Regional director job description

Under supervision of the Senior Director-Patient Safety, is responsible for the regional patient safety improvement and management program. Inspires our providers and staff to achieve a level of reliability that results in preventable, harmful events being rare occurrences. Serves as the regional steward for patient safety by never accepting that harmful outcomes are inevitable and never allowing us to become numb to the consequences of preventable harm for our patients, their families, and our staff members. Maintains a high level of competency in the science of safety and improvement and leads the System to become a high reliability organization by rigorous adherence to those principles. Ensures timely response to and reporting of safety failures, utilization of Just Culture, and peer review, identification of root causes and elimination of current and future safety risk. Works in close collaboration with the system Patient Safety Officer (PSO) as well as physicians and staff in all hospital and ambulatory facilities to achieve these goals. Supports the system in maintaining compliance with all hospital and System patient safety policies and procedures as well as any regulatory and legal requirements.
Duties and Responsibilities



Fosters the use of the occurrence reporting system throughout the System to minimize blame and retribution and emphasize systems improvement. Coordinates and disseminates information to all Hospital employees on patient safety improvements. Facilitates the daily safety brief at hospitals within the region as needed. Serves as an advisor on patient safety and peer review activities. Uses Lean methodologies to implement effective process improvement. Advocates for adoption of best safe practices identified in the literature. Oversees the methodology for investigation of serious events and, as appropriate, identified incidents. Ensures that any actions as are immediately necessary to ensure patient safety as a result of any investigation are promptly undertaken. Reports actions taken to ensure patient safety as a result of any investigation to the Hospital Office of the President, WellSpan Clinical Performance Council, the WellSpan Patient Safety Committee, and appropriate Board of Directors. Oversees the Hospital's responsibilities for patient safety reporting to the Pennsylvania Department of Health and the Pennsylvania Patient Safety Authority. Reviews assessments of compliance with the Joint Commission Sentinel Event Alert recommendations, if applicable. In conjunction with staff from the Quality Management and Risk Management departments, employs systematic techniques such as Failure Mode Effects and Criticality Analysis (FMECA) and root cause analysis for the investigation of failures of the Hospital. Provides Hospital trended reports from the System occurrence reporting system and assists the Service Lines and Departments in providing trended occurrence reports to the Hospital Patient Safety Committee and other committees as needed. Assesses the Hospital's safety culture using industry standard assessment tools. Works with other members of leadership at the Hospital and in the region to develop and implement programs that seek to address issues of concerns from these surveys. Develops, implements and coordinates patient safety initiatives and goals such as Leapfrog patient safety metrics, IHI, The Joint Commission and National Patient Safety Goals, DNV, and PA Department of Health. Reports WellSpan Health Patient Safety information to designated committees and boards as directed by senior leadership. Evaluates performance of patient safety program against measures developed from The Joint Commission and other standards related to patient safety, Sentinel Event Alerts and WellSpan Patient Safety Committee goals. Attends all facility/entity Patient Safety Committee meetings in the region with regularity and provides consultation for those committees to foster adoption of system-wide patient safety initiatives. Monitors the external environment for best practices and evaluates these for Hospital implementation. Oversees and directs the staff and budgets of the Patient Safety Office at each of the regions Hospitals and any regional medical group and/or ambulatory leaders. Provides patient safety related training as needed, including such topics as Just Culture, root cause analysis, event reporting and management, etc.


Qualifications


Notes: Other combinations of formal education, training and experience may be considered.



Minimum Experience: 3 - 5 years of clinical experience preferably as a physician, registered nurse or pharmacist. Experience in Risk Management/Performance Improvement will also be considered Being able to deal with difficult situations Work well with dealing with high level executives Experience with quality, safety, and risk



Minimum Education: Bachelor's Degree



Required Certification: Registration: Registration and current RN license in PA, Leadership experience preferred



Skills: Excellent interpersonal and written and oral communication skills; Excellent organizational skills; knowledge of state and national patient safety regulations.

Our client is located in the beautiful DMV area and have one of the largest laboratory operations in the country. They seek a regional director to oversee all esoteric testing operations on the east coast. This position will be out of Chantilly, VA and will require travel.

