Top Reference Librarian Skills

Below we've compiled a list of the most important skills for a Reference Librarian. We ranked the top skills based on the percentage of Reference Librarian resumes they appeared on. For example, 13.6% of Reference Librarian resumes contained Library Materials as a skill. Let's find out what skills a Reference Librarian actually needs in order to be successful in the workplace.

The six most common skills found on Reference Librarian resumes in 2020. Read below to see the full list.

1. Library Materials

high Demand
Here's how Library Materials is used in Reference Librarian jobs:
  • Designed, developed and implemented circulation management policies, procedures and practices that facilitated the circulation of library materials.
  • Answered reference questions, advised and assisted patrons in the selection, organization and interpretation of library materials
  • Monitored public use of library facilities and assisted patrons in location of library materials and equipment.
  • Cataloged/classified library materials from Library of Congress to the National Library of Medicine classification system.
  • Processed and cataloged new library materials; routed publications to attorneys.
  • Developed operating processes in bar coding library materials.
  • Assisted patrons in obtaining library materials and information.
  • Produced marketing materials for library materials and services.
  • Participate in selection of new library materials.
  • Conduct daily inventory of library materials.
  • Cataloged library materials using EOS Web
  • Helped students find library materials, helped students with computer-related questions or problems, scanned and digitized documents as requested.
  • Created visually attractive library signage, brochures, and displays promoting library materials, programs, and community resources.
  • Cataloged and classified library materials (new and donations) into the Library of Congress classification system.
  • Assisted professional staff in classifying and cataloging books, documents, serials, and other library materials.
  • Assisted patrons with research, readers' advisory, computer programs, and library materials.
  • Cataloged various types of library materials, including videos, music scores and government documents.
  • Checked out and check in books, journals, reserve books and other library materials.
  • Teach classes on the use of library materials in the sciences and psychology.
  • Provided hands-on training and support in use of library materials and electronic resources.

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2. Patron Accounts

high Demand
Here's how Patron Accounts is used in Reference Librarian jobs:
  • Managed patron accounts and material records in Polaris Library.
  • Maintain confidentiality while accessing patron accounts.
  • Created and updated patron accounts, allocated fines, and conducted missing item searches.
  • Updated book records and retrieved archived data; handled patron accounts.
  • Assessed charges to patron accounts; collects fees and charges.
  • Resolved various problems and disputes on patron accounts

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3. Reference Services

high Demand
Here's how Reference Services is used in Reference Librarian jobs:
  • Provided in-person, telephone, and email reference services to library community * Conducted library and computer instruction sessions for patrons
  • Cross-trained circulation department staff to provide basic reference services due to limited staffing and increased operation hours.
  • Provided reference services for faculty and students through one-on-one consultations, presentations and training sessions.
  • Provided specialized reference services, inventory management, loss prevention, and administrative duties.
  • Provided professional reference services to patrons at a busy and dynamic public library.
  • Provided in-person and remote reference services at a university of approximately 4,200 students.
  • Reference services, readers' advisory services, facilitating and developing adult programs/workshops.
  • Delivered reference digital and print reference services and managed reference collection.
  • Maintain statistics for Reference Services and provided statistical reports as needed.
  • Provided variety of reference services and bibliographic instruction in various subjects
  • Provided reference services and research consultations in person and virtually.
  • Provided reference services to university students and other researchers.
  • Provided research and reference services for international development researchers.
  • Provided adult reference services and supervised circulation staff.
  • Evaluated and recommended database resources for reference services.
  • Provided reference services and taught bibliographic instruction to students
  • Provided reference services to the university community.
  • Conducted bibliographic instruction sessions and reference services for the students, faculty, and staff of Rutgers, Camden Campus.
  • Managed reference services, to include: establishing reference policies, training library staff, and selecting and deselecting materials.
  • Cataloged print and all media materials, provided reference services and bibliographic instruction for UWC - FdL academic community.

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4. Collection Development

high Demand
Here's how Collection Development is used in Reference Librarian jobs:
  • Managed the Environmental Sciences and Decision Information Systems Library, at ANL providing research support collection development and Journal subscription renewals.
  • Performed special assignments related to collection development and creation of bibliographic instruction aids for classes in many disciplines.
  • Participated in collection development activities to recommend acquisition of new reference resources and evaluated computerized reference sources.
  • Conduct in-person and telephone reference, collection development and evaluated materials in preparation for library move.
  • Participated in collection development of reference resources in the areas of natural science and education.
  • Participated in weeding and collection development of HPL s general nonfiction collection.
  • Directed collection development, acquisitions, cataloging and weeding of reference resources.
  • Provided general reference service; audiovisual librarian; collection development for biographies.
  • Conducted collection development based on demographic data and users' expectations.
  • Created, developed, and maintained adherence to Collection Development Policy.
  • Functioned as resource maintenance librarian, including cataloging and collection development.
  • Participate in collection development projects in a variety of topic areas.
  • Participated in collection development projects in humanities and social sciences.
  • Participated in collection development and other duties as assigned.
  • Developed & Organized Local History & Genealogy Room/Collection Development.
  • Coordinated collection development in biology, botany and zoology.
  • Performed collection development for non-fiction books and adult music.
  • Performed collection development for the Reference and adult collections.
  • Participate in collection development, management and evaluation.
  • Performed collection development and maintenance of assigned collections.

