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Red Lobster Company Logo

Working At Red Lobster

Zippia Score 4.4

Review Submitted!

Red Lobster

Red Lobster Jobs

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Red Lobster Overview

Industry

Hotels, Restaurants & Leisure

Organization Type

Private

Employees

> 10,000

Headquarters

Orlando, FL

Website

redlobster.com

Website

redlobster.com



Founded in

1968

Revenue

> $1B

Key People

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About Red Lobster

Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.

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Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.

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What Is

Red Lobster's Mission Statement

?
We are an innovative, values-based company that focuses on providing the 'ultimate' seafood dining experience to our guests.

Is This Your Company?

Do You Work At Red Lobster?

What is it like to work at Red Lobster

5.0

April 11, 2019 on Zippia

What Do You Like About Working There?

Team atmosphere.. Show More

What DON'T You Like About Working There?

Not in my field of study going to school to finish my accounting / human resource degree.. Show More

What Are Your Favorite Benefits/Perks?

Make my own schedule.. Show More

2.0

July 13, 2018 on Zippia

What Do You Like About Working There?

It is almost always fast paced, so the time goes by quickly. Weekly paychecks are a nice touch. I have worked at three different locations, and it has always been very easy to get along with coworkers. Management can be okay, sometimes. Better than not having a job... Show More

What DON'T You Like About Working There?

Constant heat, sweat, grill smoke, stinking like fish every day. Being shouted at by servers. Being insulted and degraded by management. Being called a racial slur by my district manager behind my back. Crappy pay... Show More

What Are Your Favorite Benefits/Perks?

None. They don't even give us a free lunch... Show More
October 26, 2016 on Reddit

How often to you have someone in the kitchen do something disgusting to the food because they don't like the customer?

I can 100% say that this has never happened in our restaurant. For starters, Back of House has zero interaction with the Front of House. So they don't necessarily know who it's for. And to be honest, the kitchen is always so busy they don't have time to mess around. Managers are very good at monitoring the kitchen to make sure all safety and health regulations are in order since it is their *** on the line.

What was the rudest customer you ever served? Do you have any advice to customers not to be rude? (I've heard some stories)

~~I can't specifically pin point a time that stood out to me.~~ Actually...There is a couple that often come in. An older man and a rather young woman. (Approx. 60 - 25) They always come in and order multiple drinks, multiple entrees, and tip like 2 bucks. It is important to note that we do not allow guests to exit the building (be it the parking lot or the patio) with any glasses at all. Empty or full. Alcoholic or non. They wanted to take a smoke break (took about 7 in their span of being there) and took their drinks with them. Personally, I just simply tell them once and if they do it, they do it. The manager can deal with them. So they took their drinks out all times and the manager sees it. She tells them they can't do it and they raise the biggest commotion. Flipping her off, calling her names, etc. She walks back in with them and they're yelling at her some insane things. She came up to me and said, "If she comes back out here, trip her for me." as she walked outside with her drink in one hand a pack of cigarettes in other. As they completed their meal and left the building, they left us with a scream of "F*** You B****". They still come in weekly...

Have you ever dined at a Red Lobster on your day off? If so, what do you usually get?

I've never dined in on a day off but have taken an extended break to eat with my visiting family. (We get personal discounts of 50% when we were and 25% when we don't work and that is for up to 7 people.) I got the endless shrimp. Coconut Shrimp, Scampi, Garlic Grilled, and popcorn shrimp.
October 25, 2016 on Reddit

How often to employees hook up with each other?

It's a restaurant, so probably all the time.

how horrible is it compared to other jobs youve had? i tend to only work food/service industry jobs in the back of house, and i worked my first front of house job recently. it was hell! also, why did you apply to red lobster? also how sick of lobster are you?

Honestly I don't mind my job. I've worked Back of House (Small chain fish taco place) once and Front of House once (Red Lobster). I have also worked at an Office Job and I will never do that again. However, I like Red Lobster more than my other B.O.H job because I am in the A/C. Also, I get to be more personable with people and make friends with the regulars. I applied at Red Lobster because it was at the top of the job list in my area on Snagajob. Recently Found out my Dad, his 2 brothers, and his dad also worked at Red Lobster. (not the same one) So that was interesting to find out. Also, I don't eat much lobster. In fact, I tried it for the first time like 2 months ago because my manager said it was weird to not of had it and like sea food. So he comped my meal and it was okay. Wouldn't buy it but would eat it for free again :P
August 2, 2016 on Reddit

Have any crazy customer stories or bad food stories to tell?

