Reeds Jewelers jobs in Raleigh, NC

A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking a Timepiece Manager to join our store leadership team. This role is ideal for a dynamic and passionate retail professional who thrives in a fast-paced luxury environment and is eager to lead sales performance and product knowledge efforts for our fashion and timepiece categories. Key Responsibilities Client Experience & Sales Leadership * Set the tone for a luxury retail experience by delivering personalized, consultative service and inspiring the team to do the same. * Consistently exceed individual and store sales goals across fine timepieces and fashion jewelry categories. * Lead with a hospitality mindset-anticipate client needs, maintain meaningful follow-up, and utilize clienteling tools to build lasting relationships. * Create a refined and welcoming atmosphere that reflects the prestige of our brand and the elegance of our product offering. * Ensure seamless client flow and a tailored experience by aligning the right associate with the right guest moment. Luxury Product Expertise & Team Development * Serve as the store's authority on high-end fashion jewelry and timepieces, offering a deep understanding of materials, design, and brand heritage. * Coach and develop the team on product storytelling, craftsmanship details, and positioning each piece as part of a client's personal narrative. * Execute product launches, visual displays, and trunk shows with precision and a sense of luxury. * Partner with our prestigious brand vendors to ensure the team is educated, engaged, and aligned with the elevated expectations of our clientele. * Analyze sales data to identify opportunities and implement strategic training that elevates both performance and the guest experience. Leadership & Boutique Operations * Collaborate with store leadership to support talent development, team scheduling, and operational planning. * Act as the leader on the floor when the Store Manager or Assistant Manager is unavailable, ensuring excellence across all touchpoints. * Handle client feedback and escalations with grace and professionalism, always preserving the reputation of our store and brand. * Contribute to a store culture defined by trust, refinement, and shared accountability to our legacy and luxury standards. This leader must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Qualifications * Previous experience in luxury retail is required; a background in fine jewelry or timepieces is strongly preferred. * Genuine passion for delivering elevated, personalized service in a boutique-style environment. * Exceptional communication skills with the ability to inspire both clients and team members. * Confident, self-motivated, and solutions-oriented-able to take initiative and adapt in a dynamic, high-end retail setting. * Meticulous attention to detail and a strong sense of presentation, both in service and store standards. * Comfortable using modern clienteling tools, CRM platforms, and digital reporting to drive performance and deepen client relationships. * Ideally, 6+ months of experience in a leadership or key-holder role within a premium or luxury retail environment. * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Responsibilities: * Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience * Actively engage with guests demonstrating genuine enthusiasm for our brand * Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience * Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests * Strong team commitment; be dependable, engaged, and helpful Required Qualifications: * High school diploma or GED equivalent Preferred Qualifications: * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Possesses a "How Can I Help" attitude * Enjoys meeting and interacting with new people * Dependable and flexible * Models personal and professional integrity * Naturally warm and fun-loving * Ability to remain calm under challenging circumstances Working Environment: * Active retail store leadership requires the ability to sit, stand, and move around for duration of shift * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following. * Decision-making, judgment, and execution * Ability to create an Experience First culture for guests and associates * Achievement of assigned goals * Consistent execution of operational standards * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the store. REEDS Jewelers stands apart because every interaction is steeped in trust. We earn and achieve our customers' trust with authenticity, transparency, honesty, and the sharing of knowledge to build a customer's own confidence. The Concierge will set the tone for the customer's experience and build brand desirability by helping identify the customer's needs, offer direction, and introduce the customer to our team of sales professionals. Our Luxury Retail Concierge is an ambassador of our Brand and ensures every customer is treated with the highest degree of courtesy and integrity. The ideal Concierge is warm, engaging, relatable, and is a trusted guide to help find what customers are looking for to commemorate their Moments That Matter. The Concierge will partner with the sales associates to ensure a seamless and consistent customer experience. Responsibilities: * Exemplify REEDS' Mission and Core Business Values. * Represent the REEDS Brand * Greet each customer * Build genuine connections with each customer * Help customers understand and be familiar with the REEDS Brand using authentic communication styles * Introduce customers to sales teams members * Assist the sales team with maintaining a clean, professional, and safe environment * Communicate any sales, promotions, or events to each customer * Offer refreshments to each customer * Build trust in REEDS by showing "we got you" * Create relevance by going beyond the sea of jewelry cliches * Make people think about jewelry in a different way * Broaden the occasions to buy by expanding the notion of memorable moments * Is inviting, relatable, and provides a refreshing outlook * Is fun-loving and out-going, yet not over the top * Knows how and when to turn up the "yay" factor and find it easy to enjoy the moment * Providing a warm & hospitable welcome of clients