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Patient Access Liaison (PAL)- Great Lakes
Catalyst Pharmaceuticals, Inc. 4.3
Remote referral specialist job
The Patient Access Liaison (PAL) is a regional, field-based position that provides clinical disease state education and product education to patients and their families for our rare disease portfolio of products, oftentimes in the patient's home. This patient facing individual will work closely with patients, families, physicians and other office staff to prevent and address barriers to access and help insure optimal understanding for Catalyst's medicines. The Patient Access Liaison (PAL) will also be responsible for supporting advocacy for patients and providing educational resources and opportunities for patients. The PAL will also interact with our HUB partners at Catalyst Pathways to ensure seamless communication with and to the patients and their families.
This is a remote position covering the Great Lakes Geography. Potential candidates should reside in the Great Lakes region and have access to major airports in the preferred states of: Michigan or Illinois.
Requirements
Responsibilities (included but not limited to):
Educate patients and or their families on their disease and Catalyst's FDA approved medication for their disease
Provide education to patients and or their families on reimbursement and insurance protocols that affect their ability to access therapy
Coordinate communication among key stakeholders to ensure patients have the clinical support required to transition successfully to therapy
Advise patients and their families about access and affordability programs that may be available to them
Work cross functionally with other commercial personnel to resolve access issues for patients
Provide expertise to HCPs on health plan policies and procedures, including guidelines and timelines for Prior Approvals (when appropriate) and Appeals
Work cross functionally with Care Coordinators and Reimbursement Specialists at Catalyst Pathways to address any outstanding issues the patient and or family might have and escalate issues when appropriate
Conduct Connect Calls to discuss open cases (de-identified) in Catalyst Pathways with sales and market access to address any issues that are actionable and delegate as appropriate
Respect and Protect the PHI that is available to the PAL in their work with patients
Attend regional and national meetings and come prepared to contribute and participate
Document appropriately and accurately all interactions with patients and other stakeholder in the Patient Portal
Become an expert on recognizing and reporting AE and product complaints, along with documenting those interactions
Maintain ongoing contact with patients and their families to address unmet needs and offer compliant solutions so that patients may adhere to therapy when appropriate
Understand and participate in Patient Services Programs developed by agency partners
Ability to regularly work extended hours including attendance at business events on evenings and weekends
Education/Experience/Skills:
Bachelor's degree and 5+ years in the Pharma/Biotech industry in required
Prior experience as a Field Reimbursement Manager
Experience in the Patient Services Department strongly preferred
Be able to work in a team environment that ultimately benefits the patients
Ability to work independently with patients for educational purposes and support
High comfort level working directly with patients and their families as their main point of contact for access and education
Can lead external customers including physicians, nurses and others to assist in achieving access for patients
Ability to independently identify access solutions and determine the appropriate plan for resolution
Work cross functionally with an external HUB to solve patient issues
Ethics above reproach and a strong compliance mindset
Must have a high degree of emotional intelligence coupled with empathy and listening skills
Technical Experience in at least two of the following areas
Rare Disease access or reimbursement
Managed Care or public payer reimbursement
Nursing
Specialty Pharmacy
Billing and coding
Patient Advocacy
Highly recommended Bilingual-fluent in English and Spanish
Willingness to travel up to 70% of the time depending on the territory
Prefer applicants to live near a commercial airline HUB
Catalyst is committed to providing competitive wages and comprehensive benefits including health, dental, and vision insurance, generous paid time off, a retirement savings plan with Company Match, and more. Further details about our benefits package can be found here: **************************************************************************** AsMember=true
The base salary for this position will range from $181,000 to $200,000. Candidate experience, professional licensing, and geographic location will be taken into consideration.
Employment is contingent upon successful completion of all required screening and verification processes, including for authority to work in the United States.
EEO Statement
Catalyst Pharmaceuticals is an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status.
Recruitment & Staffing Agencies: Catalyst Pharmaceuticals does not accept unsolicited agency resumes. Agency resumes will only be accepted if the agency is formally engaged by Catalyst Human Resources.
