Reference Assistant - Federal Work Study
Remote reference assistant job
Compensation Range:
: $17.00 - $19.00
The Federal Work Study position is a part-time, student worker opportunity with National University. The students will provide general support and assistance to their selected department and will work on special projects as assigned and aligned with the student's stated interests and career goals. The Reference Student Assistant supports students, faculty, staff, and alumni by answering basic research and library questions via chat, phone, email, and text. Working under the supervision of librarians, this role is ideal for students looking to build research, communication, and customer service skills in an academic setting.
Essential Functions:
The Reference Assistant supports students, faculty, staff, and alumni by answering basic research and library questions via chat, phone, email, and text. Working under the supervision of librarians, this role is ideal for students looking to build research, communication, and customer service skills in an academic setting.
Provides real-time assistance to library users through:
Online chat
Phone inquiries
Email responses
SMS/text-based questions
Refer complex inquiries to librarians, following established escalation procedures.
Utilize the library's catalog, databases, website, and discovery tools to guide users looking for information.
Maintain records of interactions using reference tracking software
Assist with updating and maintaining FAQs
Adhere to library and university privacy and confidentiality policies
Attend training sessions and regular check-ins with supervisor
Perform additional clerical duties as needed
Provide support to team members.
Requirements:
Must be a current National University student who has completed a current FAFSA.
Ability to work up to 15 hours per week with a varied schedule.
Technical / Functional Skills:
Exceptional verbal and written communication skills, with experience using Microsoft Office Suite.
Excellent time management skills.
Ability to understand and follow written and oral instructions.
Ability to complete projects in a timely manner.
Outstanding organizational skills.
Location: Remote, USA
#LI-DNI
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.
National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
Auto-ApplyLibrary Assistant 4, Access & Resource Services - Evening and Weekend Operations and Stacks Management
Reference assistant job in Cleveland, OH
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $18.75 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Working under occasional supervision, the Library Assistant 4 (LA4) has primary reporting line and responsibility to the LA5 Evening Supervisor, Access & Resource Services Team and operates as a library specialist within the Knowledge and Creativity Commons. Work is subject to review within guidelines established by both the primary and secondary supervisor. Advanced knowledge of functional area policies and procedures is expected at this level with the ability to take responsibility for the unit in the absence of more senior staff. The LA4 manages workflows and processes related to stacks and collections management. Duties may include hiring, scheduling, and training of staff, temporary employees, and students. This role requires availability during evenings and weekends, specifically from Sunday to Thursday, 3:30 pm to 12:00 am. Must be flexible to adjust the work schedule to accommodate changes in operational hours, including over university breaks, summers, and holidays and to fulfill staffing requirements.
ESSENTIAL FUNCTIONS
* Knowledge and Creativity Commons: Provide first-contact customer service at all physical and online service points within the commons to include training and maintenance of equipment, knowledge of collections and access within the physical stacks and the online catalog, general reference assistance, knowledge of the Freedman Center equipment and digital services, oversight of spaces, referrals, and directional assistance. Oversee major circulation activities, including staffing supervision, first line customer service support, problem resolution, payment management, stacks access and facility and safety issues. Respond to a variety of overnight issues and confirm resolution or effective referral within and beyond the team, as needed. Responsible for a library unit in the absence of more senior level staff. (30%)
* Evenings/Weekends: During evening and weekends, oversee all level one service center activities to include staff supervision and scheduling, first-contact customer service support, problem resolution, payment management, and all facility and safety issues. Launch resource sharing duties. Respond to a variety of overnight issues and confirm resolution or effective referral. The library assistant is responsible for the area in the absence of more senior level staff. (25%)
* Stacks Management: Oversee the maintenance of the library stacks systems, ensure user access to the stacks, respond to and troubleshoot mechanical issues, communicate with technicians, report repairs, and verify problem resolution. Collaborate with the Collections Strategies and Assessment Librarian to assess collection space requirements, determine shelving adjustments, and oversee any required shifting of collection. Lead and direct projects for stacks maintenance (e.g., shelf-reading and shelf-shifting) as necessary to improve use of the collection for users. Implement related staff training (20%)
* Special Projects Collaborator: In consultation with the supervisor of this position, opportunities to engage in short-term project collaborations may arise from other Kelvin Smith Library teams, including from the Collections, Research and Engagement Services Division and
Research and Engagement Services and University Archives & Special Collections teams. (10%)
* Staff and Student Employee Training and Supervision: Coordinate and implement ongoing training activities for staff and student employees. Oversee the work of student employees in the assigned area by providing training, assigning tasks, and monitoring performance. Communicate feedback and performance updates to the supervisor as needed. (8%)
* Professional development and engagement, including service on committees and working groups and attending learning sessions, maintaining awareness of current trends and developments in the field and contributing to a work culture of respect of distinct perspectives, civility, and belonging. (6%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (
CONTACTS
Department: Frequent contact with library staff in all Kelvin Smith library teams to maintain workflow.
University: Frequent contact with faculty and staff and/or staff of other campus libraries primarily in reference to cataloging queries and other customer services.
External: Frequent contact with vendors in resolving departmental specific issues.
Students: Frequent and direct contact both with student staff and student patrons to address concerns/problems and/or use and interpret established procedures.
SUPERVISORY RESPONSIBILITIES
Will monitor the performance of student employees and assist with the direct training of students.
QUALIFICATIONS
Education/Experience: High school education with 4 years of relevant experience; OR Associate's degree and 1 year of relevant experience.
REQUIRED SKILLS
* Technical skills: Familiarity with stacks management, inventory tools, library systems and software. Experience with Alma (or similar Library Services Platforms) and StackMap is a plus. Proficient in managing collections workflows such as shelving, shelf reading, range cards and organization. Skilled with Windows or Mac computers, standard software (Word, email), and internet research.
* Policy Interpretation and Judgment: Ability to learn and apply a wide range of evolving policies, exercising sound judgment in situations requiring individual interpretation, particularly in the context of information resources at Case Western Reserve University libraries.
* Interpersonal and Communication Skills: Strong ability to interact effectively with colleagues, supervisors, and customers, and to clearly convey policies and technical concepts to different audiences.
* Team Collaboration: Ability to work collaboratively and diplomatically in team environments to achieve shared goals.
* Customer Service Orientation: Experience delivering high-quality, responsive, and professional service and support.
* Curiosity and Initiative to Learn: Demonstrated interest in learning new tools, technologies, and processes, with a proactive approach to personal and professional development.
* Independence and Receptiveness: Capable of working independently while remaining open to direction and feedback.
* Supervision and Delegation: Skilled in supervising students or staff, delegating and collaborating on tasks, and assuming responsibility for outcomes.
* Policy and Training Development: Proficient in creating training materials and writing clear, actionable policy documentation.
* Task Management and Prioritization: Proficient in managing multiple projects, setting priorities, and meeting deadlines.
* Adaptability and Initiative: Proactive and creative in promoting change, solving problems, and improving processes.
* Organizational Skills: Strong attention to detail and ability to manage complex workflows efficiently.
* Reliability and Attendance: Demonstrated commitment to consistent attendance and punctuality.
