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Red Robin Remote jobs - 620 jobs

  • Marketing Analyst, Strategy & Data Science

    Red Robin 4.0company rating

    Remote

    The Marketing Analyst, Strategy & Data Science will architect the foundation of marketing performance analytics from the ground up. This role is equal parts data miner, performance analyst, and strategic thought partner, this role will build the logic, models, and insight infrastructure that leadership relies on to measure and optimize impact across the enterprise. This role will provide ongoing support and performance visibility across Menu and Culinary, Brand, Media, Digital, Loyalty, and Guest Relations and will be responsible for aggregating insights and data across these teams to produce department-wide reporting and executive-ready insights. This position will both build something new while supporting critical initiatives such as our First Choice segmentation strategy and hyper local marketing approach, enabling smarter, more relevant communication with guests at every touchpoint. Essential Functions of the Job Performance Analytics, ROI & Strategic Insights Conduct hands-on analysis of campaign, loyalty, CRM, menu, media, and social performance Guest insights reporting from Blackbox, Technomic, etc. Quantify ROI, ROAS, visit lift, retention impact, and channel-level effectiveness Partner with Finance and Marketing leadership to identify what is driving traffic, engagement, and revenue Support Brand and Social teams with reporting and insights on social and brand awareness campaign reach, sentiment, and earned engagement using Sprout and Meta platforms Lead test and control analysis, loyalty behavior modeling, and performance readouts to support quarterly planning and optimization Data Mining, Segmentation & Intelligence Integration Mine and connect data from CDP , EDW , POS , OLO, Web, Mobile App, GA, Firebase, and paid media platforms Apply data science methods such as segmentation, lift modeling, behavioral clustering, and predictive analysis Support our First Choice segmentation strategy by enabling more personalized and localized communication based on guest behavior, geography, and visit frequency Leverage Placer AI and Spatial Intelligence tools to surface guest movement, trade area potential, and support hyper local targeting and performance optimization Dashboarding for Operational Visibility Build foundational dashboards in Power BI, Tableau, or Looker for stakeholders across Digital, CRM, Loyalty, Menu/Culinary, Guest Relations, Brand, and Field Marketing Support recurring reporting for offer redemptions, guest engagement, CRM campaigns, menu testing, and what lives where product mapping Provide Guest Relations, Menu, and Brand teams with structured, self-serve access to insights that drive action not just observation Key Platforms to Connect Guest and CRM: CDP, ESP, CRM, SMG, Blackbox, Technomic, PlacerAI Ordering and Menu: Olo, POS, Ziosk, Web, App Analytics and Campaign: GA, GTM, Firebase, Loyalty, Google Ads, Meta, Programmatic Platforms Social Media and Engagement: Sprout Social for brand sentiment, earned and owned engagement, and review trends Meta Business Suite and Ads Manager for campaign performance and ROAS Feedback and Experience: SMG Spatial Intelligence: Placer AI Supports First Choice strategy and hyper local segmentation insights along with media targeting Data and BI Tools/Skills: SQL, AWS (EDW), Power BI, Tableau, Looker, Python What Success Looks Like Executives and departmental teams have clarity on what is driving ROI, guest behavior, and growth You connect fragmented systems into a unified, story-driven view of marketing performance Dashboards and reporting infrastructure support both strategic visibility and daily execution You become the go-to insight partner across Digital, Brand, Loyalty, Menu, Culinary, Media, and Guest Relations Your work powers smarter, faster, and more personalized marketing What You Bring (Requirements) 3 to 5 years in marketing analytics, business intelligence, or performance analysis Strong SQL, Python and dashboarding experience using Power BI, Tableau, or Looker Proven ability to analyze and report on ROI, ROAS, segmentation, and campaign lift Experience supporting social or brand performance metrics using tools such as Sprout and Meta Clear communicator and independent builder who thrives on ownership Curiosity, attention to detail, and drive to connect data to decisions Nice to Have (Preferred requirements) Experience in restaurant, hospitality, or multi-location retail Familiarity with Online Ordering Platforms, Digital Platforms, CRM, Placer AI, GA, SMG, Ziosk Background working with a Customer Data Platform supporting CRM journeys, guest segmentation Data extraction background working with in-house data warehouse (EDW) or data lakehouse (databricks) Experience providing menu/culinary, paid and social media analytics Minimum experience required: 1-3 years of direct hands-on experience in marketing analytics, with proven performance in campaign reporting, or data tools, specifically with business intelligence, or performance analysis. Degree or equivalent work experience required Strong SQL, Python and dashboarding experience using Power BI, Tableau, or Looker. Proven ability to analyze and report on ROI, ROAS, segmentation, and campaign lift. Experience supporting social or brand performance metrics using tools such as Sprout and Meta. Clear communicator and independent builder who thrives on ownership. Curiosity, attention to detail, and drive to connect data to decisions Competencies: At a beginner level; leads self and others, effectively communicates, exhibits skills and knowledge directly related to the job, is results focused and solution oriented, demonstrates hospitality excellence Compensation Range: $72,300.00 - $99,375.00 Red Robin is an Equal Opportunity & E-Verify Employer
    $72.3k-99.4k yearly Auto-Apply 60d+ ago
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  • Senior Financial Systems Administrator

