Escrow Specialist
Cincinnati, OH jobs
Guardian Savings Bank is a large lender in Cincinnati, Northern Kentucky, Lexington and Louisville that puts people first. Our customers are part of a close-knit community and their banking needs are both met and serviced locally. Everything from opening an account, securing a home loan or getting advice on the best banking options, we're here for you. In a fast-paced world, you can count on Guardian Savings Bank to slow down and give you the attention you deserve. Guardian Savings Bank is looking for an Escrow Specialist to assist our borrowers with everyday tax and insurance needs.
Purpose of the role
The Escrow Specialist is the first line contact with borrowers to resolve complex escrow needs. From taxes, insurance, flood, PMI and beyond, the Escrow Specialist ensures timely payment of all escrowed items and works with borrowers to help them understand escrow needs and concerns.
Essential Duties and Responsibilities
Handle complex calls with customers related to escrow analysis, tax, insurance, PMI and FHA
Assumes a high level of responsibility in resolving escalated research issues related to
customer accounts
Trains new employees and employees from other areas on various insurance, tax and analysis functions
Responds to assessments from QC & compliance departments
Works various monthly reports to ensure customers mortgage payments are adjusted in accordance with RESPA guidelines
Review and document any accounts with payment increases or decreases that fall outside of the Established escrow parameters
Complete monthly exception reports to clear any error that would prevent the annual analysis
Work exception reports from escrow vendors to ensure the timely completion of payment processing for monthly transactions, monitored by FDICIA & Sarbanes Oxley
Prepare wires to outsourced providers of tax and insurance
Review, approve or deny & pay claims for tax provider that result in Guardian charge offs
Work closely with vendors, customers, tax agencies, insurance companies & affiliates on customer services issues relating to escrow processing; make appropriate account adjustments to correct improper escrow line set-up issues
Track & recover advances utilized to clear incorrect escrow payments
Process daily correspondence & send to vendors in overnight transactions
Complete customer requests to add, delete & reanalyze escrow accounts
Clearly explain customer escrow analysis statements; involves detailed mathematical understanding and calculations
Research insurance & tax issues that create overages & shortages on customer accounts
Ensure monthly analysis checks & statements are mailed to customers in accordance with RESPA guidelines
Work w/ customer solutions to ensure accounts coming out of bankruptcy & loan modifications are analyzed correctly
Other duties as assigned
Education/Experience
Education and Experience
High School Diploma required. Additional college credits and/or degrees preferred
Job competencies
1-2 years of prior escrow experience desired
Organized and dependable
Basic mortgage documentation knowledge preferred
Working knowledge of Microsoft products, including Excel, Word, Outlook
Analytical and attention to detail
Ability to problem solve and multi-task
Verbal and Written Communication
Self-Motivated
Team Player
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Operations Support Specialist
San Diego, CA jobs
If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Service Center department offers a hybrid work schedule, so you'll be able to work from home for part of the week!
We're looking for an operations support specialist to join our ranks. Commonwealth's Service Center is a caring and fun team of service-minded operations professionals. Through our phone queue, we are the first point of contact for our advisors and their staff. We aim to deliver a great advisor experience on every call. We accomplish this by partnering with our advisors and their staff to understand their needs and expectations, share best practices, assist with operational requests, and collaborate with other subject-matter experts to find the right solutions to meet our callers' goals.
In this role, you will be responsible for supporting an extensive range of operational processes and procedures and providing indispensable service through effective communications. In doing so, you will have dynamic opportunities to embrace our unique culture and community. Your mission will be to build strong, trusting relationships with our financial advisors and their staff by using your industry knowledge and our expert resources. To prepare you for a rewarding career in our Service Center, we offer an extensive in-house training program designed to build your problem-solving abilities to help you think critically, rather than simply memorizing solutions.
We are currently recruiting for a new class of operations support associates to join our next training program, which begins on Monday, January 26, 2026. This is a full-time opportunity. The expected working hours are Monday-Thursday, 8:00 a.m.-5:00 p.m. PT, and Friday, 8:00 a.m.-4:30 p.m. PT, with a 60-minute lunch break each day.
Key Responsibilities
Providing indispensable service to our advisors and their staff in our phone queue by learning and following our business model (more than 80 percent of your day will be dedicated to answering incoming phone calls to identify and resolve operational inquiries)
Building trusting relationships with our financial advisors and their staff by understanding their needs and expectations
Educating callers on best practices for a broad range of operational topics and ensuring that their end goals are met
Staying current with new resources, products, and procedures, as well as industry news and regulations
Collaborating with various teams across the firm to research and resolve complex issues
Upholding Commonwealth's legacy of providing indispensable service-a level of service so satisfying that our advisors would never want to be without it
Core Strengths and Skills
Service-minded with a positive attitude
Friendly and empathetic, with a focus on building meaningful and lasting relationships
Ability to learn, retain, and apply new information quickly in a variety of scenarios
Proven critical thinking skills; ability to identify the best possible solutions by asking the right questions
High degree of technical skills; ability to quickly learn and effectively use a variety of new systems
Superb listener with outstanding communication skills, both verbal and written
Punctual; strong organizational skills
Desire to work in a department with a uniquely supportive culture at a company that prides itself on working hard and playing hard
Additional Skills and Knowledge
Experience in a service-oriented environment is a plus
FINRA Series 7 securities registration or a willingness to acquire it
Experience working at a financial advisory firm or in the financial service industry preferred
Have we piqued your curiosity? Can you see yourself thriving in this opportunity?
Picture Yourself Here
At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love?
We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you.
About Commonwealth
Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Founded in 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California; and Blue Ash, Ohio.
Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure.
The Fine Print
We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.
Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.
Min USD $61,000.00/Yr. Max USD $67,000.00/Yr.
Auto-ApplyOperations Support Specialist
Waltham, MA jobs
If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Service Center department offers a hybrid work schedule, so you'll be able to work from home for part of the week!
We're looking for an operations support specialist to join our ranks. Commonwealth's Service Center is a caring and fun team of service-minded operations professionals. Through our phone queue, we are the first point of contact for our advisors and their staff. We aim to deliver a great advisor experience on every call. We accomplish this by partnering with our advisors and their staff to understand their needs and expectations, share best practices, assist with operational requests, and collaborate with other subject-matter experts to find the right solutions to meet our callers' goals.
In this role, you will be responsible for supporting an extensive range of operational processes and procedures and providing indispensable service through effective communications. In doing so, you will have dynamic opportunities to embrace our unique culture and community. Your mission will be to build strong, trusting relationships with our financial advisors and their staff by using your industry knowledge and our expert resources. To prepare you for a rewarding career in our Service Center, we offer an extensive in-house training program designed to build your problem-solving abilities to help you think critically, rather than simply memorizing solutions.
We are currently recruiting for a new class of operations support specialists to join our next training program, which begins on Monday, January 26, 2026. This is a full-time opportunity. The expected working hours are Monday-Friday, 8:30 a.m.-5:00 p.m. ET, with a 30-minute lunch break Monday through Thursday and a 60-minute lunch break Friday.
