Regional director jobs in Albuquerque, NM

New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Chief Operations Officer to oversee all clinical operations - including donor authorization, donor management, organ recovery, logistics, and organ utilization. This role is critical to providing leadership and guidance to all clinical teams. The Chief Operations Officer will align daily activities with our strategic and operational goals to maximize donation. Extensive on-call duties and travel will be required. This is a great opportunity to serve as a lifeline to those on the transplant waiting list! COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Achieves strategic objectives through monitoring and analyzing data to maximize organ donation and identify trends and areas for improvement. Formulates plan and collaborates with clinical teams, hospital partners, and medical staff. Oversees clinical operations for the organization in accordance with company policies, CMS regulations, and UNOS/OSHA guidelines. Works with operational leaders to forecast staffing needs to projected donor events. Ensures the recruitment and training of the clinical department to ensure core competency. Partners with Training/Education Department to assess needs and competencies of the clinical department. Directs coordination of clinical affinity groups to ensure the clinical staff are current on company policies and emerging trends within the industry. Partners with both Clinical leadership and HR leadership to complete annual performance evaluations of all staff. Provides routine coaching and feedback to employees. Continues to develop bench strength. Oversee the overall operational, budgetary, and financial responsibilities of the department. Analyzes variances and works to actively reduce costs. Works in collaboration with the Medical Director to continually review and enhance clinical evaluation, donor management, organ allocation, and organ recovery practices for the purpose of identifying and resolving clinical process and performance issues. Analyzes data to forecast current & future departmental needs of the department. Develops, interprets, and analyzes data relating to the nature and volume of clinical activity. Data reviewed may include referrals, determining eligibility, introduction and approach issues, consent and conversion rates, clinical donor management, and organ allocation and transplantation yield. Coordinate periodic onsite meetings with transplant centers and hospital partners. Works with other department directors to facilitate communication between departments and encourages clinical staff to support and participate in initiatives of the organization. Works with all Department Leaders to facilitate communication, encourage support, and ensure quality processes throughout the organization. Facilitates interaction with senior management, Medical Advisory Committee and Medical Directors to provide input from clinical perspective regarding organizational goals and policy / procedures. Participates in internal and external committees to represent the clinical services department and the organization. Additional duties as assigned The ideal candidate will have: 5+ years' OPO clinical management experience required. Bachelor's degree in Health Administration Registered Nurse (RN) license Valid Driver's License with ability to pass MVR underwriting requirements **New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.**

Job Title: Vice President of Electronic Payment Services Department: Electronic Payment Services Reports To: Chief Financial Officer FLSA Status: Exempt The Vice President of Electronic Payment Services will oversee and lead the payments and plastics department and ensure effective vendor oversite and sound risk management practices, profitability modeling and reporting, lead the invocation of payment products, services and channels. Essential Duties and Responsibilities include the following. Other duties may be assigned. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings as dictated by their supervisor/manager. Vice President Duties Serve as a strategic leader responsible for setting and guiding the vision, priorities, and performance standards for the assigned functional area in alignment with the credit union's enterprise goals. Actively contribute to cross-departmental initiatives and collaborate with executive leadership to ensure consistency, integration, and alignment across business units. Exercise significant decision-making authority on matters that impact departmental performance, member experience, regulatory compliance, and long-term sustainability. Drive organizational success through leadership in innovation, operational excellence, member service, and staff development, with a focus on measurable outcomes and long-term growth. Lead and develop senior-level managers, including AVPs and department heads, fostering a high-performance culture, accountability, and professional growth across teams. Develop, implement, and oversee policies, practices, and strategic plans that improve service delivery, efficiency, and member value within the credit union's mission and regulatory framework. Correct and minimize findings from various internal and external audits and exams to maintain high compliance standards Develop, implement, and manage department process improvements, service level standards, projects, risk assessments, departmental goals, and profitability consistent with overall Credit Union strategic initiatives Act as a primary liaison with third party vendors and assist with vendor management, including but not limited to, collecting due diligence, negotiating contracts, monitoring vendor performance and costs and identifying new vendors Compile and report department metrics for Senior Management. Supervisory Responsible for the direct supervision, hiring, training, development, timecard, performance reviews, huddles, and one-on-one coaching meetings of department staff. Mentor, coach and train employees in a psychology safe environment Monitor and analyze staff performance including, quality of service, transaction volume, errors, and member wait time. Uses this information to make appropriate staffing and service recommendations. Review and recommend process changes to increase efficiency and better serve the member Participate in community and RGCU outreach/events Act as a back up to staff when needed Electronic Payment Services Department Assist and review VISA reporting, VISA rate updates, Co-Op and JHA reporting. Ensure files and data are correct and accurate, programming and automation is running as scheduled (ACH, Debit and Credit Cards, Wires, etc.) Research fraudulent activities that affect the credit union. Provide timely reports to senior management concerning what occurred and how it could be mitigated in the future File bond claims related to plastic card loss Accurately oversee the performance of OFAC for all payment transactions such as IATs and wire transactions Operationalize current payment platforms/products/services Innovate new payments platforms/products/services Member Service Come to work every day with a member focused, passionate, and dedicated mindset Approach ever member situation from a caring, helpful, and openminded position Proactively approach issues and offer creative solutions that will make doing business with RGCU easier Assists in any other areas as directed by the CFO, Senior Management and/or President/CEO. ACH - Accurately perform OFAC for all IAT transactions. Ensure fraudulent ACH transactions are mitigated to the best extent possible. Wires - Ensure that OFAC is accurately performed on all wires and that all Red Flags are mitigated. Ensure that all accounts, loans, and transactions are reviewed for the appropriate red flags. Report all suspicious activity to the Risk Management department via the compliance group email. Supervisory Responsibilities Manages the Electronic Payment Services Manager. Is responsible for the overall direction, coordinator, and evaluations of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; processing timecards; creating and managing schedules. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work-flows and procedure. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Develops innovative approaches and ideas; Presents ideas and information in a timely manner that gets others' attention. Critical Thinking - The process of actively and skillfully using a set of core skills - analysis, evaluation, inference, deductive reasoning, and inductive reasoning - to process and generate information and beliefs. Organizational Relationships - Executes directions and plans received from manager independent of likes and dislikes in a confident and positive manner. Accepts criticism and feedback from management with minimal defensiveness. Demonstrates skill in communicating with others orally. Provides information and assists others when needed. Shows appropriate assertiveness in expressing and advocating points of view. Writes reports and memos that are clear, professional, and useful. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Experience- 5 to 10 years related experience. Education- 4-year college degree or Specialized course of study OR 10 years related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals such as Standard Operating Manuals (SOPs). Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, amortizations, proportions, percentages, cash flow, net present values, and depreciation. Ability to apply concepts of basic algebra and arithmetic. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge Symitar's; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Work Environment The work environme nt characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually noisy.

