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Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.Education
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.
Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.
The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.
Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.Training
Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.Important Qualities
Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.
Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.
Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.
Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.
Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.
Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.
Some employers require a criminal background check. In some settings, workers need a valid driver’s license.
Average Length of Employment
Top Careers Before Regional Coordinator
Top Careers After Regional Coordinator
Hispanic or Latino11.6%
Black or African American0.8%
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University of Phoenix16.0%
West Virginia University5.8%
George Washington University5.3%
Pennsylvania State University5.3%
Florida State University5.3%
Michigan State University4.1%
George Mason University4.1%
Indiana Wesleyan University4.1%
University of Kentucky3.7%
University of Oregon3.7%
University of North Texas3.3%
University of Southern Mississippi3.3%
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|Job Title||Company||Location||Start Date||Salary|
|Regional Coordinator||Resources for Health Equity, Inc. D/B/A RHE||New York, NY||May 19, 2015||$156,832|
|Senior Regional Coordinator||Generali Us Branch||Parsippany-Troy Hills, NJ||Sep 23, 2015||$156,612|
|Global Development Regional Coordinator||Bill & Melinda Gates Foundation||Seattle, WA||Sep 24, 2013||$126,806 -
|Global Development Regional Coordinator||Bill & Melinda Gates Foundation||Seattle, WA||Sep 26, 2011||$117,394 -
|Regional Coordinator||Generali Us Branch||Parsippany-Troy Hills, NJ||Sep 30, 2014||$90,000|
|Regional Coordinator-Asia||Columbia University||New York, NY||May 11, 2010||$87,550|
|Cisco Regional Academy Coordinator||Bay Area Techworkers Inc.||San Ramon, CA||Oct 19, 2009||$85,192|
|Reporting Regional Coordinator||Maverick Tube Corporation||Houston, TX||Jan 26, 2015||$82,000|
|Senior Regional Coordinator||Generali Us Branch||Parsippany-Troy Hills, NJ||Jan 31, 2014||$81,765|
|Qhse Regional Coordinator||M-I LLC Aka M-I Swaco||Bakersfield, CA||Sep 09, 2010||$76,848|
|Senior Buyer & Regional Coordinator||Sobeys Produce Inc.||Boynton Beach, FL||Jun 23, 2008||$67,303|
|Regional Coordinator-Japanese Business||Generali Us Branch||Parsippany-Troy Hills, NJ||Feb 01, 2011||$66,000|
|Regional Coordinator-Japanese Business||Generali Us Branch||Parsippany-Troy Hills, NJ||Oct 01, 2011||$66,000|
|Regional Coordinator||Third Sector New England, Inc.||Seattle, WA||Oct 01, 2015||$35,688|
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