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What does a regional director of operations do?

Updated January 8, 2025
7 min read
Quoted expert
Eric Olsen
What does a regional director of operations do

A Regional Director of Operations supervises an organization's operational activities for an assigned region. Their duties include hiring employees, creating work schedules, overseeing the regional budget, and authorizing expenditures.

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Regional director of operations responsibilities

Here are examples of responsibilities from real regional director of operations resumes:

  • Lead strategic alliance with regulatory agencies JCAHO, AAAHC and CMS.
  • Manage and accountable for regional budgets and the approval of payroll and expenses.
  • Create RFP's and manage outsource companies for all aspects of company needs.
  • Manage operational functions including payroll and district invoicing, and the reporting of each.
  • Lead a cross functional team task with creating the project plan and resource allocation for the FDA consent decree remediation project.
  • Establish and manage the mid-Atlantic regional office of a privately own legal education company that provide educational services to law students.
  • Implement process improvement in all aspects of service delivery to patients and physician office customers.
  • Focus primarily include business development, contract negotiation, physician compensation, revenue cycle management and practice oversight.
  • Develop contingency plans for shipping, flat sortation systems, and pack lines.
  • Focus on developing strong client relationships with hospitals, healthcare networks and physician groups; negotiate client renewals.
  • Maintain daily, weekly, monthly and yearly logs and reports to ensure all KPIs are follow and meet.
  • Develop Medicaid long term care provider network ensuring contractual network adequacy.
  • Establish and develop a Medicaid long-term care provider network and ensure contract compliance.
  • Monitor portfolio performance and new loan transaction quality to ensure adherence to underwriting procedures.
  • Stay abreast of healthcare industry trends and/or local community issues in general affecting agency operations.

Regional director of operations skills and personality traits

We calculated that 13% of Regional Directors Of Operations are proficient in Healthcare, Customer Service, and Patients. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.

We break down the percentage of Regional Directors Of Operations that have these skills listed on their resume here:

  • Healthcare, 13%

    Partnered with Healthcare Economics for reimbursement updates that affected pricing strategy.

  • Customer Service, 11%

    Worked with general managers and operations teams to transform customer service and telemarketing staffs to a more sales-focused, value-add organization.

  • Patients, 9%

    Tripled medical services business by restructuring practice operations and redefining physician expectations to make doctors accountable for number of patients seen.

  • Oversight, 6%

    Focus primarily included business development, contract negotiation, physician compensation, revenue cycle management and practice oversight.

  • Patient Care, 6%

    Collaborate with Regional Medical Director and Medical Office Medical Directors in assuring safe and efficient patient care.

  • Continuous Improvement, 4%

    Decreased expenditures through lean six sigma continuous improvement processes and methodologies.

Common skills that a regional director of operations uses to do their job include "healthcare," "customer service," and "patients." You can find details on the most important regional director of operations responsibilities below.

Problem-solving skills. Another soft skill that's essential for fulfilling regional director of operations duties is problem-solving skills. The role rewards competence in this skill because "top executives need to identify and resolve issues within an organization." According to a regional director of operations resume, here's how regional directors of operations can utilize problem-solving skills in their job responsibilities: "top ten global provider of transportation and logistics solutions. "

Time-management skills. Another skill that relates to the job responsibilities of regional directors of operations is time-management skills. This skill is critical to many everyday regional director of operations duties, as "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." This example from a resume shows how this skill is used: "oversee delivery scheduling and logistics ensuring on time performance to customer base. "

Communication skills. A big part of what regional directors of operations do relies on "communication skills." You can see how essential it is to regional director of operations responsibilities because "top executives must be able to convey information clearly and persuasively." Here's an example of how this skill is used from a resume that represents typical regional director of operations tasks: "conduct regional operations meetings and monthly webinars to facilitate effective and timely communication. "

Leadership skills. Another common skill required for regional director of operations responsibilities is "leadership skills." This skill comes up in the duties of regional directors of operations all the time, as "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." An excerpt from a real regional director of operations resume shows how this skill is central to what a regional director of operations does: "provide leadership and professional development of market sales manager positions throughout the region. "

See the full list of regional director of operations skills

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Regional Director Of Operations Resume

Compare different regional directors of operations

Regional director of operations vs. Operations director

Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.

We looked at the average regional director of operations salary and compared it with the wages of an operations director. Generally speaking, operations directors are paid $11,106 lower than regional directors of operations per year.While their salaries may differ, the common ground between regional directors of operations and operations directors are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, patients, and oversight.