$37k-45k yearly est. 2d ago
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Government Relations Coordinator
Arentfox Schiff LLP
Referral specialist job in Washington, DC
At ArentFox Schiff, we know that diverse backgrounds produce different perspectives, richer thinking, and more creative solutions to the challenges our clients face. We hope you share that vision. Join us and take on the challenge of doing meaningful work while helping us build a culture that reflects our dedication to diversity, equity, and inclusion. We base all of our employment decisions on merit and do not discriminate on the basis of any legally protected characteristic.
JOB TITLE: Government Relations Coordinator
DEPARTMENT: Secretarial Services
REPORTS TO: Human Resources & Secretarial Services Manager
FLSA CLASSIFICATION: Non-Exempt
LOCATION:
This position is available in the following office location - Washington, DC
JOB SUMMARY
The Government Relations Coordinator is responsible for providing administrative support to the Government Relations Practice Group.
ESSENTIAL DUTIES AND RESPONSIBILITIES*
Schedule appointments for members of the Government Relations Practice Group with clients and government officials/staff
Schedule appointments for clients with government officials/staff, including client fly-ins
Coordinate client development activities
Manage and update schedules for members of the Government Relations Practice Group, including scheduling appointments, speaking engagements, and events
Coordinate political fundraisers and other events hosted by the Firm
Coordinate client development activities, including Internet-based research
Help prepare advocacy materials, including Internet-based research
Manage, organize, scan, copy, fax and/or file incoming correspondence, both electronic and paper
Assist GR Practice Group members with their billable time entries
Answer telephone calls, take notes/messages and redirect calls as appropriate
Coordinate travel and transportation arrangements
Process reimbursements and vendor invoices
OTHER DUTIES AND RESPONSIBILITIES
Draft standard correspondence and other documents for team approval and use
Administrative duties such as creation and maintenance of paper and electronic files; preparation of check requests, new case reports and conflict checks; manage new business intake process; and process reimbursements
Maintain client lists, contact lists and other electronic databases
Provide coverage for absences and assistance with overflow work within the Government Relations Practice Group
MINIMUM QUALIFICATIONS
Knowledge/Skills/Abilities:
Education:
Bachelor's degree required.
Experience:
Four years of prior work experience
Previous work experience in a Congressional office or federal agency, especially as a scheduler, is preferred.
Familiarity with Congress and Executive Branch, including basics of legislative process
Excellent planning and organizational skills
Excellent customer service skills and standards
Ability to work in a team environment with attorneys and other colleagues
Detail-oriented with ability to handle multiple projects simultaneously and meet deadlines
Ability to manage confidential information
Knowledge of and proficiency in current office technology, including but not limited to, the MS Office Suite (Outlook, Word, Excel, PowerPoint), iManage, Adobe/Nuance Power PDF, and Workshare Compare
Flexibility in daily schedule to meet Firm's needs during periods of heavy workload or special projects; availability to work overtime, as needed
ABOUT ARENTFOX SCHIFF:
ArentFox Schiff LLP is internationally recognized in core industries where business and the law intersect. With more than 600 lawyers and policy professionals, the firm serves as a destination for an international roster of corporations, governments, private individuals, and trade associations.
The annualized good faith base salary range for this position in the following location(s):
DC: is a minimum of $70,000 to a maximum of $105,000 per year.
The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, education, applicable certifications, and other relevant professional licenses held, and the candidate's overall qualifications for the position as assessed by the Firm.
ArentFox Schiff is committed to equal employment opportunity and diversity in the workplace. We base all employment decisions on merit and maintain a policy of considering all qualified applicants for employment without regard to race, color, religion or creed, sex, gender, sexual orientation, gender identity or expression, age, citizenship status, order of protection status, national origin, ancestry, medical condition, genetic information, marital status, physical or mental disability, parental status, source of income, military or veteran status, unfavorable discharge from military service, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
* A is a general description of the function and major duties of a job. It may not specify all duties, tasks, and assignments associated with a job. It is not intended to limit or in any way modify the right of management to direct, assign, and control the work of employees in a unit. Accuracy, attention to detail, ability to work effectively in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities are requirements of all jobs at ArentFox Schiff LLP. Additional job-related qualifications may be specified for some openings. Job descriptions are subject to periodic review.
WORKING CONDITIONS
The following table indicates the degree of working conditions expected for the job. Reasonable accommodations may be made to enable individuals with disabilities to meet these requirements.