into the boutique * Assisting with appointment check-in/out and scheduling of appointments, when applicable * Understand and assist in the execution of store operations, policies and procedures * In-depth understanding of REEDS Jewelers product offerings and knowledge of the product fully in order to convey the information to clients. * Assist in proper communication channels among team members * Support proper floor coverage * Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively impact both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly and have a memorable experience commensurate with the REEDS brand. * Engage with clients and share REEDS Jewelers' history, product introductions and service offerings * Utilize storytelling and conversation to discern client needs, partnering them with the appropriate sales professional to achieve sales goals. * Accurately manage floor waiting list. * Communicate with management any potential service issues. * Share client interactions and impressions of the brand with management. * Foster collaboration and works best in a team environment. * Support all hospitality and selling events, ensuring that all areas are stocked and clean. * Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized. * Support Company Initiatives and demonstrate agility when it comes to change * Follow all policies and procedures regarding Loss Prevention REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Details Position Type: Full Time Education Level: High School Salary Range: Undisclosed Job Category: Retail - Management Description #JOINTHEOASIS Who we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women. Why you matter: As a full time Windsor Co-Manager, you are the Store Managers "right hand". You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses.. You coach and motivate a high performing team of fashion loving Assistant Managers and Stylists while treating everyone with dignity and respect. Qualifications What you do: * You're a business driver: As a member of the sales-directing team you are able to drive sales to ensure the overall success of the store. As the "Host of the Party" you build brand loyalty by providing an omni channel Oasis experience to every customer. You are able to analyze KPI reporting and translate numbers into behaviors. You take on challenges and deliver business solutions to do more with less and create value for the brand. * You're an expert at finding and retaining great talent: You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure you have a wide talent pool. You're committed to an exceptional onboarding experience that supports the company retention goals. * Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You're proficient with analyzing reports and communications to support payroll compliance, execute operations and create the Oasis for your customers. * You have a passion for leading people: You place a high priority on training and developing your team. You lead by example, communicate clearly and foster a culture of continuous improvement through recognition, coaching, feedback, and utilizing company tools and programs. * You do the right thing: You know integrity is mandatory and follow all Windsor policy and procedures. * You take pride in your store: In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsor's Visual Guidelines and make smart merchandising decisions. * You're our culture champion: You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment. What makes you stand out: * You have at least 1 year of retail management experience * You have proven leadership experience and an ability to develop and motivate team of up to 25 employees * You are a quick thinker and able to resolve issues as they arise with customers and associates * You are an effective communicator in both a group setting and one on one * You welcome feedback and are ready to improve always * You have a flexible and reliable schedule What else you'll love: * Medical, Dental, Vision and Life Insurance * 401k with company match * Vacation, Personal and Sick time * A generous 40% discount on all Windsor products year round. (Additional discounts periodically) * Opportunities for development, ongoing training and potential for advancement. Physical Demands: Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary. * Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking an experienced Watchmaker to join our growing team at Fenton. This is an exciting opportunity for a passionate craftsperson to join a luxury service environment, working with world-class timepieces. The ideal candidate is detail-oriented, technically skilled, and thrives in a high-volume, fast-paced setting. Key Responsibilities Luxury Timepiece Repair & Service * Diagnose mechanical and automatic watch issues with precision * Perform comprehensive service and repairs * Provide accurate repair estimates and service recommendations * Maintain detailed records of all repairs, services, and parts used * Ensure exceptional craftsmanship and adherence to brand standards Operational Excellence * Communicate clearly and professionally with team members and clients regarding timelines, estimates, and service expectations * Maintain and calibrate watchmaking tools, machines, and equipment to ensure optimal function * Monitor and manage inventory of watch parts, ordering as needed to support timely repairs * Forecast and organize repair workload to consistently meet performance expectations * Support store operations with a collaborative, solutions-oriented approach Client Engagement & Support * Partner with the sales team to support client consultations and elevate the luxury service experience * Serve as a brand ambassador for craftsmanship and technical excellence This team member must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. * Qualifications * Minimum 3 years of proven experience as a Watchmaker in a luxury or high-end retail environment * In-depth technical knowledge of mechanical and automatic movements, repairs, and servicing * Skilled in polishing, refinishing, and using watchmaking equipment * Ability to work with extreme precision and a high level of detail * Strong communication and organizational skills * Basic computer proficiency and experience managing repair workflows * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Details Position Type: Part Time Education Level: High School Salary Range: Undisclosed Job Category: Retail - Management Description #JOINTHEOASIS Who we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women. Why you matter: As a Windsor Assistant Manager you are a key member of our store leadership team. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses. You coach and motivate a high performing team of fashion loving Stylists while treating everyone with dignity and respect. Qualifications What you do: * You're a sales driver: As a member of the sales-directing team you are able to drive sales to ensure the overall success of the store. As the "Host of the Party" you build brand loyalty by providing an omni channel Oasis experience to every customer. You provide feedback to do more with less and create value for the brand. * You're an expert at finding and retaining great talent: You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure your store has a wide talent pool. You're committed to an exceptional onboarding experience that supports the store's retention goals. * Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You own the sales floor to ensure you execute daily operations and create the Oasis for your customers. * You have a passion for leading people: You partner with the Store Manager to supervise and conduct training with your team. You lead by example, communicate clearly and foster a culture of continuous improvement with our stylists through recognition, coaching, feedback, and utilizing company tools and programs. * You do the right thing: You know integrity is mandatory and follow all Windsor policy and procedures. * You take pride in your store: In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsor's Visual Guidelines and make smart merchandising decisions. * You're our culture champion: You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment. What makes you stand out: * You have at least 1 year of retail management experience * You have proven leadership experience and an ability to develop and motivate team of up to 25 employees * You are a quick thinker and able to resolve issues as they arise with customers and associates * You are an effective communicator in both a group setting and one on one * You welcome feedback and are ready to improve always * You have a flexible and reliable schedule, including opening and closing the store What else you'll love: * Medical, Dental, Vision and Life Insurance * 401k with company match * Vacation, Personal and Sick time * A generous 40% discount on all Windsor products year round. (Additional discounts periodically) * Opportunities for development, ongoing training and potential for advancement. Physical Demands: Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary. * Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

Luxury. Innovation. Opportunity. At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. As we celebrate our 79th anniversary in July of 2025, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form - one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It's an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations. LOCATION BLURB Key Responsibilities Client Experience & Sales Excellence * Create memorable, one-on-one client experiences by delivering personalized, high-touch service * Act as a trusted advisor by understanding each client's story, style, and preferences * Build and maintain meaningful relationships with a global and diverse clientele * Meet and exceed individual sales goals while contributing to overall store success * Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools * Collaborate with team members to ensure every client interaction is seamless and unforgettable Product Knowledge & Development * Continuously improve product knowledge to confidently present luxury jewelry and timepieces * Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection * Participate in ongoing training programs designed to sharpen your luxury sales expertise * Represent REEDS' brand and values through polished communication, presentation, and service * Take a proactive and creative approach to problem-solving and client engagement Professional Growth & Team Contribution * Work collaboratively in a team-focused environment to achieve shared goals * Demonstrate curiosity, adaptability, and a strong desire to learn and grow * Support in-store events and brand activations to enhance visibility and client excitement * Uphold the visual and operational standards of a luxury retail space Our Values This team member must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. * Experience in luxury or client-centric retail required; fine jewelry or timepiece background strongly preferred * A strategic sales mindset and motivation to continuously elevate personal performance * Proven success in customer service with a refined, global, and diverse clientele * Strong interpersonal skills with a passion for relationship building and client development * Self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges * Creativity, adaptability, and a proactive approach to problem-solving * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. We're looking for a passionate, customer-focused Pandora Jewelry Sales Ambassador to join our team and deliver an exceptional luxury retail experience. In this role, you'll build lasting client relationships, drive sales, and proudly represent REEDS' long-standing commitment to quality, service, and integrity. While this position is trained to sell every item in our REEDS Jewelers stores, the Pandora Ambassador is also a leader with a specific focus on Pandora and all facets of selling and maintaining the brand. This is a developing role with the potential of additional responsibilities and professional growth.You'll bring our values to life on the sales floor, offering personalized guidance and helping customers celebrate life's most meaningful moments. With nearly 80 years of heritage and a forward-thinking approach to innovation, REEDS offers a dynamic environment where you can build a rewarding career in luxury sales. Enjoy