Redapt jobs - 33 jobs

GCP Engineer/Architect 6-12-month contract Candidates can sit in the following locations: * Seattle/Woodinville * Plano, TX * Jersey City * Manhattan, NY * Columbus, OH Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive actual business value. Our team is focused on delivering results through thoughtful design, clear processes, and strong organizational practices. We prioritize customer flexibility and build solutions that align with industry standards. We believe in open, direct communication and aim to be upfront and responsive from the start. We are seeking an experienced GCP Engineer/Architect to design, implement, and optimize cloud solutions on Google Cloud Platform. This role involves working closely with cross-functional teams to deliver secure, scalable, and cost-effective cloud architectures that meet business and technical requirements. Responsibilities * Design and implement GCP-based infrastructure for enterprise applications and workloads. * Develop cloud architecture blueprints, ensuring alignment with best practices and compliance standards. * Configure and manage compute, storage, networking, and security services in GCP. * Implement Identity and Access Management (IAM), encryption, and security controls. * Automate infrastructure deployment using Terraform, Deployment Manager, or similar IaC tools. * Optimize cloud environments for performance, scalability, and cost efficiency. * Collaborate with development and DevOps teams to integrate CI/CD pipelines for GCP workloads. * Monitor and troubleshoot cloud environments using Stackdriver, Cloud Logging, and Monitoring. * Stay current with GCP innovations and recommend improvements to architecture and processes. Required Skills & Qualifications * 5+ years of experience in cloud engineering or architecture roles. * 3+ years of hands-on experience with Google Cloud Platform services (Compute Engine, VPC, Cloud Storage, BigQuery, Cloud Functions, etc.). * Strong knowledge of networking, security, and IAM in GCP. * Proficiency in Infrastructure as Code (Terraform, Deployment Manager). * Experience with CI/CD tools (Cloud Build, Jenkins, GitHub Actions). * Familiarity with containerization and orchestration (GKE, Docker, Kubernetes). * Excellent problem-solving and communication skills. * GCP Professional Cloud Architect or Professional Cloud Engineer certification preferred. Nice-to-Have * Experience with data services (BigQuery, Dataflow, Pub/Sub). * Knowledge of multi-cloud or hybrid cloud architectures. * Familiarity with DevSecOps practices. Equal Employment Opportunity Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need.

About Us: Data Center Solutions, Inc. is a leading provider of data center facility cleaning services and technology solutions. Our team works closely together to deliver exceptional service to our clients. Our positions are dual role where we work in the field and at the home office. We are looking for leaders who are willing to roll up their sleeves, work hard, and help write the next chapter in our company story. The Opportunity: We are seeking a Cleaning Technician to join our team. Our ideal candidate will be dependable, have strong attention to detail, and willing to deliver excellent service. Gain knowledge, exposure, and access to the growing Central Ohio data center market. Job Responsibilities: Perform routine maintenance and cleaning in IT facilities Ensure our warehouse and vehicles are stocked with necessary materials Perform minor floor repairs and product installations in the field Desired Qualifications: Work well independently, but thrive with a team Like steady work, but a flexible work schedule Like to travel and occasionally spend the night in a hotel Love to work with your hands (mechanically inclined) equipment/auto maintenance skills a bonus Thrive on seeing a finished project Take pride in your attention to detail almost as much as your attendance record Scoff at terms like “physically demanding” and “able to lift 30 pounds” Spatial intelligence, good logic and problem-solving Desires a position that offers many different responsibilities What we offer you: On-the-job training in IT mission critical facilities Coaching throughout your first 90 days and beyond to set you up for success Professional development Flexible schedule Healthy Work/Life balance Competitive pay up to $25 per hour, depending on prior work experience PTO, Holidays Retirement savings with company match Health Reimbursement Onsite fitness area Bonus potential Applicants must have a valid state issued driver license, pass a drug test, and background check. Data Center Solutions Inc is a Drug-Free/Smoke-Free Workplace.

Primary Roles & Responsibilities * Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. * Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. * Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. * Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. * Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. * Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. * Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. * Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs. * Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. * Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. * Achieve performance targets established by leadership for applicable Key Performance Indicators. * Perform other duties as assigned by management. Education/Experience Requirements * Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. * Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. * Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables. * Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc). * Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems. * Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. * When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.) * Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. * Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy. * Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. * Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame. * Valid driver's license and ability to safely drive company vehicles. Physical Requirements * Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds. * Vision: Requires the ability to perceive the nature of objects by the eye. * Near Acuity: Clarity of vision at 20 inches or less. * Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet. * Far Acuity: Clarity of vision at 20 feet or more. * Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point. * Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are. * Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus. * Color Vision: Ability to identify colors. * Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills. * Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

