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  • Senior Pre-Sale Consultant

    Recruit Professional Services 4.2company rating

    Recruit Professional Services job in New Jersey or remote

    NOTE: Fintech experience highly preferred...100% Remote What's Required External Focus Conduct customer discovery to elicit needs, issues, and pain points Create compelling demonstrations and presentations of the Provenir offering to address the customer's challenges Support the sales cycle as required in addition to the above; for example, through Q&A sessions and workshops Contribute to answering customer RFPs; responsible for the business and technical content of the response, by adapting boilerplate responses, writing others, and coordinating appropriate subject matter experts company-wide Internal Focus Collaborate with sales and other relevant internal stakeholders to address prospect objections or cover functional gaps, to ensure a balanced commercial decision can be made and all internal impacts are assessed Document the sales process artifacts including customer needs and potential solution options - as discussed with the customer - to ensure a smooth transition to the Professional Services delivery organization Share developed content and documentation with other global members of the PreSales team and the wider Provenir team for continuing education, demonstration, and process improvement Contribute to internal enablement sessions including new starter onboarding sessions, lunch-and-learns, etc. Work closely with the Product and Solutions teams to ensure learnings and insights from customer interactions are fed back and incorporated in roadmaps to ensure the continued relevance of our solutions in the market Qualifications, Strengths and Skills A minimum of five years working in a sales environment or demonstrable experience in working with sales teams A minimum of three years working within the financial services industry within or around credit risk decisioning as the primary discipline, possibly but not necessarily including experience in related disciplines such as AI/machine learning, fraud risk/financial crimes prevention, business analytics, or automated payment processing A bachelor's degree in business, computer science or similar/related major Intellectual curiosity Experience with enterprise technology, basic programming and knowledge of integration patterns is useful, but not required Experience on teams implementing software or managing software projects in some capacity is preferred, but not required Proven experience working with and building trust and relationships with multiple internal and external stakeholders Excellent planning skills with ability to prioritize and manage work for a team with varied priorities Excellent documentation and communication skills with strong attention to detail Minimum college-level writing, proofreading, and editing skills a must Team player who also has the ability to work independently For Canadian applicants, proficiency in French is a plus Our employees are our top priority, we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave along with retirement benefits to plan for your future. #RecruitPS
    $94k-156k yearly est. 60d+ ago
  • Remote Recruiter for Busy New York Real Estate Staffing Agency

    Recruit New York 4.2company rating

    Recruit New York job in New York, NY or remote

    ****Must be an excellent writer and a great communicator. **** Part-time recruiter (up to 25/hrs/week) needed for a NYC recruiting agency. Most work done remotely. Prior experience not mandatory - will train. For details and for an opportunity to interview, please email your resume and a cover letter.
    $43k-61k yearly est. 60d+ ago
  • Sales Account Manager

    FX Staffing 4.1company rating

    Hamilton, OH job

    We are seeking a highly motivated and experienced Key Account Manager to join our team to contribute to the continued success of the company. The ideal candidate will be responsible for managing key accounts, developing relations, and growing business opportunities within existing accounts. Position Responsibilities: Develop and maintain strategic relationships with C-level executives, directors, and onsite/location managers to drive sales at multiple levels within key accounts Visit key accounts on a quarterly basis to develop relations, understand customer needs, and identify opportunities for growth Communicate customer needs, feedback and potential new business development projects to the internal team Act as the customer advocate within the organization, ensuring that customer needs are met and exceeded Work closely with the sales team to communicate customer needs without quoting responsibility Develop and implement strategic account plans to achieve sales targets and goals Collaborate with cross-functional teams to ensure customer satisfaction and retention Monitor market trends, competitive activity, and industry develops to identify potential opportunities and threats Qualifications and Skills: Bachelor's degree required Five plus years of experience in key account management, sales, or business development within the manufacturing industry Strong communication and interpersonal skills Proven track record of developing and maintaining relationships with key accounts Ability to analyze data, identify trends, and develop strategic plans Excellent negation and presentation skills Ability to travel 50% of time
    $26k-42k yearly est. 4d ago
  • Director, Customer Retention

