Director, Client Service, Media
Regional director job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Director, Client Service, Media
Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk
About the role
The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions.
Primary Responsibilities
Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients.
Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals.
Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI.
Synthesize complex data into compelling narratives that inform client decision-making and media planning.
Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards.
Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights.
Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context.
Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels.
Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions.
Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency.
Establish quality standards and best practices to deliver on client-facing research outputs.
Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts.
Essential Knowledge & Experience
5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance.
Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies.
Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders.
Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment.
Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing.
Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking.
Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency.
Kantar Benefits
We provide a comprehensive, highly competitive benefits package, including
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can
understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
The salary range for this role in Illinois is 97,400.00 - 140,666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Auto-ApplyExecutive Director, Licensed Home Care Services Agency (LHCSA)
Regional director job in Tarrytown, NY
Responsibilities:
Archcare is seeking a dynamic forward-thinking Executive Director with a proven track record of a Licensed Home Care Services Agency program growth. The Executive Director is a key member of the homecare team and leads the overall vision of the agency and oversees the daily clinical and financial operations of the agency. Reporting to the Senior Vice President of Home & Community Based Services, this position directs the delivery of quality professional and paraprofessional services and strategizes around the big picture goals. The areas of responsibility for this role include oversight of scheduling/staffing, recruiting of staff including Home Health Aide, Personal Care Aides, Registered Nurses and Licensed Practical Nurses, client management, fiscal integrity and regulatory compliance. This individual will lead the development of strategies to expand programs and services and promote organizational growth.
Achievement of annual assigned gross profit goals through retention of assigned clients and achievement of financial goals.
Plan, organize, direct, and evaluate operations to ensure the provision of adequate and appropriate care and services.
Develop distinctive strategies to achieve competitive advantage; translate broad growth, and other relevant strategies into specific objectives and action plans; align the organization to support strategic priorities.
Ensure successful system integration by maximizing internal referrals from other Archcare programs.
Direct and monitor the progress of the Archcare Care Transitions Initiative to reduce avoidable hospitalizations.
Plan, prepare, and utilize financial records (including budgets, forecasts, payroll data, etc.) and key metrics to analyze and make decisions to meet specific strategic and financial goals. Take timely and appropriate corrective actions when necessary to ensure financial expectations are met.
Assist with and coordinate and/or lead marketing activities and business development to increase revenues and reduce costs.
Design, implement and maintain processes to maximize quality of operations.
Demonstrate strong execution skills by outlining goals and expectations, assigning responsibilities and clearly defining roles; delegate to and empower others, remove obstacles, allow for and contribute needed resources, coordinate work efforts when necessary, and monitor progress.
All other duties as assigned.
Please Note: This is not a remote position.
Qualifications:
Current NYS Registered Nurse license
Proficient in HHAeXchange
10+ years of experience in a leadership role
Strong knowledge of New York State home health care regulations, reimbursement, and quality measures, including familiarity with funding sources.
Experience in multi-department team management.
Financial literacy and operations expertise.
Excellent negotiation and project management abilities.
Ability to develop and foster teamwork in a collaborative and collegial environment.
Willingness to roll up one's sleeves when necessary.
Excellent oral and written communication skills.
Excellent organizational and computer skills.
Education:
BA/BS from an accredited university
Chief Executive Officer
Regional director job in River Vale, NJ
The Moran Company is pleased to partner with Spectrum for Living Development, Inc. to recruit the organization's next President & CEO.
Founded in 1978 by parents of children with developmental disabilities, Spectrum for Living's primary goal is to develop a total lifetime program to meet the needs of this population and remedy service inequities
.
Spectrum provides a wide variety of comprehensive services for up to 1,000 individuals with disabilities, including an Intermediate Care Facility, 14 residential group homes, 5 supervised apartments, and 5 adult day programs across Bergen, Passaic, and Middlesex counties in New Jersey. Additional services include case management, respite, supported employment, and recreatio
n.
Spectrum operates with a $48 million budget and employs 600 staff. Its administrative office is in River Vale, New Jersey, an upscale, safe, family-friendly suburb with highly rated public schools and easy access to Manhatt
an.
The President/CEO serves as the Administrative Agent of Spectrum for Living. This position provides leadership and overall management by administering a delivery system of comprehensive services/supports in accordance with the organization's mission and implementing policies and programs approved by the Board of Trustees (Boa
rd).
This managerial position holds full authority and responsibility for all employees through an organized supervisory system. The CEO has the authority to exercise independent judgment, establish policies and procedures, and ensure all control systems are in place for the effective and efficient management of the organiza
tion.