Nothing too crazy, fortunately or unfortunately- I can't tell.
August 2, 2016 on Reddit

Has anyone tried to rescue lobsters from the tank before?

Not during my time there. Although I do have customers vent to me about how sad it is.
October 30, 2012 on Reddit

What is the most you've been tipped? Can you tell us the story of your rudest customer?

me personally ive been tipped $100 on a $20 check, i was pretty stoked and it made my night! they must've really liked me or have had some money to blow. rudest customer: some dude came up to me while i was hosting and asked to be seated immediately and continued to snap at the staff. His main point was that a section of the restaurant was empty. The way it works is that servers can only take a 4 tables, so i had 3 servers on the floor and all had 4 tables. It didnt look good that i said that he had to wait but its just how the restaurant runs to keep "VIP" service. in general he was just a socially inept person, never snap or yell at staff, its a good way to get *** service. just sayin!

is endless shrimp the worst time for employees

When I was in high school, I used to work at a place that had all you could eat crab nights. We would use butcher paper as tablecloths and just bring people crab after crab all night long. Here's some things I learned: 1) Crabs smell horrible 2) Spending 12 hours in a kitchen where crabs are being cooked makes you smell like crabs 3) Crab night makes you smell horrible 4) Fat people *** love butter The most horrifying thing I've ever seen is people shrieking to get their elementary school children serving after serving of melted butter. "HE NEEDS MORE BUTTER!"

Ahh Red Lobster. I was in Jackson, MI for a week (I live in the UK) and Red Lobster was right next to our hotel so we spent most of our night in there. Questions: Any incidents of Lobster claws (while alive) injuring customers?

Not to the best of my knowledge. I have heard of stupid cooks playing with them and getting pinched, or sometimes they get shipped to us and a band has come off a claw. It is not the funnest thing to be untrained in lobster-wrangling and try to rubber band a lil seat rat that can break your finger off. But beware the lil pinchers on their little legs... They are small, but if they pinch a spot like the back of your hand, it doesn't feel awesome

I heard your servers/waiters have to go through a rediculous amount of training in order to work there. Is that true?

We go through the basic resturaunt training you would expect, but on top of it, we are "certified seafood experts." We all have to get certified by a manager under a couple categories: Shrimp + Shellfish, Crab + Lobster, and a crap ton of different fresh (NOT frozen) fish.

Red Lobster Employees

  • -
    Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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Gender

Female

55.6%

Male

42.5%

Unknown

1.9%
Ethnicity

White

63.1%

Hispanic or Latino

15.1%

Black or African American

12.2%

Asian

6.4%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

72.7%

French

6.6%

Italian

2.8%

German

2.8%

Mandarin

1.5%

Swedish

1.3%

Hindi

1.3%

Greek

1.3%

Arabic

1.3%

Urdu

1.0%

Portuguese

1.0%

Chinese

1.0%

Korean

0.8%

Vietnamese

0.8%

Russian

0.8%

Persian

0.8%

Cantonese

0.8%

Polish

0.8%

Ukrainian

0.5%

Catalan

0.5%
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Red Lobster Careers

Average Length of Employment
TGI Fridays 2.4 years

Red Lobster

2.3 years
Ruby Tuesday 2.1 years
O'Charley's 2.1 years
Captain D's 2.0 years
Texas Roadhouse 1.9 years
Cracker Barrel 1.9 years
Applebee s 1.9 years
Logan's Roadhouse 1.8 years
Red Robin 1.8 years
IHOP 1.6 years
Buffalo Wild Wings 1.5 years
Top Employers Before Red Lobster
McDonald's 14.7%
Walmart 11.0%
Applebee s 7.3%
Pizza Hut 5.7%
Subway 5.0%
Wendy's 4.1%
Target 3.7%
IHOP 3.4%
Taco Bell 3.3%
US Army 3.2%
Kmart 3.2%
Denny's 3.0%
Kroger 2.5%
Top Employers After Red Lobster
Walmart 13.3%
Applebee s 9.0%
McDonald's 5.5%
Amazon 5.1%
Target 4.3%
US Army 3.5%
UPS 3.4%
Verizon 3.3%
AT&T 3.0%