N/A = 0-10%, Occasionally = 11-33%, Frequently = 34 - 66%, Constantly = 67 - 100%
Requirement
Frequency
Travel
N/A
Sitting
Frequently
Standing
Frequently
Walking
Frequently
Reading
Constantly
Typing
Frequently
Concentration
Frequently
Oral and Written Communication
Frequently
Horizontal Reaching
Occasionally
Vertical Reaching
Occasionally
Twisting
Occasionally
Repetitive Arm/Hand/Finger Movements
Frequently
Weight
Occasionally, up to 15 lbs.
$70k-105k yearly 2d ago
Matchday Credential Assistant
AEG 4.6
Referral specialist job in Washington, DC
The Washington Spirit Matchday Credential Assistant will represent the Washington Spirit at the staff check-in during all home matches at Audi Field. This position is essential for maintaining proper access control policies for guests of the Washington Spirit on matchdays. The Matchday Credential assistant will be responsible for completing administrative and operational tasks, aiding any credential issues, and delivering excellent customer service to guests. Matchday Credential assistants will operate under the direction of the Event Coordinator and the Director of Events.
Duties/Responsibilities:
Responsible for keeping matchday credentials extremely organized, using on-site printing software effectively, and properly utilizing a two-way radio.
Opening, operating, and closing Audi Field staff check-in on matchdays.
Inputting, tracking, and confirming all match day credential requests.
Assisting with credential printing on weekdays leading up to home matches.
Effectively utilizing knowledge of credential policies and procedures.
Providing excellent general communication for guests during check-in.
Answering questions for guests about activity and service locations inside the venue.
Ensuring a positive experience at check-in through friendly interactions, proactive engagement, knowledge of match and venue procedures, professional appearance, and service.
Performing other related duties as assigned.
Requirements:
The ideal candidates will reside in the DMV area.
There is no guaranteed number of hours per week, scheduling is set on an as-needed match basis.
Must be at least 18 years of age. High School Diploma or equivalent is required.
Required to travel frequently, within the DMV area with own vehicle transportation.
Previous experience in venue operations is preferred.
Previous experience with security administration is a plus.
Available for all of Washington Spirit home matches at Audi Field
Indoor and outdoor work with some exposure to adverse conditions
Available to work flexible hours including evenings, weekends, and holidays in support of matches and events.
Skills/Abilities:
Excellent technological competence. Eager and willing to learn new software and systems.
Well-organized, self-starting, hard-working, detail-oriented, adaptable, and dependable.
High-level communication, attention to detail, and customer service skills
Mature, outgoing disposition when engaging fans, guests, and supporters.
Effective problem-solver and flexible thinker can operate confidently without regular, direct supervision.
Able to adjust quickly to unforeseen circumstances.
Able to actively communicate information calmly, clearly, and concisely with staff members and guests.
Thrives in a team environment.
Passionate about the Washington Spirit, women's soccer, and women's sports and willing to continue learning and supporting the organization's mission, values, and goals.
Washington Spirit is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another NWSL Championship.
Washington Spirit will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and perform critical job functions. Please contact us to request an accommodation.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class
Job Questions:
Are you available on weekends throughout 2026?
Are you available for occasional work in Falls Church, VA on weekdays throughout 2026?
$53k-68k yearly est. 2d ago
Front Desk Coordinator
Center for Audit Quality
Referral specialist job in Washington, DC
ABOUT THE ROLE The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork. The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency.
WHAT YOU'LL BE DOING:
Office Operations
Provide front desk coverage from 8:00 AM - 5:00 PM, with allowances made for one remote workday based on office needs. Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests.
Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses.
Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces. Ensure areas are well-stocked and maintain office plants.
Receive, sort, and distribute incoming mail and packages. Manage outgoing mail procedures, including scheduling couriers when necessary.
Manage the electronic access control system for the suite, fob/card programming, and visitor registration, ensuring secure entry in coordination with building security. Maintain an adequate supply of access cards and request replacements as needed.
Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance. Notify staff of any office disruptions and oversee the resolution of facility issues.
Manage office assets, including copiers, kitchen appliances, furniture, and associated keys. Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout. Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget.
