Red Coats jobs in Bethesda, MD

We are seeking a Technical Support Representative - Level I to join our team. In this role, you will be the first point of contact for customers, internal departments, and third-party vendors needing support with their access control and fire monitoring systems in commercial buildings. You will handle incoming phone calls and support tickets, manage access credentials, configure access control and visitor entry systems, and troubleshoot technical issues. This role involves troubleshooting, data entry, and strong communication and customer service skills. Employment starts with three weeks of paid training onsite in our Bethesda office. Hours for training are 11 am - 7 pm Monday - Friday. Applicants must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D-DCJS #11-2294 Location: Bethesda, MD Travel: No Salary Range: $21.00-23.00/hour Responsibilities Process client requests by phone and support tickets for access card activations, deactivations, and modifications Adjust and maintain access control lock/unlock schedules per client requests Manage visitor entry systems, including Doorking, SES, and AlphaTouch Perform data entry to update alarm call lists, visitor lists, and system information Use analytical thinking to troubleshoot access control systems with the clients or technicians in the field Generate and provide reports to customers Accurately document customer interactions Qualifications High school diploma or equivalent Strong problem solving and troubleshooting abilities Excellent data entry skills and attention to detail Outstanding customer service and communication skills, both verbal and written Ability to multi-task and work efficiently in a fast-paced environment Proficiency in using computer systems and software applications Previous call center, helpdesk, and/or customer service experience preferred

Job Summary: PMM Companies is seeking a reliable and detail-oriented General Cleaner to join our company. The General Cleaner will be responsible for maintaining cleanliness and tidiness across our premises, ensuring a safe and comfortable environment for employees, visitors, and guests. The ideal candidate takes pride in their work, possesses strong attention to detail, and is committed to upholding our company's cleanliness standards. We are looking for General Cleaners. Some experience is preferred but not required. Schedule TYSONS CORNER: Saturday and Sunday 3:00PM to 11:30PM Responsible for cleaning building and keeping areas neat and tidy by removing debris, buffing floors, vacuuming and shampooing carpets, emptying trash receptacles, and replace lining of trash cans. Primary responsibilities Sweep and mop floors. Clean buildings by emptying trash, sweeping, and cleaning surfaces. Clean and disinfect laboratory equipment. Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created. Steam-clean carpets. Use cleaning solutions to remove stains and clean surfaces. Mix various cleaning agents. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees. Dust furniture and scrub surfaces clean. Apply wax to coat floors and buff. Apply sealant to floors. Clean and service restrooms with mops and disinfectants. Benefits: Benefits include vacation time, paid sick time, 9 paid holidays, and paid employees' birthday (following completion of probationary period). Dental and Life Insurance is provided under SEIU 32BJ Union.

Benefits: * Bonus based on performance * Free uniforms Job Title: Sales Associate (Commission-Based) - Janitorial & Specialty Cleaning Services Compensation: Commission-Only (High Earnings Potential) About the Role: We are seeking a driven, self-motivated Sales Associate to sell commercial janitorial services, specialty cleaning, and floorcare maintenance programs. This is a commission-only position ideal for individuals who excel at prospecting, building relationships, and closing B2B service contracts. Highlights: * Heavy emphasis on in-person visits and relationship building * Ideal for confident, outgoing communicators * Great fit for someone who enjoys field sales and autonomy Key Responsibilities: * Canvass commercial areas, walking into businesses to introduce services * Build a pipeline through on-site conversations and quick assessments * Perform sample demonstrations (optional depending on service) * Prepare quotes and help finalize contracts * Report daily activity and progress Responsibilities: * Prospect and acquire new commercial clients * Conduct cold calls, walk-ins, and virtual outreach * Perform facility walk-throughs and recommend cleaning packages * Present proposals and close service agreements * Maintain CRM records and pipeline updates Qualifications: * Experience in B2B sales or facility services is a plus * Strong communication and negotiation skills * Motivated, professional, and organized * Reliable transportation What We Offer: * Unlimited earning potential * Flexible schedule * High-demand services * Sales and product training Medical Facilities Sales Specialist Sell specialized janitorial and floorcare services to clinics, medical offices, outpatient centers, and healthcare facilities. Requires ability to discuss sanitation protocols, compliance expectations, and patient-care environment cleanliness standards. Industrial & Warehouse Sales Specialist Focus on factories, warehouses, and distribution centers. Emphasize machine-area cleaning, concrete floorcare programs, dust control, and safety-focused cleaning solutions. Educational Facilities Sales Specialist Target K-12 schools, colleges, training centers, and daycare facilities. Highlight cleaning for high-traffic areas, gym floors, restrooms, and seasonal deep cleaning. Retail & Hospitality Sales Specialist Sell to retail stores, hotels, restaurants, event venues, and showrooms. Emphasize appearance-focused services, carpet/floor maintenance, and quick turnaround cleans. Higher percentage for one-time services Lower but residual percentage for recurring janitorial contracts Apply today to start earning in a recession-resistant industry. Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients. We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

