Reeds Jewelers jobs in Wilmington, NC

Luxury. Innovation. Opportunity. At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form - one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It's an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations. Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Mayfaire Town Center serves as a key retail destination, drawing consistent local shoppers and seasonal visitors looking for high-quality shopping experiences. Luxury sales professionals build strong client relationships in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle. Key Responsibilities Client Experience & Sales Excellence * Create memorable, one-on-one client experiences by delivering personalized, high-touch service * Act as a trusted advisor by understanding each client's story, style, and preferences * Build and maintain meaningful relationships with a global and diverse clientele * Meet and exceed individual sales goals while contributing to overall store success * Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools * Collaborate with team members to ensure every client interaction is seamless and unforgettable Product Knowledge & Development * Continuously improve product knowledge to confidently present luxury jewelry and timepieces * Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection * Participate in ongoing training programs designed to sharpen your luxury sales expertise * Represent REEDS' brand and values through polished communication, presentation, and service * Take a proactive and creative approach to problem-solving and client engagement Professional Growth & Team Contribution * Work collaboratively in a team-focused environment to achieve shared goals * Demonstrate curiosity, adaptability, and a strong desire to learn and grow * Support in-store events and brand activations to enhance visibility and client excitement * Uphold the visual and operational standards of a luxury retail space Our Values This team member must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. * Experience in luxury or client-centric retail required; fine jewelry or timepiece background strongly preferred * A strategic sales mindset and motivation to continuously elevate personal performance * Proven success in customer service with a refined, global, and diverse clientele * Strong interpersonal skills with a passion for relationship building and client development * Self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges * Creativity, adaptability, and a proactive approach to problem-solving * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

At Build-A-Bear, the Chief Workshop Manager is responsible for the flawless execution of the store experience for both guests and associates. A leader who fully embraces our core values and standards while inspiring others is essential. Responsibilities: * Serve as a role model leader, embodying the values and standards of the organization * Recruit, hire, and train a high-performing store team * Accountable for the overall success of the store, including achieving financial goals, maintaining operational efficiency, and delivering outstanding guest experiences * Responsible for the development and growth of their store team * Ensure the store maintains a visually appealing and engaging environment * Responsible for overseeing all aspects of store operations, including inventory management, scheduling, and compliance with company policies and procedures * Develop and execute strategies to increase sales, control expenses, and achieve financial targets * Conduct performance reviews and performance improvement plans, resolve performance issues promptly according to Build-A-Bear established guidelines * Provide leadership support to ensure that all team members understand and adhere to the organization's service standards Required Qualifications: * 2 years of store management experience with a proven, successful history in a customer-centric business, preferably in specialty retail * High school diploma or GED equivalent * Basic understanding of POS, payroll, and applicant tracking systems Preferred Qualifications: * 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail. * Associate's (or higher) degree in business, management, or a related field * Proficiency with Store Force, UKG, POS System, Microsoft Outlook Behavioral Traits for Success: * Motivated to build high performing people and teams * Thrives in creating a fun and interactive experience for employees and guests * Enjoys meeting and interacting with new people * Ability to connect with diverse employees to inspire results * Exercises good judgment in ambiguous situations * Displays strong initiative and self-direction * Unites teams to deliver strong results * Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure * Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups * Maintains a positive outlook when encountered by challenging circumstances Working Environment: * Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Ability to work a typical retail schedule including days, evenings, weekends, and holidays * Lifting > 25 pounds Your Performance Will Be Measured On: Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: * Consistent execution of operational standards * Ability to foster team collaboration, communication, and performance * Decision-making, judgment, and execution * Consistently meet financial objectives * Ability to inspire their team to deliver exceptional customer service and uphold operational excellence * Ability to address situational, factual, and interpersonal issues * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Responsibilities: * Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience * Actively engage with guests demonstrating genuine enthusiasm for our brand * Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience * Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests * Strong team commitment; be dependable, engaged, and helpful Required Qualifications: * High school diploma or GED equivalent Preferred Qualifications: * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Possesses a "How Can I Help" attitude * Enjoys meeting and interacting with new people * Dependable and flexible * Models personal and professional integrity * Naturally warm and fun-loving * Ability to remain calm under challenging circumstances Working Environment: * Active retail store leadership requires the ability to sit, stand, and move around for duration of shift * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following. * Decision-making, judgment, and execution * Ability to create an Experience First culture for guests and associates * Achievement of assigned goals * Consistent execution of operational standards * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

REEDS Jewelers - Bench Jeweler (Full-Time) REEDS Jewelers is seeking a skilled Bench Jeweler to join our team at our beautifully remodeled flagship store in Mayfaire Town Center-a true luxury destination in one of the most desirable coastal cities in the Southeast. At REEDS, we take pride in our heritage of exquisite craftsmanship, trend-forward collections, and world-class customer service. As a Bench Jeweler, you'll play a vital role in delivering exceptional service and craftsmanship, contributing directly to a memorable in-store experience for every customer. You Will: * Perform a wide range of jewelry repairs including ring sizing, soldering, prong repair, chain repair, and laser welding. * Execute stone setting and tightening for various stone shapes and sizes using all major setting techniques. * Handle refurbishment and restoration of fine jewelry pieces, maintaining the original character and integrity of each item. * Engage in custom jewelry creation, hand fabrication, and original design work (based on experience). * Conduct watch services, including battery replacements and strap adjustments. * Collaborate with customers and the sales team to discuss repair timelines, questions, and expectations. * Review and prioritize job envelopes, verify merchandise against descriptions, and maintain a clean, organized workspace. You Are: * Experienced: 1-2 years or more of bench jeweler experience preferred, with confidence in handling precious metals and stones. * Detail-Oriented: You spot imperfections others miss and take pride in perfection. * Independent & Reliable: Able to manage time efficiently and work well both alone and with a team. * Curious & Growth-Oriented: Eager to keep learning through training, workshops, and evolving trends. * Customer-Focused: Comfortable answering questions from the team and customers with confidence and professionalism. Why Join REEDS Jewelers? * Be part of a nationally respected, family-owned jewelry company with deep roots and a vibrant future. * Work in a flagship store that blends legacy luxury with cutting-edge style and service. * Thrive in a supportive, family-like work environment that values craftsmanship, community, and creativity. * Enjoy a strong benefits package (Medical, Dental, Vision, 401(k), Paid Time Off), and employee discounts on fine jewelry and watches. And Welcome to Wilmington, NC Beyond the bench, enjoy the perks of living in Wilmington, a fast-growing coastal city known for: * Beautiful beaches, charming historic downtown, and vibrant arts and culinary scenes. * Mild year-round climate and access to boating, surfing, and trails. * A lower cost of living compared to many metro areas, with an unbeatable work-life balance. * A strong sense of community, making it one of the most sought-after relocation destinations in the Southeast. * 2 years experience as a bench jeweler preferred * A passion for jewelry, flawless craftsmanship, and excellence in customer service * Any professional certifications are a plus, such as Jewelers of America Certified Bench Jeweler * Must be legally eligible for employment in the U.S. * Must be able to sit and stand for prolonged periods of time. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the store. REEDS Jewelers stands apart because every interaction is steeped in trust. We earn and achieve our customers' trust with authenticity, transparency, honesty, and the sharing of knowledge to build a customer's own confidence. The Concierge will set the tone for the customer's experience and build brand desirability by helping identify the customer's needs, offer direction, and introduce the customer to our team of sales professionals. Our Luxury Retail Concierge is an ambassador of our Brand and ensures every customer is treated with the highest degree of courtesy and integrity. The ideal Concierge is warm, engaging, relatable, and is a trusted guide to help find what customers are looking for to commemorate their Moments That Matter. The Concierge will partner with the sales associates to ensure a seamless and consistent customer experience. Responsibilities: * Exemplify REEDS' Mission and Core Business Values. * Represent the REEDS Brand * Greet each customer * Build genuine connections with each customer * Help customers understand and be familiar with the REEDS Brand using authentic communication styles * Introduce customers to sales teams members * Assist the sales team with maintaining