Work closely with CAQ's Event Manager to ensure all meeting needs are met. Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology. Assist with reserving conference room spaces and addressing any logistical requirements.
In collaboration with the CAQ Events Manager, coordinate food services for meetings, including setup, breakdown, and cleanup. Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization.
Act as backup support to the IT Manager with: IT hardware inventory; conference room AV equipment, assisting staff with system connectivity; and ad hoc tasks, as needed.
Expense Reconciliation
Serve as backup support to the Sr. Manager, Office Operations & HR to ensure all new vendors are registered accurately. Submit contracts for processing, track approvals, and maintain proper documentation.
Reconcile and process invoices within a timely manner. Maintain accurate financial records for tracking office expenses.
Reconcile CAQ's corporate credit card transactions, ensuring timely processing and accurate documentation.
General Administrative Support
Assist team members with administrative tasks, including time and expense report processing, travel arrangements, scheduling, and ad hoc tasks.
Schedule and organize internal and external meetings, maintaining checklists, tracking requests, and ensuring all logistics are in place.
Maintain and coordinate team calendars, appointments, calls, meetings, and travel itineraries, ensuring all information is updated and accurately reflected.
Prepare and send email communications to staff regarding important updates, reminders, and organizational programs such as the gym reimbursement, You Earned It, and building events.
WHAT YOU'LL BRING TO THE ROLE:
Strong interpersonal, communication, and organizational skills.
Advanced proficiency with Microsoft Office 365, particularly Outlook, Word, Excel, and Power Point.
Strong time management skills with the ability to prioritize and complete multiple tasks efficiently, accurately, and seamlessly while supporting other team members.
Excellent organization skills and attention to detail.
Ability to edit written documents and publications.
Resourceful self-starter who takes initiative on tasks and requests.
Demonstrates transparency, sound judgment, discretion, and the highest levels of confidentiality.
Possess good sense of Situational Awareness at a corporate level.
Flexibility to work extended hours as required, given minimal advance notice.
WHAT YOU NEED TO SUCCEED:
High School degree / GED
Minimum of 3-5 years of successful administrative support experience in a professional office environment supporting multiple team members.
WHAT WILL SET YOU APART:
BA degree a plus
Working knowledge of Salesforce (or similar CRM) and project management software a plus.
COMPENSATION
The anticipated salary range for this position is $58,513 - $68,839. The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities. The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more. For an overview of our benefits, please visit the following link: *******************************
ABOUT THE CAQ
The Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets. We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance.
$58.5k-68.8k yearly 2d ago
Scheduling Coordinator - Healthcare (Remote)
Access Telecare
Remote referral specialist job
Who We Are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
The Opportunity
We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you'll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments.
What You'll Work On
Collect, analyze, and interpret data from multiple sources to identify opportunities to optimize clinician schedules
Quickly get up to speed on Access Telecare's scheduling tool to support the analyses above
Generate & post Physician Schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters.
Maintain real-time schedule changes.
Assist with the formation of facility specific physician panels as part of implementation process, depending upon existing & future State licensure/privileges.
Create summaries of coverage progress and remaining deficiencies
Compile capacity/coverage needs by service line, by physician group, or other criteria
Conduct outreach to clinicians to resolve capacity/coverage needs
Process shifts changes (extensions, change in start/end time, trades, etc.) in line with parameters set with service line leadership
Compile regular reporting on schedule performance
Enter monthly scheduling data into the scheduling software
Perform other duties and special projects as assigned
What You'll Bring
Bachelor's degree
Minimum of two years physician scheduling/workforce management or related experience preferred
Experience with quantitative analysis using tools like Microsoft Excel
Highly effective communication skills (written and oral)
Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates
Detail-oriented
Ability to collaborate across multiple cross-functional teams
Proficiency with Microsoft Office Suite and general computer skills
Company Perks
Remote Work
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process:
We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
$30k-39k yearly est. 2d ago
Billing Specialist
Aston Carter 3.7
Referral specialist job in Bethesda, MD
We are seeking a diligent and detail-oriented Billing Specialist to manage the billing processes for two business entities. The ideal candidate will upload and submit customer invoices through various P2P portals, ensuring compliance with customer billing instructions and maintaining data accuracy.
