Regional director jobs in Cherry Hill, NJ

This position offers an exciting opportunity to join a growing, 3rd-generation family-owned manufacturer of kilns for potters. Your contributions will help shape a product beloved by artists, educators, and makers-an appreciation for craft and creativity is a strong cultural fit here. The role involves overseeing and improving all aspects of site operations, with a particular focus on supply chain procurement and customer success. You'll have meaningful authority in day-to-day decision-making, while working closely with the President on strategic initiatives. This is a high-impact, mid-career role with technical training provided. ABOUT US We supplies the world with electric kilns used by potters, schools, and industry alike. We are known for building the most reliable and innovative products in the industry, having always been driven by a strong commitment to longevity and repairability. KEY RESPONSIBILITIES Procurement Manage purchasing tasks and support the purchasing team Build and maintain relationships with vendors to improve resilience, negotiate pricing, handle disputes or late shipments Continually adjust order/stock quantities based on production data and sales forecasts - avoid over- or under-stocking Customer Success Oversee tech-support team - identify patterns of engineering or quality issues to address Step in when difficult support tickets demand a nuanced approach Improve brand sentiment with customers and distributors through superb support Collaborate with our videographer on training and repair videos for customers Educate distributors on our products (installation, operation, troubleshooting, repairs) - virtual, on-site, or at our facility (some travel required) Take occasional inbound customer calls to aid with tech support or technical sales Operations Oversee day-to-day operations, ensuring smooth operation of the business and facilities Approach challenges with an entrepreneurial mindset that advances overall company success and competitiveness Perform root-cause analysis of systemic failures and deeper quality concerns Improve and develop systems for increasing operational excellence Interface with outside HR firm to determine and apply HR policies Lead the hiring for the shop personnel Foster a culture of collaboration and continuous improvement QUALIFICATIONS 3-5+ years of experience in technical or operations management at a manufacturing company; customer-facing is a plus Comfortable speaking with both technicians and non-technical end users; clear, concise communicator Basic mechanical/electrical aptitude and capacity to learn technical concepts quickly Software: Office/Google tools; ERP experience (Odoo or similar) is a plus but not required Experience using AI for technical projects is a plus Valid driver's license and ability to travel for distributor training (approx. 5-15%) ROLE OBJECTIVES & METRICS Supply chain resilience Reduced cost of materials Distributor and customer satisfaction through training and support Support-ticket outcomes and performance Smooth operation and profitability of the company

This position offers an exciting opportunity to join a growing, 3rd-generation family-owned manufacturer of kilns for potters. Your contributions will help shape a product beloved by artists, educators, and makers-an appreciation for craft and creativity is a strong cultural fit here. The role involves overseeing and improving all aspects of site operations, with a particular focus on supply chain procurement and customer success. You'll have meaningful authority in day-to-day decision-making, while working closely with the President on strategic initiatives. This is a high-impact, mid-career role with technical training provided. ABOUT L&L L&L Kiln Mfg supplies the world with electric kilns used by potters, schools, and industry alike. Founded in 1946 and hand-assembled right here in New Jersey, we are known for building the most reliable and innovative products in the industry, having always been driven by a strong commitment to longevity and repairability. KEY RESPONSIBILITIES Procurement Manage purchasing tasks and support the purchasing team Build and maintain relationships with vendors to improve resilience, negotiate pricing, handle disputes or late shipments Continually adjust order/stock quantities based on production data and sales forecasts - avoid over- or under-stocking Customer Success Oversee tech-support team - identify patterns of engineering or quality issues to address Step in when difficult support tickets demand a nuanced approach Improve brand sentiment with customers and distributors through superb support Collaborate with our videographer on training and repair videos for customers Educate distributors on L&L products (installation, operation, troubleshooting, repairs) - virtual, on-site, or at L&L (some travel required) Take occasional inbound customer calls to aid with tech support or technical sales Operations Oversee day-to-day operations, ensuring smooth operation of the business and facilities Approach challenges with an entrepreneurial mindset that advances overall company success and competitiveness Perform root-cause analysis of systemic failures and deeper quality concerns Improve and develop systems for increasing operational excellence Interface with outside HR firm to determine and apply HR policies Lead the hiring for the shop personnel Foster a culture of collaboration and continuous improvement QUALIFICATIONS 3-5+ years of experience in technical or operations management at a manufacturing company; customer-facing is a plus Comfortable speaking with both technicians and non-technical end users; clear, concise communicator Basic mechanical/electrical aptitude and capacity to learn technical concepts quickly Software: Office/Google tools; ERP experience (Odoo or similar) is a plus but not required Experience using AI for technical projects is a plus Valid driver's license and ability to travel for distributor training (approx. 5-15%) ROLE OBJECTIVES & METRICS Supply chain resilience Reduced cost of materials Distributor and customer satisfaction through training and support Support-ticket outcomes and performance Smooth operation and profitability of the company SCHEDULE This is a full-time, on-site position, primarily working core business hours, with some schedule autonomy. The factory operates from 7:30am - 4pm, M-F. After-hours emergencies are rare, and we highly value a work-life balance. BENEFITS Seven paid holidays plus PTO, three sponsored medical plans with vision insurance, Long Term Disability, Short Term Disability, Company-paid Life-Insurance, and a Retirement plan with match up to 3%. Visa Sponsorship Employer will not sponsor applicants for employment visa status. You must be authorized to work in the United States. Equal Opportunity Employer L&L is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. This position will remain open until it is filled.

Smith & Wilkinson has been retained by Artisans' Bank to identify the organization's next Chief Operating Officer (COO). Reporting to the President & CEO, this key executive will lead all aspects of bank operations, including deposit, loan, and systems operations; information technology and cybersecurity; facilities and vendor management; and marketing and community relations. The COO will drive operational excellence, strengthen customer experience, and partner with senior leadership to advance the Bank's strategic, digital, and organizational goals. The ideal candidate will bring broad community banking operations experience, strong technology and core systems fluency, proven leadership of cross-functional teams, and the ability to both think strategically and operate hands-on in a relationship-driven environment. Founded in 1861, Artisans' is Delaware's only mutual bank, a $716MM institution deeply rooted in the communities it serves. With 12 branches and 2 community-based lending hubs in Kent and Sussex Counties, strong capital, and a long history of stability, Artisans combines the personal service of a community bank with the discipline and mission of a depositor-owned institution. Decisions are made locally and collaboratively, and employees at all levels are closely connected to the customers and neighborhoods the Bank serves. The COO will play a critical role in guiding Artisans' continued evolution, modernization, and long-term success. Contact Darcy Flaherty or Cameron Boyd to learn more.