a clean, professional, and safe environment * Communicate any sales, promotions, or events to each customer * Offer refreshments to each customer * Build trust in REEDS by showing "we got you" * Create relevance by going beyond the sea of jewelry cliches * Make people think about jewelry in a different way * Broaden the occasions to buy by expanding the notion of memorable moments * Is inviting, relatable, and provides a refreshing outlook * Is fun-loving and out-going, yet not over the top * Knows how and when to turn up the "yay" factor and find it easy to enjoy the moment * Providing a warm & hospitable welcome of clients into the boutique * Assisting with appointment check-in/out and scheduling of appointments, when applicable * Understand and assist in the execution of store operations, policies and procedures * In-depth understanding of REEDS Jewelers product offerings and knowledge of the product fully in order to convey the information to clients. * Assist in proper communication channels among team members * Support proper floor coverage * Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively impact both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly and have a memorable experience commensurate with the REEDS brand. * Engage with clients and share REEDS Jewelers' history, product introductions and service offerings * Utilize storytelling and conversation to discern client needs, partnering them with the appropriate sales professional to achieve sales goals. * Accurately manage floor waiting list. * Communicate with management any potential service issues. * Share client interactions and impressions of the brand with management. * Foster collaboration and works best in a team environment. * Support all hospitality and selling events, ensuring that all areas are stocked and clean. * Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized. * Support Company Initiatives and demonstrate agility when it comes to change * Follow all policies and procedures regarding Loss Prevention REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success. Responsibilities: * Bear Builder Role: * Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience * Actively engage with guests, demonstrating genuine enthusiasm for our brand * Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience * Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests * Strong team commitment; be dependable, engaged, and helpful * Floor Leader on Duty Role: * Be a role model to others in providing exceptional guest service to ensure a memorable experience * Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals * Model Experience First behaviors * Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations Required Qualifications: * High school diploma or GED equivalent Preferred Qualifications: * Build-A-Bear store associate experience * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Thrives in an Experience First environment * Connects with others to inspire results * Enjoys meeting and interacting with new people * Possesses a "How can I help" attitude * Strong desire to develop, train, and support others' success * Exercises good judgment in ambiguous situations * Displays strong initiative and self-direction * Thrives in a dynamic and changing environment * Able to remain calm when faced with challenging circumstances Working Environment: * Active retail store leadership requires the ability to sit, stand, and move around for duration of shift * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: * Decision-making, judgment, and execution * Ability to create an Experience First culture for guests and associates * Achievement of assigned goals * Consistent execution of operational standards * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Corporate professionals build strong relationships with peers and clients in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle. REEDS Jewelers is honored that our corporate office in Wilmington, NC, houses a Rolex Plaque Repair Facility. Join REEDS Jewelers as a Luxury Watchmaker and bring your expertise in mechanical and automatic timepiece repair to a brand known for excellence. In this role, you'll deliver precision service and repairs, provide expert diagnostics and estimates, and uphold the highest standards of craftsmanship. Our teams rely on you to elevate the luxury service experience, while maintaining tools, managing inventory, and supporting store operations. This is an exciting opportunity for a passionate craftsperson to join our Rolex Plaque Repair Facility, working with world-class timepieces. The ideal candidate is detail-oriented, technically skilled, and thrives in a high-volume, fast-paced setting. If you value integrity, collaboration, and craftsmanship, REEDS offers the opportunity to thrive. Enjoy competitive pay, benefits, and the chance to grow your career with one of the nation's largest family-owned jewelers. REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. Key Responsibilities Luxury Timepiece Repair & Service * Diagnose mechanical and automatic watch issues with precision * Perform comprehensive service and repairs * Provide accurate repair estimates and service recommendations * Maintain detailed records of all repairs, services, and parts used * Ensure exceptional craftsmanship and adherence to brand standards Operational Excellence * Communicate clearly and professionally with team members and clients regarding timelines, estimates, and service expectations * Maintain and calibrate watchmaking tools, machines, and equipment to ensure optimal function * Monitor and manage inventory