Technician Outside Combination
Island Falls, ME
Classification: Non-Exempt, Bargaining
The Technician Combination provides telecommunications, data, and IPTV (where applicable) services to customers by constructing, maintaining, operating and servicing telephone lines, instruments and related equipment. Performs job duties consistent within safety, legal and regulatory requirements; company standards, culture and business practices.
* Provides new and/or enhanced telecommunications, data, and IPTV (where applicable) services to residential and business customers in response to service orders by installing, upgrading or changing service or equipment.
* Ensures quality voice, data, and IPTV (where applicable) network performance by troubleshooting communications and data equipment; using specialized test equipment to check for and isolate troubles, and repairing or replacing faulty components.
* Ensures availability of backup telecommunications, data, and IPTV (where applicable) components by checking stock to determine inventory level, anticipating need, and making requests for procuring components as needed.
* Performs cable locating for the Buried Cable Location Service.
* Interacts directly with engineering to achieve established objectives set forth by this department and the capital budget.
* Installs and repairs drops, buried cable and pedestals.
* Terminates cable on cross connects, hubs and routers.
* Installs, splice, and maintains copper cable plant.
* Maintains cable systems by testing cable to locate and repair potential troubles.
* Install and trouble shoot T-CXR systems, ADSL, HDSL, ADSL2+, VDSL2, special circuits and other data service support facilities.
* Install, splice and maintain fiber optic cable.
* Contributes to 24-hour availability of technical support for customers by serving "on-call" according to an established schedule.
* Conducts tests and inspections of products, services, or pr