* Physical Capability: Able to bend, stoop, reach, and lift materials as required in a library setting.
* Mission-Driven Support: History of supporting and advocating for students in alignment with institutional values and policies, including a commitment to fostering an environment of respect of distinct perspectives and promoting civility and belonging.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to interact with colleagues, supervisors, and customers face to face.
* Ability to meet consistent attendance.
WORKING CONDITIONS
A fast-paced office and library environment that requires flexibility and adaptability to reassess priorities as needed. The role involves a high level of customer service and frequent interaction with patrons, along with regular physical activity. Regular duties include repetitive computer use involving a keyboard and mouse, as well as physical tasks such as bending, stooping, reaching, and lifting library materials. Nights and weekends are required including Sunday through Thursday. Must be flexible to adjust the work schedule to accommodate changes in operational hours, including over university breaks, summers, and holidays and to meet staffing needs. This position is not eligible for the staff hybrid work program.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
.
Digital Accessibility Content Assistant
Remote reference assistant job
Job Title: Digital Accessibility Content Assistant Pay Rate: $16.50 per/hour The Digital Accessibility Content Assistant applies digital accessibility core skills and guidelines to St. Thomas digital content including Word documents, Canvas sites, PDFs, PowerPoints, and more. This position helps create new accessible content, improve digital content that is not yet accessible for all learners, and teach others about these practices. The Digital Accessibility Content Assistant will also help identify ways to use Artificial Intelligence (AI) and automated tools to help with digital accessibility.
The Digital Accessibility Content Assistant position requires strong reading and writing skills, attention to detail, strong initiative, and a desire to learn digital accessibility practices and teach others. This is a great opportunity to provide leadership around improving digital accessibility and technology practices at St. Thomas while building competence in a skill set critical to careers in this digital age. Training will be provided as needed to address specific digital accessibility functions.
This 20 hour a week position allows you to work on the St. Paul campus with some opportunity for remote work if you have the equipment and high-speed internet required. Hours and locations will be determined with your supervisor. The Digital Accessibility Content Assistant reports to the Digital Learning Success Manager and will work with many other team members.
ESSENTIAL FUNCTIONS
* Create digitally accessible Word documents, PDFs, and PowerPoints.
* Use and train others to use accessibility checker tools (e.g., in Canvas, Microsoft 365, or third party tools).
* Help deliver (with others) digital accessibility skills training.
* Review Canvas courses for accessibility and reformat course content to meet specific digital accessibility standards.
* Additional duties related to accessibility, course design, assistive technology (including use of AI) as assigned.
* Curiosity and interest in learning around digital accessibility.
TRANSFERABLE SKILLS (that may occur by serving in such a position)
* Develop and expand accessibility core skills that can be applied across various types of digital content.
* Ability to speak about the human rights, civil rights, laws surrounding the importance of digitally accessible content and access for all.
* Gain additional leadership experience, teamwork and critical thinking skills.
* Learn how to collaborate with various stakeholders across the university.
QUALIFICATIONS
QUALIFICATIONS:
* Graduate or undergraduate student in a degree-seeking program at UST.
* Interest in digital accessibility, assistive technology and artificial intelligence (AI). Basic awareness of how to create digitally accessible content is preferred, not required to apply.
* Ability to collaborate and work as a team member across multiple projects, demonstrating initiative, focus, and flexibility.
* Able to provide respectful, constructive feedback to staff/faculty/student employees on digital content that may require remediation.
* Able to communicate effectively through both written communication and expressive communication via Teams/Zoom and in person.
* Skill in critical thinking and problem solving; often the work involves discerning what is critical information to convey and how to convey it, and when to seek out additional information.
* Detail oriented: ability to complete work accurately and apply specific core accessibility skills.
* Organized and able to keep track of multiple documents and projects at once.
* Respect for confidentiality and academic integrity.
* Fully vaccinated for COVID-19 or eligible for legally required medical or religious exemption.
ADDITIONAL QUALIFICATIONS (PREFERRED, NOT REQUIRED)
* Intermediate knowledge of Microsoft Office applications
* Knowledge about screen readers and/or PDF remediation.
* Experience in using various online technologies.
* Experience in building/editing within a content or learning management system preferred (e.g., Canvas, Canva)
* Basic image editing software skills.
* Awareness of core digital accessibility elements (alt text, table headers, header hierarchies, color contrast, linking, etc.)
* Candidates who have already completed the Digital Accessibility Basics self-paced module and/or Assistive Technology Basics considered an asset.
HOW TO APPLY:
On the University of St. Thomas Jobs page, follow the instructions to complete an online application which includes uploading or creating a resume.
In light of its commitment to create and maintain a safe learning and working environment, student employment with the University of St. Thomas may require consent and successful completion of a background screening.
ELIGIBILITY
To be eligible for student employment, St. Thomas students must be degree seeking at the undergraduate, graduate and doctoral levels. Students must be actively enrolled at least part-time in courses for credit. For further information on eligibility please see the Student Employee Toolkit on One StThomas.
The University of St. Thomas is an Equal Opportunity Employer, including
disability and protected veteran status.