of watch parts, ordering as needed to support timely repairs * Forecast and organize repair workload to consistently meet performance expectations * Support store operations with a collaborative, solutions-oriented approach Client Engagement & Support * Partner with the sales team to support client consultations and elevate the luxury service experience * Serve as a brand ambassador for craftsmanship and technical excellence This team member must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. * Qualifications * Minimum 3 years of proven experience as a Watchmaker in a luxury or high-end retail environment * In-depth technical knowledge of mechanical and automatic movements, repairs, and servicing * Skilled in polishing, refinishing, and using watchmaking equipment * Ability to work with extreme precision and a high level of detail * Strong communication and organizational skills * Basic computer proficiency and experience managing repair workflows * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description to join our team. Our Watch Refinishers inspire customers with quality craftsmanship in high-end luxury watch brands. Our talented team contributes to department and corporate profitability through polishing, refinishing, and restoring watch cases, bracelets, and components to luxury standards, and cleaning services. Primary Responsibilities: Demonstrate the REEDS' Mission and Core Business Values. Responsible for contributing to the successful profitable operations of the individual store or Central Watch Repair and parts department. Responsible for performing polishing and refinishing of watch cases, bracelets, and components, ensuring high-end luxury finish. Responsible for understanding the specific care requirements of different watch materials, including stainless steel and precious metals. Responsible for utilizing specialized polishing and buffing tools, including hand-finishing techniques, with precision and attention to detail. Responsible for ensuring that all polishing work adheres to Rolex (and other luxury Swiss watch brands) standards and specifications, maintaining the integrity of the timepiece. Responsible for providing professional cost estimates of any required watch refinishing. To complete in a professional and timely manner. Responsible for Company owned tools, equipment and specialized inventory. Conduct business affairs in a legal and ethical manner REEDS Jewelers proudly celebrates its 79th Anniversary in 2025, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between. With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application! Requirements High School Diploma/Equivalent or better 3+ years previous watch refinishing experience Must have proven written and verbal communication skills Rolex trained (preferred) Benefits REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Luxury. Innovation. Opportunity. At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form - one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Independence Mall and Mayfaire Town Center serve as key retail destinations, drawing consistent local shoppers and seasonal visitors looking for high-quality shopping experiences. Luxury sales professionals build strong client relationships in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle. Overview We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS' commitment to quality and service. The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. This leader must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Key Responsibilities Sales Leadership * Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. * Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. * Drive business growth by leveraging key product categories and promotional strategies. * Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. Client Experience * Uphold REEDS' standard of exceptional service at every client touchpoint. * Coach and inspire team members to create unforgettable, personalized shopping experiences. * Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. * Use client feedback to improve service strategies and store experiences. Team Development * Help attract and retain top-tier talent that reflects the REEDS brand. * Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. * Champion ongoing development by encouraging participation in company training programs and performance initiatives. * Partner in managing performance, recognition, and professional growth within the team. Operational Excellence * Ensure smooth, efficient daily operations and uphold all company policies and standards. * Maintain an organized and effective back-of-house that supports store success. * Identify opportunities for efficiency and process improvements across all operational functions. * Support loss prevention, inventory control, and compliance efforts. Required Qualifications * Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. * Proven track record of driving sales results while delivering exceptional customer experiences. * Strong leadership presence with the ability to inspire, guide, and develop a team. * Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. * Availability to work a flexible schedule including evenings, weekends, and holidays. * High School Diploma/Equivalent * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required Preferred Qualifications * Previous coursework or certification from the Gemological Institute of America (GIA). * Passion for jewelry, watches, and gemology. Our sales team earns an hourly base pay rate and monthly commission. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Details 20 Wilmington - Wilmington, NC Full Time High School Retail - ManagementDescription #JOINTHEOASIS Who we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women. Why you matter: As a full time Windsor Co-Manager, you are the Store Managers right hand. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses.. You coach and motivate a high performing team of fashion loving Assistant Managers and Stylists while treating everyone with dignity and respect. Qualifications What you do: You're a business driver: As a member of the sales-directing team you are able to drive sales to ensure the overall success of the store. As the Host of the Party you build brand loyalty by providing an omni channel Oasis experience to every customer. You are able to analyze KPI reporting and translate numbers into behaviors. You take on challenges and deliver business solutions to do more with less and create value for the brand. You're an expert at finding and retaining great talent: You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure you have a wide talent pool. You're committed to an exceptional onboarding experience that supports the company retention goals. Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You're proficient with analyzing reports and communications to support payroll compliance, execute operations and create the Oasis for your customers. You have a passion for leading people: You place a high priority on training and developing your team. You lead by example, communicate clearly and foster a culture of continuous improvement through recognition, coaching, feedback, and utilizing company tools and programs. You do the right thing: You know integrity is mandatory and follow all Windsor policy and procedures. You take pride in your store: In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsor's Visual Guidelines and make smart merchandising decisions. You're our culture champion: You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment. What makes you stand out: You have at least 1 year of retail management experience You have proven leadership experience and an ability to develop and motivate team of up to 25 employees You are a quick thinker and able to resolve issues as they arise with customers and associates You are an effective communicator in both a group setting and one on one You welcome feedback and are ready to improve always You have a flexible and reliable schedule What else you'll love: Medical, Dental, Vision and Life Insurance 401k with company match Vacation, Personal and Sick time A generous 40% discount on all Windsor products year round. (Additional discounts periodically) Opportunities for development, ongoing training and potential for advancement. Physical Demands: Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary. * Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

Job Description At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. We're looking for an Office Associate who is friendly, organized, responsible, and flexible to join our wonderful team. Office Associates are most often relied upon for maintaining daily, weekly, and monthly reports, shipping and receiving, reconciliation, bank deposits, and ringing up store sales. Upon proven performance, additional responsibilities may be assigned by management, including becoming a key holder and opening and closing the store. The ideal candidate for this role will have retail and/or administrative experience, understand the organization needed in administrative duties to support the efficiency and accuracy of store operations and be a key player in its overall success and profitability. Office Associates partner with our corporate office and act as a liaison to communicate programs with the store. And they are proactive problem solvers and help maintain a clean environment conducive to attracting sales and ensure safe working conditions. Experience in the jewelry industry is not required, but the office associate must be eager to learn about our products, policies, and procedures to accurately complete exchanges, returns, sales, and gifts. This position participates in mandatory training to strengthen their ability to support the store manager, sales team, and our customers. We offer plenty of resources to set you up for long term success. If you believe you'll be an excellent fit for this role, we invite you to apply and look forward to learning more about you! Requirements High School Diploma/Equivalent or better Must have proven written and verbal communication skills Recommended six months retail experience and/or administrative background Demonstrated team-work abilities Benefits REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the store. REEDS Jewelers stands apart because every interaction is steeped in trust. We earn and achieve our customers' trust with authenticity, transparency, honesty, and the sharing of knowledge to build a customer's own confidence. The Concierge will set the tone for the customer's experience and build brand desirability by helping identify the customer's needs, offer direction, and introduce the customer to our team of sales professionals. Our Luxury Retail Concierge is an ambassador of our Brand and ensures every customer is treated with the highest degree of courtesy and integrity. The ideal Concierge is warm, engaging, relatable, and is a trusted guide to help find what customers are looking for to commemorate their Moments That Matter. The Concierge will partner with the sales associates to ensure a seamless and consistent customer experience. Requirements Responsibilities: Exemplify REEDS' Mission and