Responsibilities
+ Upload and submit customer invoices via customer P2P portals.
+ Assist with invoice delivery for two business entities.
+ Utilize platforms such as Nexus, Coupa, Vendor Café, Corrigo, AvidXchange, and additional P2P portals.
+ Understand and follow customer billing instructions.
+ Verify invoice data for accuracy and compliance before submission.
+ Maintain an Issues Log and track invoice status within portals.
+ Follow up on any discrepancies or rejections.
+ Communicate with internal teams and customers to resolve portal-related issues.
+ Assist with other accounts receivable and billing tasks as needed.
+ Adhere to strict timelines and invoicing requirements.
+ Respond to client inquiries.
+ Provide administrative and analytical support for AR-related initiatives.
Essential Skills
+ 1+ year of accounts receivable experience, ideally in billing.
+ Proficiency with an ERP system and basic Microsoft Excel.
+ Ability to utilize multiple software applications simultaneously.
Additional Skills & Qualifications
+ Associate's Degree or above in Accounting/Finance (preferred).
+ Experience with Workday is strongly preferred.
+ Experience with P2P portals for billing, Microsoft Excel, and accounts receivable.
+ Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred but not required).
+ Strong analytical skills with a focus on accuracy.
+ Ability to quickly identify and resolve billing issues.
+ Strong verbal and written communication skills.
+ Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
+ Ability to handle sensitive financial and customer information with discretion.
Work Environment
The position requires working onsite for 5 days a week with an 8-hour work day and a 30-minute unpaid lunch. Choose from hours of 9 AM to 5 PM or 8 AM to 4 PM, maintaining a consistent schedule.
Job Type & Location
This is a Contract position based out of Bethesda, MD.
Pay and Benefits
The pay range for this position is $27.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bethesda,MD.
Application Deadline
This position is anticipated to close on Jan 28, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$27-27 hourly 6d ago
Billing Specialist
Akumen, Inc.
Referral specialist job in Washington, DC
Akumen, Inc. seeks a dynamic, self-motivated individual with experience, knowledge, and skills as a Billing Specialist. This is a fully funded position located in Washington DC. The Billing Specialist collaborates with internal and external clients to set up projects, invoice customers, collect receivables, analyze unbilled receivables, reconcile billing vs. revenue activity, and as required, provide ad-hoc support and analyses. The candidate will interact with project teams and customers regularly. The candidate must exercise judgment and possess strong problem-solving skills in performing his/her duties while complying with established policies and procedures.
Responsibilities
Process monthly telecommunication files within the NetPlus system.
Perform financial analysis of invoices to identify discrepancies, errors, and/or billing inaccuracies.
Assist with researching costs in the billing system, currently NetPlus and Apptio, for DT service centers to provide estimates for Interagency Agreements (IAAs).
Manage a group mailbox, respond to billing inquiries, and assign tasks to analysts that require in-depth research.
Monitor tasks and inquiries and report ones that haven't been resolved within an allotted time, as indicated in the standard operating procedures.
Participate in working groups and provide input for process improvements.
Draft and send out notifications from the office listserv, as needed.
Create PowerPoint presentations for Bi-Annual reviews, and schedule meetings.
Assist with Bi-Annual invoice and billing record reviews with customers.
Perform back-up duties for other team members, and other duties as assigned.
Develop and maintain internal standard operating procedure guides for additional vendors, processes, etc.
Qualifications
Experience with providing exceptional customer service.
Possess strong verbal and written communication skills and exceptional interpersonal skills.
Proficiency in creating engaging PowerPoint presentations and intermediate skills in Microsoft Excel.
Results-oriented, proactive, and self-motivated individual.
Preferred Qualifications
Specialized experience in telecom or information technology is highly desired.
Experience with NetPlus Telecommunications Expense Management System preferred, but not required.
Experience with ServiceNow preferred, but not required.
Clearance Requirements:
Must be able to obtain and maintain a Secret clearance
Akumen is a leading management and technology consulting firm that specializes in serving the federal government. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$47k-64k yearly est. 2d ago
Scheduling Coordinator
FR Solutions Corp
Remote referral specialist job
FR Solutions Corp. specializes in delivering innovative solutions across multi-cloud environments, including Nutanix and VMware platforms. The company provides software, hardware, and services tailored for cloud management and technical staffing needs, with expertise in VMware replacements and related technologies. FR Solutions Corp. is dedicated to driving sales and strategic outcomes through agile and cutting-edge solutions.