Auto-ApplyDigital Initiatives Librarian (Assistant or Associate Librarian) for the Marriott Library
Remote reference assistant job
Details Information and Inquiries: To learn about the position or provide a nomination, please contact Melanie Hawks, Assistant Dean for Organizational Development and Director of Library Human Resources, at ********************** . Additional information about the application process can be found at ************************************ . : Do you find the idea of making unique primary source materials accessible to researchers exciting? The Digital Library Services Division at the J. Willard Marriott Library seeks a detail-oriented and collaborative individual to create metadata for digital collections, manage our digital exhibits program, and share their metadata expertise within the library and our digital exhibit partners. This person joins a team dedicated to creating descriptive metadata for the long-standing and innovative Digital Library program at the Marriott Library. The library also has engaging collaboration opportunities with Special Collections, our research data program, digital scholarship center, Digital Matters, and more. As the University embarks upon new strategic directions, this is an exciting time at the University of Utah. Work Location : Relocation to the Salt Lake City, Utah area is required and will be financially supported by house hunting and moving allowances. This position is currently designed as a hybrid of on-campus and local remote work. The telecommuting arrangement will be based on the position's needs and authorized at the manager's discretion. Primary Responsibilities : Create descriptive metadata for new collections in the Digital Library ( ********************************* ), using Dublin Core, the Mountain West Digital Library Metadata Application Profile, and/or other metadata standards, with an emphasis on audiovisual and born digital formats. Participate in developing and improving metadata workflows and best practices. Audit metadata from existing collections to identify clean-up projects and improve consistency in the Digital Library. Manage the digital exhibits program ( ****************************** ) providing support, training and consultation. Provide consultations in their areas of expertise on new and emerging projects within the library and on campus. Engage in scholarship or creative activities consistent with the mission of the University and specific position responsibilities. Serve on library and university committees. Management & Supervision: This position reports directly to the Metadata Strategies Librarian and is not currently responsible for supervising other employees. Join us in creating a great organization : We welcome applications from qualified candidates of all backgrounds, including those who may not have followed a traditional career path. We are especially interested in identifying and interviewing candidates with experience and expertise that will contribute to advancing our mission to provide everyone with access to information resources and educational opportunities. The Marriott Library faculty and staff are committed to ensuring that the University of Utah is a place where people can unite in a spirit of belonging and community. The Utah Office of Refugee Services cited the library's leadership efforts when it named the University of Utah “Employer of the Year.” Current digital exhibits highlight the contributions of many different groups in our community, such as women in STEM , Utah's Japanese American community, and youth activist artists. We have a long tradition of incorporating universal design principles into our physical and virtual spaces. The library is currently undergoing a strategic planning process. Our plan will ultimately align with the University's evolving Strategy 2030 ( ************************* ). The information in this posting is intended to give applicants an understanding of the role and the types of skills, experiences, and credentials that will typically make someone qualified for consideration and prepared to meet the position expectations. We do not expect any candidate to be a perfect match for everything listed or to perform all duties with equal proficiently on day one. In your CV and cover letter, please highlight the most relevant qualifications you would bring to this position based on the posting. Required Qualifications: ALA -accredited MLS / MLIS or equivalent. Knowledge of current and emerging metadata standards and best practices Experience creating descriptive metadata for digital collections Strong written, verbal, and interpersonal communication skills Ability to manage multiple projects and responsibilities in a timely and efficient manner Commitment to engage in research and scholarship and potential to achieve promotion and tenure, as demonstrated by a record of research and scholarship and/or an ability to clearly articulate a research agenda. Preferred Qualifications: Demonstrated knowledge of metadata formats, standards, and schemas for digital collections (e.g. Dublin Core, EAD , etc.) Experience using technologies for metadata creation, management, and remediation Experience working with a digital asset management system (e.g. Islandora, Hyrax, CONTENTdm) and/or a web-publishing platform (Omeka, Wordpress) Experience working with metadata transformation through tools, scripting, or regular expressions Demonstrated proficiency and capability with information technology systems in the context of an academic library Criteria for Faculty Appointment : To be eligible for appointment at the Assistant rank, you will need to demonstrate evidence of active participation and involvement in professional and scholarly associations and a record of scholarly engagement. To be eligible for appointment at the Associate rank, you must have demonstrated a record of achievement sufficient to be awarded tenure concurrent with the appointment. At the time of appointment, a packet demonstrating evidence of active participation in professional associations and a record of scholarly engagement will be required. The successful completion of a criminal background check is required by Utah state law ( ************************************* Resources/5-130.html ). Compensation: Salary is for a 12-month effort and will be dependent on qualifications and rank appointment. The budgeted salary range for appointment at the Assistant Librarian rank is $63,000-$68,000. The budgeted salary range for appointment at the Associate Librarian rank is $75,000-78,000. Our excellent benefits include a 14.2% retirement contribution to TIAA - CREF /Fidelity, medical and dental coverage, and generous paid sick and vacation time. Application instructions: Candidates should submit a curriculum vitae , a cover letter describing the strengths you would bring to the role/organization, and contact information for five professional references. Reference letters are not requested. Preferred consideration will be given to all applications received by August 18, 2024.
Senior Product Associate Assisted Services
Reference assistant job in Columbus, OH
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Global Employee Help Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will support the delivery of the strategic roadmap to build employee experiences leveraging workflow capabilities and Life-Cycle events within ServiceNow.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Serve as a single point of ownership for an experience or workflow, leading the product development lifecycle from discovery and design through implementation - coordinating and delivering new epics, features, and writing requirements
Utilize in-depth knowledge of ServiceNow platform and utilize architects to optimize Employee Help solutions, staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
Support a strong risk, controls & conduct framework and a “security-by-design” product mindset
Partner with area and functional product owners, servicing leads, content teams, and business representatives across the Employee Help Product domains to inform and deliver expected business outcomes
Define and track metrics (OKRs) to measure product success
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Cross-functional partnership and collaboration skills - Comfort building and maintaining strong relationships with a broad set of product and functional partners
Stakeholder management - Comfort with managing stakeholder relationships while standing up for product integrity and user experience
Organizational and management skills - Strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment. Strong decision-making skills
Customer obsessed - develops deep data-informed and research based empathy and understanding employee needs, and advocates for them
Preferred qualifications, capabilities, and skills
Knowledge of ServiceNow product - Life Cycle Events, Enterprise Onboarding, or Employee journey management a plus
Auto-ApplyDigital Accessibility Assistant
Remote reference assistant job
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
The Department of Meteorology and Atmospheric Sciences in the College of Earth and Mineral Sciences (EMS) is seeking applicants for the job of Digital Accessibility Assistant for Spring 2026 academic term. The location where the student will perform duties is 418 Earth and Engineering Sciences Building, University Park.
Primary Duties:
* This position will be responsible for work on various projects.
* Using accessibility tools and checklists to audit content on Canvas and university websites
* Reviewing and editing web page and Canvas course content for accessibility compliance (e.g., adding alt text, checking color contrast, applying proper heading structures, editing video transcripts)
* Editing documents including PowerPoint, PDFs, and Word documents to meet accessibility requirements
* Utilizing and proofreading output from AI-based tools to assist in generating accessibility elements such as image alt text, captions, and transcripts
* Working closely with instructional designers and staff to document updates and changes to course materials and resources
* Maintaining records of updates and completed tasks
* Participating in occasional training or team check-ins related to accessibility practices.
General qualifications for the position:
* Proficiency with synoptic meteorology and common weather analysis and forecasting tools, such as skew-T/log-P diagrams and various weather maps
* Strong attention to detail with a high level of accuracy
* Ability to focus on detailed tasks for extended periods
* Basic understanding of web content and tools like Canvas, Microsoft Office 365, and HTML is a plus (training will be provided)
* Interest in or experience with digital accessibility is a plus (training will be provided)
* Familiarity with or willingness to learn AI-based tools for accessibility support
* Dependable, self-motivated, and able to work independently
Schedule & Compensation:
* 20 hours/ week
* $15.00 / hourly
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines
Auto-ApplyProduct Support Assistant
Remote reference assistant job
Satchel AI is on a mission to revolutionize journalism by leveraging advanced AI tools to enhance the efficiency and accuracy of newsrooms. We are looking for a Product Assistant to support our growing team in creating innovative AI-driven solutions. In this role, you will directly contribute to the development of tools that empower journalists and shape the future of media. This is an exciting opportunity to gain hands-on experience in product management and AI technology.
Key Responsibilities:
As a Product Assistant, you will:
Conduct Market Research: Analyze the needs of journalists and news organizations to identify opportunities for AI tool development.
Assist in Product Development: Support the design and development of AI tools that streamline journalistic workflows.
Collect User Feedback: Work with journalists to gather insights and suggestions, helping refine products for optimal use.
Collaborate Across Teams: Engage with developers, AI experts, and journalists to ensure smooth integration of AI solutions.
Create Documentation: Assist in developing user guides and training materials for effective use of our products.
Support Product Launches: Help plan, coordinate, and track product launches, ensuring successful rollouts.
Required Skills and Qualifications:
Strong analytical and problem-solving abilities.
Excellent communication and organizational skills.
Detail-oriented with a passion for technology and journalism.