Key Responsibilities
Providing indispensable service to our advisors and their staff in our phone queue by learning and following our business model (more than 80 percent of your day will be dedicated to answering incoming phone calls to identify and resolve operational inquiries)
Building trusting relationships with our financial advisors and their staff by understanding their needs and expectations
Educating callers on best practices for a broad range of operational topics and ensuring that their end goals are met
Staying current with new resources, products, and procedures, as well as industry news and regulations
Collaborating with various teams across the firm to research and resolve complex issues
Upholding Commonwealth's legacy of providing indispensable service-a level of service so satisfying that our advisors would never want to be without it
Core Strengths and Skills
Service-minded with a positive attitude
Friendly and empathetic, with a focus on building meaningful and lasting relationships
Ability to learn, retain, and apply new information quickly in a variety of scenarios
Proven critical thinking skills; ability to identify the best possible solutions by asking the right questions
High degree of technical skills; ability to quickly learn and effectively use a variety of new systems
Superb listener with outstanding communication skills, both verbal and written
Punctual; strong organizational skills
Desire to work in a department with a uniquely supportive culture at a company that prides itself on working hard and playing hard
Additional Skills and Knowledge
Experience in a service-oriented environment is a plus
FINRA Series 7 securities registration or a willingness to acquire it
Experience working at a financial advisory firm or in the financial service industry preferred
Have we piqued your curiosity? Can you see yourself thriving in this opportunity?
Picture Yourself Here
At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love?
We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you.
About Commonwealth
Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Founded in 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California; and Blue Ash, Ohio.
Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure.
The Fine Print
We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.
Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.
Min USD $61,000.00/Yr. Max USD $67,000.00/Yr.
Auto-ApplyTax Operations Specialist
San Francisco, CA jobs
Building at Check
At Check,
we make paying people simple
. In doing that, we're not just building our own business- we're building payroll businesses together with every one of our partners. As the inventors of embedded payroll, we're redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive. Check out the full story | Tune in.
Check is far more than just API infrastructure. We're a springboard for building and scaling payroll businesses.
Our Team
Payroll is broken. Come fix it alongside a team that's as passionate as you are! At Check, you'll use creative problem-solving, critical thinking, and grit to impact every business we build. We view problems to solve and jobs to be done as opportunities to contribute to the solution; we ignore conventional role boundaries in favor of the unique strengths and value each builder brings to our team and to our mission.
Join us if you're ready to roll up your sleeves and redefine payroll. Let's simplify the complex, make a real impact, and create a better future for businesses of every size.
The Work
At Check, we make paying and filing taxes seamless, enabling our partners to build best-in-class payroll businesses. The Tax Operations team sits at the core of this mission, turning complex tax workflows into reliable, repeatable processes that power partner success.
As a Tax Operations Specialist, you will contribute to operational excellence by executing and optimizing critical tax functions. You'll focus on balancing tax accounts, managing corrections and amendments, supporting tax compliance, and streamlining internal workflows to ensure accuracy, efficiency, and scalability.
This role is for someone who thrives on operational precision, solves problems with a hands-on approach, and is energized by making complex systems work better.
In this role, you will:
Ensure tax compliance by executing accurate filings and remittances and proactively updating filing specifications and systems in response to regulatory changes.
Manage corrections and amend tax returns as needed, working within established workflows and partnering across teams to resolve discrepancies.
Balance tax accounts and reconcile discrepancies to support accurate and timely tax reporting.
Assist in resolving complex tax escalations through root cause analysis and cross-functional collaboration.
Identify opportunities to simplify and optimize tax operations, proposing process improvements and leveraging data for continuous refinement.
Partner closely with Payroll Operations, R&D, and Revenue teams to streamline tax workflows and contribute to initiatives that enhance compliance and partner satisfaction.
Tools for the Job
Many backgrounds could fit this role, but ideal candidates will have some or all of the following:
3-5 years of experience in tax operations, compliance, payroll, or related functions, with strong knowledge of tax filing and remittance processes.
Experience handling corrections, amendments, and account reconciliations in a payroll or tax context.
Familiarity with compliance requirements and best practices in a regulated operational environment.
Demonstrated ability to identify process improvements and implement operational solutions at scale.
Strong problem-solving, organizational, and communication skills.
Comfort working cross-functionally to support product and partner outcomes.
A partner-first mindset with a strong focus on quality, efficiency, and service.
Travel and Office Policy: We build best when we come together on level ground.
The Check team is distributed across the US, and we have offices in New York City and San Francisco. While we embrace remote work, time together in person is where we do our best work. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons a couple of times a year! We expect all employees to attend our annual 3-day company retreat in Mexico each spring.
For our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays and the team hosts regular happy hours, game nights, etc.
What we offer:
For full-time employees, Check offers company-sponsored medical, dental, vision, short-term/long-term disability, and basic life insurance coverage, effective on their first day of work. We also provide stock options, flexible PTO and sick leave, 16 weeks of fully paid parental leave for all new parents, flexible return-to-work, 9 annual holidays, a 401k retirement plan, and a $100 monthly stipend for home internet and mobile phone expenses.
The actual annual salary for this role depends on each candidate's experience, qualifications, and work location. Most new hires are placed near the midpoint of this range to ensure fairness with our existing team's compensation.
The expected range in San Francisco, New York, Los Angeles, and Seattle is between $92,500 and $101,750.
The expected range for all other locations is between $78,500 and $86,350.
We accept applications on an ongoing basis with no specified deadline.
Remote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity.
Check is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, provided they are consistent with applicable federal, state, and local laws. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
Check participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Check does not use E-Verify to pre-screen applicants.
Auto-ApplyTax Operations Specialist
New York, NY jobs
Building at Check
At Check,
we make paying people simple
. In doing that, we're not just building our own business- we're building payroll businesses together with every one of our partners. As the inventors of embedded payroll, we're redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive. Check out the full story | Tune in.
Check is far more than just API infrastructure. We're a springboard for building and scaling payroll businesses.
Our Team
Payroll is broken. Come fix it alongside a team that's as passionate as you are! At Check, you'll use creative problem-solving, critical thinking, and grit to impact every business we build. We view problems to solve and jobs to be done as opportunities to contribute to the solution; we ignore conventional role boundaries in favor of the unique strengths and value each builder brings to our team and to our mission.
Join us if you're ready to roll up your sleeves and redefine payroll. Let's simplify the complex, make a real impact, and create a better future for businesses of every size.
The Work
At Check, we make paying and filing taxes seamless, enabling our partners to build best-in-class payroll businesses. The Tax Operations team sits at the core of this mission, turning complex tax workflows into reliable, repeatable processes that power partner success.
As a Tax Operations Specialist, you will contribute to operational excellence by executing and optimizing critical tax functions. You'll focus on balancing tax accounts, managing corrections and amendments, supporting tax compliance, and streamlining internal workflows to ensure accuracy, efficiency, and scalability.
This role is for someone who thrives on operational precision, solves problems with a hands-on approach, and is energized by optimizing complex systems.
In this role, you will:
Ensure tax compliance by executing accurate filings and remittances and proactively updating filing specifications and systems in response to regulatory changes.