Job Title: Janitorial Sales Representative Job Type: Full-Time Reports To: SVP Sales We are seeking a motivated and results-driven Janitorial Sales Representative to join our team. This role is responsible for generating new business opportunities, building strong client relationships, and promoting our janitorial and commercial cleaning services. The ideal candidate will have a strong understanding of B2B sales, excellent communication skills, and the ability to identify and close new opportunities in a competitive market. Responsibilities Identify and develop new business opportunities. Conduct cold calls, site visits, and client meetings to generate leads and build a robust sales pipeline. Present and promote janitorial services to prospective clients, including building owners, property managers, and facility directors. Prepare and deliver proposals and quotes tailored to client needs and budget. targets. Maintain accurate records of sales activity, customer interactions, and account information using CRM software. Work collaboratively with operations to ensure successful service implementation and client satisfaction. Stay informed on industry trends, competitor offerings, and market conditions. Attend trade shows, networking events, and other relevant functions to promote the company. Qualifications Requirements: High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field is preferred. 2+ years of experience in sales, preferably in janitorial, facility services, or a related industry. Proven track record of meeting or exceeding sales goals. Excellent communication, negotiation, and presentation skills. Self-motivated, organized, and able to work independently. Valid driver's license and reliable transportation. Preferred Qualifications: Familiarity with CRM systems (e.g., Salesforce, HubSpot). Existing network in property management, education, manufacturing/distribution, commercial real estate, or facility management. Understanding of cleaning services, processes, and industry standards. Compensation: Base salary + commission Automobile allowance

Admiral Security Services was established in 1976 and has consistently grown for over four decades. Today, we service hundreds of locations nationally, provide security coverage to millions of square feet of public and private facilities, and are one of the top 10 largest security companies in the United States. Now is your opportunity to join our professional security team! If you desire to work for great organization, complete your application today! We offer GREAT PAY - HEALTH INSURANCE - LIFE INSURANCE - 401 (K) - PAID VACATION E/O/E/M/F/D/V VA DCJS License #11-1017 TX DPS License #: B04096301 Responsibilities SITE - 7900 CONNECTICUT AVE, BETHESDA, MD. ( SITE IS NOT METRO ACCESIBLE) SHIFT DAYS - THURSDAY, FRIDAY & SATURDAY SHIFT TIME - 1600 TO 2100 PAY RATE - $22.50 per hour ****YOU MUST HAVE A VALID DRIVERS LICENSE FOR THIS POST**** Must be at least 21 years of age. The selected candidate will perform various security duties as outlined by contract requirements and site specific post orders. These duties may include: Access control for guests, tenants and vendors. Enforcement of Client and Company policies and procedures. Observation and reporting of security and safety hazards. Conduct of routine foot patrols in and around building. Reporting of all pertinent issues and incidents to the operations manager, the client and other Admiral/ADM Department Managers as appropriate. Interaction with a variety of persons including clients, visitors, public safety officials, employees and the general public. Other duties as assigned. This position may require work inside and outside in varying temperatures. This position requires standing for prolonged periods of time, walking, bending and some lifting. A portion of this position may require sitting in front of a computer for prolonged periods of time. Qualifications All candidates: SITE - 7900 CONNECTICUT AVE, BETHESDA, MD. ( SITE IS NOT METRO ACCESIBLE) SHIFT DAYS - THURSDAY, FRIDAY & SATURDAY SHIFT TIME - 1600 TO 2100 PAY RATE - $22.50 per hour ****YOU MUST HAVE A VALID DRIVERS LICENSE FOR THIS POST**** Must be at least 21 years of age. Must possess exceptional customer service skills. Must be able to multitask. Must be comfortable with Microsoft office products. Must be able to operate and maintain site specific security programs. Must have at least one year of verifiable work experience. One year of military, concierge or an AA or BA in a related field will be considered as well.