Red Lobster Employees Education

Schools

University of Phoenix

13.3%

University of Central Florida

7.1%

Pennsylvania State University

5.8%

Liberty University

5.0%

West Virginia University

4.9%

Valencia College

4.7%

University of South Florida

4.7%

Middle Tennessee State University

4.7%

Ashford University

4.6%

Southern New Hampshire University

4.4%

University of Alabama

4.3%

Lamar University

4.3%

Marshall University

4.1%

University of North Texas

4.1%

Michigan State University

4.1%

Eastern Kentucky University

4.1%

University of Southern Mississippi

4.0%

University of Georgia

4.0%

Auburn University

3.8%

Kaplan University

3.8%
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Majors

Business

23.0%

Psychology

9.5%

Criminal Justice

7.5%

Nursing

7.0%

General Studies

5.6%

Culinary Arts

4.7%

Communication

4.4%

Accounting

4.0%

Health Care Administration

3.9%

Biology

3.7%

Medical Assisting Services

3.7%

Management

3.2%

Liberal Arts

3.0%

Hospitality Management

2.9%

Marketing

2.8%

Computer Science

2.4%

Kinesiology

2.4%

Graphic Design

2.1%

Education

2.1%

Cosmetology

2.0%
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Degrees

Other

36.1%

Bachelors

35.8%

Associate

16.7%

Masters

4.4%

Certificate

4.0%

Diploma

1.9%

License

0.7%

Doctorate

0.3%
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Red Lobster Employee Political Affiliation

Democratic Party

81.8%

Republican Party

18.2%

Employee Political Donations

Name Job Title Party Donation
Mark GilleyMarketing $11,510Democratic Party
KIM LopdrupChief Executive Officer $3,500Republican Party
Douglas GreenExecutive Vice President $1,000Democratic Party
Gabriel OmorogbeManager $623Democratic Party
K LopdrupPresident $500Republican Party
Michael BrownServer $305Democratic Party
Susan KroswekServer $189Democratic Party
Luis CorrealServer $189Democratic Party
Judy WittFood Prep $168Democratic Party
Michelle LeeRestaurant Manager $100Democratic Party
Johnny JohnsonManager $30Democratic Party
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Red Lobster Salaries

  • -
    Salary Score
We calculated the salary score by comparing the salaries of specific positions within a given company against other similar positions at other similar companies.
Business Intelligence LeadOrlando, FL $111,400
Project LeaderOrlando, FL $111,400
Project LeaderOrlando, FL $102,211

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Red Lobster Awards

Awards From Zippia
  • Red Lobster Zippia Award
  • Red Lobster Zippia Award
  • Red Lobster Zippia Award

Red Lobster Stock Performance

  • -
    Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Net Income

-

Market Cap

-

Total Equity

-

Total Assets

-

How Would You Rate The Company Culture Of Red Lobster?

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Red Lobster Competitors

Competitors Jobs

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Frequently Asked Questions about Red Lobster

When was Red Lobster founded?

Red Lobster was founded in 1968.

How many Employees does Red Lobster have?

Red Lobster has 62,000 employees.

How much money does Red Lobster make?

Red Lobster generates $1,505,500,000 in revenue.

What industry is Red Lobster in?

Red Lobster is in the hotels, restaurants & leisure industry.

What is Red Lobster's mission?

Red Lobster's mission statement is "We are an innovative, values-based company that focuses on providing the 'ultimate' seafood dining experience to our guests."

What type of company is Red Lobster?

Red Lobster is a private company.

Who are Red Lobster's competitors?

Red Lobster competitors include Outback Steakhouse, Red Robin, Texas Roadhouse, TGI Fridays, Applebee s, Bonefish Grill, Ruby Tuesday, Buffalo Wild Wings, Logan's Roadhouse, O'Charley's, Cracker Barrel, IHOP, Denny's, Cheddar's Scratch Kitchen, Cheesecake Factory, Bob Evans Restaurants, Captain D's, Weathervane Seafood Restaurants, Carrabbas, Steak 'n Shake.

Where is Red Lobster's headquarters?

Red Lobster's headquarters is in Orlando, FL.

You can find out what it is like to work at Red Lobster, also known as RED LOBSTER HOSPITALITY LLC, Red Lobster, Red Lobster Hospitality LLC and Red Lobster Hospitality Llc.

Zippia gives an in-depth look into the details of Red Lobster, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Red Lobster. The employee data is based on information from people who have self-reported their past or current employments at Red Lobster. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Red Lobster and its employees or that of Zippia.