Familiarity with AI tools and their applications in media is a plus.
A bachelors degree in Business, Journalism, Computer Science, or a related field.
Previous experience in product support, journalism, or AI development is advantageous.
Why Work With Us?
Flexible Work Environment: Work remotely with flexible hours that suit your lifestyle.
Career Growth: Satchel AI is a rapidly growing company, and there are plenty of opportunities for professional development.
Impact: Help shape the future of journalism by working on cutting-edge AI tools.
Collaborative Culture: Join a dynamic team of passionate individuals focused on innovation in media technology.
How to Apply:
If you are ready to be part of a transformative team and contribute to the future of journalism, wed love to hear from you. Please submit your resume along with a cover letter explaining your qualifications and why youre interested in this role.
Additional Information:
Compensation: $25 - $35 per hour (based on experience)
Job Type: Full-time, Permanent
No Fees: Applicants are not required to pay any fees to apply.
Equal Opportunity Employer: Satchel AI is an equal-opportunity employer. We welcome applications from all qualified individuals without regard to race, gender, religion, sexual orientation, or any other characteristic protected by law.
Package Details
Accessibility Services Student Assistant
Reference assistant job in Columbus, OH
Compensation Type: HourlyCompensation: $12.00 The Accessibility Services department needs support for students with visual and/or physical limitations. The Accessibility Services Student Assistant serve as their "eyes" and/or "hands" for reasons related to safety and access.
The Accessibility Services Student Assistant also provide administrative and customer service support to the The Accessibility Services department.
This position is open to students with or without Federal Work Study eligibility.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
Lab Assistant related duties:
This position is to directly and physically assist a student with a disability in a lab setting based on their individual needs. It does not involve teaching, tutoring, or instruction of the material.
The student with the disability will instruct the Lab Assistant on how to perform each task. Both the student and the Lab Assistant are responsible for upholding proper safety protocols and upholding academic integrity.
For example:
pouring chemicals,
reading measurements,
carrying lab equipment,
and/or providing verbal descriptions of visual information.
Office Assistant related duties:
1) Represents the department at the front desk area with a positive, friendly, and helpful attitude.
2) Provides front-line customer service face-to-face or on the phone to students, parents, faculty/staff, and members of the community.
3) Assists callers and visitors with contact information for offices/resources when appropriate.
4) Assists department staff with general offices duties and clerical/administrative work including but not limited to: filing, delivering messages, returning phone calls, sort mail and deliver mail, construct informational packets, make copies, etc.
5) Assembles materials, documents, etc. as related to the department and its processes and procedures.
6) Assists in the maintenance of various department documents using Microsoft Office suite.
7) Accurately file documents within established departmental filing system.
Other:
1) Maintain privacy and confidentiality of student records and other sensitive information.
2) Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
3) Work a consistent, reliable schedule and exhibits regular and punctual attendance.
4) Perform other duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of:
Lab equipment, tools, and supplies. Lab practices and procedures.
Skill in:
Operations of lab related equipment. Organization skills and attention to detail. Reliability. Verbal communication.
Ability to:
Follow directions and instructions. Develop and maintain effective working relationships with coworkers, supervisors, students, and other job contacts; maintain confidential and sensitive information.
Minimum/General Qualifications:
This position requires that any applicant be enrolled as a current student at Columbus State in three or more credit hours in a degree or certificate seeking program. Visit ****************************************************** for a full explanation of eligibility requirements for student employment at Columbus State.
OR
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule:
Lab Assistant required for a student with a disability enrolled in the following courses: Physics 100: Thursday Lab only: 2:00-3:50 p.m. Additional work hours available between office hours of Monday - Friday 8 a.m. to 5 p.m.
Maximum 20 hours per week.
Work will be performed: On-site only.
Pathways/Majors that may be interested in this position:
Biological, Physical, and Mathematical Sciences Pathway
Education, Human Services and Public Safety Pathway
Position Specific Qualifications:
Hired students cannot assist with any courses they are also enrolled in during the semester of instruction.
Preferred Qualifications:
Experience in an academic lab setting
Experience collaborating or working with individuals with physical/sensory disabilities
2.5 GPA or higher
Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
CSTATE GROW (Guided Reflections on Work)
The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
Career and Leadership Development Program (CLDP)
The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
Career competencies you can expect to learn through Student Employment:
Career & Self Development
Critical Thinking
Leadership
Teamwork
Communication
Professionalism
Technology
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Auto-ApplySenior Product Associate - (CAE) Consumer Deposit Assisted AO
Reference assistant job in Columbus, OH
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Assisted and Online Account Opening Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Manages key relationships by working with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results.
Communicates effectively and often by being vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences
Acts a center for knowledge and has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
Demonstrates technical and customer problem solver skills, by asking questions and define the problem and where our platform sits in the Chase ecosystem.
Understands the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
Experience driving change within organizations and managing stakeholders across multiple functions
Demonstrated ability to build a robust partnership with the Quad (Product, Experience, Tech / Architecture / Data & Analytics) to achieve superior results
Good team player and leader inspires action and performance of their team and builds credibility across the enterprise.
Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Good partnership, consulting, and influence skills
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills
Auto-ApplyLibrary Associate 2
Reference assistant job in Wilberforce, OH
Posting Number 0801761 Classification Title Library Associate 2 Working Title Department Library Department Contact Email ************************** Job Summary/Basic Function * Processes invoices for Accounts Payable * Orders, receives, and distributes supplies
* Processes requests for library materials
* Searches databases to verify bibliographic information
* Helps with basic cataloging functions (labels, security strips, ownership stamps, etc.)
* Prepares order records
* Prepares order requisitions for submission to Materials Management
* Places orders for books and other library acquisitions
* Receives books, and other library materials, and compares items received with orders placed
* Maintains all library accounts including Title III and Education and General (E&G) budgets
* Acts as liaison between the library and vendors
* Coordinates hiring, training, and managing Federal Work Study (FWS) student employees
* Compiles and maintains financial and statistical information for reports
* Prepares periodic acquisitions lists including gifts
* Monitors and approves bill payments
* Prepares materials for and receives materials from the bindery
* Receives financial donations and deposits in the Central State University Foundation
* Places requests and work orders for building and library equipment repair
* Works the rotating schedule including nights and weekend.
* Handles basic printer, computer, copier troubleshooting, and report technology issues
* Performs other duties as assigned
Minimum Qualifications
* Bachelor's degree
* Minimum of one successful year of experience working in a library
* Demonstrated customer service experience
* Strong problem-solving skills
* Excellent communication skills
* Knowledge of financial record keeping rules and procedures
Preferred Qualifications
* Experience working with an Integrated Library System (ILS) preferably ExLibris' Alma software
* Knowledge of library operations, including acquisitions, serials, and fulfillment
* Knowledge of computer applications and technology
* Experience working with Banner administrative software
* Ability to understand and follow both verbal and written instructions
* Ability to interact with library personnel, faculty, and students in a productive and harmonious manner
* Willingness to learn and follow library rules, procedures and regulations
* Ability to adjust to varying employment requirements (hours, etc.)
* Knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, Access (or similar software)
* Attention to details
* Accurate spelling and the ability to recognize and correct spelling errors
* Ability to use standard oral and written English
Posting Date 09/02/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants Position Category Staff - Bi-Weekly (Non Exempt) Budgeted Annual Salary Commensurate with experience
Easy ApplyTalent Acquisition Assistant
Reference assistant job in Columbus, OH
We are seeking a Talent Acquisition Assistant!
Franklin County, OH
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.
The Talent Acquisition Assistant will provide support to the Talent Acquisition team for ISBH. The Talent Acquisition Assistant needs to have excellent communication skills, the ability to collaborate effectively, and the ability to multitask in a fast-paced environment.
The salary for this position is $21.40 to $25.05 based on relevant experience.
Essential Functions:
Provides administrative support for the Talent Acquisition Manager and the Talent Acquisition team.
Prepares confidential correspondence and reports.
Prepare ad hoc reporting, such as retention and attrition data.
Searches files and other information sources to answer questions or assemble data for TA team members.
Supports or helps with new employee orientation.
Assists with the preparation of transfer letters, offer letters, and other related TA documents.
Tracks and maintains all hiring bonus information in collaboration with Payroll.
Performs customer service functions by answering applicant status questions or external and internal applicants.
Manages the ISBH TA careers email and responds to all questions and concerns in a timely manner.
Supports recruitment efforts, including scheduling interviews, conducting phone screens, and assisting with the onboarding processes.
Order supplies and materials as needed.
Performs data entry into various HR/TA systems.
Schedules meetings and interviews as requested by the Talent Acquisition Manager.
Support job description changes and documentation.
Creates the agenda for the TA's weekly meeting and maintains the minutes on a weekly basis.
Attends external recruiting functions when needed, i.e. career fairs, conferences.
Maintains an understanding of HR/TA processes in accordance with all applicable internal and external policies, plan documents, procedures, and regulations.
Assists with special projects as directed.
Willingness to be a part of a team and work cooperatively with all ISBH team members.
Travels as needed to assist with duties and the achievement of goals.
Performs other related duties as assigned.
Minimum Requirements:
High School Diploma or GED, required.
Bachelor's degree in human resources, business, or related field, preferred.
SHRM-CP required or obtained within the first 18 months of employment.
2+ years in HR/TA or relevant administrative experience.
Working understanding and knowledge of talent acquisition principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Strong interpersonal, written, and oral communication skills.
Ability to function well in a high-paced and at times stressful environment.
Ability to prioritize work projects, be flexible, pay attention to detail, meet deadlines, and deliver quality customer service.
Superior oral and written communication skills, organization skills, and attention to detail.
Skill in planning, analyzing, and coordinating activities and establishing priorities.
Ability to solve problems and make decisions.
Ability to handle confidential information with discretion.
Planning and organizational skills; capable of multi-tasking across several projects.
Previous experience in a transactional data environment.
Ability to adapt and work in a fast-paced environment.
Proficient with Microsoft Office Suite or related software.
Knowledge of HR /TA systems, such as Applicant Tracking and Payroll.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Conservatory Library Circulation & Stacks Assistant - Spring 2026 (Student Workers)
Reference assistant job in Oberlin, OH
Come join us in the Conservatory Library! Provide excellent customer service to users of the library, overseeing the circulation desk, and enforcing library policy. Maintain library collections via shelving, sorting, inventorying, and retrieving items.
Students are expected to work a minimum of 5 hours per week and often work an average of 5-8 hours per week. Shifts may include mornings, evenings, and/or weekends. Students with evening availability are preferred but not required.
First year students from both College and Conservatory are encouraged to apply!
Any further questions, please reach out to our circulation staff at *****************. We would be happy to answer them.
Responsibilities
* Checking in/out library materials
* Retrieve materials for users
* Answers questions (in-person and via phone) and makes referrals to other departments as needed.
* Enforce library policy
* May be responsible for opening and closing the library
* Support patrons in using library equipment and applications
* Reshelving, shifting, and retrieving materials
* Other duties as assigned.
Qualifications
* Must be enrolled at Oberlin College
* Attention to detail and strong organizational skills
* Able to communicate effectively in both written and oral form
* Clear sense of responsibility for fulfilling scheduled work assignments
* Must be able to bend, reach, climb a stepstool, lift and carry books
* Must be able to complete tasks independently or as part of a team
* Work study award (desired)
* Previous customer service or library experience
Quick Link for Posting *************************************** Compensation
12/hour
Special Instructions to Applicants
Easy ApplyHead of Circulation
Reference assistant job in Xenia, OH
Job Title: Head of Circulation
Starting Hourly Rate: $24.31 Pay Grade: 20
Reports to: Head Librarian
Employment Status: Full Time
FLSA Status: Exempt
Hours: Full time, 40 hours per week (schedule includes daytime, evening and weekend hours)
Job Objective
To promote the mission and values of the Greene County Public Library. To carry out objectives and goals of the strategic plan to better serve the community. Supervises the Circulation Department; responsible for quality and efficiency of departmental services. Performs and oversees a variety of clerical tasks; works under the supervision of the Head Librarian, but at times may work unsupervised and be expected to solve problems and serve patrons independently. Serves as facilitator and leader of system-wide Circulation meetings, procedures, and communications.
Requirements
Essential Job Functions
Supervises and participates in all operations of the Circulation Department's tasks and services.
Provides high level of patron service, mediates patron concerns and addresses any problems or needs at the circulation desk; refers the most difficult problems to the appropriate management staff level.
Serve as the lead for library circulation policy, procedures, and practices; functions as a resource to staff for circulation questions and issues.
Interviews, selects, and trains new employees; trains and makes assignments to employees; evaluates employees and counsels them on the solution of new or difficult problems.
Checks out and Checks in materials using computerized system; collects fines and charges for payment of lost items; enters renewals and reserves for materials; registers borrowers; handles circulation questions from patrons in person or by telephone.
Supervises opening and/or closing procedures including daily requests lists, delivery, cash drawer balancing, and statistics gathering. Ensures deposits and financial recordkeeping are completed promptly and accurately.
Prepares schedules, coordinates meetings, and schedules substitutes (as needed) for circulation staff.
Checks and signs timesheets; maintains an accurate account of staff budgets.
Conducts special studies, surveys, and projects as assigned.
May act as person in charge during the Head Librarian's absence.
Submits departmental reports and statistics; prepares departmental budget for inclusion in the library's annual budget request.
Monitors and troubleshoots self-service computers, and security equipment.
Coordinates and chairs Circulation Round Table meetings for the Library system. Takes initiative and leadership in representing the library.
Maintains and updates system-wide Circulation Manual and procedures. Identifies areas for development and improvement. Communicates changes, and conducts or facilitates training where needed.
Keeps abreast of trends and technology in circulation services. Routinely evaluates
procedures and implements improvements or modifications.
Attends workshops, conferences, seminars, and meetings, and any other professional development opportunities to stay abreast of current developments in the Library field. Attends system-wide Library Council meeting.
Keeps abreast of information by regularly reading email, minutes and staff website as well as attending staff meetings.
The supervisor may require other related duties. These duties are nonessential functions of this position.
