Medical Support Assistant
Duration: 1 year contract (strong possibility of extension!)
Onsite: Denver, CO
Full Time: M-F, Day Shift
Overview: We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by a large healthcare system. MSAs provide critical front-line administration support across outpatient clinics and virtual care services.
Responsibilities:
• Customer service, appointment scheduling, and records management
• Answer phones, greet Veteran patients, schedule appointments and consults
• Help determine a clinic's daily needs, and verify and update insurance information
Required Qualifications:
• Minimum 6+ months of customer service experience
• 1+ year of clerical, call center, or healthcare administrative experience
• High school diploma or GED required
• Proficient with medical terminology
• Typing speed of 50 words per minute or more
• Ability to pass a federal background check
• Reliable internet for a remote work environment
$35k-42k yearly est. 5d ago
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Patient Access Representative
Insight Global
Remote job
One of our top clients is looking for a team of Patient Access Representatives within a call center environment in Beverly Hills, CA! This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. This position is fully on-site for 2 - 4 months, then fully remote.
Required Skills & Experience
HS Diploma
2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)
Proficient with scheduling appointments through an EHR software
2+ years experience scheduling patient appointments for multiple physicians in one practice
40+ WPM typing speed
Experience handling multiple phone lines
Nice to Have Skills & Experience
Proficient in EPIC
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology.
Responsibilities Include:
Answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.
This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.
$33k-42k yearly est. 1d ago
Insurance Billing Specialist - Medicare & Medicaid Denial And Appeals
Teksystems 4.4
Remote job
TEKsystems has a current opening for a remote insurance follow up/medical billing candidate. Qualified individuals will have a minimum of 2 years of experience with Iowa and/or Illinois Medicaid and Medicare insurance follow up experience. *Description*
Daily Duties:
* Work with centralized cash posting team to resolve missing or unposted remite
* Ensure all claims are accurately transmitted daily and all appropriate documentation is sent when required
* Verify eligibility and claims status on unpaid claims
* Provide timely feedback to management of identified claims issues, repetitive errors, and payer trends to expedite claims adjudication
* Work accounts in assigned queues in accordance with departmental guidelines
* Work directly with third party payers and internal/external customers toward effective claims resolution.
*Skills & Qualifications*
High School graduate or equivalent
Must have Iowa and/or Illinois Medicaid payer experience
Physician Billing and Denial/Follow Up experience - 2+ years
EPIC experience
Payer portal claim corrections and reconsiderations knowledge
- ex. Availity
Work from home space required
*Job Type & Location*This is a Contract position based out of West Des Moines, IA.
*Pay and Benefits*The pay range for this position is $19.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-22 hourly 1d ago
Authorizations & Referrals Specialist, Patient Access, Full Time, Variable Shift
Island Health Careers
Remote job
Island Health is searching for an experienced Authorizations & ReferralsSpecialist for our Patient Access department at our hospital in Anacortes, WA.
Work Schedule:
1.0 Full Time
Variable Shift
For Information on Employee Benefits
Salary Ranges: $20.41 - $30.61
Why Choose Island Health?
Whether you're a new grad or experienced in your field and considering a change, we invite you to explore a wide range of careers at Island Health with exceptional benefits including:
Medical, Vision, & Dental Insurance
Paid Time Off
Extended Illness Benefit
Life Insurance
Long-Term Disability
Vested Retirement Contribution
Flexible Spending Account
Tuition Reimbursement
Employee Assistance Program
Employee Recognition Events
And More!
Authorization & ReferralsSpecialist Job Requirements:
Completes referral and authorization processes with ICD-10 and CPT codes, pertinent documentation and Diagnostic information.
Verifies active primary insurance coverage in electronic worklists
Documents chart notes and confirmation of service in EMR.
Facilitates routing and release of patient record and other information to Scheduler in order to assist the patient with their appointment.
Discusses and clarifies insurance coverage and problems with referrals with patients.
Verifies ordered services meet CMS Medical Necessity requirements
Sends patients notes of approval/denial of referral or authorization when applicable.