This position requires a Bachelor's degree; a Master's degree in business/nonprofit management, finance, and/or Health and Human Services is strongly preferred. Ten years of increasingly responsible executive management experience is required, in the developmental disabilities, human services or healthcare sector. Also required is a comprehensive knowledge of laws and regulations from DHS/DDD, DHSS, HUD, HCFA, OPWDD, SED, Department of Health, and other regulatory age
ncies.
The projected compensation for this position will be in the $350,000 to $375,000 range, commensurate with education and experience. Compensation is supplemented by a strong benefits package, including medical, prescription & vision, dental, life insurance, long-term disability, and a 403(b) plan. Relocation expenses are nego
tiable.
The Moran Company is conducting the search for the Spectrum for Living, Inc. President/CEO. Questions about the position can be directed to Ann Graff, The Moran Company; agraff (at) morancomp
any.com.
To apply for this position, submit a cover letter and resume to Ann Graff at the Moran Company, via the secure online portal. Resume should include all professional experience, dates of employment (month and year), position/title, and organization names. Cover letters should articulate relevant experience and fit with the stated preferences of the
position. See Full Position Profile or
APPLY NOW
SVP/VP - Infrastructure/ Energy Transition Investment Product Specialist
Regional director job in New York, NY
We are seeking a high-caliber Vice President or Senior Vice President to join a leading global alternative asset manager as a Product Specialist. This is a pivotal, client-facing role within the Investment Specialist team, focused on driving fundraising and business development for a premier Infrastructure, Renewable Power, and Energy Transition platform.
As an expert on the firm's flagship and specialized fund offerings, you will serve as the bridge between the investment desks and the global investor community. This role offers significant exposure to institutional investors, consultants, and private wealth channels across the Americas, EMEA, and APAC.
Key Responsibilities
Subject Matter Expertise: Act as the primary technical resource for Infrastructure and Transition strategies. Attend internal investment and asset management meetings to translate complex deal flows into compelling narratives for the market.
Global Fundraising: Lead and participate in global roadshows, investor conferences, and bespoke prospect meetings. You will be a key face of the firm, requiring frequent international travel.
Strategy & Product Launches: Partner with senior leadership to design and execute fundraising strategies for new product launches, ensuring momentum and high-quality market positioning.
Investor Relations & Messaging: Collaborate with Relationship Managers (CRMs) to refine product messaging, ensuring it resonates with diverse investor profiles and evolving market conditions.
Content Partnership: Work closely with Marketing and Fundraise Management teams to create high-impact investor materials, including technical presentations, white papers, and market commentaries.
Strategic Growth: Support the build-out of new distribution capabilities, researching new markets, investor types, and innovative product structures.
The Ideal Candidate
Experience: 7+ years of professional experience within Real Assets. Backgrounds in Investing, Asset Management, Investment Banking, or Investor Relations are highly preferred.
Communication Mastery: Exceptional ability to distill technical, complex investment concepts into clear, persuasive communications for a sophisticated client base.
Relationship Focus: Proven track record of building and maintaining long-term trust with institutional or private wealth investors.
Commercial Acumen: A self-starter who proactively identifies market opportunities and possesses the "follow-up" discipline required for long-lead fundraising cycles.
Collaborative Mindset: Ability to navigate a high-performance, matrixed environment and work seamlessly across investment, marketing, and legal teams.
Regional Manager - Midtown (FOUND Study - Student Housing)
Regional director job in New York, NY
We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties.
Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred.
Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity.
EOE.
SVP, Digital Group Media Director
Regional director job in New York, NY
The SVP, Digital Group Media Director is a senior strategic leader responsible for shaping the vision, performance, and growth of digital media across multiple clients and disciplines. This leader oversees all aspects of digital media strategy, investment, innovation, and team leadership ensuring integration with creative, data, and technology partners to drive measurable business results.
This role requires a visionary thinker with deep expertise in digital ecosystems, strong business acumen, and a passion for nurturing teams in a fast-paced, creatively driven environment.
Key Responsibilities:
Leadership & Strategy
Lead the development and execution of integrated digital media strategies across paid, owned, and earned channels.
Partner with executive leadership to define the agency's digital media offering, innovation roadmap, and best-in-class practices.
Translate client business goals into actionable media strategies and measurable outcomes.
Champion collaboration between creative, strategy, analytics, and technology teams to ensure cohesive storytelling and performance alignment.
Collaborate with tech partners on marketing automation projects.