    Red Robin 4.0company rating

    Remote

    The Senior Finance Systems Administrator will serve as the primary owner of finance systems and tools, ensuring their integrity, reliability, and efficiency. While reporting to Accounting, the Finance Systems Administrator will work closely with Finance, IT and other functional teams to support, enhance, and integrate financial systems in alignment with business goals. This high-visibility role works closely with Finance & Accounting (F&A) team leadership on process improvements, system and reporting enhancements, providing critical thinking, collaboration and problem-solving support to the organization. Essential Functions: Serve as the subject matter expert (SME) and administrator for finance systems, including Oracle Fusion ERP, as well as our other accounting, reporting and planning tools (e.g., Anaplan, Blackline, CoStar, Workiva) and related integrations. Partner with IT to implement, upgrade, and maintain finance technology systems and ensure alignment with IT governance and security standards. Work closely with Accounting, FP&A, HR and other business functions to understand system needs, support workflows, and enhance reporting capabilities. Analyze enhancement request requirements and system capabilities to provide feedback and gap analysis. Develop and maintain user access controls, workflows, roles, and permissions in financial systems. Document systems configurations, process flows, standard operating procedures, and training materials. Troubleshoot system issues and act as the liaison between F&A users and IT support. Support month-end, quarter-end, and year-end close processes by ensuring systems operate correctly and data is flowing efficiently and accurately between platforms. Lead and support finance system projects, including process automation, new module implementation, and system integrations Ensure compliance with SOX change management controls along the way. Provide project management expertise on financial system projects to ensure that the activities are executed accurately, completely, and on time. Coordinate system testing and validation for patches, upgrades, and new functionality. Facilitate period-end closings by ensuring the accurate and timely completion of specific close related responsibilities while focusing on strategies to drive the reduction of the close timeline. Monitor case support queue and assist the business as needed with financial system related questions and issues. Assist with driving change management by embracing change and championing new tools and processes across the organization. Participate in and support company initiatives such as software implementations, process improvement initiatives and other departmental projects. Document processes and cross train in other areas in order to provide support during absences. Complete special projects, ad hoc reporting or other general duties as assigned. Qualifications: Bachelor's degree in Accounting, Finance, Information Systems, or a related field required; 4+ years of experience administering finance systems or supporting finance system operations preferred. Hands-on experience with ERP systems such as Oracle Fusion preferred. Familiarity with financial reporting tools (e.g., Power BI, Anaplan, Blackline, Workiva). Experience with system integrations (e.g., API-based data flow, middleware platforms) preferred. Project management experience implementing finance systems and tools, certifications (e.g., PMP preferred. Strong understanding of accounting and finance processes and terminology. Comfortable working with cross-functional teams, including IT, HR, and Operations. Ability to proactively seek out others within the organization to resolve issues. Preference towards industry experience with consumer-based, multi-site operations such as food & beverage (restaurant), retail, hospitality, or other consumer-based businesses. Knowledge, Skills and Abilities: Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. Excellent problem solving and communication skills. High ethical standards and the ability to maintain confidential information. Ability to work effectively both independently and in a team environment and within the company culture. Strong attention to detail with consistent accuracy and organization. Commitment to meet internal close and reporting deadlines Good communication and interpersonal skills to build strong working relationships with peers and key business partners Effective verbal and written communications, including active listening skills, problem solving skills and presentation skills Benefits: Eligible for an annual bonus Flexible paid time off and holidays Health, vision, dental, life insurance plans, and discounts 401(k) savings plan plus a company match with immediate vesting Eligible to participate in the employee stock purchase plan after 1 year of continuous employment Discounts on Red Robin food Compensation Range: $79,400.00 - $109,250.00 Red Robin is an Equal Opportunity & E-Verify Employer
    $79.4k-109.3k yearly Auto-Apply 60d+ ago
  • Senior VP, Operations & Transformation (Remote)

    U.S. Travel Association 4.5company rating

    Washington, DC jobs

    A national travel association in Washington, DC is seeking a Senior Vice President, Operations to lead transformational change in internal operations and enhance organizational culture. The ideal candidate will have extensive experience in operational leadership across finance, HR, and IT, and a proven record in managing change effectively. Salary is competitive at $275K-$300K with bonuses, alongside benefits like healthcare, paid leave, and professional development support. #J-18808-Ljbffr
    $275k-300k yearly 2d ago
  • Remote P&C Licensed Insurance CSR

    The Auto Club Group 4.2company rating

    Dearborn, MI jobs

    Why Choose a Career with the AAA The Auto Club Group (ACG) You excel at interacting with others and providing a high level of customer service. You enjoy a job that keeps you busy but also one that provides for you and your family. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about its members and employees. Continue reading to see what our Insurance Customer Sales and Service Rep opportunities are all about! A Day in the Life of an Insurance Customer Sales and Service Rep: Our Insurance Customer Sales and Service Representatives provide service to internal and external customers in a customer-focused, high-volume, fast-paced sales call center environment. Insurance Customer Sales and Service Representatives explain product features and service advantages to existing and potential customers to promote and sell the various membership and/or insurance products and services to achieve sales production goals. In this role, you will also have the opportunity to: Provide price quotes on all insurance products that factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale. Rewrite and reinstate insurance policies according to underwriting and business rules. Complete membership and/or insurance applications, endorsements, and change forms (e.g., address change, etc.) as necessary. Accept & process payments at the point of sale. Make outbound follow-up calls to customers in response to questions or complaints. Correspond with and respond to inquiries from sales representatives, insureds, mortgage companies, and other sources regarding ratings, premiums, billing problems, and cancellations, as well as obtain and verify payments and other types of information. Provide efficient processing of customer policies, endorsements, and status and coverage changes. Assist agents in resolving technical and business-related issues. May assist other Customer Interaction Centers (e.g., Emergency Road Service, Claims, Membership, Travel, etc.) in servicing members and/or customers when necessary to ensure quality service goals are met. How we reward our employees: In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages: Hourly rates starting at $21.75/hour plus bonuses and sales incentives Overtime earning potential at time and a half the hourly wage Fully paid training Medical, dental, and vision benefits 401k with employer match Paid parental leave and adoption assistance Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program, and other professional development opportunities AAA Membership Discounts, perks, rewards, and much more $1,000 sign-on bonus for Licensed Property and Casualty Agents. **To qualify for the Sign-On Bonus, applicants must be new to ACG.Our Recruiting Team can provide additional details at the time of application** We are looking for candidates who have: Education High School Diploma or equivalent (GED) Experience Providing a high level of customer-focused service Navigating through a PC Windows environment, including accessing information from multiple applications Managing and navigating multiple sources of information and applying them as needed Performing monetary transactions (e.g., entering key data into the cash terminal, adjusting account balances, etc. Cross-selling Certifications / Licensure Current Property & Casualty Insurance license May be required to attain and maintain state membership licenses as appropriate by the department Preferred Qualifications College-level coursework, certification, or equivalent (i.e., relevant continuous learning) To prepare you for this exciting opportunity, we offer: Full-time paid training on Monday, February 2, 2026 Monday through Friday from 9:00 a.m. - 5:30 p.m. EST during training Monday through Friday, 12:30 p.m. - 9:00 p.m. and rotational Saturday, 9:30 a.m. - 6:00 p.m. EST after training Work Environment This is a remote call center position. Call Center employees to work remotely full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located Interested in learning more? Apply Today! #LI-Remote #Appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $21.8 hourly 7d ago
  • Special Event Coordinator