Work patient electronic worklists daily
Works collaboratively with team to assure referrals are processed timely
Keeps abreast of new insurance and payer information, contractual updates, or developments as provided.
Must have demonstrated ability to interact positively with Administration, Director, Managers, Supervisors, peers, co-workers, subordinates, patients and visitors.
Must meet regular attendance standard and must stay at or below average sick leave utilization levels.
Employee will function at all times within guidelines established in the Island Hospital HIPAA Compliance Policy and Confidentiality agreements.
Job Requirements:
High School diploma or GED required.
Must maintain expectations outlined in work from home agreement.
Additional education or training in ICD-10 Coding encouraged.
Work Environment and Physical Demands: While performing the duties of this position, the employee is exposed to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The employee may be exposed to dust, pollens, pollutants, fumes and communicable diseases as related to a health care environment. The noise level in the work environment is usually moderate.
While performing the responsibilities of this position, the employee is regularly required to talk, and have hearing sufficient to understand conversations, both in person and on the telephone. The employee is often required to sit for potentially long periods of time throughout the workday. Manual dexterity of hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand; walk, climb or balance; stoop, kneel, or crouch; lift and/or move up to 25 pounds and use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arm. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus sufficient to operate computer systems. Reasonable accommodation can be made to enable people with disabilities to perform essential functions of this position in relation to the physical demands detailed above.
Join our award-winning team and apply today!
$20.4-30.6 hourly 9d ago
V104 - Intake and Scheduling Specialist
Flywheel Software 4.3
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
This role at Job Duck offers the opportunity to support a fast‑paced professional environment where responsiveness and smooth communication truly make a daily impact. The position centers around assisting clients with care, managing incoming calls with a warm and engaging presence, and ensuring that follow‑ups and intakes are handled with clarity and consistency. You will contribute by preparing polished templates, maintaining accurate spreadsheets, and coordinating schedules so operations run seamlessly.
A candidate who thrives in this role enjoys interacting with others, communicates with confidence, and stays organized even when navigating multiple software tools at once. If you bring strong English skills and a naturally outgoing approach to your work, you will excel here.
• Salary Range: 1,150 USD to 1,220 USD
Responsibilities include, but are not limited to:
Answering phone calls (approximately 10/day), it can vary
Handle scheduling and calendar coordination
Support general administrative functions
Create and maintain spreadsheets
Templates drafting.
Client intake and follow-up.
Requirements:
Strong written and spoken English
Excellent grammar and communication skills
Responsive and detail‑oriented
Comfortable using multiple software platforms simultaneously
Outgoing communication style
Ability to stay organized while handling varied administrative tasks
CRM: Lawmatics
VoIP: RingCentral
Internal communication: Microsoft Teams Channel, Slack
Outlook
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$30k-43k yearly est. Auto-Apply 31d ago
Clinical Scheduling Specialist
Midi Health
Remote job
Master Clinical Scheduler @ Midi Health: 👩 ⚕️💻
Midi is seeking an experienced Master Scheduler to join our cutting edge healthcare start-up. This is a rare opportunity to start at the ground level of a fast-growing healthcare practice! We offer a flexible work schedule and 100% remote environment with a competitive salary, benefits and a kind, human-centered environment.
Business Impact 📈
Sole responsibility for creating every Midi clinician's schedule in Athena
Daily monitoring of clinician schedules
Management of patient waiting list to backfill patients as times become available
Rescheduling of patients as needed
Adjustment of clinician schedules as needed
Cross-coverage of Care Coordinator Team responsibilities as assigned
What you will need to succeed: 🌱
Availability! 5 days per week, 8 hour shift + 30 min unpaid lunch - 9:30 AM to 6 PM PST
Minimum of five (3) years as a Clinical Scheduler building clinician schedules (preferably in AthenaHealth)
Minimum of 1 year experience working for a digital healthcare company
Proficiency in scheduling across multiple time zones
Self-starter with strong attention to detail
What we offer:
Compensation: $30/hour, non-exempt
Full Time, 40-hour work-week
Fully remote, work from home opportunity!