Job Description within Keller Executive Search and not with one of its clients. As the Management Director in Albuquerque, this senior role is accountable for shaping management strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Steer portfolio execution and governance across multiple workstreams. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: ************************************************************************************ Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous. Benefits Competitive compensation: $ 199,000-243,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Responsible for managing, directing, coordinating and controlling the overall operations of a hospital Provides leadership to ensure attainment of strategic objectives and the delivery of quality, economical health care services and other related lines of business. Initiates and enforces organization-wide policies and procedures that support the accomplishment of the hospitals objectives and programs Ensures nursing and clinical department's goals, objectives, standards of performance, policies and procedures are appropriate for the patient population served Oversees the organizing of nursing and clinical departments according to administrative and nursing service guidelines; ensures compliance with legal, organizational, and medical staff standards Has authority and responsibility for establishing, directing, and implementing the Standards of Nursing Practice and the clinical operations and financial matters related to all nursing and clinical care areas and functions Essential Functions Embraces and works to advance the National Quality Program objectives and the journey towards a High Reliability Organization (HRO) Promotes a culture that encourages employees to identify safety issues and to speak up to enhance safety practices for employees and patients Responsible for all aspects of hospital operations; clinical, ancillary, and support departments Assures that all policies established by the Governing Body of the hospital are implemented appropriately In collaboration with the Market CEO, directs the strategic planning for the hospital Responsible for developing, interpreting and communicating hospital policies, objectives and operational procedures to the department managers and others as necessary. Includes assessing the patient population, risk factors and the scope of services Contributes to and/or leads the appropriate initiatives outlined in the Strategic Quality Plan. Maintains a system which verifies licensure/certification, qualifications, experience, and competency of each member of the nursing department and evaluates each member on a timely basis Serves on the Hospital Quality Council Understands and supports the organization's continuous quality initiatives Represents nursing services on various corporate, hospital and medical staff committees/meetings Develops and monitors the hospital budget, ensuring operations does not exceed the approved budget Oversees the finance/business office functions of the hospital to ensure that funds are collected and expended appropriately. Ensures staffing plans are appropriate for the hospitals departments In coordination with the Market CEO, hospital board, the medical staff and other hospital personnel, responds to the community's needs for quality health care services by monitoring the adequacy of the hospital's medical activities Serves as a member of the hospital executive committee and other administrative committees as designated. Attends governing board meetings Conducts job responsibilities in accordance with the standards set out in the Company's Code of Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards Oversees and provides direction to hospital leadership grading hospital mission and objectives, expected productivity and efficiency, establishing policies and procedures are in compliance with federal state and local laws, regulations and ordinances. Works with hospital leadership to foster high employee morale and a positive work environment for employees Develops a strong working knowledge of the electronic medical record Assures compliance with all regulatory and accreditation requirements Always maintains survey readiness Participates in and coordinates survey preparation Ensures maintenance of physical properties in good and safe state of repair and operation Promotes adherence to the Company's Code of Conduct and the Corporate Compliance Agreement by monitoring employee performance and identifying and responding to compliance issues Acts as Privacy officer for the hospital. Implements necessary privacy policies and procedures Reviews all patient complaints regarding the hospitals privacy policies and procedures and/or privacy practice Collaborates with Regional leadership to advance safety and quality Knowledge/Skills/Abilities/Expectations Ability to coordinate short- and long-term planning activities Ability to work with a large staff and diverse client base Basic computer skills with working knowledge of Microsoft Office, word processing and spreadsheet software Able to demonstrate knowledge of The Joint Commission, local, state, and federal laws, and regulations Knowledge of general budgeting, accounting, and management skills Knowledge of cost reporting, profit and loss and budget compliance Ability to work well with management teams and employees Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected Ability to spend a limited amount of time on travel Must read, write and speak fluent English Must have good and regular attendance Performs other related duties as assigned Education Bachelor's degree in nursing required Master's degree in healthcare administration, business administration, public health or clinical specialty required Licenses/Certification Registered Nurse in the state Experience Five years' experience in healthcare administration/management, with a minimum of two years' experience at a senior nursing management level, in a hospital setting with experience in operations Two years' prior COO or CEO level experience preferred Graduate level education may substitute on a year-to-year basis for the required experience

Job Description New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Chief Operations Officer to oversee all clinical operations - including donor authorization, donor management, organ recovery, logistics, and organ utilization. This role is critical to providing leadership and guidance to all clinical teams. The Chief Operations Officer will align daily activities with our strategic and operational goals to maximize donation. Extensive on-call duties and travel will be required. This is a great opportunity to serve as a lifeline to those on the transplant waiting list! COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Achieves strategic objectives through monitoring and analyzing data to maximize organ donation and identify trends and areas for improvement. Formulates plan and collaborates with clinical teams, hospital partners, and medical staff. Oversees clinical operations for the organization in accordance with company policies, CMS regulations, and UNOS/OSHA guidelines. Works with operational leaders to forecast staffing needs to projected donor events. Ensures the recruitment and training of the clinical department to ensure core competency. Partners with Training/Education Department to assess needs and competencies of the clinical department. Directs coordination of clinical affinity groups to ensure the clinical staff are current on company policies and emerging trends within the industry. Partners with both Clinical leadership and HR leadership to complete annual performance evaluations of all staff. Provides routine coaching and feedback to employees. Continues to develop bench strength. Oversee the overall operational, budgetary, and financial responsibilities of the department. Analyzes variances and works to actively reduce costs. Works in collaboration with the Medical Director to continually review and enhance clinical evaluation, donor management, organ allocation, and organ recovery practices for the purpose of identifying and resolving clinical process and performance issues. Analyzes data to forecast current & future departmental needs of the department. Develops, interprets, and analyzes data relating to the nature and volume of clinical activity. Data reviewed may include referrals, determining eligibility, introduction and approach issues, consent and conversion rates, clinical donor management, and organ allocation and transplantation yield. Coordinate periodic onsite meetings with transplant centers and hospital partners. Works with other department directors to facilitate communication between departments and encourages clinical staff to support and participate in initiatives of the organization. Works with all Department Leaders to facilitate communication, encourage support, and ensure quality processes throughout the organization. Facilitates interaction with senior management, Medical Advisory Committee and Medical Directors to provide input from clinical perspective regarding organizational goals and policy / procedures. Participates in internal and external committees to represent the clinical services department and the organization. Additional duties as assigned The ideal candidate will have: 5+ years' OPO clinical management experience required. Bachelor's degree in Health Administration Registered Nurse (RN) license Valid Driver's License with ability to pass MVR underwriting requirements **New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.**