The construction and development division is central to PHA's “Opening Doors” initiative, a multi-billion dollar plan to address the city of Philadelphia's affordable housing needs by both preserving existing units and building new residences. Reporting to the Executive Vice President, Construction, Planning and Development, the Senior Vice President, Construction, Planning and Development, oversees the planning, development and construction departments; leads affordable housing development, real estate planning, environmental review and special projects, and ensures compliance with PHA goals, HUD regulations, and local, state and Federal laws. This position is responsible for management of PHA's real estate planning and development functions and for oversight of vacancy rehabilitation and other capital projects. Performs other duties and responsibilities as assigned. Essential Functions Provides strategic guidance and recommendations regarding proposed development and capital projects to advance PHA's affordable housing preservation and expansion mission and objectives. Develops and maintains multiyear capital projects and development work plan and budget for all planned and ongoing projects. Oversees all phases of development including initial financial feasibility analysis, proformas, overseeing design development, securing all necessary financing, procuring and contracting with all third party consultants, overseeing construction efforts and timeline. Ensures projects timelines, budgets, technical plans and specifications are defined and met through regular interaction with staff and external contractors. Ensures that the capital needs assessments are updated regularly for housing and other facilities owned by PHA or PHA affiliates. Oversees real estate planning, disposition and environmental review functions in conformance with all applicable federal, state and local requirements and PHA policies. Proactively identifies and advises PHA executive team regarding potential funding and other opportunities to leverage agency resources with the goal of preserving and expanding affordable housing Proactively advises PHA executive team regarding issues and risks impacting development and capital projects. Represents and negotiates with community organizations and development entities related to proposed development projects, affordable housing strategies and initiatives. Coordinates PHA's affordable housing efforts with partner organizations to ensure that the Authority meets the projected housing goals under the PHA Annual Action Plan. Provides technical assistance on housing programs (i.e. HUD) to PHA staff, developers, non-profit service providers and the general public. Oversees and coordinates relationships and communications with HUD, Pennsylvania Housing Finance Agency (“PHFA”) and banks and other financiers on development projects. Answer questions on PHA financing tools and present deals for approval to loan review committee. Monitor and evaluate, in conjunction with private/public providers, management systems and budgets for compliance, and reviews and analyzes reports and site plans for compliance. Make presentations and provide information to Management, Executive Management, and Loan Review Committee. Negotiate the terms of public service contracts and/or development proposals. Evaluate multiple affordable housing development goals for appropriateness to Philadelphia Housing Authority's goals and objectives. Review funding applications and underwrite financing requests. Coordinate financing with external funding agencies and organizations. Administer federal and local funding programs per established rules and regulations. Make recommendations regarding the use and funding level of federal and local loan and grant programs. Required Education and Experience Bachelor's Degree in Business, Real Estate, Public Administration, or public finance, or a related field; AND at least eight (8) years of experience in working with large scale multi-family housing and commercial development, multi-family housing modernization, construction management, public financing; OR an equivalent combination of education, training and experience. Master's Degree in Finance, Business, or Engineering preferred. Required Knowledge of: Federal, State, and local statutes, codes, and regulations governing public sector housing, construction, development, and finance. Federal, State, and local public housing program regulations and reporting requirements, including Code of Federal Regulations, and Department of Housing and Urban Development. Affordable housing preservation and development programs, strategies and financing tools. Low Income Housing Tax Credits, Historic Tax Credits, New Market Tax Credits, HOME, Pennsylvania RCAP and other federal, state and local financing programs. Federal, State, and local environmental review requirements, construction requirements and building codes. Project management, engineering, and cost containment standards and practices. Construction and construction inspection methodologies, standards, and practices. Methods, procedures, and standards for Public Housing record keeping and records management. Principles and practices of public sector administrative management, including cost accounting, budgeting, purchasing, contract management, customer service, and employee supervision. Methods and procedures for managing performance and productivity, and directing the continuous improvement of Department operations and work products. Local community issues and regional community resources available to citizens. Required Skill in: Interpreting and applying Federal, State, and local housing rules and regulations. Using initiative and independent judgment within established procedural guidelines. Reviewing and analyzing operational and financial records and reports. Developing, reviewing and analyzing financial proformas, development terms and conditions and related materials. Construction document handling, interpretation, and administration, including, but not limited to contracts, drawings, and specifications. Organizing and managing cost estimating, bidding, buyout, and scheduling procedures. Documenting and assessing field conditions, Requests for Information (“RFI”), and change orders. Creating and aggressively managing construction schedules. Evaluating policies and procedures and making recommendations for improvement. Presenting and defending operational reports and information in public meetings. Assessing and prioritizing multiple tasks, projects and demands; and planning and coordinating the work of others. Interacting with people of different social, economic, and ethnic backgrounds. Establishing and maintaining effective working relationships with co-workers, residents, regional community service agencies, and advocates. Operating a personal computer utilizing standard and specialized software. Communicating effectively verbally and in writing. License Requirements A valid Driver's License is required.