Benefits (medical, dental, vision, 401k)
The interview process will include: 📚
Interview with Recruiter (30 min Zoom)
Interview with Scheduling Supervisor + Lead Scheduler (30 min Zoom)
Final Interview with Practice Manager (30 min Zoom)
***Scheduled Shift Time is M-F 9:30am-6pm PST***
Thanks for your interest in Midi 👋While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot
#LI-DS1
Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.
$30 hourly Auto-Apply 2d ago
Booking & Scheduling Specialist
Traveling With McHaila
Remote job
Were seeking a reliable and detail-oriented Booking & Scheduling Specialist to support clients by coordinating schedules, managing bookings, and ensuring a seamless experience from start to finish. This fully remote role is ideal for someone who enjoys organization, client communication, and keeping details running smoothly.
What Youll Do:
Manage bookings, schedules, and confirmations
Communicate with clients to gather details and provide updates
Ensure accuracy and timely follow-ups
Deliver professional, friendly support throughout the process
What Were Looking For:
Strong organizational and communication skills
Customer service or administrative experience (preferred, not required)
Comfortable working independently in a remote setting
Detail-oriented, dependable, and tech-comfortable
Why This Role Stands Out:
100% remote flexibility
Training and ongoing support provided
Opportunity for growth within a supportive team
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
$104k-267k yearly est. Auto-Apply 60d+ ago
Physician Relations Specialist (Remote)
M3USA 4.5
Remote job
PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations.
As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry.
Due to our continued growth, we are hiring for a Physician Relations Specialist to join PracticeMatch, an M3 company.
This position is fully remote and you will be able to work permanently from your home.
This Physician Relations Specialist will be responsible for conducting phone interviews with graduating residents and fellow physicians to gain their valuable personal recruitment information that physician healthcare organizations require to successfully recruit and place qualified physicians.
Essential Duties Include:
Complete phone interviews with physicians to obtain their personal contact information and future practice desires
Place outbound calls to physicians in regards to future practice opportunities
Connect with residents/fellows on social media platform
Inform physicians on PracticeMatch's career resources
Receive inbound calls from physicians, hospitals, and administrators
Work independently in order to meet their daily and weekly quota of phone call attempts as well as physicians interviewed
Produce between 80-100 calls each day
Qualifications
Superior listening skills and professional phone communication
Experience using LinkedIn
Possesses self- motivation and assertiveness to achieve goals
Is experienced with a ‘sales' approach towards “gate-keepers”
Outbound call experience preferred
High school degree or equivalent work experience in market research; sales and/or customer support preferred
Efficient communication skills are required in order to be successful.
Excellent verbal and written communication skills
Ability to multi-task, prioritize and manage time effectively
Attention to detail, as the job consists of data entry of information received from physician
Additional Information
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Day
About M3 USA:
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
*M3 reserves the right to change this job description to meet the business needs of the organization
#LI-Remote
#LI-LB1
$165k-336k yearly est. 5d ago
Virtual Sales Insurance Specialist
Globe Life: The Gelb Group
Remote job
Remote Sales Insurance Specialist
Are you enthusiastic, self-motivated, and eager to learn? Do you thrive in a fast-paced environment and aren't afraid of hard work? If so, we want to hear from you!
At Globe Life: The Gelb Group, we are dedicated to protecting the hardworking middle class. As a Virtual Sales Insurance Specialist, you'll embark on a structured 3-6 month training program designed to provide you with in-depth industry knowledge and hands-on experience. You'll gain valuable insights into our history, mission, and vision while developing the skills necessary to excel and grow within our company.
What Youll Do:
Master the daily operations of the business through hands-on training.
Work directly with customers to tailor permanent benefits that meet their family's needs.
Build and maintain strong relationships with organizations such as the Police Association, Nurses Association, Firefighters, Postal Workers, Labor Unions, and more.
Develop essential skills in communication, leadership, organization, time management, networking, and team building.
Learn business logistics and strategies to maximize earnings and profitability.
What Were Looking For:
Leadership experience is a plus, but not required.
A strong willingness to learn and be coachable.
Ability to accept and apply constructive feedback.
Strong people skills and a great sense of humor!
Highly organized and team-oriented.
Company Perks & Benefits:
Incentive Trips to destinations like Cabo, Tulum, Vegas, and Cancun.