at Thrive Pet Healthcare Ideal candidate will live in or be willing to relocate New MexicoThe Director of Regional Operations - AZ/NM will support one or more geographic markets of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment and collaboration across all veterinary hospitals within their region. This includes all Thrive Pet Healthcare market segments-affordable care, general practice (GP), multispecialty/specialty, and boutique specialty.Reporting to the VP of Operations, the Director of Regional Operations - AZ/NM will also work with the group's integration manager(s) to onboard new practices, develop short- and long-term objectives for new locations, and ensure smooth transitions. The role requires frequent and consistent visits to hospital sites-managing hospital leadership, teams, individuals, and clinical performance within the hospitals across the region.The job responsibilities of the Director of Regional Operations - AZ/NM can be grouped into four key categories:People, Team, and Hospital Culture Build relationships with all members of the hospital teams to promote and support a positive culture. Mentor, coach, and set expectations with hospital leadership teams, including recommendations for staff training and development. Collaborate with People Operations on recruiting, retention, learning, and change management. Conduct team-focused hospital visits to gather feedback and address concerns. Actively participate and collaborate in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations) Client and Patient Experience Engage with hospital teams to understand local market dynamics. Support the marketing department in developing targeted strategies that meet hospital and community needs. Promote Thrive Pet Healthcare membership plans. Hospital Experience Create a positive experience across all client and patient touchpoints. Ensure each facility provides a clean, safe, and welcoming environment for staff, clients, and patients. Fiscal Management Collaborate with the VP of Operations and hospital teams to develop and maintain financial growth strategies and budgets. Monitor key performance indicators (KPIs) and develop improvement plans when needed. Support Thrive Pet Healthcare's goals of financial health and sustainability. Operational Excellence Develop, support, and maintain strategic planning initiatives for the hospitals. Promote medical excellence by focusing on key doctor metrics and partnering with hospital leaders to review quality, efficiency, and performance across clinical and administrative teams. Develop proficiency in hospitals' electronic medical records and HR tools (Workday) to drive efficiency and optimize workflows. Ensure compliance with all support office, local, and federal policies, procedures, and regulations. Desired Competencies Flexible and adaptable to meet the needs of each hospital. Approachable and available to hospital leadership and support teams. Strong accountability and ability to navigate complex situations effectively. Demonstrates both strategic vision and tactical execution. Maintains a growth mindset with a proactive, solution-oriented approach. Excellent interpersonal and communication skills. Passion for pets and their health and well-being. Frequent travel required throughout AZ/NM. Strong business acumen, with the ability to analyze hospital P&Ls and identify financial growth opportunities. Education and Experience DVM or Bachelor's degree in Business, Operations Management (or equivalent). Minimum 3 years of experience leading management teams in a multi-location organization. Background in the veterinary health field, preferably at the management, Medical Director, or Hospital Administrator level. Veterinary GP and Emergency background is a plus. Certified Veterinary Practice Manager (CVPM) certification preferred but not required. Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including skills, qualifications, experience, and location.At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Job DescriptionBenefits: Dental insurance Health insurance Vision insurance We are seeking an Executive Officer to lead our company! You will help develop and execute the company's strategy and direction. Responsibilities: Help set the company's strategy and direction Maintain and adapt the company's culture Oversee and drive team to achieve mutually agreed goals Discuss company financials and roadmap with potential investors Qualifications: Previous experience in executive management Strong leadership qualities Strong integrity and accountability Strong negotiation skills Ability to handle pressure Excellent written and verbal communication skills

The Managing Director serves as the senior leader of the local office, responsible for providing strategic direction, driving operational excellence, and cultivating a positive and productive culture. This role oversees all facets of daily operations, including staffing, hiring, client intake, lead management, marketing, and compliance, to ensure the delivery of exceptional care and the sustainable growth of the business. The Managing Director acts as both a visionary and a hands-on leader, guiding the office team to meet company standards and achieve measurable goals. We're seeking driven, entrepreneurial individuals who are ready to bet on themselves through hard work, resilience, and determination. The ideal candidate values autonomy, takes initiative, and leads with confidence and integrity. Unlike traditional corporate paths, where advancement often comes with greater restrictions, our model rewards focus, accountability, and results. By committing to several high-growth years of building and leading a successful branch, the Managing Director lays the foundation for long-term freedom, flexibility, and lasting professional fulfillment. As we open a new office, the Managing Director will have the opportunity to spearhead its launch and long-term success, helping CareCo fulfill its mission of elevating the standards of caregiving by delivering industry-leading care through a team of highly skilled and compassionate caregivers. This individual will be responsible for building relationships with community partners, driving client and caregiver engagement, and upholding the company's core values of integrity, compassion, and excellence at every level of operation. Core Values: Character Always: We do the right thing especially when no one is looking. Attitude Matters: We lift people up with positivity. Reach Mindset: We take initiative to reach the next step, goal, or task. Effort Everyday: We work with discipline to bring great effort everyday. Collaboration Wins: When one wins, we all win. Others first: We seek to serve others before ourselves. Outcomes and Results - Success in this position will result in: A profitable local office that has strong relationships within the community, with families served, the VA, and local hospital systems. Consistent referrals from various sources leading to high rates of client conversions. Frequent hires of high quality caregivers who agree with the above core values and provide compassionate care for our clients and their families. Create comprehensive care plans and schedules for each client that prioritizes their unique needs and offers them consistent caregiving relationships. Major Responsibilities and Activities: Oversee all aspects of local office operations, including supervision, coaching, and performance management of staff, while fostering a collaborative, accountable, and growth-oriented work environment. Recruit, interview, and onboard local office personnel, including managers, caregivers, and administrative staff, ensuring the right fit for both company culture and operational needs. Build brand awareness and referral relationships through consistent outreach to community organizations, healthcare providers, and local partners, including the Veterans Affairs office, to expand the client base and promote the company's mission. Develop and implement strategic plans to achieve local office growth targets, optimize operations, and move the office toward profitability through proactive management and innovative solutions. Manage the office budget, analyze profit and loss statements, and make data-informed decisions to ensure financial health and efficiency. Support the scheduling and staffing process to ensure 24/7 coverage and high-quality care delivery, stepping in as needed to resolve challenges and maintain operational continuity. Ensure full adherence to all state and federal licensure requirements, home care regulations, and company policies to maintain compliance and uphold quality standards. Work closely with CareCo's Leadership Team to align local operations with company-wide goals, provide regular performance updates, and execute additional duties as assigned. Required Knowledge, Skills, Abilities, and Qualifications: Bachelor degree required 2+ years of operational, business or organizational administration experience required. 2+ years of leadership experience. Excellent organizational, written and verbal communication, and interpersonal skills. Strong critical thinking, problem-solving, and analytical skills. Proficient experience using Microsoft Excel, Word, Google Suite, and cloud platforms. Willingness to maintain strict confidentiality and communicate in a professional manner. Ability to coordinate and collaborate with all levels of The Caregiving Company's employees from caregivers to corporate leadership. Proactive about industry changes, licensure compliance, & actively taking steps to solve potential problems before they arise. Benefits: Health insurance (100% company-paid for employees) Dental insurance Vision insurance Paid time off Flexible Schedule Requirements:

Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check Leads the corporate risk function, including the Enterprise Risk Management (ERM) program, insurance structuring, financial risk transfer mechanisms, and credit risk. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Consults, informs, and assists the Company officers in the identification and assessment of important risks, and supports the development of risk mitigation plans aligned with the Company's vision, values, and strategic objectives and goals * Provides analysis and recommendations to facilitate robust risk-related discussions among members of Executive Policy Committee, the Board of Directors, and Business Unit leaders * Stays abreast of internal and external developments that may impact the Company's risk profile and leverage this information to provide an independent risk management view on business area and Company-wide projects * Leads the administration and continuous improvement of the Company's ERM processes, tools, and communications * Benchmarks the TXNM ERM program against other utility and non-utility companies' programs * Leads the development of ERM documents for the Board of Directors and senior management that involve numerous sources of information and contributions from multiple authors, including the Annual ERM Update to the Board and various other risk reports to the Board and Senior Management * Establishes and maintains broker/insurer relationships to align the company's exposure profile with competitively priced insurance products * Manages insurance contractual risk transfer for a wide variety of construction, generation, transmission and distribution, and business contracts * Manages the negotiation and renewal of various insurance and brokerage contracts * Manages self-insurance program, claims reserves, and allocation processes * Oversees the processes to ensure compliance and governance processes are in place and meet needs for effective transfer of information * Responsible for keeping abreast of insurance industry developments and the application of such in the Company's insurance program COMPETENCIES: * Ability to lead others for whom you have no direct authority * Ability to analyze complex information and identify patterns or trends and their potential impact on the risk profile of the business * Working knowledge of complex decision-making processes and the ability to structure and direct sophisticated business, risk, and strategic processes for robust, quality decisions * Strong analytical skills, particularly those suitable for risk assessments and strategic risk mitigation planning, i.e., ability to frame options related to business risk and issues and independently develop details and analysis * Ability to synthesize qualitative and quantitative information effectively and to integrate diverse information, including technical information, for valuable insights * Ability to build consensus and gain senior management buy-in for risk- and strategy-related recommendations * Ability to constructively challenge ERM process participants, including senior management, to advance enterprise risk management awareness and effectiveness * Ability to exercise sound judgment to achieve desired performance, effectively manage time, schedule, and track several complex processes work streams and projects simultaneously, and to drive work to completion in a complex, deadline-driven environment * Understands and applies best practices with respect to risk management internal controls and risk reporting * Advanced knowledge of insurance, risk controls, enterprise risk, and risk mitigation strategy * Advanced knowledge of insurance products, coverage, markets, industry issues, fiduciary and liability issues, regulation, loss control, and risk aversion * Ability to utilize fundamental engineering principals to evaluate technical materials and documents for generation and transmission and distribution facilities * Ability to design and implement risk management projects involving integration with multiple business and operating units * Ability to apply risk control theories to create risk action plans that mitigate exposures through mechanisms of risk transfer, prevention, and reduction * Ability to utilize applied statistics for practical application to financial and risk problems * Collaborator with strong interpersonal and organizational skills, with the ability to develop extensive contacts * Ability to effectively use language, document design and graphics design to express complex technical and business concepts in clear, concise, understandable ways to various readers QUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelors degree from a four-year college or university with at least ten years of related experience, or equivalent combination of education and/or experience related to the discipline. Certification in either Chartered Property Casualty Underwriter (CPCU) or Associate of Risk Management (ARM) must be obtained within 12 months of hire date.. Masters Degree is preferred SUPERVISORY RESPONSIBILITIES: Hires, trains, evaluates, rewards, motivates and terminates employees. Designs, organizes, prioritizes, schedules, and leads work assignments. Fosters good working relationships with various groups. COMMUNICATION SKILLS: Ability to interpret a variety of documents furnished in written, oral, diagram, schedule, legal, and contractual formats Strong verbal and written communication skills, equally effective at conveying key information to the Board and senior management and defending positions in formal and informal settings with senior management Ability to effectively give persuasive speeches and presentations on ERM and key strategic topics, as well as controversial or complex topics, to various audiences Ability to write complex correspondence and reports and use graphical techniques to successfully convey complex information Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization MATHEMATICAL SKILLS: Ability to effectively utilize mathematical concepts such as probability, statistical inference, correlation, and regression COMPUTER SKILLS: Proficiency in Microsoft Office Suites, especially word and excel, and other common analysis, reporting and presentation software packages ANALYSIS AND PROBLEM-SOLVING ABILITY: Ability to apply principles of logical, strategic, critical and scientific thinking to a wide range of intellectual and practical problems Ability to solve practical problems and deal with a variety of variables in situations where only limited or no standardization exists DECISION MAKING: Understands and utilizes decision theory to create strategic and tactical support documents for stakeholders. Demonstrates solid judgment when analyzing problems and makes difficult choices under uncertain conditions in dynamic environments with many variables. SCOPE AND IMPACT: Accountable for decisions and activities that have a high potential for making a significant financial impact on the company's risk profile. Risk budget, which is coordinated with senior management, seeks to mitigate exposures which can have financial impacts in the hundreds of millions of dollars. PHYSICAL DEMANDS: Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 15 pounds. WORK ENVIRONMENT: Office environment. Occasional travel may be required. Employees in Services Company may be responsible for providing services to various Holding Company subsidiaries and affiliates. SAFETY AND ADA STATEMENT Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm. Americans with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at ************.

People-first organization that prioritizes well-being, inclusion, and professional growth. High standards in quality & safety, several hospitals earn “A” safety grades, and their MissionZERO program reinforces a culture of zero harm. Innovation-driven, launched an in-house innovation studio (with AI-powered care solutions) to improve care delivery. Employee growth & recognition, invests in leadership development (e.g., their “Lead Well” program), nursing career progression, and has won multiple “Best Places to Work” honors. If this sounds interesting, let's talk! Job Type : Full TimeLocation : Albuquerque, New MexicoPay : Great Pay + Bonus + Commissions and BonusJob Description What you will be doing: Serve as the Director of Nursing for the Surgery (OR) department, overseeing daily operations and staff management. Provide leadership and mentorship to develop nursing leaders and staff within the unit. Monitor and evaluate quality, patient satisfaction, and employee satisfaction outcomes, implementing strategies for improvement. Establish strong collaborative relationships with physicians and other healthcare professionals. Handle overall administrative, financial, and clinical activities of assigned departments. Partner with the Chief Nursing Officer to enhance clinical excellence, operational efficiency, and staff engagement. Experience you will need: Minimum of 5 years of clinical nursing experience, or 3 years of clinical nursing experience plus 2 years in a management capacity. Bachelor of Science in Nursing (BSN) required, with a Master's degree in nursing and/or a related field preferred. Current RN license from New Mexico. BLS certification must be obtained within 14 days of hire or transfer into the role. Strong verbal and written communication and interpersonal skills. Critical thinking skills, decisive judgment, and ability to work with minimal supervision. Experience in a surgical environment with a high surgical case load of 600+ cases per month is ideal. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