    Destination Bryan 4.1company rating

    Bryan, TX jobs

    Special Event Coordinator Job Type: Full Time, Exempt Status Salary: $45,000-$55,000 Reports to: Community Engagement Manager (CEM) (DB): Born of converging cultures and built on deep Texas roots, Bryan is a community filled with authentic stories, people, and places - our legends. Our legends are ever evolving while staying true to our Texas spirit. Destination Bryan, a 501c(6) non-profit, is a destination marketing organization whose mission is to strengthen our community by inspiring people to spend time and money in Bryan, Texas. The organization drives economic growth through tourism marketing and destination development to improve quality of life for Bryan's residents. At Destination Bryan, we are guided by our core values (B.E.L.I.EF): • Build Community: Cultivate a supportive environment where trust, accountability, and inclusivity thrive, while being open to ideas from both internal teams and external partners. • Empower: Support and uplift one another, our partners, and the community by converting challenges into opportunities and ensuring everyone feels included and valued. • Leave a Legacy: Focus on making a lasting impact by improving the community and ensuring everything we do aligns with our goal to leave Bryan better than we found it. • Innovate: Encourage curiosity, embrace competition, and ensure all ideas are heard, leading to personal and organizational growth. • Embrace Flexibility: Adapt to changing circumstances with grace, maintaining a healthy work-life balance while remaining resilient and dynamic. POSITION OBJECTIVES: The Special Event Coordinator's primary objectives are to maintain, develop, and execute a number of community-focused events with the goals of increasing the quality-of-life and place for Bryan residents and enhancing the visitor experience. This position also involves gathering and incorporating feedback from event stakeholders and continuously evaluating the events to ensure they remain consistent with Destination Bryan's strategic goals and values. DUTIES & RESPONSIBILITES: • Design, develop, and execute a strategic calendar of quality-of-life events to primarily engage the local community as well as enhance the visitor experience, to include First Friday, Lights On!, and the Downtown Bryan Holiday Stroll and Lighted Parade. • Provide on-site supervision, coordination, and execution of events. • Coordinate entertainment, programming, personnel, contractors, volunteers, and vendors. • Track post-event data, manage budgets, and gather/incorporate participant, stakeholder, and attendee feedback. • Maintain communication with necessary City of Bryan Departments and supporting organizations to ensure all aspects of events are properly executed. • Work with the CEM to create and maintain partnerships in relation to Destination Bryan partner events. • Collaborate with all departments within Destination Bryan and maintain consistent communication to ensure timely execution of event support and enhancement. QUALIFICATIONS & REQUIREMENTS: • Bachelor's degree or related experience in tourism, community engagement, public relations, event planning, marketing, or a related field • One (1) year of experience, preferably in event planning • Ability to work nights and weekends • Must live in, or be willing to relocate to, the Bryan-College Station, Texas area • Ability to lift and carry up to 50 pounds • Must be able to operate a motor vehicle and have a valid driver's license WORKING KNOWLEDGE & SKILLS: • Capacity to multi-task and adapt quickly to a rapidly changing environment • Creative thinker with the ability to develop and execute innovative ideas • Exceptional verbal, written, and interpersonal communication skills • Proven self-starter, effectively able to manage multiple priorities, and adheres to deadlines • Flexibility and ability to work in a changing and dynamic environment • Strong project management, problem solving, and organizational skills • Collaboration within a team setting BENEFITS: • Competitive salary commensurate with experience • Employer paid medical, dental, vision, disability, and life insurance for employee • Paid holidays, sick, and vacation days • Retirement 401(k) plan with employer match • Professional development opportunities • Paid pregnancy and parental leave • Remote work policy APPLICATION PROCESS: Interested applicants should send their resume and cover letter to Caden Jones, Community Engagement Manager, at **************************. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed in this position and is not all-inclusive of every job function. Position may be required to perform position-related tasks other than those specifically listed in this description.
    $45k-55k yearly 1d ago
  • Deductions Specialist

    Keurig Dr Pepper 4.5company rating

    San Francisco, CA jobs

    The Deduction Specialist is responsible supporting KDP organization by performing transactional work related to FBS processes to ensure compliance with accounting and company policies. This position is based in our HQ in Frisco, TX and will have a hybrid schedule (3 days in the office, 2 days work from home on a weekly basis) Key Responsibilities Ensure timely research and resolution of customer deductions in accordance with policy and procedures. Ensure adherence to procedures and timely processing of credit memos, offset balances, repaid deductions, and other tasks as assigned. Interpret customer documentation and ensure all deduction documentation is complete and sufficient to support classification of expense or recollection of invalid deductions. Effectively analyze deductions to identify root cause and work with cross-functional teams to reduce/eliminate recurring deductions. Work directly with Finance and Sales Colleagues to obtain additional information and documentation when necessary. Interface with Customers as assigned. Support projects and technical implementations, as assigned. Other ad hoc requests as needed to assist with balance of workload for the overall team. Total Rewards Salary range: $21.92/hr - $29.00/hr Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Requirements High school degree and 4 years of relevant experience in accounting, with a focus on account receivables or deductions. Proficiency in financial software and systems, particularly High Radius Cloud or similar platforms preferred. Effective and professional written and verbal communication skills. Customer service oriented. Skills Proficiency in Microsoft Office Suite, particularly Excel. Nimble Learning: Ability to adapt quickly and learn new tasks independently. Time Management: Ability to handle competing priorities and manage change. Inquisitive Mindset: Demonstrates a keen interest in understanding how things work and why they happen. Company Overview Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be anemployer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. #J-18808-Ljbffr
    $21.9-29 hourly 4d ago
  • Hybrid Enterprise Partnerships Manager

    Marriott Hotels Resorts 4.6company rating

    Bethesda, MD jobs

    A leading hospitality company is seeking a FLEX Manager for Enterprise Partnerships in Bethesda, MD. This role involves managing the enterprise partnerships roadmap and supporting marketing initiatives to drive engagement and revenue for their loyalty program. Responsibilities include coordinating with various internal teams and managing partner relationships. The ideal candidate will have a degree in Business or Marketing, with experience in marketing or partnerships. A hybrid work environment is offered, allowing flexibility in work arrangements. #J-18808-Ljbffr
    $54k-92k yearly est. 2d ago
  • Coordinator, Youth Programs