unlimited earning potential, comprehensive benefits for full-time employees, and the opportunity to grow a competitive, thriving career. What You'll Do Client Experience * Provide exceptional service at every step of the customer journey * Create personalized shopping experiences and build lasting client relationships * Educate clients on product offerings and brand story * Maintain a polished, welcoming, and engaging presence on the sales floor Sales Performance * Achieve and exceed personal and team sales goals * Serve as a Pandora brand ambassador and product expert on the sales floor * Stay informed on product knowledge, promotions, and visual standards * Drive repeat business through clienteling and follow-up strategies * Support store events and promotional activities Store Operations * Assist with merchandising and maintaining visual standards * Operate POS systems accurately and efficiently * Uphold operational standards for the store and lead with pride * Follow store policies and security procedures Our Values We live and lead through REEDS' guiding principles: * Integrity - Do what's right, always. * Performance Excellence - Drive results, embrace growth. * Stewardship - Build trust with every action. * Professionalism - Lead with confidence and consistency. * Entrepreneurial Spirit - Think big, act boldly. * Team Orientation - Collaborate and uplift others. * Passion - Love what you do and have fun doing it. Required Qualifications * Enthusiasm for the brand and a sales focused mindset * Excellent communication and interpersonal skills * Comfort working in a fast-paced and team-driven environment * Availability to work a flexible schedule including weekends, holidays, and evenings * High School Diploma or Equivalent * Legal authorization to work in the U.S. * Ability to stand for long periods of time and lift up to 30 lbs. Preferred Qualifications * Jewelry product knowledge or GIA coursework * Retail or hospitality experience, preferably in jewelry or luxury sales REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. We're looking for an Office Associate who is friendly, organized, responsible, and flexible to join our wonderful team. Office Associates are most often relied upon for maintaining daily, weekly, and monthly reports, shipping and receiving, reconciliation, bank deposits, and ringing up store sales. Upon proven performance, additional responsibilities may be assigned by management, including becoming a key holder and opening and closing the store. The ideal candidate for this role will have retail and/or administrative experience, understand the organization needed in administrative duties to support the efficiency and accuracy of store operations and be a key player in its overall success and profitability. Office Associates partner with our corporate office and act as a liaison to communicate programs with the store. And they are proactive problem solvers and help maintain a clean environment conducive to attracting sales and ensure safe working conditions. Experience in the jewelry industry is not required, but the office associate must be eager to learn about our products, policies, and procedures to accurately complete exchanges, returns, sales, and gifts. This position participates in mandatory training to strengthen their ability to support the store manager, sales team, and our customers. We offer plenty of resources to set you up for long term success. If you believe you'll be an excellent fit for this role, we invite you to apply and look forward to learning more about you! Requirements High School Diploma/Equivalent or better Must have proven written and verbal communication skills Recommended six months retail experience and/or administrative background Demonstrated team-work abilities Benefits REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking a skilled Bench Jeweler to join our team at Fenton. This is a unique opportunity to be part of a high-end, luxury retail environment and bring your craftsmanship to life by creating, restoring, and repairing meaningful pieces for our valued clientele. Key Responsibilities Jewelry Repair & Restoration * Perform a wide range of repairs including ring sizing, soldering, prong repair, chain repair, and laser welding * Execute stone setting and tightening using all major techniques for various shapes and sizes * Conduct refurbishment and restoration work while maintaining the original integrity and craftsmanship of each piece * Create custom jewelry and participate in hand fabrication and original design work, based on experience Watch Services & Client Collaboration * Provide basic watch services such as battery replacements and strap adjustments * Partner with sales associates and clients to set clear expectations around repair timelines and scope * Answer client questions with professionalism, supporting a luxury experience from start to finish Workshop Organization & Quality Control * Review and prioritize incoming repair envelopes, verifying merchandise against job descriptions * Maintain a clean, organized, and efficient workbench * Consistently ensure high standards of craftsmanship and attention to detail in every piece handled This team member must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. * Qualifications * 2+ years of hands-on experience as a Bench Jeweler in a fine jewelry environment preferred * Proficient in working with precious metals and gemstones, including advanced repair techniques * Strong eye for detail and precision-able to identify imperfections and deliver flawless results * Independent and dependable with excellent time management skills * Passionate about craftsmanship and continuously learning new techniques or styles * Strong communication skills and confidence in speaking with both team members and clients * Jewelers of America certification or similar professional credential is a plus * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking a Timepiece Manager to join our store leadership team. This role is ideal for a dynamic and passionate retail professional who thrives in a fast-paced luxury environment and is eager to lead sales performance and product knowledge efforts for our fashion and timepiece categories. Key Responsibilities