100% Remote Work from anywhere!
Weekly training calls to support professional growth.
Performance-based weekly pay & bonuses.
Health insurance reimbursement.
Life insurance & retirement plan.
If youre ready to take your career to the next level, apply today with your most up-to-date resume!
Its not about where you startits about where you finish!
Overview:
American Income Life has been a leading provider of life and supplemental benefits for working families since 1951. We have established strong relationships with unions and associations across the United States. As the company grows rapidly, we are now offering remote positions to serve families across all time zones nationwide. This is an entry-level position with a potential annual income ranging from $60,000 to $80,000.
Responsibilities:
Assist clients by providing information about products and services
Address client questions regarding their coverage
Continuously develop and maintain an understanding of evolving products and services
Regularly review client agreements to identify opportunities for cost-effective improvements
Qualifications:
Previous experience in customer service, sales, or a related field (not required)
Ability to build rapport with clients
Strong multitasking and organizational skills
Positive, professional demeanor
Excellent written and verbal communication skills
What We're Looking For:
A sharp individual with an entrepreneurial mindset
A team player who thrives under pressure
Someone with professional communication skills
Benefits:
Comprehensive hands-on training
Weekly pay
Performance-based bonuses
Commission-based income
Residual income opportunities
Company-paid trips
Remote work flexibility
Compensation details: 55000-100000 Yearly Salary
PI7bb73ca605f2-31181-38920149
$60k-80k yearly 7d ago
Home Health Scheduling Specialist - HCHB Required
Graham Healthcare Group
Remote job
Compensation: $20.00 - $24.00
The base compensation range for this role is fixed, with a maximum cap of $24.00. We want to be transparent about this as we continue discussions.
Monday-Friday, 8AM-5PM, fully remote
Medical Benefits: Health, Vision, & Dental
Retirement: 401K & Pension w/ 4% employer contribution
PTO: 15 Days
Graham Healthcare Group is hiring a Patient Services Coordinator to join our dynamic team! The Patient Services Coordinator is responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. In addition, the patient services coordinator will accumulate admissions/intake information and communicate with CFSS for possible staffing needs and concerns. This position can work remotely depending on location.
Patient Services Coordinator Responsibilities:
Works within the HCHB workflow structure as directed
Compile the daily schedules of clinical staff.
With the direction of the Assistant Clinical Manager, assigns POD clinicians to patients.
Assists POD personnel in care coordination of patient/client services. Serves as a liaison between the field staff, patients/clients, and POD personnel.
Communicates with CFSS when order approval is holding scheduling
Completes all tasks/workflow daily, communicates with ACM regarding any workflow unable to be processed prior to the end of the shift.
Process appropriately all visits that have been sent back from clinicians.
Weekend rotation as needed
Patient Services Coordinator Qualification Requirements:
Associate's degree Preferred.
At least one (1) year of experience in home health preferred.
At least one (1) year of experience in a customer service capacity.
Proficient in Microsoft Office suite.
Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
Previous Home Health experience preferred
About Graham Healthcare Group:
As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.
Join the Graham Healthcare Group and enjoy the following benefits:
Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
Benefits may vary based on your employment status.
NOTICE:
Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
Graham Healthcare Group is an Equal Opportunity Employer
$20-24 hourly Auto-Apply 7d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Remote job
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 7d ago
Referrals Specialist I #Full Time #Remote
61St. Street Service Corp
Remote job
Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for
ColumbiaDoctors
. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
This position is primarily remote, candidates must reside in the Tri-State area.
Note: There may be occasional requirements to visit the office for training, meetings, and other business needs.
Opportunity to grow as part of the Revenue Cycle Career Ladder!
Job Summary:
The ReferralsSpecialist I is responsible for verifying insurance policy benefit information, and securing payer required referrals. This position is responsible for obtaining accurate and timely insurance referrals for professional services prior to the patient s visit. This position may also be required to obtain prior authorizations for scheduled services, as needed.
Job Responsibilities:
Verifies insurance coverage via system tools, payer portals (Electronic Query (Real-Time-Eligibility [RTE]/Insurance Payer Portal/Phone).