    USA Baseball 3.6company rating

    Cary, NC jobs

    At USA Baseball, we are on the lookout for passionate people who truly believe in our mission and values, ready to take charge in Leading the Growth of Our Pastime's Future . As the national governing body for baseball in the United States, we are all about teamwork and embrace a fast-paced, demanding, and rewarding environment befitting of our national pastime. If you lead off with authenticity, are ready to slide in headfirst, value embracing diversity and inclusion, and can acknowledge a broader vision, then we want you on our team! The Coordinator of Youth Programs will report to Isaac Brown and contribute directly to the strategy and execution of USA Baseball's efforts to grow the amateur game. This role is part of a team working in collaboration with Major League and Minor League Baseball and their clubs to elevate youth programming and increase participation. The Coordinator will drive the national expansion of the Fun At Bat program by identifying target schools, building strong relationships with district leaders, and securing program sign-ups that advance growth and accessibility. The role combines outreach, relationship management, and operational execution, including managing customer service for participating schools, supporting the fulfillment and distribution of Fun At Bat kits, and overseeing inventory to maintain smooth program operations that reinforce USA Baseball's mission-driven objectives. IN THIS ROLE Conduct proactive outreach to school districts and individual schools, cultivating relationships that increase program adoption and engagement. Serve as the primary point of contact for participating schools, managing applications, data integrity, and communication through USA Baseball's CRM system. Manage customer service inquiries and assist in overseeing program fulfillment coordination, including distribution and inventory of Fun At Bat kits to ensure seamless operational support. Drive program growth by identifying, engaging, and onboarding new schools to achieve annual participation and adoption targets. Support the planning and execution of day-to-day operations for the Fun At Bat program, ensuring consistent, high-quality delivery nationwide. Collaborate cross-functionally to promote USA Baseball's educational resources and contribute to the development and launch of new youth programming initiatives. Provide administrative and operational support to the Youth Programs department and contribute to continuous improvement efforts that strengthen program delivery and nationwide impact. ALL USA BASEBALL EMPLOYEES They will be an effective team player and perform additional duties as assigned while maintaining a positive attitude. They will display exceptional interpersonal communication skills and attention to detail in a fast-paced organizational environment. They will maintain confidentiality with sensitive athlete data and handle diverse projects with attention to detail and timely communication. They will manage multiple projects under tight deadlines, fostering strong communication and collaboration within the team. They will exhibit an eagerness to continuously learn and grow within the ever-changing landscape of amateur baseball, sports, and the Olympic Movement. They will demonstrate flexibility in their work schedules and readiness to travel domestically and internationally for events if assigned. They will identify and mentor candidates for the internship program, showcasing strong leadership, problem-solving, and decision-making skills. QUALIFICATIONSWorried that you do not meet every single requirement on the list below? Don't be. If you're excited about this opportunity and our mission, we want to hear from you! At USA Baseball, we embrace inclusivity and are committed to building a team with diverse experiences and backgrounds. Apply even if you don't check all the boxes! 1-2 years of experience in youth programming, education, or community engagement Demonstrated interest in sports with a working knowledge of baseball fundamentals Strong communication and relationship management skills, particularly when engaging educators and community partners Highly organized with the ability to balance multiple priorities, track details, and meet deadlines Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to quickly learn new digital tools and systems Positive, solutions-focused attitude with a commitment to teamwork and service Passion for supporting youth development and creating engaging opportunities for children to participate in baseball and softball Willingness to travel domestically to support program outreach and training events Bachelor's degree from an accredited four-year college or university preferred, or equivalent relevant experience in youth programming, education, or community engagement REMOTE WORK POLICYUSA Baseball believes in fostering a flexible work environment that promotes work-life balance and enhances employee productivity. USA Baseball employs a Remote Work Season from the Tuesday after Labor Day through approximately March 1 of the following year. During this time, employees are expected to be in the offices three days of the week, working remotely on a designated remote workday and on Fridays. Employees are expected to be in office Monday through Friday during the USA Baseball Season, which runs from March 1 through Labor Day. EQUAL OPPORTUNITYIt is the policy of USA Baseball to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, pregnancy, disability, marital status, genetic information, sexual orientation, gender, gender identity or expression, veteran or military status or any other characteristic protected by applicable law. Discrimination and unlawful harassment are not tolerated at USA Baseball
    $36k-45k yearly est. 28d ago
  • Customer Success Executive (Remote)

    Dev 4.2company rating

    Remote

    Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success. Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely. What you'll deliver: Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations. Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services. Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes. Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence. Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value. Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services. Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise. Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Qualifications 8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m. Proven track record of driving issues to resolution and advocating on behalf of a customer. Expert time management Experience of working with global enterprise customers is required Strong knowledge of cloud architecture and the IT landscape. Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus. Knowledge of enterprise IT functions. Experience in working with HRIS is an advantage. 2 plus years of application programming and system support experience is preferred. Demonstrated ability to plan and execute against customer priorities and expectations Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence. Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred. Available to travel up to 35% Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $100k yearly 60d+ ago
  • Hybrid Global Employee Experience & Events Leader

    Overseas Adventure Travel 3.5company rating

    Boston, MA jobs

    A travel adventure company is seeking an Employee Experience and Events Manager to enhance associate engagement through strategic initiatives and events. The role involves planning corporate events, creating internal communications, and implementing recognition programs. The ideal candidate has over 5 years of experience in employee engagement and exceptional communication skills. This position is hybrid, requiring on-site work three times a week in Boston. #J-18808-Ljbffr
    $35k-40k yearly est. 3d ago
  • Project Mechanical IV

