tools. Are highly curious about the business and possess the skills to write code, problem solve and communicate insights in a way that drives positive business outcomes. Thrive in a fast-paced environment thanks to your ace organizational skills and ability to quickly learn new processes and procedures. Have experience working with AWS or other cloud technologies is a plus. What's next? We're glad you asked… The 2026 summer internship program is 10 weeks in duration from June 8 - August 14 in Seattle, WA. Travel and housing are sponsored during program participation. We anticipate hiring decisions being made by February 2026. The hourly pay for this role will be $44.25. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $43.75 - $61.50 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************

The ideal Administrative Assistant to the Top Seller is motivated, results oriented and committed to providing outstanding customer service every day. A day in a Life… * Support salesperson to perform all aspects of the selling process * Set up customer fitting room with merchandise selected by the salesperson * Support team goals and build positive relationships * Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning You own this if you… * Demonstrated ability to develop relationships with customers and coworkers * Strong organizational and follow-through skills * Excellent communication and interpersonal skills * Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment * Physical Requirements: * Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. * Frequent use of hands for grasping, fine manipulation, pushing and pulling * Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. * Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. Washington $17.50- $29.75 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************

The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper. Duties/ResponsibilitiesConsistently creates a welcoming environment as customers enter or exit the store.Immediately responds to customer inquiries and needs. Proactively seeks opportunities to deliver a great customer experience. Assists in the location, availability and selection of merchandise.Uses basic selling techniques to engage with the customer.Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer's loyalty.Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).Completes sales transactions and maintains proper accountability at registers.Processes merchandise returns and exchanges courteously and under company guidelines. Speaks positively about the brand, about our customers, and about other team members. Demonstrates initiative, teamwork and ownership in every interaction.Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations. Assists in daily store recovery, before, during or after store opening hours.Adheres to company policies, procedures, and loss prevention practices.Shares feedback and ideas with management that will help improve the processes in the store. Adapts to an environment that changes quickly while managing multiple tasks.Provides support for all cross-functional departments.Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.Must be at least 16 years of age.Minimum of one year of retail sales experience and previous cash handling experience is preferred. Must be energetic and charismatic.Must have strong communication, organizational and time management skills.Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.Must be able to complete sales transactions in POS register system.Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.Must be able to spend up to 100% of the working time standing and walking. Must be able to lift and carry up to 50 lbs. Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.

Perform general product preparation, clean-up and stock work in the Meat department and provide customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Willing to work weekends and holidays. * Effective written and oral communication skills. * Ability to read shelf tags, signs, and product labels. * Must work with various cleaning solutions, safely use sharp tools, and operate certain equipment. * Ability to work as part of a team in a fast-paced environment. * Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. Desired * Meat work experience or similar experience in food preparation. * Past work record reflects dependability and integrity. * Knowledge of applicable laws and regulations related to employment practices, safety, and food handling * Perform tasks such as cutting, grinding, slicing, preparing, processing, trimming, tenderizing, sealing, packaging, wrapping, bagging, pricing, prefabricating, dating, labeling, scaling, merchandising, selling, serving customers, and other functions in accordance with company policies. * Keep department temperature logs accurately updated and maintained. * Stock and display meat items safely and in accordance with company standards. * Check product quality; make sure it is rotated properly and fresh. * Keep sales areas, backrooms, coolers clean and well organized. * Keep carts, tools, and supplies in their designated areas and well organized. * Keep floors, clean, safe, and free from clutter. * Provide good customer and associate relations. * Communicate effectively with customers and fellow associates. * Unload trucks, sort orders, and place in proper cooler location. * Wash and sanitize equipment in accordance with company and health department policies and procedures. * Make a friendly impression on customers. * Wait on customers and counter promptly and cheerfully; greet customers and provide them with good quality foods. * Increase store sales and profits in conjunction with retail operations and marketing programs. * Be prompt, tactful, calm, courteous, and professional in all interactions. * Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination. * Ability to work cooperatively in high paced and sometimes stressful environment. * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. * Ability to act with honesty and integrity regarding customer and business information. * Ability to follow directions and seek assistance when necessary to resolve customer and business issues. * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. * Must be able to perform the essential functions of this position with or without reasonable accommodation.