Role: DAS Field Engineer Scope of Work: The Field Engineer role plays a vital role in the planning, implementation, and maintenance of telecommunication systems and infrastructure. This role requires regular travel to various job sites, including client locations, to provide on-site support and ensure smooth operations of telecommunication networks. Primary Roles & Responsibilities: Network Installation and Configuration: Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices. Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations. Perform system testing and troubleshooting to identify and resolve network issues promptly. Network Maintenance and Support: Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring. Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution. Provide technical support to end-users and assist in troubleshooting network-related problems. Site Surveys and Documentation: Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements. Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory. Maintain accurate records of all network configurations, changes, and maintenance activities. Field Testing and Commissioning: Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards. Conduct acceptance tests and verify network performance against specified parameters. Generate comprehensive reports on test results, highlighting any deviations or issues encountered. Collaboration and Communication: Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution. Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress. Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies. Knowledge, Skills, Abilities Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success. Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost. Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others. Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem. Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan. Education / Experience Requirements 3-5 years experience in commissioning multiple vendor DAS equipment Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. Equivalent work experience will also be considered. Proven experience as a Telecommunication Field Engineer or a similar role. In-depth knowledge of telecommunication systems, protocols, and technologies (e.g., TCP/IP, Ethernet, VLANs, OSPF, BGP, MPLS). Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and wireless access points. Strong understanding of structured cabling principles and network infrastructure design. Familiarity with network monitoring tools and diagnostic utilities. Excellent problem-solving and analytical skills to identify and resolve network issues effectively. Ability to work independently and handle multiple tasks simultaneously while adhering to deadlines. Strong interpersonal and communication skills to collaborate with diverse teams and interact with clients professionally. Availability for regular travel to client sites and flexibility to work outside regular business hours when necessary. #LI-AB1

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Primarily Roles & Responsibilities * Manage all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. Proactively anticipates and defuses potential customer and vendor problems related to freight, packaging and delivery. * Develop and implement transportation strategies for both international and domestic freight services. * Audits freight Invoices (domestic and International) and the freight applied to sales orders. Approves and/or recommend invoice payment. * Responsible for improving the routing of all shipments to achieve cost reductions in transportation costs. * Create and maintain key freight KPIs for the logistics operations; compiles information for monthly freight analysis reporting and Distribution Center metrics reporting, calculates monthly freight accruals * Act as escalation point for communication with suppliers, 3PL, Finance, Sales, Warehouse and Manufacturing * Work with transportation companies as required to resolve shipping and receiving issues * Communicate internally and externally regarding transportation requirements. * Interface with service providers to ensure the facilities are receiving exceptional service from the transportation service providers. * Maintain excellent relationships with Sales, Operations and Freight Vendors by accurately interpreting contracts, tariffs and rates and by providing accurate, clear and concise information in a timely manner. * Work with Sales, Operations and Vendors to ensure the correct freight cost is quoted, entered into the Black Box system, invoiced to the customer, and paid on the invoice. Ensure compliance with all Customs requirements and programs. * Evaluate existing freight rates and proposed changes in rates and recommends changes in freight carriers, rates and discount structures. * Create efficient processes to collect, distribute, and store freight quote information for future order execution and invoice payment. * Create routing guides and shipping instructions for inbound and outbound shipments (domestic and international). Contacts vendors to ensure compliance. * Coordinate with the Distribution Center on packaging requirements and creates processes for order placement and inventory tracking. * Manage freight claim submission and follow-up by working across department lines and with customers. Creates processes to avoid future claims. * Processes customer requests for industry compliance. Works with suppliers and Product Engineering to ensure that all necessary documents are received and customer requests are fulfilled in a timely manner. * Other duties as assigned. Skills, Knowledge, Abilities * Thorough knowledge of international and domestic transportation processes. * Pricing/Quoting experience for all modes (air, ocean, rail, ground, FTL, LTL). * Solid knowledge of domestic and international geography including countries, major cities. * Ability to read, analyze, and interpret general industry documentation/communications. * Experience working with ocean carriers & co-loaders on global rate negotiations * Experience reviewing and negotiating transportation contracts * Evidence of process improvement implementation * Proficiency with AX (or similar ERP system) and Microsoft Office applications * Strong analytical and problem solving skills * Ability to interpret tariffs and contracts * Ability to recommend and implement process improvements * Strong organizational skills * Ability to multi-task and prioritize within many different projects * Strong reporting skills * Excel in time management Education/Experience Requirements * Requirements: Bachelor's degree or equivalent * 5 years of experience in similar role Supervisory Responsibility None Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

