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REDW jobs in Phoenix, AZ

- 2535 jobs
  • JIRA Cloud Admin

    Tata Consultancy Services 4.3company rating

    Phoenix, AZ job

    Job Title : JIRA Cloud Admin Experience Required - 5+ Years Must Have Technical/Functional Skills Selenium, Test NG, Automation, SQL, Python Roles & Responsibilities Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business. Partner with Product Owners, Scrum Masters, Release Train Engineers and Software Engineers to implement Jira structures aligned with Amex's Scaled Agile Framework (SAFe) and enterprise Agile standards. Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking. Manage user access, roles, and permissions through Atlassian Access and SSO integrations with Amex identity platforms. Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow). Support governance and compliance by ensuring configurations align with Amex security and audit standards. Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users. Develop documentation, training materials, and best practices to promote consistent usage across business units. Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams. Salary Range - $90,000 to $110,000 per year TCS Employee Benefits Summary Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $90k-110k yearly 4d ago
  • 10073828-WD-Red Team Operator, Assistant Vice President

    MUFG 4.1company rating

    Tempe, AZ job

    Being part of the red team provides you with the opportunity to work on the cutting edge of cybersecurity and help drive the improvement of detection capabilities as well as strengthening of defenses to improve our overall security posture. The role also offers you with the opportunity to lead and mentor junior team members and provide guidance on complex projects. Major Responsibilities Developing guidelines for the usage, control, maintenance and audit-readiness of information and computer resources that are used in the distributed processing environment. Analyzing and addressing customer security requirements for all business applications existing on a distributed platform. Assisting in the evaluation, selection, and installation of security software products for distributed platforms. Identifying distributed systems security issues as they arise and coordinating with the security architect to ensure that issues are addressed and resolved in a timely basis. Conduct tactical assessments that require expertise in social engineering, application security (web and mobile), physical methods, lateral movement, threat analysis, internal and external network architecture and a wide array of products Document and formally report testing initiatives, along with remediation recommendations and validation Maintain tools and scripts used in penetration-testing and red team processes Conduct research into real-world threat actor tactics, techniques, and procedures (TTPs) and apply that knowledge to Red Team Exercises Assess new technologies, software applications, and devices for potential avenues of exploitation Develop exploits based on identified vulnerabilities Develop scripts, tools, or methodologies to enhance Red Team processes Work with teammates to consistently learn and share advanced skills and foster team excellence Qualification Bachelor's Degree in Computer Science or related fields; applicable specialized training; or equivalent work experience - equally preferable Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), OSCP, OSCE, GWAPT, or other security certifications desired Understanding of one or more compliance frameworks: NIST, FFIEC, GLBA, SOX, PCI, etc. 5-7 year of experience conducting penetration-testing/red team engagements Experience in planning and executing advanced attacks that evade network and endpoint security controls to demonstrate the potential adverse impact caused by a threat actor Experience with implementing red team assessment methods, tools, and techniques Experience identifying and exploiting common web-application vulnerabilities, such as: SQL Injection, DOM Manipulation, Authorization System Bypass, Design Logic issues, bounds checking, role & access validation, and filter evasion. Experience handcrafting/dissecting HTTP conversations Experience in developing, extending, or modifying exploits and offensive security tools (shellcode, implants, reflective loaders, etc.), as well as operational experience exploitation, lateral movement, and persistence on Windows and Linux systems, bypassing preventative and detective endpoint and network security controls, C2 frameworks (Cobalt Strike and Metasploit), using common offensive security tools (nmap, CrackMapExec, Impacket, Responder, etc.) The typical base pay range for this role is between $110K - $135K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. MUFG Benefits Summary
    $110k-135k yearly 4d ago
  • Customer Service Advisor

    USAA 4.7company rating

    Scottsdale, AZ job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $47.5k-50k yearly Auto-Apply 4d ago
  • Recruiter