At REI Co-op, we believe great gear starts with listening. Our Product Research team connects the products we design and make with real people who love being outside. We call it Cooperative Design and it is central to everything we do. As a Product Researcher, you'll help us uncover insights that guide product decisions and keep the voice of the customer at the heart of everything we make. Here's what we focus on: + **Exploratory Research** : We uncover insights about our member and customer needs (and wants!) for particular product attributes to guide product ideas from concept to production. + **Experience & Field Testing** : We evaluate product performance by getting prototypes in the hands of carefully selected testers who put them through their paces in real-world outdoor settings. + **Data-Driven Recommendations** : We turn research into clear, actionable guidance that helps our teams build gear that delivers great experiences. If you're curious, collaborative, and passionate about shaping products that help people get outside, and have demonstrated product research experience, you'll feel right at home with us. **Responsibilities and Qualifications** **What you'll do:** + Build and execute research plans that inform product design and development. + Recruit and manage panels of outdoor enthusiasts to participate in field testing and other studies. + Lead and support research activities-from interviews and ethnographies to usability testing and in-field trips. + Develop and maintain research tools and methodologies that make insights easy to share and act on. + Synthesize findings into clear, actionable recommendations for product teams. **What you bring:** + 3+ years of experience in product research, field testing, or design research. + Ability to plan and execute research in real-world outdoor conditions. + Strong communication skills for turning data into stories that inspire action. + Comfort managing multiple projects and priorities in a fast-moving environment. + A collaborative mindset and flexibility to adapt as product needs evolve. + Wilderness First Responder certification may be required - we will support training if you don't already have it. This role is based in the Seattle region and must be onsite while managing prototypes and products and specific team and business needs. This role also includes occasional travel and hands-on testing in outdoor environments that can range from a few hours to multi-day overnight events. This is because we believe the best research happens with people doing what they do, where they do it. Flexibility is key. **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $74,400.00 - $105,100.00 per year

This role focuses on driving materials development and commercialization by collaborating with cross-functional teams to ensure products meet functionality, performance, and aesthetic requirements. You will partner with design, development, and technical services teams to validate new compounds and technologies for end-use suitability, balancing performance, quality, delivery, and cost considerations. Responsibilities include supporting polymer testing, managing commercialization timelines, and maintaining accurate documentation within PDM systems. You will work closely with factory partners to align expectations, integrate sustainability goals into material development, and evaluate risks associated with new materials. Additional duties include onboarding new suppliers, overseeing bulk production to ensure alignment with approved standards, and supporting the commercialization of rubber, foam composites, and plastic parts. Responsibilities and Qualifications * RSL Compliance: Monitor, interpret, and stay updated on regulations, standards, and guidelines related to restricted substances in chemical industries (e.g., REACH, RoHS, CPSIA, etc.). Develop and maintain a comprehensive understanding of the company's RSL requirements. Implement strategies to reduce Volatile Organic Compounds (VOC) * Trial Management and Technical Expertise: Organize, oversee, and report on new project trials at vendor and factory partner locations. Provide technical guidance and expertise for the smooth execution and transfer of compounds. * Polymer Testing Expertise: Experience operating and interpreting polymer characterization techniques (TGA, DSC, DMA, FTIR, etc.) for comprehensive polymer testing. Analyze data to optimize compound properties and production processes. * Problem Solving: Hands-on approach to problem solving utilizing statistical data analysis and DOEs with a good understanding of latest advances in polymer processing. * Plastic Processing: Basic knowledge of thermoplastic injection processing, including speeds, pressures, shot sizes, barrel temperatures, appropriate feeder selection, etc. and their relationship with material properties such as viscosity, bulk density of fiber, fiber weight percentage, resin melt temperatures, melt flow rates, and quality control measurements of output. * Collaboration and Innovation: Collaborate closely with materials team at HQ, development, and technical teams to assess new product readiness or compound transfers. Implement new processes and technologies into production under the guidance of Director - Advance Materials Qualifications * BS in Chemistry/Polymer or related field; may be substitute with relevant experience * 2+ years' work experience in Plastic manufacturing, development, or design preferred * Knowledge of appropriate polymer testing methods, interpretation and application of results. * Proven ability to meet deadlines within a product development calendar * Familiar with the management of factory sourced components parts * Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication. * Understanding of the big picture and an aptitude for cross function team collaboration. * Innovative thinking and the ability to use sound judgment to resolve problems. Pay Range $74,400.00 - $109,100.00 per year