    Explore Charleston 4.0company rating

    Rochester, MN jobs

    If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. ABOUT THE ROLE You will be a member of our multi-disciplinary team and will work under the direction of a licensed engineer. Projects may include new construction and renovation in educational, healthcare, corporate commercial and science and technology. HERE'S WHAT YOU'LL DO Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs. Oversee, guide, mentor and provide technical leadership to designers and engineering team. Direct the work of less experienced staff including the development and presentation of annual performance reviews. May serve in the QAQC process and an independent reviewer. Interface effectively with clients and members of the design team. Oversee the use of engineering complexities related to the use Energy Model software. Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems. Specify mechanical equipment such as boilers, chillers, and air handling units. Review and accept selective shop drawings for compliance of specifications and contract documents. Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget. Participate or lead value engineering sessions with Architectural/Engineering team. Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts. Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager. Respond to RFI's and review of change orders in the preparation of construction documents. Conduct job site visits to verify existing conditions and observe construction progress. Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site. Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees. Perform other duties as assigned. HERE'S WHAT YOU'LL NEED Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred. Minimum of 8 years of related experience required. Current PE in the United States preferred. LEED accreditation preferred. Strong knowledge of Life Safety Codes Ability to work independently in all mechanical disciplines with no oversight or guidance. Excellent verbal and written communication skills. Must be a critical thinker. Must be highly analytical. Must have the ability to engage effectively with clients. Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work. Able to effectively handle multiple projects. Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required. The salary range for this position to be filled in the Rochester, MN is $91,390 to $114,285 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at ********************************************** Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. ABOUT OUR FIRM CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don't just dream up solutions - we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It's more than a philosophy - it's who we are, and it drives us to make a meaningful, lasting difference every day. ABOUT WORKING HERE We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about. We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives. We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you. Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying. As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.
    $91.4k-114.3k yearly Auto-Apply 38d ago
  • People Advisor

    Red Robin 4.0company rating

    Remote

    The People Advisor is a critical member of the People Operations team, serving as a trusted expert and escalation point for employee relations matters across Red Robin's field operations. This role provides advanced guidance, support, and solutions on complex Team Member issues, ensuring fair, consistent, and compliant practices that protect both the company and its people. With deep expertise in employee relations and a strong understanding of employment law, the People Advisor leads investigations, coaches leaders, and drives strategies that foster trust, engagement, and a positive workplace culture. This position requires sound judgment, discretion, and the ability to manage sensitive issues with empathy, professionalism, and urgency. Employee Relations & Investigations (65%) Conduct thorough and impartial investigations into Team Member concerns, policy violations, and workplace conflicts. Gather, analyze, and evaluate evidence, interview involved parties, and provide well-documented, compliant recommendations for resolution. Ensure all investigations are completed in a timely manner with adherence to company policies and applicable laws. Partner with internal and external legal counsel on complex or high-risk cases. Provide clear, consistent, and legally sound guidance to field leaders on corrective action, documentation, and separation processes. Identify patterns and trends in employee relations data to recommend proactive solutions and training opportunities for leaders. Advisory Support & Case Management (20%) Serve as an escalation point for employee relations inquiries and HR issues submitted through the case management system, phone, and other communication channels. Coach and counsel restaurant managers, leaders, and Team Members on policy interpretation, performance management, and workplace best practices. Respond promptly and accurately to requests, ensuring alignment with HR policies, practices, and Red Robin's values. Promote transparency, fairness, and accountability through consistent communication and follow-through Strategic Partnership & Team Member Engagement (15%) Partner with People Business Partners and Operations leaders to develop and reinforce employee relations strategies that support retention and engagement. Advise leaders on proactive measures to improve workplace culture and minimize employee relations risks Contribute to the design and implementation of engagement initiatives, recognition programs, and communication strategies. Support continuous improvement in HR processes and policies based on field feedback and case trends. Minimum Experience & Education: 2 -4 years of experience in an HR role. Bachelor's degree in Human Resources or related discipline preferred. Equivalent combination of experience, education, and certifications considered. While there is some flexibility this role is budgeted at $68,000 - $70,000 annually. Compensation Range: $65,700.00 - $90,300.00 Red Robin is an Equal Opportunity & E-Verify Employer
    $68k-70k yearly Auto-Apply 25d ago
  • Technical Integration Services Support (Remote)

    Dev 4.2company rating

    Remote

    Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description As Technical Integration Services Consultant, you will work with our largest customers. Many of them are looking to disrupt their recruiting and HR processes, and you will help them continue to achieve this. You will be responsible for troubleshooting integration bugs, implementing code fixes, and communicating with clients to help with training and guidance. It is a rewarding role that allows you to work closely with our clients while improving your technical skills. This is a fully remote role and candidates may be located anywhere in the US with the east coast preferred. What you'll deliver: identify integration issues and implement code fixes, using a middleware platform. This includes communicating with customers discussing issues over phone and email. enhance and update SmartRecruiters integrations, improving designs for error handling, migrating to new APIs, and optimizing for better scalability to name a few. Work with Project Managers to plan, coordinate and deliver all customer integrations between SmartRecruiters and other global HR vendors. regularly meet with team members and the client to deliver status updates, resolve project issues and design solutions. create and improve existing documentation for integrations. collaborate with SmartRecruiters' engineers to ensure product releases are available in our API and properly tested. Qualifications You have been successful in identifying and fixing technical issues. This can include investigating areas within integrations, SSO and data migrations. You have experience in a support role communicating over email and phone with clients. You have experience writing scripts and code in a language or middleware platform. You have understanding of and experience with application integration technologies and projects is preferred. You have prior experience in SaaS / On-Demand applications You are able to work independently, manage projects and communicate technical issues to non-technical people. You have experience working in a fast paced environment with the ability to manage multiple concurrent projects. Customer satisfaction and problem solving skills are essential. Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $51k-85k yearly est. 60d+ ago
  • Director of Catering - Eaton DC