BDM - Sr. Business Development Manager/Director Role Description Responsible for onboarding new logos and manage & maintain a healthy NN (Net New) sales pipeline for accounts and grow new logos to sizeable revenues Primary client-facing field representative; to own, drive the continuity and profitability of NN revenues Job Specifications & Requirements Minimum 12+ years' experience, with at least 5 years' experience in Sales in the IT-sector Well networked with customer organizations Experience of handling larger outsourcing engagements within the IT-Service industry (pre-sales or sales phase) Proven track record of sales successes. Project Management experience Willingness to travel. Open, communicative and team-oriented Self-reliant and compelling, Analytic and conceptual frame of mind Goal oriented, resilient Key Responsibilities Lead generation and onboarding new logos Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services/ offerings / value proposition to take to the customer based on client requirement Forge relationships with buying offices of potential client, gather relevant vertical and market knowledge Learn, know and bring the best of Black Box to customer (offerings, use cases, etc.) Define overall pursuit strategy incorporating feedback from past customer experience; develop client proposal and pricing along with bid manager and Solution Architects Generate leads through secondary research and pursue leads identified by marketing teams and leaders Drive leads to closure Own actual negotiation; also coordinate inputs / participation from different stakeholders Develop negotiation strategy & negotiate contract / agreement; oversee bid manager in drafting SoW for contract; participate in win/loss review Collate & communicate learnings from pitches, proposals, customer feedback to Sales team Oversee account handover to Vertical AM Identify customer needs and facilitate account setup to commence delivery operations along with the Client Delivery Lead/Delivery Manager Create robust transition plan for account handover to Vertical AM Coordinate and act as conduit for overall delivery and operational excellence for the account including financial planning & tracking Coordinate with Delivery team to ensure high quality delivery - conduct joint discussions for implementation, delivery and contractual obligations Own cost metrics for an account - with inputs from Client Delivery Managers of individual projects Identify margin improvement initiatives and coordinate with Delivery Managers/ PMs to execute and implement these initiatives Key Interfaces Collaborate with Bid Manager/proposal team for proposal writing Collaborate with Practitioner Sales to identify services/ offerings/value proposition to take to the customer based on client requirement & with bid manager to draft RFI response Work with Sales Ops team to create a repository of leads, clients, buying offices, reason for drop-outs etc. Orchestrate account performance reviews, status update, timeline adherence, SLA adherence etc. along with Client Delivery Manager

Junior PMO Analyst Experience: 1-3 years Support the CRO in managing cross-functional revenue initiatives across sales, marketing, and customer success teams. Key Responsibilities Manage and coordinate revenue-focused projects across multiple teams Track project timelines, deliverables, and status reports Standardize and document processes across revenue functions Build and maintain revenue dashboards and performance reports Analyze key metrics including pipeline, conversion rates, and sales performance Support go-to-market strategy execution and quarterly planning Prepare presentations and reports for leadership review Requirements Bachelor's degree in Business, Finance, or related field 1-3 years of experience in project management, operations, or analytics Strong analytical skills and proficiency in Excel/Google Sheets Ability to manage multiple priorities simultaneously Excellent organizational and communication skills Experience with data visualization tools (Power BI, etc.) Familiarity with any CRM systems (Salesforce, HubSpot) Skills Project coordination and management Data analysis and reporting Process documentation and optimization Stakeholder communication Dashboard development

This Opportunity: The Project Engineer is a key member of the project operations team that provides critical support to Project Management and is the liaison between the Field and the Office. Under the supervision of Project Management, the Project Engineer's responsibilities include, but are not limited to, development of pre-work and post work submittal packages, processing, validating and compiling cable test reports, drafting and processing RFIs, preparing change order requests, verifying field conditions against design documents, ensuring working sets of drawings and specifications are kept up-to-date, maintaining redline / as-built drawing sets and keeping project records appropriately filed. The most critical responsibility of this key role is communication. The Project Engineer must ensure that the entirety of the extended Project Team is always up to date. What You Will Do: Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. Promote company Core Values to foster and safeguard Company culture. Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package. Provide close support to the Project Manager and/or Senior Project Manager. Evaluate and continually suggest improvements to processes used by Project Delivery Teams to effectively meet customer requirements and expectations. Manage, mentor, and develop colleagues. Interact with the customer to validate our understanding of expectations before, during, and after project completion. Aid in providing close support and oversight for our subcontractors. Leads field validation of telecom design, proactively identifying conflicts or gaps and collaborating with CM, PM, and customer for resolution thru the RFI process. Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies / clashes. Owns the implementation and oversight of electronic tracking systems and custom dashboards to drive real-time visibility into task progress, crew productivity, and issue resolution. Daily/weekly reporting, issue escalation, and coordination with project managers and general contractors. Proactively and systematically communicate challenges, risks, and successes. Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts. Support QA/QC by ensuring adherence to the Quality Control plans and process. Ensure that all downstream team members are meeting deadlines on assigned tasks. Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents. Cultivate and maintain customer relationships. Work with the field operations team to ensure proper materials and equipment are available. Coordinates with customer for acceptance and signoff. Demonstrates ownership of the change management process-actively identifies scope impacts, initiates timely communication with stakeholders, and drives resolution to maintain schedule and project alignment. Partners closely with QA/QC teams. Regularly reviews and validates test results (OTDR, Power Meter, etc.) Maintains up to date redlines throughout the build lifecycle Leads the preparation of closeout documentation, ensuring timely, organized, and customer-ready submittals. Needs for Success: Must be proficient and well-practiced in leveraging information and data in making informed decisions. Extensive knowledge of Safety protocols, processes and procedures. Deep understanding of industry specific estimating and engineering best practices. Ability to identify change events. Knowledge of various construction technology platforms, quality, and safety standards. Ability to understand and develop project schedules. Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others. Ability to work under time constraints and adapt to changing requirements with a positive attitude. Strong oral and written communication and organizational skills, including excellent customer service skills. Disciplined, detail oriented, organized, and self-driven. Demonstrated skill in organizing resources and establishing priorities. Strong leadership presence with the ability to mentor junior field staff, lead site walks, and represent the telecom discipline in cross functional meetings. Ability to manage multiple stakeholders and influence without direct authority. Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, Textura and others. What You Bring to the Table: Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree. Minimum of 5+ years' experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred. Preferred professional certifications: OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment) BICSI TECH Supervisory Responsibility: This position will not have direct reports. Work Location and Travel: On project site daily with up to 15% travel Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required. #LI-TK1