    NSC 4.8company rating

    Tucson, AZ job

    Key Responsibilities : Describe the main responsibilities of the position. Estimate the portion of time spent on each key accountability. Key Accountabilities Ideal candidates demonstrate confidence and experience conducting phone interviews, screening sessions, and expert communication over the phone. Ability to develop new relationships with candidates through cold & warm calls. Interviewing, screening, and hiring skilled trades manpower nationwide. Exhausting all available resources, as well as creating innovative ways to identify and onboard skilled tradesmen. Conduct in-person interviews, phone interviews, and locating talent that is a mutually beneficial fit with the culture at ULG Skilled Trades Previous knowledge of skilled trades is not required - ideal candidate would have some sort of management or recruiting background. Ability to organize and understand capabilities of skilled trade work groups and dispatch accordingly based on contractor needs and company priority Job Factors Detail Minimum experience level required Little to no recruiting or skilled trades experience needed. Education requirements High School Diploma or Equivalate Analytical skill required (complexity of tasks) Strong communication skills Confidence Strong active listening skills Big picture thinking Positive attitude and teamwork mentality Strong networking and relationship-building skills Critical thinking and data competence Strong social media knowledge Multitasking and time management Having the ability to identify candidates with the correct talent for the client Understanding the client's needs and the ability to analyze the market to meet those needs. Building successful strong relationships with candidates while ultimately keeping the client's needs first. Having the ability to assess the client's needs and make accurate job descriptions to attack qualified candidates. Ability to quickly assess resumes to seek qualified candidates to contact for an interview/pre-screen. Level and budget volume of financial responsibility (What is the extent of the employee's responsibility for calculating/verifying figures; gathering data; analyzing expenditures; approving purchases; planning and authorizing department budgets, etc.?) Low Utilizing the knowledge of cost per hire to drive time management is important Human resources impact of this position Explain supervisory role in hiring, firing, promoting, evaluating, increasing salaries, etc. Does the position carry "lead" responsibility? Explain how, and to what extent, the employee checks the work of others.) This position does not carry any lead responsibility, but it has the potential for promotion into a lead or leadership role. Amount of supervision given This position would not require the supervision of others Amount of supervision received Will be supervised by a lead recruiter and the director of recruiting
    $43k-66k yearly est. 4d ago
  • 10072441-WD Threat Detection & Response Tier 2, Associate Vice President

    MUFG 4.1company rating

    Tempe, AZ job

    The working hours for this role in the will be 3pm - 1am EST 4 days per week (Sunday-Wednesday) In this role you will focus on researching potential cybersecurity threats to various systems, technologies, operations, and programs throughout multiple environments. You will perform analysis based on this research to determine the risk to the organization and take appropriate actions based upon that analysis. Responsibilities include rapidly responding to potential incidents and events to minimize risk exposure and ensure the confidentiality, integrity, and availability of assets and business processes. Additionally, you will proactively monitor internal and external-facing environments, seek opportunities to strengthen and automate detection and remediation capabilities, reduce response times for incidents, and produce analyses of cybersecurity events that include perspectives on the behavior of adversaries. Major Responsibilities Perform cybersecurity threat detection, assessment, and mitigation efforts as part of a 24/7 global team Investigate potential cybersecurity events across multiple environments using various tools and techniques Conduct analysis of artifacts to determine methods of intrusion and best course of resolution while driving security improvement Support the development of information security policies, standards, and procedures Support inquiries from compliance teams such as IT risk management and internal and external auditors to ensure documentation is complete and processes are in compliance with information security policies Create reports analyzing activities or trends both within and outside of the organization Support the development of security operations detections, playbooks, and automations to ensure threat detection, monitoring, response, and forensics activities align with best practices, minimize gaps in detection and response, and provide comprehensive mitigation of threats Review internal logs and alerts to identify potential cybersecurity events. Triage cases based on output from automated alerts, and determine when to escalate to other teams Monitor external service provider activity to detect potential cybersecurity events Analyze security data from all systems in real time to spot and thwart potential threats, attacks, and other violations Lead projects to increase the firm's security posture Analyze compromised systems and remediate to a clean state Perform breach indicator assessments to investigate network traffic for malicious activity Perform threat hunting across the environment to attempt to detect any adversary activity Support incident resposne activities across MUFG's global network Assist in the production of various reports which identify and analyze relevant upcoming and ongoing threats to the enterprise Research evolving threats, techniques, tools, and vulnerabilities in support of information security efforts Stay current with information security program developments, industry frameworks, changes in the company, industry trends, and current security practices Support inquiries from compliance teams such as IT risk management and internal and external auditors to ensure documentation is complete and processes are in compliance with information security policies Qualifications Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related discipline or equivalent work experience 5 + years of experience working in the Cybersecurity Operations or Information Security Relevant technical and industry certifications, such as CISSP, ISSMP, GCIA, CISM, CEH, GCFA, GCFE, GCIH, or GSEC are preferred Experience in one or more security domains including Security Governance and Oversight, Security Risk Management, Network Security, Threat and Vulnerability Management, or Incident Response and Forensics preferred Experience with information security risk management, including information security audits, reviews, and risk assessments Desired Skills Experience with security data collection, analysis and correlation Well-developed analytic, qualitative, and quantitative reasoning skills Demonstrated creative problem-solving abilities Security event monitoring, investigation, and overall incident response process Strong time management skills to balance multiple activities and lead junior analysts as needed Understanding of offensive security to include common attack methods Understanding of how to pivot across multiple datasets to correlate artifacts for a single security event A diverse skill base in both product security and information security including organizational structure and administration practices, system development and maintenance procedures, system software and hardware security controls, access controls, computer operations, physical and environmental controls, and backup and recovery procedures. Detailed knowledge and experience in security and regulatory frameworks (ISO 27001, NIST 800 series, FFIEC, SOC2, FedRAMP, STAR, etc.) Ability to guide and mentor junior analysts in investigations Understanding of enterprise detection and response technologies and processes (advanced threat detection tools, intrusion detection/prevention systems, network packet analysis, endpoint detection and response, firewalls, Anti malware/anti-virus, Security Information and Event Management tools, etc.) Experienced with Endpoint Detection & Response, email security, web application firewall, an cloud security tooling. Ability to perform risk analysis utilizing logs and other information compiled from various sources Understanding of network protocols, operating systems (Windows, Unix, Linux, MacOS, databases), and mobile device security Knowledge of the various types of cyber-attacks and their implementations A fundamental understanding of enterprise cybersecurity frameworks such as MITRE ATT&CK and Cyber Kill Chain Ability to document and explain technical details in a concise, understandable manner Experience in operational processes such as security monitoring, data correlation, troubleshooting, security operations, etc. The typical base pay range for this role is between $104K - $131K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. MUFG Benefits Summary
    $104k-131k yearly 3d ago
  • Sales Specialist