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5. Internet

high Demand
Here's how Internet is used in Reference Librarian jobs:
  • Provided readers with advisory services and instruction in use of automated catalog, electronic databases and Internet.
  • Instructed diverse patron population with internet usage, Microsoft applications, and utilization of research databases.
  • Assisted patrons with reference requests * Utilized Internet resources and online databases * Maintained and cataloged periodicals
  • Trained end-users on internet search techniques and numerous CD-ROM based business research databases
  • Searched internet and computerized databases, both legal and general reference.
  • Performed information searchers utilizing the Internet and Databases.
  • Provided ready reference to other patrons using print, electronic, and internet databases and sources, computers and microfilm readers.
  • Instructed patrons in the use of computerized card catalog and Internet one on one or in a classroom setting.
  • Start several Internet pages for the library, Instant messenger reference services and participated in State Library digital projects.
  • Filled requests for patent family searches, abstracts and related patent searching using Dialog, Lexus and the internet.
  • Instructed patrons in use of computers, e-mail, software, and the internet, and searching electronic databases.
  • Searched a full range of online databases including Lexis/Nexis, DIALOG, Dow Jones, and Internet sources.
  • Conducted classes on searching the Internet, to enable patrons to perform their own research using the Internet.
  • Served on SEAHEC's Web Council and as the library's Intranet and Internet Web Page Developer.
  • Answered customer reference questions, located source materials and assisted with Internet and library's subscribed databases.
  • Assisted patrons with computer use and Internet searching; helped resolve problems in the local area network.
  • Assist patrons in the use of SAM electronic sign-in system, the Internet and MS Office products.
  • Provided reference services, and trained patrons on how to use the Internet and other traditional sources.
  • Provide customized, one on one individual Internet training to patrons based on their level of proficiency.
  • Demonstrated and provided instruction on a daily basis for online and CD-ROM databases and the Internet.

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6. Online Databases

high Demand
Here's how Online Databases is used in Reference Librarian jobs:
  • Searched archival and online databases for appropriate informational data.
  • Assisted users with accessing library computers and online databases.
  • Performed literature searches using online databases and library catalog.
  • Prepared presentations for students on using online databases.
  • Assisted newspaper reporters with research for their articles using various online databases.
  • Created informational handouts to assist users in navigating the library's website and its online databases.

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7. Reference Desk

high Demand
Here's how Reference Desk is used in Reference Librarian jobs:
  • Staffed Reference Desk and had collection development responsibilities and participated in professional associations.
  • Provided bibliographic instruction at the Reference Desk and assisted library patrons.
  • Provided ready reference in high volume speed oriented reference desk
  • Provided excellent customer services at circulation and reference desks.
  • Assisted students in person, by phone, via email and through a text message service while attending the reference desk.
  • Provide on-call reference desk professional librarian service to any of nine (9) community libraries in the Providence library system.
  • Staffed reference desk in various branches, providing quality, on-demand reference services to library patrons of all abilities and backgrounds.
  • Provide Reference Desk services and private reference consults with clinicians, researchers, patients, their families and the public.
  • Created subject bibliographies in the Humanities * Shared coverage of the Reference desk, including the supervision of student staff.
  • Volunteered my free time to assist other librarians at the university library's central reference desk by handling patron requests.
  • Reference desk duties and supervision of the library during the evening hours, including circulation desk staff and student workers.
  • Assisted Davenport students at the Reference Desk with materials relating to Business Administration and other careers related to Business.
  • Worked at the reference desk, coordinated library skills seminars for university students and assisted with other library duties.
  • Provide traditional reference desk service to patrons within the library as well as via telephone, and email.
  • Supported patrons on the reference desk in person, via telephone, and through online chat reference systems.
  • Managed the reference desk, applying knowledge in library resources and databases while providing direction for student workers.
  • Field questions from patrons at a busy reference desk assessing their needs and the reliability of the sources.
  • Provide reference desk professional librarian service, copy cataloging of fiction works, and circulation desk coverage.
  • Reference desk, aiding patrons in finding books, doing research, reserving materials and answering questions.
  • Provided support at the Reference Desk in the Main Library with other reference librarians on the team.

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8. Online Catalog

high Demand
Here's how Online Catalog is used in Reference Librarian jobs:
  • Designed, implemented and documented process for adding electronic monographs to online catalog.
  • Check in/checkout circulation materials and assist patrons with online catalog usage.
  • Created and maintained an online catalog of books for student use
  • Added url links to online catalog providing desktop access to full-text resources.
  • Designed or maintained library web site and online catalogues.
  • Maintained online catalog Provided interlibrary loan functions Cataloged all books, reports and audio-visual materials

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9. Interlibrary Loan

high Demand
Here's how Interlibrary Loan is used in Reference Librarian jobs:
  • Assisted patrons in the use of library resources, subscription databases and InterLibrary Loan resources.
  • Performed administrative functions including check-in and coding of new materials, order processing, and management of interlibrary loans.
  • Managed administrative work for ordering library acquisitions, attorney requests, and Interlibrary Loans.
  • Coordinated and prepared materials for interlibrary loan, assisted in general sorting and filing.
  • Presented information about copyright law and the implications for interlibrary loan to university attorney.
  • Developed technical tutorials on conducting library database research and interlibrary loan processes.
  • Performed routines and procedures related to manual and automated interlibrary loans.
  • Provided reference and interlibrary loan services and legal database instruction
  • Process interlibrary loan borrowing requests using WorldCat Resource Sharing.
  • Ordered and processed materials obtained through Interlibrary Loan.
  • Processed interlibrary loans for medical students and faculty.
  • Assisted with interlibrary loan processing and programming.
  • Provide circulation and interlibrary loan requests services.
  • Managed the Interlibrary Loans and Circulation Department.
  • Generated interlibrary loans and document deliveries.
  • Assist patrons with interlibrary loan requests
  • Followed up on all requests for books or information; if not immediately available by taking interlibrary loan requests.
  • Reviewed interlibrary loan forms and taught computer courses, adapting the material to the needs of the patrons.
  • Assisted with document delivery scanning and processing interlibrary loan, borrow direct, and Call Slip requests.
  • Assisted library patrons with genealogy research, reader services, computer room, Interlibrary loan processing.