The Senior Manager of Technical Services is responsible for overseeing and leading the Technical Support and Field Quality Assurance (FQA) teams that operate around the clock, 24/7/365. While this role's working hours will primarily follow a set schedule, they must ensure continuous team performance and address urgent concerns. This role requires a strategic leader with deep management and technical expertise across hardware and multiple software systems and the ability to drive process improvements. The Senior Manager will establish the best practices, enhance team collaboration, and ensure efficient service delivery while maintaining high-quality technical support. Applicants must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D-DCJS #11-2294 Location: Bethesda, MD. In office position. Travel: This position does not require travel Salary Range: $120,000-$150,000/year Responsibilities Leadership & Strategy Provide direction, mentorship, and leadership to the Technical Support and FQA teams, ensuring alignment with company goals. Operations & Process Improvement Implement and optimize workflows, ensuring efficient handling of customer and field service requests. Collaboration & Escalation Management Act as the primary liaison between Technical Support and FQA, ensuring seamless handoffs for escalations requiring internal interventions. Performance Management Define and track KPIs for both teams, continuously assessing and optimizing team efficiency, customer satisfaction, and response times. Customer & Internal Support Excellence Ensure all inquiries from customers and field operations are handled promptly, effectively, and with a focus on quality resolution. Training & Development Oversee the development of a structured training program to bridge skill gaps across the teams, ensuring consistency in knowledge and capabilities. Technology & Systems Oversight Ensure both teams utilize the same tools and technologies, efficiently, providing recommendations for process automation and system enhancements. Assist with evaluating and implementing new technologies for operation growth Evolving Role Adapt responsibilities to align with emerging business needs, changing organizational goals, and evolving market trends. Qualifications Education Bachelor's degree in IT (operations-type), Engineering, or related field preferred. Equivalent professional experience will be considered. Experience Experience: Minimum 5-7 years of experience in technical support, field service, or Senior IT operations leadership role across all facets of system and hardware. Industry Knowledge: Experience in access control, security systems, SaaS, or preferred technology-driven environments a plus. Proven ability to lead process improvement initiatives, particularly in a technical/customer service environment. Interpersonal Skills Strong leadership and team management experience with a proven ability to develop high-performing teams. Excellent written and verbal communication skills for effective collaboration across teams. Ability to schedule and manage staffing in 24/7/365 environment. Ability to work independently and proactively address challenges. Ability to analyze and improve workflows, ensuring efficiency and high customer satisfaction. Excellent problem-solving and decision-making capabilities. Strong technical acumen. Deep understanding of access control systems and customer support platforms a plus. Exceptional communication and stakeholder management skills.

Schedule: Monday to Friday 6 am -2:30 pm Job Summary: PMM Companies is seeking a reliable and detail-oriented Crew Lead to join our company. The lead is an individual who holds a leadership position within an organization and actively participates in the day-to-day tasks and operations of a team or department. The job description of a Crew Lead typically includes a combination of managerial responsibilities and hands-on work in the specific field or industry. Responsibilities: Provide leadership and guidance to a team of employees. Delegate tasks and responsibilities to team members. Set performance expectations and goals for the team. Motivate and inspire team members to achieve their best performance. Perform general cleaning duties, including sweeping, mopping, dusting, and vacuuming all areas of the facility. Clean and disinfect restrooms, including toilets, sinks, and fixtures. Empty and dispose of trash and recycling bins regularly. Wipe down and sanitize surfaces, such as desks, countertops, and door handles. Monitor and restock cleaning supplies and toiletries as needed. Operate and maintain cleaning equipment, such as vacuum cleaners and floor scrubbers. Report any maintenance or repair needs to the Facilities Manager. Assist with setting up and cleaning up after events or meetings. Follow established safety protocols and guidelines while performing cleaning tasks. Adhere to company policies and procedures regarding cleanliness and hygiene standards. Physical Requirements: Ability to lift and carry up to 25 to 50 pounds. Benefits: Benefits include Medical, Dental, Vision, 401K, Life insurance, short term disability, accident insurance, Vacation time, paid sick time, and 6 paid holidays. 6a-230p Monday- Friday