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Responsibilities and Qualifications * Monitors, maintains, and responds to alarms within the camera, access control and alarm systems and collaborates with the appropriate internal and external partners to resolve the situation. * Responds to both emergency and non-emergency situations, provides security support, and helps to coordinate the response of other internal and external teams. * Documents and reports information to the appropriate internal and external partner in accordance with company and department policies and procedures. * Log in all visitors, contractors and vendors and issue badges as required. * Inspect and check in and out trailers and containers * Enforces access control ID badge policy by monitoring employee use. Issues temporary and day-use badges and removes/grants access for lost/misplaced access control ID badges per company policy. * Operate a hand-held radio, cell phone or other communication devices as needed. * Makes regular and consistent patrols in and around the REI location, checking for unsafe conditions, hazards, security violations, and unauthorized persons. * Maintain proficiency in emergency response procedures * Serve as a leader in emergency situations, participate in site emergency response team, coordinate evacuations and accounting for employees * 24/7 operations allow for flexible work schedule, but may require working nights, weekends and holidays. Regular attendance and punctuality is required. * Other duties as assigned. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $20.38 - $28.56 per hour

REI Co-op is united in finding, building, and celebrating better ways to work. This helps people find and enjoy a love of the outdoors. When you work for the co-op, you do your best work with support to live your best life. You also help shape the future of the outdoors for people and the planet. This role helps REI succeed by using a careful, risk-based approach to assess and improve governance, risk management, and internal controls. The Senior Internal Auditor scopes, plans, and completes assurance and advisory reviews. This person also acts as a consultative partner on key initiatives. This position works with others across the co-op, giving guidance on risk and control practices. The Senior Internal Auditor also joins integrated audits, including technology and process reviews, all in line with REI's mission and values. Responsibilities and Qualifications Responsibilities * Develop exceptional client relationships and work closely with the business divisions and key support functions * Develop positive working relationships with management. Foster open communication so IA is seen as a trusted advisor. * Ensure REI's IA projects align with co-op priorities. Focus on identifying areas for improvement and communicating them clearly and briefly. * Provide value add and goal consultation on governance, risk, and control related topics * Scope, plan, and execute audit engagements on time. Work in a collaborative style with the rest of the IA team. * Present audit findings verbally and in writing to IA management. Also present findings to senior and mid management in business. Suggest improvements in process, policy, or technology as appropriate. * Ensure that findings and value add observations are validated and effectively communicated, tracked and followed up on * Represent internal audit in a professional manner and maintain good working knowledge of company policies and procedures. * Participate in co-op-wide risk assessment and other special projects as requested by IA management * Integrate data analytics into audit planning and fieldwork to enhance insight generation and audit efficiency. * Coordinate with external auditors or third parties as needed to support audit coverage and minimize duplication of effort. * Stay current on emerging risks, technologies, and audit techniques relevant to retail and IT environments. * Demonstrate adaptability by embracing new technologies and proactively seeking opportunities to improve processes. Qualifications * Bachelor's degree in information systems, computer science, engineering, accounting or equivalent * Masters in management information systems, computer science or related field * 3+ years internal audit and/or risk management consulting experience in IT or technology-enabled audits * 2+ years of supervisory experience in a mid to large company environment * Thorough knowledge and understanding of internal audit, risk management and compliance standards and frameworks (COSO, COBIT, NIST, etc.) * SAP ERP experience preferred * Cybersecurity Audit/knowledge experience preferred. * Prior experience in the retail/consumer business industry highly preferred * Experience using automation, data analytics and dashboarding tool (i.e. ACL, Tableau, Sigma) * Relevant certification (CISA, CISSP, CIA, CPA) or ability to obtain within 12 months. * Limited travel required (10%) Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $85,400.00 - $136,700.00 per year