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10. Literacy

high Demand
Here's how Literacy is used in Reference Librarian jobs:
  • Promoted and provided training opportunities for information literacy: computer literacy, database access, conducting research, etc.
  • Coordinate Adult Literacy Program including tutor training, learner assessments, and basic literacy collection and resource development.
  • Partnered with other librarians in designing and providing library and information literacy instruction to the student body.
  • Created and presented popular workshops on information literacy and research methods to undergraduate and graduate students.
  • Work extensively with faculty to improve student exposure to information literacy concepts and research methods.
  • Designed curriculum for and taught information literacy and citation style classes based on faculty requests.
  • Provided reference service and taught research/information literacy workshops for numerous courses across the school.
  • Developed and provided e-learning instructional materials in a Literacy Program during off-peak hours.
  • Coordinated with other faculty to develop information literacy collaborative teaching opportunities.
  • Provide reference and library instruction/information literacy services for a 500-student campus.
  • Provided information literacy instruction training for librarians and writing program faculty.
  • Engaged in creating and coding a web-based information literacy tutorial.
  • Designed and delivered classroom courses in information literacy to students.
  • Revised and updated the library s information literacy instruction.
  • Expanded student information literacy in one-on-one and classroom settings.
  • Conducted information literacy sessions for all subjects and levels.
  • Developed informational literacy goals based on faculty needs.
  • Collaborated with librarians to design information literacy curriculum.
  • Make recommendations regarding literacy and availability of materials.
  • Provided information literacy instruction to university students.

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11. Reference Questions

high Demand
Here's how Reference Questions is used in Reference Librarian jobs:
  • Answered reference questions, supervise the maintenance and organization of periodical collection.
  • Answered international patron reference questions via email.
  • Conduct workshops/modules, answer reference questions, and teach patrons how to use library various electronic and hard copy resources.
  • Served as temporary librarian at public library, handling reference questions, checking in/out books, and weeding book collection.
  • Answered reference questions in person and on telephone, processed newspapers and journals, assisted with vertical files, maintained statistics
  • Answered reference questions and provided library instruction in a digital environment for 14 universities in the State System of Higher
  • Served as Department Chairperson and Reference Librarian, providing accurate answers to reference questions both in-person and via telephone.
  • Assist patrons with reference questions on a wide range of subjects, both in person and over the phone.
  • Responded to numerous reference questions on a daily basis and referred students and faculty to the appropriate resources.
  • Responded to hundreds of reference questions through email, phone, letters, and in person requests.
  • Answered reference questions via phone and e-mail ranging from Knoxville community members to residents from international countries.
  • Conducted research for patrons, answered reference questions, assisted with assorted computers and their programs.
  • Assist patrons with reference questions, finding needed resources and putting them on hold if necessary.
  • Researched and answered approximately 700 reference questions per month in a busy Top Ten library.
  • Provided computer support to users, utilize library's databases to answer reference questions.
  • Answered quick and in-depth reference questions, directed patrons on where to find materials.
  • Decided appropriate search strategies; provided answers to routine and complex reference questions.
  • Compiled statistics on door count, circulation, photocopies, and reference questions.
  • Answer reference questions in person, email, phone, or IM.
  • Assisted students with reference questions, computer issues, and general inquiries.

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12. Bibliographic Instruction

high Demand
Here's how Bibliographic Instruction is used in Reference Librarian jobs:
  • Cooperated in Bibliographic Instruction sessions with Purchase College and Library faculty by providing students with electronic Government Information sources.
  • Provided reference service to students and faculty; Provided bibliographic instruction to community college and high school students
  • Conducted bibliographic instructions for graduate, undergraduate, and paralegal students.
  • Conferred with teachers and professors to develop programs in bibliographic instruction.
  • Conduct face-to-face library bibliographic instruction for Art History Undergraduate classes.
  • Conducted bibliographic instruction for use of various reference resources.
  • Provided computer and bibliographic instruction for diverse patrons.
  • Provided readers' advisory service and bibliographic instruction.
  • Provided bibliographic instruction and library orientations and tours.
  • Provided bibliographic instruction for faculty and students.
  • Performed bibliographic instruction to students and faculty.
  • Delivered bibliographic instruction to classes upon request.
  • Provided bibliographic instruction for undergraduate students.
  • Provided bibliographic instruction to incoming freshmen.
  • Teach bibliographic instruction to undergraduate students.
  • Provided reference, bibliographic instruction, and assistance in the use of library resources/services to student, faculty and staff.
  • Prepared handouts on bibliographic instruction, reference sources and bibliographies (both APA and MLA style.)
  • Conduct workshops, bibliographic instruction, and reference interviews with students, professors, and community patrons.
  • Provide bibliographic instruction sessions to classes on use of Library resources.
  • Schedule Bibliographic Instruction classes with Director of Library Services.

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13. Reference Assistance

high Demand
Here's how Reference Assistance is used in Reference Librarian jobs:
  • Performed literature searches and provided research consultation and daily reference assistance.
  • Used medical databases for literature searches and provided medical reference assistance.
  • Provided specialized reference assistance including patent searching & government documents research.
  • Provided one-on-one library reference assistance to undergraduate and graduate students.
  • Assist Librarian in providing reference assistance to library users.
  • Provided reference assistance/patron service for walk-in and telephone inquiries.
  • Provided reference assistance to students at a busy academic library
  • Provide face-to-face and telephonic reference assistance to users.
  • Provided reference assistance to students and instructors.
  • Reference Assistance and Bibliographic Instruction.
  • Coordinated with reference manager, colleagues to provide reference assistance for all ages, interests and K-12 school requirements.
  • Provided legal reference assistance to professors, students, attorneys, and members of the public.
  • Delivered detailed research and quick reference assistance using case law, statutes, and microfiche.
  • Provided reference assistance to patrons using a variety of print and electronic sources.
  • Provide reference assistance to all users of the library evenings and Alt.weekends.
  • Provide face to face and chat reference assistance for students and faculty.
  • Provide legal reference assistance to students, faculty and the public.
  • Provide reader's advisory and reference assistance to patrons when requested.
  • Provided reference assistance at a busy, large library.
  • Provided legal reference assistance and instruction to attorneys and the general public in person, by phone and by email.