    Langham Hospitality Group 4.3company rating

    Remote

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. Located in Washington DC, Eaton is more than just a hotel, it is a welcoming and inclusive cultural hub for kindred spirits, locals, and travelers alike, to convene, collaborate, and create. Job Description: The Director of Catering is responsible for directing, coordinating, training and supervising the Catering and Banquets Teams in all catering-related activities, while ensuring exceptional service delivery and memorable guest experiences. He/she is also responsible for growing existing accounts and generating new business to ensure that Catering revenues meet or exceed budget to maximize revenue and profits, and to improve the hotel's performance in the marketplace. The Director of Catering collaborates closely with Sales, Culinary, Operations, and Events teams to maximize profitability and uphold the Eaton's brand standards. The Director of Catering reports to the Director of Sales and Marketing RESPONSIBILITIES AND DUTIES: Take ownership of mission-driven and purpose-driven Sales strategy which achieves a triple bottom line: for people, planet, and profit. Work innovatively and closely with Brand Pillars team to achieve Pillars goals and overall Eaton Workshop mission while retaining profitability. Operate the Catering and Banquets Departments within established expense budget. Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department. Ensure the catering team are penetrating their market segments, obtaining enough current and forward looking business and participating in the appropriate corporate negotiated accounts and groups/citywide as required and coach and discipline if necessary. Direct and manage all catering/banquet sales activities to maximize revenue for the hotel. Recruit, direct, manage, train and counsel catering staff. Ensure all hotel policies and local laws are followed. Lead and inspire your team of managers and staff to achieve and ideally, exceed Company and individual targets and goals arising from the company core objectives and budgets. To Ensure appropriate and effective focus on these objectives on a day to day basis, while contributing to the strategic development of the hotel. To be fully accountable for the people, product and profit within the hotel. Liaise with all Department Heads and operating departments to ensure we live up to the service promise to our guests made by the sales and catering team. Lead, develop, motivate and empower employees to deliver operational best practices, identifying opportunities and asking recommendations for improving efficiency and quality of service and operating standards. Participate in sales presentations, property tours and customer meetings. Conduct and attend daily business review meetings, BEO meetings, management meetings and other meetings as required/ requested. Represent the hotel in community and industry organizations and events. Participate as team player with other key executive members. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Front Office, Housekeeping and Revenue Management. Develop a complete knowledge of company catering policies and SOP's, and ensure knowledge of and adherence to those policies by the catering and banquets team. Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies. Meet or exceed established goals. Coordinate all catering solicitations to maximize market mix. Administer training in the Catering department. Attend weekly sales meetings and daily line ups. Conduct regular business review meetings with Sales and Catering, operations staff and General Manager. Review meeting planner evaluations as received to ensure that any problems are rectified. Meet with clients before and during events to ensure guest satisfaction. Contact clients after function to measure guest satisfaction and respond to any guest complaints or issues. KNOWLEDGE & EXPERTISE: Demonstrate a skillset and in-depth knowledge of catering and powerful examples of relevant experience. A bachelor's degree, preferred in hotel or business administration. A minimum of 5 years of hotel managerial catering experience. Ability to speak, communicate and read effectively in English, both verbally and in writing. Capable of working in fast paced environment and possess high level attention to detail. Eaton is all about Teamwork. We value people with interpersonal skills who are gracious, compassionate, imaginative, friendly, and enjoy working with others. Ability to assess/evaluate employee performance fairly. Extensive knowledge of revenue management. Ability to recruit, supervise, train and motivate multiple levels of managers. For more information about the property, please visit: **************************************************
    $55k-83k yearly est. Auto-Apply 34d ago
  • Sr. Licensing Associate

    Nourish Santa Cruz 3.9company rating

    Remote

    About Us Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but Reporting directly to our Licensing Lead, the Sr. Licensing Associate will support all licensing operations at Nourish, including assisting with day-to-day tasks, maintaining and optimizing workflows, developing net-new processes as we expand into new states and provider types, and helping to ensure the licensing process runs smoothly. This role is critical for many of Nourish's core operations; you'll get the chance to work cross-functionally with our RCM, Payer Ops, Clinical Ops, and Customer Experience teams. The work you do will positively impact all stakeholders at Nourish-our patients (ensuring they get the life-changing care they need), our dietitians (providing a seamless licensing experience), and more. Key Responsibilities: Own the end-to-end cycle of licensing applications for new and existing providers across the U.S., ensuring all requirements are met for licenses to be approved. Support efforts to streamline existing licensing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows. Develop SOPs (detailed guides) for new state or provider licensing, and own the implementation across the team. Assist in managing/uptraining our contract licensing team. Help track licensing metrics and report on progress, roadblocks, and other updates; provide suggestions on how to make our reporting more robust & actionable. Provide direct support to our dietitians, and own/manage all RD licensing communications. Communicate effectively with cross-functional teams to share updates, reprioritize work, and gather input as needed. You'll love this role if: You are detail-oriented and organized. You enjoy keeping things on track and meeting deadlines. You're comfortable managing multiple tasks/wearing many hats and prioritizing effectively. You're proactive and eager to learn. You seek opportunities to take ownership of tasks and enjoy problem-solving when challenges arise. You welcome the opportunity to learn new flows or help optimize our operations. You approach challenges with a problem-solving mindset, adapting to obstacles and finding effective solutions to keep progress on track. Overcoming roadblocks and finding creative solutions energizes you. You thrive in a dynamic environment. You're energized by a rapidly improving (and thus changing) workplace. Changes to processes and workflows don't stress you out-you see them as opportunities to learn and grow. You're passionate about Nourish's mission. You're interested in nutrition and are eager to contribute to solving America's healthcare crisis. We'd love to hear from you if: You have 3+ years of experience in a licensing. You are familiar with licensing processes and state licensing requirements. You are an effective communicator and enjoy collaborating with people across different roles and teams. You are meticulously organized and detail-oriented. You are tech-savvy and open to learning and using new technologies. You are flexible and adaptable when facing new challenges and circumstances. More Information Mission & Vision & Success Nourish Clinical Philosophy Values Why Nourish Exists Team Compensation & Benefits How We Work Please note that you must be legally authorized to work in the U.S. for this position.
    $75k-117k yearly est. Auto-Apply 5d ago
  • Communications Assistant / Copywriter

