Vice President, Architecture
Regional director job in Boston, MA
Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center
At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients.
As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities.
The Expertise and Skills You Bring
15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers.
You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps.
You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure.
You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems.
You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement.
You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services.
You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities.
You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution.
You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure.
You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization.
You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them.
The Value You Deliver
Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint.
Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates.
Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results.
Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps.
Ensuring the solutions that are delivered meet high standards for quality, performance, and scale.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The base salary range for this position is $140,000-285,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Managing Director
Regional director job in Boston, MA
Commerce Practice Managing Director | Digital Consultancy | $300k TC | Remote (Northeast Area)
Role: Commerce Practice Managing Director
Salary: $250,000 - $300,000 + Benefits
Overview
• We're looking for a visionary leader to establish, scale, and drive our Commerce practice
within a rapidly growing digital experience consultancy. This role is pivotal in shaping
strategy, delivering measurable client success, and positioning our team as a recognized
leader in digital commerce transformation.
• The ideal candidate brings deep expertise in ecommerce platforms, omnichannel
experiences, and digital customer engagement-combined with exceptional leadership,
financial acumen, and business development skills.
What You'll Do
Strategic Leadership
• Define and execute a long-term vision for the Commerce practice aligned with company
growth objectives.
• Champion thought leadership in ecommerce, digital retail, and omnichannel experiences.
• Expand market share and strengthen our position in digital commerce solutions.
Financial Ownership
• Manage full P&L responsibility, including revenue, profitability, and forecasting.
• Optimize resourcing, utilization, and operational controls for predictable outcomes.
Business Development
• Partner with sales and account teams to identify and win new opportunities.
• Build lasting client relationships, driving growth and upsell initiatives.
• Shape offerings through market and competitor insights; develop strategic technology
partnerships.
Team Building & Capability Development
• Recruit, mentor, and lead a high-performing team of strategists, architects, and delivery
experts.
• Invest in emerging technologies and best practices to keep the team ahead of the curve.
• Foster a culture of innovation and continuous learning.
Client Success & Quality
• Deliver transformative commerce solutions that achieve measurable business impact.
• Serve as a trusted advisor, influencing client digital commerce strategies.
• Drive client satisfaction, retention, and delivery excellence.
Cross-Practice Collaboration
• Work with other practice leaders to deliver integrated solutions.
• Champion initiatives that create added value for clients and accelerate growth.
What You Bring
• 10+ years in digital commerce with proven success leading a commerce-focused practice
in an agency, consultancy, or tech services firm.
• Expertise in platforms like Shopify Plus, BigCommerce, Adobe Commerce, Salesforce Commerce Cloud, and related ecosystems.
• Strong background in digital strategy, omnichannel experience, and customer engagement.
• Demonstrated success in P&L management, business development, and scaling accounts.
• Exceptional leadership and team-building skills.
• Executive presence with outstanding communication and relationship-building abilities.
• Willingness to travel 30-40% for client and team engagement.
• Bachelor's degree required; MBA or advanced degree preferred.
Any initial questions please reach out to Sean O'Brien @ Huxley in the Boston office.
******************* | LinkedIn DM
Director of Healthcare Technology Management
Regional director job in Boston, MA
Seeking an experienced Director-level leader to oversee Healthcare Technology Management operations in a major hospital environment. This role manages biomedical and imaging services, ensures regulatory compliance, leads a technical team, drives capital planning, and partners with hospital leadership to maintain safe, reliable clinical technology.
Key Responsibilities
Lead and develop clinical engineering and technical staff.
Oversee biomedical and imaging equipment maintenance, repair, and lifecycle planning.
Ensure compliance with CIHQ, DNV, TJC, and other regulatory standards.
Manage purchasing, vendor contracts, subcontracts, and financial planning.
Drive capital planning, project management, and technology assessments.
Maintain strong relationships with hospital leadership and clinical departments.
Improve operational performance, workflow efficiency, and service quality.
Identify growth opportunities and support expansion of service capabilities.
Required Qualifications
Bachelor's degree or equivalent experience.
5+ years managing biomedical and imaging services within a large healthcare system.
5+ years of experience in maintenance and repair of clinical devices.
Strong working knowledge of CIHQ, DNV, and TJC regulatory requirements.
Proven financial acumen and experience managing budgets and operational planning.
Demonstrated success leading high-performing technical teams.
Strong communication and executive-level stakeholder management skills.
Preferred Experience
Experience in multi-site hospital HTM environments.
Background in vendor management, contract negotiation, and capital project execution.
Track record of operational improvement and process optimization.
Summary
The Director oversees all clinical engineering functions for the hospital, ensuring the safety, reliability, and performance of medical technology. This includes full accountability for operations, financial performance, regulatory compliance, team leadership, and client relationship management.
Director of Market Access
Regional director job in Boston, MA
My client is seeking a strategic, confident Market Access leader to drive U.S. access, pricing, HEOR, and contracting strategy across a growing rare disease and specialty portfolio. New leadership is driving change, offering a rare opportunity to influence how Market Access is shaped going forward. This is a high visibility role with regular interaction with senior executives where you will have strategic influence from day one, helping set the roadmap for a shifting MA organization. This is a great opportunity to build your reputation and make a lasting impact on a diverse portfolio.
What You'll Lead
U.S. Market Access & HEOR strategy for multiple inline products and upcoming launches
Pricing, contracting, distribution, and channel strategy
U.S. strategy development with strong global collaboration
Launch readiness, access positioning, and cross-functional alignment
What We're Looking For
A strategic builder who can create new approaches, not just follow legacy playbooks
Ability to challenge assumptions and handle tough, strategic conversations
Strong executive presence and comfort navigating complex personalities and politics
Experience in rare disease is a plus, but not required
Clear, concise communicator who can represent the function independently
Qualifications
Proven experience influencing senior leadership and managing complex stakeholders
Strong understanding of payer, Medicare, specialty pharmacy, and commercial contracts
Deep contracting experience across Medicare, specialty pharma, and payer agreements
Ability to “manage up,” drive alignment, and maintain accountability
Strategic, innovative mindset with examples of shaping access or pricing strategy
If this opportunity sounds like a fit, apply now!