    Equity Lifestyle Properties, Inc. 4.3company rating

    Apache Junction, AZ job

    What you'll do: This is not a 9-5, sit-behind-a-desk job. Instead, you will develop and execute creative sales and marketing plans designed to drive business to the community. Our sales team is highly collaborative and works together towards a common goal. The role would be working out of our community, Dolce Vita, located in Apache Junction, AZ. Selling, processing, and closing homes in accordance with company business plans. Showing homes and highlighting the features and benefits of the homes and the community. Approximately 85% of your time will be spent showing homes. Adhering to the company's selling philosophy when serving our customers while utilizing all selling and organizational tools provided to include accompanying them through model homes, undecorated models (which may be at various stages of construction), and/or available homesites. Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication. Developing an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics. Monitoring and recording daily customer traffic utilizing company-designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow-up. Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities. Creating sales agreements, which may include the calculation of sales tax and monthly payment plans as well as running credit checks. Attending regular rally meetings to review sales and marketing strategies. Meeting with residents and buyers to list and sell homes, and keeping a database of available homes for sale. Collaborating with the Community Manager, Regional Sales Manager, and/or Regional Manager to develop the community sales and marketing plans. Participating in regional call campaigns and community events. As part of community outreach, building strong resident relations with ongoing communications and an all-encompassing attitude of courtesy, respect, and customer service to self-generate sales. Experience & skills you need: Strong customer service and sales skills with a proven history of success. Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team. Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals. Ability to work in a fast-paced and team-centered environment. Ability to work weekends regularly. Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions. Ability to problem solve and be detail-oriented. Understand and follow company company-established policies and procedures. Enjoy collaborating as a team player with a strong work ethic, accepting constructive feedback, and following directions from managers. Committed to self-development of sales, marketing, and technological advancements. Enjoy self-generating sales through outreach and marketing initiatives. Ability to use the Microsoft Office suite of products, including Outlook and Excel. You have a valid driver's license and a clean driving record. This is required.
    $47k-67k yearly est. 5d ago
  • Payroll Specialist