Manage corrections and amend tax returns as needed, working within established workflows and partnering across teams to resolve discrepancies.
Balance tax accounts and reconcile discrepancies to support accurate and timely tax reporting.
Assist in resolving complex tax escalations through root cause analysis and cross-functional collaboration.
Identify opportunities to simplify and optimize tax operations, proposing process improvements and leveraging data for continuous refinement.
Partner closely with Payroll Operations, R&D, and Revenue teams to streamline tax workflows and contribute to initiatives that enhance compliance and partner satisfaction.
Tools for the Job
Many backgrounds could fit this role, but ideal candidates will have some or all of the following:
3-5 years of experience in tax operations, compliance, payroll, or related functions, with strong knowledge of tax filing and remittance processes.
Experience handling corrections, amendments, and account reconciliations in a payroll or tax context.
Familiarity with compliance requirements and best practices in a regulated operational environment.
Demonstrated ability to identify process improvements and implement operational solutions at scale.
Strong problem-solving, organizational, and communication skills.
Comfort working cross-functionally to support product and partner outcomes.
A partner-first mindset with a strong focus on quality, efficiency, and service.
Travel and Office Policy: We build best when we come together on level ground.
The Check team is distributed across the US, and we have offices in New York City and San Francisco. While we embrace remote work, time together in person is where we do our best work. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons a couple of times a year! We expect all employees to attend our annual 3-day company retreat in Mexico each spring.
For our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays and the team hosts regular happy hours, game nights, etc.
What we offer:
For full-time employees, Check offers company-sponsored medical, dental, vision, short-term/long-term disability, and basic life insurance coverage, effective on their first day of work. We also provide stock options, flexible PTO and sick leave, 16 weeks of fully paid parental leave for all new parents, flexible return-to-work, 9 annual holidays, a 401 (k) retirement plan, and a $100 monthly stipend for home internet and mobile phone expenses.
The actual annual salary for this role depends on each candidate's experience, qualifications, and location of work. Most new hires are placed near the midpoint of this range to ensure fairness with our existing team's compensation.
The expected range in San Francisco, New York, Los Angeles, and Seattle is between $92,500 and $101,750.
The expected range for all other locations is between $78,500 and $86,350.
We accept applications on an ongoing basis with no specified deadline.
Remote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity.
Check is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, provided they are consistent with applicable federal, state, and local laws. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
Check participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Check does not use E-Verify to pre-screen applicants.
Auto-ApplyTechnology Support Senior Specialist
Columbus, OH jobs
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in Corporate Technology, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
**Job responsibilities**
+ Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
+ Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
+ Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
+ Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
**Required qualifications, capabilities, and skills**
+ 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
+ Experience with live chat, incident/service request management, and runbooks for system issue resolution
+ Baseline knowledge of operational management and excellence
+ Proven ability to balance tasks while documenting outcomes
**Preferred qualifications, capabilities, and skills**
+ Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
+ Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Business Support Specialist (0623) (Hybrid)
Tampa, FL jobs
Work for Our Water Resources.
Help protect one of Florida's most vital resources - water - with a career at the Southwest Florida Water Management District (District).
The District is a government agency whose mission is to protect water resources, minimize flood risks, and ensure the public's water needs are met. We serve a population of nearly 6 million people in west-central Florida as directed by state law.
Join our Natural Systems & Restoration Bureau
Support the District's Natural Systems & Restoration (NSR) Bureau managing multiple tasks and priorities in a fast-paced, team-oriented environment. This position will serve as a key support role in facilitating the daily administrative functions of the section manager and other professional staff. This role is essential in ensuring the smooth operation of contract tracking, budget development and maintenance, financial transaction processing, records management, and internal reporting. The ideal candidate will also coordinate travel, manage office supplies, support staff training on internal systems, and contribute to the preparation of Governing Board materials and routine bureau reports. This opportunity offers an ability to make an impact on the organization and provides flexibility and a true work-life balance. You'll have the chance to work with a wide range of teams in this promising position, each of which plays a vital role in our efforts to preserve our most valuable natural resources. Using your expertise, you'll play an important role in enhancing the results to ensure a brighter future for the environment of Florida.
The District supports employees who prefer a flexible schedule or a remote work schedule so that they can enjoy their time outside of the District through work-life balance. This role is considered hybrid, which means the employee will be required to come on-site and work a portion of their time remotely (must live in Florida). Come build a career that is challenging, fulfilling, and helps support the District's mission to protect Florida's water resources.
District employees are offered an excellent total rewards package that includes:
Florida Retirement System (FRS) District Total Contribution 13.63%
9 paid holidays (+ 1 floating holiday)
Generous vacation and sick leave
Paid Parental Leave, including Maternity, Bonding and Family Supportive Work Program
Medical and dental insurance (91- 97% District paid)
Vision insurance
Deferred Compensation Program
Basic and voluntary life and AD&D insurance
Long-term disability (District Paid)
Prescription drug coverage & mail order program
Health savings & flexible spending accounts
Flexible schedule for work-life balance
Legal and Identity Theft protection
Wellness program
Public service loan forgiveness qualified employer
Tuition reimbursement ($5,250/year)
State adoption benefit qualified employer
Employee Assistance Program (EAP)
Transfer in years of service for other public sector work - towards the FRS program and sick time
Compensation:
Administrative Support Specialist 3: $35,763.00 - $45,582.50
Administrative Support Specialist 4: $38,082.00 - $48,546.00
Administrative Support Specialist 5: $40,557.00 - $51,700.00
The starting salary range for the Administrative Support Specialist position reflects the
minimum to 50% of the compensation
. The starting salary will be based on the education and experience of the successful candidate. The District conducts annual performance evaluations that may award applicable pay increases based on positive employee performance
Essential Functions
Section business process support including tracking and reporting on contract processes; reviewing project documents in the Case Management System.
Development/entry of annual section budget; tracking and maintaining section budget including fiscal year end encumbrances and lapses; financial transaction data entry including requisitions, purchase orders, receivers, check requests, decentralized general accounting documents and purchasing card reconciliation.
Records management including document editing, scanning, copying, filing, and preparing project files for retention. Review, edit, and compile Governing Board recaps/routine reports for the bureau.
The position will also assist with coordinating the development of new or revised Division processes as necessary to maintain business efficiency and will provide assistance and training to staff.
In addition, the position will coordinate travel activities, purchase office supplies, schedule meetings, format and proofread reports.
Working Conditions
Employee works in a standard office environment. Occasional travel usually during the workday is required. Performs continuous repetitive tasks (to include keyboarding) with one or both hands. Occasionally lifts and carries objects up to 10 pounds. Occasionally requires bending and reaching above shoulder level. May spend time out in the field in remote areas. Possible travel to other offices. Occasionally required to drive automotive vehicle for 2 hours or more at a time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee
may
be subject to call-in outside of regularly scheduled work hours, or required to be on call, including on nights, weekends or holidays, to respond to emergency management activities or other incidents requiring rapid response in support of District operations.