    High Level Services 4.1company rating

    Remote job

    About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactEvery month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.Learn more about us on our YouTube Channel or Blog Posts Who You Are: You are a customer-obsessed retention leader who thrives at the intersection of customer experience, success, support, and operations. You excel at building high-performing teams that don't just solve problems, they prevent them. You bring deep expertise in customer lifecycle management, churn prevention, early adoption, and de-escalation. You know how to develop managers, scale programs, and use customer insights to drive measurable improvements in retention, NRR, and product adoption. You are energized by helping customers find value quickly and by creating an environment where teams feel empowered, accountable, and proud of the experience they deliver. As the Director,Customer Retention, you will lead and evolve HighLevel's retention engine across early adoption, de-escalation, frontline care, and customer value realization. You will partner closely with cross-functional teams to ensure customers achieve success in their first 90 days - the most critical driver of long-term retention. You thrive in high-growth environments, take ownership of customer outcomes, and operate with a balanced mindset of strategy, operational excellence, and people leadership. What you'll be doing:Retention Leadership & Strategy Lead and oversee 3 Customer Care/Retention teams (40+ members) focused on proactive resolution, engagement, and churn prevention. Rebuild the org from "Customer Care” into a Retention & De-Escalation Center designed to protect revenue and reduce churn at scale Create and operationalize retention frameworks that eliminate friction, close expectation gaps, and accelerate adoption. Early Adoption & Customer Health Drive early activation, onboarding success, and value realization across the first 90 days, the period most correlated with long-term retention. Identify customer-risk patterns early and design playbooks that trigger proactive outreach before churn happens. Ensure the team is skilled and certified in all onboarding SOPs, including KO Calls and Implementation Calls. Cross-Functional Collaboration Partner with Customer Success, Account Management, Support, Product, and Marketing to create a seamless, retention-driven customer journey. Translate frontline insights into product improvements, experience fixes, and revenue-impacting initiatives. Influence product roadmap decisions through customer insights, patterns, and root-cause analysis from frontline interactions. Operational Excellence Own and run a revenue-retention operating model with clear KPIs tied to gross retention, save rate, activation milestones, and churn attribution Own and improve the metrics that matter, including: Net Revenue Retention Early adoption rates Escalation deflection Establish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention Standardize SOPs, documentation, and workflows that allow retention operations to scale efficiently. Implement forecasting discipline for churn and saves, improving visibility of revenue risk and enabling proactive interventions Champion automation and process innovations that reduce manual effort and improve customer outcomes. Leadership & People Development Lead, coach, and develop frontline managers and team leads - building a leadership bench that can scale with the org. Foster a culture of high accountability, continuous improvement, and customer-centric problem solving. Own capacity planning, staffing forecasts, and headcount alignment to support organizational growth. What You'll Bring: 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation). 5+ years managing managers, with proven success leading large teams of 20+ people. Demonstrated ability to transform reactive support or care teams into proactive, retention-driven organizations. Expert at turning reactive support environments into proactive revenue-saving teams, with measurable reductions in involuntary and voluntary churn Strong commercial mindset - understands plan mix, cohort behavior, discount impact, and how customer experience directly influences revenue outcomes. Deep fluency in early lifecycle metrics (activation, onboarding milestones, first-value attainment) and how these correlate to long-term retention and expansion. Proven experience building de-escalation frameworks, early adoption programs, or churn reduction initiatives with measurable results. Strong operational mindset with expertise in SOP development, process improvement, and scaling through systems and tooling. Exceptional coaching ability - you build leaders who build strong teams. Strong collaboration and stakeholder management skills across product, marketing, success, support, and operations. Highly analytical, data-driven, and able to translate insights into actionable strategies. Positive, resilient, and passionate about helping customers achieve long-term success. Experience/Education/Certifications Required: Bachelor's degree in Business, Communications, Management, or a related field (or equivalent practical experience). MBA or advanced degree preferred but not required. Equal Employment Opportunity InformationThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
    $102k-151k yearly est. Auto-Apply 14d ago
  • Implementation Advisor

    High Level Services 4.1company rating

    Remote job

    About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts Who You Are:As an Implementation Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.Requirements: Listen and fully understand customer requirements and ‘pain points' and translate customer requirements into implementation plans. Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery. Design, create and manage applications, and software integration/migration deployments. Implementation services are delivered within scope or manage any changes in project scope, plans. Identify potential issues and collaborate with leadership when needed, to develop contingency Working with other departments and personnel to ensure information on customer needs are communicated. Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business. Assist in Educational webinars, workshops, and more. Staying up to date with product features and releases. Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency. Updates customer journey playbooks. Demonstrate technical acumen to convert plans into workable solutions. Communicate a passion for customer success with a team player attitude. Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores). Conduct analysis of approved customer content and create a transition plan or migration plan. Advise customers on best practices, risks, and changes that impact institutional processes and timelines. Responsible for driving consulting milestones and achieving the agreed-upon implementation schedule. Provide guidance to customers to address critical and/or outstanding issues impacting the successful Implementation. Actively lead the consulting engagement throughout the implementation. Drive collaboration between internal functional teams and customers to achieve milestones and deliverables. Handle basic support requests during the implementation phase. Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success. Always looking for ways to improve our onboarding delivery. Maintain product knowledge and consistent education. Cross-training with other success functions. Other duties may be assigned and/or modified as business needs change Responsibilities: Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support. 2-3 years of experience using HighLevel or other similar vertical solutions. Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills. Ability to handle multiple tasks in a fast-paced environment. Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.). Strong understanding and proficiency in software solutions and professional service offerings. 2+ years of customer consulting work experience preferred. 2+ years of marketing experience is a plus! Strong verbal and written communication skills. IT technical skills and platform integrations. Experience in managing a diverse group and training each according to company standards. Great communication skills, verbal, written, and presentation capabilities with both customers and leadership. Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction. Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment. Strong analytical and organizational skills with superior attention to detail. Ability to produce high-quality documents, SOP's and customer journey Playbooks. Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability Equal Employment Opportunity InformationThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote #LI-PS1
    $71k-120k yearly est. Auto-Apply 60d+ ago
  • Prophet 21 (P21) Administrator - 100% Remote

    Recruit Professional Services 4.2company rating

    Recruit Professional Services job in New Jersey or remote

    Responsibilities: Manage and maintain the Epicor Prophet 21 ERP system, including upgrades, patches, and configurations. Create and manage user accounts, roles, and permissions. Provide end-user support and training for the P21 system. Troubleshoot and resolve technical and functional issues promptly. Configure workflows, dashboards, and reports to meet business requirements. Develop and maintain SQL queries, stored procedures, and integrations. Ensure data accuracy and integrity within the ERP system. Perform regular system audits and backups. Collaborate with various departments to identify inefficiencies and implement improvements in ERP-related processes. Document business processes and ERP workflows. Oversee integration of P21 with other systems. Design and generate custom reports using Crystal Reports or SQL Reporting Services (SSRS). Requirements: 3+ years' experience with Prophet 21 (P21) system as an administrator / SME in all modules. Experience with P21 Cloud version. Experience with C# and .NET programming required for DynaChange, API etc. SQL query writing, stored procedures, and performance monitoring. SSRS, Crystal Report designing and deployment. #RecruitPS
    $86k-128k yearly est. 60d+ ago
  • Strategic Account Executive