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14. Customer Service

high Demand
Here's how Customer Service is used in Reference Librarian jobs:
  • Recognized for providing excellent customer service to patrons and teaching them how to efficiently navigate resources.
  • Required excellent customer service skills and an ability to utilize computer databases and related tools.
  • Provided excellent customer service and support for Denver Public library patrons.
  • Provide professional customer service and information to patrons.
  • Provided reference and customer services to patrons of all ages, purchased reference resources and maintained reference collections.
  • Provide initial customer service reference in person, email, phone and chat.
  • Aided in the circulation of library resources while providing superior customer service.
  • Acted as Local history and customer service specialist to patrons 4.
  • Utilized excellent customer service skills in renting study booths to students.
  • Provided customer service through readers' advisory and maintained displays.
  • Evaluate customer service responses of contract staff.
  • Improved customer services and outreach.
  • Provide excellent customer service in a team-based environment at the Main Library including reference, programming, and technological assistance.
  • Maintain contact with liaison librarians to ensure quality customer service to faculty.
  • Provided customer service help according to the needs of the public.

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15. Electronic Resources

average Demand
Here's how Electronic Resources is used in Reference Librarian jobs:
  • Managed collection development for print and electronic resources.
  • Evaluated and selected electronic resources.
  • Uploaded electronic resources to intranet.
  • Work with formal training and instructions in the effective use of electronic resources for the library staff and the public.
  • Assist patrons with requests, reader's advisory, and training on use of the electronic resources as needed.
  • Assisted judges, court personnel and bar members with complex legal research using both print and electronic resources.
  • Provide training for public and library staff on the use of public computers and electronic resources.
  • Utilized a variety of print and electronic resources, including state and federal government documents.
  • Participated in the formal and informal instruction of print and electronic resources for Boston attorneys.
  • Created web pages and wrote documentation to assist patron access to library electronic resources.
  • Experienced in graphics creation and editing and a member of the Electronic Resources Committee.
  • Provided training and instruction on access and use of electronic resources and databases.
  • Evaluated electronic databases as a member of the Electronic Resources Committee.
  • Coordinated the selection, licensing, and delivery of electronic resources.
  • Assisted students with research, computer usage and electronic resources.
  • Designed and created aids for both traditional and electronic resources.
  • Provided direct assistance to patrons using print and electronic resources.
  • Developed a guide for citing electronic resources.
  • Advise patrons on use of electronic resources.

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16. Library Instruction Sessions

average Demand
Here's how Library Instruction Sessions is used in Reference Librarian jobs:
  • Delivered library instruction sessions for freshman seminars, introductory business classes, and introductory and advanced business classes.
  • Conduct library instruction sessions, including introductory and subject-specific sessions.
  • Conducted library instruction sessions and tours for students, faculty, staff, and outside groups.
  • Planed, taught, and assessed library instruction sessions, primarily for first-year courses.
  • Teach library orientation and library instruction sessions for all levels of student.
  • Adapted existing library instruction sessions to meet new class requirements.
  • Assist with scheduling library instruction sessions.

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17. Public Library

average Demand
Here's how Public Library is used in Reference Librarian jobs:
  • Respond to information requests from university and public library patrons using Libraryh3lp.
  • Provided professional reference librarian services for busy, suburban public library.
  • Provided General Reference and information assistance to public library patrons
  • Assisted in supervision of Reference department, providing research support to a diverse population of this large urban public library.
  • Assisted academic and public library users in finding library resources using catalog, databases, and the Web.
  • Serve as a substitute reference librarian (evenings and weekends) in a busy suburban public library.
  • Performed research for state government employees, public library staff members, and members of the public.
  • Substitute Reference Librarian at public library branches throughout the county.
  • Assisted patrons in all aspects of using the public library.
  • Maintained the archive collection at the Laredo Public Library.
  • Performed reference functions in a public library setting.
  • Coordinated computer skills classes for public library patrons.
  • Reference Librarian Provided reference service in a bustling public library setting.
  • Mill Valley Public Library, Mill Valley, California Provided reference service for children and adults.
  • Provided general reference, reader's advisory, computer &equipment assistance, circulation, and related services to public librarypatrons.

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18. Research Assistance

average Demand
Here's how Research Assistance is used in Reference Librarian jobs:
  • Develop and maintain a long-term research assistance program specifically for tenure track faculty.
  • Grant writing and research assistance to Hodges University administration.
  • Provide reference and research assistance via chat, phone, email, and in-person at the library's information commons desk.
  • Answered reference questions in a variety of fields and offered research assistance to English and Spanish speaking patrons.
  • Provided faculty and students with in-depth research assistance and counseling as part of the Research Consultation service.
  • Provided reference and research assistance in person and virtually (email and chat).
  • Provided research assistance to students, faculty and staff seeking to use library resources.
  • Provided information and research assistance to students, attorneys, and pro se litigants.
  • Provided reference and research assistance to attorneys and staff in a midsize law firm.
  • Provided reference and research assistance to library users in person and on the phone.
  • Provided reference and research assistance to Moody Air force Base Military and personnel.
  • Provided expert research assistance for students and faculty members on all library resources.
  • Provided research assistance to undergraduate and graduate students on a part-time basis.
  • Provide in-depth reference and research assistance via chat to library patrons.
  • Provided research assistance to Department Employees, Professionals in the field.
  • Provide research assistance and instruction to undergraduate and graduate students.
  • Build helpful handouts to provide further information for research assistance.
  • Provided research assistance to patrons through print and digital resources.
  • Provided reference and research assistance to students and faculty.
  • Research assistance provided to magazine and book authors.