    Dev 4.2company rating

    Oakland, CA jobs

    Mangrove Web Development is a woman-owned website design and development company, and a certified B Corp. Our mission is to build websites that amplify the work of change-making organizations and increase the competitive power of businesses owned by historically marginalized people. Within our own organization, our mission is to expand tech career opportunities for women and people of color. We are looking for a mid-level copywriter/communications assistant to work remotely for our California-based web development business. You will be responsible for creating content such as blogs, social media posts, newsletters, portfolio pieces, and media releases on behalf of our company. We strongly prefer that you have experience writing for/about B Corps, purpose-driven businesses, and conscious capitalism. We really care about what we do and how we do it, and are looking for the right person who is passionate about our work, values and team. Location: US- or Canada-based is preferred, PST/MT preferred. This position is 100% remote, but you must regularly be available during PST business hours (9-5pm PST M-F) and have access to a stable internet connection. List of Tasks may Include Draft and edit communications copy (e.g. blog posts, press releases, publications, social media posts, newsletters, portfolio pieces) Publish blog content (via WordPress) and Social Media content (via LinkedIn / Instagram) Assist in maintaining and posting content to our websites and our clients websites (mainly Case Studies / Portfolio pieces and blogs) Generally, help implement communications strategies Research and proactively suggest content for blogs and social media, following established content strategy Prepare presentations and reports (occasional) Update databases and media lists (occasional) Qualifications Required Experience 2+ years experience with: content writing for the web, social media account management, newsletter writing and management Basic WordPress editing and management experience Mailchimp editing and management experience (or similar e-blast software) Experience with online admin and marketing tools - such as Slack, Google Drive, Asana (or familiarity with similar online Project Management tool) Necessary Skills and Abilities Excellent communication abilities (oral and written) Fluent or native English-speaking and writing ability Ability to take initiative and get things done in a timely manner Ability to work well in a virtual team. comfort in communicating with team by email, video call, and Slack Basic graphic design skills, to provide simple graphics in support of content Experience with and interest in the world of Certified B Corps, purpose-driven organizations, and the “quadruple bottom line” of people, planet, power, and profit. Reliability and commitment to being in communication while actively working on projects. Ability to prioritize tasks and deliver on time (or communicate the need for extensions when appropriate) A passion for creating for good, and the desire to work hard to support your fellow teammates and our clients. And, in turn, your teammates will work hard for you to give you a break whenever you need it. Nice to Have Understanding of strategic content marketing principles Knowledge of and strong interest in B Corps, nonprofits, conscious capitalism Bachelor's degree in communications, marketing, or related field Experience working on a remote team Additional Information Logistics Our tools include Remote connecting: Slack, Zoom, Google Hangouts, Google Drive, Notion Marketing/Social: LinkedIn, Instagram, Mailchimp Project Management: Asana Weekly time commitment Ideally around 3-5hrs/week or an average of 15-20hrs/mo. Flexible as long as there's ample time to connect and post to social media on a mutually agreed-upon schedule. Compensation Hourly negotiable, depending on experience and location (cost of living). Typically ranges from $30-$50/hr. WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. We strongly encourage women, Black, Indigenous and People of Color (BIPOC), LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. A majority of our team is self-taught. You do not need a degree to be successful in this role, but you should have the necessary skills outlined above or have a desire to learn them quickly. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. Next Steps to Apply THE INTERVIEW PROCESS: Fill out the application form (button below). We will review your application the week of 3/21. If we are interested in learning more, you will hear from us within a week about scheduling an interview. We anticipate that you will be in 2-3 total interviews to meet our owner, partners, and a member of our development team. Interviews are conducted via video chat, so please ensure you are in a quiet place with a stable internet connection. If we would like to continue the conversation, we may ask for more work samples or references who can speak to your work ethic. If we would like to hire you, we will make a formal offer with your job description, a set hourly rate, and a set start date.
    $29k-41k yearly est. 60d+ ago
  • Client Engagement Specialist

    Carriage Services Inc. 4.0company rating

    Houston, TX jobs

    At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. The Client Engagement Specialist role is responsible for advancing the customer and family experience through a dual focus on data-driven strategy and meaningful field engagement. One core function of this position is to analyze customer experience data by leveraging analytics, research tools, surveys, and service insights to inform strategic decisions and guide the evolution of Premier Experience Standards and customer experience initiatives. Equally important, this role serves as a visible and trusted presence in the field, strengthening engagement with team members and leaders. Through training, coaching, and in-person connection, the Client Engagement Specialist helps field teams feel supported, valued, and appreciated, increasing receptivity to change and adoption of new strategies. By bridging insights into relationship building, this role ensures customer experience strategies are not only well-informed but successfully embraced and sustained across the organization. Compensation: $70,000 - $75,000 per year plus bonus opportunities Job Type: Full-Time (work from home on Fridays) 8AM - 5PM Travel: 30% within the year Location: 3040 Post Oak Blvd. Houston, Tx, 77056 Key Responsibilities: * Leverage analytics, research tools, surveys, shopper calls, and service audits to evaluate customer experience performance. * Identify trends, patterns, and opportunities that impact service quality and family satisfaction. * Translate data into clear, actionable insights for leadership and field teams. * Recommend data-driven strategies to improve service consistency and outcomes * Partner with leadership to ensure Premier Experience Standards are consistently understood and executed across all locations. * Monitor adherence to service expectations and identify opportunities for improvement * Support accountability by aligning service behaviors with measurable performance indicators * Design and deliver training programs aligned with Premier Experience Standards, both in-person and virtually. * Facilitate workshops, team huddles, and learning sessions to reinforce service excellence and skill development. * Customize training approaches based on performance data, field feedback, and observed service behaviors. * Provide hands-on coaching and feedback to managers and frontline team members. * Build strong, trusted relationships with field teams to support engagement and adoption of best practices. * Observe service interactions and reinforce expectations through real-time coaching and follow-up. * Support the rollout and implementation of Premier Experience initiatives, tools, and service-related projects. * Act as a liaison between strategy and execution to ensure initiatives are practical and sustainable. * Gather field feedback during implementations and refine recommendations as needed. Qualifications: * Bachelors degree in business, hospitality, communications, analytics, or a related field. * 3+ years of experience in customer experience, hospitality, training, analytics, or related roles. * Strong analytical skills with the ability to interpret data and communicate insights effectively. * Willingness to travel and spend time in the field as needed. * Experience in hospitality, service-driven industries, or change management is a plus.
    $70k-75k yearly 1d ago
  • District Manager - Fort Lauderdale, FL

    Towne Park 4.3company rating

    Remote

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $140,000.00 - $160,000.00 Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives. The District Manager works closely with the Vice President of Operations/Regional Director (depending on division) to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district's operations. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district. Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives. Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park - 25% Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district. Assesses work processes regularly to ensure functionality and efficiency. Conducts weekly district staff meetings and other meetings as needed. Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month's business accurately - 25% Works closely with managers to help them understand how to improve the performance of their sites. Ensures Account Managers understand and meet the expectations of both clients and Towne Park. Collaborates with the Sales department to identify, pursue, and secure business development opportunities - 25% Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites. Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs. Partners with Talent Team in the administration of the district's recruitment initiatives. Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company - 25% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: Bachelor's degree from a four-year college or university Required Licensure, Certification, etc.: N/A Work Experience: Minimum of seven (7) years of related experience and/or training; OR Equivalent combination of education and/or experience Knowledge: Knowledge of general business practices including accounting, human resources and client relations Skills: Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications Written and verbal communication skills to effectively address all levels within the organization Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails SCOPE Authority to Act: Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Budget Responsibility: The employee has authority to develop. Manage and control a department(s) budget. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 50% may be required.
    $140k-160k yearly Auto-Apply 32d ago
  • Field Service Specialist II