    D-Id 4.2company rating

    Remote or Miami, FL job

    The Opportunity simpleshow/D-ID is seeking an experienced Strategic Account Executive to join our Strategic Sales team. This position is ideal for a methodical, consultative seller who excels at value-driven sales and relationship building. You will play a critical role in driving sales and maximizing expansion opportunities within a defined list of enterprise customers. Your focus will be on landing and expanding enterprise accounts, those with over $5 billion in revenue, helping to accelerate D-ID's growth across some of the world's most innovative organizations. What You'll Do Drive new business with large enterprise organizations while also managing and closing smaller opportunities Drive ARR growth by expanding existing client relationships into global enterprise partnerships Manage the full sales cycle, from prospecting to close, with precision and ownership Sell into multiple functional areas, including HR, Learning & Development, and Marketing Serve as a trusted advisor, helping clients revolutionize their business processes through avatar agents and AI-powered video solutions Build and execute strategic account plans to ensure accurate forecasting, consistent quarterly delivery, and long-term customer growth outcomes Requirements We want to hear from you if you have: Extensive experience in B2B SaaS full-cycle sales Experience landing and expanding enterprise logos with a track record of closing six-figure deals, while also closing smaller deals Proven success managing complex sales cycles (7+ months) and consistently meeting or exceeding pipeline generation targets for new business Strong experience in outbound prospecting, leading product demonstrations, and executing value-based sales strategies focused on measurable ROI Deep understanding of structured, value-driven methodologies such as MEDDPICC, Challenger, or similar frameworks Demonstrated ability to identify client pain points, build champions, and deliver business outcomes across global, matrixed organizations Executive presence and exceptional communication skills, with the ability to engage and influence senior stakeholders A growth-oriented mindset with experience thriving in fast-paced, high-growth environments and turning that energy into results Proficiency with Salesforce (or another CRM), and Sales technology such as: SalesLoft, LinkedIn Sales Navigator, ZoomInfo, etc. Bonus if you have: Experience with Video SaaS Experience selling native AI Experience selling API solutions Certification in deal qualification / prospect discovery Benefits Competitive Earnings: Base salary + uncapped commission + ESOP Remote work environment + provided MacBook computer, monitor/accessories Healthcare: Medical, Dental, Vision, and comprehensive supplemental coverage options Retirement: 401k Plan, 4% employer matching ($ for $, immediate vesting) Parental Leave: 12-weeks of company-paid paternity/maternity/adoption leave Time off: 15 days of PTO (plus an additional day for each year worked), generous paid sick time, 8 paid Holidays Plus more!: Great colleagues, fun culture, including company-paid trips to sunny Miami, FL, for Sales meetings (usually bi-annually) and other incentives throughout the year! Compensation Our Account Executives benefit from competitive salaries, a 50/50 OTE split, and uncapped earning potential. Commission includes a generous accelerator program designed to reward overperformance and drive exceptional results.
    $89k-153k yearly est. Auto-Apply 56d ago
  • Audit Manager

    FX Staffing 4.1company rating

    Hamilton, OH job

    About the Role As an Audit Manager, you will: Oversee multiple audit and assurance engagements, ensuring quality, timeliness, and client satisfaction. Serve as a strategic advisor to owners and C\-level executives, delivering insights beyond financials-such as operational improvements, KPI development, and risk management. Lead and develop a high\-performing team through mentoring, performance reviews, and training. Strengthen existing client relationships while identifying opportunities for new or expanded advisory services. Drive innovation and efficiency in audit processes and technology adoption.. · We're Looking For 5\-10 years of public accounting experience (audit focus), especially with non\-profits and SMEs. CPA certification Demonstrated ability to manage complex engagements and client portfolios. Proven leadership in supervising and developing team members. Excellent communication and relationship\-building skills with business owners and executives. Strong business acumen and a proactive, consultative approach. A passion for continuous learning, collaboration, and client service. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"50687232","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Accounting"},{"field Label":"City","uitype":1,"value":"Hamilton"},{"field Label":"State\/Province","uitype":1,"value":"Ohio"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"45015"}],"header Name":"Audit Manager","widget Id":"307738000000072311","is JobBoard":"false","user Id":"307738000000083003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":false,"job Id":"307738000004375042","FontSize":"15","google IndexUrl":"https:\/\/fxstaffing.zohorecruit.com\/recruit\/ViewJob.na?digest=aynh ZahhyL67OewDlbXUzpMEgwRHuUq0ZRpfl4eCsHg\-&embedsource=Google","location":"Hamilton","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"c1hl26220e4ef4097400797605d5fa0dea6e2"}
    $96k-146k yearly est. 21d ago
  • Sr. BI Engineer