Vice President (VP) Regulatory CMC
Regional director job in Boston, MA
The Vice President, Regulatory CMC will serve as the senior leader responsible for developing and executing global CMC regulatory strategies across the company's development and commercial portfolio. This role provides strategic and operational leadership for all CMC regulatory activities-including submissions, major regulatory interactions, and lifecycle management-and partners closely with CMC, Technical Operations, Quality, and Program Leadership to ensure the successful advancement of pipeline and marketed products.
This is an onsite Boston-based executive role with high visibility across the organization and significant engagement with global health authorities.
Key Responsibilities
Strategic Leadership
Define and lead the global CMC regulatory strategy for all programs from early development through commercialization.
Serve as the company's senior expert on CMC regulatory expectations, emerging guidelines, and policy developments across the U.S., EU, and other key regions.
Provide executive oversight of CMC regulatory deliverables for major filings (IND/IMPD, BLA/NDA/MAA, post-approval changes).
Represent Regulatory CMC on the Executive Leadership Team and key governance committees.
Regulatory Execution & Oversight
Direct the preparation, authoring, and quality of CMC sections of regulatory submissions, ensuring scientific rigor and compliance with global standards.
Oversee CMC regulatory risk assessments, agency interactions, and strategy development for complex technical issues.
Lead major regulatory meetings with FDA, EMA, and other health authorities, ensuring alignment on CMC strategy and data packages.
Drive timely and compliant post-approval CMC lifecycle management, including global change controls, supplements, variations, and renewals.
Cross-Functional Collaboration
Partner closely with Process Development, Manufacturing, Quality, Supply Chain, Clinical, and Program Management to provide integrated CMC regulatory leadership.
Advise senior technical and business leaders on regulatory implications of process changes, technology transfers, supply strategies, and manufacturing network decisions.
Ensure CMC regulatory considerations are built into development plans, technical reports, and program milestones.
Team Leadership & Organizational Development
Lead and develop a high-performing Regulatory CMC organization, including Directors, Strategists, and Managers.
Establish functional vision, operating model, staffing plans, and performance standards for the CMC regulatory team.
Foster a culture of accountability, collaboration, scientific excellence, and continuous improvement.
Qualifications
Education
Advanced degree preferred (Ph.D., Pharm.D., or M.S.) in Chemistry, Pharmaceutical Sciences, Biochemical Engineering, or related life sciences discipline.
Experience
15+ years of experience in Regulatory Affairs, CMC Regulatory, or CMC functions within the biopharmaceutical industry.
10+ years in leadership roles, with demonstrated success managing senior regulatory professionals and cross-functional teams.
Proven track record of leading CMC regulatory strategy for multiple products at various stages (early development through commercial).
Strong experience interacting with FDA, EMA, and other global agencies, including leading Type B/C, Scientific Advice, and pre-approval meetings.
Experience with complex modalities strongly preferred (e.g., biologics, antibodies, cell/gene therapy, mRNA, viral vectors).
Skills & Attributes
Deep understanding of global CMC regulatory frameworks, guidelines, and evolving expectations.
Executive-level communication skills and ability to influence across technical and non-technical audiences.
Strategic thinker with strong operational execution skills and a mindset focused on innovation and quality.
Ability to thrive in a fast-paced, high-growth environment with a hands-on leadership style.
High integrity, sound judgment, and commitment to compliance.
Additional Information
Location: Onsite role based in Boston; executive presence required.
Travel: Occasional domestic and international travel for regulatory meetings, conferences, or partner engagements.
Compensation: Competitive executive compensation package including salary, bonus, equity, and benefits.
VP of data and applications
Regional director job in Boston, MA
Alexander Technology Group is looking for a VP of Data for a client in the Burlington, MA.
No 3rd party applicants will be considered. Do not reach out
This is temporary only**
Full remote
Requirements
Must come out of a Software or SaaS company
Snowflake experience
Develop and align a multi-year strategy for AI and data to improve efficiency, reduce costs, and increase the value of technology investments.
Build strong partnerships across internal business, technical, and operational teams.
Create a talent and skills strategy that strengthens digital capabilities and supports continuous improvement and innovation.
Promote a data-driven culture using clear metrics and KPIs to guide decisions and improve customer and business outcomes.
Collaborate with privacy and security teams to establish AI data standards and governance.
Lead the selection, implementation, and optimization of tools that improve communication, collaboration, and productivity.
Manage relationships with key technology partners and ensure accountability to service expectations.
Establish measurement frameworks to track progress, quality, compliance, and operational effectiveness.
If interested, please send resume to ************************
Chief Operating Officer
Regional director job in Weston, MA
📍 Boston Metro | 🕒 Full-Time, In-Person, Remote, or Hybrid
Key Responsibilities & KPIs
1. Strategic & Operational Leadership
Responsibilities:
Partner with the CEO to define and execute Dumpling Daughter's 3-year growth plan and operational roadmap.
Translate strategic goals into actionable, measurable plans with clear ownership, budgets, and KPIs.
Drive continuous improvement, speed, and cost efficiency across all areas of the business.
Lead monthly operations reviews and OKR tracking.
KPIs:
Achievement of annual growth and profitability targets
% of strategic initiatives delivered on time and on budget
Employee engagement >85%
2. Supply Chain & Production Management
Responsibilities:
Oversee sourcing, procurement, and co-manufacturing for dumplings and sauces.