Core Business Values. Represent the REEDS Brand Greet each customer Build genuine connections with each customer Help customers understand and be familiar with the REEDS Brand using authentic communication styles Introduce customers to sales teams members Assist the sales team with maintaining a clean, professional, and safe environment Communicate any sales, promotions, or events to each customer Offer refreshments to each customer Build trust in REEDS by showing “we got you” Create relevance by going beyond the sea of jewelry cliches Make people think about jewelry in a different way Broaden the occasions to buy by expanding the notion of memorable moments Is inviting, relatable, and provides a refreshing outlook Is fun-loving and out-going, yet not over the top Knows how and when to turn up the “yay” factor and find it easy to enjoy the moment Providing a warm & hospitable welcome of clients into the boutique Assisting with appointment check-in/out and scheduling of appointments, when applicable Understand and assist in the execution of store operations, policies and procedures In-depth understanding of REEDS Jewelers product offerings and knowledge of the product fully in order to convey the information to clients. Assist in proper communication channels among team members Support proper floor coverage Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively impact both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly and have a memorable experience commensurate with the REEDS brand. Engage with clients and share REEDS Jewelers' history, product introductions and service offerings Utilize storytelling and conversation to discern client needs, partnering them with the appropriate sales professional to achieve sales goals. Accurately manage floor waiting list. Communicate with management any potential service issues. Share client interactions and impressions of the brand with management. Foster collaboration and works best in a team environment. Support all hospitality and selling events, ensuring that all areas are stocked and clean. Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized. Support Company Initiatives and demonstrate agility when it comes to change Follow all policies and procedures regarding Loss Prevention Benefits REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates. Responsibilities: * Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best * Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets * Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment * Lead team to maintain operational efficiencies and adherence to store safety policies and procedures * Oversee inventory management processes, including receiving, stocking, and inventory counts * Assist in building and developing a high-performing team that delivers exceptional guest service Required Qualifications: * 2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail * High school diploma Preferred Qualifications: * 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail. * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Thrives in a "How Can I Help" environment * Able to balance creativity and fun with dependability * Connects with others to inspire results * Exercises good judgment in ambiguous situations * Displays strong initiative and self-direction * Unites teams to deliver strong results * Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure * Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups * Maintains a positive outlook despite challenging circumstances Working Environment: * Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Ability to work a typical retail schedule including days, evenings, weekends, and holidays * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: * Decision-making, judgment, and execution * Consistently meeting financial objectives * Ability to create an Experience First culture for guests and associates * Talent management * Consistent execution of operational standards * Ability to foster team collaboration, communication, and performance * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Responsibilities: * Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience * Actively engage with guests demonstrating genuine enthusiasm for our brand * Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience * Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests * Strong team commitment; be dependable, engaged, and helpful Required Qualifications: * High school diploma or GED equivalent Preferred Qualifications: * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Possesses a "How Can I Help" attitude * Enjoys meeting and interacting with new people * Dependable and flexible * Models personal and professional integrity * Naturally warm and fun-loving * Ability to remain calm under challenging circumstances Working Environment: * Active retail store leadership requires the ability to sit, stand, and move around for duration of shift * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following. * Decision-making, judgment, and execution * Ability to create an Experience First culture for guests and associates * Achievement of assigned goals * Consistent execution of operational standards * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