The Lead Technician Level I is responsible for installing and assisting in all phases of installation, testing, and troubleshooting intrusion, access control, and video management systems. Installation Technicians interact directly with the client, client representatives, third party vendors, and our Program management team during the installation process. The Installation Technician ensures that the installation and service orders are completed successfully, on schedule, and the work services meet or exceed client expectations. Schedule is Monday - Friday, 7 am - 3 pm. Applicants must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D DCJS #11-2294 Location: various in DC Travel: Yes (25%) Pay Range: $26.00/hour Responsibilities Installs, Services, Inspects, tests, and troubleshoots new access control, intrusion systems, and CCTV systems accurately and on time following best practice procedures and quality control standards. Pulling cable, rough in, installing conduit, terminating cables at device and headend. Identify any issues regarding timeline or progress and communicate with the supervisor. Stays up to date and knowledgeable on new services, technology, and internal processes/procedures. Qualifications 2 or more years' experience installing: commercial access control, video systems, low voltage, and commercial wiring/cabling OR Knowledge of building, fire, and life safety codes pertaining to construction and electrical systems High School diploma/GED require. Technical/Trade/Vocational school certificate in electronics/electrical is desirable. Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters. Knowledge of IP, Ethernet, and networking protocol and CAT5 technologies preferred. Other Eligibility Requirements Must be able to meet and maintain various certifications, licenses, and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked. Must be willing to participate in and pass the company's pre-employment screening process including a background investigation and drug screening. Must continue to maintain a safe driving record and valid driver's license to fulfill the travel requirements of this position. May be required to travel based on business needs.

Job Title: Area Manager - Janitorial Services Name of Company: PMM Companies, Inc. Job Summary: The Area Manager holds overall responsibility for the janitorial program for multiple clients in numerous facilities in his/her geographic area. This position is based in Rockville, MD with possible local travel throughout the DMV. Skills: The ideal candidate will have a professional demeanor, and the ability to communicate well with clients, via phone, email and in person. They must be able to train, direct and manage a diverse workforce of part time employees at various locations. We are seeking someone with an eye for detail, and the ability to multi-task. The Area Manager must be comfortable working in a fast-paced, ever changing environment. They must be able to delegate tasks, and solve problems rapidly. Knowledge of Microsoft Office is required. Job Duties: Perform customer service duties, and handle all client requests or complaints in a timely manner. Follow up to ensure satisfaction. Supervise, train, motivate and develop team members Work with the HR department to ensure all jobs are properly staffed and trained. Arrange for coverage in the event of an employee absence Disciplinary action and/ or termination of employees whenever necessary Perform regular inspections of buildings to ensure that specifications are being met Correct deficiencies in buildings whenever necessary Maintain budgetary compliance at all accounts, specifically with labor hours/ supplies / equipment Oversee scheduling and payroll for all employees working in your accounts Scheduling of special project work when requested or needed Ensure that all janitorial equipment is in good working condition and well maintained. Track and maintain supply inventory Ensure building safety and security for employees Qualifications: Minimum of 10 years of combined Management and Supervisory experience Janitorial, Facilities Hospitality, or Restaurant management experience is preferred, but not required. Bilingual (english/spanish) is a must Compensation: Base salary, bonuses, commissions and car allowance. Opportunities for advancement available to the right candidate. Benefits include health insurance, dental, vision, 401k, Vacation, and Sick paid time off. Salary commensurate with experience. Job Type: Full-time, Salaried

Benefits: * Competitive salary * Signing bonus * Training & development * Company parties * Free uniforms * Opportunity for advancement PART TIME JANITORIAL POSITION AVAILABLE. FILLING IN FOR ABSENT EMPLOYEES, DOING DETAIL WORK AND ASSISTING MANAGER. MONDAY THRU FRIDAY 5:30PM TO 9:30PM. MUST BE ABLE TO WORK IN HAGERSTOWN AND FREDERICK. MUST HAVE RELIABLE TRANSPORTATION AND ABLE TO PASS A BACKGROUND CHECK. PLEASE SEND RESUME.