    High Level Services 4.1company rating

    Remote job

    Sr. BI EngineerLocation: US (Remote) Level: P2Schedule: 9 AM - 5 PM CST About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Who You Are As a Sr.BI Engineer, you are a detail-oriented problem solver with a passion for turning complex data into actionable insights. You have a deep understanding of data structures, business requirements, and reporting needs, enabling you to design and implement scalable data solutions. Your technical expertise spans data warehousing, pipeline development, and visualization tools, allowing you to empower stakeholders with reliable and efficient data-driven decisions. You thrive in a collaborative environment, take ownership of data governance, and are proactive in identifying opportunities for process automation and optimization. What You'll Be Doing: Data Strategy, Architecture, and Ownership - Own the end-to-end data lifecycle, from ingestion and transformation to delivery, ensuring alignment with business priorities and analytical goals.- Architect and oversee scalable, high-performance data pipelines and warehouse structures that serve as the foundation for company-wide analytics and automation.- Partner with Engineering and Product teams to establish data design standards, naming conventions, and quality benchmarks, ensuring long-term sustainability and performance.- Drive decisions on data architecture, tooling, and storage optimization, balancing scalability, cost, and performance tradeoffs. Data Modelling, Quality, and Governance - Lead data modeling efforts that transform complex, cross-domain data into clear and accessible models supporting business-critical dashboards, experimentation, and AI workloads.- Implement robust data validation frameworks and monitoring systems to proactively detect and resolve data quality issues.- Champion data governance - define standards for access control, lineage, cataloging, and compliance.- Collaborate with security and platform teams to institutionalize best practices for data stewardship and democratized analytics. Advanced Analytics and Stakeholder Partnership - Partner with senior business stakeholders to identify high-impact analytical opportunities and translate business questions into scalable data solutions.- Use strong command of SQL, Snowflake, and Python to design complex analytical models and build self-serve dashboards in Tableau or Looker.- Develop and deliver insight frameworks that enable data-informed decision-making across Marketing, Product, and Operations teams.- Mentor analysts and engineers, fostering an environment of learning and technical excellence. Innovation, Automation, and Continuous Improvement - Continuously evaluate and implement emerging data tools and frameworks to enhance speed, accuracy, and reliability of analytics delivery.- Lead initiatives to automate reporting workflows and implement CI/CD for data pipelines, ensuring reproducibility and scalability.- Partner cross-functionally to identify and eliminate data bottlenecks, optimizing for both velocity and reliability in decision support.- Drive a culture of proactive problem-solving through documentation, standardization, and data enablement across teams. By joining our team, you will play a pivotal role in transforming raw data into meaningful insights, driving business success across the organization. What You'll Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience/Education/Certifications Required: - 5+ years of experience in business intelligence, data engineering, analytics, or a related field.- Advanced SQL expertise with experience handling complex queries and data transformations.- Strong knowledge of engineering and operations best practices, including version control, data quality assurance, testing, and monitoring.- Data modeling expertise with experience in ETL, Data Warehousing, and Data Lakes.- Data visualization skills using Tableau to create compelling dashboards and reports.- Programming proficiency in one or more languages (e.g., Python, Java) for data processing and analysis.- Basic knowledge of statistical measures and techniques.- Exceptional communication and collaboration skills, with the ability to communicate complex technical information to less technically sophisticated stakeholders and data professionals.EEO Statement: The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-PS2
    $95k-133k yearly est. Auto-Apply 12d ago
  • Senior Tax Accountant

    FX Staffing 4.1company rating

    Remote or Hamilton, OH job

    Your Role: Senior Tax Accountant and Employee\-Owner Lead client engagements across diverse industries Cultivate strong client relationships Mentor and guide staff accountants Drive firm growth as a stakeholder Qualifications for Success 2\-4 years of public accounting experience in business tax Bachelor's degree in accounting CPA or EA License (or commitment to obtain) Advanced Excel skills preferred QuickBooks Online experience preferred Benefits That Matter Competitive salary Comprehensive healthcare Robust retirement plan\- On average, ESOP employees have retirement accounts 250% larger than those at traditional firms. Generous PTO Work\-Life Balance - 53\-hour weeks for busy seasons (lowest in the area) Maternity and Parental Leave What Makes Us Unique THRIVE Program: Our unique career development initiative provides personalized coaching and clear pathways for advancement. Radical Transparency: Access to company\-wide information empowers you to think and act like an owner. Work\-Life Integration: Enjoy flexible schedules, work\-from\-home options, 53\-hour Busy seasons, and Summer Fridays with reduced hours "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"50687232","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Accounting"},{"field Label":"City","uitype":1,"value":"Hamilton"},{"field Label":"State\/Province","uitype":1,"value":"Ohio"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"45015"}],"header Name":"Senior Tax Accountant","widget Id":"307738000000072311","is JobBoard":"false","user Id":"307738000000083003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":false,"job Id":"307738000004359049","FontSize":"15","google IndexUrl":"https:\/\/fxstaffing.zohorecruit.com\/recruit\/ViewJob.na?digest=aynh ZahhyL67OewDlbXUzqIpPOozyw48hhL5KSBFy4g\-&embedsource=Google","location":"Hamilton","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"c1hl26220e4ef4097400797605d5fa0dea6e2"}
    $61k-80k yearly est. 47d ago
  • Sr. FP&A Systems Analyst

    High Level Services 4.1company rating

    Remote job

    Sr. FP&A Systems AnalystLocation: US (Remote) Reports to: Sr. Director, FP&A About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Who You Are: HighLevel is seeking a Sr. FP&A Systems Analyst to join our Corporate FP&A team. This hands-on role will support the implementation, maintenance, and optimization of our financial planning system, Abacum, and help integrate financial and operational data to streamline reporting across the business.You'll play a key role in shaping how the Finance team operates by building efficient, automated processes that improve accuracy, visibility, and scalability. You will be driving forward the scaling of our financial processes, identifying opportunities to reduce manual effort, and empowering self-service reporting for management. The ideal candidate has experience working with modern FP&A or BI tools, enjoys solving data and system challenges, and thrives in a fast-paced, collaborative environment.You will report to the Senior Director, Corporate FP&A and partner closely with FP&A, Accounting, People, and Data teams.What You'll Be Doing: Support the implementation, configuration, and ongoing maintenance of Abacum, ensuring the tool meets Finance's planning, reporting, and forecasting needs Integrate financial and operational data from key systems (e.g., NetSuite, Snowflake, HRIS, CRM, billing systems) to ensure accurate and automated data flows into Abacum Build and enhance reporting dashboards and planning templates within Abacum to support Finance and cross-functional teams with consistent, real-time insights Effectively lead the intake, coordination, and execution of multiple projects or requests from cross-functional stakeholders. Collaborate with FP&A and Accounting teams to align data definitions, assumptions, and reporting structures across systems Support the rollout of Abacum “spaces” and dashboards for business partners across the organization, ensuring data accuracy and ease of use Assist with data validation and reconciliations to ensure integrity between source systems, financial models, and reporting outputs Document key workflows, integrations, and system processes to ensure long-term scalability and repeatability Identify and automate manual Finance workflows by leveraging system capabilities and integrations to reduce friction and improve efficiency Partner with Finance leadership to evaluate new features, enhancements, or integrations that improve system performance and user experience Provide training and support to FP&A and business users on system functionality, dashboards, and best practices What You'll Bring: Bachelor's degree in Finance, Accounting, Information Systems, or a related field 5+ years of experience in FP&A, Finance Systems, or related roles within a SaaS or technology company Hands-on experience with FP&A tools (Abacum preferred; Pigment, Adaptive, or Anaplan also relevant) Familiarity with ERP systems (e.g., Intacct, NetSuite) and data warehouses (e.g., Snowflake) Basic understanding of system integrations, data flows, and financial planning processes (forecasting, budgeting, headcount planning, reporting) Strong analytical and problem-solving skills with keen attention to detail and data accuracy Experience working with BI or reporting tools (e.g., Tableau, Looker, Power BI) is a plus Ability to translate business needs into clear system requirements and collaborate effectively with technical teams Strong organizational and communication skills; comfortable managing multiple projects in a fast-paced environment Curiosity, ownership mindset, and enthusiasm for improving financial systems and processes Equal Employment Opportunity InformationThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote#LI-TA1
    $81k-110k yearly est. Auto-Apply 40d ago
  • Director, Global Equity Administration