to join our team. Our Watch Refinishers inspire customers with quality craftsmanship in high-end luxury watch brands. Our talented team contributes to department and corporate profitability through polishing, refinishing, and restoring watch cases, bracelets, and components to luxury standards, and cleaning services. Primary Responsibilities: * Demonstrate the REEDS' Mission and Core Business Values. * Responsible for contributing to the successful profitable operations of the individual store or Central Watch Repair and parts department. * Responsible for performing polishing and refinishing of watch cases, bracelets, and components, ensuring high-end luxury finish. * Responsible for understanding the specific care requirements of different watch materials, including stainless steel and precious metals. * Responsible for utilizing specialized polishing and buffing tools, including hand-finishing techniques, with precision and attention to detail. * Responsible for ensuring that all polishing work adheres to Rolex (and other luxury Swiss watch brands) standards and specifications, maintaining the integrity of the timepiece. * Responsible for providing professional cost estimates of any required watch refinishing. * To complete in a professional and timely manner. * Responsible for Company owned tools, equipment and specialized inventory. * Conduct business affairs in a legal and ethical manner REEDS Jewelers proudly celebrates its 79th Anniversary in 2025, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between. With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application! High School Diploma/Equivalent or better 3+ years previous watch refinishing experience Must have proven written and verbal communication skills Rolex trained (preferred) REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Independence Mall and Mayfaire Town Center serve as key retail destinations, drawing consistent local shoppers and seasonal visitors looking for high-quality shopping experiences. Luxury sales professionals build strong client relationships in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle. We're looking for a passionate, customer-focused Jewelry Sales Professional to join our team and deliver an exceptional luxury retail experience. In this role, you'll build lasting client relationships, drive sales, and proudly represent REEDS' long-standing commitment to quality, service, and integrity. You'll bring our values to life on the sales floor, offering personalized guidance, showcasing premier brands, and helping customers celebrate life's most meaningful moments. With nearly 80 years of heritage and a forward-thinking approach to innovation, REEDS offers a dynamic environment where you can build a rewarding career in luxury sales. Enjoy unlimited earning potential, comprehensive benefits for full-time employees, and the opportunity to grow a competitive, thriving career. What You'll Do Client Experience * Provide exceptional service at every step of the customer journey * Create personalized shopping experiences and build lasting client relationships * Educate clients on product offerings and brand story * Maintain a polished, welcoming, and engaging presence on the sales floor Sales Performance * Achieve and exceed personal and team sales goals * Stay informed on product knowledge, promotions, and visual standards * Drive repeat business through clienteling and follow-up strategies * Support store events and promotional activities Store Operations * Assist with merchandising and maintaining visual standards * Operate POS systems accurately and efficiently * Uphold operational standards for the store and lead with pride * Follow store policies and security procedures Our Values We live and lead through REEDS' guiding principles: * Integrity - Do what's right, always. * Performance Excellence - Drive results, embrace growth. * Stewardship - Build trust with every action. * Professionalism - Lead with confidence and consistency. * Entrepreneurial Spirit - Think big, act boldly. * Team Orientation - Collaborate and uplift others. * Passion - Love what you do and have fun doing it. Required Qualifications * Enthusiasm for the brand and a sales focused mindset * Excellent communication and interpersonal skills * Comfort working in a fast-paced and team-driven environment * Availability to work a flexible schedule including weekends, holidays, and evenings * High School Diploma or Equivalent * Legal authorization to work in the U.S. * Ability to stand for long periods of time and lift up to 30 lbs. Preferred Qualifications * Jewelry product knowledge or GIA coursework * Retail or hospitality experience, preferably in jewelry or luxury sales REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success. Responsibilities: * Bear Builder Role: * Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience * Actively engage with guests, demonstrating genuine enthusiasm for our brand * Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience * Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests * Strong team commitment; be dependable, engaged, and helpful * Floor Leader on Duty Role: * Be a role model to others in providing exceptional guest service to ensure a memorable experience * Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals * Model Experience First behaviors * Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations Required Qualifications: * High school diploma or GED equivalent Preferred Qualifications: * Build-A-Bear store associate experience * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Thrives in an Experience First environment * Connects with others to inspire results * Enjoys meeting and interacting with new people * Possesses a "How can I help" attitude * Strong desire to develop, train, and support others' success * Exercises good judgment in ambiguous situations * Displays strong initiative and self-direction * Thrives in a dynamic and changing environment * Able to remain calm when