Datawatch Systems Inc. has an immediate career opportunity for a Central Station Monitor. This high-volume, in and out bound call center position provides support for alarm monitoring and access control calls received within the Central Monitoring Station (CMS). Other duties as assigned. Bethesda headquarters is Metro accessible. Required schedule is Tuesday - Saturday 3 - 11 pm. Employment starts with three weeks of paid training onsite in our Bethesda office. Hours for training are 11 am - 7 pm Monday - Friday. Applicants must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D-DCJS #11-2294 Location: Bethesda, MD Travel: No Salary Range: $19.00/hour Responsibilities Display high proficiency in written and verbal communication. Attention to detail. Organizational skills, including the ability to efficiently switch between tasks. Type a minimum of 35WPM. Demonstrate computer skills to navigate multiple software applications. Punctuality and attendance is crucial. Applicants must be reliable and have flexible scheduling availability for weekends, holidays, or extended hours if needed. Ability to assess and evaluate opportunities for problem-solving. Be able to understand the company's capabilities and services for assisting and educating clients. Work with internal teams in order to identify potential issues and/or related opportunities. Must possess ability to pass any state required training or other qualifications for licensing. Qualifications High School Diploma or equivalent required. 1-2 years Data entry required. 1-2 years experience with a multi-line phone or soft phone required. 1-3 years of customer service preferred. High volume call center or 911 communications preferred. Any certified training or knowledge of Access Control, Fire, and Burglary systems a plus.

Datawatch Systems is offering an entry level career opportunity for eager and dependable candidates. You will gain in demand electronic security skills with our combination of on-the-job and classroom training. You will learn the proper installation techniques, building and fire code, as well as access control and CCTV fundamentals. Great opportunities for growth and advancement with a Managed Access Control pioneer, leading the industry in advanced solutions. Hours are Monday - Friday, 7 am - 3 pm. Pay starts at $20/hour plus benefits and paid time off. All applicants applying for a position at Datawatch Systems must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D. DCJS #11-2294 Responsibilities What you will Learn Proper and safe use of hand tools, power tools, communication, and diagnostic devices Strong communication skills/customer service focus How to read floor plans and electrical drawings Various areas of Building, Fire, and Life Safety code Work Environment Open floor plans with ambient noise and activity consistent with office or call center work Active construction sites often without HVAC Confined spaces (closets, basements, etc.) The employee may be exposed to moving mechanical parts, tools, and vehicle Qualifications 1 or more years' experience installing: commercial access control, video systems, low voltage, and commercial wiring/cabling OR Knowledge of building, fire, and life safety codes pertaining to construction and electrical systems Eligible to obtain a valid state driver's license and maintain a safe driving record High school diploma (GED equivalent) required Technical/Trade/Vocational schoolwork or experience in electronics/electrical (Desirable, but not required) Able to lift and carry up to forty-five pounds - climbing stairs and ladders while carrying weight, i.e., cabling wire Reliable transportation to work sites in and around the DC/MD/VA areas Must be willing to participate in and pass the company's pre-employment screening process including a background investigation, motor vehicle check and drug screening. Obtain and maintain any/all required security license including FBI fingerprinting Reliable and punctual with strong attendance history Benefits Choice of Medical Insurance plans Choice of two Dental Insurance Plans Vision Insurance Medical and Dependent Care FSA Accounts 401K Plan with a discretionary employer match 529 Plan Access Employee Assistance Program Commuter and Parking Benefit Opportunity to buy Short-term Disability and Long-term Disability Insurance Employer-paid 50K Life and AD&D Insurance Voluntary Life Insurance for Employee, Spouse and Children Voluntary portable Accident, Critical Illness Insurance, Hospital Indemnity Coverage Annual performance Evaluation and salary adjustment consideration Paid holidays, sick and vacation leave Job-related tuition reimbursement