Manage relationships with co-packers, ingredient suppliers, and cold storage partners.
Ensure food safety, quality assurance, and regulatory compliance (USDA, FDA).
Implement production planning to meet demand across retail, restaurant, and DTC channels.
KPIs:
Cost of Goods Sold (COGS) % improvement YoY
On-time, in-full (OTIF) deliveries ≥ 95%
Production yield > 98%
Quality incident rate < 0.5% of total units
3. Logistics, Fulfillment & Distribution
Responsibilities:
Lead cold chain logistics, inventory management, and fulfillment operations.
Manage third-party logistics (3PLs) for retail and e-commerce distribution.
Optimize warehouse operations to balance inventory turns and freshness.
Build reliable, scalable systems for regional and national distribution.
KPIs:
Fulfillment accuracy ≥ 99%
Inventory turnover 8-10x per year
Freight cost per unit (target reduction YoY)
Average delivery time (target improvement YoY)
4. Commercial Operations & Launch Readiness
Responsibilities:
Partner with Sales and Marketing to operationalize product launches and new retail expansion.
Ensure production, packaging, and logistics readiness for new SKUs or new channels.
Collaborate on demand forecasting, pricing, and inventory optimization.
Support expansion into new regions, retailers, and foodservice partners.
KPIs:
Product launch on-time rate ≥ 95%
Forecast accuracy ≥ 85%
Out-of-stock rate < 3% across SKUs
Gross margin improvement YoY
5. Financial & Performance Management
Responsibilities:
Build and manage annual operating budget; drive cost discipline and operational efficiency.
Partner with Finance to manage working capital, cash flow, and inventory economics.
Monitor key metrics through dashboards and operational reporting.
Identify and execute cost reduction and margin improvement initiatives.
KPIs:
Gross margin % (target improvement YoY)
EBITDA margin growth YoY
Cash conversion cycle improvement
Operational expense ratio (OpEx as % of revenue)
6. Team Leadership & Culture
Responsibilities:
Build and lead a high-performing operations team spanning supply chain, QA, and logistics.
Hire, coach, and develop talent; establish clear accountability and growth paths.
Reinforce Dumpling Daughter's culture of quality, authenticity, and teamwork.
Champion diversity, inclusion, and a positive, collaborative environment.
KPIs:
Team retention ≥ 90%
Employee engagement ≥ 85%
Leadership succession & internal promotion rate ≥ 20%
7. Systems, Compliance & Continuous Improvement
Responsibilities:
Implement systems (ERP/MRP, inventory, QA) to scale operations and improve visibility.
Ensure full compliance with all regulatory, labeling, and food safety requirements.
Drive automation, process simplification, and waste reduction.
Lead sustainability and responsible sourcing initiatives.
KPIs:
Audit/compliance success rate 100%
Reduction in manual processes ≥ 20% YoY
Waste reduction % of output
ERP utilization rate ≥ 90%
Qualifications
10+ years of experience in food manufacturing, CPG, or FMCG operations, ideally including frozen or refrigerated foods.
Proven success scaling supply chain and production in a high-growth food brand.
Experience managing co-packers, 3PLs, and cold chain logistics.
Deep understanding of food safety, quality, and compliance (FDA/USDA).
Strong financial and analytical skills; P&L ownership preferred.
Entrepreneurial mindset, hands-on leadership style, and collaborative approach.
Bachelor's degree required; MBA or equivalent experience preferred.
Why Join Dumpling Daughter
Join a beloved, mission-driven food brand entering its next phase of national growth.
Opportunity to build systems, teams, and scale from the ground up.
Competitive compensation, including equity participation.
Be part of a company that blends family values, cultural authenticity, and commercial ambition.
How to Apply: Send your resume and a cover letter to ****************************
Director Security Operations
Regional director job in Newton, MA
Job Purpose
Provide strategic leadership and oversight for Panera's Security Operations function, ensuring the confidentiality, integrity, and availability of enterprise systems and data. Drive the development and execution of security operations strategies, threat management programs, and incident response capabilities to protect Panera's digital ecosystem. Serve as a key advisor on security posture and risk mitigation to third party SOC solutions.
Duties & Responsibilities
The primary responsibilities of this job include, but are not limited to:
Define and execute the vision and roadmap for Security Operations, aligning with enterprise security strategy and business objectives.
Lead and mentor a team of security analysts and engineers, fostering a culture of accountability, innovation, and continuous improvement.
Establish KPIs and metrics to measure operational effectiveness and report progress to leadership.
Oversee advanced threat detection, monitoring, and response capabilities across Panera's digital and internal assets.
Serve as the escalation point for major security incidents, ensuring timely containment, remediation, and communication.
Implement and optimize internal and external Security Operations Center (SOC) processes, leveraging automation and orchestration tools (SIEM, SOAR, EDR).
Drive vulnerability management programs and coordinate remediation efforts across technology teams.
Partner with Security Engineering, IT, and business units to integrate security into technology initiatives and operational workflows.
Act as an escalation with legal, compliance, and audit teams for investigations, litigation holds, and regulatory inquiries.
Champion security awareness programs and briefings on emerging threats and risk trends.
Represent Panera in external security forums, industry groups, and vendor partnerships.
Qualifications (Education & Experience)
Qualifications include:
Bachelor's degree in Information Security, Computer Science, or related field.
10+ years of progressive experience in information security, with at least 5 years in leadership roles.
Proven expertise in Security Operations, threat management, and incident response at enterprise scale.
Strong knowledge of security frameworks (NIST, ISO 27001), risk assessment methodologies, and regulatory compliance.
Experience managing SOC operations and implementing advanced security technologies (SIEM, SOAR, EDR, threat intelligence platforms).
Exceptional communication and leadership skills, with the ability to influence at all organizational levels.