Upon verification of patient's insurance coverage, update changes in the billing system.
Confirms provider s participation status with patient s insurance plan/network.
Determines payer referral and authorization requirements for professional services.
Contacts patient and PCP to secure payer required referral for planned services.
Documents referral in practice management system.
Research system notes to obtain missing or corrected insurance or demographic information.
Initiates authorization and submits clinical documentation as requested by insurance companies.
Manage faxes, emails, and phone calls in a timely manner. Responds to voicemails and emails within same business day of receipt.
Serves as primary liaison between faculty practice/department, insurance companies and patient to verify eligibility and coordination of benefits and resolve any insurance complications.
Performs other job duties as assigned.
Job Qualifications:
High school graduate or GED certificate is required.
A minimum of 6 months experience in a physician s billing or third payer environment.
Candidate must demonstrate the ability to understand and navigate managed care eligibility, insurance billing requirements, and obtaining pre-authorizations.
Candidate must demonstrate strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner.
Must demonstrate effective communication skills both verbally and written.
Ability to multi-task, prioritize, document, and manage time effectively.
Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.)
Functional proficiency and comprehension of medical terminology.
Ability to work independently and collaborate in teams.
The ideal candidate is a motivated individual with a positive attitude and exceptional work ethic.
Experience in Epic and or other electronic billing systems is preferred.
Knowledge of medical terminology, diagnosis and procedure coding is preferred.
Previous experience in an academic healthcare setting is preferred.
Hourly Rate Ranges: $22.39 - $28.29
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
$105k-266k yearly est. Auto-Apply 60d+ ago
Pre-registration Specialist
EPBH Emma Pendleton Bradley Hospital
Remote job
The Pre-registration Specialist is responsible for ensuring accurate and timely pre-registration of patients for scheduled services. This role includes generating estimates, communicating with patients regarding their financial obligations, securing pre-service payments or establishing payment arrangements, and ensuring all demographic and insurance information is accurate. The Pre-registration Representative/Specialist plays a critical part in optimizing financial outcomes and enhancing patient experience through effective communication and financial counseling.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.
The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Pre-registration & Verification
- Complete pre-registration for scheduled services, ensuring all required information is obtained and accurately entered into the system.
- Verify patient insurance coverage and eligibility prior to scheduled services.
- Ensure all demographic and insurance information is accurate and up to date.
Financial Analytics & Patient Interaction
- Generate accurate cost estimates for scheduled services based on payer contracts and patient insurance coverage.
- Communicate with patients regarding their financial obligations, including co-pays, deductibles, and out-of-pocket costs.
- Secure pre-service payments or establish payment arrangements prior to the date of service.
- Provide clear and empathetic financial counseling to patients, ensuring understanding and satisfaction.
- Interact with patients to address any questions or concerns related to their financial responsibilities.
Documentation & Compliance
- Maintain accurate and up-to-date records of all pre-registration activities in the electronic health record (Epic) and patient accounting systems.
- Ensure compliance with HIPAA, payer guidelines, and internal policies.
- Participate in audits and quality improvement initiatives as needed.
QUALIFICATIONS:
Education & Experience
- High school diploma or equivalent required, associate or bachelor's degree in healthcare administration, finance, or related field preferred.
- Minimum 2 years of experience in patient access, pre-registration, or revenue cycle operations, preferably in a healthcare setting.
Skills & Competencies
- Strong understanding of healthcare finance, insurance verification, and pre-registration processes.
- Proficiency in generating cost estimates and communicating financial obligations.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite.
Pay Range:
$19.03-$31.39
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Remote-Rhode Island - N/A Providence, Rhode Island 02901
Work Type:
Mon-Fri
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No
$19-31.4 hourly Auto-Apply 5d ago
Registration Specialist
Public Partnerships, LLC
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Public Partnerships LLC (PPL) helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We, along with a diverse alliance of service partners across the state, will be supporting the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions.
Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve.