This Opportunity: The Senior Project Controls Specialist (Schedule & Cost) plays a critical role in driving project success by managing both scheduling and cost control functions across multiple projects. This dual-role position requires a strategic, hands-on approach to project tracking, risk mitigation, and stakeholder coordination while supporting corporate-level strategy and execution. Reporting directly to the Director of Project Controls or the Sr Project Controls Management, this role acts as an extension of leading by example, providing mentorship/assistance to Jr-Mid level Project Controls Specialists, optimizing processes, and ensuring the effective implementation of project controls. As the Sr. Project Controls Specialist for assigned projects, this role is responsible for developing, implementing, and maintaining detailed, resource-loaded schedules and cost plans to support the Project Delivery Teams throughout the entire project lifecycle. Key responsibilities include proactively identifying potential delays and impacts, working collaboratively with internal and external partners to develop mitigation strategies, and ensuring real-time visibility into project progress. Strong communication skills are essential for engaging with project stakeholders, delivering clear reports, and supporting strategic decision-making. This position demands a deep understanding of project controls methodologies, a proactive approach to problem-solving, and the ability to drive efficiency in cost and schedule performance to meet strategic account and customer objectives. What You Will Do: Mentorship & Technical Guidance Serve as an extension of the Director of Project Controls and Leadership, supporting high-level initiatives and process improvements. Provide mentorship and training to Jr - Mid level Site Project Controls Specialists, ensuring alignment with cost and scheduling best practices. Work closely with leadership to standardize project controls tools, reporting frameworks, and methodologies. Develop a culture of accountability, transparency, and efficiency within the project controls team. Senior-Level Project Controls Ownership - Geographically Assigned Projects Take ownership of schedule and cost controls for assigned data center projects within a defined geographic region. Serve as the primary senior Project Controls point of contact for those projects, supported by Junior and Mid-Level Project Controls Specialists. Develop, maintain, and update detailed, resource-loaded schedules aligned with GC milestones (DEC-C Ready, ENS Ready, PR, SC) and Black Box execution sequencing. Independently perform weekly schedule updates, logic reviews, and progress validation based on field input. Track, forecast, and analyze project costs including labor, OFCI/OFOI material, expenses, and approved changes. Ensure schedules and cost data accurately reflect access handovers, material readiness, and field productivity. Cost & Schedule Performance Monitoring Perform schedule and cost variance analysis, identifying trends and potential impacts across assigned projects. Maintain Earned Value metrics (CPI, SPI) and labor productivity tracking. Develop and maintain labor curves, headcount forecasts, and installation productivity reports. Support change order evaluations, bid leveling, and cost/schedule impact assessments. Maintain alignment between schedules, ERP cost systems (SAP/Oracle), and reporting outputs. Risk Identification & Issue Resolution Proactively identify schedule and cost risks tied to sequencing, access, labor availability, and material constraints. Escalate risks and concerns to Project Controls leadership with clear, data-supported recommendations. Assist in maintaining project risk registers and tracking mitigation actions. Support recovery planning and schedule refinement when required. Collaboration & Stakeholder Support Work closely with Project Managers, Superintendents, and field teams to ensure alignment between planning and execution. Coordinate with procurement teams to align material deliveries with installation sequencing. Participate in project and coordination meetings, providing schedule and cost insight as needed. Support Project Controls Leads by providing accurate data, analysis, and field-informed perspective. Needs for Success: Strong experience in project controls for data center, structured cabling, or mission-critical construction projects. Advanced proficiency in Primavera P6 for detailed scheduling and progress measurement. Experience integrating schedules with ERP cost systems such as