Relevant certifications (CISSP, CISM, GIAC) strongly preferred. Practical experience with PC, Server and LAN Security.
Strong understanding of Security Architecture and Design, Information Security Standards and Technical Security Risk Assessment methodologies
Demonstrated experience in managing incident response and in working with internal and external parties on problem resolution.
Working Conditions
Minimal travel required
Remote work is possible
Physical Requirements
Standard office environment; ability to use computer and communication tools effectively.
Direct Reports
This position will have 4 direct reports
Equal Opportunity Employer: Disabled/Veterans
The compensation range for this position is $207,723-$290,812. The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Director of EHS & Transportation Operations [NL-14641]
Regional director job in Boston, MA
Shirley Parsons is partnering with a leading environmental services company looking to add a Director of EHS & Transportation Services to their team. This person will be in charge of designing, executing, and overseeing initiatives and guidelines that promote a secure, healthy, and regulatory-compliant workplace across fixed work environments. This position will report directly to the Vice President of EHS and will oversee a team of environmental, health, and safety experts who work directly with business units and are strategically assigned across North America.
The Role:
Work closely with operations leaders to embed EHS&T priorities into workflows and decision frameworks.
Maintain adherence to environmental laws and reporting obligations at the federal, state, and local levels across all operations.
Create and execute EHS&T frameworks, guidelines, and initiatives customized for operational workflows and aligned with corporate objectives, compliance standards, and stakeholder expectations.
Manage and coach EHS&T field staff to promote development and continuous improvement.
The Candidate:
Bachelor's degree in Safety Management or Occupational Health and Safety preferred.
Comprehensive expertise in environmental laws, OSHA requirements, and transportation safety standards.
10+ years of safety experience and 5+ years in a managerial role.
CSP or CIH would be highly desirable for this position.
Ability to travel as required throughout multiple project locations across the United States.
Vice President of Investor Relations
Regional director job in Boston, MA
SPECIFICATION
VICE PRESIDENT of INVESTOR RELATIONS
Shine Associates, LLC has been retained to search, identify and recruit a Vice President of Investor Relations (“VPIR”) on behalf of our client (‘Company'). This position will be based in the Boston, MA office.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
Our client is a real estate investment and development company that focuses primarily on industrial and residential markets. Headquartered in Boston, with offices in Atlanta and Philadelphia, the Company searches for unique investment opportunities throughout the East Coast.
The Company finds and invests in opportunities across the risk spectrum; this results in insightful investments ranging from short-term, value-add projects to long-term, multiple-oriented deals. With operating expertise across this spectrum, the firm is capable of capitalizing on a vast array of deal types.
The Company takes seriously their Core Values:
Value Creation: Their business is built on finding and creating value in every deal, property, and relationship.
Ownership: Operates with extreme ownership, where every team member is accountable for their collective success.
Fiduciary Excellence: Committed to safeguarding their investors' capital, ensuring every decision maximizes value with transparency and integrity.
Agility: They move swiftly and strategically, taking advantage of hidden opportunities in the market.
Growth and Humility: Lead with humility and a focus on continuous growth-both personally and professionally.
VICE PRESIDENT of INVESTOR RELATIONS
Our client is a real estate investor and developer focused on the commercial and residential sectors. The Company currently owns over four million square feet of real estate across the East Coast and has a pipeline of development approaching $1 billion.
The Vice President of Investor Relations position is an opportunity for an exceptional candidate to advance their real estate career. The candidate will join a dynamic team and will be responsible for maximizing the equity capabilities across both high-net-worth investors and our institutional joint venture partnerships. Focusing on servicing the existing Investor base, Inbound Investor referrals, and additional ad hoc Investor requests.
The Company's platform is unique in that we source equity from investors that range from individual high-net-worth accredited investors to large scale institutions and pension funds. The demands of each pool of capital are remarkably unique and tailored to their needs. The result is a position that sits at the intersection of Investor Relations, Asset Management, and Acquisitions with exposure and the need to understand each business line.
This position will report directly to Partner, Head of Investor Relations, in support of the Head of Institutional Equity and Head of Private Capital - all three are experienced members of the firm's team with a core focus on sourcing equity for all new deals and servicing the existing equity relationships across the portfolio.
SPECIFIC RESPONSIBILITIES
Support and service existing investor relationships through in-person meetings, portfolio performance reviews, and calendar-based reporting.
Administer legal document formation, capital account set-up, and the Investor subscription process for all Company Investors.
Maintain the Investor Relations database - powered by Juniper Square.
Assist in the creation and publication of new investment offerings.
Support the publication of the Firm's quarterly/annual reports and business plans to investors.
Work closely with other key company functional areas (acquisitions, asset management, finance, accounting, compliance, tax, and legal) to compile data and insights for investor reports, questionnaires, communications, and ad-hoc requests
Manage the coordination of investor fund closings (open and closed end vehicles), including working closely with legal counsel and third-party administrators to coordinate investor subscription documents and limited partnership agreements
Review and organize subscription documentation and corresponding information
Track and document essential information through the review of legal documentation
Assist in coordinating documentation with legal team and managing correspondence with LPs
Provide prospective and existing investor support via CRM platform
Support fundraising efforts by working directly with senior team members to create marketing materials, including PPMs and DDQs and RFI's for current investor updates and potential investors as well as due diligence presentations
Provide quarterly updates to investor and consultant databases
Assist in the creation, procurement and updating of marketing material content and design
Maintain membership subscriptions to a number of industry networks
Manage quarterly updates to consultant and investor databases and surveys
Assist in preparing and review content for private placement memorandum and other investment vehicle documents
Participate in portfolio management calls
Work closely with Accounting team to assist in investor reporting
Assist in maintaining firm-level statistics to ensure consistency across internal and external facing marketing materials
Work closely with the firm's Marketing team to ensure brand consistency across all internal and external facing materials (reporting, website, advertising, etc)
Analyze investment-level data and prepare appropriate summaries
Synthesize quantitative and/or qualitative market and economic data, perform regular research on industry trends, peers, capital markets, and develop regular communication and reporting for senior management and investors
Participate in a range of internal projects that require assistance with written communications, data analysis, and PowerPoint presentations
Ensure investor inquiries are completed in a timely manner and with thoughtful answers that satisfy the investor and maintain corporate / brand message
Various special projects as requested
Ability to travel to assets as needed.