New Jersey & East Pennsylvania Bring your experience in construction leadership, land development, site development, civil engineering, homebuilding, etc and join our client - the largest publicly traded residential community development company in the country! Highlights: Rocketship: Company grew 10x since 2020 and is now the largest residential land and lot developer in the USA. Business is (still) Scaling: Position is open/created due to successful NJ/PA expansion and growth - numerous projects booked out through 2027 + 5 more projects nearing closing. Advantage: Company is self-financing all land purchases and construction, limiting exposure to macro risks. What you'll do: Lead the due diligence, budgeting/scheduling and land development execution including overseeing engineering plan development, preparing lots for sale, and managing the sale process to homebuilders. Effectively hire and lead a land development team. Responsibilities: Oversee due diligence on prospective projects to include review of preliminary budgets and schedules; review of site related reports, development orders and plat requirements; review and provide comments on engineering plans, plats, and landscape plans; interface with local government as needed to determine the viability of a project; and review and provide comments on Investment Committee packages. Assist in selecting land development contractors and suppliers. Execute community development plans including construction of streets, utilities (wet and dry), amenities, common areas, storm water management facilities and entrances. Create and maintain development budgets. Review and approve monthly contractor pay applications. Direct teams of consultants during the construction of a project such as engineers, land planners, surveyors, landscape architects, land use attorneys, etc. Responsible for preliminary and final platting of developments. Management of builder group to ensure compliance with contract terms and proper operation. Conduct on-site inspections, startups, final walkthrough, turnovers, etc. as required for the project. Review project status reports submitted by Development Managers. Collaborate with Development Managers on department initiatives for improvement. Ensure all aspects of the NPDES/SWPPP program for each assigned project comply. Reporting and documentation on all projects under development are current. What you'll need: 10+ years of related experience managing large construction projects with budgets of $10MM+ which included land development aspects (Homebuilding preferred) Bachelor's Degree required Experience managing multiple projects across jurisdictions/state lines simultaneously. Leadership or supervisory experience is a requirement.

Do you have a passion for bubble tea and business growth? Are you a driven leader who thrives on taking challenges and achieving more? If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact. Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey! Position Description： Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region. Duties and Responsibilities： Traveling regularly to store locations and providing on-site support is required. Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations. Measuring performance metrics and advising on continuous improvements. Supervising and evaluating the performance of store managers and teams. Training, coaching, and when necessary, disciplining staff to maintain company standards. Enforcing brand and training standards uniformly across all stores. Leading local sales and marketing efforts, while contributing to company-wide growth strategies. Qualifications： 5+ years of experience as a Regional Manager in the QSR or food service industry. Proven ability to lead and manage multi-unit operations. Strong leadership, interpersonal, and organizational skills. Experience in frontline support and customer service excellence. Ability to multitask and perform under pressure in a fast-paced environment. Valid driver's license and willingness to travel (100% travel required). Availability to work 6 days a week, including weekends and holidays Ability to perform all frontline store duties when needed. Excellent communication skills (written and verbal) in English. Multilingual proficiency in Chinese or Spanish, is a strong asset. Perks and Benefits: Paid Time Off Advancement Opportunities Ongoing Training & Career Development Discounted Drinks Competitive Salary Company Events Other Benefits Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community. Job Type: Full-time Salary: $95,000-$110,000 Benefits: Dental insurance Employee discount Health insurance

Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making. The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space. Key Responsibilities: Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability. Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization. Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences. Conduct annual compliance risk assessments, analyze results, and identify areas for improvement. Provide guidance to integrate compliance controls into business practices. Lead continuous improvement initiatives, including documentation and tracking of compliance activities. Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations. Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership. Qualifications: Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred. 15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required. Proven success in developing policy governance frameworks and compliance training programs. Strong strategic leadership, organizational awareness, and decision-making skills. Excellent interpersonal, writing, and presentation abilities. Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration. Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance. Strong problem-solving and risk analysis capabilities. Ability to prioritize effectively and manage multiple complex, confidential tasks. Work Arrangement: This position requires in-office presence three days per week.

The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence. The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position. Key Responsibilities Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions. Develop and execute strategic operational plans that align with company objectives. Lead teams across multiple departments, including finance, marketing, HR, and operations. Manage operational budgets, ensuring efficiency and fiscal discipline. Identify, assess, and mitigate business risks to maintain stability and compliance. Build competitive advantage through operational excellence and continuous improvement initiatives. Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators. Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction. Implement technology-driven process enhancements to scale operations and improve quality. Requirements Bachelor's Degree required; advanced degree preferred. Proven experience in operational leadership, preferably in a fast-paced, high-growth environment. Strong analytical and data-driven approach to business management. Critical thinker with excellent problem-solving and decision-making skills. Ability to translate strategic goals into actionable plans with measurable outcomes. Excellent communication and presentation skills. Demonstrated integrity, professionalism, and commitment to company values. High level of computer literacy and comfort with modern business technology. Hands-on leadership style with attention to detail and follow-through. Additional Information This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration

About Us: Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries. The company operates through three primary divisions: Data Science Division - Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare. Acoustic Science Division - Licenses spatial and multichannel HD sound transmission technologies under the ADIO , WiSA , and Sumerian brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance. CSI Division (formerly CompuSystems, Inc.) - Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations. Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence. Job Description: The Director of Operations is the operational backbone of Datavault AI. In this high-impact role, you'll work closely with functional leaders to align strategy, streamline execution, and drive operational efficiency. You'll be instrumental in building scalable systems, solving complex problems, and ensuring that teams are empowered to deliver results. If you're a systems thinker who thrives in fast-paced environments and brings a proactive, collaborative approach to operational excellence, this role is for you. Key Responsibilities: Strategic Planning & Execution Partner with leadership to translate company goals into actionable plans. Drive cross-functional initiatives and ensure timely delivery of key projects. Operational Excellence Identify bottlenecks and implement scalable processes across departments. Develop and monitor KPIs to track performance and drive accountability. Team Enablement Facilitate effective communication and collaboration between teams. Support department heads in resource planning, budgeting, and prioritization. Process & Systems Optimization Evaluate and implement tools and systems to improve operational workflows. Lead change management efforts to ensure adoption and impact. Culture & Leadership Foster a culture of ownership, transparency, and continuous improvement. Be a trusted advisor and sounding board to the executive team. Qualifications: 7+ years of experience in operations, strategy, or program management, ideally in a startup or tech environment. Proven track record of leading cross-functional initiatives and driving results. Strong analytical, organizational, and communication skills. Comfortable navigating ambiguity and wearing multiple hats. Experience with project management tools and data dashboards. Background in scaling operations from early-stage to growth. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. The chance to work with cutting-edge technologies and make a significant impact.