Client Partnership
Guide clients through digital transformation, ensuring cutting-edge, data-informed decisions across programmatic, social, search, and emerging platforms.
Oversee multiple high-value accounts, ensuring media excellence, innovation, and fiscal stewardship.
Build trusted relationships that result in long-term client growth and satisfaction.
Performance & Innovation
Oversee digital media investment, optimization, and reporting frameworks to ensure efficiency and effectiveness.
Evaluate new technologies, platforms, and partnerships for client and agency benefit.
Lead thought leadership initiatives, contributing to agency visibility in the industry.
Ensure compliance with data privacy and brand safety standards.
Qualifications
12-15+ years of experience in media strategy, digital marketing, or integrated communications, with a focus on leadership roles.
Proven experience managing large, multi-channel campaigns and multimillion-dollar budgets.
Expertise in programmatic, social, SEM, e-commerce, and emerging digital platforms.
Strong analytical mindset and comfort working with data-driven insights.
Exceptional communication, negotiation, and presentation skills.
Experience leading teams within a creative or integrated agency environment preferred
Salary up to $225,000.00, commensurate with experience.
Managing Director, Data Center Strategy
Regional director job in New York, NY
Managing Director - US Data Center Strategy
An institutionally backed digital infrastructure platform is seeking a Managing Director, Data Center Strategy to lead the development, investment and strategic growth of its data center portfolio.
As an executive you will play a defining role in shaping the company's continued expansion into hyperscale and enterprise markets - guiding strategic partnerships, evaluating new markets and overseeing large-scale development and acquisition initiatives across the US.
Key Responsibilities
Define and execute the platform's US data center growth strategy across greenfield development, joint ventures and strategic acquisitions.
Lead market evaluation for hyperscale, colocation and edge opportunities, balancing technical, financial and power-availability considerations.
Develop and manage partnerships with utilities, landowners, hyperscale tenants and construction partners to accelerate deployment timelines.
Oversee project pipeline from concept to commissioning - ensuring alignment with investment targets, ESG goals, and long-term platform value creation.
Collaborate cross-functionally with capital markets, operations, design, and energy procurement teams to drive scalable, cost-efficient growth.
Represent the platform externally with key industry stakeholders, maintaining a strong network across hyperscalers, developers, and investors.
Ideal Background
15+ years of experience in data center strategy, development and/or investment.
Proven record of leading large-scale acquisition, power negotiation and market entry initiatives across North America.
Deep understanding of power markets, interconnection and site-readiness within the evolving US data center ecosystem.
Strong commercial acumen and comfort operating at the intersection of infrastructure, energy and technology.
Experienced leader capable of guiding multidisciplinary teams and external partners in a high-growth environment.
The role offers:
True strategic influence - you'll sit at the table with investors and decision-makers shaping the next decades of digital infrastructure growth.
Scale and ambition - the platform is backed by institutional capital and positioned for major expansion across North America.
Autonomy and impact - the mandate is to create, not maintain. You'll set direction and define new markets.
Chief Operating Officer (on-site)
Regional director job in Farmingdale, NY
About the Company:
Northeastern Aviation, a well-established and growing Long Island-based aircraft management and charter company seeks an experienced operational leader to serve as Chief Operating Officer (COO).
About the Role:
The Chief Operating Officer (COO) leads the company's operational strategies, ensuring seamless service integration, driving organizational performance, and expanding revenue streams. Reporting to the President, the COO plays a vital role in achieving the company's growth objectives and maintaining a strong industry reputation. The role requires significant experience in Part 135 from both a regulatory and business perspective, which are essential for managing charter flight operations safely and in full regulatory compliance. Only candidates with Part 135 and charter aviation experience will be considered for this role. The COO will collaborate closely with the Advisory Board to implement strategies that promote sustainable growth and operational excellence.
Major Accountabilities
Direct all operational divisions (including charter operations, maintenance, detailing, and line services) to ensure high performance and efficiency.
Ensure compliance with FAA Part 135 regulations to maintain safe, reliable charter operations.
Collaborate with the Advisory Board to develop and implement strategic business and sales plans.
Drive revenue growth by identifying new market opportunities, building client relationships, and expanding charter sales.
Manage operational expenses and resource allocation to drive profitability.
Identify and implement process improvements and technology to enhance efficiency and service.
Build strong relationships with stakeholders to provide high-quality, responsive client service.
Mentor and develop department heads and managers to foster a growth-oriented, sales-driven environment.
Serve as a key decision-maker during emergencies to ensure effective crisis resolution.