Research, document, and establish relationships and prospect-leads for new investors - both organically and through lead-gen software.
QUALIFICATIONS & SKILLS
7-12 years of investor relations, client service, with real estate experience preferred with a focus on relationship management
Undergraduate degree with a focus on finance, economics, real estate with outstanding academic record
Proficient in Microsoft Office Suite, with a focus on Excel, PowerPoint & Word
Juniper Square experience a plus
Working knowledge of real estate accounting, investment and financial concepts
Self-starter
Highly organized
Excellent writer with the ability to convey complex investments in a simple manner
COMPENSATION & BENEFITS
The Company is prepared to offer a competitive compensation package.
CONTACT INFORMATION
Shine Associates, LLC
45 School Street, Suite 301
Boston, MA 02108
**************************
David Slye, Managing Director Kelsey Shine, Director
************** **************
**************************** *****************************
Vice President of Operations-Luxury Short Term Rentals
Regional director job in Boston, MA
Job Title: Executive Vice President of Operations
Salary: $150,000-$165,000 + BONUS
Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo
About the Hospitality Company / The Opportunity:
Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector.
Responsibilities:
Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement.
Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets.
Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities.
Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally.
Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth.
Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets.
Preserve high guest experience standards and brand consistency across all properties and operational activities.
Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence.
Must-Have Skills:
10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations.
Proven experience designing and implementing operational systems in multi-market environments.
Strong expertise in P&L management, budget development, and rigorous cost control.
Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change.
Bachelor's degree required; MBA or equivalent leadership training strongly preferred.
Background in centralized purchasing, procurement, or supply chain management across diverse vendors.
Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders.
Willingness and ability to travel up to 25-30% nationally.
Nice-to-Have Skills:
Specific experience in luxury short-term rental or group hospitality operations.
Strong familiarity with both PropCo and OpCo business models and operations.
MBA or advanced degree in a relevant field.
Technological fluency, including experience with hospitality tech platforms and data-driven decision making.
Abscence of ego and a collaborative, team-focused leadership style.
Demonstrated ability to thrive in a fast-paced, scaling environment.
Director of Operations (Must have previous Director of Operations Experience)
Regional director job in Warwick, RI
Director of Operations & Integrator (Track)
Full Time In Office Warwick, RI
The Slocum Home Team is growing fast. We're a third-generation Rhode Island real estate team, and we're looking for a high-level operator to help us scale from 285 transactions to 300, 400, 500, and beyond.
If you love building systems, tightening operations, aligning teams, and running a business with clarity and speed, this is the role.
You'll partner with the Team Leader (Visionary) and Sales Manager to run the operational side of the company. You'll lead systems, processes, onboarding, training, reporting, and cross-department alignment. You'll build structure. You'll remove friction. You'll turn ideas into action.
This role starts as Director of Operations and with potential to grow into our Integrator seat.
What You'll Do:
Run the operational engine of the company
Build and maintain SOPs, checklists, and systems
Lead our tech stack (FUB, SISU, Skyslope, Google Workspace, Ruuster, Fello, Skool, etc.)
Own onboarding and training systems
Manage scorecards, dashboards, and reporting
Oversee cross-department alignment with Sales, Marketing, ISA, Finance, and TCs
Lead our EOS tools (L10s, Scorecard, Rocks, Accountability Chart, IDS)
Ensure data accuracy across all systems
Drive operational efficiency and consistency
Help run internal communication, weekly updates, and cascades
Oversee compliance and documentation
Support culture and client events
Lead the Operations Coordinator and support department heads
Use AI, automations, and workflows to streamline execution
Improve processes across the business every quarter
Who You Are:
Highly organized
Detail obsessive
Tech savvy and curious
Comfortable adopting new tools, including AI
Calm under pressure
Strong communicator
Forward thinker
Accountable
Process oriented
Loves operations as much as others love selling
Comfortable leading departments
Thrives in a high-growth environment
Loves building structure and solving problems
You aren't afraid of AI. You use it to work smarter and faster. You raise the standard in every room.
Must-Have Experience:
Operations leadership in real estate
or
another high-volume, system-heavy environment
Confidence working with tech systems and automations
Project management
Hiring, onboarding, and training support
Building or improving processes
Leading cross-functional teams
Running meetings or operational rhythms
Strong written and verbal communication skills
Bonus points for Monday.com, Airtable, Zapier, Make, APIs, or dashboard experience.
What Success Looks Like:
Clean systems
Accurate data
Smooth onboarding
Predictable reporting
Aligned departments
Reduced friction
Agents who feel supported
A company that runs faster and smarter every quarter
Why Join Us:
We're a third-generation team with deep Rhode Island roots
We're aligned with the largest independent brokerage in the country
We have a clear vision, a strong culture, and a serious growth plan
You'll help shape the future of a legacy brand
Integrator Path Compensation: As you grow into the Integrator seat, total compensation typically increases to: $120K-$150K+ OTE based on leadership capacity and impact on company performance.
Benefits:
Health insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Education:
Bachelor's (Preferred)
Experience:
Operations: 2 years (Required)
Ability to Commute:
East Greenwich, RI 02818 (Required)
Work Location: In person
Global Safety and Security Center Operator
Regional director job in Marlborough, MA
The Opportunity: Contribute To The Growth Of Your Career.