REI Co-op is united in finding better ways to work. The goal is to help people find and enjoy the outdoors. When you work for the co-op, you do your best work. You also get support to live your best life. You help shape the future of the outdoors for people and the planet. As the Asset Protection & Risk Management Sr. Data Scientist at REI, you will work with cross-functional data sets. You will influence the long-term growth of our department's analytics capability. You should have exceptional technical, business, and communication skills. You must translate key business questions into data processes, data sets, models, and examination that answer those questions. You will drive regular deep, topical analyses of strategic and tactical questions focusing on an industry concept of Total Retail Loss. You will also help create and maintain all data pipelines and analytics strategy for the Asset Protection and Risk Management team. This role uses knowledge of statistical modeling, technical skills, and business understanding to build insights and capacity. This helps REI deliver exceptional results. The ideal candidate is a self-starter with many technical and critical skills. The candidate should be skilled at turning data findings into clear, useful insights. Responsibilities and Qualifications * Show an infectious curiosity and exceptional determination. Have a deep commitment to learning and applying knowledge to solve important business problems. Push the boundaries of our abilities. * Thrive in an environment of change and uncertainty. Apply scientific objectivity and intelligent ingenuity to solve problems and test hypotheses and beliefs. * Proactively develop new metrics and studies to quantify the value of different aspects of business processes and consumer behavior * Translate analytic insights into concrete, actionable recommendations for business or product improvement * Highly skilled at querying relational databases (SQL). Able to automate and maintain processes to pull and integrate data from many different sources. * Translate and effectively communicate future business needs into requirements that inform enterprise analytics platform strategy * Integration of internally and externally produced unstructured, semi-structured, and relational data sources * Build and maintain processes to acquire, transform, and curate multiple types of data necessary for examination and insights * Possess exceptional writing, data visualization, and communication skills. Can explain complex quantitative examination clearly and precisely to senior executives. * Have a solid passion for answering hard questions with data. Demonstrate the ability to create and implement new ideas at many levels of the organization. * Revel in the complex, but seek to simplify and clarify in your examination and communications * May perform other ancillary duties including but not limited to: coordination of testing, tuning, troubleshooting, business consultation and training Required Qualifications * Bachelor's degree in computer science, computer engineering, mathematics, statistics, physics, or other quantitative discipline required * 5+ years of related work experience as a data scientist, predictive analyst, statistician, quantitative analyst or actuary. * Demonstrated ability to self-educate and learn while doing in a highly complex, ambiguous, and rapidly changing environment. * Exceptional experience in developing sound analytics-based solutions to business problems * Proficiency in at least one modern programming language and a statistical programming language, Python & R preferred * Has deep experience with SQL and relational data models. Has exceptional skills in visualization tools like Tableau and Sigma. Has exceptional skills in Microsoft tools like Excel and VBA. * Excellence in applying critical rigor & technical proficiency to the business environment * Demonstrate skill in explaining complex technical and critical ideas to non-technical audiences. Adjust communication style to fit the audience at any level of the organization. Preferred Qualifications * Master's Degree or Ph.D. * Hadoop knowledge/Experience, Map Reduce, HBASE/HIVE, Basic Spark * Previous experience in a multi-channel retail environment Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $144,000.00 - $244,800.00 per year

The FLEX Sample Assistant will support the photo studio operations for Nordstrom and the online store. The Samples Assistant will be responsible for the prepping and organization of merchandise for the daily shoots, based on volume needs. Flexibility in hours during peak periods will be required. A day in the life… Detailed and professional preparation of samples for product and on figure photography. Preparation primarily involves steaming and ironing samples. Maintain an organized system of sorting samples by size or specialty type for studio. Accurately enter data into studio tracking tools Provide support for entering product descriptions, including measurements, content, and care details. Team with Assistant Stylists, Stylists, Sample Coordinators, and Producers to ensure efficient workflow. Maintain and organize the styling area and supplies. Ensure adherence of company and studio policies. You own this if you have… Exceptional steaming and ironing skills Complete knowledge of fabrics, care, and proper handling High volume, e-commerce assisting experience a plus Skilled in building and maintaining positive working relationships Strong attention to detail, organization, and time management skills Team player with the ability to work independently Flexible, and able to respond immediately to business changes and priorities. Demonstrated understanding of high-end retail and the service environment of Nordstrom Proficiency with knowledge of Mac OS and Microsoft Office Suite Ability to lift 30 pounds *** This is a flexible schedule and on-call, as needed position. Hours and scheduling will depend on volume of work *** We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. Washington: $21.10 - $27.00 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************