Required Qualifications:
Aviation Operations Leadership: Minimum 10+ years in aviation operations, including at least 5 years in senior leadership roles overseeing complex operational environments.
Sales and Business Development Expertise: Demonstrated success in developing and executing sales strategies, driving revenue growth, and building strong client relationships within the aviation sector.
Experience with FAA Part 135 Regulations: Extensive knowledge of Part 135 operations, ensuring full regulatory compliance and safety for charter services.
Fixed-Base Operator (FBO) Experience: Strong background in managing FBO operations, including fueling, hangaring, aircraft maintenance, and premium customer service.
Financial Management Expertise: Proven ability in budgeting, financial reporting, and implementing cost-control measures to maximize profitability.
Regulatory Knowledge: Comprehensive understanding of FAA and industry safety standards, with a commitment to compliance and operational integrity.
Leadership Skills: Track record of mentoring and developing high-performing teams, coupled with exceptional communication and decision-making abilities.
Educational Background: Bachelor's degree in aviation management, Business Administration, or a related field (master's degree preferred).
Work Location:
This position is on-site at our Farmingdale, NY location. Remote or hybrid work arrangements are not available for this role. Only candidates who are able to work full-time in Farmingdale will be considered.
Pay Range and Compensation Package:
Base Salary: $150,000 to $200,000 per year.
Total Compensation: $200,000 to $250,000 annually, including bonuses and incentives.
The salary range and/or hourly rate listed is a good faith estimate of potential base compensation for this position at the time of posting. This range is subject to change. It is uncommon for individuals to be hired at or near the top of the range, as compensation decisions are based on various factors specific to each case. These factors may include, but are not limited to, location, area of expertise, department, years of relevant experience, education, certifications, budget considerations, and internal equity.
Equal Opportunity Statement:
NEA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
Chief Operating Officer
Regional director job in New York, NY
Compensation: $290k- $350k per year
Job Type: Full-time, Monday-Friday
A major New York City health system is seeking a Chief Operating Officer (COO) to partner with and support the Chief Executive Officer. This role provides broad operational oversight, exercises significant independent judgment, and serves as the CEO's primary delegate across areas such as Operations, Facilities, Ancillary Services, Clinical Operations, and Emergency Management.
Key Responsibilities
Leads the development, implementation, and evaluation of programs, policies, procedures, and organizational goals set by the CEO.
Oversees operational functions, ensuring alignment between facility teams and the corporate office.
Maintains full regulatory and accreditation compliance and drives readiness for all inspections.
Recommends procurement of supplies, equipment, and capital needs within approved guidelines.
Advises on construction, renovation, and equipment replacement plans.
Participates in and facilitates interdepartmental and departmental meetings; may assign staff to hospital committees.
Supports CEO in building and maintaining relationships with external agencies, regulatory bodies, and professional groups.
Helps maintain management reporting systems that provide timely data for planning and decision-making.
Promotes a culture of accountability by setting performance standards, evaluating staff, and addressing performance issues.
Participates in developing annual operating, expense, and revenue budgets; ensures operations remain within financial parameters.
Reviews budget requests and monitors costs across operational areas.
Serves as Acting CEO in the CEO's absence.
Benefits
Health Insurance Plans
Flexible Spending Account Programs
Management Benefits Fund (MBF)
Tuition Reimbursement
Vacation and Sick Leave
Family & Medical Leave Act (FMLA)
Special Leave of Absence Coverage (SLOAC)
Additional Leave Options
Retirement Savings Plans (NYCERS, VDC, TDA 403B, 457, NYCE IRA)
Additional Savings Plan Options
Transit Benefits
Municipal Credit Union (MCU) Membership
Qualifications
Six (6) years of senior-level experience in business administration, public administration, or hospital administration; or direct responsibility for major hospital operations with exposure to community healthcare needs.
Extensive knowledge of hospital operations, administration, and regulatory requirements.
Master's Degree in Hospital Administration, Business Administration, Public Health, Healthcare Management, Medical Administration, or a related field.
VP of Talent Acquisition (ID# 4758)
Regional director job in New York, NY
VP of Talent Acquisition
Type: Full-Time, Permanent
Sector: Nonprofit
About the Role:
A rapidly growing nonprofit organization is expanding its HR function and seeking a strategic VP of Talent Acquisition. This leader will replace a reactive model with a proactive, data-driven approach, building pipelines, improving KPIs, and partnering closely with leadership to enhance workforce performance and retention.
Key Responsibilities:
Develop and execute attraction strategies, including recruitment marketing, storytelling, and employer branding.