The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance. Key Responsibilities Operational Leadership - Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence. - Drive operational performance, productivity, and resource utilization across the region. - Ensure compliance with all safety, environmental, and regulatory requirements. - Champion operational discipline and continuous improvement. People & Culture - Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet. - Ensure strong succession pipelines and talent capability across the region. - Foster cross-functional collaboration with engineering, procurement, and corporate Customer & Market Engagement - Serve as executive sponsor for PECO, ACE, PEPCO, and DPC. - Build and sustain high-value relationships with utility clients and stakeholders. - Leverage market insight to anticipate trends and position the company for sustained growth. Commercial & Financial Management - Partner with commercial teams on bid strategies, contract negotiations, and project mobilization. - Drive financial performance including forecasting, cost control, and margin improvement. - Support business development efforts to expand market share and grow revenue. support teams. - Champion company values, culture, and leadership standards. Strategic Leadership - Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team. - Align regional goals with corporate objectives and share insights to inform broader initiatives. Qualifications - 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction. - Proven success managing regional operations with full P&L responsibility. - Strong commercial acumen and financial management capability. - Deep understanding of utility clients and regulatory environments in the Northeast. - Excellent safety leadership and compliance track record. - Track recorded of driving change. - Bachelor's degree in Engineering, Construction Management, or Business.

Be part of something bigger at Minaris Advanced Therapies-where every role contributes to creating hope for patients around the world. As a global leader in cell and gene therapy development, manufacturing, and testing, we turn breakthrough science into real-world treatments that change lives. Our team of over 1,000 experts across North America, Europe, and Asia has helped bring transformative therapies to market. At Minaris, you'll join a purpose-driven community focused on innovation, collaboration, and patient impact. Whether you're in the lab, in the cleanroom, or behind the scenes, your work will directly support life-saving therapies and make a lasting difference. If you're passionate about advancing cutting-edge science and believe in the potential of cell and gene therapies, we invite you to help shape the future of medicine-one patient at a time. Position Summary The Director, Business Excellence role leads the practice of general Business Excellence throughout the organization, fundamentally Lean, Six Sigma and Organizational Behavior models while directly managing the HIVE, our Kaizen Promotion Office. The incumbent will liaise closely with site general managers and their teams, ensuring alignment of operational values, calibration of common systems and optimal utilization of continuous improvement assets. This role incumbent is the de facto business partner to the General Manager of the Allandale facility. Essential Functions And Responsibilities Assists and participates in the formulation of the Minaris Production System, the One Best Way, to provide sustained flawless delivery for our clients and their patients. Establishes an appropriate and coherent Lean manufacturing model - within the Marinis Production System, for the company. Establishes the capacity - internally and externally (in the case of identifying effective external resources) - to resolve complex delivery and quality issues with statistical analysis, and/or Six Sigma tools and methods. Assists the Sr, Director Business Excellence with the delivery of Strategy, Structure and behavioral Systems design, deployment and delivery throughout the company. To include the tiered Key Performance Areas and Indicators (KPAs and KPIs) Sustains and refines the HIVE model, the Minaris Kaizen Promotion Office. Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies Minaris Advanced Therapies values and aligns daily actions with department and company culture. Leadership Responsibility Consistently demonstrates the desired company culture through deliberate, mindful and focused actions. Leads, manages and sustains the HIVE. Ensures optimal utilization of the CorePlus assets in the HIVE Monitors the Cellular Therapy niche within the larger pharmaceutical industry for best practice in Lean, Six Sigma, Kaizen and organizational Behavior. Specifically, the application of single piece flow in the regulated space. Communicates coherently, crisply, clearly and completely both vertically and horizontally throughout the organization. Supports a diverse and inclusive culture and workforce, ensures compliance with laws, regulations, and company policies. Identifies, recruits, and retains top-notch talent. Sets performance standards and encourages employee engagement through delegation, continuous feedback, goal setting and performance management. Develop employees to meet both their career and organizational goals. Builds strong customer relationships and delivers customer-centric solutions. Comfortable working in ambiguous situations and adaptable to change. Appropriate degree of autonomy and strong decision-making skills. Knowledge, Skills & Ability Deep understanding of Lean practice in the regulated space. Understanding of the potential for - and application of - Six Sigma tools in the Cellular Therapy domain. Systemic understanding of Organizational Behavior within the law as defined by the Code of Federal Regulation (CFR) Effective Kaizen program management and facilitation experience and skill Ability to diagnose and resolve complex and complicated failures in kinetic and/or behavioral systems Working understanding of Cellular Therapy manufacturing and quality constraints and practices. Ability to impart knowledge - specifically the soft skills required during kaizen. Ability to influence upwards and lead peers and customers. Adequate understanding of data visualization and available software. Education & Experience Bachelor's degree in a commercial, chemical or pharmaceutical domain. 12 years of experience in Pharmaceuticals 4 years' experience in a Lean or Six Sigma role within the Pharmaceutical Industry. Disclaimer The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice. Minaris Advanced Therapies employees are eligible for a comprehensive benefits package, including medical insurance, vision insurance, dental insurance, 401(k), paid time off, tuition assistance, and more.