Required Credentials for Business Support Specialist
Administrative Support Specialist 3
High School Diploma or Equivalent and Four (4) years Administrative related work experience
Valid driver's license
Administrative Support Specialist 4
Associates Degree and Five (5) years Administrative related work experience (Equivalent combination of education and experience is accepted)
Valid driver's license
Administrative Support Specialist 5
Bachelors Degree and Six (6) years Administrative related work experience (Equivalent combination of education and experience is accepted)
Valid driver's license
Preferred Credentials for Business Support Specialist
Experience with business processes
Budgeting and financial processes experience
Electronic filing systems experience
Experience with Advantage, Performance Budgeting, Business Objects and Case Management
Application Process
The District will determine eligibility for employment solely from the information provided on a District employment application. All applicants are required to complete, in full, the District employment application. Incomplete applications will not be considered. A resume will not be considered as a substitute for the required District application for the purpose of qualification. Applicants who are within 30 days of graduation, if selected are not allowed to start until all minimum qualifications are met.
Additional Details
This position is typically scheduled to work 40 hours per week, Monday to Friday out of the Tampa, FL office, however remote work is available up to 4 days per week after training.
Travel Required
Yes. Some travel, using District vehicle, within District's coverage area.
Accepting applications until October 21, 2025 at 4:00 PM
About Us
The District is responsible for managing the water resources for west central Florida which includes approximately 10,000 square miles of territory spanning 16 counties and serving more than 6 million residents. Established in 1961 as a flood-protection agency, our objective is to meet the needs of current and future water users, protect and preserve our water resources, manage the water supply, protect water quality, and preserve water-related functions.
Start and grow your career with the District! The District prides itself on providing a positive work environment that engages and supports our employees through flexible and remote work schedules. We provide and support learning and development for staff at all levels including conferences, association memberships, and formal education. Let us know if you have previous public sector experience that may allow for additional perks! Click on the link to apply.
#WorkForOurWater
Equal Employment Opportunity/Veterans Preference/Drug-Free Workplace/Tobacco Free Campuses.
All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, or medical condition. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge and abilities, and the feasibility of any necessary job accommodation(s).
The Southwest Florida Water Management District (District) does not discriminate on the basis of disability in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the District to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Office Chief, at 2379 Broad St., Brooksville, FL 34604-6899; telephone ************** or ************** (FL only); or email *******************************.â¯If you are hearing or speech impaired, please contact the agency using the Florida Relay Service, ************** (TDD) or ************** (Voice). In the event of a complaint, please follow the grievance procedure located at WaterMatters.org/ADA.
The District participates in E-Verify employment eligibility verification. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
The District does not sponsor applicants for work visas.
Easy ApplyBanking Operations Specialist (Remote)
Remote
Benetrends Financial is seeking a detail-oriented Banking Operations Specialist to support our Franchise Loan Processing team. This fully remote role involves managing all phases of loan packaging and closing-especially SBA loans-while ensuring accuracy, compliance, and exceptional client service.
Key Responsibilities:
Review and prepare loan documentation in line with SBA and bank requirements.
Act as the main point of contact for borrowers, providing updates and guidance.
Collaborate with underwriters, loan officers, and internal teams for seamless processing.
Compile and finalize loan packages, financial projections, and balance sheet analyses.
Maintain accurate electronic records using platforms like HubSpot, FileInvite, and ShareFile.
Conduct quality control reviews and support efficient closings.
Qualifications:
2+ years of experience in loan processing, closing, or related fields.
Strong understanding of SBA loan programs preferred.
Proficient in Microsoft Excel and CRM/document management systems.
Excellent communication, attention to detail, and multitasking skills.
Self-motivated with the ability to thrive in a remote work environment.
Benefits at Benetrends Financial:
Competitive compensation
Comprehensive medical, dental, and vision insurance
Generous vacation and paid holidays (including floating holidays)
Fully remote work setup with occasional travel
Flexible work hours to meet deadlines
Professional development and growth opportunities
Supportive, collaborative team culture
Meaningful work helping entrepreneurs achieve their dreams
Join us and be part of a team that empowers small business success. Apply today to be considered for this exciting opportunity!
Auto-ApplyTechnical Support Specialist II
Perkasie, PA jobs
Essential Functions Support * Serve as a primary escalation point for all technical support issues from Tier 1, resolving complex problems related to hardware, software, networking, and user accounts. * Maintain a high level of customer service for Bank personnel and customers regarding technology questions, support, and issues.
* Investigate and resolve escalated technical issues, performing root cause analysis to prevent recurring problems. This may involve collaborating with other IT teams or third-party vendors to find solutions.
* Provide on-site support to locations as needed and perform regular branch inspections.
Operational
* Perform operational duties to ensure the stability, security, and performance of IT systems, including user account management, system patching and updates, and routine monitoring of servers and network infrastructure.
* Install, maintain, and troubleshoot hardware and services for all business units, including endpoint hardware, software, phone systems, mobile devices, printers, multi-function devices, TCRs, video conferencing equipment, and network issues, while adhering to change control and asset management procedures.
* Perform installation and upgrades of server and desktop applications, following proper change control procedures.
* Utilize and support key IT platforms like Citrix, VMware, Azure, and Microsoft 365 to ensure seamless operations.
* Function as a liaison for team members when dealing with vendors in a technical capacity.
* Monitor and review network and security performance reporting and work with vendors to resolve problems.
* Assist in the maintenance, configuration, and upgrades of servers, network devices, and other critical infrastructure. This includes deploying software, managing system back-ups, and ensuring data integrity.
Administrative
* Participate in and contribute to IT projects and initiatives, such as system implementations, migrations, and infrastructure upgrades.
* Provide guidance and training to end-users on new software, hardware, and IT best practices to improve self-sufficiency and overall system security.
* Provide guidance and training to end-users on new software, hardware, and IT best practices to improve self-sufficiency and overall system security.
* Create and maintain comprehensive documentation for common issues, operational procedures, and system configurations. Contribute to the team's knowledge base to improve efficiency and facilitate knowledge transfer.
* Continuously look for ways to improve IT department processes and services.
* Assist in IT Department Disaster Recovery, support, documentation, and quarterly reviews.
Education
* A bachelor's degree or a relevant industry certification is preferred.
* Alternatively, 4-10 years of help desk, troubleshooting, and network experience, or equivalent applicable work experience, will be considered.
Skills and Competencies
* Communication: Ability to communicate technical information to non-technical Team Members, with exceptional customer service skills and the ability to interact well with Team Members, vendors, and customers.
* Technical Knowledge: Installation, configuration, and maintenance of user workstations, printers, phones, networks, and related hardware and software. Technical knowledge of Microsoft 365, Citrix, VMWare, and Windows Server environments.
* Problem-Solving: Ability to identify and resolve computer system malfunctions and operational problems, with strong analytical and problem-solving skills.
* Security: Knowledge of computer and/or network security systems, applications, procedures, and techniques.
* Organizational: Skill in organizing resources and establishing priorities. Ability to handle multiple concurrent projects in a high-pressure environment.
* Continuous Learning: Ability to learn and support new systems and applications.
Compliance
* Comply with all applicable regulations and Bank policies regarding employment and employment law.