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.
3rd Shift Position (11pm-7am) 5 day schedule/7 day availability
The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:
Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
Responsible for all control room operations, including CCTV review.
Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
Support major incident command, control and crisis management and provide recommendations.
Knowledge of how to use security and fire alarm systems
Must be able to be contacted while on shift
Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs
Qualifications:
Bachelor's degree or 1-4 years of experience in lieu of degree
working experience with Incident Management and Change Management
Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.
Troubleshooting experience
Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
Accountability and Trust
Unquestionable integrity and ethic
Regional Sales Manager
Regional director job in Boston, MA
REGIONAL SALES MANAGER - Northeast Region
AT3 Staffing is excited to partner with a well-established industry leading Tile and Stone Distributor in search for a Regional Sales Manager to join their team. The Regional Sales Manager is responsible for developing and driving the overall sales growth strategy by promoting account development across all brands. Responsibilities include owning revenue targets for the region, identifying and leveraging existing customer relationships to enhance the ability to deliver outstanding customer experience. The role will expand the organization's footprint via new and existing channels, building strong relationships with builders, fabricators, showrooms, designers and distributors to expand market share.
The successful candidate will be a result-driven, innovative sales, marketing, and strategy leader capable of motivating and achieving continued growth. The preferred candidate will have strong strategic leadership capabilities and the ability to effectively articulate a vision for the future and a growth roadmap for the business.
Responsibilities:
In collaboration with company leadership, execute a segment strategy to drive sales growth for the entire portfolio of products across the assigned Region.
Provide support for design center locations and act as a key resource for this essential growth account.
Visit job sites to assess complaints, gather information, and communicate with upper management and clients to resolve issues.
Develop new display strategies in each territory to facilitate market share growth.
Provide organizational insights into market trends, competitor strategies, and industry developments to establish a customer-focused agenda.
Drive sales performance and customer engagement across the company. Coordinate sales and marketing objectives with all functional departments, including purchasing, marketing, finance, and distribution.
Meet company sales objectives by forecasting requirements, including preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Develop and implement strategic segment strategies and sales plans in conjunction with marketing plans and forecasts to achieve annual objectives.
Actively engage in the sales process by guiding the field team in identifying, developing, and targeting key customers and marketing accounts.
Establish and maintain key customer relationships to support long-term business opportunities.
Review and analyze sales performance against programs, quotes, and plans to measure effectiveness.
Support the outside sales team by recruiting, selecting, training, assigning, scheduling, coaching, counseling, and managing employees in assigned territories.
QUALIFICATIONS
Basic Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
10+ years of experience in a building trades leadership capacity.
Proven history of success in sales management, with at least 7 years of experience in a leadership role.
Strong leadership and team-building skills.
Excellent communication, negotiation, and interpersonal skills.
Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite.
Strong analytical and critical thinking skills.
Willingness to travel 75% of the time.
Preferred Qualifications:
Master's degree in Business Administration.
3+ years of experience in the stone slab industry.
Strategic thinker with the ability to develop and execute sales strategies that drive results.
Bilingual (English/Spanish).
BENEFITS
Medical
Dental
Vision
Employer-Paid Basic Employee Life and AD&D Insurance
Employer-Paid Long-Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
WORK LOCATION
This position requires approximately 80% travel across multiple states.
Additional details will be provided during the interview process.
POSITION TYPE & EXPECTED HOURS OF WORK
This is a full-time position that may require overtime based on business needs.
OTHER DUTIES
Please note: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required for this role. Responsibilities and tasks may change at any time, with or without notice.
Executive Director
Regional director job in Providence, RI
JOB DESCRIPTION: EXECUTIVE DIRECTOR, FARM FRESH RHODE ISLAND
ABOUT FARM FRESH RHODE ISLAND
Since 2004, Farm Fresh Rhode Island (Farm Fresh), a nationally recognized nonprofit food hub, exists to grow and strengthen Rhode Island's local food system. Here's how we do it! Farm Fresh owns and operates a 60,000-square-foot hub in Providence that houses aggregation, distribution, and processing activities, as well as a fleet of trucks. Our proprietary distribution software system and food system services improve viability for farmers and producers, while providing financial sustainability for our organization. We host the largest winter farmers market in New England, and we lease operating space for several local food businesses. Our programs-Farmers Markets, Farm to School & Community Education, Bonus Bucks, Hope's Harvest, Market Mobile, and Harvest Kitchen-are where the organization's four core areas of activity are implemented:
Operate and improve aggregation, processing, distribution, and sales infrastructure to connect regional farms, farmers, and fishers with profitable markets, at the neighborhood, institutional, and commercial levels.
Support transactions and relationships between farmers, food businesses, and the public to foster a food system that provides accessible, affordable, and locally sourced food, while promoting farm sustainability.
Educate and provide resources to the public to increase demand and participation in a fairer, connected, and resilient food system.
Advocate for policies that support the well-being of the region's farms, food businesses, and residents, and partner with organizations that share our values, vision, and goals to expand our impact.
For more information, please visit *****************************
WHO WE'RE LOOKING FOR
Farm Fresh seeks a visionary, entrepreneurial Executive Director (ED) to lead this nationally recognized food system pioneer into its third decade of innovation and impact. Based at Farm Fresh's Providence food hub and reporting to the Board of Directors, the ED is the organization's chief executive officer. The ideal candidate combines strategic vision with operational and managerial excellence, leading with curiosity, collaboration, and creativity to inspire staff, partners, community stakeholders, and funders. The ED provides overall leadership for Farm Fresh's people, programs, and performance, ensuring alignment across strategy, operations, and culture. Success in this role will be defined by the ability to expand regional impact, strengthen teams, and further advance Farm Fresh as a model for regional food system innovation, ensuring the long-term financial resilience of the organization.