Role Description
This is a part-time role that can become full-time based on performance. This role requires someone who can schedule work with our consultants and with our customers. Alignment of schedules and confirmation with our customers and consultants on performing the work as planned. Only a well-organized person will be successful in this role.
Ability to work with our customers to determine schedules based on availability
Ability to move job assignments around (if required) to fit in work
Ability to identify problems related to work assignments, client unavailability, cost overruns, or unauthorized scope changes
Ability to escalate to management cost discrepancies or problems that may arise
This is a 1099 role, 100% remote, with a 20-hour work week (excluding holidays and vacation time). We are seeking U.S.-based citizens in the Eastern or Central U.S. time zones. If this changes to full-time, it will be 40 hours per week (excluding holidays and vacation time).
Qualifications
Proficiency in scheduling resources to perform work either remotely or onsite
Strong communication and collaboration skills to build trust and maintain relationships
Ability to work independently and creatively in a remote environment
A bachelor's degree in Business, Marketing, or a related field is a plus
Familiarity with scheduling tools like Jobber would be ideal
This is a very customer-facing interactive role that requires strong organizational skills and the ability to follow up with customers to ensure projects are scheduled and completed on time and on budget.
$30k-42k yearly est. 3d ago
Patient Access Representative
Insight Global
Remote referral specialist job
One of our top clients is looking for a team of Patient Access Representatives within a call center environment in Beverly Hills, CA! This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. This position is fully on-site for 2 - 4 months, then fully remote.
Required Skills & Experience
HS Diploma
2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)
Proficient with scheduling appointments through an EHR software
2+ years experience scheduling patient appointments for multiple physicians in one practice
40+ WPM typing speed
Experience handling multiple phone lines
Nice to Have Skills & Experience
Proficient in EPIC
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology.
Responsibilities Include:
Answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.
This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.
$33k-42k yearly est. 5d ago
Patient Care Coordinator RN, Virginia Hospital Center
Kaiser Permanente 4.7
Referral specialist job in Arlington, VA
The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.
Essential Responsibilities:
Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.
Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.
Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.
Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.
Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.
Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.
Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.
Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.
Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.
Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.
Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)
Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.
Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.
Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.
Every other weekend & Holiday Requirements Basic Qualifications: Experience
Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.
Education
Associate Nursing degree required.
License, Certification, Registration
This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire
OR
Compact License: Registered Nurse within 6 months of hire
Registered Nurse License (District of Columbia) within 6 months of hire
Basic Life Support
Additional Requirements:
Experience using an electronic medical record system
Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)
Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.
Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.
Ability to work independently and apply critical thinking skills for problem solving and decision making.
Adheres to KP Employees Handbook and facility policies and procedures.
Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.
Intermediate computer skills (Microsoft Office Suite proficiency).
Ability to tolerate and cope with ambiguity.
Ability to pormote teamwork and to work effectively as a team member.
Excellent verbal and written communication skills.
Ability to interact/communicate effectively with key internal and external stake holders.
Provide excellent customer service to promote excellence in the patient experience.
Preferred Qualifications:
Recent acute care, case management, or home health experience preferred.
BSN preferred.
Notes:
Inpatient Discharge Planning experience preferred
$31k-40k yearly est. 7h ago
Scheduling Specialist Remote after training
Radiology Partners 4.3
Remote referral specialist job
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
$70k-184k yearly est. Auto-Apply 60d+ ago
Records and Registration Specialist
Howard Community College 4.1
Referral specialist job in Columbia, MD
Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title Records and Registration Specialist FLSA Non-Exempt FT/PT Part Time Hours Per Week 20-25 hours per week Work Schedule M-F Position Salary Range Summary
The Records, Registration & Veterans' Affairs Office at Howard Community College is seeking a Records and Registration Specialist to work part time, hourly in the office in Columbia, MD.