Lead and mentor a team of recruiters; provide guidance to onboarding specialists.
Reduce vacancy rates, improve early retention, and drive measurable KPI improvements.
Design and implement a structured, engaging onboarding experience.
Support HR system optimization and process modernization initiatives.
Collaborate with senior leadership on workforce planning, engagement, and alignment across departments.
Qualifications:
5-7+ years of senior leadership experience in Talent Acquisition, Employer Branding, or Employee Engagement.
Experience managing recruiters across multi-location operations.
Strong analytics skills with the ability to define, track, and improve KPIs.
Experience in nonprofit, human services, or mission-driven organizations preferred.
Proven ability to influence and partner with senior leadership.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Vice President of Accounting
Regional director job in New York, NY
Investment Consultant - Relationship Manager
|
Full-Time | Salary Range: $200,000 - 230,000
The Vice President of Accounting will oversee all accounting operations and ensure the accuracy, integrity, and efficiency of financial reporting processes. This strategic leader will work closely with senior management to influence the company's financial direction while fostering a culture of transparency, accountability, and continuous improvement.
The ideal candidate is a forward-thinking professional with a deep understanding of accounting principles, internal controls, and system optimization. They will play a pivotal role in building the foundation for scalable growth and operational excellence across the organization.
Key Responsibilities
Lead, develop, and mentor a high-performing accounting team, promoting a culture of excellence, ownership, and collaboration.
Ensure the accuracy and timeliness of all financial reporting, including monthly, quarterly, and annual financial statements.
Oversee consolidation processes for multiple subsidiaries across different accounting systems; design and implement standardized workflows to ensure timely and accurate consolidation.
Enhance, implement, and monitor accounting policies, procedures, and internal controls to safeguard assets and maintain the integrity of financial reporting.
Drive process improvements and leverage technology to streamline accounting operations, increase efficiency, and support scalability.
Serve as the primary contact for external auditors and tax advisors; manage annual audits and ensure compliance with all tax filing requirements.
Develop and maintain Standard Operating Procedures (SOPs) across accounting processes; create and enforce a comprehensive monthly close checklist.
Conduct technical accounting research and provide guidance on complex accounting matters.
Collaborate cross-functionally with departments such as Operations, Marketing, and HR to align financial reporting with business goals.
Present clear, concise financial insights to leadership to enable data-driven decision-making.
Qualifications
Bachelor's degree in Accounting, Finance, or a related field required; CPA or MBA strongly preferred.
10+ years of progressive accounting experience, with at least 5 years in a senior leadership role.
Experience within mid-sized to large organizations; hospitality, restaurant, or retail industry experience is preferred.
Strong knowledge of GAAP, including multi-entity consolidations, eliminations, and investment in subsidiary accounting.
Proficiency with ERP systems (Workday preferred) and advanced Excel capabilities.
Proven success in leading and developing teams, managing cross-functional initiatives, and influencing organizational strategy at the executive level.
Exceptional problem-solving skills and the ability to develop effective solutions in complex financial environments.
Excellent communication and presentation skills, with the ability to convey financial insights to non-financial audiences.
Managing Director
Regional director job in New York, NY
Madison Davis is a fast-growing executive search and staffing firm that's redefining what growth looks like in professional services. We're looking for a Managing Director of Business Development who's ready to take ownership of our contract and temporary staffing expansion across clerical, administrative, accounting ,and professional support roles.
If you're someone who thrives on building relationships, closing deals, and driving measurable impact - this is your platform. You'll have the brand, backing, and autonomy to grow a book of business and help shape the future of one of our fastest-growing divisions.
What You'll Do
Own the entire business development cycle - from prospecting and pitching to onboarding and expanding client partnerships.
Build and nurture strong client relationships with SMB and mid-market organizations, ensuring trust and long-term growth.
Develop and execute sales strategies that drive revenue and market share within the contract/temporary professional services space.
Partner with internal recruiting teams to deliver top-tier candidates and create exceptional client experiences.
Identify new verticals, market opportunities, and clients to fuel sustained division growth.
Maintain oversight of all contract placements and billing accuracy to ensure financial integrity and client satisfaction.
Represent Madison Davis as a trusted advisor and strategic partner in the staffing industry.
What You Bring
Proven success in staffing or professional services sales, ideally focused on contract/temporary placements.
7+ years in staffing, 2+ in management
Strong record of building and growing client accounts - you know how to hunt and how to keep what you catch.
Excellent relationship-building, negotiation, and communication skills.