* Participate in annual compliance and other job-related training.
* Comply with applicable bank regulations, Bank policies and procedures.
* Comply with Bank's internal privacy and ethics standards.
Working Conditions
Traditional office environment with the ability to work remotely on a hybrid basis; the office maintains five day a week operations (Monday - Friday) with operational hours of 8:00am - 5:00pm. Must be available for on-call shifts on evenings and weekends as necessary.
Physical Demands
Penn Community promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position.
* Lifting/carrying up to 85 lbs.
* Manual dexterity for computer work
* Speaking, hearing, and vision are required to perform essential functions
* Ability to drive, with a valid driver's license, to meet with customers outside of the office; Events may occasionally require work on evenings and weekends.
Penn community Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyClient Operations Specialist - Enterprise | Remote, USA
Leawood, KS jobs
can be hired remotely anywhere within the continental U.S.
The Client Operations Specialist is a sales support role assisting field Client Managers with the development and closing of new business. Specialists complete the supporting functions related to outside sales such as generating price quotes, processing orders, assisting with client inquiries, problem solving and issue resolution. This individual may also interact directly with clients to provide pricing quotations and accept POs in the absence of the account manager. This crucial role interacts with manufacturing partners, internal business partners and outside clients in a fast- paced support atmosphere. The Client Operations Specialist supports the Account Manager gross margin objectives by allowing the Client Manager more time to be in the field with face to face meetings and by recommending the best pricing strategy within their client base.
How you'll make an impact:
Support assigned Client Managers by producing accurate and timely sales quotations for new product and services business using SalesForce.com (CRM system).
Provide outstanding and enthusiastic client service and communication both by phone and email. Respond quickly and accurately to requests from inside resources as well as outside clients.
Prepare and submit accurate orders to purchasing. Help ensure deals are registered through partnership with the Deal Registration Desk.
Provide system reporting or analytics to the Client Manager, operations, and management upon request.
Multi-task ongoing activities from multiple people in a fast environment while producing accurate and timely new business quotations for products and services.
Develop and retain product and industry knowledge to be used to identify expertise. Commitment to developing knowledge and experience.
Provide historical pricing analysis to Client Manager upon request.
Act as liaison between Client Manager and operations/services organization.
Perform other duties as assigned.
What we're looking for:
Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.
2 or more years of experience in Business-to-Business Sales/Client Services role required.
Intermediate level experience with Microsoft Office; Specifically Microsoft Outlook, Word and Excel. Internet navigation required.
2 years of experience in technical or information technologies industry preferred.
Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred.
Ability to work in a sales partnership setting, where workflow is determined by incoming requests required.
Ability to build relationships and trust with internal and external partners/clients.
Ability to prioritize tasks to align with particular deadlines
Superior organizational skills, independent judgment and functional arithmetic skills.
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyClient Operations Specialist - Renewals | Remote, USA
Overland Park, KS jobs
The Client Operations Specialist - Strategic Renewals is a sales support role assisting the Strategic Client Directors with management of their recurring renewal business. COS-R support the renewal and maintenance contracts business related to outside sales by proactively generating price quotes, processing orders, assisting with customer inquiries, problem-solving and issue resolution. This individual interacts directly with clients to facilitate the sales cycle in the absence of the Strategic Client Director, looking for growth within the account and YOY retention. This crucial role interacts with manufacturing partners, internal business partners and outside clients in a fast-paced support atmosphere. The COS-R supports the Strategic Client Director gross margin objectives by allowing the Strategic Client Director more time to be in the field with face to face meetings, recommending the best pricing strategy, and promoting the sale of a master renewal program within the client base.
**How you'll make an impact:**
+ Support assigned Client Directors by proactively monitoring existing renewal business with a timely generation of quotes, validation of service contracts, auditing, and management of all aspects of the renewable pipeline using Salesforce.com.
+ Provide excellent client service and communication via available tools and resources. Respond quickly and accurately to requests from internal business functions as well as outside clients and partners.
+ Coordinate & advise Client Director & Clients to explore various opportunities: upsell level of services support, authorized support, multi-year contracts, co-term contracts in combination with various partner technologies
+ Technology Refresh - Inform clients of EOS/EOL technology and recommend alternative solutions
+ Make strategic and competitive pricing recommendations utilizing various pricing tools to maximize Optiv's profit margins.
+ Coordinate with client management team to identify upsell/cross sell opportunities, negotiate discounts with vendors and distributors, and strategize ways to increase value for client while maximizing margins.
+ Select probability for forecasting based on Client Director direction. Provide ongoing forecasting assistance as needed.
+ Manage maintenance contract and asset tracking for clients.
+ Prepare and submit accurate orders for purchasing.
+ Provide system reporting to the Client Director, operations, and management upon request.
+ Act as liaison between Client Director and Optiv internal business units
+ As needed and upon request, participate in client meetings, including but not limited to: Quarterly Business Reviews (QBR), planning, & touch-point meetings.
+ Facilitate the completion of client requested documentation, including RFPs, supplier forms, and other nonstandard documents
+ Collaborate with internal teams to share best practices, ideas, training, that support Optiv's culture and core values
+ Build a professional relationship with assigned Client Director so as to reflect Optiv's Core Values
+ Proactively follow-up with clients/manufacturers/distributors/ Client Directors other to ensure the sales cycle and the client needs are met
+ Participate in corporate compliance trainings, operations/systems improvements, user-acceptance testing and personal career development activities.
+ Develop and maintain product and industry knowledge
+ Maintain account health through data integrity, credit standing etc.
+ Actively volunteer to complete tasks on behalf of peers that are out of the office.
+ Leverage client facing tools to enable enhanced self-service capabilities for clients.
+ Demonstrates extensive knowledge of the clients various products and maintenance contracts
+ Educates clients on contractual language and implications of not renewing
+ Focus on expanding the renewal business with net new renewals
+ Provide budgetary quotes and historical pricing as needed
+ Develop relationships with clients procurement departments
+ Understand and leverage extended payment plans to clients
+ Perform other duties as assigned.
**What we're looking for:**
+ Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.
+ Two or more years of experience in Business-to-Business Sales/Client Services role required.
+ Prior experience with managing renewal contracts preferred.
+ Intermediate level experience with Microsoft Office; specifically, Microsoft Outlook, Word and Excel. Internet navigation required.
+ Two years of experience in technical or information technologies industry preferred.
+ Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred.
+ Proven ability to prioritize multiple tasks in a fast-paced environment required.
+ Ability to work in a sales partnership setting, where workflow is determined by incoming requests required.
+ Ability to build relationships and trust with internal and external partners/clients.
+ Ability to prioritize tasks to align with deadlines
+ Superior organizational skills, independent judgment and functional arithmetic skills
**What you can expect from Optiv**
+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ .
+ Work/life balance
+ Professional training resources
+ Creative problem-solving and the ability to tackle unique, complex projects
+ Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
+ The ability and technology necessary to productively work remotely/from home (where applicable)
**EEO Statement**
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Mortgage Operations Specialist
Lower Southampton, PA jobs
Job Description
Join The Lending Group CO and Shape the Future of Homeownership!