Essential Role Responsibilities
This position provides complete student registration services including but not limited to in-person registrations within RRVA and the Howard Hub, researching and resolving registration and billing problems, scanning of student records, answering phone and email inquiries, clerical tasks, and assisting students with online registration and other records functions. Interprets and communicates general college and Records, Registration, and Veterans' Affairs policies and procedures for the college community. Maintains privacy of student record information in compliance with the Family Educational Rights and Privacy Act [FERPA]. Provides excellent customer service for all students, staff, faculty, and visitors.
Minimum Education Required Experience Required Preferred Experience
* Ability to prioritize and multi-task in an extremely fast-paced, busy office
* Customer service experience
* Excellent keyboarding skills and working knowledge of Microsoft Office Suite
* Attention to detail and ability to resolve routine problems with minimal supervision
* Ability to effectively communicate verbally and in writing
* Ability to maintain strict confidentiality and security of student records information in compliance with laws and HCC policies
* Ability to work in a team environment and a diverse campus community
Preferred Qualifications
* Previous data entry experience
* Experience using a student information system, particularly Ellucian Colleague
* Experience using a document imaging system
* College coursework or previous experience working in higher education
Physical Demand Summary Division xxxxx_Enrollment Services (Div) Department xxxxx_Records, Registration & Veterans Affairs
Posting Detail Information
Posting Number NB194P Number of Vacancies 2 Best Consideration Date 07/04/2025 Job Open Date 04/25/2025 Job Close Date Continuous Recruitment? Yes Applicant Instructions
* Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings ********************************************** EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Do you have customer service experience?
* Yes
* No
* * Do you possess basic keyboarding and Microsoft Office skills?
* Yes
* No
* * Are you willing to work the in-person schedule outlined in the job posting including at least two evenings per week and occasional Saturdays/special events?
* Yes
* No
* * Are you legally authorized to work in the United States on an unrestricted basis?
* Yes
* No
* * Due to HCC policy, only employees living in states contiguous to Maryland which include Virginia, West Virginia, Washington D.C., & Pennsylvania are eligible for work at HCC. Do you live in the commutable area or are you willing to relocate at your own expense, if offered the position?
* Yes
* No
Documents Needed to Apply
Required Documents
* Resume
* Cover Letter
Optional Documents
$33k-38k yearly est. 60d+ ago
Referral Specialist - Full Time First Shift
Valley Health 4.2
Referral specialist job in Winchester, VA
Department VH Interventional Pain Specialists PBB - 209587 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 107 Job Description The Insurance and ReferralSpecialist coordinates the front end of the revenue cycle by processing pre-registration, registration, demographic and financial verification activities. The specialist analyzes insurance payor/plans and verifies eligibility through Epic's RTE platform or third-party websites, documents responses of eligibility accurately in the patient's medical record. Coordinates with verification of insurance benefits for all patients within 48 hours of seminar attendance, calls patients within 72 hours of the seminar to communicate results of benefits verification and to schedule an initial consultation appointment. The specialist counsels patients with exclusions on self-pay and financing options and meet with each patient at the end of initial consultation appointment to discuss insurance and clinical requirements and the process to surgery. The Insurance and ReferralSpecialist is responsible for tracking patient status and entering all insurance and appropriate data in tracking tool. They collaborate with the bariatric patient navigators and other team members to ensure there is clear communication on insurance requirements, referring reason, patient preferences, etc. The Insurance and Referralspecialist tracks referrals, responds to referring providers, contacts referred patients to initiate care and ensures referrals are completed properly.
Education
High School Diploma or GED is required. Five years medical clinic experience may be accepted in lieu of diploma.
Experience
Five years customer service-related experience is required.
Experience working in a medical clinic setting is required.
Experience with ICD and CPT coding is required.
Three years working with insurance companies and obtaining authorizations is preferred.
Qualifications
Strong computer skills required.
Ability to demonstrate excellent judgment required.
Excellent verbal and written communication skills required.
Ability to accurately document patient status required.
Ability to manage multi tasks/assignments simultaneously required.
Ability to function as team member and promote teamwork required.
Knowledge of EMR system preferred.