    High Level Services 4.1company rating

    Remote job

    About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Who You Are: The Director, Global Equity Administration, will lead and scale our global equity programs as the company transitions from a legacy equity platform to a modern, enterprise-level solution. This role is ideal for a detail-oriented and technically skilled professional with deep experience in enterprise level equity administration, SEC reporting, and complex equity awards. The successful candidate will oversee all aspects of our equity plan operations, ensuring accuracy, compliance, and a first-class experience for participants. This position partners closely with Finance and Accounting, Legal, HR, Payroll and external partners to manage the end-to-end lifecycle of equity awards and related disclosures. What You'll Be Doing: Equity Administration & Systems- Lead the migration from the current equity platform to an enterprise-grade equity management system (e.g., Shareworks, E*TRADE, etc.).-Oversee all day-to-day operations of the company's equity programs, including grants, exercises, releases, cancellations, and modifications.-Ensure accurate maintenance of the equity database and cap table, including reconciliation with the general ledger and payroll systems. Financial Reporting & Compliance- Partner with Finance and Accounting teams to support both the accounting for stock-based compensation and the forecasting of future stock-based compensation.- Manage accounting for equity modifications, repricings, and other complex transactions.- Support quarterly and annual financial close processes, including reconciliations and audit deliverables related to equity awards.- Contribute to SEC filings (10-K, 10-Q, Proxy/CD&A, S-8, etc.) or external filings by preparing equity-related disclosures and share activity schedules. Governance & Policy- Maintain compliance with SEC, IRS and other relevant regulations (Section 16, Rule 144, etc.).- Support Board of Directors and Compensation Committee reporting, including grant approvals and equity plan management.- Develop and enforce best practices and internal controls around all equity processes. Stakeholder Management- Partner with Finance, Legal, HR and external advisors to ensure alignment across compensation strategy, employee communications, and equity plan design.- Serve as a subject matter expert for employees and executives on equity-related matters.- Provide insights and recommendations to improve process efficiency, data integrity, and compliance. What You'll Bring:- 12 yrs + years of progressive experience in equity administration, with at least 10 years in a public company setting.- Bachelor's Degree and Certified Equity Professional (CEP) Level 3 designation required.- Experience supporting SEC reporting and proxy disclosures (CD&A, executive compensation tables, etc.).- Proven experience leading an equity platform migration or system implementation.- Strong understanding of equity award lifecycle management.- Exceptional attention to detail and a commitment to accuracy and compliance.- Familiarity with Payroll systems and HRIS integrations preferred.- Excellent communication, interpersonal, and strategic thinking skills. Equal Employment Opportunity InformationThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote #LI-SM1
    $55k-89k yearly est. Auto-Apply 18d ago
  • Executive Director -Ohio, ALF

    Recruit Secure 4.2company rating

    Recruit Secure job in Hunter, OH

    Recruit Secure is collaborating with a beautiful Assisted Living Facility (ALF) located in the Hunter, Ohio area that is seeking an experienced, dynamic, and energetic Executive Director. The Director will be responsible for the leadership, oversight, and daily operations of this large facility (about 125+ beds) with a Memory Care unit The successful candidate will have demonstrated success in staff leadership, business plan, and policy development, ensuring regulatory compliance, and financial management in the healthcare industry. Additionally, has had great success in building relationships with staff, residents, and community organizations. The salary for this position is dependent on experience and qualifications. An excellent (full) benefit and bonus package is included. Responsibilities: Oversee day-to-day operations of all facility departments and services and ensure that compliance is ongoing Ensure Dept. of Health survey readiness Leadership and direct supervision of all staff, including recruitment and hiring Seek continuous quality improvement to deliver a high level of care to residents Work with Sales and Marketing to drive census and position the facility as a premier Assisted Living community Develop and implement policies and procedures as needed Resolve any issues in a positive proactive manner Requirements: At least 3-5 years experience as an Administrator in an Assisted Living facility Current and active Ohio State License Bachelor's degree in Business or Health Care Administration or equivalent experience Extensive knowledge of current federal, state, local, and corporate guidelines and regulations governing management in Assisted Living healthcare facilities. Knowledge of Medicaid/Medicare procedures and applicable policies Well-versed in Dept. of Health regulations, Labor law, OSHA, etc. Experienced in preparing and maintaining budgets Superior communication skills...ability to communicate and work harmoniously with staff, residents and resident families, physicians, social workers, etc. #IND123
    $72k-123k yearly est. 60d+ ago
  • Affiliate Land Manager - Sales