    BBSI 3.6company rating

    Tucson, AZ job

    The BBSI Payroll Specialist position is a key member of the business unit team that consults on a broad range of organizational and management areas. The primary objective of the Payroll Specialist is to process perfect and timely payrolls for around 60-80 clients with a variety of pay periods, pay cycles, and payroll complexities. Additionally, the Payroll Specialist will work closely with clients to understand their payroll and accounting systems and processes to help identify and recommend process improvements. The successful candidate must demonstrate strong business acumen and possess an entrepreneurial spirit with a genuine desire to proactively and consistently deliver value to our clients and internal teams. This position reports to the Area Manager and works in partnership with other positions within the business unit, branch and corporate office. Duties and Responsibilities Run high volume perfect and timely on- and off-cycle payrolls (800+ employees) for multiple client companies Become an expert in new client onboarding, BBSI payroll, CRM (Salesforce), timekeeping and HRIS systems. Identify systems options to achieve better results for clients and BU members Perform on-site client payroll training, HRP web training and use of all feature functionalities relevant to client Become subject matter expert on client data including turnover, ongoing or seasonal headcount fluctuations, time & attendance, building payroll bridges, import & export requirements, prevailing wages, job costing, certified payroll, standard & custom reporting requirements of client companies Desired Skills and Experience Minimum 5 years of payroll experience - ideally in a multi-client, fast-paced, demanding environment Strong client service orientation and superb customer service skills Demonstrated experience in process improvement and streamlining - within prior role or department Experience as a bookkeeper or accountant desirable Must be self-driven to succeed and help drive success for our business owners Knowledge of wage and hour laws and taxability of wages. Exposure to workers' compensation claims management helpful. Effective communicator with individuals at all levels within an organization Professional appearance and demeanor; excellent verbal and written communication skills Exceptional time management skills and ability to work collaboratively in a team setting, with minimal supervision Systems experience including proficiency in MS Office, particularly Outlook, Excel and Word. Experience in CRM, Citrix preferred, HRP software experience a big plus Associate's degree preferred; advanced degree is a plus CPP or FPC designation highly preferred MS Office experience Approximately 10% of time to be spent out of the office (local travel within 50 miles of office) for client visits and onsite training For Individuals with these requirements, this position offers at a minimum: The stability of working for a publicly traded, growth-oriented company Phenomenal work environment where we work hard, have fun, promote growth and development, and build great relationships with solid business professionals Opportunity to impact the success and growth of client companies and BBSI Knowledge that you are working for a results-oriented organization Experience interacting with professionals in multiple industries Salary and Other Compensation: The starting income range for this position is $23.00-$31.25 hourly. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate. This position is also eligible for incentive pay in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program. Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually. Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit. If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. bbsi.com Please apply via this posting and not by contacting our local or corporate offices. Click here to review the BBSI Privacy Policy: *********************************** California applicants: to see how we protect your data, visit our website at: *********************************************************
    $23-31.3 hourly 5d ago
  • Data Governance Engineer

    Tata Consultancy Services 4.3company rating

    Phoenix, AZ job

    Role: Data Governance Engineer Experience Required - 6+ Years Must Have Technical/Functional Skills • Understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience. • 2 - 5 years of Data Quality Management experience. • Intermediate competency in SQL & Python or related programming language. • Strong familiarity with data architecture and/or data modeling concepts • 2 - 5 years of experience with Agile or SAFe project methodologies Roles & Responsibilities • Assist in identifying data-related risks and associated controls for key business processes. Risks relate to Record Retention, Data Quality, Data Movement, Data Stewardship, Data Protection, Data Sharing, among others. • Identify data quality issues, perform root-cause-analysis of data quality issues and drive remediation of audit and regulatory feedback. • Develop deep understanding of key enterprise data-related policies and serve as the policy expert for the business unit, providing education to teams regarding policy implications for business. • Responsible for holistic platform data quality monitoring, including but not limited to critical data elements. • Collaborate with and influence product managers to ensure all new use cases are managed according to policies. • Influence and contribute to strategic improvements to data assessment processes and analytical tools. • Responsible for monitoring data quality issues, communicating issues, and driving resolution. • Support current regulatory reporting needs via existing platforms, working with upstream data providers, downstream business partners, as well as technology teams. • Subject matter expertise on multiple platforms. • Responsible to partner with the Data Steward Manager in developing and managing the data compliance roadmap. Generic Managerial Skills, If any • Drives Innovation & Change: Provides systematic and rational analysis to identify the root cause of problems. Is prepared to challenge the status quo and drive innovation. Makes informed judgments, recommends tailored solutions. • Leverages Team - Collaboration: Coordinates efforts within and across teams to deliver goals, accountable to bring in ideas, information, suggestions, and expertise from others outside & inside the immediate team. • Communication: Influences and holds others accountable and has ability to convince others. Identifies the specific data governance requirements and is able to communicate clearly and in a compelling way. Interested candidates please do share me your updated resume to ******************* Salary Range - $100,000 to $120,000 per year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $100k-120k yearly 2d ago
  • Procedure Program Analyst - 1LOD

    City National Bank 4.9company rating

    Phoenix, AZ job

    WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation. The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures. WHAT WILL YOU DO? Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense. May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps. Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements. Perform or assign proofreading and copy editing duties as needed. Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit. Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management. Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures. Facilitate, document and address feedback on procedures from stakeholders across lines of defense. Establish credibility and organizational trust to cultivate collaboration and produce quality work products. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint Additional Qualifications Financial services industry experience, particularly in risk management or control functions, strongly preferred Prefer 5+ years of experience in documentation or preparation of procedures and related written communications Executive presentation and general communications experience strongly preferred Proficiency in MS Project, and SharePoint; Archer GRC experience a plus Strong project management experience Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills Demonstrated exemplary writing, copy editing and proofreading skills Self-motivation, discipline, task focus, and the ability to structure and present work Proven track record of delivering high quality results within strict deadlines WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $87k-139k yearly 21h ago
  • Licensed P&C Insurance Professional - Sales and Service (Signing Bonus) - PHX