These skill sets are where the common ground ends though. The responsibilities of a regional director of operations are more likely to require skills like "healthcare," "patient care," "home health," and "good judgment." On the other hand, a job as an operations director requires skills like "payroll," "kpis," "iso," and "sigma." As you can see, what employees do in each career varies considerably.

Operations directors tend to make the most money working in the finance industry, where they earn an average salary of $120,460. In contrast, regional directors of operations make the biggest average salary, $98,480, in the insurance industry.operations directors tend to reach similar levels of education than regional directors of operations. In fact, operations directors are 2.1% less likely to graduate with a Master's Degree and 0.5% less likely to have a Doctoral Degree.

Regional director of operations vs. Associate director

An associate director oversees the daily activities and business operations within a particular area. They are primarily responsible for devising strategies that aim for growth in profit and customer satisfaction, implementing policies and standards, evaluate the workforce, providing support to various departments, and setting goals in terms of budget and sales. Furthermore, they must regularly report progress to the director and coordinate with managers and supervisors in the joint effort to reach the vision and mission of the company.

A career as a associate director brings a lower average salary when compared to the average annual salary of a regional director of operations. In fact, associate directors salary is $933 lower than the salary of regional directors of operations per year.A few skills overlap for regional directors of operations and associate directors. Resumes from both professions show that the duties of each career rely on skills like "healthcare," "customer service," and "patients. "

Each career also uses different skills, according to real regional director of operations resumes. While regional director of operations responsibilities can utilize skills like "patient care," "home health," "financial performance," and "good judgment," associate directors use skills like "portfolio," "excellent interpersonal," "excellent organizational," and "strong project management."

Associate directors earn a lower average salary than regional directors of operations. But associate directors earn the highest pay in the pharmaceutical industry, with an average salary of $143,618. Additionally, regional directors of operations earn the highest salaries in the insurance with average pay of $98,480 annually.associate directors earn higher levels of education than regional directors of operations in general. They're 5.8% more likely to graduate with a Master's Degree and 0.5% more likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for Regional directors of operations in the next 3-5 years?

Eric OlsenEric Olsen LinkedIn profile

Professor, Industrial Technology and Packaging, Orfalea College of Business

We are doubling down on what we call "digital fabrication." Most manufacturing technologies we deal with now have a growing digital component that our students need to understand and be competent in. Of course, that means current hot exotics like additive manufacturing, but our students need to look at any process and realize there is probably a digitally enhanced path forward.

Regional director of operations vs. Operations manager

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

An average operations manager eans a lower salary compared to the average salary of regional directors of operations. The difference in salaries amounts to operations managers earning a $38,262 lower average salary than regional directors of operations.regional directors of operations and operations managers both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "oversight," and "continuous improvement," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, regional directors of operations are more likely to have skills like "healthcare," "patients," "patient care," and "home health." But a operations manager is more likely to have skills like "payroll," "iso," "powerpoint," and "financial statements."

Operations managers earn the best pay in the technology industry, where they command an average salary of $96,779. Regional directors of operations earn the highest pay from the insurance industry, with an average salary of $98,480.Most operations managers achieve a lower degree level compared to regional directors of operations. For example, they're 7.7% less likely to graduate with a Master's Degree, and 1.2% less likely to earn a Doctoral Degree.

Regional director of operations vs. District director

A district director is an executive professional who is responsible for managing staff members of an organization in a particular district. This director is required to conduct store visits to ensure that store employees are following store procedures and maintain inventory levels. The manager must manage all the general ledger revenue and expense activity while maintaining oversight for all operations, policies, and procedures. This manager should also plan and develop workshops, comprehensive training, and professional development for all staff members.

District directors tend to earn a lower pay than regional directors of operations by an average of $14,461 per year.While both regional directors of operations and district directors complete day-to-day tasks using similar skills like healthcare, oversight, and direct reports, the two careers vary in some skills.

Even though a few skill sets overlap between regional directors of operations and district directors, there are some differences that are important to note. For one, a regional director of operations might have more use for skills like "customer service," "patients," "patient care," and "continuous improvement." Meanwhile, some responsibilities of district directors require skills like "lead generation," "strategic plan," "store locations," and "press releases. "

The average resume of district directors showed that they earn similar levels of education compared to regional directors of operations. So much so that theyacirc;euro;trade;re 3.2% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.2%.

Types of regional director of operations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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