Are you a dedicated mortgage professional with a background in underwriting, qualifying, processing, or management, ready to make a difference for clients? We're seeking a Mortgage Operations Specialist to join our Southampton, PA team, where you'll leverage your expertise to deliver seamless mortgage experiences. This role focuses on operational excellence, collaboration with borrowers and referral partners, and exceptional communication-with minimal sales responsibilities.
Ready to Apply? If you're a mortgage professional with a strong background in underwriting, qualifying, processing, or management, ready to seize these opportunities, we want to hear from you! Submit your resume and a brief cover letter highlighting your relevant experience.
The Lending Group CO is an equal opportunity employer committed to diversity and inclusion.
Compensation:
$75,000 - $105,000 yearly
Responsibilities:
What You'll Do:
Streamline Loan Processes: Take ownership of loan files by collecting documentation, running DU/LP/AUS, preparing closing cost worksheets, and ensuring files are ready for underwriting or closing, contributing to a 98%+ on-time closing rate.
Connect with Clients and Partners: Serve as the primary point of contact during the “contact to contract” phase, providing clear, jargon-free updates to build lasting relationships with borrowers and referral partners.
Ensure Accuracy and Compliance: Review loan packages for discrepancies, omissions, and accurate income calculations, collaborating with loan originators to deliver clean, compliant files that meet FHA, VA, CONV, or USDA guidelines.
Enhance Team Efficiency: Use mortgage software (e.g., Encompass, Calyx) to manage documentation and track progress, identifying opportunities to streamline workflows and reduce processing times.
Foster Client Success: Guide borrowers through the mortgage process with empathy and clarity, creating positive experiences that drive satisfaction and referrals without the pressure of sales quotas.
Opportunities Awaiting You:
Make a Meaningful Impact: Help borrowers achieve their homeownership visions by providing exceptional service and clear communication.
Grow Your Career: Access ongoing training, professional development, and clear pathways to advance within a leading mortgage organization.
Collaborate in a Supportive Environment: Work closely with loan officers, underwriters, and referral partners in a team-oriented culture that values your expertise and offers flexible hybrid/remote work options.
Showcase Your Expertise: Leverage your underwriting, qualifying, processing, or management skills to deliver high-quality loan files and improve operational efficiency.
Enjoy Work-Life Balance: Thrive in a role with no high-pressure sales targets, allowing you to focus on operational excellence and client service.
Qualifications:
What We're Looking For:
Work History: 3+ years as a Mortgage Underwriter, Loan Processor, Loan Qualifier, or Mortgage Operations Manager; 5+ years preferred.
Technical Expertise: Strong knowledge of mortgage loan products (FHA, VA, CONV, USDA), loan qualification, processing procedures, and documentation, with proficiency in mortgage software (e.g., Encompass, Calyx) and MS Office.
Core Skills: Exceptional time management, interpersonal communication, and follow-up skills; ability to analyze credit reports, income, and asset documents for loan qualification.
Licensing: Active NMLS # with the ability to include PA, NJ, DE, and FL preferred.
Mindset: A collaborative, detail-oriented professional who excels in operational and analytical roles, prioritizing client service and process management over sales tasks.
Track Record: Examples of managing high-volume loan portfolios, resolving complex qualification or documentation issues, or improving operational efficiency in past roles.
Why Join The Lending Group CO?
Supportive Culture: Join a collaborative team with flexible hybrid/remote work options and no sales pressure, allowing you to focus on what you do best.
Comprehensive Benefits: Competitive salary ($50,000 - $80,000), health insurance, 401(k) with match, generous PTO, and more.
Innovative Environment: Work with cutting-edge mortgage software and a team dedicated to simplifying the homebuying process.
Community Impact: Build lasting relationships with borrowers and referral partners, creating positive experiences that drive business growth.
About Company
The Lending Group CO is a trusted mortgage provider in Southampton, PA, committed to delivering exceptional service to clients and referral partners. Our innovative technology, collaborative culture, and dedication to compliance make us a leader in the mortgage industry. Join us to shape the future of homeownership.
Construction Operations Specialist
Remote
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Construction Operations Specialist is responsible for ensuring that customer service is provided to all internal and external parties and quality loans are generated. This position is responsible for the origination and processing of construction loans and serves as the first point of contact for the construction loan officer and construction processing team for loan level questions and escalations. The Construction Operations Specialist manages a pipeline of active loans.
Job Responsibilities:
Act as a liaison between sales and operations for construction loans by answering questions and handling loan level escalations.
Follow standard operating procedures, job aids, and resources when providing loan support.
Monitor an active pipeline of loans, ensuring customer service is provided.
Ensure disclosures are issued timely and accurately to borrowers on construction loans by utilizing company compliance reminders and tools.
Communicate progress with department managers and senior leadership team; summarize project information and establish business needs and concepts.
Create and monitor various reports to ensure pipeline management as needed.
Qualifications and Skills:
Bachelor's degree or equivalent combination of education/experience, preferred.
5+ years' experience in mortgages.
Knowledge of all agency guidelines.
Knowledge of compliance and disclosure requirements.
Encompass LOS experience, a plus.
Excellent organization, prioritization, and time management skills.
Excellent conflict management and negotiation skills.
Proficient in Microsoft Office suite (Word, Excel and Outlook).
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
Hourly Rate: $23.00 - $25.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyCash Operations Specialist
Cleveland, OH jobs
CompanyFederal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland is part of the nation's central bank. We've provided many opportunities for professional growth during our history. For twenty-six years in a row, we've been named “One of Northeast Ohio's Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel - Cleveland Fed
This job family conducts the cash operations of the organization in a highly controlled, regulated, and secure environment with strict adherence to a set of defined rules and regulations in accordance with US Treasury and Federal Reserve Board of Governor guidelines. Under minimal work schedule flexibility and maintaining quality and productivity standards, areas of responsibility include processing, validation, destruction, and payout of currency; operating complex high-speed counting equipment and/or performing duties related to paying/receiving currency using proprietary FRB accounting software that requires accounting skills. The job family is essential to meeting the mission of the Federal Reserve Cash Division to supply currency and coin to meet depository institution needs daily and in times of stress.
Essential Accountabilities
An entry level role that typically requires little to no prior knowledge or experience.
Works to deliver on day-to-day objectives with direct impact on job area activities.
Work consists of tasks that are typically routine, with specific instructions to achieve standard solutions.
Works under moderate supervision for routine tasks.
Problems are typically of a routine nature, and solutions are clearly prescribed.
Makes minor adjustments to working methods.
Communicates information that requires explanation or interpretation
Performs other duties as assigned or requested.
Education and Experience
High school diploma and no prior experience
Knowledge and Skills
Ability to handle sensitive information with confidentiality
Strong attention to detail, with experience strictly following procedures
Comprehensive customer service and interpersonal skills
Proficient computer skills including Microsoft Office along with other various online applications as needed for the role
Basic knowledge of cash operations and the prescribed operating procedures, safety, security, and compliance and/or production standards and controls
The expected starting salary for this position is $50,000 annually.