Client Experience & Sales Leadership Set the tone for a luxury retail experience by delivering personalized, consultative service and inspiring the team to do the same. Consistently exceed individual and store sales goals across fine timepieces and fashion jewelry categories. Lead with a hospitality mindset-anticipate client needs, maintain meaningful follow-up, and utilize clienteling tools to build lasting relationships. Create a refined and welcoming atmosphere that reflects the prestige of our brand and the elegance of our product offering. Ensure seamless client flow and a tailored experience by aligning the right associate with the right guest moment. Luxury Product Expertise & Team Development Serve as the store's authority on high-end fashion jewelry and timepieces, offering a deep understanding of materials, design, and brand heritage. Coach and develop the team on product storytelling, craftsmanship details, and positioning each piece as part of a client's personal narrative. Execute product launches, visual displays, and trunk shows with precision and a sense of luxury. Partner with our prestigious brand vendors to ensure the team is educated, engaged, and aligned with the elevated expectations of our clientele. Analyze sales data to identify opportunities and implement strategic training that elevates both performance and the guest experience. Leadership & Boutique Operations Collaborate with store leadership to support talent development, team scheduling, and operational planning. Act as the leader on the floor when the Store Manager or Assistant Manager is unavailable, ensuring excellence across all touchpoints. Handle client feedback and escalations with grace and professionalism, always preserving the reputation of our store and brand. Contribute to a store culture defined by trust, refinement, and shared accountability to our legacy and luxury standards. This leader must embody REEDS' core values: Integrity - We live ethically and honestly in every moment and interaction. Performance Excellence - We pursue success relentlessly and learn from every experience. Stewardship - We honor the trust placed in us by our associates, clients, and communities. Professionalism - We attract and grow exceptional talent through development and self-leadership. Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. Team Orientation - We thrive through collaboration, shared goals, and mutual respect. Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Requirements Qualifications Previous experience in luxury retail is required; a background in fine jewelry or timepieces is strongly preferred. Genuine passion for delivering elevated, personalized service in a boutique-style environment. Exceptional communication skills with the ability to inspire both clients and team members. Confident, self-motivated, and solutions-oriented-able to take initiative and adapt in a dynamic, high-end retail setting. Meticulous attention to detail and a strong sense of presentation, both in service and store standards. Comfortable using modern clienteling tools, CRM platforms, and digital reporting to drive performance and deepen client relationships. Ideally, 6+ months of experience in a leadership or key-holder role within a premium or luxury retail environment. Must be legally eligible to work in the U.S. Must be able to sit or stand for extended periods as required Benefits REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking an experienced Watchmaker to join our growing team at Fenton. This is an exciting opportunity for a passionate craftsperson to join a luxury service environment, working with world-class timepieces. The ideal candidate is detail-oriented, technically skilled, and thrives in a high-volume, fast-paced setting. Key Responsibilities Luxury Timepiece Repair & Service Diagnose mechanical and automatic watch issues with precision Perform comprehensive service and repairs Provide accurate repair estimates and service recommendations Maintain detailed records of all repairs, services, and parts used Ensure exceptional craftsmanship and adherence to brand standards Operational Excellence Communicate clearly and professionally with team members and clients regarding timelines, estimates, and service expectations Maintain and calibrate watchmaking tools, machines, and equipment to ensure optimal function Monitor and manage inventory of watch parts, ordering as needed to support timely repairs Forecast and organize repair workload to consistently meet performance expectations Support store operations with a collaborative, solutions-oriented approach Client Engagement & Support Partner with the sales team to support client consultations and elevate the luxury service experience Serve as a brand ambassador for craftsmanship and technical excellence This team member must embody REEDS' core values: Integrity - We live ethically and honestly in every moment and interaction. Performance Excellence - We pursue success relentlessly and learn from every experience. Stewardship - We honor the trust placed in us by our associates, clients, and communities. Professionalism - We attract and grow exceptional talent through development and self-leadership. Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. Team Orientation - We thrive through collaboration, shared goals, and mutual respect. Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Requirements Qualifications Minimum 3 years of proven experience as a Watchmaker in a luxury or high-end retail environment In-depth technical knowledge of mechanical and automatic movements, repairs, and servicing Skilled in polishing, refinishing, and using watchmaking equipment Ability to work with extreme precision and a high level of detail Strong communication and organizational skills Basic computer proficiency and experience managing repair workflows Must be legally eligible to work in the U.S. Must be able to sit or stand for extended periods as required Benefits REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Details 20 Raleigh - Raleigh, NC Full Time High School Retail - ManagementDescription #JOINTHEOASIS Who we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women. Why you matter: As a full time Windsor Co-Manager, you are the Store Managers “right hand”. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses.. You coach and motivate a high performing team of fashion loving Assistant Managers and Stylists while treating everyone with dignity and respect. Qualifications What you do: You're a business driver: As a member of the sales-directing team you are able to drive sales to ensure the overall success of the store. As the “Host of the Party” you build brand loyalty by providing an omni channel Oasis experience to every customer. You are able to analyze KPI reporting and translate numbers into behaviors. You take on challenges and deliver business solutions to do more with less and create value for the brand. You're an expert at finding and retaining great talent: You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure you have a wide talent pool. You're committed to an exceptional onboarding experience that supports the company retention goals. Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You're proficient with analyzing reports and communications to support payroll compliance, execute operations and create the Oasis for your customers. You have a passion for leading people: You place a high priority on training and developing your team. You lead by example, communicate clearly and foster a culture of continuous improvement through recognition, coaching, feedback, and utilizing company tools and programs. You do the right thing: You know integrity is mandatory and follow all Windsor policy and procedures. You take pride in your store: In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsor's Visual Guidelines and make smart merchandising decisions. You're our culture champion: You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment. What makes you stand out: You have at least 1 year of retail management experience You have proven leadership experience and an ability to develop and motivate team of up to 25 employees You are a quick thinker and able to resolve issues as they arise with customers and associates You are an effective communicator in both a group setting and one on one You welcome feedback and are ready to improve always You have a flexible and reliable schedule What else you'll love: Medical, Dental, Vision and Life Insurance 401k with company match Vacation, Personal and Sick time A generous 40% discount on all Windsor products year round. (Additional discounts periodically) Opportunities for development, ongoing training and potential for advancement. Physical Demands: Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary. * Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

Job Description A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are currently seeking a Assistant Store Manager to lead this exciting new chapter. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS' commitment to quality and service. Overview We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This role plays a key part in driving sales, developing team talent, and ensuring operational excellence while embodying REEDS' values of Integrity and Performance Excellence. The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. This leader must embody REEDS' core values: Integrity - We live ethically and honestly in every moment and interaction. Performance Excellence - We pursue success relentlessly and learn from every experience. Stewardship - We honor the trust placed in us by our associates, clients, and communities. Professionalism - We attract and grow exceptional talent through development and self-leadership. Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. Team Orientation - We thrive through collaboration, shared goals, and mutual respect. Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Key Responsibilities Sales Leadership Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. Drive business growth by leveraging key product categories and promotional strategies. Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. Client Experience Uphold REEDS' standard of exceptional service at every client touchpoint. Coach and inspire team members to create unforgettable, personalized shopping experiences. Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. Use client feedback to improve service strategies and store experiences. Team Development Help attract and retain top-tier talent that reflects the REEDS brand. Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. Champion ongoing development by encouraging participation in company training programs and performance initiatives. Partner in managing performance, recognition, and professional growth within the team. Operational Excellence Ensure smooth, efficient daily operations and uphold all company policies and standards. Maintain an organized and effective back-of-house that supports store success. Identify opportunities for efficiency and process improvements across all operational functions. Support loss prevention, inventory control, and compliance efforts. Requirements Required Qualifications Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. Proven track record of driving sales results while delivering exceptional customer experiences. Strong leadership presence with the ability to inspire, guide, and develop a team. Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. Availability to work a flexible schedule including evenings, weekends, and holidays. High School Diploma/Equivalent Must be legally eligible to work in the U.S. Must be able to sit or stand for extended periods as required Preferred Qualifications Previous coursework or certification from the Gemological Institute of America (GIA). Passion for jewelry, watches, and gemology. Benefits Our sales team earns an hourly base pay rate and monthly commission. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