The Service Dispatcher Level I is responsible for coordinating and dispatching service requests to field technicians, ensuring efficient and timely responses to customer needs. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Service Dispatcher will work closely with the Service Dispatch Supervisor to maintain high standards of service quality and customer satisfaction. Location: Bethesda, MD - Onsite Travel: No Starting Rate: $19.00-22.00 Shift Hours: 7:00 am - 3:00 pm, Monday - Friday All applicants applying for a position at Datawatch Systems must be willing to submit to a pre-employment drug screening and criminal background check. E/O/E/M/F/V/D Responsibilities Administrative Support: Assist department teams with accomplishing administrative tasks as directed by management. Communication and Conflict Resolution: Maintain regular communication with the Service Manager and Supervisor, ensuring alignment in dispatch operations and addressing immediate customer-facing issues. Scheduling Oversight: Assist in managing service schedules, while maintaining a commitment to high-quality service. Quality Assurance: Assuring the quality of dispatch operations, including monitoring and providing support for internal and external customers. Continuous Improvement: Contribute to ongoing efforts to optimize dispatch operations, enhance service quality, and ensure compliance with business standards. Meeting Participation: Attend meetings (as necessary) representing the dispatch team. Issue Escalation and Reporting: Proactively identify and escalate issues outside normal operating parameters to the Dispatch Manager or appropriate parties. Report any violations of company policies. Cross-Departmental Support: Assist other departments as needed, demonstrating flexibility and a collaborative spirit to ensure overall organizational success. Qualifications Minimum of 1 year of experience in dispatch, with a preference for experience in an administrative or supervisory role. Alternative experience for success includes Customer Service Management, Logistics Coordination, Project Management, Operations Management, Retail Management, Call Center Operations, Technical Support, Schedule Coordinator, and Field Service Coordination. Strong communication skills. Proficiency in Microsoft Office and familiarity. High school diploma or equivalent. This role is integral to the efficiency and success of our service operations, ensuring that our customers receive timely and professional service. If you are a dynamic leader with a passion for logistics and team development, we encourage you to apply. Benefits Choice of multiple Medical Insurance plans Choice of two Dental Insurance Plans Vision Insurance Medical and Dependent Care FSA Accounts 401K Plan with a discretionary employer contribution 529 Plan Access Employee Assistance Program Commuter and Parking Benefit Short-term Disability and Long-term Disability Insurance Employer-paid 50K Life and AD&D Insurance Voluntary Life Insurance for Employee, Spouse and Children Voluntary portable Accident, Critical Illness Insurance, Hospital Indemnity Coverage Annual performance Evaluation and salary adjustment consideration Paid holidays, sick and vacation leave Job-related tuition reimbursement

Job Description Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: A Cleaner is responsible for basic cleaning, including cleaning of all common areas, restrooms, entrances, elevators, walkways, windows, furniture, fixtures, stairs, chairs, tables, telephones, drinking fountains, trashing, dusting, polishing, and other assigned items/areas. We have multiple shifts available as well as both full-time, part-time, and seasonal opportunities. Responsibilities Responsible for all basic cleaning Cleaning of restrooms includes restocking toilet tissue and other dispensers, emptying trash, clean and sanitize fixtures, clean mirrors, spot clean partition doors and walls, sweep and mop tile floors, and clean toilets and urinals Move furniture, vacuum, reposition furniture, empty trash and replace liners Check all trash containers prior to moving it Cleaning includes dust mopping, damp mopping, sweeping, vacuuming, gum removal, dusting, picking up larger objects off the floor and spot cleaning glass Performs additional duties as required, including attending to flooded areas, incidental spills, and related clean-up work for trash and restroom concerns Restock carts and closets at the end of each shift Qualifications Previous experience in office cleaning or a similar role is preferred Strong communication skills Must be willing to work assigned hours Reliable, punctual, and trustworthy Ability to work independently and as part of a team Flexible and able to handle varying workloads Capable of performing the physical demands of the job, including bending, kneeling, carrying, lifting, reaching, and standing for extended periods