Responsible for the management and administrative functions for the laboratory. Responsible for policy development and implementation, regulatory compliance and quality assurance. Supervision is exercised over laboratory supervisors, clinical staff and support staff.
Skill Requirements:

Managing and authoring processes and procedures Training and presenting technical information to staff QA/QC of the departments Fiscal and budgeting responsibilities


Responsibilities include but not limited to:

Evaluating laboratory operations consulting with pathologists; reporting results according to protocols mandated by the hospital and public health department Ensuring maintenance of medical laboratory equipment performance by developing operations, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair Maintaining medical laboratory supplies inventory, determine inventory level; anticipating needed supplies Maintaining laboratory productivity, monitoring workload, identifying peak and slack periods Participating in the hospital quality assurance program; consulting with pathologists; performing proficiency surveys; reviewing QC & QA programs Maintaining medical laboratory staff by recruiting, selecting, orienting, training employees, counseling, reviewing/evaluating and disciplining employees as needed Complying with state and professional continuing education licensure requirements Contributing to benchwork as needed


Education, Certification, & Experience:

Bachelor's degree in biology Ten (10) years of experience


HealthCare Connections, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, disability, pregnancy, protected veteran status, sexual orientation, gender identity, genetic information or other protected status pursuant to law.

Working with KinderCare Learning Companies means using your outstanding talents to help set the foundation for lifelong learners, where you can collaborate with colleagues, grow and learn, and positively impact the families we serve.

With over 50 years of experience, 30,000 employees, and more than 2,000 early learning center programs, we are the most accredited leaders in early childhood education. Together, we create environments where kids grow and thrive. As one of only four companies to receive the Gallup Exceptional Workplace Award six times, we're confident that you can grow and thrive here, too. We can't wait to meet you.

Are you an enthusiastic leader who is passionate about driving teams to succeed while producing tangible results? The Regional Director of Field Operations role could be for you. This multi-unit field leadership role is responsible for more than 75 centers and over $100M in revenue. You will lead, coach, and develop 10 District Managers and be held accountable for achieving results through others.
When you join our team as a Regional Director you will:


Support and elevate District Manager (DM) talent in the areas of engagement, succession planning, and development of high potential leaders Implement strategic initiatives throughout your region focused on customer retention and acquisition, customer service, and quality child care and education Ensure regional profitability; drive revenue growth and expense control while managing challenging issues such as labor costs, collection of receivables, etc. Develop and maintain strong working relationships with all state (licensing and other) authorities and community contacts. Remain abreast of national and professional trends and standards for delivering high quality children's programs.
Qualifications



At least 5-7 years of experience managing exempt level employees Bachelor's degree preferred Possess broad knowledge of multi-site management and operations of similar size and scope. Proven experience turning around under-performing markets and increasing revenue across a region Significant profitable P&L, budget, and financial accountability and revenue-generation experience required. Communicates clearly and persuasively; ability to influence and get alignment in a highly matrixed environment Ability to travel up to 50-60%
Our benefits meet you where you are.
We're here to help our employees navigate the integration of work and life:

Know your whole family is supported with discounted child care benefits. Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones. ... and much more.
At KinderCare Learning Companies you'll use your skills and expertise to help craft and contribute to our shared mission of supporting communities and encouraging lifelong learners. From our teachers to our cooks to our financial analysts, we are all passionate about crafting a world of learning, happiness and adventure for more than 150,000 children every day.

As the first national early childcare education provider to achieve the WELL Health-Safety Rating from the International WELL Building Institute, we continue to follow the latest science-backed and evidence-based strategies for maintaining a safe and worry-free workplace.

Our highest priority has always been to keep our employees, children, families, and communities as safe and healthy as possible. KinderCare highly encourages its employees to be vaccinated against COVID-19 to protect themselves and their communities. We are proud to provide paid time off for employees to receive the COVID-19 vaccine. We are also subject to state law, local ordinances, and Health Department requirements for employees working in child care, school facilities, and corporate work spaces.

We truly believe that everyone belongs in our circle, and everyone deserves to be celebrated for who they are. By partnering with underrepresented groups and experts in DEI, we are identifying areas to improve and forging a path forward through accountability, compassion, accessibility, and inclusion.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.