Skills, Knowledge and Abilities
Ability to provide a high level of customer service for staff and patrons ; ability to secure the cooperation of others and develop and maintain a positive teamwork environment; shows tact and courtesy; shows good judgment.
Ability to organize and demonstrate attention to detail.
Ability to communicate clearly; listens, understand, speak, and write effectively.
Ability to work with minimal supervision and ability to handle routine problems. Keeps supervisor informed of departmental needs and concerns.
Working knowledge of library computer systems and applications including circulation
software, Internet, office software, and e-mail.
Knowledge of current best practices in library operation methods, techniques, and quality standards.
Qualifications
Bachelor's degree from an accredited college or university and successful experience in library public service.
Two years supervisory experience strongly preferred.
Experience with Integrated Library Systems.
Environmental Conditions
Work is performed in an office-like setting, but with need for considerable mobility: light lifting, bending, stooping, stretching and sitting at a variety of desks and service points.
Employee may be scheduled to work evening and weekend hours, including Sundays; schedules may be altered depending on the needs of the library.
Benefits
The library pays an amount equal to 14% of each employee's salary into the Ohio Public Employee Retirement System, the employee pays 10% to OPERS
The library contributes a percentage of the employee's salary for Medicare
Vacation (10-20 days per year based on educational level and/or years of service)
Sick leave (12 days credit per year)
Personal leave (3 days credit per year)
Holidays (8 Standard and 2 Floating)
Parental Leave
Merit time off, if warranted
Bereavement time, if needed
Employee Assistance Program for employee and eligible family members
Voluntary participation in the Ohio Deferred Compensation Plan
Eligibility for Tuition Reimbursement program after one full year of employment (between $3000 and $4000 per year depending on the subject being studied)
Dental insurance: employer pays 100% of single premium; additional coverage for dependents is at employee expense
Health Insurance: Employer pays 90% of premium, Employee pays 10% of premium
Life Insurance: Employer pays 100% of premium; supplemental coverage offered at employee's expense.
Auto-ApplyPart-time Library Assistant
Reference assistant job in Rio Grande, OH
The University of Rio Grande/Rio Grande Community College seeks a part-time library assistant for the Jeanette Albiez Davis Library on the main campus in Rio Grande, Ohio. This position works primarily 4-8 hour shifts during the library's open hours, which includes some evenings and weekends.
The position's primary focus is to provide and supervise high quality customer service at various contact points (e.g., reference and/or circulation desks) for students, faculty, staff and community members visiting and using the library and its services. The successful candidate works directly with patrons to help them find and use either print or electronic resources to fulfill their information needs.
This position also manages the library's social media pages and plans and executes programs and events. As part of this, the person in this position also creates graphics, flyers, handouts, and LibGuides.
Qualifications:
* High School Diploma or quivalent.
* Knowledge of the research process.
* Experience with library/information resources and search tools.
* Ability to troubleshoot basic computer problems.
* Ability to appropriately handle confidential information (understands and applies university and library policies and procedures).
* Ability to oversee the security of the building's resources and occupants (manages library's opening and closing procedures and addresses patron complaints and problem behavior).
* Strong interpersonal and communication skills; some previous library experience preferred.
* Service oriented, self-motivated, and able to work both independently and as a member of a team.
* Ability to be flexible and adaptable.
* Ability to lift an excess of 25 lbs.
Application Instructions:
Qualified applicants must send a cover letter detailing their interest and qualifications, updated resume, and the names and contact information of at least three professional references through the University's online application tracking system.
Review of applications will begin immediately. Position is open until filled. Background check required prior to hire. For additional information about Rio, please visit: ***********
The University of Rio Grande/Rio Grande Community College is America's unique private/public institution of higher education designed to provide learners the opportunity to attain a high-quality, high-value education. Our personalized, learner-centered environment promotes successful lives, careers, and responsible citizenship. The campus of the university and community college is nestled in the rolling hills of southeastern Ohio, and is adjacent to the original Bob Evans Farms and Homestead in Rio Grande.
Senior Product Associate - (CAE) Consumer Deposit Assisted AO
Reference assistant job in Columbus, OH
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Assisted and Online Account Opening Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Manages key relationships by working with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results.
Communicates effectively and often by being vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences
Acts a center for knowledge and has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
Demonstrates technical and customer problem solver skills, by asking questions and define the problem and where our platform sits in the Chase ecosystem.
Understands the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
Experience driving change within organizations and managing stakeholders across multiple functions
Demonstrated ability to build a robust partnership with the Quad (Product, Experience, Tech / Architecture / Data & Analytics) to achieve superior results
Good team player and leader inspires action and performance of their team and builds credibility across the enterprise.
Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Good partnership, consulting, and influence skills
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills
Auto-ApplyScience and Engineering Librarian (Assistant Librarian) for the Marriott Library
Remote reference assistant job
Bookmark this Posting Print Preview | Apply for this Job Posting Details The University of Utah, an AA/EO employer, encourages applications from all qualified individuals, and provides reasonable accommodation to the known disabilities of applicants and employees. The University of Utah values candidates who have experience working in settings with students, staff, faculty and patients from all backgrounds and possess a strong commitment to improving access to higher education, employment opportunities, and quality healthcare for historically underrepresented groups.
Position Information
Proposed Faculty Rank Assistant Librarian Department 00790 - Marriott Library - Operations City Salt Lake City, UT Track Tenure Track New Position to Begin May 1, 2026 (negotiable) Details
Information and Inquiries: To learn about the position or provide a nomination, please contact Melanie Hawks, Assistant Dean for Organizational Development and Director of Library Human Resources, at **********************. Additional information about the application process can be found at *************************************
Come work in a student-centered library with a team that excels in supporting the teaching and research mission of the University of Utah. The J. Willard Marriott Library seeks to recruit two tenure-track librarians who will enrich and strengthen our organization. We seek qualified applicants with broad knowledge in science and engineering. The Librarians will develop, implement, and assess learning experiences concerning library research tools, methods, and strategies. They will also build connections with academic programs to increase engagement with library resources and services, as well as manage library collections and services to meet research and curricula needs. Working in conjunction with faculty and staff in the library and across campus, the librarians will help set the direction for STEM teaching, engagement, and outreach.
Work Location: Relocation to the Salt Lake City, Utah area is required and will be financially supported by a moving allowance. This position is currently designed as a hybrid of on-campus and local remote work. The telecommuting arrangement will be based on the position's needs and authorized at the Head of Teaching, Research & Outreach's discretion.
Primary Responsibilities:
* Guide students, faculty, and staff in searching, locating, and evaluating the ethical use of information to achieve their scholarly goals
* Design, develop, and deliver learning experiences and assessments for course-integrated library instruction in a variety of teaching modalities
* Create materials to enhance learning
* Collaborate with departmental faculty and students in developing collections
* Contribute to the development and dissemination of knowledge through research and creative activity
* Participate in professional, university, and/or public service
Join us in creating a great organization: We welcome applications from qualified candidates of all backgrounds, including those who may not have followed a traditional career path. We are particularly interested in identifying and interviewing candidates with experience and expertise that will contribute to advancing our mission of providing everyone with access to information resources and educational opportunities. At the core of the Marriott Library is a responsive and adaptive service culture.