SAP or Oracle. Solid understanding of Earned Value Management (EVM) and forecasting principles. Experience supporting multi-building, phased data center projects across a region. Strong skills in Microsoft Excel; Power BI or Tableau experience is a plus. Working knowledge of GC milestone structures and data center delivery workflows. High attention to detail and strong organizational discipline. Ability to operate independently while adhering to established standards. Strong communication skills and collaborative mindset. Comfortable guiding others through technical expertise rather than authority. Execution-focused, accountable, and solution-oriented. What You Bring to the Table: High school diploma or equivalent. Bachler degree in construction management, engineering or equivalent field experience preferred. Minimum 7+; years as a construction planner / scheduler for projects with contract values in excess of $15 million. Preferred professional certifications: Project Management Institute Scheduling Professional (PMI-SP) Association for the Advancement of Cost Engineering Planning and Scheduling Professional (PSP) Project Management Institute Project Management Professional (PMP) Supervisory Responsibility: Varies Work Location and Travel: Remote with up to 10% travel Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+; team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Responsibilities: Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. Promote company Core Values to foster and safeguard Company culture. A Leader on the Mobilization team, will undertake all engineering activities to ensure site leadership teams/field teams are set up for success, prior to project start. Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package. Work with Sales/Esimating to assess upcoming project scope to gather cable schedule, shop drawings, BOM, etc. to prepare pre-work submittals and then submit to customer via ACC, Clearstory, or whichever platform identified by customer. Evaluate and continually suggest improvements to processes used by Project Delivery and Mobilization Teams to effectively meet customer requirements and expectations. While there are no direct reports for this position, the Senior Mobilization Manager will interview, mentor, and coach Field Engineers. Interact with the customer to validate our understanding of expectations before, during, and after project completion. Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies /clashes. Proactively and systematically communicate challenges, risks, and successes. Pre-Project Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts. Support QA/QC by ensuring adherence to the Quality Control plans and process. Ensure that all downstream team members are meeting deadlines on assigned tasks. Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents. Thorough understanding of OSP and ISP (Conveyance, trunk cables, connectivity, etc) Thorough understanding of IFCs, Cable Schedules, routing diagrams, network diagrams, and network gear/equipment installations. Cultivate and maintain customer relationships. Work with the Logistics Manager to ensure proper materials and equipment are ordered and available. While this position is remote, travel to site 0%-25% may be required as needed. Proficiencies and Skills: Must be proficient and well-practiced in leveraging information and data in making informed decisions. Extensive knowledge of Safety protocols, processes and procedures. Deep understanding of industry specific estimating and engineering best practices. Ability to identify change events. Knowledge of various construction technology platforms, quality, and safety standards. Ability to understand and develop project schedules. Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others. Ability to work under time constraints and adapt to changing requirements with a positive attitude. Strong oral and written communication and organizational skills, including excellent customer service skills. Disciplined, detail oriented, organized, and self-driven. Demonstrated skill in organizing resources and establishing priorities. Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, ACC, Clearstory, Textura and others. What You Bring to the Table: Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree. Minimum of 5+ years' experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred. Preferred professional certifications: OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment) BICSI TECH BICSI OSP BICSI Registered Communications Distribution Designer (RCDD)