Visit ************************* Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with. We value our team, our customers and our community while committing to providing growth opportunities from within. We live in Limitless possibilities and encourage our team to Dare to Dream Big and achieve their career goals. Everyone is a leader at Fresquez Companies, we have the power to positively influence others through our words and actions. We are looking for friendly, hardworking team members who have Passion and Creativity to serve and who have the Courage to rise to the next level of excellence. We believe you are the CEO of your growth and success and your contribution always matters. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Join our amazing team and build Trust, Collaborate and achieve your goals, One step at a time. Why Join Our Team? Referral Bonus Full or Part Time Available Flexible Scheduling Medical, Dental and Vision after 60 days of employment 401(K) Tuition Reimbursement Competitive Pay EAP - Employee Assistance Program - Free to Team Member and Family Meal Discounts PTO Paid Time Off Life Insurance 20K Coverage - Company Paid We Promote Within Summary Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" Albuquerque International Airport (Sunport) The Director of Restaurant Operations will work in collaboration with the restaurant operations management team with alignment from the Vice President of Operations, President and CEO and determine and direct the day to day priorities of team members. The Director will set priorities and goals for the restaurant operations team and ensure there is a singular message and clarity in priorities for the entire operations team under their leadership. The Director will work in collaboration with other departments to develop strategies, tactics and plans that assist the operations team achieve its' goals. The Director of Operations is fully accountable for all restaurants within their area including new restaurant growth, revenue and sales growth, profitability and human capital management. Essential Functions: Assist the Vice President of Operations in managing, supervising, and leading managers to ensure profitability, efficiency, and customer satisfaction in each store. Assist in directing assigned restaurants to defined levels of operations excellence in accordance with all established Company policies, procedures, and standards, Company values and applicable federal, state, and local laws. Assist in Developing and managing budgets for all operational areas, ensuring that expenses are within budgeted amounts. Oversee training and development of restaurant managers and staff to ensure consistent delivery of high-quality service and products. Maintain a strong understanding of industry trends and competition and develop strategies to maintain a competitive edge. Assists in Administering all aspects of the business with impeccable integrity. Ensures all Managers are aware of, understand, share, and practice the Company's values and operating philosophies through role modeling and ongoing education. Enforces and complies with all federal, state, and local laws governing the employer-employee relationship, including but not limited to those pertaining to employment, harassment /discrimination, wage and hour, breaks, disabilities, leaves of absence, termination of employment, worker's compensation, unemployment compensation, etc. Always puts the needs of Fresquez Companies as his/her top priority and ensures the team provides a level of service that consistently meets or exceeds Guest expectations, regardless of sales channel. Relentlessly pursues excellence in product quality, speed-of-service, order accuracy, cleanliness, and overall friendliness and hospitality. Recruits, interviews, hires, trains, coaches, develops, motivates, and retains a best-in-class team of professional Associates capable of delivering the Fresquez brand experience to consumers. Develop and manage the company's strategies and tactics relating to development market planning, franchisee development planning, creation of development programs and incentives, and provide input. Ensure compliance with all company procedures and legal guidelines relative to the development of new restaurants. Must obtain a ServSafe Manager certification and a NM Server Permit. Leadership and Management of Department Attract, critically evaluate, and build a competent, high-performance team. Coach, mentor and develop team members to ensure the skills and expertise needed in today and tomorrow's Fresquez Companies development organization. Set objectives with each direct report at least twice a year and give regular meaningful feedback. Work closely with human resources to develop retention strategies and annual incentive plans for each team member. Facilitate weekly team meetings to ensure that the development, design/architecture/construction, equipment, training and development operations teams are focused on the achievement of performance goals, share best practices, and communicate information affecting team. Facilitate 1-2 strategic planning meetings per year with development team and appropriate cross functional team members. Recognize contributions of team members on an ongoing basis; celebrate individual and team accomplishments. Maintain a positive and ethical work climate that is conducive to attracting, retaining, and motivating a diverse group of top-quality employees. Leadership and Management of Department * Attract, critically evaluate, and build a competent, high-performance team. Coach, mentor and develop team members to ensure the skills and expertise needed in today and tomorrow's Fresquez Companies development organization. Set objectives with each direct report at least twice a year and give regular meaningful feedback. Work closely with human resources to develop retention strategies and annual incentive plans for each team member. * Facilitate weekly team meetings to ensure that the development, design/architecture/construction, equipment, training and development operations teams are focused on the achievement of performance goals, share best practices, and communicate information affecting team. Facilitate 1-2 strategic planning meetings per year with development team and appropriate cross functional team members. * Recognize contributions of team members on an ongoing basis; celebrate individual and team accomplishments. * Maintain a positive and ethical work climate that is conducive to attracting, retaining, and motivating a diverse group of top-quality employees. Experience and Training: * Minimum of 10 years' experience in the restaurant industry in a Senior Leadership role is required. * Experience leading a minimum of 12 locations concurrently, and in multiple states is required. * Must have full profit and loss experience for a minimum of 12 locations. * Must possess and maintain a valid driver's license and successfully pass a motor vehicle record and background check. * Possession of Food Handler's Permit and/or ServSafe Certification (where required). Qualifications: Preferred Qualifications: * Strong business acumen and leadership experience with a proven track record of acting as a strategic business partner in an operations environment. * Ability to lead though influence in a collaborative environment. * Demonstrated experience partnering with clients on solving business/operational issues. * Demonstrated communication abilities at multiple levels of the organization. * Demonstrated organization skills leading to the ability to successfully manage multiple priorities in a dynamic environment. Other Skills: * Organization/Prioritization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement and Professional Appearance * Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices. * Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership) * Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees * Strong written, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization * Ability to coach and motivate others to achieve departmental, and company goals * Strong problem-solving skills and the ability to partner with others to achieve results/resolution, an innovative and forward-thinking leader * Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions * Excellent interpersonal skills with the ability to negotiate and influence * Places a value on diversity and shows respect for and openness to others' backgrounds and ideas * Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail * Proven experience leading cross-functional teams to develop new business, training, and operational efficiency solutions * Ability to handle high stress situations, ambiguity, and changing priorities * Proficient Word, Excel, PowerPoint and internet skills * Licensed to operate an automobile without hours of operations restrictions * Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling * Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products) * The ability to drive, stand, sit, bend and walk for extended periods of time * Prepare special reports/assist on special projects as needed or requested. * Detail oriented. * Good PC competency such as the ability to use Microsoft Office Suite and other related software. * Knowledge of PayCom payroll software. * Excellent listening skills. * Professional behavior that contributes to creating an environment of respect and professionalism. * Ability to maintain confidentiality. * Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion. * Ability to work at a fast pace in an effective manner. * Ability to work under pressure and to be flexible and adept to varying and changing demands. * Effective and friendly interpersonal communication and interpersonal skills with internal and external customers. * Excellent computer skills to include Outlook, Word, Excel, Publisher, PowerPoint, Social Media, Internet Research, 10-key, and willingness and ability to learn new systems. Work Environment: This job operates in a fast-paced restaurant setting and is frequently subjected to heat, steam, fire, and noise. This role routinely uses standard restaurant equipment such as: ovens, cook tops, griddles, deep-fat fryers, grills, microwaves, sharp tools/slicers, as well as other equipment as necessary. Physical or Environmental Demands: The physical demands described here are representative of those that that must be met by an employee to successfully perform the essential functions of the job. This position requires constant standing. All positions may require constant, frequent, or occasional: standing, walking, lifting, sitting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, talking, hearing, repetitive motions, eye/hand/foot coordination. Must be able to lift up to 50lbs. The noise level in the work environment is usually moderate to high. Position Type and Expected Hours of Work: This is an exempt-level position. Scheduled hours vary by restaurant needs, including necessary adjustments made during high and low seasonal changes. Typical days and hours of work for this position are Monday-Sunday (varying shifts). Other days/hours and holidays required as needed or assigned. Work Authorization/Security Clearance: * Satisfactory completion of a pre-employment drug screening. * Satisfactory completion of a criminal background check. Language Ability: Ability to read, analyze, interpret general business rules and technical procedures. Ability to clearly and effectively communicate information and respond to questions from management and team members. Other (Secondary) Responsibilities: Assist with other restaurant functions including other assigned duties as needed. This may include prep-cook, cook, dish-washing, maintenance, bar-tending, serving, and cleanliness of equipment and facility. Must be able to fulfill all roles within the restaurant(s) as necessary. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EOE Statement: Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to, recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health's programs. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities Support new admissions goals; this role will be responsible for the team's overall performance which may include carrying a book subject to current team size and growth Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded Measure and own KPIs across your region, reporting upwards on a monthly basis Develop and operationalize GTM strategy for efficient new market penetration Create, build, and manage relationships with referral sources across priority markets Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships Design strategies to better support and engage referral partners across different channels Deepen Charlie Health's penetration across existing partnerships Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals Requirements Must be based in New Mexico or West Texas 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership Experience in healthcare is a plus Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies Work authorized in the United States and native or bilingual English proficiency Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting Experience managing, coaching, and motivating a business development team Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style Ability to energize, communicate, and build rapport at all levels within an organization Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment Expert in advising, presenting to, and persuading senior corporate personnel Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health's programs. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities Support new admissions goals; this role will be responsible for the team's overall performance which may include carrying a book subject to current team size and growth Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded Measure and own KPIs across your region, reporting upwards on a monthly basis Develop and operationalize GTM strategy for efficient new market penetration Create, build, and manage relationships with referral sources across priority markets Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships Design strategies to better support and engage referral partners across different channels Deepen Charlie Health's penetration across existing partnerships Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals Requirements Must be based in New Mexico or West Texas 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership Experience in healthcare is a plus Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies Work authorized in the United States and native or bilingual English proficiency Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting Experience managing, coaching, and motivating a business development team Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style Ability to energize, communicate, and build rapport at all levels within an organization Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment Expert in advising, presenting to, and persuading senior corporate personnel Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

We exist to create positive change for people and the planet. Join us and make a difference too! Job title: Regional Consulting Director - EHS Services - Southwest Region Drive Growth. Lead People. Shape the Future of EHS Consulting. BSI is growing! We're looking for an inspiring, strategic leader to help take our EHS Consulting business to the next level. As Southwest Regional Consulting Director, you'll lead a passionate team of environmental, health, and safety (EHS) consultants serving clients across diverse industries. You'll set the vision, expand our market presence, strengthen key client relationships, and empower your team to deliver measurable impact-helping organizations create safer, more sustainable, and more resilient workplaces. This role is ideal for a senior consulting leader who thrives at the intersection of business strategy, client success, and people leadership. Reporting to the SVP, EHS Consulting Services, you'll work collaboratively with peers nationwide to drive innovation, consistency, and growth across our consulting practice. What You'll Do: Lead & Grow the Region * Develop and execute strategic growth plans across key markets and industries in the Southwest. * Own regional business performance, including P&L, resource planning, and delivery excellence. Inspire & Empower Teams * Build and mentor high-performing consulting teams-fostering technical excellence, collaboration, and client partnership. * Champion a culture of innovation, continuous improvement, and accountability. Drive Client Success * Serve as a trusted advisor to major clients, translating EHS expertise into strategic business value. * Ensure every engagement delivers measurable outcomes-regulatory compliance, risk reduction, and operational improvement. Expand Our Impact * Identify, pursue, and secure new business opportunities through relationship-building and market insight. * Collaborate with other Regional Directors and practice leaders to align offerings and deliver a unified client experience nationwide. What You Bring: * 15+ years of progressive leadership experience in EHS consulting, professional services, or advisory environments. * Proven success driving growth, leading regional or multi-site consulting teams, and achieving measurable business results. * Strong business development and client relationship management skills. * Exceptional leadership, emotional intelligence, and communication abilities suited for executive and client interactions. * Bachelor's degree in Environmental, Health, and Safety, Engineering, Science, or related field (required). * Advanced degree (MBA, MS) or experience in a global or matrixed consulting organization (preferred). * Familiarity with data analytics, digital transformation, or AI-enabled EHS solutions (a plus). Why BSI: At BSI, you'll be part of a collaborative, mission-driven organization that helps companies protect people, the planet, and their business. You'll have the autonomy to shape regional strategy, the support of national leadership, and the opportunity to make a lasting impact on clients and communities across the Southwest and beyond. We offer flexible working arrangements, continuous learning and development opportunities, and a wide range of U.S. benefits What we offer: BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 20-days annual leave, bank holidays, medical, dental, vision, and life insurance, 401(K) with company contribution, short-term and long-term disability, maternal leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. The salary for this position can range from $142,000 - 215,000.00 USD annually; actual compensation is based on various factors, including but not limited to the candidate's competencies, level of experience, education, location, divisional budget, and internal peer compensation comparisons. Do you believe the world deserves excellence? We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company. D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization, all while having fun doing great work. BSI is a community where everyone can thrive. If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

We exist to create positive change for people and the planet. Join us and make a difference too! Job title: Regional Consulting Director - EHS Services - Southwest Region Drive Growth. Lead People. Shape the Future of EHS Consulting. BSI is growing! We're looking for an inspiring, strategic leader to help take our EHS Consulting business to the next level. As Southwest Regional Consulting Director, you'll lead a passionate team of environmental, health, and safety (EHS) consultants serving clients across diverse industries. You'll set the vision, expand our market presence, strengthen key client relationships, and empower your team to deliver measurable impact-helping organizations create safer, more sustainable, and more resilient workplaces. This role is ideal for a senior consulting leader who thrives at the intersection of business strategy, client success, and people leadership. Reporting to the SVP, EHS Consulting Services, you'll work collaboratively with peers nationwide to drive innovation, consistency, and growth across our consulting practice. What You'll Do: Lead & Grow the Region Develop and execute strategic growth plans across key markets and industries in the Southwest. Own regional business performance, including P&L, resource planning, and delivery excellence. Inspire & Empower Teams Build and mentor high-performing consulting teams-fostering technical excellence, collaboration, and client partnership. Champion a culture of innovation, continuous improvement, and accountability. Drive Client Success Serve as a trusted advisor to major clients, translating EHS expertise into strategic business value. Ensure every engagement delivers measurable outcomes-regulatory compliance, risk reduction, and operational improvement. Expand Our