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
* A Zero-Deductible Health Plan
* Dental and vision insurance
* Generous Paid Time Off
* Tuition Assistance
* Retirement Savings Match
* A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
* Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
$34k-39k yearly est. Auto-Apply 15d ago
Booking & Scheduling Specialist
Traveling With McHaila
Remote referral specialist job
Were seeking a reliable and detail-oriented Booking & Scheduling Specialist to support clients by coordinating schedules, managing bookings, and ensuring a seamless experience from start to finish. This fully remote role is ideal for someone who enjoys organization, client communication, and keeping details running smoothly.
What Youll Do:
Manage bookings, schedules, and confirmations
Communicate with clients to gather details and provide updates
Ensure accuracy and timely follow-ups
Deliver professional, friendly support throughout the process
What Were Looking For:
Strong organizational and communication skills
Customer service or administrative experience (preferred, not required)
Comfortable working independently in a remote setting
Detail-oriented, dependable, and tech-comfortable
Why This Role Stands Out:
100% remote flexibility
Training and ongoing support provided
Opportunity for growth within a supportive team
$42k-71k yearly est. 15d ago
Clinical Scheduling Specialist
Midi Health
Remote referral specialist job
Master Clinical Scheduler @ Midi Health: 👩 ⚕️💻
Midi is seeking an experienced Master Scheduler to join our cutting edge healthcare start-up. This is a rare opportunity to start at the ground level of a fast-growing healthcare practice! We offer a flexible work schedule and 100% remote environment with a competitive salary, benefits and a kind, human-centered environment.
Business Impact 📈
Sole responsibility for creating every Midi clinician's schedule in Athena
Daily monitoring of clinician schedules
Management of patient waiting list to backfill patients as times become available
Rescheduling of patients as needed
Adjustment of clinician schedules as needed
Cross-coverage of Care Coordinator Team responsibilities as assigned
What you will need to succeed: 🌱
Availability! 5 days per week, 8 hour shift + 30 min unpaid lunch - 9:30 AM to 6 PM PST
Minimum of five (3) years as a Clinical Scheduler building clinician schedules (preferably in AthenaHealth)
Minimum of 1 year experience working for a digital healthcare company
Proficiency in scheduling across multiple time zones
Self-starter with strong attention to detail
What we offer:
Compensation: $30/hour, non-exempt
Full Time, 40-hour work-week
Fully remote, work from home opportunity!
Benefits (medical, dental, vision, 401k)
The interview process will include: 📚
Interview with Recruiter (30 min Zoom)
Interview with Scheduling Supervisor + Lead Scheduler (30 min Zoom)
Final Interview with Practice Manager (30 min Zoom)
***Scheduled Shift Time is M-F 9:30am-6pm PST***
Thanks for your interest in Midi 👋While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot
#LI-DS1
Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.
$30 hourly Auto-Apply 6d ago
V104 - Intake and Scheduling Specialist
Flywheel Software 4.3
Remote referral specialist job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
This role at Job Duck offers the opportunity to support a fast‑paced professional environment where responsiveness and smooth communication truly make a daily impact. The position centers around assisting clients with care, managing incoming calls with a warm and engaging presence, and ensuring that follow‑ups and intakes are handled with clarity and consistency. You will contribute by preparing polished templates, maintaining accurate spreadsheets, and coordinating schedules so operations run seamlessly.
A candidate who thrives in this role enjoys interacting with others, communicates with confidence, and stays organized even when navigating multiple software tools at once. If you bring strong English skills and a naturally outgoing approach to your work, you will excel here.
• Salary Range: 1,150 USD to 1,220 USD
Responsibilities include, but are not limited to:
Answering phone calls (approximately 10/day), it can vary
Handle scheduling and calendar coordination
Support general administrative functions
Create and maintain spreadsheets
Templates drafting.
Client intake and follow-up.
Requirements:
Strong written and spoken English
Excellent grammar and communication skills
Responsive and detail‑oriented
Comfortable using multiple software platforms simultaneously
Outgoing communication style
Ability to stay organized while handling varied administrative tasks
CRM: Lawmatics
VoIP: RingCentral
Internal communication: Microsoft Teams Channel, Slack
Outlook
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$30k-43k yearly est. Auto-Apply 35d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Remote referral specialist job
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 25d ago
Scheduling Specialist / Scheduling clerk job - Washington DC
Furniture Assembly Experts
Referral specialist job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
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APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.