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Regional branch manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Angela Woodland Ph.D.,

Nina Woodard

Below we've compiled a list of the most critical regional branch manager skills. We ranked the top skills for regional branch managers based on the percentage of resumes they appeared on. For example, 15.5% of regional branch manager resumes contained strategic partnerships as a skill. Continue reading to find out what skills a regional branch manager needs to be successful in the workplace.

15 regional branch manager skills for your resume and career

1. Strategic Partnerships

Here's how regional branch managers use strategic partnerships:

Established over $30m in strategic partnerships with builders and developers across GA and SC.

2. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how regional branch managers use human resources:

Collaborate with Human Resources on all aspects of the hiring, coaching, discipline, and dismissal employee processes.
Performed human resources duties including worker's compensation regulations, as well as orientations to all new applicants.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how regional branch managers use customer service:

Project Manager of numerous projects improving technological programs to enhance both internal and external customer service.
Provided sufficient information for an underwriting decision while providing excellent customer service.

4. Branch Management

Here's how regional branch managers use branch management:

Hired District and Branch management and developed high performance through corporate training, directcoaching, and mentoring.
Promoted growth, profitability and complete customer satisfaction by focusing on safety, customer service, and effective branch management.

5. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how regional branch managers use business development:

Contribute to new business development activities writing technical documents describing staffing capabilities and plan and coordinate incumbent transitions.
Scheduled and performed Public Speaking presentations to cultivate business development partnerships.

6. Local Businesses

Local businesses are independently owned businesses that require less capital, fewer workforces, and less or no machinery. These businesses are ideal for operating on a small scale to serve a local community/population and provide profits to the business owners. A local business can be a locally owned business or a corporate business with multiple locations operating in a specific area. Local businesses provide opportunities for entrepreneurs, jobs for neighbors, and meeting places for communities.

Here's how regional branch managers use local businesses:

Developed company benefit program for local businesses.
Marketed organization's placement program to local businesses and state agencies.

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7. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how regional branch managers use financial statements:

Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Generate and review financial statements, and implement new policies and procedures as necessary to increase overall profitability and efficiency.

8. Direct Reports

Here's how regional branch managers use direct reports:

Have profit and loss responsibilities, and established accountability for all management direct reports for two locations.
Direct reports 2 Department Managers, 6 Account Executives, 2 Finance and Insurance Regional Administrators, 42 staff.

9. Revenue Growth

Here's how regional branch managers use revenue growth:

Represented a continuous improvement in both revenue per rep and actual sales revenue growth on a month-to-month basis.
Improved year-over-year revenue growth for Heineken U.S.A. more than any Texas branch.

10. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how regional branch managers use product knowledge:

Trained sales associates in product knowledge, sales techniques, and design options; prepared architects for AIA accreditation.
Developed large customer base and promoted customer relations through skillful negotiations, product knowledge, and interpersonal communications.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how regional branch managers use payroll:

Complete Payroll and Scheduling requirements for all Security Officers.
Formulated policies and budgets, addressed customer and employee satisfaction issues, and handled all payroll management and quality management tasks.

12. Sales Growth

Here's how regional branch managers use sales growth:

Closed 2008 at 125% of quota and posted consistent double digit sales growth with at least 100% growth YoY.
Performed sales and product analysis to formulate strategies focused at achieving divisional and corporate sales growth and financial objectives.

13. Loan Production

Here's how regional branch managers use loan production:

Increased loan production over previous year from $113 Million to over $289 Million.
Increased total business loan production by 4.5% over 2012.

14. Business Plan

Here's how regional branch managers use business plan:

Analyzed and modified sales quotas based on historical performance and business plan objectives.
Prepared annual budgets, business plans, monthly projections and sales strategies to facilitate long term growth and expansion.

15. Business Relationships

Here's how regional branch managers use business relationships:

Developed new customer contacts and builds long-lasting business relationships, evaluates customer needs & created solutions utilizing a consultative approach.
Generated long term business relationships in multiple industry sectors to provide specific staffing needs--averaging 16 new accounts per month.

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What skills help Regional Branch Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on regional branch manager resumes?

Dr. Angela Woodland Ph.D.

Professor, Montana State University

Skills that are immediately useful stand out on resumes. Right now, data analytics skills are in hot demand. A desirable job candidate should be able to import large data sets in various formats, clean data, manipulate data, interrogate data, and draw conclusions from the data. Additionally, the job candidate should be able to prepare informative and easy-to-follow data visualizations of the results. This skill set allows a job candidate to be immediately useful in an organization. It is the new way of analyzing and communicating.

What regional branch manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young regional branch managers need?

Michael Mikitka

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.

What technical skills for a regional branch manager stand out to employers?

Todd Lee Goen

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

What soft skills should all regional branch managers possess?

Dr. Elizabeth Homan Ph.D.

Professors, Department Chair, Catawba College

Networking, networking, networking. And being a nice, friendly, honest human being. Flexibility and a level head in the face of persistent change. Resilience and an ability to work with the conditions in which you find yourself. Working with what you have, not what you wish you had.

What hard/technical skills are most important for regional branch managers?

Dr. Elizabeth Homan Ph.D.

Professors, Department Chair, Catawba College

Organization, written and oral communication, adeptness at social media. Ability to use and manipulate data.

Do you want to know more?

List of regional branch manager skills to add to your resume

The most important skills for a regional branch manager resume and required skills for a regional branch manager to have include:

Strategic Partnerships
Human Resources
Customer Service
Branch Management
Business Development
Local Businesses
Financial Statements
Direct Reports
Revenue Growth
Product Knowledge
Payroll
Sales Growth
Loan Production
Business Plan

Business Relationships
Customer Retention
Client Relationships
Performance Appraisals
Sales Strategies
Oversight
Executive Management
Mortgage Loans
Regional Sales
Loan Portfolio
Federal Regulations
Performance Reviews
Training Programs
FHA

Relationship Building
Sales Volume
Inventory Control
Loan Volume
Customer Complaints
Office Operations
Operational Procedures
Gross Profit
Customer Relations
Regulatory Compliance
Career Development
Business Operations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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