    High Level Services 4.1company rating

    Remote job

    About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Who You AreYou are looking for an opportunity to bring your creative, organized, and strategic thinking to a role that allows you to impact the success of others. Leveraging your sales-minded entrepreneurial spirit through creative outreach strategies to engage and recruit potential affiliates to join the HighLevel program. Your excellent communication skills and working knowledge of the marketing technology landscape will serve you well as you impact and expand the largest channel of HighLevel customer acquisition.What You'll Be Doing: Measure success against affiliate program growth KPIs and metrics Regularly collaborate with Sales, Marketing, and Departmental leadership to develop and deploy ongoing Affiliate recruitment strategies Prospect and identify an ongoing targeted list of potential affiliates Create personalized strategies for existing affiliate quarterly goals and targets Orchestrate existing and prospective affiliate landing pages and pre-defined affiliate offers Other duties may be assigned What You'll Bring: Bachelor's Degree or Equivalent SaaS Experience required 2+ Years of Digital Marketing, Agency Sales, Account Management or Business Development experience Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO Comfort in public speaking and presentations to a variety of audiences Proficiency in professional writing and or basic copywriting skills A strong technical aptitude to help our users succeed with the HighLevel software Experience working with and or ability to learn the use of various CRM Systems Working Knowledge of the following applications strongly preferred Google Suite, Zoom, Facebook, Instagram, Linkedin and other social media Equal Employment Opportunity InformationThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote#LI-BQ1
    $65k-99k yearly est. Auto-Apply 60d+ ago
  • Solutions Architect

    Recruit Professional Services 4.2company rating

    Recruit Professional Services job in New Jersey or remote

    100% Remote The Solutions Architect is a hands-on role (working in the low-code/no-code software using visual configurable objects and tools) and leads the technical aspects of project delivery to our clients. This role is suitable for someone who enjoys working with clients from inception through to production release and is eager to take ownership of the quality of the delivery, from initial solution design through requirements elicitation and ultimately into the commercially live domain. The role requires broad skills in the majority if not all of the following areas (these will be put to use on a daily basis): Integration with source systems and configuration of API's to 3rd party data providers: able to create well formed XSD schemas, XML document design and perform XSLT transformations. Previous experience implementing scalable SOAP services and WSDLs. Previous experience with RESTful API stateless architecture. Database integration with JDBC (desirable) Visual configuration of data models, data mapping and data transformation Elicitation of business rule requirements and visual configuration of these rules Light coding skills inc JavaScript, SQL, scripted calculations and algorithms (deploying as objects within a no code/low code development tool), html (for integration with UI) Knowledge of message queues: JMS (primarily MQSeries) Solution design and configuration: Sequence modelling, synchronous / asynchronous processes, micro services, batch processes, error handling, auditing Deployment of analytical models: ideally with some understanding of R, SAS or Python models Unit and system integration, load and stress testing and analysis of test data results (including fine-tuning of solutions to improve performance) Issues diagnosis and resolution - strong problem-solving capabilities. Interpretation of system logs Training of clients on the software (and bespoke solution delivered to the client) and enabling clients to become independent in the development and evolution of the bespoke solution provided to them Provision of advice relating to technical aspects of an implementation regarding the platform and supporting technologies Release management / change management / IT governance best practices. Versioning awareness and support of software upgrades within or beyond a project delivery Understanding of IT compliance, data protection with KYC and AML regulation knowledge being desirable External communication: elicitation and interpretation of business and technical requirements, appreciation of client's business case and ability to articulate value proposition, exposure to senior client relationships: CTO, CIO, COO, CRO, Senior Architects, Heads of Development, Senior Product Managers - ability to adapt communications appropriate for the audience Internal communication: Ability to communicate with non-technical colleagues: Project Managers, Account Managers, Sales and marketing, line managers and supporting roles. Perform peer reviews and articulate recommendations to technical colleagues. Collaborate across client co-coverage teams and share best practices. Provide feedback to core development teams (relaying client product enhancement requests to the software development team) Education Degree level in Computing (or technical / numerate academic discipline). If non-technical, then a career path in IT demonstrating longevity. Experience Proven track record with 3 years or more implementing system applications in a client facing role (which could include internal clients). #RecruitPS
    $95k-140k yearly est. 60d+ ago
  • Manager, Implementation

    High Level Services 4.1company rating

    Remote job

    About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts Who You Are The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers' end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel's overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel's product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications What You'll Do: Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies. Help to develop a proactive approach to customer success by defining customer churn risk criteria Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience. Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers. Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement Devise a customer contact methodology to monitor and improve renewal/retention rates Can include managing or engagement with enterprise accounts Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities Coach team on customer success best practices and training Provide continuous knowledge growth opportunities for Highlevel features and products Collaborate with cross-functional teams to ensure visibility and alignment Managing customer complaints, CSAT results and relationships to assure customers satisfaction. Facilitate proper delegation to team members in the proper roles. Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement Build out a road map for successful implementations and ongoing support of this process and product engagement for team Serve as an escalation point for critical recruiting issue resolution Serve as an escalation point for at risk customers to promote product and resources that will help them be successful Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers Continued optimization of current process and future ideals What You'll Bring Bachelor's degree or equivalent experience 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals. Project management skills Leading a results driven team People manager at heart, you love mentoring, leading and contributing to the professional development of those around you Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role The ability to build and maintain relationships internally with team and with customers Excellent listening, presentation and communication skills at all levels Strong customer facing communication skills Demonstrated data driven approach to problem solving Must be a go-getter and not afraid to ask questions Must have basic computer and excel skills Bachelor's degree or equivalent experience 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals. Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team. Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training) Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.) Strong analytical, process-building, and program management skills (KPI and SOP ownership). Demonstrated data driven approach to problem solving. Track record of coaching, mentoring, and empowering high-performance teams Excellent communication, collaboration, presentation and time-management skills Proactive and inquisitive; not hesitant to seek clarification. EEO Statement: At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $53k-89k yearly est. Auto-Apply 60d+ ago
  • Sr. Manager, Customer Success Management