Organized, entrepreneurial, and driven - you thrive in a fast-paced, performance-based environment.
A passion for growth, ownership, and creating opportunity through business development.
Why Madison Davis
This isn't a static desk job - it's a chance to build your own book of business, own a market, and grow with a firm that's scaling fast. We reward performance, value independence, and invest in people who want to make a name for themselves in the staffing industry.
Vice President
Regional director job in New York, NY
Vice President - Private Equity Talent Advisory
Work Model: 3 days per week in office (Manhattan)
Compensation: Base salary $150,000-$175,000 plus bonus
This role sits within a specialized talent advisory platform that partners closely with private equity investors to support talent mapping, leadership assessment, and succession planning across portfolio companies. The firm works upstream with investment teams, providing deep market intelligence and talent insights across multiple sectors.
The Vice President serves as the connective tissue between rigorous talent research and sophisticated private equity clients. This is a highly execution oriented role focused on advisory delivery, not business development. The position is well suited for experienced retained search professionals who enjoy client interaction, intellectual rigor, and long term relationship building within the private equity ecosystem.
Role Responsibilities
• Lead talent mapping and market intelligence efforts for private equity clients across active and prospective investments
• Act as a day to day point of contact for investment professionals, translating client needs into high quality talent deliverables
• Partner closely with internal research teams to shape search strategy, validate target universes, and assess senior level talent
• Conduct in depth candidate evaluations, including career trajectory analysis, sector expertise, and leadership capability
• Deliver clear, thoughtful insights to clients on talent availability, compensation dynamics, and leadership trends
• Support portfolio company hiring across executive and senior leadership roles as needed
• Maintain strong internal collaboration to ensure consistency, quality, and timeliness across all client engagements
Ideal Background
• 7-9 years of professional experience, ideally in retained executive search or a closely related talent advisory environment
• Experience working with private equity clients or strong familiarity with the private equity investment lifecycle
• Exposure to a range of sectors such as Technology, Media, Entertainment, Telecom, or other PE backed industries
• Comfortable operating in a client facing advisory role with senior investment professionals
• Highly analytical, detail oriented, and capable of managing multiple complex projects simultaneously
• Strong written and verbal communication skills with a professional and polished presence
Additional Details
• No business development or sales expectations
• Clear path for growth within a stable, high performing platform
• Collaborative culture with significant exposure to top tier private equity investors
• Structured compensation with competitive base salary and performance based bonus
Director, Healthcare Operations
Regional director job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director of Business Operations
Regional director job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Director of Operations
Regional director job in New York, NY
This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant.
Position Overview
The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is
not
a creative role and
not
a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.
With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative
work
- the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.
This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.
Key Responsibilities
Marketing Operations Leadership
Own the full operational backbone of the marketing function.
Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations.
Production & Project Management
Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise.
Budget & Resource Oversight
Manage large-scale budgets with sophistication and accuracy.
Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
Identify cost-saving opportunities and operational improvements without compromising quality.
Agency & Partner Management
Serve as the operational point of contact for creative, media, research, and production agencies.
Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process.
Performance Monitoring & Process Optimization
Track progress, escalate risks, and course-correct swiftly.
Build feedback loops and operational dashboards to monitor project health.
Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.
Who Will Thrive in This Role
Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible.
A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
A professional who has worked at scale - high-budget, fast-paced, agency-style production environments.
Required Experience
5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables.
Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns.
Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
Expertise in organizing high-volume, high-stakes marketing workstreams.
Exceptional communication and organizational skills.
Passion for the organization's mission and comfort working within a Jewish and Israel-focused context.
Preferred Qualifications
Experience in high-growth, startup-like environments.
Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).
Director of Culinary Operations
Regional director job in New York, NY
Job Description: Director of Culinary Operations
About LOS TACOS No. 1
LOS TACOS No. 1 is an expanding restaurant group with multiple locations in Manhattan serving Mexican tacos in a vibrant atmosphere. The company started after three close friends from Tijuana, Mexico and Brawley, CA realized the need for truly authentic Mexican tacos on the East Coast. The company is passionate about making every guest at LOS TACOS No. 1 feel like they have been transported to Mexico when they step into our restaurants. For more information, please visit: **************************
Who We're Looking For
LOS TACOS is searching for an experienced Director of Culinary Operations (DCO) to oversee company-wide food preparation planning, analysis, and quality control. The DCO helps assure that production meets company standards for taste, availability, yield, cost, and waste, in a complex and high-volume fast casual restaurant environment. This position will work closely with our Head of Operations, Head of Training, Head of Purchasing, Plant Manager, and Director of Finance. The optimal candidate for this position comes from a high-volume culinary background, is fluent in Spanish, and has strong data competencies using Excel, Restaurant365, and other best-in-class food service software platforms. They will balance their time about half and half between desk work (research, data analysis, production reports, cost/yield analysis, etc.) and field work (on-site quality assurance and quality control, check-ins with prep managers, etc.) The DCO will report to the Head of Operations and will directly supervise three Regional Prep Managers.