This job contributes to REI's success by developing strategy for co-op membership, including complex program design, initiatives and/or lines of business. Membership strategies include articulation of business objectives, target customer, positioning, membership model best-practices, KPIs and program mechanics to serve as a foundation for decisions on new, enhanced, or retired program benefits. This position influences work across the enterprise and provides tools for execution to teams including Integrated Marketing, Digital, Retail, Sales & Customer Service, and others to ensure all customer-facing touchpoints reinforce the strategy. Responsibilities and Qualifications * Develops membership program strategy across diverse program elements to deliver the vision of co-op membership and support REI's business objectives. Includes evaluation and analysis of existing program mechanics as well as new feature exploration, innovation and iterative test and learn. * Serves as a subject matter expert in membership strategy and may consult with other cross-divisional partners. * Contributes to annual co-op membership strategy * Collaborates with Customer Insights to identify member/prospect research needs, analyzing and applying those insights to ongoing strategy development. Builds an in depth understanding of the member and broader industry landscape, drawing on research, syndicated research, internal analytics, and desktop research. Works with business partners and Customer Insights to define member/prospect problems to solve and articulate member/prospect need states, jobs to be done and mindsets as part of developing strategy. Continues to seek new customer insights to learn and improve the membership strategy. * Oversee program management of membership programs and projects, ensuring they are executed efficiently and effectively. This includes planning, coordinating, and monitoring programs/projects, managing budgets, and ensuring alignment with goals. * Works cross-functionally to gather feedback, build shared goals, and achieve alignment on evolving membership program strategy, mechanics, and operations. * Provides thought leadership and defines best practices which contributes to overall Co-op success. * Collaborates closely with partner teams to bring insights and strategy to life in clear, compelling and tangible ways in order to further organizational progress against opportunity areas. * Evangelizes both membership strategy process and specific strategies across the organization. Demonstrates excellent written and oral communication skills. Qualifications * 7+ years in a membership or loyalty program strategy or design role * 3 + years' experience in developing membership strategies in a cross-functional, enterprise model * BA in Business, Marketing or related field, MBA preferred * Strategic thinker who can translate complex issues into simple principles to drive engagement and growth. * Proven success in building membership program mechanics that drive awareness, conversion, engagement and retention. Experience working in human-centered design processes using integrated teams. Solid analytical skills * Working knowledge of consumer insights, experience commissioning insights work, interpreting and applying customer insights findings. Ability to identify customer needs and draft strategies and plans that deliver on those needs. * Program management experience including executing complex strategies, programs, or projects. * Strong presentation and persuasive speaking skills. Storytelling and presentation skills. Able to distill complex information into compelling presentation materials to effectively communicate vision, objectives and strategies with cross divisional peers, team members and leaders. * Demonstrated leadership skills working across a complex set of stakeholders and looks for ways to influence cross-functionally. * Member/customer advocate who considers the ultimate impact of decisions and actions on internal and external customers. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $113,200.00 - $161,100.00 per year

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This job may include working in the rental department. Are you ready to discover better with us? **Responsibilities and Qualifications** How you will be successful: + Assess customer needs and aid in transactions. + Engage in REI's Sales and Service Training and promote REI goods and services. + Maintain equipment, and ensure a clean, secure, and safe work environment. + Produce quality work that meets and exceeds industry standards. + Report quality and safety issues to theshop managers. + Follow REI loss prevention and safety procedures. + Ability to work a flexible schedule based on business needs. + Additional duties as assigned. Bring your passionate, authentic self. You live and breathe REI tools and equipment. You're a builder. You're a safety maven. Customers consult Bike and Ski Shop Mechanics to confirm that their equipment is fitted correctly and maintained. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with customers. Join us in seeking, creating, and building new ways to work. Your qualities: + Enjoys communicating and building relationships, both inside and outside the organization. + Bike and snow sports equipment assembly experience (preferred). + Demonstrates technical skills and proficiency. + Completes required training/certifications. + Sets practical goals and establishes priorities to achieve business goals. + Organizes and uses resources to meet deadlines and communicates about plans and progress. + Ability to transfer 40 pounds. **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $20.86 - $23.66 per hour