    High Level Services 4.1company rating

    Remote job

    About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, including agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts About the Role:We are seeking a Senior Manager, Customer Success Management to lead the team that manages HighLevel's largest and most strategic US-based customers. In this role, you will lead a team of managers and CSMs who collectively own a portfolio of top accounts, who drive retention, focus on expansion, and adoption of key products. You will design and operationalize the playbooks, operating cadence, and talent strategy needed to deliver a best-in-class experience for high value customers, while scaling with growth. This is a highly visible, high-impact role for a leader who loves working directly with customers, coaching teams, and managing a multi-million-dollar book of business.What You'll Be Doing: Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans. Own hiring, onboarding, performance management, and career progression for the Enterprise CSM team. Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps). Own team outcomes for a defined portfolio of HighLevel's top Enterprise accounts (e.g., largest agencies, brands, and strategic partners). Ensure the team executes regular executive business reviews (QBRs / EBRs), value realization plans, and multi-threaded relationships across customer stakeholders (C-level, operations, marketing, sales, IT). Oversee renewal and expansion strategy within the segment; partner closely with Sales/Account Management on commercial motions while your team leads value and adoption. Set and manage targets for GRR, NRR, product adoption, and CSAT/NPS across the Enterprise book of business. Use data (health scores, product usage, support signals, billing/cancel reasons) to proactively identify risk, prioritize actions, and drive systematic “save” and “grow” plays. Champion adoption of HighLevel's AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness. Design and continuously refine Enterprise CSM playbooks across the customer lifecycle (onboarding transition, adoption, maturity, renewal, expansion). Define team operating cadence: 1:1s, pipeline and risk reviews, QBR prep, segment reviews, and cross-functional cadences with Product, Support, and RevOps. Standardize best practices for discovery, success planning, stakeholder mapping, and outcome tracking, while leaving room for CSM judgment on strategic accounts. Act as the voice of the customer internally, translating feedback into clear, prioritized asks for Product, Engineering, and Support. Collaborate with RevOps and Finance to forecast retention/expansion, validate models, and align incentive plans with Enterprise outcomes. Monitor trends in cancellations, product usage, and support volume for top high value accounts; lead initiatives to close gaps or remove friction. Keep a pulse on industry best practices in Customer Success, bringing new ideas and frameworks into HighLevel's Customer Success org. Roll up your sleeves to join strategic customer calls or escalations where executive sponsorship is needed. What You'll Bring: 8+ years in B2B SaaS in Customer Success, Account Management, or a related customer-facing role. 3+ years leading and coaching teams, including managing Managers and senior individual contributors; experience building or scaling Enterprise CS teams strongly preferred. Proven track record managing a portfolio of Enterprise and top accounts with meaningful ARR and complex, multi-stakeholder environments. Experience in martech, CRM, agency platforms, or adjacent categories is a plus. Strong people leader: you know how to set direction, give clear feedback, and grow high-performing CSMs and Managers. Executive presence and credibility with C-level and VP-level stakeholders; comfortable driving strategic conversations about growth, ROI, and transformation. Data-driven operator who understands SaaS metrics (NRR, GRR, TTV, product adoption, etc.) and uses them to run the business. Excellent communication skills, both written and verbal; able to distill complex topics into simple narratives for customers and internal stakeholders. Comfortable operating in a fast-paced, high-growth, remote-first environment with evolving processes and priorities. Familiarity with CRM and CS platforms (e.g., Salesforce/HubSpot, Gainsight/ChurnZero or similar), plus collaboration tools such as Google Workspace, Zoom, and Slack. Prior experience with HighLevel or similar vertical marketing/agency platforms is a plus. How We'll Measure Success: In your first 12-18 months, success will look like: Improved GRR and NRR across the Enterprise segment, with clear playbooks and leading indicators. A high-performing CSM leadership bench, with clear roles, coverage models, and development paths. Increased adoption of AI and key strategic product lines across top accounts. Strong cross-functional alignment with Sales, Product, Support, and RevOps around Enterprise strategy and execution. Consistent, high-quality QBRs/EBRs and executive relationships across the top tier of HighLevel customers. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
    $96k-149k yearly est. Auto-Apply 7d ago
  • Strategic Account Executive

