Referral coordinators assist patients in healthcare settings, sorting out their bureaucratic issues. They mediate between patients, insurance companies, and medical care providers, keeping track of records and making sure all patient information is correct. Your primary task will be to arrange referral appointments, updating and informing patients about schedules, and following up on meetings.
You might also be trusted with providing general administrative support to medical offices. As a referral coordinator, you will need to put your customer service skills to work because a lot of your tasks will have you talking to people. You will need to be precise and organized, managing your duties on time, keeping confidential information to yourself.
There is more than meets the eye when it comes to being a referral coordinator. For example, did you know that they make an average of $16.34 an hour? That's $33,979 a year!
Between 2018 and 2028, the career is expected to grow -7% and produce -276,700 job opportunities across the U.S.
There are certain skills that many referral coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed writing skills, interpersonal skills and organizational skills.
When it comes to the most important skills required to be a referral coordinator, we found that a lot of resumes listed 14.8% of referral coordinators included medical records, while 13.6% of resumes included insurance companies, and 12.4% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the referral coordinator job title. But what industry to start with? Most referral coordinators actually find jobs in the health care and professional industries.
If you're interested in becoming a referral coordinator, one of the first things to consider is how much education you need. We've determined that 31.1% of referral coordinators have a bachelor's degree. In terms of higher education levels, we found that 5.2% of referral coordinators have master's degrees. Even though some referral coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a referral coordinator. When we researched the most common majors for a referral coordinator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on referral coordinator resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a referral coordinator. In fact, many referral coordinator jobs require experience in a role such as medical assistant. Meanwhile, many referral coordinators also have previous career experience in roles such as customer service representative or receptionist.