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Recruitment manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Timothy Edwards,

Pamela Chasek

Below we've compiled a list of the most critical recruitment manager skills. We ranked the top skills for recruitment managers based on the percentage of resumes they appeared on. For example, 18.0% of recruitment manager resumes contained customer service as a skill. Continue reading to find out what skills a recruitment manager needs to be successful in the workplace.

15 recruitment manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how recruitment managers use customer service:

Provided outstanding customer service to all clients and professionals via timely communication and conflict resolution using various resources and departmental support.
Implemented responsive, efficient and effective customer service program that ensured timely and consistent communication with prospective and accepted applicants.

2. Client Relationships

Here's how recruitment managers use client relationships:

Utilized effective communication skills to maintain client relationships and develop new business in departments where previously efforts were unsuccessful.
Established and cultivated positive peer, union, management and client relationships and regularly engaged in consultative sessions.

3. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how recruitment managers use human resources:

Assist with development of corporate human resources financial strategies by estimating, forecasting, and anticipating requirements for recruiting budget.
Created metric scorecard for measurement and quantification of human resources functions including recruiting, attrition, associate relations and diversity.

4. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how recruitment managers use business development:

Joined this fast-paced environment to help penetrate and further solidify our presence in a defined territory through consistent business development efforts.
Implemented new staffing model for Business Development as part of a strategic initiative and in response to increased marketplace competition.

5. Recruitment Strategies

Here's how recruitment managers use recruitment strategies:

Facilitated the interview process for regional hiring managers, while actively advising business leaders on effective recruitment strategies and processes.
Analyze and assess each assigned protocol in order to provide effective clinical trial start-up recommendations and recruitment/retention strategies.

6. Recruitment Process

Here's how recruitment managers use recruitment process:

Designed, constructed and implemented new strategic recruitment processes and procedures resulting in increased efficiency and consistent achievement of hiring goals.
Interfaced with upper-level management to ensure the implementation of recruitment processes focused on higher gross margin and profitability levels.

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7. Cold Calls

Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

Here's how recruitment managers use cold calls:

Recruited exact candidates via networking, candidate/company referrals, cold calls/direct sourcing, association memberships, and high-yield online resources.
Recruited prospective Pharmacist candidates via advertisements, web initiatives, cold calling and networking.

8. Customer Satisfaction

Here's how recruitment managers use customer satisfaction:

Supervised operational management of loan processing, verification, accuracy, and integrity ensuring seamless loan closings and sustained customer satisfaction.
Ensured customer satisfaction by understanding student needs, analyzing customer feedback and implementing appropriate improvement initiatives.

9. Applicant Tracking Systems

Here's how recruitment managers use applicant tracking systems:

Train peers by sharing recruiting best practices and providing accurate, thorough documentation on applicant tracking systems or other documentation tools
Designed the business rules/requirements for new applicant tracking systems.

10. Workforce Planning

Here's how recruitment managers use workforce planning:

Implemented and drove the workforce planning integration with core business units and strategic/succession planning activities.
Worked closely with Senior Management regarding workforce planning, budgeting and offer approvals.

11. Recruitment Efforts

Here's how recruitment managers use recruitment efforts:

Assisted junior account managers on requirement qualification and subsequent daily prioritization of recruitment efforts based on the quality of client requirements.
Collaborated with leaders and coordinators at the Oklahoma State Employment Office and Moore-Norman Technology Center in outside recruitment efforts.

12. Background Checks

Here's how recruitment managers use background checks:

Participated in screening candidates, conducting interviews, performing educational, financial and security background checks and leading new hire orientation.
Handle all compliance within the organization- submitting background checks, proper benefit assistance and also necessary unemployment paperwork and hearings.

13. Permanent Placement

Here's how recruitment managers use permanent placement:

Directed the recruiting and job order fulfillment activity of the Professional Recruiters and Permanent Placement Consultants in three Manpower Professional offices.
Specialized in providing customized recruiting and placement solutions, from clerical staff to corporate professionals, from temporary to permanent placements.

14. Offer Negotiation

Here's how recruitment managers use offer negotiation:

Managed full-scale hiring processes: behavioral interviewing; candidate selection; and final offer negotiations.
Managed wing-to-wing recruiting process including sourcing, selection, and offer negotiations.

15. Work Ethic

Here's how recruitment managers use work ethic:

Received several letters from various Leaders for his work and his work ethic.
Led by example with consistent, strong work ethic.

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What skills help Recruitment Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on recruitment manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What recruitment manager skills would you recommend for someone trying to advance their career?

Pamela Chasek

Professor of Political Science, Manhattan College, Manhattan College

The more skills you have the better off you will be. Negotiate your salary package -- don't just accept what they offer you. However, if they refuse to budge, you may want to negotiate consideration of a raise after a 3-month probationary period.

What type of skills will young recruitment managers need?

Julie Stich

Vice President, Content for the International Foundation of Employee Benefit plans, International Foundation of Employee Benefit Plans

Employers seeking help in their employee benefits and compensation areas are looking for individuals with analytical skills and an eagerness to understand complex systems. Employee benefits work is driven by a intricate web of laws, regulations and the employer’s own benefit plan design. It’s critical these are followed to the letter, with clear communication to their customers who, in this case, are the employees and their family members.

Most colleges do not have an employee benefits major, though many employers will seek out human resources, risk management, insurance, and data analytics majors. Successful employee benefit professionals have a wide range of educational backgrounds, many of which have little direct connection to benefits. Do not be discouraged to apply for jobs solely based on your major. To catch employers’ attention, graduates should seek out specialized designations, such as the Certified Employee Benefits Specialist® (CEBS) designation. Designations show a commitment to the industry and demonstrate knowledge with a unique, sought-after skill.

What technical skills for a recruitment manager stand out to employers?

Ryan Smolko

Associate Director, Career Center, Muhlenberg College

Technical skills vary by industry and the technical skills needed today are not those that will be needed five or even one year from now. Adaptability is key to staying relevant in their career both now and in the future. O*Net is a great resource for students to see technical skills commonly used in their jobs of interest.

The technical skills everyone should be continually working on are Excel/Tableau and Canva/PowerPoint. Working with large amounts of data is almost universal in today's economy regardless of industry or position. You can also have the best data in the world but if you can't present it in a dynamic way it won't be seen which is why being well versed in presentation and design tools can be a big advantage.

Do you want to know more?

List of recruitment manager skills to add to your resume

The most important skills for a recruitment manager resume and required skills for a recruitment manager to have include:

Customer Service
Client Relationships
Human Resources
Business Development
Recruitment Strategies
Recruitment Process
Cold Calls
Customer Satisfaction
Applicant Tracking Systems
Workforce Planning
Recruitment Efforts
Background Checks
Permanent Placement
Offer Negotiation
Work Ethic
Healthcare
EEO

Strong Work Ethic
Excellent Interpersonal
Ofccp
Facebook
Linkedin
C-Level
Career Fairs
Professional Development
Interview Process
Robert
Interview Coordination
Source Candidates
Payroll
Direct Reports
Training Programs
HRIS
Taleo

Phone Screens
ATS
Twitter
Reference Checks
ICIMS
Open Positions
Strategic Sourcing
Selection Process
Enterprise Resource Planning
Performance Management
Technical Recruiters
Professional Organizations
Performance Reviews
Internship Program
Succession Planning
Quality Candidates

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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