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. **This role will support the following locations: King of Prussia, PA, Conshohocken, PA, Princeton, NJ, Marlton, NJ, and Christiana, DE. Candidates must live near these areas.** **Responsibilities and Qualifications** This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a number of specified retail stores and company events. Among the activities the incumbent performs are: (i) conducting Asset Protection training of store management and staff; (ii) conducting investigations when theft or fraud by customers or employees is suspected; and (iii) in consultation with the HQ Asset Protection department, making recommendations or taking action to address shrink and physical security. Models and acts in accordance with REI's guiding values and mission. Your Planning & Navigating Requirements (the plans the job is responsible for creating and executing, and how the job ensures they are implemented) · Develops and compiles documentation related to comprehensive investigations into a variety of risk or loss situations within the retail store. · Coordinates law enforcement activity and compiles case files for prosecuting attorneys; works closely with law enforcement and prosecuting attorneys monitoring progress and providing additional information and data in support of law enforcement investigations and cases. · Detain shoplifters and recover stolen merchandise. · When requested by HQ Asset Protection or the Legal Department, represents REI in court. · Monitors and assesses physical security of assigned retail stores and works with HQ Asset Protection on any issues of security. · Administers Asset Protection training program for stores to build Asset Protection capacity and expertise among store management and staff. · Support market stores with Asset Protection services, when directed by HQ Asset Protection. · Adheres to REI's and HQ Asset Protection's policies and procedures and ensures that such policies and procedures are implemented throughout the store. · Collaborates with HQ Asset Protection and the store managers to establish and deepen the understanding and support of in-store Asset Protection activities. · Participates in periodic training and subject matter updates provided by HQ Asset Protection. · Provides evaluations of store specific Asset Protection strengths and opportunities. · Provides consistent reporting to Field Asset Protection leadership on opportunities and ideas for enhancement of Asset Protection activities and outcomes in the stores. **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $24.86 - $37.31 per hour