The Director of Revenue Operations is the architect and operator of the company's revenue engine-responsible for unifying Marketing, Sales, and Customer Success under a cohesive, data-driven operating model. This role optimizes processes, systems, and insights across the entire customer lifecycle to enable predictable, scalable revenue growth. The ideal candidate is analytical, operationally excellent, and adept at translating strategy into measurable outcomes that accelerate performance. Key Responsibilities Revenue Operations Architecture Build and optimize the full revenue operations framework across Marketing, Sales, and Customer Success. Own lifecycle processes-including lead flow design, handoff definitions, SLAs, segmentation, and funnel management. Establish unified data structures, governance, and reporting to ensure full-funnel visibility. Sales Operations Excellence Lead forecasting, pipeline management, capacity planning, quota design, and territory optimization. Own CRM architecture, automation, integrations, and data quality (Salesforce preferred). Continuously refine sales processes to increase efficiency, shorten sales cycles, and improve conversion rates. Partner with Finance to align on forecast accuracy, revenue modeling, and performance-to-plan insights. Inside Sales Performance & Optimization Oversee Inside Sales/SDR operations to ensure effective lead qualification, throughput, and conversion. Implement data-driven KPIs, productivity dashboards, and workflow enhancements to maximize top-of-funnel efficiency. Standardize processes, playbooks, and coaching structures to drive consistent performance. Enablement & GTM Execution Develop comprehensive enablement programs that equip customer-facing teams with the tools, content, and training needed to drive revenue. Build scalable onboarding, certification paths, and ongoing development tied to performance outcomes. Ensure cross-functional alignment with Marketing and Customer Success to create a seamless customer journey. Analytics, Strategy & Revenue Insights Own all revenue analytics-including KPIs, funnel metrics, forecasting models, and executive dashboards. Evaluate pipeline health, conversion trends, segment performance, and campaign effectiveness to identify growth levers. Provide strategic insights and recommendations to the CRO and executive team to guide GTM strategy and investment decisions. Lead annual and quarterly planning processes, including targets, budgets, scenario modeling, and resource allocation. Qualifications Bachelor's degree in Business, Marketing, or related field; MBA preferred. 8+ years in Revenue Operations, Sales Operations, or a similar revenue-focused leadership role. Proven experience optimizing revenue systems, processes, and forecasting models in a high-growth or complex environment. Strong CRM expertise (Salesforce preferred), including automation, reporting, integrations, and data governance. Highly analytical, with the ability to turn insight into actionable recommendations. Experienced in influencing cross-functional teams and executive stakeholders. Deep knowledge of full-funnel GTM operations, modern sales methodologies, enablement strategies, and revenue optimization practices. Core Competencies Revenue Architecture & Systems Thinking Operational Excellence & Process Optimization Forecasting, Analytics & Modeling Cross-Functional Leadership & Alignment Data-Driven Decision Making Change Management & Continuous Improvement

About us: At Cedar Creek, we treat a wide range of mental health conditions using evidence-based approaches that are tailored to the unique needs of each individual and delivered with care and compassion. We provide residential mental health treatment for adults (18+) of all genders in a safe and compassionate environment. Our experienced clinical team specializes in complex cases, delivering evidence-based care tailored to each individual. We create a supportive setting that fosters healing and long-term recovery. As part of our commitment to whole-person care, our Family Support Program offers multiple opportunities for family therapy to assist loved ones throughout the treatment journey. What We Offer Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Position Summary The Executive Director is responsible for financial, administrative, clinical, and legal (accreditation, licensing, compliance) aspects of the organizational and operational management which includes but is not limited to; public relations and marketing; sound management of all fiscal resources; supervision of existing program staff; development and management of information technology; and development of the strategic plan. The Executive Director must drive the organization to provide more and better services to clients in need, in accordance with the organizations mission statement and best clinical and business practices. Relationships and Contacts Within the organization: Establish and maintain productive working relationships with peers and accounting team members throughout Cedar Creek and affiliated facilities. Outside the organization : Establish and maintain productive working relationships with third party vendors, as necessary. Position Responsibilities Organizational Development Oversee and support current program staff and develop short and long tern professional development plans Oversee and support procedures including recruitment, approval, confidentiality, retention, and discharge as appropriate. In conjunction with the CEO, develop a strategic plan that recognizes changing client needs; organizational strengths and weaknesses; the organization's mission, vision, and values; and the changing provider and reimbursement landscapes. Financial Management and Administration Ensure that Cedar Creek is fiscally sound. Work with staff and CEO to prepare and meet budgets. Establish rigorous accountability standard for budget tracking. Direct financial activities and makes decisions based on plans and policies. Assure compliance and accountability to regulatory bodies. Engage with CEO and CFO in financial planning and diversification activities. Maintain fiscal responsibility and report to the CEO regularly. Implement the organization's Board-approved strategic plan and implement other Board plans in a timely way as they relate to programs, communication, and business development. Ensure legal compliance and program and fiscal accountability. Promote active and broad participation by partner organizations and volunteers. Maintain a working knowledge of significant developments in Human Services, cultural organizations as well as primary mental health treatment. Manage information technology to increase operational and clinical efficiency and effectiveness. Program Development and Management Oversee the current programs of the agency and working with staff to develop programs to achieve objectives of the strategic plan. Identify and cultivate partner organizations locally, regionally, and nationally for mutual program benefit. Maintain identified level of compliance with state licensing. Maintain develop and maintain accreditation, quality process and accreditation level that is selected. Develop and implement specific skills training for all level of staff. Personnel Develop and implement board approved personnel policies Ensure proper hiring and termination procedures ensured by law and organizational policy Direct supervision of managers and oversee all disciplinary actions Provide adequate supervision and evaluation of all staff and volunteers Encourage staff and volunteer development and education Technology Develop and implement a technology migration path designed to improve efficiency and effectiveness of services. Assure technological compliance with HIPAA and other confidentiality requirements. Implement technologies that support: integration of the organization internally and externally; client integration with service providers; effective use of clinical staff time; effective use of administrative staff time. Assure that the organization remains in compliance with all software licensing agreements. Manage data as a corporate resource, both safe and accessible. Assure that corporate data is stored and housed appropriately, including backup, security, and accessibility. Clinical Management Establish clinical philosophy and direction for the organization. Maintain awareness personally and organizationally of clinical trends, directions, and best practices including, among others, harm reduction, trauma informed care, and co-occurring disorder treatment. Assure that all treatment provided is consistent with evidence-based practices Define, measure, and report clinical outcomes. Establish and report on quality measures not encompassed by “outcomes”. Manage clinical staff, assuring appropriate training and development. Maintain compliance with all staffing standards (CARF, OMHSAS…), including client/clinician ratios, required qualifications, and required training. Education and Experience Minimum of five years' experience in senior level administrative management and professional background in primary mental health treatment and recovery. Master's level education in Social Work, Counseling or similar field. Preferred to be licensed in Clinical Social Work or Professional Counseling. Demonstrates knowledge and understanding of the concepts of primary mental health and recovery Additional Experience and Education Demonstrated experience in oversight of accounting, budgeting and expertise in financial analysis Compliance with OMHSAS licensing standards and JCAH accreditation standards Proven ability to create and manage change, growth, and continuous improvement Strong administrative and communication skills and demonstrated success in strategic planning, board development, donor cultivation and fundraising Skill Competencies Outstanding ability to manage and motivate change and growth. Demonstrate leadership, sense of vision and ability to motivate others Strong interpersonal skills and a professional presentation and demeanor Strong verbal and written communication and listening skills Integrity and an ability to maintain confidentiality Strong analytical skills Extensive knowledge and background in finance, budgeting, contract compliance, information technology Experience and knowledge accounting and financial analysis Demonstration of initiative, creativity and follow through Strong sense of organization and planning and able to manage time well Ability to multi-task and be in control of numerous tasks at one time Strong computer skills with a working knowledge of Quick Books, Excel, MS Word, and email systems Must be flexible able to work evenings, weekend. Occasional travel STR Cedar Creek provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. STR Cedar Creek reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally. Core Responsibilities: Strategic Leadership: Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site. Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management. Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements. Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business. Regulatory & Compliance: Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances. Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies. Process Excellence & Operational Performance: Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs. Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products Implement best practices for manufacturing Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs. Oversee ERP and compliance systems (including D365) for operational efficiency. Commercial & Customer Focus: Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction. Ensure timely delivery of products in compliance with regulatory requirements. People Leadership: Recruit, develop, and retain high-caliber talent through succession planning and performance management. Demonstrates deep understanding on cultural transformation Foster a culture of engagement, accountability, and continuous improvement. Business Development: Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production. Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products. Support acquisition and rationalization activities as needed. Qualifications: Education: Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred). Experience: 15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances. Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business. Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities. Strong background in process optimization and continuous improvement methodologies. Skills: Exceptional leadership, communication, and change management skills. Detail oriented, advance analytical capabilities and high learning agility Ability to manage complex operations and deliver results in a dynamic environment. Understanding transactional process improvements Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings. Salary Range : $200,000 - $300,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development : Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice. #LI-Onsite

Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally. Core Responsibilities: Strategic Leadership: Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site. Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management. Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements. Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business. Regulatory & Compliance: Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances. Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies. Process Excellence & Operational Performance: Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs. Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products Implement best practices for manufacturing Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs. Oversee ERP and compliance systems (including D365) for operational efficiency. Commercial & Customer Focus: Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction. Ensure timely delivery of products in compliance with regulatory requirements. People Leadership: Recruit, develop, and retain high-caliber talent through succession planning and performance management. Demonstrates deep understanding on cultural transformation Foster a culture of engagement, accountability, and continuous improvement. Business Development: Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production. Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products. Support acquisition and rationalization activities as needed. Qualifications: Education: Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred). Experience: 15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances. Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business. Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities. Strong background in process optimization and continuous improvement methodologies. Skills: Exceptional leadership, communication, and change management skills. Detail oriented, advance analytical capabilities and high learning agility Ability to manage complex operations and deliver results in a dynamic environment. Understanding transactional process improvements Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings. Salary Range : $200,000 - $300,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development : Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice. #LI-Onsite

Why We Need Your Talents: This role is responsible for the overall leadership and management of Live Casino & Hotel as the premier gaming and entertainment property in the Mid-Atlantic Region. Critical to this position is the ability to embody, communicate and drive the culture of the Live! brand in a style most effective for the Philadelphia market. The leader of Live! Casino and Hotel, Philadelphia, will be responsible to deliver the Live! core values of providing: * Best-in-class facilities * Unrivaled guest experience * A culture of opportunity, empowerment, recognition, inclusion, and fun for the team members * A driving force focused on the growth and vibrancy of the community. This position will successfully lead, develop and manage profit and loss of the business with strong revenues, margins and EBTIDA. Ensures the success of targeted return on investment for Live! Casino. Manages over 1,300 team members, 1900+ slot machines, 130+ table games, 200+ hotel rooms, 20,000+ sq ft of meeting and event space, and 10+ restaurants/bars. Responsibilities Where You'll Make an Impact: * Create the strategic vision and develop and implement the operational strategies and tactics the leads Live Casino & Hotel to become the premier gaming and entertainment option in the Petersburg market. * Leads and directs the executive management team in the opening plan, development, production, promotion of Live Casino & Hotel products and services. * Responsible for planning, controlling, communicating, and implementing procedures and processes for the overall efficient operations of the business. * Directs and leads staff in developing strategies to accomplish objectives approved by the Board of Directors and oversees the implementation of the strategies. * Directs and leads the preparation of short-term and long-term business plans and budgets based on broad corporate goals and growth objectives, with Operational assistance from all functional areas. * Maintains a sound plan of the Live Casino & Hotel organization by establishing policies to ensure adequate management training and development and to provide for management succession. * Plans will include the successful development of a broad-based culture with values being clean, safe, fast, friendly and fun, that minimizes turnover of staff. * Evaluates the results of overall operations regularly and systematically and reports these results to the Ownership. * Ensures that the responsibilities, authorities, and accountability of all direct reports are clearly defined and understood. * Is the focal point for leadership and ensures that Live Casino & Hotel becomes an integral part of the Petersburg region. * Demonstrates the Live! principles as a impactful community leader. Skills to Help You Succeed: * Ability to perform assigned duties in an interruptive office. * Ability to maintain visual attention and sustained mental concentration for significant periods of time. * High ability to create innovative strategic plans that are guest service oriented. * High ability to analyze and interpret marketing research and financial data. * Broad variety of tasks and deadlines requires an irregular work schedule. * Ability to perform assigned duties under constant time pressures. Qualifications Must-Haves: * Requires a four (4)-year degree in Business, Marketing or Management or equivalent experience. * MBA or graduate level degree is preferred. * Requires a minimum of fifteen (15) years of Senior Management experience, preferably in the gaming or hospitality industry. * A minimum of five (5) years' experience as General Manager or divisional Sr. Vice President with P & L responsibilities is desired. * You will be exposed to an alcohol and smoking environment and must be able to work in such environment. * Must have the ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards. Physical Requirements: * The ability to work irregular hours and extended shifts, including late nights, early mornings, weekends and holidays. * Ability to work extended hours across all shifts in a 24/7 work environment.