Recognizing student success as the U's top priority, we have invested in making course materials and technology more accessible and developing resources to support groups with specific needs, such as first-generation students.
The College of Science and John and Marcia Price College of Engineering are highly-ranked research-intensive colleges with growing student populations in 21 departments and degree programs, 3 colleges/schools (College of Mines & Earth Sciences, Kahlert School of Computing, and School of Biological Sciences), and 4 centers. They prepare students for jobs across the STEM spectrum from K-12 science and math education to research on emerging technologies. With a strong translational science and an entrepreneurial spirit, students are prepared "to face tomorrow's challenges, innovate new solutions and technologies and to improve overall quality of life." Some featured science and engineering initiatives include the Bench-to-Bedside medical device competition, the Utah Frontier Observatory for Geothermal Research (FORGE) project, and first-year ACCESS Scholars community. Additionally, the Vice President for Research created interdisciplinary research hubs and working groups with science/engineering areas to expand, including aerospace, energy, water, critical minerals, and wildfire.
The information in this posting is intended to provide applicants with an understanding of the role and the types of skills, experiences, and credentials that typically make someone qualified for consideration and prepared to meet the position's expectations. We do not expect any candidate to be a perfect match for everything listed or perform all duties equally proficiently on day one. In your CV and cover letter, please highlight the most relevant qualifications you would bring to this position based on the posting.
Required Qualifications:
* ALA-accredited MLS/MLIS or equivalent
* Commitment to learning and supporting students, staff, and faculty in the College of Engineering and the College of Science
* Commitment to collaborating with faculty in teaching first-year, capstone, and graduate courses and other courses or workshops using various pedagogical methodologies
* Familiarity with the current research, information sources, and scholarly trends in STEM disciplines and librarianship (e.g., open science, data management, AI)
* Demonstrated ability to initiate and manage projects both independently and as part of a team
Preferred Qualifications:
* Educational background in science, engineering, computing, or related discipline
* Experience with classroom teaching and/or library instruction.
* Commitment to learn about intellectual property (IP), particularly patents, to collaborate with researchers and other IP librarians
* Commitment to learn about evidence synthesis and assisting researchers with projects following current methodologies and standards
* Experience with grants/external funding, working with faculty, principal investigators, and research teams
* Proven success in building and sustaining strong, collaborative partnerships through a positive service orientation and proactive liaison and outreach initiatives.
Criteria for Faculty Appointment:
To be eligible for appointment to our faculty, you will need to demonstrate evidence of active participation and involvement in professional and scholarly associations or a record of scholarly engagement.
The successful completion of a criminal background check is required by Utah state law (************************************* Resources/5-130.html).
Compensation:
Salary is for a 12-month effort and will be dependent on qualifications. The budgeted salary range is $64,000-$67,000. Our excellent benefits include a 14.2% retirement contribution to TIAA-CREF/Fidelity, medical and dental coverage, generous paid sick and vacation time, and tuition benefit.
Application instructions: Candidates should submit a curriculum vitae, a cover letter describing the strengths you would bring to the role/organization, and contact information for five professional references. Reference letters are not requested.
Preferred consideration will be given to all applications received by January 4, 2026.
EEO/Non-Discrimination Information
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:
***************************************
Online reports may be submitted at oeo.utah.edu
Notice
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at ************** for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at ************** or ************** or University Human Resource Management at ************** if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
************************************ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Special Instructions for Candidates
Required documents to upload:
* Cover Letter
* Curriculum Vitae
* List of 5 Professional References
Preferred consideration will be given to all applications received by January 4, 2026.
Open Date 12/01/2025 Close Date Open Until Filled Yes Requisition Number PRN01432CF Type Faculty
Posting Specific Questions
Required fields are indicated with an asterisk (*).
* * How did you hear about this position?
* University of Utah Web Page
* Internet: search engine, online job board, etc.
* University of Utah employee referral
* Career Services / Campus Job Fair
* Community / Government Agency
* Other / Unknown
Applicant Documents
Required Documents
* Cover Letter
* Curriculum Vitae
* List of References
Optional Documents
* Historical Only - Do Not Use - See Description for More Information - Appropriate discharge document (such as DD-2214) - Veteran Only
* Historical Only - Do Not Use - See Document Description for More Information - Addendum to the University of Utah - Veteran Only
Auto-ApplyLibrary Assistant for Microforms and Government Information
Remote reference assistant job
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
The Pennsylvania State University is seeking to hire library support.
The Information Assistant provides research and reference assistance to library users with an emphasis on support for Microforms and Government Information. This is a public service position providing friendly, welcoming assistance to walk-up, telephone, and "remote" library users. The Information Assistant will receive advanced training in Microforms and Government Information resources and will field questions related to student and faculty research and library information needs. They will assist users with Library databases and electronic services; advise and consult on library policies and procedures related to library services and collections; troubleshoot equipment related problems; perform opening and closing functions; greeting patrons with a welcoming attitude; attend on-going library trainings for professional development; attend department meetings and training sessions; and provide project support.
This position is located in person at the University Park campus. Dependability and arriving promptly when assigned to work are part of the responsibilities. Resume and cover letter required for consideration.
The ideal candidate will posses the following qualities:
* · Commitment to diversity
* · Experience in a public service setting (such as a library) and a strong demonstrated commitment to and practice of excellent customer service.
* · Excellent interpersonal skills and ability to work in a collaborative team environment; strong oral and written communication skills, including excellent command of the English language.
* · Demonstrated a high level of reliability; broad knowledge and interest in library research, information literacy, and research or work experience that demonstrates a strong interest in supporting research and information needs of Penn State students and faculty.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
BACKGROUND CHECKS/CLEARANCES
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
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Auto-ApplyMCT Library Circulation Assistant (Spring 2026)
Reference assistant job in Oberlin, OH
Provide excellent customer service to users of the library, including circulating materials and communicating library policy. Maintain the collections by shelving, retrieving, inventorying, etc. library materials. Assist with library services such as OhioLINK and ILL processing, scanning materials, and basic servicing of electronic equipment.
Responsibilities
Responsible for circulation desk services, including checking in and out library materials, paging materials (including Reserve and AV), answering telephone calls, assisting users with online library resources such as OBIS, answering user questions and referring patrons to other departments, enforcing library policies, maintaining the security of the building and collections, servicing photocopiers, scanners, printers, and microform readers, and responding to emergencies. Responsible for shelving library materials and maintaining the organization and cleanliness of the collections, including shelf reading, inventorying, dusting, and shifting large sections of books, in both the Terrell Main Library and Carnegie Stacks. May be assigned additional duties such as delivering materials to branch libraries, packing and unpacking OhioLINK and ILL shipments, scanning library materials, or other duties as required.
Qualifications
Desired Qualifications: Team player: works well as a member of a group; Problem solver; Good attention to detail; able to work independently; Must be dependable, with a clear sense of responsibility for fulfilling scheduled work assignments.
Required qualifications: Must be enrolled at Oberlin College; and punctual; must be able to follow written and oral instructions; must be able to communicate effectively; must be able to complete tasks independently and as part of a team.