Job Responsibilities: * Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. * Validate audit remediation effort matches customers expectation. * Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades. * Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis. * Develops and applies technology for customers' use. * Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams. * Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups. * Additional duties as assigned. Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position] * Able to work independently as well as part of a team environment. * Able to retrieve information and conduct research related to project completion and job responsibilities. * Able to think analytically. * Capable of establishing priorities and balancing multiple projects simultaneously. * Encompasses project management skills from project start to finish. * Performs work under general supervision. * Handles complex issues and problems. * Excellent written and verbal communication skills. * Organized and detail-oriented. * Able to build collaborative relationships. * Able to read, write and interpret various correspondence, memos and instructions. * Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing. * Proficient in basic to intermediate computer software programs, such as Microsoft Office. * Must have current driver's license and/or passport. * Ability to work overtime as necessary. Qualifications: * Bachelors degree in Computer Science or equivalent education and work experience. * 5-7 years of experience in supporting Enterprise IT environments. * Ability to travel 0-25% of the time. Supervisory Responsibility: [select one of the following] * This position has no supervisory responsibilities Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Modern Workplace Solutions Architect We are seeking a Modern Workplace Solutions Architect to design, implement, and optimize enterprise workplace solutions that integrate digital experience, IT infrastructure, physical space, and intelligent automation. This role requires a strong background in cloud platforms, collaboration tools, AI-driven automation, and enterprise connectivity. The ideal candidate will blend technical expertise with business acumen to deliver measurable outcomes in productivity, customer experience, and cost efficiency. Key Responsibilities Customer Experience & Contact Center Architect and modernize CCaaS/UCaaS platforms for omnichannel customer engagement. Deploy and integrate AI-powered virtual agents, agent assist, and workflow automation. Implement real-time analytics and sentiment monitoring to optimize CX outcomes. Integrate CRM platforms to enable data-driven insights and personalization. Workforce Enablement Drive application optimization and rationalization across enterprise platforms. Lead digital adoption initiatives with contextual learning and process analytics. Design and deploy device lifecycle management and endpoint automation solutions. Implement AI-driven digital assistants and intelligent workflows to reduce app fatigue and boost employee productivity. IT Operations & Infrastructure Lead transformation of legacy IT systems into cloud-native, evergreen platforms using Infrastructure as Code. Design and implement self-healing systems, predictive maintenance, and agentless service desk automation. Integrate AI/ML analytics for predictive insights and intelligent operations. Manage platform modernization projects (e.g., UCaaS migrations, automation of service delivery). Workspace & Connectivity Design intelligent, immersive workspace environments that blend digital and physical experiences. Implement IoT-enabled smart building systems for optimized space utilization. Architect enterprise networking solutions, including Private LTE, distributed antenna systems, satellite, and wireline. Deploy AI-enabled self-optimizing networks with advanced security controls. Innovation & Strategy Collaborate with cross-functional teams to align technology with business outcomes. Contribute to innovation pods focused on AI, automation, and workplace transformation. Provide strategic input on ecosystem integration, platform scalability, and service innovation. Required Skills & Experience Proven expertise in UCaaS/CCaaS platforms (e.g., Genesys, Cisco, Zoom, Microsoft Teams). Strong background in cloud platforms (Azure, AWS) and Infrastructure as Code (Terraform, Ansible). Experience deploying AI/automation solutions such as chatbots, virtual agents, and IT automation. Knowledge of CRM platforms (Salesforce, Dynamics, HubSpot) and experience analytics tools. Familiarity with enterprise asset management, endpoint management, and device-as-a-service models. Strong understanding of networking and connectivity (Private LTE, 5G, SD-WAN, satellite, IoT). Experience with intelligent workspace design (AV integration, collaboration tools, IoT). Excellent stakeholder engagement skills with the ability to translate business outcomes into technical solutions. Preferred Qualifications Certifications in Azure, AWS, Microsoft Teams, Zoom, or Genesys. Experience with Agentic AI platforms for CX/EX for Support, Deflection and Agent assist. Experience with AI/ML platforms for IT Automation, analytics and observability. Familiarity with enterprise observability and monitoring tools. Strong background in change management and digital adoption strategies. Outcomes & Impact Accelerate digital transformation across workforce and IT operations. Improve customer satisfaction (CSAT, NPS) through seamless CX. Increase employee productivity and reduce operational costs via automation. Optimize real estate and IT spend with hybrid workspace strategies. Deliver measurable business outcomes by integrating technology ecosystems into a unified workplace strategy. ⭐ Nice to Have Certifications in Azure, AWS, Zoom, Microsoft Teams, Google, Amazon Connect or Genesys. Exposure to enterprise observability tools and innovation-driven environments. 💡 If you're ready to shape how the modern workplace operates-blending people, technology, and spaces into a seamless ecosystem-we'd love to hear from you.