faced with challenging circumstances Working Environment: * Active retail store leadership requires the ability to sit, stand, and move around for duration of shift * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: * Decision-making, judgment, and execution * Ability to create an Experience First culture for guests and associates * Achievement of assigned goals * Consistent execution of operational standards * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Job Description Luxury. Innovation. Opportunity. At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form - one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Independence Mall and Mayfaire Town Center serve as key retail destinations, drawing consistent local shoppers and seasonal visitors looking for high-quality shopping experiences. Luxury sales professionals build strong client relationships in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle. Overview We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS' commitment to quality and service. The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. This leader must embody REEDS' core values: Integrity - We live ethically and honestly in every moment and interaction. Performance Excellence - We pursue success relentlessly and learn from every experience. Stewardship - We honor the trust placed in us by our associates, clients, and communities. Professionalism - We attract and grow exceptional talent through development and self-leadership. Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. Team Orientation - We thrive through collaboration, shared goals, and mutual respect. Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Key Responsibilities Sales Leadership Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. Drive business growth by leveraging key product categories and promotional strategies. Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. Client Experience Uphold REEDS' standard of exceptional service at every client touchpoint. Coach and inspire team members to create unforgettable, personalized shopping experiences. Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. Use client feedback to improve service strategies and store experiences. Team Development Help attract and retain top-tier talent that reflects the REEDS brand. Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. Champion ongoing development by encouraging participation in company training programs and performance initiatives. Partner in managing performance, recognition, and professional growth within the team. Operational Excellence Ensure smooth, efficient daily operations and uphold all company policies and standards. Maintain an organized and effective back-of-house that supports store success. Identify opportunities for efficiency and process improvements across all operational functions. Support loss prevention, inventory control, and compliance efforts. Requirements Required Qualifications Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. Proven track record of driving sales results while delivering exceptional customer experiences. Strong leadership presence with the ability to inspire, guide, and develop a team. Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. Availability to work a flexible schedule including evenings, weekends, and holidays. High School Diploma/Equivalent Must be legally eligible to work in the U.S. Must be able to sit or stand for extended periods as required Preferred Qualifications Previous coursework or certification from the Gemological Institute of America (GIA). Passion for jewelry, watches, and gemology. Benefits Our sales team earns an hourly base pay rate and monthly commission. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

REEDS Jewelers is NOW HIRING for the Holiday Season! At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. As a Seasonal Sales Associate, you'll support our positive and productive work environment with tasks like gift bag stocking, gift wrapping, managing tidy displays, maintaining the cleanliness of the store, transactions, and providing the best REEDS customer experience while hosting guests. You are a vital part of the success of our team, and we look forward to working with you to make this the BEST holiday season yet! This is a great foot-in-the-door opportunity into a rewarding and lucrative career. While we hope you genuinely enjoy sales and service, it's okay if you're not familiar with the jewelry industry yet. We offer plenty of resources for you to learn the industry and the top selling skills while surrounded by exquisite jewelry. Our Values We live and lead through REEDS' guiding principles: * Integrity - Do what's right, always. * Performance Excellence - Drive results, embrace growth. * Stewardship - Build trust with every action. * Professionalism - Lead with confidence and consistency. * Entrepreneurial Spirit - Think big, act boldly. * Team Orientation - Collaborate and uplift others. * Passion - Love what you do and have fun doing it. Thank you for your interest, and we hope you submit your application! * High School Diploma/Equivalent * Must have proven written and verbal communication skills * Demonstrated teamwork abilities * Retail/Customer Service experience preferred * Comfortable utilizing technology such as iPads/tablets, Smartphones or computers * Bilingual a plus! Seasonal/Temporary associates enjoy a fun work environment surrounded by exquisite jewelry and a generous merchandise discount. For permanent positions, REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more! REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.