Responsibilities
Develop, manage and implement high-quality culinary data systems to manage high-volume, company-wide food preparation: recipes, par levels, labor requirements, yield, waste, and more.
Leverage culinary data systems to allow leadership team to make data-based decisions related to purchasing, taste, cost, efficiency, and scalability.
Train, supervise and continually develop three Regional Prep Managers to assure they lead their teams with passion, integrity, purpose, accountability, and efficiency.
Perform weekly site visits for quality assurance and quality control purposes, liaising with Regional Prep Managers to determine areas of success, areas needing improvement, and operating challenges.
Communicate and collaborate daily with Head of Operations, Head of Training, Head of Purchasing, Plant Manager, and Director of Finance to acquire and apply company data, insights, and systems.
Help Los Tacos meet its financial, operational, and brand recognition goals through excellence in food preparation planning and execution.
Develop, maintain, and improve all preparation-related SOPs in accordance with food safety best practices and DOH regulations.
Identify training needs and develop related programs in collaboration with Head of Training to improve prep team efficiency and performance when needed.
Qualifications
5+ years of relevant experience as a Culinary Director, Director of Operations, and/or Executive Chef in high-volume food service operations with regularly increasing scope of responsibility.
Strong experience with Restaurant365 or equivalent food service ERPs (i.e. MarginEdge, Netsuite, CaterEdge, OracleERP) for inventory management, recipe development, yield and cost analysis, etc.
Fluent in verbal Spanish.
Significant capabilities in Excel for standard culinary data analysis (product mix, sales, revenue, yield, cost, forecasting, recipe development, etc.)
Significant experience in multi-unit food service, institutional food service, and/or commissary kitchen operations.
Experience mentoring, training, teaching, and supervising culinary staff and providing effective, constructive feedback.
Passion for high quality Mexican food made with integrity and authentic flavors.
Highly organized, systematic, detailed, and analytical with excellent communication, presentation, time management and facilitation skills.
Strong proficiency in all aspects of Microsoft Office Suite and other relevant, contemporary digital platforms.
Valid and up-to-date NYC DOH food handler's certificate.
Preference for candidates with additional food safety certifications (e.g. HACCP, NYS Ag & Markets).
Compensation & Benefits
This position will have a total annual compensation in the range of $140-150K. In addition, this position will be eligible for the following benefits:
Health, dental, and vision insurance coverage
Paid time off and comp days
Transit & commuter benefits
Free meals at all of our restaurant locations
Application Process
Candidates should send an email to ********************* with “Director of Culinary Operations” in the subject line with a resume and a cover letter. Qualified candidates will be contacted directly.
Los Tacos #1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation to view or apply for this position, please contact us at ******************.
Director of Payment Operations
Regional director job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
Director of Operations
Regional director job in New York, NY
Director of IT Operations
💼 Employment Type: Full-Time
About the Role
We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm.
🔑 What You'll Do
👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems.
🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability.
🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks.
💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing.
✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience.
📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance.
☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance.
🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture.
📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions.
🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes.
💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress.
🎯 What We're Looking For
Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM.
Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking.
Cloud operations experience (GCP preferred; AWS/Azure welcome).
Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation.
Practical ITIL experience and ability to improve CSAT, FCR, and MTTR.
Excellent communication and leadership skills; able to mentor staff and partner with executives.
Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
Director of Operations
Regional director job in Westbury, NY
Delivering Quality Products with Speed, Value, and Exceptional Customer Service - Our Commitment to Excellence and Affordability
At Maxima Apparel, we're on a mission to revolutionize the speed-to-market manufacturing and design industry, setting new benchmarks for agility and innovation. Our production platform proudly serves some of the industry's leading names. As we continue to expand our portfolio of brands and licenses, we're on the lookout for a driven and visionary Director of Operations to take the helm and lead our Pro Standard brand to greater heights.
You'll love this role if…
· You are deeply committed to delivering high-quality products in a timely manner.
· You excel at collaborating across teams to ensure seamless processes and timelines.