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19. Research Guides

average Demand
Here's how Research Guides is used in Reference Librarian jobs:
  • Produced user instructions for new databases, and created research guides (both print and Web-based).
  • Add to the library's research guides in order to create a more effective learning experience.
  • Update continuously research guides and video tutorials developed by USF Library.
  • Promote library services through research guides, tutorials and classroom outreach.
  • Developed research guides for departments and courses using LibGuides software.
  • Produced print and Web-based, subject-specific research guides.
  • Compiled and maintained research guides.
  • Developed and taught instructional sessions on research techniques for law students, created research guides and other instructional materials.

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20. Circulation Desk

average Demand
Here's how Circulation Desk is used in Reference Librarian jobs:
  • Filled in at the circulation desk as needed even though it was not a requirement of the job.
  • Help run circulation desk by checking items in and out and signing up patrons for library cards.
  • Covered children's & teen department nightly, circulation desk as needed, opened, closed facility.
  • Shelved books and other items, worked at circulation desk when needed.
  • Work with circulation desk staff on fulfillment of Summit requests.
  • Conducted library tours, worked reference and circulation desks.
  • Substituted at Circulation Desk, Updated technical services records.
  • Attended the Circulation Desk on a rotating basis.
  • Administered the reference and circulation desks.
  • Worked in a number of capacities including reference, children's and teen services, interlibrary loan and circulation desk hours.
  • Perform Library Networking, Circulation Desk, Front Desk (Costumer Service and Data Entry), and Catalogue Processing.
  • Provided circulation, reference, and interlibrary loan services at main circulation desk Processed interlibrary loan requests

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21. Reference Materials

average Demand
Here's how Reference Materials is used in Reference Librarian jobs:
  • Organized reference materials, selected materials for special collections, and prepared specialized bibliographies.
  • Assisted traditional and non-traditional students in locating and retrieving reference materials.
  • Organized and maintained specialized reference materials and information files.
  • Ordered reference materials as budget allowed.
  • Researched, retrieved, and disseminates information from books, periodicals, reference materials and commercial databases in response to requests.
  • Maintained reference information to facilitate the use of reference materials by the company staff and assisted in developing policies and procedures.
  • Provided information and assistance to library patrons; provided instructions on the effective use of reference materials and equipment.
  • Organized and selected reference materials, and assisted patrons in the use of the North Carolina Room.
  • Processed new reference materials and oversaw the removal of outdated items in the reference collection.
  • Introduced students and faculty to important reference materials for reports, research, and courses.
  • Monitored the lending and return of reserved reference materials throughout the state of Florida.
  • Assisted Patrons with research and use of books or database reference materials.
  • Acquired reference materials using bibliographic sources and book reviews.
  • Assist patrons in locating books and reference materials.
  • Obtained difficult-to-locate reference materials via interlibrary loan systems.
  • Create original reference materials, finding aids for the library collection, and informational flyers and signs.

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22. Library System

average Demand
Here's how Library System is used in Reference Librarian jobs:
  • Conduct a variety of collection maintenance and development functions using Integrated Library Systems.
  • Performed circulation duties using the Mandarin Oasis integrated library system.
  • Represented the library at quarterly library system reference meetings.
  • Perform circulation duties utilizing Voyager Integrated Library System.
  • Managed the Environmental Sciences and Decision Information Sciences Division o Part of larger library system of 10 subject-based libraries.
  • Experienced in a branch environment through work at the library system's Coolidge Corner branch, including circulation functions.
  • Managed library resources, materials, and digital objects using the integrated library system and content management system.
  • Conducted Integrated Library System workshops to Library employees, faculty and students.
  • Served on committees for new countywide integrated library system and Web pages.
  • Organized and collected books for delivery within the library system.
  • Run Library System's Google Plus page.
  • Supported, enforced and abided by the policies and procedures of the Library System.

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24. Reference Collection

average Demand
Here's how Reference Collection is used in Reference Librarian jobs:
  • Contributed to the development and enhancement by continually organizing and updating the reference collection.
  • Managed and developed print and electronic reference collection and services.
  • Participated in the updating of reference collection and collection development.
  • Provided general reference service from a centralized reference collection.
  • Served on the Reference Committee and assisted in the maintenance of the reference collection, including reviewing and weeding selected materials.
  • Maintained current reference collection of over 500 items and, extensive clippings files.
  • Coordinated with other reference staff to develop, organize and maintain the reference collection
  • Created a Consumer Reference collection and maintained this section of library's website.
  • Selected materials for the reference collection in agriculture and the life sciences.
  • Reviewed and selected books and other materials for the Reference Collection.
  • Maintained the reference collection and assisted patrons with reference queries.
  • Maintain reference collection; enforce Library rules and regulations.

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25. Oclc

average Demand
Here's how Oclc is used in Reference Librarian jobs:
  • Coordinated inter-library loan service, using OCLC searches to loan and borrow books and periodicals.
  • Served as telephone and desk reference librarian, and assisted patrons with OCLC and FirstSearch.
  • Provided virtual reference service to Delaware patrons through the OCLC QuestionPoint 24/7 Reference Cooperative.
  • Detail work with OCLC catalog (Verify OCLC records for 400+ monographs).
  • Performed copy cataloging, using OCLC's Resource Sharing website.
  • Remove canceled items from OCLC.

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26. Student Workers

average Demand
Here's how Student Workers is used in Reference Librarian jobs:
  • Supervised student workers, supervised James B. Duke Library at night and locked facility at closing.
  • Supervised student workers, Checked out books to patrons and sent out notices to the patrons.
  • Supervised and trained three student workers on how to deliver timely materials.
  • Monitor student workers, trouble shoot printers, copier and scanner.
  • Supervised student workers and library school student interns.
  • Hired, supervised, and trained student workers.
  • Assist student workers in answering reference questions.
  • Assist with supervision of student workers.
  • Monitored and trained student workers.
  • Interviewed student workers for possible employment. "

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27. Community Outreach

average Demand
Here's how Community Outreach is used in Reference Librarian jobs:
  • Provided community outreach health information training services to the city of Cincinnati.
  • Plan and participate in community outreach activities.
  • Conducted adult programming and community outreach.
  • Planned and conducted children's programs, community outreach programs, and other specialized programs.
  • Acted as public computer class coordinator with emphasis on community outreach.
  • Plan projects, programs, tours and community outreach.