The Regional Director provides strategic leadership and operational oversight for a large, multi-state commercial janitorial enterprise serving diverse sectors, including life sciences, semiconductor manufacturing, corporate office buildings, higher education, and other complex facility environments. This role ensures operational excellence, client satisfaction, regulatory compliance, and profitable growth across all regions. The ideal candidate will have deep expertise in managing large-scale facility service contracts, a proven track record in operational leadership, and the ability to collaborate cross-functionally to achieve both strategic and tactical business objectives. Key Duties & Responsibilities Strategic & Operational Leadership * Develop and execute the operational strategy for the janitorial division aligned with corporate objectives. * Oversee day-to-day operational performance across assigned region, ensuring service delivery meets or exceeds client expectations. * Lead Regional Directors in implementing standardized operating procedures, performance metrics, and quality assurance programs. * Drive operational consistency and efficiency while adapting service models for specialized environments such as GMP-controlled life sciences facilities and high-tech cleanrooms. Client Relationship Management * Serve as liaison for clients, to address escalations, renew contracts, and identify opportunities for account expansion. * Maintain strong executive-level relationships with strategic accounts, ensuring proactive communication and operational transparency. * Oversee Quarterly Business Reviews (QBRs) and ensure corrective action plans are executed effectively. * Collaborate with sales and business development teams to support new client onboarding, startup success, and long-term retention. Financial Management * Manage operational budgets across all regions, ensuring achievement of targeted gross profit margins. * Monitor labor optimization, supply chain efficiency, start-up costs, and ongoing operational expenses. * Approve capital purchases and partner with procurement to secure competitive vendor agreements for equipment, chemicals, and consumables. * Drive cost-control initiatives without compromising service quality. People Leadership & Talent Development * Recruit, develop, and retain top operational talent, ensuring strong succession planning and bench strength. * Promote a culture of safety, quality, and continuous improvement across all operational teams. * Champion training programs to ensure compliance with operational, safety, and client-specific requirements. Compliance, Safety & Quality * Ensure full compliance with OSHA, GMP, ISO, and industry-specific regulations. * Oversee safety programs, training initiatives, and emergency response procedures. * Lead efforts to reduce incidents, workers' compensation claims, and operational risks. * Conduct operational audits and site inspections to ensure adherence to company standards and client requirements. Performance Metrics (KPIs) * Client Retention Rate: Annual percentage of contracts renewed. * Operational Gross Profit: Achievement/exceeding of targeted margins. * Safety Performance: Reduction in recordable incidents and claims. * Employee Retention: Turnover rates for key operational positions. * Start-Up Success: Percentage of new accounts meeting performance benchmarks within the first90 days. * Compliance Completion: 100% of required training, site inspections, and audits completed on schedule. Qualifications & Requirements Education & Experience * Bachelor's degree in Business Administration, Operations Management, Facilities Management, or related field; MBA preferred * Minimum of 5+ years of progressive operations leadership in commercial janitorial, facilities management, or related service industries. * Proven track record managing multi-state operations and large, diverse client portfolios. * Experience in both union and non-union labor environments. * Demonstrated success managing complex client environments such as cleanrooms, research labs, and high-security facilities. Skills & Competencies * Strong business acumen with the ability to interpret financial statements and operational KPIs. * Exceptional leadership, coaching, and change management capabilities. * Excellent communication, negotiation, and presentation skills. * Ability to manage competing priorities in a fast-paced, geographically dispersed environment. * Proficiency in Microsoft Office Suite and operational management systems. * CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. * Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at ************.

The Regional Director provides strategic leadership and operational oversight for a large, multi-state commercial janitorial enterprise serving diverse sectors, including life sciences, semiconductor manufacturing, corporate office buildings, higher education, and other complex facility environments. This role ensures operational excellence, client satisfaction, regulatory compliance, and profitable growth across all regions. The ideal candidate will have deep expertise in managing large-scale facility service contracts, a proven track record in operational leadership, and the ability to collaborate cross-functionally to achieve both strategic and tactical business objectives. Key Duties & Responsibilities Strategic & Operational Leadership Develop and execute the operational strategy for the janitorial division aligned with corporate objectives. Oversee day-to-day operational performance across assigned region, ensuring service delivery meets or exceeds client expectations. Lead Regional Directors in implementing standardized operating procedures, performance metrics, and quality assurance programs. Drive operational consistency and efficiency while adapting service models for specialized environments such as GMP-controlled life sciences facilities and high-tech cleanrooms. Client Relationship Management Serve as liaison for clients, to address escalations, renew contracts, and identify opportunities for account expansion. Maintain strong executive-level relationships with strategic accounts, ensuring proactive communication and operational transparency. Oversee Quarterly Business Reviews (QBRs) and ensure corrective action plans are executed effectively. Collaborate with sales and business development teams to support new client onboarding, startup success, and long-term retention. Financial Management Manage operational budgets across all regions, ensuring achievement of targeted gross profit margins. Monitor labor optimization, supply chain efficiency, start-up costs, and ongoing operational expenses. Approve capital purchases and partner with procurement to secure competitive vendor agreements for equipment, chemicals, and consumables. Drive cost-control initiatives without compromising service quality. People Leadership & Talent Development Recruit, develop, and retain top operational talent, ensuring strong succession planning and bench strength. Promote a culture of safety, quality, and continuous improvement across all operational teams. Champion training programs to ensure compliance with operational, safety, and client-specific requirements. Compliance, Safety & Quality Ensure full compliance with OSHA, GMP, ISO, and industry-specific regulations. Oversee safety programs, training initiatives, and emergency response procedures. Lead efforts to reduce incidents, workers' compensation claims, and operational risks. Conduct operational audits and site inspections to ensure adherence to company standards and client requirements. Performance Metrics (KPIs) Client Retention Rate: Annual percentage of contracts renewed. Operational Gross Profit: Achievement/exceeding of targeted margins. Safety Performance: Reduction in recordable incidents and claims. Employee Retention: Turnover rates for key operational positions. Start-Up Success: Percentage of new accounts meeting performance benchmarks within the first90 days. Compliance Completion: 100% of required training, site inspections, and audits completed on schedule. Qualifications & Requirements Education & Experience Bachelor's degree in Business Administration, Operations Management, Facilities Management, or related field; MBA preferred Minimum of 5+ years of progressive operations leadership in commercial janitorial, facilities management, or related service industries. Proven track record managing multi-state operations and large, diverse client portfolios. Experience in both union and non-union labor environments. Demonstrated success managing complex client environments such as cleanrooms, research labs, and high-security facilities. Skills & Competencies Strong business acumen with the ability to interpret financial statements and operational KPIs. Exceptional leadership, coaching, and change management capabilities. Excellent communication, negotiation, and presentation skills. Ability to manage competing priorities in a fast-paced, geographically dispersed environment. Proficiency in Microsoft Office Suite and operational management systems. ***CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. ***Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at ************.