Schedule: Monday - Thursday 5:00PM-4:00AM
The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: ************************************
General Working Conditions and Physical Demands
Production environment (such as Cash): Employees in this position work in a controlled environment with one or more partners under Federal Reserve and Treasury custody control standards. This is a very physical job requiring repetitive lifting and moving of currency weighing greater than 30 pounds. Additionally, employees may be required to operate manual equipment (tow motor) to move containers exceeding 1,500 pounds. Limited sitting occurs and most of this job is performed standing and walking in an enclosed work area. This climate controlled, all glass room has extreme temperature changes from very cool to very hot. Employees need to be aware of their surroundings due to frequent movement of containers. Exposure to noise from various machines
will occur. Employees may be required to push and pull currency containers of moderate to heavy weight.
Reasonable Accommodation Statement
-
The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to ****************************************.
Bank's Ethics Rules and Drug Testing:
As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.
Always verify and apply to jobs on
Federal Reserve System Careers
or through verified Federal Reserve Bank social media channels
Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) NoJob CategoryOperations Family GroupWork ShiftSecond (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels.
Privacy Notice
Auto-ApplyBranch Operations Specialist
Norwalk, OH jobs
A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
Ensure operational tasks are followed & completed daily by all Branch employees.
Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.
Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.
Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily.
Execute customer requests with speed and accuracy.
Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.
Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.
Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.
Requirements:
QUALIFICATIONS, KNOWLEDGE AND SKILLS:
Minimum 2 or 3 years' experience in branch banking environment.
Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.
Excellent oral, written and presentation skills
Detail oriented with the ability to work under deadlines with frequent interruptions.
Associate's Degree preferred.
High School diploma or equivalent required.
PHYSICAL REQUIREMENTS:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
Work involves lifting and moving objects up to 50 lbs.
Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.
Work involves some travel to attend meetings, training, and so forth.
EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PI286e607c99b5-31181-38354252
Agribusiness Operations Specialist
Ohio jobs
Join the AgCredit Team: Agribusiness Operations Specialist
About AgCredit
Our mission at AgCredit is to create lifelong opportunities for our customers and employees by striving to be the premier cooperative lender and employer in our rural communities. Our core values focus on relationships, respect, integrity, service, accountability, teamwork and courage for our customers' and employees' success. As a cooperative agricultural lending institution, our commitment is to our customer-owners.
Headquartered in Fostoria, OH, AgCredit serves over 7,000 member-owners in 15 lending offices throughout 18 counties across northwest and central Ohio. As part of the nationwide Farm Credit System, we are proud to return our profits back to our members through our patronage program. We hope you'll consider joining our experienced lending team as we continue to serve our customers, employees and communities.
Agribusiness Operations Specialist - Wellington, OH
The Agribusiness Operations Specialist provides administrative and operational support to the Agribusiness lending team, ensuring accurate maintenance of loan and member data, processing financial transactions, and coordinating with loan investors. It involves clerical duties such as document management, phone support, and assisting with financial data collection. The position also manages cash operations, general ledger accounting, accounts payable, and asset tracking for the department. Key responsibilities include transmitting loan documents, verifying insurance coverage, performing public record searches, and handling collateral lien servicing. Additionally, the role supports marketing efforts, promotes AgCredit's core values, and collaborates across teams to maintain secure and efficient loan servicing processes.
What You'll Do:
Maintains loan and member data on the loan and member systems; processes receipts and disbursements; calculates loan payoffs; processes daily transactions; and coordinates loan transactions with loan investors as needed.
Serves as back up for booking loans to the loan system.
Works with the Agribusiness team members to maintain accurate member data, including but not limited to Customer Relationship Manager (CRM);
Complies with special information requests as needed.
Performs the Agribusiness department's cash management, daily banking, GL accounting, accounts payable processing, and asset management functions.
Primarily responsible for transmitting loan documents to loan investors:
Coordinates with the Agribusiness Loan Processor to transmit relevant pre-closing loan documentation to potential loan investors in a timely manner;
Ensures loan and servicing documents are transmitted to loan investors as appropriate and in a timely manner and responds to inquiries by loan investors related to loan documentation.
Accessing documents from partners such as request, narratives, legal documents etc. Saving & indexing to the appropriate purchased participation customer files.
Assists credit analysts set up loan servicing plans. Assist with reviewing loan servicing plans and checking completed items.
Provides general clerical and administrative support to Agribusiness team members including but not limited to
Answering phones.
Scans, uploads and indexes documents
Assists and provides back-up support as needed in areas including but not limited to: maintaining purchased loan documents; loan collateral management; transmitting documents to loan investors; maintaining loss payables and servicing reminders; and public records searches.
Assists with gathering financial data, including year-end data.
Collaborate with the Agribusiness Loan Processor to verify insurance coverage for loans and monitor insurance coverage on collateral.
Performs public record searches and provides results in a timely manner to the Agribusiness team members for review.
Ensure all borrower information, including but not limited to, loan files, financial information and personal information is stored in a secure setting at the end of each workday.
Build enduring customer relationships based on adding value, knowledge, information, and quality service.
Provides support services to the Residential Lending team as needed and assigned.
Collaborate with the lending team and Association marketing team to support Agribusiness branch member marketing, including but not limited to ordering branch marketing materials, monitoring branch marketing material inventory and packaging and shipping marketing materials to lending team members as needed.
Handles collateral lien servicing and management for the association
Manage collateral insurance for the Agribusiness Department, including requesting placement of loss payee/mortgagee interest, tracking receipts of proof of coverage, reviewing policies, monitoring and following up on insurance notifications, and contacting insurance providers as needed. May support Crop Insurance as needed.
Coordinates with Loan Operations to place Lender's Single Interest (LSI) insurance coverage when needed.
Handles USDA guarantees
What You'll Need:
Two-year degree in Business, Accounting or related field and two years of account-related work experience OR high school graduate with four years of accounting-related work experience.
Working knowledge of and experience with general accounting functions, loan documents and legal documents.
Ability to work independently and effectively with a diverse group of people under general supervision.
Demonstrates attention to detail.
Ability to communicate effectively both orally and in writing.
Use of discretionary judgment in making decisions and problem solving.
Working knowledge of general business machines, i.e. PC, Calculator, copier, fax, etc.
Working experience with Microsoft Office products.
Knowledge in the area of agriculture is beneficial.
Knowledge of grammar, spelling, punctuation, and formats to recognize and correct correspondence and reports.
Benefits Offered
Competitive compensation
Top-rated benefits program
401k Plan with company match
Tuition reimbursement, sponsored training and career development opportunities
Generous paid time off with 11 holidays observed
Employee Assistance Program
Community Service PTO
“Dress for your day” dress code
Schedule
Monday to Friday, 8:00am-4:30pm
Why Work at AgCredit?
We're not just growing-we're growing with purpose and stability.
We encourage a balanced approach to work and life responsibilities.
We invest in our people through continuous learning and career growth.
We live and work in the communities we serve.
Diversity Statement / EEO Statement
We are an Equal Opportunity Employer. AgCredit strives to recruit, hire, train, and promote individuals without regard to race, color, religion, sex, national origin, age, disability, parental status, marital status, political affiliation, military service, or any other non-merit based factor. EOE including disability/veterans.