Learn more about PPL and CDPAP at ***************************
Position Title: Registration Specialist
Reports to: Registration Supervisor
The Registration Specialist is responsible for supporting individuals and their authorized representatives in successfully enrolling and participating in self-directed service programs. This role ensures timely and accurate completion of enrollment processes, provides person-centered education, and collaborates with internal and external stakeholders to remove barriers and maintain compliance with program standards.
Customer Service & Relationship Management
Follows up on referrals for participant-directed services.
Communicates with participant or authorized representative about additional supports or accommodations necessary for successful program participation.
Provides person-centered, need-based program education and guidance to participants and authorized representatives specific to individual choices, goals, and desired outcomes.
Educates the individual/employer on interacting with Public Partnerships as their fiscal intermediary, with emphasis on their authorized services, timesheet completion, enrolling subsequent providers and keys to successful self-direction.
Communication & Education
Explains and educates on participant/authorized representative and provider roles and responsibilities for participation in self-directed services, including processing payroll, vendor payments, tax withholding and reporting.
Provides direct, including train-the-trainer, instruction on how to navigate program rules, expectations, and financial management systems, including online enrollment, service time capture, portal, and emerging technologies.
Provides train-the-trainer instruction on identification and reporting of suspected fraud, abuse, neglect, and exploitation.
Problem Solving & Critical Thinking
Identifies potential barriers and bottlenecks to timely enrollment and takes necessary steps to triage and resolve.
Engages the entity providing case management or service/support coordination services to the individual to ensure timely coordination of service approval and authorization.
Collaborates with internal and external stakeholders as necessary to ensure enrollment cycle times are minimized and the first payment to the provider(s) is received on time and in full.
Compliance & Risk Management
Identifies, reports, and appropriately follows up on allegations or reports of suspected fraud.
Assesses for participant abuse, neglect, and exploitation, following the appropriate reporting protocol where necessary.
Meets quality assurance standards as applicable to program.
Documents and reports evidence of individual's inability to self-direct appropriately.
Technical & Administrative Skills
Supports the individual/employer and their provider(s) in completing all necessary documentation required for enrollment.
Performs all functions necessary to support the enrollment of the individual/employer/authorized representative and provider(s) including processing enrollment documentation, obtaining employer identification numbers, completing criminal background checks, and other enrollment related requirements.
Updates enrollment status of individual participants and providers through portal and records in systems.
Maintains documentation of services provided and time committed in accordance with applicable policies and procedures.
Communicates referral corrections, as needed, to entities providing case management or service/support coordination entities services to the individual.
Assessment & Evaluation
Assesses participant's and/or authorized representative's ability to communicate, acquire new information, act as an employer and otherwise successfully participate in a self-directed employer and/or budget authority service model.
Collaboration & Teamwork
In collaboration with the enrollment supervisor, supports workforce management delegation to ensure service levels are met.
Required Skills:
Strong customer service and support experience
Proficient in Microsoft Office Suite, CRM, Five 9, My Account platforms and web-based applications
High aptitude for process assessment, improvement, and recommendations
Exceptional verbal and written communication skills
Ability to develop strong working relationships with external and internal stakeholders.
Education: Related Bachelor's degree preferred; can be substituted with 1+ years of related experience.
Experience: Additional education and experience requirements as indicated by state contract requirements. Minimum of one (1) year of experience serving individuals with disabilities and/ or aging adults preferred.
Working Conditions: Hybrid (Latham, NY or Manhattan, NY) - combination of on-site and remote work
Compensation: $20.00 - $22.00 hourly
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$20-22 hourly Auto-Apply 32d ago
Patient Registration Specialist (Remote)
Access Telecare
Remote job
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health.
We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you'll be responsible for:
We are seeking an experienced and detail-oriented Patient Registration Specialist. The Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment.
What you'll work on:
Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare's billing system
Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools
Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies
Escalate complex coverage or registration issues to management or the billing department as needed
Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling
Other duties as assigned
What you'll bring to Access TeleCare:
High school diploma required
A minimum of 1-2 years' experience in Revenue Cycle, Registration and Medical Billing
Solid understanding of registration and billing
Knowledge of medical terminology, anatomy, and physiology
Must also have a focus on regulatory and billing requirements
Ability to maintain confidentiality
Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments
Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems
Ability to work effectively under deadlines and self-manage multiple projects simultaneously
Strong analytical, organizational, and time management skills
Flexibility, detail-oriented, and adaptability in a fast-paced environment
Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment
Must be able to remain in a stationary position 50% of the time
About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
$21k-29k yearly est. Auto-Apply 34d ago
Referrals Specialist
Hawai'i Island Community Health Center 3.8
Remote job
Starting at $19.50 hourly
Join Our Team as a ReferralsSpecialist!