Primary Job Roles/Responsibilities: 1. Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. 2. Applies the practices and policies of the Black Box Safety Injury & Illness Prevention Program (IIPP) manual. Enforces, administers, and manages the Black Box Buddy Policy. 3. Develops and implements and participates in safety and orientation training programs including the Emergency Response Plan for all team members. Prepares and arranges safety exhibits and material for display, promotional work, industry conferences, and exhibitions. 4. Inspects facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. 5. Maintains a record of all safety documents including audits, inspections, Pre-Task Plan (PTP), Safe Plan of Action (SPA), and Material Safety Data Sheets (MSDS). Submits Site Incident Prevention Plans (SIPPS) as required by customer policy. 6. Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organizational use in hearings, lawsuits, and insurance investigations. Knowledge, Skills & Abilities of the Job: 1. Knowledge of local, state, and federal safety regulations. 2. Excellent communication skills 3. Strong understanding of training development and presentation 4. Excellent organization and prioritization skills 5. Knowledge of MS Word and Excel Special Training/Certifications/Licenses: BCSP Certifications are preferred: ASP, CSP, CHST, OHST Work Environment: May be exposed to construction environments. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Purpose of the Job: Provide clerical and administrative support to both senior leadership and management team members within the field service operations (FSO) function of North America Commercial Services (NACS) Operations to include but not limited to: data collection, entry, accuracy & distribution; progress report creation & distribution for internal projects within FSO; complete company documents; facilitate approval and place in electronic or hard copy storage. May also schedule and coordinate meetings, appointments and travel arrangements. Ensure administrative services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs. Primarily Roles & Responsibilities: · Provide clerical and administrative support for field service operations management. · Collect, assemble, create, disseminate, and maintain large volumes of business-related, confidential or sensitive data/information using spreadsheets, databases, technology systems and reports. · Perform data management services to include, but not limited to, review and prioritize source documents/data; identify and interpret data to be entered and determine appropriate system(s); follow-up with appropriate parties to resolve questions, inconsistencies, or missing data; enter data from source documents into computer according to established format; verify accuracy of data entered by comparing with source documents/data and make necessary corrections to information entered. · Execute records management activities to include, but not limited to, collect, sort, prepare and scan documents; label and enter documents into the computer system; prepare files and forward documents for recycling and/or shredding. · Complete company documents and ensure compliance with regulations, standards, procedures and policies. · Coordinate internal FSO projects, track deadlines, and perform follow up to ensure timely completion of assigned tasks in support of the field service operations management team. · Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures. · Develop relationships with key internal/external client contacts while gaining recognition as a team resource. · Notify the appropriate individuals on issues of quality, confidentiality, or risk. · Manage conflicting priorities - organize workflow, team with colleagues to accomplish tasks and balance workloads. · Develop and demonstrate a solid working knowledge of the Company's structure, product/service lines, key personnel, policies and procedures. · Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Achieve all client satisfaction objectives and internal and external SLAs. · Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery and the client experience. · Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute administrative functions and company priorities. · May coordinate off-site meetings; assist with schedule management; arrange appointments, travel, meetings and conference calls. · Achieve performance targets established by leadership for applicable Key Performance Indicators. · Perform other duties as assigned by management. Skills, Knowledge, Abilities Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success. Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost. Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others. Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem. Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan. Education / Experience Requirements · High School Diploma required; Associates Degree in Business Administration, Marketing or related, preferred. · 2+ years of administrative, clerical or coordinator experience. · Strong organizational skills and the ability to prioritize multiple competing tasks seamlessly and with excellent attention to detail. · Proven ability to maintain confidentiality and manage sensitive data and information. · Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of management, staff, customers, and external partners. · Ability to exercise independent problem solving and decision making with a high degree of initiative and self-coordination · Able to adapt quickly and comfortably to shifts in priorities while maintaining the highest levels of client service and responsiveness. · Highly resourceful with the ability to be effective independently but also able to operate in a team environment. · High level of ethics, integrity and reliability with demonstrated ability to maintain composure under pressure. · Advanced computer skills in MS Office (Word, Excel, PowerPoint, Outlook), SharePoint and cloud based technology systems. · Capability to develop proficiency in additional software programs such as Adobe, Visio, and others as required. Supervisory Responsibility This position has no direct reports. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