RESPONSIBILITIES
Leadership & Culture
Lead Farm Fresh's staff and board in representing and implementing the organization's strategic plan, financial objectives, mission, vision, and goals.
Uphold FFRI's management standards, values, and commitment to fairness, respect, and belonging, modeling ethical leadership with the organization's staff and stakeholders.
Supervise the senior management team, providing direction and feedback to enhance performance and development.
Continuously evaluate the organization's relevance, effectiveness, and results, and keep staff, board, partners, and stakeholders informed of the strategies, policies, and plans that guide the organization.
Financial & Administrative Management
Oversee financial and administrative management in collaboration with the finance and administration team.
Lead annual budget process, long-term financial planning, and tracking and management of contracts, grants, and restricted funds.
Ensure that all mandatory regulatory and business filings and licenses are filed and updated in accordance with national, state, and local laws, as well as organizational bylaws.
Programs & Community
Through oversight of program managers, ensure the success of all programs and that related management processes are completed and communicated to stakeholders.
Lead, support, and participate in the development and implementation of special projects and partnerships.
Develop strategic partnerships that advance Farm Fresh's mission, vision, and values, as well as its long-term fiscal health.
Communications & Development
Collaborate with the communications and development team, aligning organizational values and strategy with communications and branding efforts.
Support the communications and development team in developing and implementing an overall and program-specific fundraising strategy, including grants, contracts, sponsorship, and events.
Serve as the organization's public face to media, businesses, and institutions in collaboration with the communications and development team.
Interface and collaborate with legislators, regulatory agencies, volunteers, and representatives of non-profit and for-profit sectors to be an advocate on issues relevant to Farm Fresh.
Facilities Management
Support the facilities team in overseeing all properties, maintenance processes, rentals, subleases, and equipment.
Keep the board and stakeholders informed about key issues related to property and facility management.
Collaborate with the senior management team to successfully execute events, rentals, and other activities in Farm Fresh facilities for fundraising and earned revenue purposes.
QUALIFICATIONS
5+ years of executive-level non-profit, public, or for-profit leadership experience in food systems, food hubs, food distribution, community development, or related sectors.
Proven success leading organizations with annual operating budgets and/or revenues exceeding $5M.
Preference for candidates with experience working with agricultural industries, technical assistance services, supply chains, food distribution, food production, and/or community education.
Passion for food systems, social justice, regional/local foods, value chain development, and serving communities.
COMPENSATION
The expected salary for this position is $140,000 to $150,000 per year. In addition, the position will be eligible for the following benefits:
Contribution to monthly health insurance premiums (RI Health Insurance Exchange)
15 days of paid time off annually
15 paid holidays + 5 days sick leave annually
401(k) participation with company match
APPLICATION INSTRUCTIONS
Candidates should send an email with “Executive Director” in the subject line to: *********************. Please include a current resume and cover letter in your application. Qualified candidates will be contacted directly.
Farm Fresh Rhode Island
provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require a reasonable accommodation to view or apply to this position, please contact us via ********************.
Director of Corporate Sales
Regional director job in Boston, MA
Join Troubadour - Where Bold Moves Meet Big Impact
At Troubadour, we create sustainable bags and accessories that inspire better, greener lives. This is an opportunity to join a fast-growing team chasing bold ideas, relentless curiosity, and a passion for making every detail extraordinary. From every stitch to every process, our mission is to empower people to dream big and go far.
We are seeking an accomplished and entrepreneurial Director of Corporate Sales to lead Troubadour's U.S. sales strategy. This is a high-impact individual contributor role with full ownership of strategy, execution, and revenue delivery.
This role builds on our existing momentum in the space with enormous upside for continued growth. Troubadour is already seeing significant inbound demand for premium, sustainable corporate gifting options. The Director of Corporate Sales will capitalize on this product-market fit by transforming what has been a largely reactive sales motion into a scalable, outbound predictable revenue channel.
The right candidate will own the entire sales funnel, create the tools and processes that enable selling at scale, and deepen partnerships that will propel Troubadour into its next phase of growth. The role reports directly to a senior executive (TBD) and is preferably based in Boston, MA, with travel required for key meetings, trade shows, and customer events.
Key Responsibilities
Own and Scale Corporate and Promotional Sales
Lead outbound sales activity in the U.S. corporate gifting and promotional channel.
Manage and grow key distributor and agency relationships.
Drive sales to new clients, from prospecting to pitch to close.
Identify and attend key trade shows, meetings, and events to drive awareness, deals and partnerships
Build Tools and Track Performance
Identify and evolve sales material needs (pitch decks, case studies, product guides, co-branding kits).
Maintain CRM discipline, pipeline hygiene, and accurate forecasting.
Report performance, learnings, and market insights directly to leadership.
Who You Are
10+ years of sales experience, with at least 3 in corporate gifting, promotional products, or premium consumer goods.
Proven ability to close substantial B2B partnerships and consistently exceed revenue targets.
Experience with P&L ownership and building successful sales strategies from the ground up.
Strong network across HR, procurement, and distributor markets in the U.S.
Excellent communication, negotiation, and presentation skills.
Entrepreneurial and self-motivated, capable of thriving independently.
Passionate about sustainability, design, and purpose-driven brands.
Why Troubadour?
We've grown tenfold in four years by chasing bold ideas and challenging the status quo. At Troubadour, you'll join a passionate, dynamic team, collaborate in a culture that celebrates creativity, and play a key role in shaping the future of a brand committed to sustainability and growth.
How to Apply
Send your resume to *************************** and tell us why this role excites you and how you've made an impact in similar positions. We can't wait to hear your story!