Are you passionate about providing excellent patient care and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated ReferralsSpecialist to join our team!
Position Summary:
As a ReferralsSpecialist, you will play a crucial role in managing external patient referrals and follow-up in collaboration with the provider and other members of the patient care team. Under the general direction of the Health Services Manager and Referrals Supervisor, you will maintain electronic patient files, respond to and fulfill requests for medical records, and assist in the collection of data. Additionally, you will coordinate travel for patients to and from appointments.
Schedule:
Monday-Friday (most weekends off)
Work hours are between 6:00 AM and 6:00 PM, with shifts totaling either 8 hours or 10 hours per day.
Opportunity to work from home on occasions, following work from home guidelines.
Benefits Include:
Retirement plan
Medical, Vision, and Dental Insurance
Pet insurance
Paid time off
Employee Assistance Program
Other ancillary benefits
Education and Experience:
High School graduate or GED certificate
One year of related clinical office experience and/or training; OR any equivalent combination of experience, training, and/or education
Desirable experience includes:
Familiarity with QUEST and other insurance programs
Familiarity with Hawaiʻi Health Care Networks
Knowledge of ICD-10 and CPT coding
Key Responsibilities:
Prioritize patient referrals to manage patient flow for maximum efficiency and optimum care provision
Utilize medical records appropriately to document care within the scope of job duties
Coordinate referrals, preauthorization, and follow-up with appropriate external resources
Develop and maintain tracking systems for referrals to outside resources
Actively participate in quality improvement and risk management programs
Participate as an active team member on the patient care team
Engage in continuing education activities
Demonstrate competency in managed care preauthorization for travel
Document appropriately in the patient medical record
Facilitate quality specialty medical, diagnostic, and therapeutic services via appropriate referral and tracking for follow-up
Maintain positive interpersonal relations with physicians, patients, patient families, visitors, and co-workers in a professional and confidential manner
Embrace the philosophy of continuous quality improvement
Maintain a safe, clean, and confidential working environment consistent with OSHA, HIPAA, and HHC standards
Communicate accurate and pertinent information with patient care providers and other members of the care delivery team to facilitate effective and efficient patient referrals and tracking
Apply age-specific/cultural considerations to the referral process
Manage changes in work demand during the workday
Ensure patient/family satisfaction with referral services
Keep supervisor informed of problems or issues; monitor supplies needed; perform other duties as assigned
Why Join Us?
At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact.
Apply Today!
If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!
$19.5 hourly Auto-Apply 60d+ ago
Patient Registration Specialist - Remote
What We'Ll Love About You
Remote job
Patient Registration Specialist
Hospital Registration and Check In - Remote, work from home
Who We Are
vRS Corporation provides virtual registration services to hospitals and clinics. In a time of shortage of staffing, changing work environments and a desire for work from home jobs, vRS has developed a system that allows medical providers to staff their registration areas through technology and onsite Virtual Interactive and Engagement Workstaions (V.I.E.W.) TM that connect to virtual registration agents working from home. Through video technology we are able to do everything an onsite in person registration specialist would be able to do.
Job Summary
The Patient Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Patient Registration Specialist greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
What We'll Love About You
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Education Required: High school diploma or equivalent
Experience Preferred: At least 1-2 years prior registration experience
Functional computer skills and comfort using different programs long with computer navigation combined with excellent typing skills.