This job contributes to REI's success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal full-time employees (FTEs) and strategic oversight of a Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role provides direction to team, establishes work priorities, and evaluates proposed solutions to ensure that technology contributes to achievement of the division's business objectives. The job encourages a culture of continuous improvement, using lean methodologies and is responsible for ensuring cohesive and effective technology support experience for internal employees and contractors, business partners and external vendors. Models and acts in accordance with REI's guiding values and mission. Responsibilities and Qualifications Leading the Way (team leadership, coaching and development responsibilities for this "manager of staff") * Directly manage, mentor, and develop internal IT support staff (FTEs), fostering a culture of continuous improvement, customer service excellence, and technical proficiency. * Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. * Supports the implementation of company programs, procedures, methods and practices to promote REI key messages. * Challenges and inspires employees to achieve business results, instilling a continuous improvement mindset * Ensures employees adhere to legal and operational compliance requirements. * Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. * Conducts and ensures the completion of performance reviews. * Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results. * Establishes and maintains visibility within the department. * Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. Your Planning & Navigating Requirements (the plans the job is responsible for creating and executing, and how the job ensures they are implemented) * Oversees Tier 1 technical support teams and technicians to identify, prioritize and resolve problems with technology products and services in a timely manner. Ensures that all phases of support are coordinated, monitored, logged, tracked, and that service requests are resolved appropriately or escalated for resolution to second and third-level support staff. * Creates support structures to ensure that adequate technical support for end users and retail stores is maintained at all times. Ensures that required technical tools and training are available to the staff providing support. * Primary points of contact and governance leader for the MSP relationship for Service Operations, including quality control, escalation, collaboration, and training.. * Ensures seamless integration between internal support processes and the services provided by the MSP. * Drives improvements into production operations and ensures program runs as an industry best practice. * Prepares budget recommendations for staffing needs, costs of equipment and tools, maintenance, and future projects. * Responsible for ensuring high priority incidents are addressed within SLA. * Responsible for improving service monitoring and alerts, and striving to deliver industry best practice. * Coordinates the effort with other vendor support teams as required. * Establishes and implements service desk policies, procedures, standards and service level agreements. * Monitors and analyzes data to ensure support of current service level needs and to anticipate future needs. * Oversees maintenance and integrity of service desk software documenting reported incidents, troubleshooting and problem resolution. * Analyzes incident reports and logs for trends and ongoing issues. Collaborates and coordinates with other IT departments and disciplines to resolve continuing problems and ensure that the latest methodology is being used to address user service needs. * Provides system evaluation reports to facilitate informed decision max`king and continuous improvement to IT services and products. * Assists business areas in identifying current and future information services * Communicates with team regarding policies and procedures, projects and activities in other groups. * Follows the governance process for technology projects, ensuring that project goals and decisions are based upon business priorities. * Creates and maintains staffing plans. Ensures the team is properly trained and staffed to handle the projected workload, both from an internal staffing and outsourcing standpoint. Makes recommendations to management regarding potential changes to staffing. * Provides management with accurate, timely and relevant information about the status of projects, personnel and activities within the team. * Performs HR supervision, including hiring, firing, conducting performance reviews, setting performance goals, promotions, salary increases, developing subordinates, and managing performance and discipline. * Keeps abreast of technology changes and innovations in the information technology field, especially as it applies to System Operations. * Manages or coordinates vendor relationships and contracts for products, services and support. * Analyzes, assesses and recommends improvements in programs and practices to ensure compliance with regulatory and internal controls. Required Skills & Experience * Bachelor's degree in computer science or business administration, or equivalent training and experience. * 2+ years supervisory experience in the information technology field and the ability to direct technical work teams. * 5+ years experience in information technology, including leading teams in systems analysis or software engineering. * Experience managing multiple project teams. * Experience developing team-level plans and contributing to annual budgets. * Ability to negotiate contracts and agreements with vendors and service providers in the information technology business. * Knowledge of methodologies, standards, procedures and organization that contribute to the development and deployment of technology solutions. * Skills in resource management, project prioritization, problem-solving, issue management and negotiation, and mediation. * Knowledge of business principles from multiple disciplines and ability to apply those principles. * Experience with structured project life cycle, systems development management tools and service management methodologies such as Information Technology Infrastructure Library (ITIL). * Ability to manage customer and vendor relationships. * Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. * Creates a strong, mutually supportive work spirit and culture where people can do their best. * Establishes trust and inspires others. * Makes effective organization and people decisions in a manner consistent with REI's values and ethics. * Delivers on commitments and holds others to same. * Champions the organization and advocates solutions in the overall Company's best interest. * Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. * Consolidates information from various sources including feedback from others to reach sound decisions. * Considers the ultimate impact of decisions and actions on internal and external customers. * Fosters change in company direction. * Effectively plans and executes changes. * Ability to work onsite at Sumner or Issaquah office as needed (at least once a week). Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $113,200.00 - $181,100.00 per year

A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and services to customers. The Sales Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Sales Consultant will spend the majority of their working time traveling and away from a dedicated office environment. Sales Consultants will travel to customers' homes to make sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs, and maintain/drive profitability. The Sales Consultant will also complete required sales contracts and paperwork, and take measurements using industry-standard methods to ensure orders meet required installation specifications. The Sales Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Sales Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs. Key Responsibilities: * 100% - Customer Service -Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions. Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork. Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings. Direct Manager/Direct Reports: * This Position typically reports to the Sales Manager * This position has no Direct Reports Travel Requirements: * Typically requires overnight travel 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. Minimum Qualifications: * Must be 18 years of age or older * Must be legally permitted to work in the United States Preferred Qualifications: * Prior in-home or virtual sales experience * Prior home improvement industry experience * Prior experience with successful lead generation * Computer and application skills and use of varied technology (email, iPad, apps, etc.) Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * Minimal or no education requirements Minimum Years of Work Experience: * 1 + years of previous related work experience Preferred Years of Work Experience: * 1 + years of previous related work experience Minimum Leadership Experience: * No previous leadership experience Preferred Leadership Experience: * No previous leadership experience Certifications: * None Competencies: * Action Oriented * Communicates Effectively * Customer Focus * Drives Results