Impact Identify, pursue, and secure new business opportunities through relationship-building and market insight. Collaborate with other Regional Directors and practice leaders to align offerings and deliver a unified client experience nationwide. What You Bring: 15+ years of progressive leadership experience in EHS consulting, professional services, or advisory environments. Proven success driving growth, leading regional or multi-site consulting teams, and achieving measurable business results. Strong business development and client relationship management skills. Exceptional leadership, emotional intelligence, and communication abilities suited for executive and client interactions. Bachelor's degree in Environmental, Health, and Safety, Engineering, Science, or related field (required). Advanced degree (MBA, MS) or experience in a global or matrixed consulting organization (preferred). Familiarity with data analytics, digital transformation, or AI-enabled EHS solutions (a plus). Why BSI: At BSI, you'll be part of a collaborative, mission-driven organization that helps companies protect people, the planet, and their business. You'll have the autonomy to shape regional strategy, the support of national leadership, and the opportunity to make a lasting impact on clients and communities across the Southwest and beyond. We offer flexible working arrangements, continuous learning and development opportunities, and a wide range of U.S. benefits What we offer: BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 20-days annual leave, bank holidays, medical, dental, vision, and life insurance, 401(K) with company contribution, short-term and long-term disability, maternal leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. The salary for this position can range from $142,000 - 215,000.00 USD annually; actual compensation is based on various factors, including but not limited to the candidate's competencies, level of experience, education, location, divisional budget, and internal peer compensation comparisons. Do you believe the world deserves excellence? We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company. D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization, all while having fun doing great work. BSI is a community where everyone can thrive. If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Must be a New Mexico resident or willing to relocate. $3,000/month | June 2025 Start Date | Location-Multiple About the Role We are seeking passionate and dedicated Regional Political Director to engage and mobilize community members in support of our campaign. This role is ideal for individuals committed to grassroots organizing, voter engagement, and building strong relationships with constituents. Organizers will work in diverse communities, ensuring that supporters are informed, engaged, and motivated to take action. Key ResponsibilitiesCommunity Outreach & Engagement Build relationships with voters, volunteers, grasstops, and community leaders through direct outreach. Organize and attend community events, canvassing efforts, phone banks, and voter registration drives. Identify and recruit volunteers to support campaign initiatives. Volunteer Management & Training Train and manage volunteers to effectively engage with voters. Maintain communication with volunteers, ensuring they have the resources and support needed to be successful. Develop leadership among volunteers to sustain long-term engagement. Data & Reporting Track voter contact efforts and ensure accurate data entry in campaign databases. Analyze outreach data to assess effectiveness and adjust strategies as needed. Provide regular reports to regional or field leadership. Coalition Building & Advocacy Work with local organizations, advocacy groups, and community stakeholders to build support. Amplify key campaign messages and mobilize constituents around critical issues. Represent the campaign in meetings, town halls, and other public events. Qualifications Passion for grassroots organizing, voter engagement, and community empowerment. Strong interpersonal and communication skills, with the ability to connect with diverse communities. Ability to work independently and collaboratively in a fast-paced campaign environment. Experience in organizing, political campaigns, advocacy, or community outreach preferred but not required. Willingness to work flexible hours, including evenings and weekends as needed. The ideal candidate is able to work independently and use sound judgment and critical thinking skills and have demonstrated success in taking streams of work from idea to completion in a collaborative environment and with input from others. You enjoy meeting new people and engaging with people who share similar values in the community. Compensation & Benefits Salary: $3,000/month. Health Insurance Stipend Provided. Hours: Full-time Start Date: June 2025. Location: There are multiple positions available in various areas across New Mexico. To be determined closer to the start date and based on applicants proximity to offices. Please note that all employment offers are contingent upon the successful completion of a background check.

This key DTS Supervisor position is a role requiring an individual that has experience with IT Service Management Coordinator tasks, as well as overseeing desktop technicians for the client contract. The chosen individual will oversee and provides leadership to onsite Desktop Support Team at their designated location(s), as well as providing ticket coordination tasks to core client systems and applications. The DTS Supervisor must be able to make high level decisions that can and will directly affect the end user. This individual is also responsible for ensuring employee, client and end-user satisfaction. Additionally, this role will be instrumental in the delivery of ITIL Service Management, applications, desktop and mobility strategies, inventory management, day to day issue resolution and license management. RESPONSIBILITIES To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability to be a Customer Success Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DTS Supervisor Duties * Build and maintain strong relationships with client leadership on behalf of Unity. * Ensure team alignment with the ITIL Service Delivery Model. * Demonstrate leadership that reflects Unity's values and supports team effectiveness. * Produce weekly/monthly SLA and KPI reports and drive service recovery for any violations. * Improve and maintain positive client customer satisfaction scores. * Lead Root Cause Analysis to prevent recurring issues or escalations. * Personally respond to major incidents and ensure full executive-level satisfaction. * Review incident/request findings and provide recommendations for resolution. * Analyze operational metrics to identify trends and drive process improvements. * Ensure all SLA, KPI, and contract requirements are consistently met with high quality. * Participate in client operational meetings and relay key expectations to Unity leadership. * Develop and maintain policies and procedures for issue identification and resolution. * Support and participate in IT-related projects. * Collaborate with Unity teams across Albuquerque to ensure consistent practices and initiatives. * Manage hiring, training, scheduling, performance, and corrective actions for team members. * Hold monthly one-on-one meetings with direct reports and document in HRM. * Manage team schedules to ensure 7-day operational coverage. * Own, manage, and resolve escalations to successful completion. * Drive effective team communication through regular meetings and updates. * Complete additional duties as assigned. Supervisor Expectations * Work directly with client project management office on required tasks * Attend and report on Daily Operations Huddle the relevant topics to DTS * Attend and contribute to the Weekly Operations Client meeting * Provide backup support to other zones during PTO * Participate in Root Cause Analysis sessions to better serve clients WORK CONDITIONS * Required to sit, walk, stand, bend over or stoop on a regular basis. * Travel may be required * Ability to operate a computer keyboard, mouse and to handle other computer components * Must be able to lift/transport moderately heavy objects, such as computers, devices and peripherals up to 50 lbs. * Flexibility to work off schedule when needed. * Must keep UnityBPO, patient, and client information confidential. Requirements PREFERRED REQUIREMENTS * Demonstrated success leading a team of 5+ DTS Technicians and projects personnel. * Direct oversight of contractor staff preferable * Individual should possess a Bachelor's degree in MIS, Computer Science, or other relevant discipline. Equivalent combination of work experience/training/Associates degree may be considered in lieu of a bachelor's degree equaling 8 years. * Minimum of 3 years' experience (Supervisor), 5+ years' experience (Sr Supervisor) in a similar fast paced IT and/or Healthcare Services environment * Advanced working knowledge of PC operations, diagnostic troubleshooting and repair including hardware, operating system, network settings, network and local print/scan/fax support * Experience with Service Desk ticket tracking systems (Service Now, HEAT, Remedy, Magic, CA Service Desk). * Experience with Service Level Agreements (SLAs) and other performance metrics * Experience with motivating and managing a team ADDITIONAL REQUIREMENTS * High School diploma or G.E.D equivalent/and at least 4-year experience supporting, troubleshooting and repairing PCs. * Working knowledge of PC operations which includes hardware, software, network settings, operating systems and MS Office applications is required * CompTIA A+ certification preferred * Healthcare environment experience preferred * Epic experience preferred * Knowledge of medical-based terms and phrases are a definite advantage. * Excellent verbal and written communication skills. Disclaimer * The preceding has been designed to indicate the general nature and level of work performed by employees within this classification/job function. * It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. * The preceding job description does not alter the "at will" status and therefore does not constitute a contract of employment, expressed or implied between any employee and UnityBPO We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Direct, manage, oversee, coordinate and supervise a wide range of programs and activities within the assigned department; oversee and execute policy evaluation and development; economic development; environmental health programs; act as an internal consultant and advisor to all levels of management, supervisors and or staff by understanding goals, issues and needs; coordinate assigned activities with other divisions, department, outside agencies and other stake-holders and provide highly responsible and complex administrative support to the Director of assigned department. Various Departments This is an unclassified at-will position. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the requirements below may be interchangeable on a year for year basis. Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Operations Management, or related field preferred; and Nine (9) years of managerial experience in any combination of the following areas: Business administration, or public administration preferred. To include six (6) years of supervisory experience preferred. Master's degree from an accredited college or university in any of the above fields preferred. ADDITIONAL REQUIREMENTS: Possession of a New Mexico Driver's License (Class D), or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within 6 months from date of hire. Preferred Knowledge * Principles and practices of program development and administration * Pertinent Federal, State, and local laws, codes and regulations * Methods and techniques of enforcing applicable codes and ordinances * Methods and techniques of research and analysis * Principles of business letter writing and basic report preparation * Principles and practices of municipal budget preparation and administration * Principles of supervision, training and performance evaluations * Modern office procedures, methods and equipment including computers * Principles and practices of performance measurement and assessment Preferred Skills & Abilities * Plan, organize, direct and coordinate the work of lower-level staff * Interpret, explain and enforce departmental policies, procedures and applicable ordinances, codes and regulations * Select, supervise, train and evaluate staff * Coordinate division activities and programs with outside agencies and divisions * Meet programmatic and regulatory requirements and deadlines * Analyze and assess programs, policies and operational needs and make appropriate adjustments * Identify and respond to sensitive community and organizational issues, concerns and needs * Participate in the development and administration of department goals, objectives and procedures * Prepare and administer large and complex budgets * Prepare administrative and financial reports * Analyze problems, identify alternative solutions; project consequences of proposed actions and implement recommendations in support of goals * Research, analyze and evaluate new service delivery methods and techniques * Interpret and apply Federal, State and local policies, laws and regulations * Communicate clearly and concisely * Respond to questions and concerns from City employees and the public * Establish and maintain effective working relationships with those contacted in the course of work * Maintain physical condition appropriate to the performance of assigned duties and responsibilities

Chief of Mission Operations Status: Full Time, Exempt Reports To: CEO Who Are We: Sceye a high-growth technology company, building the next generation of instant communications, imaging and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our HAPS be deployed in a matter of days and at a fraction of the cost of traditional infrastructure solutions. This makes them an ideal solution for providing telecommunications connectivity, emergency solutions in the event of natural or other disasters, environmental and infrastructure monitoring, Earth observation and a range of defense applications. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you'll contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: The Chief of Mission Operations will oversee all aspects of Sceye's flight and ground operations, ensuring missions are conducted safely, successfully, and in full compliance with aviation regulations and company standards. Reporting directly to the CEO and serving on the executive team, this leader will develop CONOPS based on customer and vehicle requirements, manage the recruitment and training of operational teams, and establish best-in-class procedures, certifications, and safety practices. The role is also responsible for mission readiness, including equipment and software validation, budget and schedule oversight, regulatory compliance, and customer relationships, while driving continuous improvement in operational excellence and safety. What You'll Do Lead and Manage Mission Operations: Oversee mission planning, flight execution, and test operations to ensure optimal performance, safety, and regulatory compliance. Provide leadership, mentorship, and technical direction to a multi-disciplinary mission team. Manage the recruitment, training and development of all operational employees and teams including flight, launch and recovery. Establish and oversee the operational budget, to ensure adequate resources are in place for the proposed operational activities. Develop and Implement Operational Strategies: Innovate and/or improve operational processes and best practices to enhance mission reliability and efficiency in high-altitude platform system (HAPS) operations. Drive the continuous evolution of flight and flight test operations through the application of advanced technologies, data analytics, and lessons learned from previous missions. Regulatory Compliance & Safety Oversight: Ensure all flight and flight test operations comply with FAA regulations, industry standards, and internal safety protocols. As the accountable executive, oversee flight and ground operations risk assessments and mitigation strategies. Emergency and Contingency Planning: Oversee emergency response protocols, ensuring the team is well-prepared for in-flight anomalies and mission-critical decisions. Cross-Functional Collaboration: Work in sync-step with engineering, payload, finance, and safety teams to integrate new technologies and methodologies into mission operations. Stakeholder Communication & Reporting: Provide strategic updates, mission operations organization briefings, and performance reports to the executive leadership and Board of Directors. Oversee client relationships with all customers who interface with operational missions. What We're Looking For: Education & Training Bachelor's degree in aerospace, mechanical, electrical engineering, or a physical science. Test Pilot School graduate is preferred. Technical Expertise: Strategic Thinking: Ability to design and implement scalable operational frameworks that support Sceye's mission objectives. Adaptability: Ability to thrive in a fast-paced, evolving environment and drive forward-thinking solutions for mission success. Experience Minimum 15 years in aviation, aerospace, or high-altitude platforms with direct mission/flight operations experience. Proven leadership of large, multidisciplinary operational teams (flight crews, ground crews, launch & recovery, engineering support). Demonstrated success in developing and executing CONOPS (Concept of Operations) for complex missions. Strong knowledge of airspace management, FAA and international aviation regulations, risk assessment, and high-altitude operations. Track record of managing operational budgets, schedules, and resources at the executive level. Technical/Operational Competence Deep understanding of flight safety standards, risk management, and accident/incident investigations. Experience managing flight test campaigns, mission readiness reviews, and operational certifications. Familiarity with high-altitude, unmanned, or experimental flight systems. Strong knowledge of aviation systems integration, ground support equipment, and mission-critical software/hardware. Leadership & Management Proven ability to recruit, train, and develop operational teams. Executive-level communication skills, with experience managing client and stakeholder relationships. Demonstrated ability to establish operational standards, policies, and safety culture in a growing organization. What We Offer: At Sceye, we're building more than high-altitude platforms-we're building a workplace where people (and their pups) thrive. Here's what you'll enjoy: Chef-Prepared Lunches - Fresh, onsite meals to keep you fueled and focused. Snacks & Refreshments - Enjoy a variety of snacks and drinks available throughout the day. Wellness Perks - Access to a gym, pickleball court, and an outdoor dog kennel. Dog-Friendly Environment - Bring your four-legged friends to work and enjoy a pet-welcoming space. Comprehensive Health Coverage - Medical, dental, vision, and disability insurance, with over 82% of premiums covered-and 100% for everything else. 401(k) with Match - Company contributions that are yours from day one. High-Performance Culture - Join a collaborative, inclusive environment where your work helps shape the future of aerospace. Equal Opportunity Employer: Sceye is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other legally protected status. We encourage individuals from all backgrounds to apply, especially those who bring unique perspectives and experiences that can help us grow and innovate. If you require reasonable accommodation during the application or interview process, please contact us-we're happy to assist.