Mini Melts is a premium novelty ice cream brand redefining frozen fun through innovation, hospitality, and operational excellence. We serve millions through entertainment venues, retail stores, and foodservice partners. We're on a mission to scale our white-glove experience while ensuring best-in-class performance across every customer touchpoint. About the Role The Director of Field Operations is a senior leader responsible for scaling Mini Melts' regional and depot operations profitably, sustainably, and in alignment with our mission, values, and white‑glove standards. Reporting to the Vice President of Operations, this role leads multiple Regional Managers, who in turn oversee Depot Managers and field teams across the United States. Together, they bring our values of hospitality, joy, product quality, safety, and operational excellence to life in every freezer, delivery van, and route. You'll balance strategy with action, translating corporate goals into field wins, driving financial and operational results, and serving as a problem-solver, coach, and motivator who ensures company standards and customer expectations are consistently met. This is a role for someone who thrives in motion: part strategist, part coach, all in on service, product quality, and results. Key ResponsibilitiesStrategic Leadership Translate Mini Melts' mission, vision, and values into actionable field strategy and execution. Set clear regional performance targets, priorities, and resource plans in alignment with corporate goals. Partner cross-functionally with Sales, Marketing, Finance, and Corporate teams to ensure operational readiness for growth, promotions, and product launches; executing new programs and service improvements that keep Mini Melts magical. Serve as the executive voice of the field in leadership discussions, providing grounded insights, risk identification, and proposing solutions. Operational & Financial Accountability Own regional P&L results, driving revenue, contribution margin, and cost efficiency. Track and improve KPIs including sales growth, route profitability, missed stops, and POD expansion. Optimize labor productivity, overtime, spoilage, and routing/service costs. Champion process/product improvements, automation, and data‑driven decision‑making to increase operational excellence. Leadership & People Development Coach and grow Regional Managers into outstanding leaders who build high‑performing, motivated teams. Establish leadership training and succession plans for RM and DM roles. Foster a culture of safety, accountability, and hospitality, the hallmarks of Mini Melts leadership. Recognize and celebrate top performance and shine a light on great work; build engagement and retention across all field levels. Customer & Brand Excellence Ensure customer-facing standards (product quality, service levels, merchandising, POS execution) are delivered flawlessly across every region. Act as escalation point for service issues and key accounts, solving problems with urgency and empathy. Partner with Sales and Marketing to deliver promotions, seasonal programs, and new product launches seamlessly. Champion the Mini Melts brand promise of joy, safety, and operational excellence in every region. Growth & Expansion Drive new market entries and POD growth through collaboration with Sales and Marketing. Evaluate depot infrastructure and fleet capacity to support scale and seasonal readiness. Pilot new service models and technology platforms that enhance productivity and delight customers. KPI's & Thresholds Track and deliver performance against explicit KPI thresholds including: Regional Sales Growth % (vs. budget and YoY) Revenue per Stop / per POD Route Profitability and Missed Stops % Customer Churn % and Key Account Health Inventory Control vs. budget (spoilage, shrink) Labor productivity and OT % to sales Safety/Compliance incidents (DOT/OSHA/Food Safety). General Model Mini Melts' core values of safety, service, and fun in every interaction, because how we show up matters as much as what we deliver. Be the Voice of the Field and Customer, sharing insights that shape decisions and inspire innovation across the organization. Support Regional and Depot Managers in daily operations; safety, inventory, merchandising, routing, and service; ensuring consistency and excellence. Lead field engagement, training, and recognition programs that build pride and drive performance. Monitor branding, merchandising, and POS execution; conduct regular depot visits and reviews. Set expectations, hold teams accountable to company goals, and lead onboarding and training for new managers. Prepare regional updates and share field insights with leadership. What We're Looking For 7-10+ years multi‑site field leadership (DSD, vending, cold‑chain preferred) including direct RM leadership. Proven P&L ownership and KPI management experience. Skilled in coaching, change management, and cross‑functional collaboration. Capable of analyzing reports and driving field-level performance improvements. Proficient in Microsoft Excel, routing and service software, and digital communication tools (e.g., Connecteam, Zendesk). Strong interpersonal and communication skills; able to influence at all organizational levels. Analytical and decisive under pressure, with strong communication and people‑leadership skills. Self-starter with the ability to work independently and manage multiple priorities. You Are Customer-obsessed, balancing efficiency with a premium, white-glove service mindset. A culture carrier who leads by example, embedding Mini Melts' values of joy, product quality, safety, hospitality, and accountability. Naturally curious and proactive, a self-starter who constantly asks ‘why,' digs deeper to prevent issues before they happen, and thrives on learning and making things better. Deeply committed to people's well-being, you care as much about protecting your team's health as you do about meeting compliance requirements. A system-builder who balances strategic thinking with tactical ownership, lifting others while driving results. A collaborator who builds trust across departments and levels. Motivated by growth, feedback, and seeing your work translate into real-world impact.