TAG Heuer is NOW HIRING for the Holiday Season! This boutique is exclusively operated by REEDS Jewelers, offering a curated selection of fashionable timepieces. This is an opportunity to represent one of the world's most iconic luxury watchmakers. We're looking for a friendly and productive Seasonal Associate to join our team, deliver an exceptional client experience, and represent the excellence of the TAG Heuer and REEDS brands. At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences - offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with TAG Heuer. As a Seasonal Sales Associate, you'll support our positive and productive work environment with tasks like gift bag stocking, gift wrapping, managing tidy displays, maintaining the cleanliness of the store, transactions, and providing the best REEDS customer experience while hosting guests. You are a vital part of the success of our team, and we look forward to working with you to make this the BEST holiday season yet! This is a great foot-in-the-door opportunity into a rewarding and lucrative luxury career. While we hope you genuinely enjoy sales and service, it's okay if you're not familiar with the jewelry industry yet. We offer plenty of resources for you to learn the top selling skills from the greatest team. Our Values We live and lead through REEDS' guiding principles: * Integrity - Do what's right, always. * Performance Excellence - Drive results, embrace growth. * Stewardship - Build trust with every action. * Professionalism - Lead with confidence and consistency. * Entrepreneurial Spirit - Think big, act boldly. * Team Orientation - Collaborate and uplift others. * Passion - Love what you do and have fun doing it. Thank you for your interest, and we hope you submit your application! * High School Diploma/Equivalent * Must have proven written and verbal communication skills * Demonstrated teamwork abilities * Retail/Customer Service experience preferred * Comfortable utilizing technology such as iPads/tablets, Smartphones or computers * Bilingual a plus! Seasonal/Temporary associates enjoy a fun work environment surrounded by exquisite jewelry and a generous merchandise discount. For permanent positions, REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. We're looking for a passionate, customer-focused Pandora Jewelry Sales Ambassador to join our team and deliver an exceptional luxury retail experience. In this role, you'll build lasting client relationships, drive sales, and proudly represent REEDS' long-standing commitment to quality, service, and integrity. While this position is trained to sell every item in our REEDS Jewelers stores, the Pandora Ambassador is also a leader with a specific focus on Pandora and all facets of selling and maintaining the brand. This is a developing role with the potential of additional responsibilities and professional growth.You'll bring our values to life on the sales floor, offering personalized guidance and helping customers celebrate life's most meaningful moments. With nearly 80 years of heritage and a forward-thinking approach to innovation, REEDS offers a dynamic environment where you can build a rewarding career in luxury sales. Enjoy unlimited earning potential, comprehensive benefits for full-time employees, and the opportunity to grow a competitive, thriving career. What You'll Do Client Experience Provide exceptional service at every step of the customer journey Create personalized shopping experiences and build lasting client relationships Educate clients on product offerings and brand story Maintain a polished, welcoming, and engaging presence on the sales floor Sales Performance Achieve and exceed personal and team sales goals Serve as a Pandora brand ambassador and product expert on the sales floor Stay informed on product knowledge, promotions, and visual standards Drive repeat business through clienteling and follow-up strategies Support store events and promotional activities Store Operations Assist with merchandising and maintaining visual standards Operate POS systems accurately and efficiently Uphold operational standards for the store and lead with pride Follow store policies and security procedures Our Values We live and lead through REEDS' guiding principles: Integrity - Do what's right, always. Performance Excellence - Drive results, embrace growth. Stewardship - Build trust with every action. Professionalism - Lead with confidence and consistency. Entrepreneurial Spirit - Think big, act boldly. Team Orientation - Collaborate and uplift others. Passion - Love what you do and have fun doing it. Requirements Required Qualifications Enthusiasm for the brand and a sales focused mindset Excellent communication and interpersonal skills Comfort working in a fast-paced and team-driven environment Availability to work a flexible schedule including weekends, holidays, and evenings High School Diploma or Equivalent Legal authorization to work in the U.S. Ability to stand for long periods of time and lift up to 30 lbs. Preferred Qualifications Jewelry product knowledge or GIA coursework Retail or hospitality experience, preferably in jewelry or luxury sales Benefits REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the store. REEDS Jewelers stands apart because every interaction is steeped in trust. We earn and achieve our customers' trust with authenticity, transparency, honesty, and the sharing of knowledge to build a customer's own confidence. The Concierge will set the tone for the customer's experience and build brand desirability by helping identify the customer's needs, offer direction, and introduce the customer to our team of sales professionals. Our Luxury Retail Concierge is an ambassador of our Brand and ensures every customer is treated with the highest degree of courtesy and integrity. The ideal Concierge is warm, engaging, relatable, and is a trusted guide to help find what customers are looking for to commemorate their Moments That Matter. The Concierge will partner with the sales associates to ensure a seamless and consistent customer experience. Requirements Responsibilities: Exemplify REEDS' Mission and Core Business Values. Represent the REEDS Brand Greet each customer Build genuine connections with each customer Help customers understand and be familiar with the REEDS Brand using authentic communication styles Introduce customers to sales teams members Assist the sales team with maintaining a clean, professional, and safe environment Communicate any sales, promotions, or events to each customer Offer refreshments to each customer Build trust in REEDS by showing “we got you” Create relevance by going beyond the sea of jewelry cliches