Quick Link for Posting *************************************** Compensation
$12.00/hr.
Special Instructions to Applicants
Please submit all applications by Friday, November 14th. This position also requires a remote (Zoom) OR an in-person interview. You will be contacted by ***************** to arrange a date and time for said interview.
Oberlin College Library actively seeks a diverse student staff.
OBERLIN COLLEGE IS AN AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER
Easy ApplyPart-time Library Assistant
Reference assistant job in Rio Grande, OH
The University of Rio Grande/Rio Grande Community College seeks a part-time library assistant for the Jeanette Albiez Davis Library on the main campus in Rio Grande, Ohio. This position works primarily 4-8 hour shifts during the library's open hours, which includes some evenings and weekends. The position's primary focus is to provide and supervise high quality customer service at various contact points (e.g., reference and/or circulation desks) for students, faculty, staff and community members visiting and using the library and its services. The successful candidate works directly with patrons to help them find and use either print or electronic resources to fulfill their information needs. This position also manages the library's social media pages and plans and executes programs and events. As part of this, the person in this position also creates graphics, flyers, handouts, and LibGuides. Qualifications:
High School Diploma or quivalent.
Knowledge of the research process.
Experience with library/information resources and search tools.
Ability to troubleshoot basic computer problems.
Ability to appropriately handle confidential information (understands and applies university and library policies and procedures).
Ability to oversee the security of the building's resources and occupants (manages library's opening and closing procedures and addresses patron complaints and problem behavior).
Strong interpersonal and communication skills; some previous library experience preferred.
Service oriented, self-motivated, and able to work both independently and as a member of a team.
Ability to be flexible and adaptable.
Ability to lift an excess of 25 lbs.
Application Instructions: Qualified applicants must send a cover letter detailing their interest and qualifications, updated resume, and the names and contact information of at least three professional references through the University's online application tracking system. Review of applications will begin immediately. Position is open until filled. Background check required prior to hire. For additional information about Rio, please visit: ***********
The University of Rio Grande/Rio Grande Community College is America's unique private/public institution of higher education designed to provide learners the opportunity to attain a high-quality, high-value education. Our personalized, learner-centered environment promotes successful lives, careers, and responsible citizenship. The campus of the university and community college is nestled in the rolling hills of southeastern Ohio, and is adjacent to the original Bob Evans Farms and Homestead in Rio Grande.
Rare Books Librarian (Assistant Librarian) for Marriott Library
Remote reference assistant job
Details Job Summary Join an innovative and student-focused team in working with historical books and artifacts as part of a dynamic teaching and research environment. The Division of Special Collections at the J. Willard Marriott Library seeks a vital contributor to its research, teaching, and collections development missions in the role of Rare Books Librarian. This key position will help guide the strategic direction of Special Collections by acting as the primary caretaker of one of the major rare books collections in Utah and the Intermountain West. An active and visible presence on campus, the Librarian will establish collaboration and teaching opportunities in a wide range of subjects and uses of collection items. Reporting to the Associate Dean of Special Collections, the Rare Books Librarian will participate in setting divisional priorities and developing practices and policies together with the Special Collections leadership team. Relocation to the Salt Lake City, Utah area is required and will be financially supported by house hunting and moving allowances. This position is currently designed primarily on-campus with flexibility for limited remote work based on the needs of the position and authorized at the discretion of the Associate Dean. Aligned with the University's commitment to “ Celebrating U Completely ,” we seek qualified applicants who bring perspectives and experiences that will enrich and strengthen our organization and enhance diversity, equity, and inclusion efforts on our campus. We invite applications from candidates who may not have followed a traditional educational or professional path. All candidates should be prepared to discuss how they see themselves contributing to the University's equity, diversity, and inclusion efforts. The library serves an increasingly diverse constituency of patrons, and our employees, services, collections, and policies should honor and reflect this diversity. We are therefore interested in candidates who have experience with historically excluded groups and who are committed to advancing our mission to provide equitable access to information resources. To learn about the position or to share a nomination, please reach out to Melanie Hawks, Assistant Dean for DEI and Director of Library Human Resources, at ********************** . Additional information about the application process can be found at ************************************ Responsibilities Overseeing the foundational activities of the Rare Books department by leading full-time Curator and part-time staff in providing collection security and appropriate use; Reaching out to the University's colleges and departments to provide innovative teaching opportunities utilizing the Library's rare and antiquarian collections; Supporting students, faculty, and visiting scholars in their research of collection resources, providing active reference services and scheduled Reading Room desk shifts; Providing training for divisional colleagues and patrons in the use and handling of rare volumes and other materials; Partnering with book dealers and donors to identify needs and to actively build the collection; Planning, organizing, and installing physical and digital exhibitions to promote and highlight collection materials and uses; Working with the Library's Preservation department to identify and prioritize conservation strategy for rare books materials; Developing an active outreach program which may include giving presentations, tabling, writing blog posts, enhancing website and online presence, and publishing scholarly or creative articles; The responsibilities, qualifications, and preferences listed in this posting are intended to give applicants an understanding of the role we are seeking to fill and the types of skills, experience, and education that may have prepared someone to be effective in this role. We do not expect any candidate to be a perfect match for this list or to perform all of the duties with equal proficiency on day one. In your resume and cover letter, please highlight the most relevant qualifications you would bring to this position based on the posting, and tell us how your background, perspective, and experience will help us fulfill our mission and meet our goals. Required Qualifications ALA -accredited MLS / MLIS or the equivalent combination of a relevant advanced degree and experience 3 years experience working in a curatorial role with rare and antiquarian materials Knowledge of technological developments and historical movements in book history, from records of written communication in antiquity through East Asian, European, and American printing practices, to current trends Familiarity with two or more subject areas represented within the collection, including the history of science, the American West, the European Enlightenment, Arabic manuscripts, the fine press movement, and contemporary book arts Knowledge of environmental and security needs of collection materials and familiarity with accessioning, organization, processing, and maintenance of collections Experience in teaching with primary research materials and developing course offerings with subject experts in a wide range of disciplines Ability to work closely with colleagues in other departments in Special Collections and divisions within the Library To be eligible for appointment to our faculty, you will need to demonstrate evidence of active participation and involvement in professional and scholarly associations or a record of scholarly engagement. The successful completion of a criminal background check is required by Utah state law ( ************************************* Resources/5-130.html ). Preferred Qualifications 5 years experience working directly with primary research materials in a Special Collections, archives, museum, or the rare book trade Experience with leadership, supervision, and training full-time and/or student staff Reading, writing, or speaking skills in a second language Ability to create or continue open communication and cooperation with state of Utah institutions and public entities Demonstrated proficiency and capability with information technology systems in the context of an academic library Experience working on academic research projects using primary research materials, including contributing to grant applications or project oversight Compensation: Appointment is anticipated at the Assistant Librarian rank. We do not plan to appoint at the rank of Associate Librarian or to hire with tenure. The salary range budgeted for this position is $63,000 to 66,000. Excellent benefits include a 14.2% retirement contribution to TIAA - CREF /Fidelity, medical and dental coverage, and generous paid sick and vacation time. Preferred consideration will be given to all applications received by January 1, 2024.