    USAA 4.7company rating

    Phoenix, AZ job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $47.5k-50k yearly Auto-Apply 4d ago
  • Proprietary Equity Trader

    T3 Trading Group 3.7company rating

    Chandler, AZ job

    NOW HIRING Proprietary Equity Traders Wanted T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street the heart of New York City's financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide: WE PROVIDE: Education in technical analysis, tape reading, money management, and market psychology Daily trading review with experienced traders Competitive payout structure Cutting edge technology Open and friendly team environment REQUIRED QUALIFICATIONS: College degree with a competitive GPA Basic familiarity with the equity markets Strong analytical skills Ability to work well in a team environment A focused, dedicated, and entrepreneurial personality Enthusiasm for the equity markets Prior trading experience is not required We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management. In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology. Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders. Series 57 & SIE license required. We will sponsor qualified candidates for this exam. If interested, please contact Paolo Fontana at ************ or ***************************
    $65k-112k yearly est. Easy Apply 60d+ ago
  • Appraisal Review Manager - Residential - UT, CO, TX, AZ, NV

    California Bank & Trust 4.4company rating

    Phoenix, AZ job

    Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Appraisal Review Manager selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT. Responsibilities: * The Appraisal Review Manager is responsible for the residential appraisal review area and serves as liaison, efficiency expert and problem-solver between loan production and the residential Appraisal Review Department. * Participates in the automation of the appraisal procurement, review, scoring and system monitoring process to ensure industry "best practices" and provide a competitive advantage. * Manages the daily operations, focusing on increasing reliability, accuracy and efficiencies relating to procurement and review of residential real estate appraisals for consumer and mortgage lending, across all regions. * May be required to perform appraisal reviews. * Develops, administers, and manages the training of the appraisal review specialists, for both direct reports and applicable bank staff. * Manages the consumer and mortgage lending "appraisal dispute" function for consumer and mortgage lending customers. * Resolves appraisal disputes and appraiser or client complaints, as necessary. * Performs project management leadership functions as a project manager or team member, as needed. * May be responsible to drive process improvement initiatives, including gathering and documenting business requirements. * Strong project management experience and data analytics proficiency preferred. * Possesses proficiency in MS Office, as well as experience in Power BI, Power Apps, Power Automate, and TEAMS. Proficiency in SQL and Python, preferred. * Assists in all phases of third-party supplier risk management life cycle for valuation services vendors. * Keeps abreast of industry knowledge and regulations pertaining to appraisal methodology and secondary mortgage market policies and procedures to ensure both regulatory and investor compliance. * Provides oversight to executive management by developing and providing various departmental reports, as necessary, to department management. * Facilitates the efficient integration of all applicable operating systems. * Responsible to ensure compliance with bank policies, federal regulations and USPAP standards. * Ensures that appraisals are consistent with regulations. * Responsible for interpreting and implementing current regulations. * May also order appraisals to control costs, ensure independence between loan and appraisal departments and give proper instructions for the appraisers. * Responsible for hiring, transfers, terminations, and performance evaluations. * Other duties as assigned. Qualifications: * Requires a bachelor's degree in business, finance, or related fields, * 6+ years of directly related appraisal, credit, or financial analysis or equivalent. * Management experience required. Management experience at a federally regulated institution preferred. * Certified Residential Appraiser license required at a minimum. * Professional appraisal association designation preferred. * Requires advanced knowledge of appraisals, appraisal practices, principles, applications, and methods. * Advanced knowledge of audit procedures, legal and regulatory requirements. * Must possess applicable appraisal licensing, valuation experience and requisite mortgage and consumer lending knowledge to facilitate the efficient integration of all applicable operating systems. * Must have strong management, client relations and communication skills, both written and verbal. * Must possess advanced analysis and problem-solving skills. * Ability to work with internal and external clients. * This position is eligible to earn a base salary in the range of $115,000 to $145,000 annually depending on job-related factors such as level of experience and location * Work Location: This position can be located at one of our headquarters in the following locations: * Phoenix, AZ * Denver, CO * Las Vegas, NV * Houston, TX * Midvale, UT Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions. * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products
    $115k-145k yearly 34d ago
  • Technology Support II - Production Management, Issues Management

    Jpmorganchase 4.8company rating

    Tempe, AZ job

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 6d ago
  • Fraud Analytics and Innovation Lead Analyst - Fraud Strategy