· You thrive in a fast-paced environment where attention to detail is crucial.
· You have a passion for analyzing data and providing valuable insights for continuous improvement.
What you'll do…
As a Director of Operations at Maxima Apparel Corp, you will play a vital role in our mission to deliver high-quality products efficiently.
Lead Operational Excellence: Oversee and enhance customer service, data entry, inbound logistics, and outbound logistics processes to ensure top-notch operational performance.
Drive Productivity: Take charge of the Operations department's productivity and Key Performance Indicators (KPIs) to meet and exceed organizational goals.
Manage Order Flow: Efficiently manage the open order file, optimizing inventory management, and conducting regular reviews to ensure timely customer deliveries.
Streamline Shipping: Develop and implement shipping best practices, aiming to minimize logistics expenses while adhering to routing manuals and compliance standards.
Data Analysis: Create, analyze, and utilize reporting tools to evaluate various operational aspects, identifying opportunities for improvement.
Process Improvement: Enforce adherence to Standard Operating Procedures (SOPs), regularly review and analyze processes for efficiency, and propose necessary changes and modifications.
Collaborate with 3PL Partners: Work closely with third-party logistics providers (3PLs) to prioritize shipments, seek new partnerships, negotiate pricing, volumes, and forecasts.
Routing Compliance: Ensure compliance with customer routing requirements, managing and tracking adherence.
Team Management: Organize and oversee tasks, targets, and performance of the Operations department, with the ability to reallocate resources based on data-driven insights.
Special Projects: Undertake special projects as needed, contributing to departmental and organizational initiatives.
Onboarding and Training: Facilitate the onboarding of new staff, introducing them to relevant processes (RLM and SOPs), and providing user training.
Performance Reviews: Conduct staff performance reviews and provide valuable feedback to upper management.
Adaptability: Be prepared to take on additional responsibilities and projects as assigned by management to support company growth.
Travel for Improvement: Travel for training and quality improvement efforts in the US and satellite offices in China and India.
Offshore Resource Leveraging: Train and leverage offshore back-office resources to enhance customer service, analytics, and process-based functions within the department. Proficiency in Mandarin or Hindi is a plus.
You should have…
Team Management Experience: Demonstrated previous experience in effectively managing and leading teams.
Strong Leadership Skills: Excellent leadership abilities to guide and inspire your team towards achieving operational excellence.
Distribution and Operations Expertise: A proven track record with 5+ years of experience in distribution and operations, showcasing your deep industry knowledge.
EDI Proficiency: Essential expertise in EDI (Electronic Data Interchange), particularly in Raw Data analysis of 850/860 data.
Microsoft Suite Proficiency: Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook to navigate and analyze data effectively.
Independent and Collaborative: Ability to work both independently and collaboratively within a team, fostering a cohesive work environment.
Prioritization Skills: Skillful at prioritizing tasks and handling multiple responsibilities in a dynamic, fast-paced work setting.
Adaptability: Demonstrated capability to adapt seamlessly to ever-changing work environments and situations.
Positive and Professional Attitude: A positive, professional demeanor that contributes positively to workplace culture.
Effective Communication: Excellent written and verbal communication skills to facilitate clear and productive interactions.
Attention to Detail: Exceptional attention to detail to ensure precision in tasks and processes.
Process Building Experience: Proven experience in process building, technology development oversight, and successful execution of business plans.
Can-Do Attitude: A proactive "can-do" attitude that drives innovation and solutions in challenging situations.
Salary Range: $100,000 - $175,000 annually
Why Choose Maxima Apparel
· Competitive compensation
· Health insurance
· Flexible PTO
· And more…
About Maxima Apparel
Maxima Apparel Corp is a leading sportswear and licensed apparel brand collective known for its high-quality products. With a primary focus on men's and women's licensed apparel, outerwear, and headwear, we have established a strong presence in the market. Our success is built upon prestigious brands, a commitment to delivering products quickly with exceptional quality, competitive pricing, and outstanding customer service.
At the heart of our brand collective is PRO Standard, a licensee affiliated with the NBA, MLB, NFL, NHL, and over 150 esteemed colleges and universities. PRO Standard stands out as a premium athletic brand, known for its unique lifestyle approach to the Sports Licensed market.
Maxima Apparel is dedicated to being a fast and agile manufacturer and design house in the industry, serving some of the best names in the business. As we expand our portfolio of brands and licenses, we remain focused on delivering the highest standards of quality and service to our customers. Join us and be part of a dynamic team that is setting new standards in the industry.
EOE