Ability to multi-task in a fast-paced environment
Ability to work with a large number of people/calls daily and covering urgent requests
Ability to maintain strict confidentiality
Licensure/Certification/Registration CHAA preferred
Why Work Here
Competitive pay & Full Time 40 hours/week
PTO and sick time after 90 days
Individual Coverage Healthcare Reimbursement Arrangement (ICHRA) Healthcare reimbursement program for medical insurance
401k plan
Company-sponsored life insurance with supplemental buy up options
Great co-workers
Remote Work Technical Requirements
Minimum internet bandwidth requirements - Minimum requirements assume that the entire bandwidth will be available and used for the individual working from home. If other users are using the bandwidth, it is the individual's responsibility to ensure these minimum requirements are met for their work use.
25 Mbps download speed
5 Mbps upload speed
Use ***************************** to test speed
RTT (round trip time) 100ms or less to “AWS Workspaces US East (N. Virginia)”
Please use ************************************************ to test you RTT
Must be able to hardline into your home router. No Wi-Fi connections. If connection distance is more that 12 feet away from home router and network cable, it will need to be special ordered and we will need to know the specific length.
Internet Service Provider (ISP) must be through Coax, DSL, or Fiber connections. No Satellite or wireless via cell phone providers is permitted.
Willing to install necessary authenticator application for multi-factor authentication on your smartphone including Microsoft Authenticator App and Imprivata ID App as well as any others needed based on client access requirements.
Will be required to be on camera for your shift
Remote Work Physical Space Requirements
Employees working remotely are required to maintain a space that is a closed space where people other than the employee will not be accessing the space during working hours and otherwise within the household cannot hear conversations going on between the employee and clients or patients. The employee can not have children or other family members present during work and will need to be able to focus on work 100%.
No PHI or HIPAA data may be printed or written down in home locations. Employees need to utilize electronic resources and system to contain PHI and HIPAA data for security and compliance.
Company-provided computers and equipment may not be used by anyone other than the employee and will need to be secured in a way where others do not have access to the equipment, preferably in a locked office.
Employees need to have a quiet, secure work space that is free from outside noise and distractions while working in order to be able to focus on work and maintain confidentiality.
We are always looking for great people to join our team. If you are passionate about customer service, enjoy working with a fantastic team, and are motivated to make a difference in patients' lives every day, then apply today with vRS!
*******************************************
$25k-35k yearly est. 60d+ ago
Authorization Specialist (Remote in Wisconsin & Michigan)
Marshfield Clinic 4.2
Remote job
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Authorization Specialist (Remote in Wisconsin & Michigan) Cost Center: 101651135 Insurance Verification Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Mon-Fri; 8:00 am - 5:00 pm (United States of America)
Job Description:
Wisconsin and Michigan residents only eligible to apply
JOB SUMMARY
The Authorization Specialist is a healthcare professional responsible for reviewing patient medical records to determine if a prescribed treatment, procedure, or medication requires prior authorization from the insurance company, ensuring that the requested care is deemed medically necessary and covered under the patient's benefits before it can be administered; this involves verifying patient eligibility, contacting insurance companies to obtain authorization, and managing the process to minimize delays in patient care. An Authorization Specialist works in a fast-paced environment with high call volumes, requiring strong organizational skills and the ability to manage multiple tasks simultaneously.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: None
Preferred/Optional: Successful completion of post-secondary courses in Medical Terminology and Diagnosis and CPT Coding, and Anatomy & Physiology. Graduate of a Medical Assistant, Health Unit Coordinator or Health Care Business Service program.
EXPERIENCE
Minimum Required: Two years' experience in a medical business office or health care setting involving customer service or patient-facing responsibilities, or equivalent experience. In addition to the following:
* Medical knowledge: Understanding of basic medical terminology, disease processes, and treatment options to accurately assess medical necessity.
* Insurance knowledge: Familiarity with different insurance plans, benefit structures, and prior authorization guidelines.
* Excellent communication skills: Ability to effectively communicate with healthcare providers, insurance companies, and patients to clarify information and address concerns.
* Attention to detail: High level of accuracy in data entry and review of medical records to ensure correct prior authorization requests.
* Problem-solving skills: Ability to identify potential issues with prior authorization requests, navigate complex situations, and find solutions to ensure timely patient care.
Preferred/Optional: None.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None.
Preferred/Optional: None.
Wisconsin and Michigan residents only eligible to apply
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.