    Bank of America Corporation 4.7company rating

    Phoenix, AZ job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). Are you a strategic, analytical thinker with a passion for fighting financial crime? Ready for the chance to drive real change in an organization? We are searching for a motivated fraud strategy analyst to help drive that transformation within our deposit client identity and onboarding space. The Deposit New Account Fraud Risk Strategies team is keenly focused on supporting product innovation and responsible growth while preventing, detecting and mitigation financial threats against our checking and savings products. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies. A successful candidate will be an individual contributor on a team of other analysts responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer and small business deposit products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing application and transaction monitoring, identifying business trends based on economic and portfolio conditions and executing/monitoring strategic enhancements. Sound technical knowledge of SAS / SQL, financial statements, business processes, and fraud subject matter expertise in the areas of KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities are keys to excelling in this role. Responsibilities: * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies business trends based on economic and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights * Responsible for oversight of deposit product application fraud, trend identification and development of mitigation strategies to responsibly manage fraud risk. * Ensures effective governance and cadence on progress reviews, communication, stakeholder updates * Guarantees seamless hand off to operations team for new processes * Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed. * Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes. * Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies. * Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud. * Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology. * Ensuring proper risk controls are deployed, while adhering to best practices. * Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments. * Providing fraud requirements, testing, and development of strategies for new project and endeavors * Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention. * Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies. * Identify process improvements and efficiencies via data analysis. * Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals. Required Qualifications: * 3+ years of experience in SQL and SAS querying /coding * 3+ years of experience in fraud prevention and strategic risk mitigation * Intermediate Excel, PowerPoint and/or Tableau experience * Demonstrate strong analytical skills * Strong organizational and written / oral communication skills * Self-starter capable of generating meaningful work and driving results * Ability to work in a fast paced, dynamic environment * Strong strategic thinking skills with a track record of breaking complex problems down and developing clear strategy / action plans * Proven track record of proactively identifying optimization opportunities for existing processes * Ability to develop and/or optimize mitigation strategies or manage large fraud programs/initiatives * Aptitude for working across functional lines and organizational levels to drive results * Ability to present, lead, support, and influence senior management and business stakeholders Desired Qualifications: * BA/BS in Computer Science, Data Science, Statistics, or a related field * Business analysis / Consulting experience * Fraud subject matter expertise in these domains: KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities * 5+ years of SAS or SQL Coding experience * 5+ years of experience in fraud prevention and strategic risk mitigation * Background in Technology, Agile, Systems Integration Testing (SIT), or User Acceptance Testing (UAT) * Leadership and management skills, including development of teams and individuals * Experience with multiple banking products such as, Digital Money Movement (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit) Skills: * Analytical Thinking * Business Analytics * Data and Trend Analysis * Fraud Management * Problem Solving * Collaboration * Innovative Thinking * Monitoring, Surveillance, and Testing * Presentation Skills * Risk Management * Data Visualization * Interpret Relevant Laws, Rules, and Regulations * Issue Management * Oral Communications * Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40
    $57k-90k yearly est. 38d ago
  • Private Client Deposit Specialist

    Midfirst Bank 4.8company rating

    Scottsdale, AZ job

    This position will support the Private Banking group. Responsibilities will include opening deposit accounts, managing deposit activities, responding to customer inquiries and concerns, and providing high quality customer service and support. Responsibilities will include, but not be limited to, the following: - Reviewing and completing requests, responses in a timely manner, staying organized, being proactive, and meeting all client expectations. - Managing the account opening process, on-line banking setup, clearing deposit account exceptions, ordering all requested items, Client follow-up as needed, and ensure new account deposits are received. Pro-actively recommend additional products and services as needed. - Deposit account maintenance such as; adding/removing signers, address changes, phone number updates, officer change forms, on-line banking, etc. - Responding to inquiries, questions, and research related to deposit accounts. This includes but not limited to; debit cards, checks, disputes, fraud, copies of statements, stop payments, and deposit holds. - Processing all deposit wire and transfer requests. Position Requirements: - Minimum of one year of prior retail banking experience - General knowledge of bank services and products - Excellent client-service skills, including oral and written communication - Entrepreneurial, ownership-oriented mindset - Careful attention to detail and strong organizational skills - Ability to work effectively as a team member and with customers - Strong analytical and problem solving skills and the ability to derive innovative solutions - Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers - Strong work ethic and high integrity - Strong computer skills - Friendly, outgoing, assertive, confident, and enthusiastic personality
    $29k-35k yearly est. 60d+ ago
  • Director - Revenue Customers

