Human Resources Administrator (2991)
Human Resources Coordinator Job in Carthage, MS
Duration- 3 months (Possible ext)
Shift - 3 PM-12 AM
: The primary purpose of this position is to provide process and transactional support for HR systems and all HR users through the resolution of incidents and phone support. The position is expected to handle all support calls routing to the HRConnect team, and other tasks as required to resolve first-level support requests. This role will be responsible for assisting with a large volume of data entry and auditing related to team member business processes, including hires, terminations, salary adjustments, and other confidential items. This position will also monitor various HR inboxes and respond or escalate to the appropriate team.
Support 100% Receives and responds to routine correspondence following established procedures (such as address changes, basic navigation, application support, background check corrections, and employee self-service support)
Assisting locations with support-related questions and tasks Completion of error corrections for internal transactional discrepancies and weekly payroll error submissions Collaboration with the HR Connect team to achieve faster support service level agreements that ensure department key performance indicators are met
Bachelor's degree or equivalent combination of education and experience Experience: 1+ years relevant customer support role and past data entry experience Computer Skills: Basic computer skills including generating simple letters, spreadsheets, and/or graphics for personal business use or creating simple queries and simply formatted data output.
Must be proficient in Microsoft Excel, Word, and Powerpoint.
Understanding HR systems and processes is a plus.
Ability to interact with and communicate to a broad range of end users providing excellent support.
Requires excellent communication skills, both verbal and