Job Summary: PMM Companies is currently looking to a fill a Floor Tech position, experience is preferred. Candidate will be responsible for cleaning buildings and keeping areas neat and tidy by removing debris, buffing floors, vacuuming, and shampooing carpets must have experience in the use of floor - care equipment is helpful, candidate will oversee buffs, waxes floors, trips, Top scrubs, carpet cleaner and sweepers floors all the time. M-F / Rotating Weekends: 5:00PM-1:30AM Primary responsibilities Sweep and mop floors. Clean buildings by emptying trash, sweeping, and cleaning surfaces. Steam-clean carpets. Use cleaning solutions to remove stains and clean surfaces. Mix various cleaning agents. Clean windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees. Dust furniture and scrub surface clean. Apply wax to coat floors and buff. Apply sealant to floors. Clean and service restrooms with mops and disinfectants. Physical Requirements: Ability to lift and carry up to 25 to 50 pounds.

Red Coats, Inc., a large Bethesda based commercial services business is seeking an experienced professional to support, maintain, and optimize our Workday platform for Finance and Human Resources. This role ensures that our Workday system aligns with business needs, enabling smooth transitions, customized enhancements, and ongoing improvements. This position will support our departments and users to maximize system performance and user satisfaction. This is a full-time in office position. Responsibilities · Ensure reliable system performance with minimal disruptions. · Serve as a subject matter expert (SME) for all Workday-related issues. · Customize Workday to meet evolving business requirements and improve efficiency. · Assist with regular system maintenance, including feature upgrades and process enhancements. · Work on system integrations, data conversions and testing · Develop and produce Workday reports for finance and HR · Manage security policies and best practices across the platform. User Support & Satisfaction · Provide expert-level support to internal users, assist with building new modules and help resolve issues. · Promote user engagement and productivity by addressing pain points promptly. · Assist in managing user accounts, roles, and permissions. · Maintain accurate configuration settings across modules. Configuration & Integration · Assist with design and implementation of workflows and business processes that align with company goals. · Identify, troubleshoot, and resolve system errors, bugs, and process failures. · Act as the primary contact for escalated Workday issues. · Test and deploy Workday updates with minimal disruption to operations. · Leverage new features to improve performance and functionality. · Monitor data quality through audits and corrective actions. · Develop and maintain custom reports, dashboards, and analytics for decision support. · Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps. Qualifications · Workday Certification: Prefer certifications in HCM, finance or both. · At least 3 years of hands-on experience supporting Workday in a business environment. · Proficiency in Workday Studio, calculated fields, integrations, custom reporting, and security configuration. · Strong written and verbal communication skills; ability to support users across all organizational levels. · Experience managing updates, system enhancements, and ongoing initiatives. · Proven ability to work across departments including HR, IT, Finance, and external vendors. · Strong focus on data accuracy and thorough documentation.

Overview Red Coats, Inc., a large multi-state family owned commercial services company is seeking a Controller for our corporate headquarters located in Bethesda, Maryland.This position shall be responsible for the financial operations of two of our large volume companies. This position works closely with the CEO and the Vice President of Finance developing, establishing and enforcing proper accounting methods and policies, and provide guidance and leadership to staff while ensuring all deadlines are met. Responsibilities Oversee accounting operations, including accounts payable, accounts receivable, collections, general ledger activities, etc. Ensure accurate and timely financial reporting in compliance with GAAP. Manage cash flow, budgeting, and forecasting to support business growth. Develop and implement internal controls and financial policies to improve efficiency and mitigate risks. Work closely with leadership to provide financial insights and strategic recommendations. Coordinate audits and ensure regulatory compliance across multiple states. Lead and mentor the accounting team. Must be able to work and interact with all levels of staff and management, including with other departments. Advanced level knowledge in Microsoft Office and must have experience working with accounting system software. Must be able to make timely decisions and adapt to change. Excellent communication and data entry skills. Qualifications Minimum 5 years of relevant experience, preferably in an organization with high-volume transactions. Familiarity with commercial real estate businesses is preferrable. Bachelor's degree in Accounting or Finance required. CPA certification. (may consider candidates already in the process of acquiring their CPA certification) Strong knowledge of GAAP, financial reporting, and internal controls. Experience with multi-state financial operations is a plus. Proficiency in accounting software and ERP systems. Excellent analytical, organizational, and leadership skills. Why Join Us? Competitive salary commensurate with experience and education. Comprehensive benefits package. Convenient downtown Bethesda location near Bethesda Metro. Free Parking in building garage. Opportunity to work in a dynamic, multi-state business environment. Career growth and professional development opportunities. If you are a strategic thinker with a passion for financial management in a fast-paced, high-volume setting, we encourage you to apply.