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28. Electronic Database

average Demand
Here's how Electronic Database is used in Reference Librarian jobs:
  • Conducted a workshop for faculty and adjuncts for use of electronic databases and the electronic catalog.
  • Assisted with cite checking, use of electronic databases, microfiche, and procuring legislative history.
  • Provided instruction utilizing electronic databases, WWW resources, and print reference tools.
  • Worked on electronic databases for the Indiana Division including Checklist of State Documents.
  • Coordinate monthly research orientation classes and demonstrate electronic databases and resources to Library staff and researchers.
  • Offered instruction to researchers on how to effectively search electronic databases and journals.

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29. Online

average Demand
Here's how Online is used in Reference Librarian jobs:
  • Provided academic reference service to patrons via chat/online software Assisted students and general users with research and information service inquiries
  • Utilize our online library catalog and Horizon cataloging software to locate pertinent information about collections.
  • Consulted and helped negotiate firm-wide contracts with online business information vendors.
  • Scanned reference material into adobe program for online usage
  • Researched and planned selection of integrated online systems.
  • Prepare online subject-specific research portals using LibGuides software.
  • Scheduled online editing assignments for department employees.
  • Provided traditional and online reference service.
  • Orient and instruct users on search strategies using online bibliographic databases, open source resources, and other information retrieval systems.
  • Performed research projects for faculty and administration, and provided one-on-one instruction in the use of in-house and online resources.
  • Utilized print, electronic and online resources such as INFOTRAC, and HEALTH WELLNESS to assist patrons with reference questions.
  • Offer library support to and be embedded in faculty member's courses which are online using modern educational technologies.
  • Assisted students in accessing Curry's print resources as well as trained students to become proficient with online resources.
  • Provide reference service, both in person and online, to students, faculty, staff and community visitors.
  • Served as Library Webmaster, creating new web documents for library resources and services and access to online databases.
  • Performed online literature searches for science faculty and students, using DIALOG files such as Chemical Abstracts and MEDLINE.
  • Provided reference service by assisting users with information and research needs in person, online, and via telephone.
  • Monitor and respond to online reference questions from the library website and through the Ask Away Illinois program.
  • Responded to various types of reference questions by using varied formats such as print, electronic and online.
  • Performed online literature searches in the Sciences, using databases such as Chemical Abstracts and Science Citation Index.

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30. Subject Areas

low Demand
Here's how Subject Areas is used in Reference Librarian jobs:
  • Participated in collection development by ordering materials for assigned subject areas for main stacks, reference, and periodicals collections.
  • Performed Collection Development and ordered library books in specific subject areas which included reference materials.
  • Recommended materials for selection for the reference and general collections in specific subject areas.
  • Selected reference materials in Business and made recommendations in other subject areas of interest.
  • Engaged in collection development and management in assigned subject areas.
  • Assist with developing and evaluating collection in specific subject areas.
  • Participate with weeding and collection development of various subject areas.
  • Provided general reference in Science and Technology subject areas.
  • Assisted with Collection Development in different subject areas.
  • Searched databases in all academic disciplines, and provided reference service in a wide range of subject areas.
  • Provided general reference service in all subject areas to a diverse clientele.
  • Teach information literacy courses to college classes in all subject areas.
  • Provided one-on-one training for new students in specific subject areas.
  • Compile and maintain research guides in several dozen subject areas.
  • Selected titles for acquisition in assigned subject areas.
  • Selected materials in all subject areas.
  • Participate in development of the library collection by recommending newmaterials for purchase in specific subject areas.

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31. Advisory Services

low Demand
Here's how Advisory Services is used in Reference Librarian jobs:
  • Provide customer assistance, reference and readers advisory services to diverse community.
  • Provided extensive reference and readers advisory services to patrons.
  • Provide a variety of reference and readers' advisory services for adults and children Select materials in philosophy, religion and music
  • Delivered proactive reference and reader's advisory services in person, by phone, email or chat.
  • Provided reference, research and reader s advisory services to YA and Adult patrons.
  • Assisted patrons with navigation of BCCLS catalog and provide Reader's Advisory services.
  • Provided reference and reader's advisory services to students and faculty.
  • Provided reference and readers advisory services in person and via telephone.
  • Provided reference and readers advisory services to all age levels.
  • Provided reference and reader's advisory services in all fields.
  • Provided Reference and Reader's Advisory services to the public.
  • Provided readers' advisory services for adults and youth.

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32. General Public

low Demand
Here's how General Public is used in Reference Librarian jobs:
  • Handled reference/research requests from company employees and general public.
  • Provide technology training to the general public, one-on-one or in workshops (200+ one-on-one sessions in 2014).
  • Provided professional librarian services to students, faculty and the general public on a day-to-day basis.
  • Handled general public purchase and loan requests.
  • Assisted attorneys, law clerks and the general public with legal research.
  • Provide outreach for students, scholars, and the general public.

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33. Lexis

low Demand
Here's how Lexis is used in Reference Librarian jobs:
  • Researched various areas of law; becoming extremely skilled with LexisNexis and Westlaw.
  • Train professional staff in using Westlaw and Lexis.
  • Coordinate Lexis and Westlaw training.
  • Experienced on Nexis, Lexis, Dow Jones, Dialog, Dataquick, Datatimes, LegiTech, and Reuters databases.
  • Create Westlaw and Lexis account for new faculty being onboarded.
  • Assist students and professors with LexisNexis, Westlaw, and Bloomberg legal research.