    D-Id 4.2company rating

    Remote or Miami, FL job

    The Opportunity simpleshow/D-ID is seeking an experienced Strategic Account Executive to join our Strategic Sales team. This position is ideal for a methodical, consultative seller who excels at value-driven sales and relationship building. You will play a critical role in driving sales and maximizing expansion opportunities within a defined list of enterprise customers. Your focus will be on landing and expanding enterprise accounts, those with over $5 billion in revenue, helping to accelerate D-ID's growth across some of the world's most innovative organizations. What You'll Do * Drive new business with large enterprise organizations while also managing and closing smaller opportunities * Drive ARR growth by expanding existing client relationships into global enterprise partnerships * Manage the full sales cycle, from prospecting to close, with precision and ownership * Sell into multiple functional areas, including HR, Learning & Development, and Marketing * Serve as a trusted advisor, helping clients revolutionize their business processes through avatar agents and AI-powered video solutions * Build and execute strategic account plans to ensure accurate forecasting, consistent quarterly delivery, and long-term customer growth outcomes We want to hear from you if you have: * Extensive experience in B2B SaaS full-cycle sales * Experience landing and expanding enterprise logos with a track record of closing six-figure deals, while also closing smaller deals * Proven success managing complex sales cycles (7+ months) and consistently meeting or exceeding pipeline generation targets for new business * Strong experience in outbound prospecting, leading product demonstrations, and executing value-based sales strategies focused on measurable ROI * Deep understanding of structured, value-driven methodologies such as MEDDPICC, Challenger, or similar frameworks * Demonstrated ability to identify client pain points, build champions, and deliver business outcomes across global, matrixed organizations * Executive presence and exceptional communication skills, with the ability to engage and influence senior stakeholders * A growth-oriented mindset with experience thriving in fast-paced, high-growth environments and turning that energy into results * Proficiency with Salesforce (or another CRM), and Sales technology such as: SalesLoft, LinkedIn Sales Navigator, ZoomInfo, etc. Bonus if you have: * Experience with Video SaaS * Experience selling native AI * Experience selling API solutions * Certification in deal qualification / prospect discovery * Competitive Earnings: Base salary + uncapped commission + ESOP * Remote work environment + provided MacBook computer, monitor/accessories * Healthcare: Medical, Dental, Vision, and comprehensive supplemental coverage options * Retirement: 401k Plan, 4% employer matching ($ for $, immediate vesting) * Parental Leave: 12-weeks of company-paid paternity/maternity/adoption leave * Time off: 15 days of PTO (plus an additional day for each year worked), generous paid sick time, 8 paid Holidays * Plus more!: Great colleagues, fun culture, including company-paid trips to sunny Miami, FL, for Sales meetings (usually bi-annually) and other incentives throughout the year! Compensation Our Account Executives benefit from competitive salaries, a 50/50 OTE split, and uncapped earning potential. Commission includes a generous accelerator program designed to reward overperformance and drive exceptional results.
    $89k-153k yearly est. 55d ago
  • Outsourced Client Accounting Manager

    FX Staffing 4.1company rating

    Hamilton, OH job

    Your responsibilities will include: Acting as a trusted advisor for multiple growing companies Leading financial reporting, forecasting, and KPI development Providing guidance on accounting processes, operational strategy, and transactions Managing and mentoring team members to deliver high\-quality client service Delegating and reviewing work related to financial statements, tax returns, and advisory deliverables Identifying challenges and delivering practical, forward\-thinking solutions Leading client engagements with ownership and accountability Helping drive growth and profitability for both our clients and our firm What You Bring: CPA (required) Bachelor's degree in Accounting, Finance, or related field 8+ years of progressive accounting or advisory experience - industry, public, or both Strong leadership, project management, and communication skills Desire to work in a collaborative environment with shared client ownership A passion for helping business owners grow and succeed Competitive salary Flexible schedules & hybrid work options Work\- Life Balance - 53 hour weeks for busy season (lowest in the area) 8 paid holidays and a generous PTO policy Medical, dental, and vision insurance Life insurance and disability coverage Health Savings Account (HSA) with employer contributions 401(k) with monthly employer contributions Annual salary reviews and performance\-based bonuses Team appreciation and professional development events "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"50687232","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Accounting"},{"field Label":"City","uitype":1,"value":"Hamilton"},{"field Label":"State\/Province","uitype":1,"value":"Ohio"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"45015"}],"header Name":"Outsourced Client Accounting Manager","widget Id":"307738000000072311","is JobBoard":"false","user Id":"307738000000083003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":false,"job Id":"307738000004375022","FontSize":"15","google IndexUrl":"https:\/\/fxstaffing.zohorecruit.com\/recruit\/ViewJob.na?digest=aynh ZahhyL67OewDlbXUzlHVPV0uMpRIuBa5ZY8sR@g\-&embedsource=Google","location":"Hamilton","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"c1hl26220e4ef4097400797605d5fa0dea6e2"}
    $71k-99k yearly est. 21d ago
  • Senior Development Engineer

    Recruit Marks 4.2company rating

    Recruit Marks job in Akron, OH

    Senior Development Engineer Tire Engineering Compensation: $101,000 $160,000 Full-Time | Industry: Automotive Engineering Experience Level: Mid-Senior (8+ Years) About the Role A global tire manufacturer is seeking a Senior Development Engineer with deep experience in OEM tire development. In this hands-on technical leadership role, youll design, test, and optimize tire construction to meet demanding performance and customer approval requirements. You'll also interface with global teams and support manufacturing alignment for production readiness. Key Responsibilities Lead development of new tires that meet OEM customer standards and approval processes. Improve existing tire performance through data-driven design updates. Create and manage tire test plans, analyze data, and provide actionable insights. Design mold profiles, tread patterns, and constructions using CATIA V5. Apply basic FEA tools to evaluate tire behavior and enhance design outcomes. Collaborate with manufacturing teams on component prep, tire building, and curing processes. Participate in industry standards groups (e.g., TRA, ETRTO, USTMA, TMC). Manage projects with autonomy while working with global R&D and customer teams. Must-Have Qualifications 8+ years of tire development experience (OEM-focused) with an advanced tire manufacturer. BS or MS in Mechanical Engineering or closely related discipline. Advanced knowledge of tire construction, mold design, and tread optimization. Proficiency with CATIA V5 for design and modeling. Experience with basic Finite Element Analysis (FEA). Strong data analysis skills to support design and testing recommendations. Familiarity with industry regulations and standards. Willingness to travel domestically and internationally as needed (passport required). Strong problem-solving and cross-functional collaboration capabilities. Why Apply? Contribute to innovative, high-performance tire solutions for global OEM customers. Join a collaborative, well-established technical team with access to cutting-edge tools. Competitive compensation package and relocation support. Be part of a company driving sustainability, innovation, and engineering excellence in the tire industry.
    $101k-160k yearly 60d+ ago

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