    American Express 4.8company rating

    Phoenix, AZ job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. The American Express Global Commercial Services (GCS) business unit is the global leader in providing payments solutions for Small, Medium and Large businesses. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. If you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals, American Express invites you to share your resume to be considered for future opportunities on our newly created Enterprise Sales team. The Director of Enterprise Sales (Revenue Customers) will be responsible for expanding and cross-selling existing revenue managed customers across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Key responsibilities include:** + Expand and Cross-Sell from existing revenue managed clients with annual revenue of $1B in primary and secondary markets + Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions + Lead strategic selling in alignment with compliance and internal partner business requirements + Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements + Achieve Sales CV Targets + Execute a transactional sales cycle + Sell core and supplier payments American Express solutions + Spend significant time identifying opportunities, ensuring set-up/ card issuing, and managing expansion signings through the first 19 months of Booked Charge Volume **Minimum Qualifications:** + Advanced analytical skills to bring concepts to life through data + Proven track record in Fintech and/or B2B sales negotiations, leadership and closing skills with Fortune 1000 companies + Hunter mentality + Proven track record in sales negotiations, leadership and closing skills with Fortune 1000 companies + Strong understanding of complexities, nuances, and opportunities in payments industry across a variety of global markets + Thorough knowledge of successful consultative selling techniques within Procurement, Treasury and Finance related to supply payments + Extensive experience with complex sales planning and execution + Strong financial acumen + Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects + Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services + Exceptional thought leadership, strategic thinking skills and project management aptitude + Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels + Strong collaboration and leadership skills + Ability to travel as required + Bachelor's Degree required; MBA preferred + Must be able to work in a virtual environment **Qualifications** Salary Range: $132,750.00 to $243,500.00 annually sales incentive equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021838
    $132.8k-243.5k yearly 24d ago
  • Entry Level - Associate Member Relationship Specialist (Teller 1- Bullhead City, AZ) Part-Time

    Arrowhead Credit Union 3.6company rating

    Bullhead City, AZ job

    Are you warm, caring, friendly, and passionate about providing excellent service? Are you excited about giving back to your community? Are you looking for an entry-level position that promises career development? If so, we want to talk to you - we are currently looking for Customer Service Superstars to join our Team! An Associate Member Relationship Specialist (Teller 1) provides exceptional face-to-face member service in our branch locations. Position hours vary between: * 8:30 am - 5:30 pm Monday through Friday * 8:30 am - 2:30 pm Saturday This opportunity is ideal if you are: * Excited about providing amazing service to our members and the community. * Looking for a position that will establish and grow your career. * Interested in learning how to open financial memberships and assist with loan requests. * Passionate about financial education and finding solutions. Essential Functions and Responsibilities * Personally, provides exceptional member service; uses Service Standards in every work-related interaction. * Actively participates in meeting the goals of the department and the Credit Union. * Provides excellent service by using a positive and professional tone to assist members and team members accurately, thoroughly, and as efficiently as possible while maintaining consistent and friendly service. * Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously. Service * Assists members with routine transactions and service requests, including but not limited to; positively identifying individuals, negotiating checks, receiving deposits, card services, etc. * Assists with member research and problem resolution. * Accurately completes member service requests, and places proper attention to data accuracy, policies and procedures, cash management and balancing, and branch safety/security routines. * Works within given limits and authority; proactively seeks supervisory assistance as needed. * Promotes credit union products and services and actively refers members to credit union partners as appropriate. * Has an open mind; can conceptualize and proactively solve problems in pursuit of exemplary service to members, teammates, and the organization. * Is courageous and willing to make decisions that result in positive member outcomes. Development * Exemplifies the attitude, aptitude, and ability to learn quickly and efficiently while showing assertiveness in personal development. * Successfully completes all learning events and academies on schedule, effectively communicating with mentors and leaders with the purpose of achieving learning objectives. * Actively participates in organizational projects and promotions; Develops a thorough knowledge of credit union products, services, rates, and partnerships. * Suggests and participates in credit union community service opportunities and events. * Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and Office of Foreign Asset Controls (OFAC) and complies with all laws and regulations applicable to area of responsibility. * Regular and predictable attendance and punctuality. * Other duties as assigned and deemed necessary by Supervisor to achieve the goals of the department and the Credit Union. No aggressive sales goals - our focus is serving Members. Benefits Include: (not a complete list) Wellbeing * Weekly pay * 401K Retirement Savings Plan with company match * Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays * Paid sick leave (and increases with tenure!) * Company-provided life insurance at twice your annual salary * Financial Education Programs * DoorDash DashPass Health * Medical, Dental, and Vision Insurance for part-time and full-time employees * Modern Health * Care.com subscription * Teladoc Career Development * Career development opportunities * Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program. To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, graphic location, market demands, and internal equity. Pay range Minimum: $22.32/hour | Midpoint: $27.22/hour | Maximum: $32.12/hour
    $22.3-32.1 hourly 22d ago
  • Loan Documentation Processor