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34. Computer Classes

low Demand
Here's how Computer Classes is used in Reference Librarian jobs:
  • Implemented library computer classes and technology training courses.
  • Develop, promote and teach computer classes and tutoring on a regular basis.
  • Develop, coordinate and facilitate computer classes and workshops; create course materials.
  • Plan, promote, and execute computer classes for adult patrons.
  • Teach monthly computer classes on Microsoft PowerPoint and Excel.
  • Developed computer classes, made the flyers, and developed library pathfinders for the library.
  • Planned diverse programs for young adult and senior patrons Assisted reference/genealogy patrons and taught computer classes Ordered materials for the library collection

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35. Powerpoint

low Demand
Here's how Powerpoint is used in Reference Librarian jobs:
  • Prepared PowerPoint presentations for an advanced legal research class.
  • Created PowerPoint presentations and handouts.
  • Provide instructional database usage classes, teach catalog usage and create database training PowerPoint and brochures and assisted with ordering materials.
  • Created and executed an Expert Witness research training curriculum using PowerPoint which was adopted as a departmental best practice.
  • Provided students with assistance in utilizing computer programs including Microsoft Word, Excel, and PowerPoint.
  • Provided assistance to students in use of Microsoft Excel, Word, and PowerPoint.
  • Teach Microsoft Word and PowerPoint application classes to public.
  • Developed and presented in a PowerPoint slideshow to promote website, catalog and databases.
  • Develop and present PowerPoint briefings for county departments or patrons, like Database Caf and Volunteer presentation.

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36. Government Documents

low Demand
Here's how Government Documents is used in Reference Librarian jobs:
  • Served as Interim Head of Government Documents Library.
  • Assisted faculty and students in locating archived government documents within the collection.
  • Provide reference service in government documents.
  • Reference Librarian assigned to government documents, including Federal, New Mexico and United Nations.
  • Provide individual instruction in legislative history and in the use of government documents.
  • Experienced in government documents, both U.S. and Texas.

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37. Research Services

low Demand
Here's how Research Services is used in Reference Librarian jobs:
  • Performed research services and developed special reference collections including genealogy and local history.
  • Performed on-line and specialized research services and reader advisory support.
  • Experienced in the use of on-line research services, OCLC, and various CD-ROM databases in several subjects.
  • Provided reference and research services via chat and email, and at the learning commons desk.
  • Provided reference, reader s advisory research services to library patrons of all ages.
  • Provide reference and research services to students and faculty in a busy university library.
  • Provided reference and research services to attorneys in a variety of practice areas.
  • Delivered research services and technology training to over 10,000 patrons.
  • Provided extensive legal, non-legal reference and research services.

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39. Dialog

low Demand
Here's how Dialog is used in Reference Librarian jobs:
  • Search Dialog, Frost & Sullivan and business databases.
  • Provide Scientific Research via Dialog, and do research on Publications of scientists and inventors for due diligence.
  • Completed courses in DIALOG, legal reference, and the Spanish language.
  • Streamlined Dialog and OCLC procedures.

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40. Staff Members

low Demand
Here's how Staff Members is used in Reference Librarian jobs:
  • Provide support to staff members and assist at the circulation / work room desk during peak periods or staff shortages.
  • Increased ROI on SEFLIN membership by increasing attendance to continuing education training by staff members.
  • Answered telephone calls, assisted callers, and/or transferred callers to appropriate staff members.
  • Supervised seven (7) staff members and twenty-five (25) volunteers.
  • Train staff members in the use of new databases.
  • Trained and supervised other staff members and volunteers.
  • Supported staff members in meeting patron reference needs.
  • Trained fellow staff members on current and emerging technologies such as RSS, blogs, wikis, podcasts, and more.
  • Supervised the Serials department, managed two staff members and a revolving serials budget line.

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41. Information Services

low Demand
Here's how Information Services is used in Reference Librarian jobs:
  • Provided information services, including legal, legislative and corporate research, document delivery, and database research training.
  • Provided information services on the newest technology, books, and information that helps students excel.
  • Provide reference and information services support to students, faculty, staff and the public.
  • Provided information services to patrons, in-person, by telephone and virtual reference service.
  • Provided reference and reader advisory service at the Information Services desk.
  • Provide Information Services (Electronic and Print Form).

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42. Opac

low Demand
Here's how Opac is used in Reference Librarian jobs:
  • Sole copy-cataloger; Corrected thousands of MARC records in anticipation of an OPAC conversion from Athena to Voyager OPAC.
  • Provided client services such as inter-library loans, ordering of new materials and instruction on use of library OPAC.
  • Process inter-library loan requests using JerseyCat, the statewide OPAC.
  • Trained students how to conduct research using CUNY + OPAC, microfilm machines and microfiche.
  • Led the serials team in adding 450 periodicals to OPAC and make available for circulation.
  • Updated library OPAC using Innovative Interfaces Millennium software.

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43. Research Projects

low Demand
Here's how Research Projects is used in Reference Librarian jobs:
  • Coordinated marketing and research projects with legal, finance, operations, and accounting departments.
  • Assisted students with research projects * Employed 10 hours per week during academic year
  • Help students with RefWorks and citations for their research projects.
  • Assisted law school faculty and students with legal research projects
  • Engage in legal research projects and academic writing.
  • Assist distance students with research projects.
  • Assist patrons with research projects and locating books, and finding general information; create library displays and bookmarks

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44. New Books

low Demand
Here's how New Books is used in Reference Librarian jobs:
  • Cataloged new books and updated standing order catalog entries.
  • Processed and incorporated all new books into library computer software program
  • Managed and Cataloged new books and labeled for Accelerated reading program for Kindergarten to eighth grades.
  • Selected new books for the Children's Room collection.
  • Advertise new books or products.
  • Responded to patron questions and inquiries, ordered new books and maintained collection.