Auto-ApplyBranch Operations Specialist
Spencer, OH jobs
A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
Ensure operational tasks are followed & completed daily by all Branch employees.
Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.
Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.
Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily.
Execute customer requests with speed and accuracy.
Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.
Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.
Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.
Requirements:
QUALIFICATIONS, KNOWLEDGE AND SKILLS:
Minimum 2 or 3 years' experience in branch banking environment.
Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.
Excellent oral, written and presentation skills
Detail oriented with the ability to work under deadlines with frequent interruptions.
Associate's Degree preferred.
High School diploma or equivalent required.
PHYSICAL REQUIREMENTS:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
Work involves lifting and moving objects up to 50 lbs.
Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.
Work involves some travel to attend meetings, training, and so forth.
EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PIdc3ecb2b80a3-31181-39132676
Client Operations Specialist
Akron, OH jobs
The Client Operations Specialist primarily serves as a liaison between our Member Offices and our core custodians. Client Operations Specialists are go-to resources, providing direction, expertise, and training of Valmark policies and custodial platform best practices to Member Offices (newly onboarded and existing).
Essential Functions and Responsibilities
Escalate, review, and respond to internal, Member Office, and custodial requests to process, review, or escalate urgent or complex items
Foster relationships with Member Offices through initial & ongoing customer service and issue resolution
Serve as an internal training resource for the Member Offices by delivering educational training on custodial technology, processes, form requirements, and communicating correct processing guidelines
Monitor and review custodians for policy, procedures, and paperwork changes, updating resources and training materials
Perform security administration, vendor code maintenance, and related functions for Schwab and Pershing
Assist team members with daily tasks as needed due to volume
Provide backup assistance to other team members as business needs dictate
Perform other tasks assigned by management
Core Competencies
Knowledge of financial industry and investment products
Knowledge of Valmark procedures, paperwork, and processing
Strong knowledge of various technologies: Microsoft Office, Dynamics, LaserApp, DocuSign, Schwab Advisor Center, Pershing NetX360
Strong written and verbal communication skills, with the ability to deal effectively with various people including staff, management, custodians, and Member Offices
Ability to prioritize and manage in a fast-paced, multi-task environment with organization and accuracy
Strong analytical, problem-solving, research skills, and attention to detail
Ability to work effectively in a team environment, while also being a self-motivated, independent worker
Supervisory Responsibility
Client Operations Specialist will not have any supervisory responsibilities.
Required Education and Experience
Bachelor's Degree in Finance or a related field
Preferred Education and Experience
3+ years of financial industry experience
Industry designations (CFP, CPA)
FINRA registrations
Certified in operational process improvement (Lean 6 Sigma, Kaizen)
Physical Demands
This is a largely sedentary role; however, some walking is required. Individuals may need to sit or stand as needed. This position may require walking primarily on a level surface for short periods of time.
Expected Hours of Work
This is a hybrid position. Days and typical hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Flexibility in working hours may be allowed, but the employee must work 40 hours each week to maintain full-time status.
Valmark reserves the right to modify, interpret, or apply this in any way the Company desires. This in no way implies this is an all-inclusive list of responsibilities to be performed by the Employee in this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.
Payment Applications Specialist
Ohio jobs
Your career is more than just a job, it's part of your life. Whether you're a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.
USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class.
The Payment Application Specialist is responsible for researching payment posting issues between Athena and USACS through to resolution. The Payment Application Specialist Applies incoming unpostable/correspondence records from the Athena workflow to the correct patient accounts. This includes reviewing support documentation to determine how to appropriately apply payments or correspondence.
ESSENTIAL JOB FUNCTIONS:
Research Posting Verification items within Athena; Fully worked status.
Follows appropriate steps to resolve fully worked inventory.
Analyzes user requirements and recommends technical solutions to other teams/business partners to ensure timely and accurate resolution of issues.
Works with Athena team to ensure ERA/EFT payors are consistent and provides feedback and solutions via CRM portal.
Assist with balancing and reviewing third party relationships.
Provides technical support for any missing electronic and paper claims processing to teams, monitors Track It.
Reviews opportunities to convert all One Time Use credit card payors to EFT/ACH.
Reviews and uploads ERA files as needed from Payor Web Portals into Athena.
Working with other staff to manage priorities. Help to resolve complex payment verification issues.
Review A/R management needs of additional businesses; advise of any opportunities to improve days in A/R.
Participates in meetings as needed.
Alerts management to unusual issues.
Assists with additional documentation for Universal SOP's.
Assist with new associate training on Posting Verification.
Applies incoming unpostable/correspondence to the correct patient accounts.
Gathers, reviews, and verifies support documentation to ensure that payments are applied correctly
Totals all inputted account edits and ensures that the total is equal to the batch total for the day
Communicates with other department personnel to resolve payment issues
Perform and assist with other department duties as needed
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of and skill in using personal computer hardware and software in a Windows environment with an emphasis on spreadsheets.
Ability to identify, research and solve problems and discrepancies and communicate them to management.
Ability to communicate with employees and management in a courteous and professional manner.
Ability to maintain confidentiality.
Ability to process assigned duties in an efficient and organized manner.
Ability to effectively perform in a multi-task work environment.
Ability to work overtime and put forth extra effort when needed.
Ability to pay close attention to detail.
Ability to perform basic mathematical calculations such as adding, subtracting, multiplying and dividing.
Strong problem-solving skills.
Strong written and verbal communications skills.
EDUCATION AND EXPERIENCE:
High School Diploma or equivalent
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds.
Required to have close visual acuity to perform the job
Hourly Rate: $14.53 - $26.88
Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description.
US Acute Care Solutions current and potential employees enjoy best in class benefit programs with a wide array of options. To learn more, please visit the following link: ***********************************
Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.
Auto-ApplyConstruction Operations Specialist
Cleveland, OH jobs
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Construction Operations Specialist is responsible for ensuring that customer service is provided to all internal and external parties and quality loans are generated. This position is responsible for the origination and processing of construction loans and serves as the first point of contact for the construction loan officer and construction processing team for loan level questions and escalations. The Construction Operations Specialist manages a pipeline of active loans.
Job Responsibilities:
Act as a liaison between sales and operations for construction loans by answering questions and handling loan level escalations.
Follow standard operating procedures, job aids, and resources when providing loan support.
Monitor an active pipeline of loans, ensuring customer service is provided.
Ensure disclosures are issued timely and accurately to borrowers on construction loans by utilizing company compliance reminders and tools.
Communicate progress with department managers and senior leadership team; summarize project information and establish business needs and concepts.
Create and monitor various reports to ensure pipeline management as needed.
Qualifications and Skills:
Bachelor's degree or equivalent combination of education/experience, preferred.
5+ years' experience in mortgages.
Knowledge of all agency guidelines.
Knowledge of compliance and disclosure requirements.
Encompass LOS experience, a plus.
Excellent organization, prioritization, and time management skills.
Excellent conflict management and negotiation skills.
Proficient in Microsoft Office suite (Word, Excel and Outlook).
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
Hourly Rate: $23.00 - $25.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
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