    Wells Fargo Bank 4.6company rating

    Chandler, AZ job

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Loan Documentation Processor as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will: Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products Perform loan documentation for moderately complex loans Process and close for loan products Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups Receive direction from Loan Documentation supervisor and escalate non-routine questions Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals Interact with immediate Loan Documentation team and functional area on routine process Required Qualifications: 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Commercial Banking Experience Experience with one or a combination of the following systems: nCino, Business Lending and Sales Tracking (BLAST), Automated Financial Systems (AFS) commercial loan system, and ICMP (Imagining and Content Management Platform) Intermediate Microsoft Office (Word, Excel, and Outlook) skills Good analytical skills with high attention to detail and accuracy Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Excellent verbal, written, and interpersonal communication skills Ability to exercise independent judgment and creative problem-solving techniques The capability to achieve high production and quality standards Ability to analyze applicable policies and procedures to ensure financial integrity of customers Job Expectations: Ability to work a hybrid schedule, at least 3 days a week working in office Posting Location: 2800 S Price Rd, Chandler, AZ #Commercialbanking Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-36k yearly est. 7d ago
  • Commercial Banker - Prescott, AZ

    Adams Bank and Trust 4.0company rating

    Prescott Valley, AZ job

    Seeking a seasoned Commercial banking expert who is currently engaged and developing the Prescott Valley market. The ideal candidate is plugged-in and actively involved in the Prescott Community and will bring extensive commercial banking experience along with a successful track record of developing and closing business. If you're a dynamic Commercial Lender with a passion for finance and community, we would like to connect! Signing Bonus May Apply This position would be responsible for servicing the Prescott, AZ area and surrounding markets. Performs all duties associated with the Commercial Banker position in originating, underwriting and closing secured and unsecured commercial loans in accordance with established lending objectives, policies and procedures. Establishes, maintains and maximizes relationships with existing and potential customers. Profitably grows loans, deposits and fees. Ensures that credit quality guidelines are met/monitored. This position also requires the ability to work independently, manage workflows, and meet deadlines as expected. Flexibility to travel as needed to meet with customers and develop business where necessary. Develops new business. Maximizes new and existing customer relationships by cross selling key deposit/fee income products/services as customer needs dictate. May maintain a portfolio of existing customers and maximize relationships based on customer need. Gathers and oversees compilation of all needed information for loan application. Works in tandem with Credit Administration to request appraisals, applicant credit reports, background checks, reference checks and other information pertinent to evaluation of loan application. Corresponds with or interviews applicant or creditors to resolve questions and negotiate deal. Facilitates negotiation with customer, both new and existing, according to established standards, such as fees, loan repayment options, and other credit terms. Refers and/or presents loan to loan committee for approval in excess of individual loan approval authority. Ensures loan agreements are complete and accurate according to policy. Assures timely loan closing and funding activities. Maintains updated loan documentation and loan files. Actively involved in community activities that promote Bank and/or assist with business development. See job description for further details.
    $26k-40k yearly est. 60d+ ago
  • Collections Specialist

    State Collection Service Inc. 3.9company rating

    Tempe, AZ job

    Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Collections Specialists (Account Resolution Representatives) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts. **Veterans and Military Spouses Encouraged to Apply** Duties include but are not limited to: Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity Utilize negotiating and customer service skills to achieve positive results Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Qualifications, Skills, and Experience: 1+ years' experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties Ability to enter and update data on company and/or client systems in an accurate, timely manner Ability to work successfully in a fast-paced, deadline-oriented environment Strong organization skills. The ability to work on multiple tasks simultaneously Focus upon customer service and deliverables Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires Ability to work successfully and cooperatively within a team-based environment Internet Requirements: The minimum internet speed requirements for remote work are as follows: Broadband internet connection (No DSL, or Dial Up) Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Minimum Speed Results: 40 mbps download, 5 mbps upload Camera Requirements: Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: $15.00/hr plus monthly commission opportunities Bilingual: $17.00/hr plus monthly commission opportunities $500 guaranteed monthly bonus for the first 90 days Schedule: Monday through Thursday, three days from 7:00am - 4:00pm, one evening from 10:00am - 7:00pm, Fridays from 7:00am - 4:00pm with one closing shift per month from 9:00am - 6:00pm, and one Saturday per month from 8:00am - 12:00pm MST. Note: these hours may vary during daylight savings time. We Offer a Comprehensive Benefits Package: Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts Paid time off starting at 90 days and annual profit sharing 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day Family Friendly Events Wellness Programs/Gym Reimbursement All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer . All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NMRequirements:
    $15-17 hourly 8d ago

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