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45. Html

low Demand
Here's how Html is used in Reference Librarian jobs:
  • Participated in design Libguides with XML, HTML, and in-line CSS Incorporated emerging information technologies into library instruction
  • Maintained library web site and added new content using HTML, Kentico, Wordpress, and Springshare LibApps and Libguides.
  • Designed and created a new library website using the content management system WordPress via CSS and HTML encoding.
  • Analyzed and evaluated feedback from NIH and NLM policies and staff to develop and implement volunteer program - http://www.nlm.nih.gov/services/volunteer.html.
  • Composed subject guides for the Science and Health Sciences Collections utilizing HTML editors.
  • Used HTML and web editing skills on all pages.

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46. Subject Guides

low Demand
Here's how Subject Guides is used in Reference Librarian jobs:
  • Developed web-based subject guides and implemented an AOL-based virtual reference system.
  • Developed library support material including subject guides.
  • Managed, archived, and created electronic research subject guides and associated metadata for the Science Library web portal.
  • Updated subject guides and print resource guides on library webpage.
  • Assisted in review and update of library subject guides.
  • Inventoried and created subject guides and libGuides for GSU's Schomberg Collection.

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47. Research Questions

low Demand
Here's how Research Questions is used in Reference Librarian jobs:
  • Developed an ability to handle complicated research questions.
  • Assisted patrons with information to research questions or projects.

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48. Information Resources

low Demand
Here's how Information Resources is used in Reference Librarian jobs:
  • Conduct library instruction classes on general and subject specific library and information resources.
  • Required comprehensive understanding of print and electronic information resources.
  • Sustained and managed a network of information resources with libraries, associations, information companies and government agencies.
  • Provided information resources to the public and made sure they were satisfied.
  • Teach approximately 50-60 sessions in information literacy and government information resources during the academic year.
  • Created strategic plans for identifying and acquiring information resources to support district curriculum.

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49. Ready Reference

low Demand
Here's how Ready Reference is used in Reference Librarian jobs:
  • Supplied bibliographic instruction to CPL patrons; Developed and conducted training classes for co-workers On the Web for Ready Reference.
  • Provide telephonic ready reference, research, and library services to patrons for library clients across the country.
  • Established policies and procedures for providing assistance with ready reference and research queries for over 500 employees.
  • Assisted with ready reference using QuestionPoint software.

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20 Most Common Skill for a Reference Librarian

Library Materials17.3%
Patron Accounts15.6%
Reference Services10%
Collection Development7.5%
Internet5.5%
Online Databases5.5%
Reference Desk4.7%
Online Catalog4.5%

Typical Skill-Sets Required For A Reference Librarian

RankSkillPercentage of ResumesPercentage
1
1
Library Materials
Library Materials
13.6%
13.6%
2
2
Patron Accounts
Patron Accounts
12.2%
12.2%
3
3
Reference Services
Reference Services
7.9%
7.9%
4
4
Collection Development
Collection Development
5.9%
5.9%
5
5
Internet
Internet
4.3%
4.3%
6
6
Online Databases
Online Databases
4.3%
4.3%
7
7
Reference Desk
Reference Desk
3.7%
3.7%
8
8
Online Catalog
Online Catalog
3.5%
3.5%
9
9
Interlibrary Loan
Interlibrary Loan
3.3%
3.3%
10
10
Literacy
Literacy
3.1%
3.1%
11
11
Reference Questions
Reference Questions
2.8%
2.8%
12
12
Bibliographic Instruction
Bibliographic Instruction
2.8%
2.8%
13
13
Reference Assistance
Reference Assistance
1.7%
1.7%
14
14
Customer Service
Customer Service
1.6%
1.6%
15
15
Electronic Resources
Electronic Resources
1.6%
1.6%
16
16
Library Instruction Sessions
Library Instruction Sessions
1.5%
1.5%
17
17
Public Library
Public Library
1.3%
1.3%
18
18
Research Assistance
Research Assistance
1.3%
1.3%
19
19
Research Guides
Research Guides
1.1%
1.1%
20
20
Circulation Desk
Circulation Desk
1.1%
1.1%
21
21
Reference Materials
Reference Materials
1.1%
1.1%
22
22
Library System
Library System
1.1%
1.1%
23
23
Legal Documents
Legal Documents
1.1%
1.1%
24
24
Reference Collection
Reference Collection
1%
1%
25
25
Oclc
Oclc
1%
1%
26
26
Student Workers
Student Workers
1%
1%
27
27
Community Outreach
Community Outreach
0.9%
0.9%
28
28
Electronic Database
Electronic Database
0.9%
0.9%
29
29
Online
Online
0.9%
0.9%
30
30
Subject Areas
Subject Areas
0.8%
0.8%
31
31
Advisory Services
Advisory Services
0.8%
0.8%
32
32
General Public
General Public
0.8%
0.8%
33
33
Lexis
Lexis
0.8%
0.8%
34
34
Computer Classes
Computer Classes
0.8%
0.8%
35
35
Powerpoint
Powerpoint
0.7%
0.7%
36
36
Government Documents
Government Documents
0.7%
0.7%
37
37
Research Services
Research Services
0.6%
0.6%
38
38
Print Resources
Print Resources
0.6%
0.6%
39
39
Dialog
Dialog
0.6%
0.6%
40
40
Staff Members
Staff Members
0.6%
0.6%
41
41
Information Services
Information Services
0.6%
0.6%
42
42
Opac
Opac
0.6%
0.6%
43
43
Research Projects
Research Projects
0.6%
0.6%
44
44
New Books
New Books
0.6%
0.6%
45
45
Html
Html
0.5%
0.5%
46
46
Subject Guides
Subject Guides
0.5%
0.5%
47
47
Research Questions
Research Questions
0.5%
0.5%
48
48
Information Resources
Information Resources
0.5%
0.5%
49
49
Ready Reference
Ready Reference
0.5%
0.5%

438 Reference Librarian Jobs

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