7 years plus experience in similar role and industry. Demonstrable track record of negotiating and closing partnership deals Experience building partner programs in an IT services and consulting company. Strong commercial awareness with the ability to identify and develop opportunities Excellent verbal and written communication skills Experience in sales and business management strategies and planning Strong leadership skills and traits

Role: Data Center Superintendent - Construction This Role: The Data Center Superintendent - Construction plays an important role in Black Box's data center deployment program by monitoring all phases of the construction roadmap to meet all project deliverables and timelines. The Data Center Superintendent - Construction will perform day-to-day construction management/superintendent work activities using GSI PMO standards, processes, methodologies and systems. Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and best-in-class services to our customers around the globe. Since our founding, Black Box has been driven by its passion for social responsibility to positively impact the communities where we live and work. Through dedication to performance, a high level of competence and inspiration to have shared ownership, our Teams understand the value they add and execute with responsibility, accountability and pride. The sustainment of our success is backed with a “By All Means” mindset to ensure customer success. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best. Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success Whether you're a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects and engagements across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more. This Opportunity: The Project Superintendent is responsible for the daily direction and oversight of Infrastructure Technician teams and the organization and planning of work tasks and activities on assigned projects. This is senior level field leadership position that will utilizes a depth of experience and skills achieving if effectively staffs the project from start-up to close-out to achieve optimal productivity and Safely deliver high-quality results that meet or exceed Company and Customer expectations. What You Will Do: Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. Take ownership of and drives the Safety Program and ensures that all Standards of safety are met and maintained. Participate in Safety incident investigations, reviews, RCAs and Lessons Learned. Assist and participate in the development, implementation, and monitoring of Quality Control Programs. Participate and assist in the development and implementation of project plans and schedules. Develops and maintains 5-week lookahead schedules of upcoming project work. Effective management of field workforce placement and allocation that meets or exceeds project timelines and budgets. Coordinates with project management and procurement the scheduling of material shipments to job site. Participates in the interviewing, hiring and training of the field workforce staff. Assists in the development of training programs for Field Staffing that ensures our Company excellence. Serve as a senior Subject Matter Expert, assisting with solutions for technically complex issues and problems. Ensure all company, department, and technical policies, procedures, standards, etc., are adhered to. Serve as the on-site customer point of contact for construction operations related items. Attends and participates in all internal and customer driven meetings. Facilitates and leads meetings with field workforce staff as required. Coordinate and conduct formal performance evaluations for field workforce personnel making recommendations for and setting developmental goals. Monitor and resolve matters relating to work procedures, conflicts, complaints, damages, accidents, and delays. Ensure that all field reports are completed and submitted as required. Needs for Success: To be successful in this position, qualified candidates must possess exceptional leadership, mentoring, coaching, and team building qualities. Solid knowledge and understanding of OSHA regulations and Safety standards. Thorough knowledge of industry standards and best practices related to Low Voltage and Structured Cabling Systems installation and construction. Ability to read and understand complex design documents, drawings, specifications, and construction schedules. Ability to identify changes or discrepancies in design documents, drawings and specifications that would prompt RFI's and potential changes to scope of work and time. Highly skilled in developing work activity schedules and sequencing. Strong verbal and written communication skills Skilled at conflict resolution and managing differences and diversity in the workplace. Ability to effectively manage conflicting priorities. Ability to interact effectively with a wide variety of personnel including upper management, clients, other craft partners and vendors. Must be able to learn and support new and rapidly changing industry specific and construction technologies. Must be proficient in the use of a computer, MS Office applications, Blue Beam, and various construction management software applications. What You Bring to the Table: High School Diploma required, GED or equivalent. Minimum of 8 years of supervisory experience on large multi-million-dollar projects focused on the installation of Structured Cabling Systems. Experienced in effectively managing large, geographically dispersed teams (50 - 100+) on large projects and construction sites. Experience in overseeing mission critical infrastructure cabling installations for Data Center new build and retrofit projects highly preferred. Preferred professional certifications: OSHA-30 Hour certification (if not certified at time of hire, certification must be obtained within first six (6) months of employment) BICSI Technician (TECH) BICSI Registered Communications Distribution Designer (RCDD) Supervisory Responsibility: This position will have direct reports. Work Location and Travel: On project site daily in Bowling Green, OH with up to 15% travel Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required. #LI-TH1

Primary Roles & Responsibilities · Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. · Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. · Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. · Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. · Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. · Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. · Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. · Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs. · Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. · Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. · Achieve performance targets established by leadership for applicable Key Performance Indicators. · Perform other duties as assigned by management. Education/Experience Requirements · Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. · Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. · Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables. · Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc). · Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems. · Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. · When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.) · Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. · Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy. · Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. · Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame. · Valid driver's license and ability to safely drive company vehicles. Physical Requirements · Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds. · Vision: Requires the ability to perceive the nature of objects by the eye. · Near Acuity: Clarity of vision at 20 inches or less. · Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet. · Far Acuity: Clarity of vision at 20 feet or more. · Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point. · Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are. · Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus. · Color Vision: Ability to identify colors. · Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills. · Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

Job Responsibilities: · Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. · Validate audit remediation effort matches customers expectation. · Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades. · Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis. · Develops and applies technology for customers' use. · Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams. · Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups. · Additional duties as assigned. Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position] · Able to work independently as well as part of a team environment. · Able to retrieve information and conduct research related to project completion and job responsibilities. · Able to think analytically. · Capable of establishing priorities and balancing multiple projects simultaneously. · Encompasses project management skills from project start to finish. · Performs work under general supervision. · Handles complex issues and problems. · Excellent written and verbal communication skills. · Organized and detail-oriented. · Able to build collaborative relationships. · Able to read, write and interpret various correspondence, memos and instructions. · Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing. · Proficient in basic to intermediate computer software programs, such as Microsoft Office. · Must have current driver's license and/or passport. · Ability to work overtime as necessary. Qualifications: · Bachelors degree in Computer Science or equivalent education and work experience. · 5-7 years of experience in supporting Enterprise IT environments. · Ability to travel 0-25% of the time. Supervisory Responsibility: [select one of the following] · This position has no supervisory responsibilities Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.