    Copeland 3.9company rating

    Phoenix, AZ jobs

    **About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Job Description** The Field Service Specialist II is an experienced field professional responsible for the commissioning, troubleshooting, and optimization of Copeland control systems and refrigeration equipment. This role demands a deep understanding of refrigeration system operation, control strategies, and integration with HVAC and building management systems. Field work will be required with extensive overnight travel. The Field Services Specialist II is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate. **AS A FIELD SERVICE SPECIALIST II, YOU WILL:** + Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc). + Troubleshoot system issues both on-site and remotely, ensuring optimal performance. + Develop and modify controller programs from I/O legends or existing sequences. + Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately. + Provide site-level customer support and training for contractors and end users. + Review and interpret store prints, electrical schematics, and project specifications. + Coordinate with Project Managers, Engineers, and Technical Support on project execution. + Maintain strong working knowledge of third-party control systems and network integrations. + Ensure all work meets safety and compliance standards. **REQUIRED EDUCATION, EXPERIENCE, & SKILLS:** + 3-5+ years of hands-on field experience in refrigeration, controls, or commissioning. + Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases). + Knowledge of building automation systems and HVAC control logic. + CO₂ trans-critical or cascade system experience highly preferred. + Proficiency with Modbus, BACnet, and other communication protocols preferred. + Computer skills including Microsoft Office products, databases, Internet software, E-mail, Windows, etc. + Proven ability to work independently and manage multiple site assignments. + Ability to travel up to 85-90%. + Legal work authorization in the United States - Sponsorship will not be provided for this role **Remote Work Arrangement: ** This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $80,000-$104,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. **Working Conditions: ** While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration. \#LI-KP1 #LI-Remote **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
    $29k-44k yearly est. 60d+ ago
  • Events & Community Manager

    Goodtime 3.9company rating

    Remote

    GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, our platform handles the complexity others can't - automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. Behind every seamless schedule is our digital workforce of AI agents that eliminate delays, surface insights, and keep hiring teams perfectly in sync. Leaders at companies like Databricks, Aon, HubSpot, and HelloFresh trust GoodTime to orchestrate smarter, faster, people-first hiring experiences for their candidates, interviewers, and talent teams. Our Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration. As a teammate at GoodTime, you will need to rely on and embody these traits, own your role, and balance autonomy with company alignment. You might be a good fit for GoodTime if you: Dislike politics and “red tape” Are bored without a hard problem to solve Can make a path forward, even in ambiguous situations Are humble, able to admit your failures and fail fast Have a bias for action and move quickly Love to learn/are self-taught in many areas Enjoy seeing your hard work make real impact and controlling your own success Like to Challenge the Status Quo The Role The Events & Community Manager will own GoodTime's end-to-end event and community engine: from a major flagship event in 2026 to exclusive executive dinners, virtual programs, and an always-on TA community. Your work will leave a trail. Talent Acquisition leaders should be buzzing about GoodTime-sharing highlights from our events and coming back again and again because every interaction is intentional, memorable, and truly worth their time. What You'll Do Own the event portfolio Design and run a mix of event formats: a large GoodTime owned event, conference sponsorships, smaller VIP dinners, event activations, and virtual sessions for TA leaders and TA Ops. Design unforgettable experiences Craft the details. From programming, to the vibe and environment, to surprises. Our events should stick in people's minds and show up again and again on social feeds, Slack channels, and internal team chats. Build a year-long narrative Ensure our events across the year feel connected: each touchpoint creates a bigger story about GoodTime, our POV, and our AI-powered future in TA. Drive attendance and engagement Partner with Brand, Growth, Design, Sales, and CS to build smart invite strategies, pre-event motions, and follow-ups that fill the room (physical and virtual) with the right people. Be present in the broader TA ecosystem Show up in external TA communities and forums as an active participant-spotting opportunities, building relationships, and keeping GoodTime top of mind with our ICP. Own and grow our community Manage a dedicated space for TA and TA Ops leaders to connect with each other and with GoodTime-curating programming, sparking conversation, and nurturing champions. Work with partners & talent Source and manage speakers, influencers, analysts, vendors, and venues so every program feels high-caliber and buttoned up. Report and learn Measure performance of events and community (reach, engagement, audience quality, sentiment, and downstream impact), share insights, and refine the playbook. Who You Are 4-6+ years in events, experiential marketing, field marketing, community management, or similar roles (B2B SaaS or HR/TA-adjacent is a plus). You've owned and run end-to-end programs: from concept and content to logistics, promotion, and post-event follow-up. You care about the experience and know what it takes to deliver an exceptional event that people talk about. You are detail oriented and are an expert in project management. You leverage tools like Asana effectively and efficiently to ensure no tasks or details slip through the cracks. You have a proven track record of effectively managing multiple vendors, agencies, contractors simultaneously. You're a strong partner and influencer, able to align GTM teams and get them leaning into your programs. You're comfortable being visible: hosting sessions, moderating panels, and representing GoodTime in external communities. You're organized, proactive, and energized by spinning up new programs while improving existing ones. Commitment to You The more diverse and inclusive the workplace, the more our product, community, and company can flourish. As a prospective teammate, we don't expect you to “check” every box here. If you believe in the vision and values at GoodTime, please apply! We're proud to support and be an ally to the BIPOC community, women, veterans, and those recovering from the various effects of the pandemic. Benefits/Perks Remote first culture, with fully paid annual company get togethers for ALL teammates Health, Dental, and Short-term Disability plans, with generous employer contribution Flexible time off 8 week Parental Leave (including adoption placement) $500 home office reimbursement Up to $500 towards self-selected learning and development Pre-IPO Stock Options Remote in United States Only We are unable to accommodate Visa holding candidates at this time Please Note: No 3rd Party Agency/Recruiters will be considered.
    $51k-69k yearly est. Auto-Apply 38d ago

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