Datawatch Systems, Inc. is seeking a Sales Administrative Assistant based out of our Bethesda, Maryland headquarters. The Sales Assistant will be responsible for processing contracts, answering phones and general administration duties assigned on an as needed basis. You'll work closely with the Customer Service and Installation departments. This is a temporary to permanent position - initial contract is estimated to last six months. Pay rate is $17/hour plus benefits and paid time off. All applicants must be willing to submit to a drug screening and criminal background check. EOE/M/F/D/V Responsibilities Process contracts for new and existing clients Receive and route calls to appropriate sales associate Create and submit small sales proposals Other duties as assigned Qualifications Excellent written and verbal communication skills Proficient in Microsoft programs, specifically Outlook, Word, Excel and Sharepoint Work well with others at all levels of the company Possess excellent time management skills and be able to meet tight deadlines Some experience with Infor is a plus High school diploma or equivalent Benefits Choice of Medical Insurance plans to enroll Dental Insurance Plan Vision Insurance Medical and Dependent Care FSA Accounts 401K Plan with a discretionary employer match 529 Plan Access Employee Assistance Program Commuter and Parking Benefit Short-term Disability and Long-term Disability Insurance Employer-paid 50K Life and AD&D Insurance Voluntary Life Insurance for Employee, Spouse and Children Voluntary portable Accident, Critical Illness Insurance, Hospital Indemnity Coverage Annual performance Evaluation and salary adjustment consideration Paid holidays, sick and vacation leave Job-related tuition reimbursement

The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, troubleshooting access issues, and resolving technical challenges. This team operates around the clock, 24/7/365. While this role's working hours will primarily follow a set schedule, they must ensure continuous team performance, address urgent concerns, and implement strategies for effective shift coverage and service excellence. This role requires an individual with strong leadership skills, a customer-first approach, and a deep understanding of technical problem-solving. The Manager ensures that customer inquiries are handled efficiently and professionally while driving continuous improvement in service delivery. Applicants must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D-DCJS #11-2294 Location: Bethesda, MD. In-office position. Travel: This role does not require travel. Salary Range: $85,000-105,000/year Responsibilities Team Leadership Manage and mentor a 24/7/365 team of technical support specialists, ensuring high-quality customer interactions. Customer Experience Management Ensure prompt and professional handling of customer inquiries via phone and email. Issue Resolution & Escalation Develop and maintain an escalation process for unresolved issues, coordinating with the Field Quality Assurance (FQA) team when necessary. Process Optimization Identify and implement best practices to efficiency, improving response times and resolution rates. Performance Monitoring/Data & Reporting Establish and track KPIs related to customer response times, issue resolution rates, and customer satisfaction. Establish and document quality control checklist for new installations to ensure proper setup across multiple software applications. Training and Development Conduct skills training to ensure all team members are up to date on technical knowledge and troubleshooting procedures. Technology & Tools Utilization Ensure the team effectively ultilizes service management and customer support platforms. Qualifications Education Bachelor's degree preferred or equivalent technical support experience. Experience 2-3 years of management experience in access control environment. Industry Knowledge: Access control, security systems, SaaS, or preferred technology-driven environments a plus. Proven ability to lead process improvement initiatives, particularly in a technical/customer service environment. Experience with a multi-layer ticketing systems for processing client requests. Experience with monitoring automation systems for alarm processing a plus. Interpersonal Skills Excellent written and verbal communication skills for effective collaboration across teams. Ability to work indepently and proactively to address challenges. Strong leadership and team management experience with a proven ability to collaborate across teams. Ability to schedule and manage staffing in 24/7/365 environment. Strong technical acumen. Deep understanding of access control systems and customer support platforms a plus. Exceptional communication and stakeholder management skills.