Make people think about jewelry in a different way Broaden the occasions to buy by expanding the notion of memorable moments Is inviting, relatable, and provides a refreshing outlook Is fun-loving and out-going, yet not over the top Knows how and when to turn up the “yay” factor and find it easy to enjoy the moment Providing a warm & hospitable welcome of clients into the boutique Assisting with appointment check-in/out and scheduling of appointments, when applicable Understand and assist in the execution of store operations, policies and procedures In-depth understanding of REEDS Jewelers product offerings and knowledge of the product fully in order to convey the information to clients. Assist in proper communication channels among team members Support proper floor coverage Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively impact both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly and have a memorable experience commensurate with the REEDS brand. Engage with clients and share REEDS Jewelers' history, product introductions and service offerings Utilize storytelling and conversation to discern client needs, partnering them with the appropriate sales professional to achieve sales goals. Accurately manage floor waiting list. Communicate with management any potential service issues. Share client interactions and impressions of the brand with management. Foster collaboration and works best in a team environment. Support all hospitality and selling events, ensuring that all areas are stocked and clean. Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized. Support Company Initiatives and demonstrate agility when it comes to change Follow all policies and procedures regarding Loss Prevention Benefits REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are currently seeking a Assistant Store Manager to lead this exciting new chapter. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS' commitment to quality and service. Overview We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This role plays a key part in driving sales, developing team talent, and ensuring operational excellence while embodying REEDS' values of Integrity and Performance Excellence. The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. This leader must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Key Responsibilities Sales Leadership * Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. * Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. * Drive business growth by leveraging key product categories and promotional strategies. * Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. Client Experience * Uphold REEDS' standard of exceptional service at every client touchpoint. * Coach and inspire team members to create unforgettable, personalized shopping experiences. * Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. * Use client feedback to improve service strategies and store experiences. Team Development * Help attract and retain top-tier talent that reflects the REEDS brand. * Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. * Champion ongoing development by encouraging participation in company training programs and performance initiatives. * Partner in managing performance, recognition, and professional growth within the team. Operational Excellence * Ensure smooth, efficient daily operations and uphold all company policies and standards. * Maintain an organized and effective back-of-house that supports store success. * Identify opportunities for efficiency and process improvements across all operational functions. * Support loss prevention, inventory control, and compliance efforts. Required Qualifications * Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. * Proven track record of driving sales results while delivering exceptional customer experiences. * Strong leadership presence with the ability to inspire, guide, and develop a team. * Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. * Availability to work a flexible schedule including evenings, weekends, and holidays. * High School Diploma/Equivalent * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required Preferred Qualifications * Previous coursework or certification from the Gemological Institute of America (GIA). * Passion for jewelry, watches, and gemology. Our sales team earns an hourly base pay rate and monthly commission. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

REEDS Jewelers is NOW HIRING for the Holiday Season! At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. As a Seasonal Sales Associate, you'll support our positive and productive work environment with tasks like gift bag stocking, gift wrapping, managing tidy displays, maintaining the cleanliness of the store, transactions, and providing the best REEDS customer experience while hosting guests. You are a vital part of the success of our team, and we look forward to working with you to make this the BEST holiday season yet! This is a great foot-in-the-door opportunity into a rewarding and lucrative career. While we hope you genuinely enjoy sales and service, it's okay if you're not familiar with the jewelry industry yet. We offer plenty of resources for you to learn the industry and the top selling skills while surrounded by exquisite jewelry. Our Values We live and lead through REEDS' guiding principles: * Integrity - Do what's right, always. * Performance Excellence - Drive results, embrace growth. * Stewardship - Build trust with every action. * Professionalism - Lead with confidence and consistency. * Entrepreneurial Spirit - Think big, act boldly. * Team Orientation - Collaborate and uplift others. * Passion - Love what you do and have fun doing it. Thank you for your interest, and we hope you submit your application! * High School Diploma/Equivalent * Must have proven written and verbal communication skills * Demonstrated teamwork abilities * Retail/Customer Service experience preferred * Comfortable utilizing technology such as iPads/tablets, Smartphones or computers * Bilingual a plus! Seasonal/Temporary associates enjoy a fun work environment surrounded by exquisite jewelry and a generous merchandise discount. For permanent positions, REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.