Vice President, General Manager - Development Program
Regional director job in Boston, MA
is All About
The Vice President, General Manager - Development Program prepares the Assistant General Manager of Merchandising via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as an Assistant General Manager of Merchandising, and/or future promotion to Vice President, General Manager.
The Assistant General Manager of Merchandising will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team.
Under the direction of a Flagship Vice President / General Manager, the Assistant General Manager of Merchandising is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities.
The Assistant General Manager of Merchandising is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations.
The Assistant General Manager of Merchandising understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume.
You Must Have:
100% open availability to relocate within the United States
Minimum 5+ years of luxury retail management experience
Experience leading fast-paced, high retail sales volume environments
Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.)
Executive leadership presence with the ability to present/report business trends/financials
Experience developing and promoting People Leaders
Flexible in scheduling as the business needs including evenings, weekends and holiday schedules
Who You Also Are:
Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team.
Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own
Establishes positive interpersonal relationships
Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods
As The Assistant General Manager, Merchandising, You Will:
I. BUSINESS OWNERSHIP
Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team
Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping)
In partnership with the VP/GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities
Execute the VP/GM's strategic vision for his/her store
Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments
Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs)
Facilitate cross-functional communication across store departments to optimize collaborative efforts
Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings
Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings
Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results
II. PEOPLE
Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams.
Be responsible for developing top talent Client Development Managers to promotability.
Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business.
Oversee people, product and placement, and sales promotion.
Oversee Client Development team performance and objectives.
Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues.
Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports.
Set goals for Associates in alignment with department objectives and supports in Associates in achieving them.
Develop, motivate, and train the management team in all aspects of the store.
Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations.
III. CLIENT EXPERIENCE
Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards.
Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts.
Oversee the floor to monitor and ensure coverage and presence.
Build a Customer Service-driven team, overseeing Customer Service efforts and escalations.
Partner with functional leads for execution of in-store selling events.
Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities.
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Salary and Other Compensation:
The starting salary for this position is between $115,000- $130,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Auto-ApplyDirector, Field Operations
Regional director job in Waltham, MA
Who We AreCogent Biosciences is a publicly traded biotechnology company focused on developing precision therapies for genetically defined diseases. The most advanced clinical program, bezuclastinib, is a selective tyrosine kinase inhibitor that is designed to potently inhibit the KIT D816V mutation as well as other mutations in KIT exon 17. KIT D816V is responsible for driving systemic mastocytosis (SM), a serious disease caused by unchecked proliferation of mast cells. Exon 17 mutations are also found in patients with advanced gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Top-line results from registration-directed trials in NonAdvanced SM, Advanced SM and GIST are expected in 2025. The company also has an ongoing Phase 1 study of its novel internally discovered FGFR2 inhibitor. In addition, the Cogent Research Team is developing a portfolio of novel targeted therapies to help patients fighting serious, genetically driven diseases targeting mutations in ErbB2, PI3Kα and KRAS.
Our Team****************************
This critical role will lead the strategic and tactical execution of field (commercial customer-facing) operations supporting the launch of bezuclastinib across 3 important indications, Cogent Biosciences' key pipeline asset. The Director of Field Operations will be a key member of the Commercial Operations and Analytics leadership team responsible for driving operational excellence for the commercial organization. We are seeking a strategic and hands-on leader to optimize field deployment, execution, and operational readiness for our upcoming launches. As a key strategic partner to senior sales leadership, this will own the design, implementation, and continuous improvement of our customer-facing operating model. The ideal candidate possesses both the strategic perspective required for sales excellence, and the executional perspective required for a field team to deliver a best-in-class launch. The ideal candidate will bring deep expertise in CRM systems, analytics, field operations, and cross-functional collaboration to drive operational excellence and accelerate launch impact. Key Responsibilities
Strategic Leadership & Business Partnering
Strategic partner to Senior Sales Leadership, Market Access, Marketing, Patient Services and Analytics to understand key functional needs that translate to field operational solutions and execution.
Engage and Align with critical cross-functional team members that support field teams (IT, HR, Compliance, Sales Training, Congress Execution, Medical, etc).
Key field operations leader for real-time issue resolution, solution development, performance monitoring and operational support needs.
Field Planning and Execution Operational Leadership
Aligned with the vision of the senior commercial leadership, develop and lead all the field planning processes (at the National and Regional level) required to enable a field force to launch in the rare disease and oncology space. This includes business and call planning, targeting and segmentation, resource allocation, budgeting, reporting and all key sales enablement tools.
Develop and lead the annual cadence of key field engagements and meetings (business reviews, key sales meetings, performance updates, etc).
Develop key field performance management and monitoring systems, processes and reporting (goals, key performance and execution metrics, etc) that are strategically aligned and visible to all stakeholders.
Ensure compliance with regulatory and legal requirements, including credentialing and spend reporting.
Enabling Customer Facing Teams with Technology, Tools and Systems
Working with senior commercial leadership to identify key technology capabilities and requirements to support an engaged and productive customer-facing organization across functions.
Collaborate with key functions (IT, L&D, Marketing) to develop, integrate and implement key field-facing tools such as CRM, call/business planning tools, peripherals (such as tablets), virtual selling capabilities, etc.
Lead the onboarding and ongoing training requirements for the field to adopt new technology and processes into their way of working.
Develop/implement novel enabling SOPs for the field force to allow them to perform more effectively.
Find opportunities to leverage technology or new digital solutions to improve productivity, simplicity and engagement of the field team.
Oversee vendor relationships related to CRM, data analytics, and field operations platforms.
Performance Management, Monitoring and Reporting
Leading an aligned approach to critical measurable indicators and outcomes related to field performance and execution.
Develop scalable reporting capabilities, field-facing dashboards, KPIs, and scorecards that enable actionable insights, performance monitoring and support coaching conversations.
Work with commercial leadership to establish the overarching philosophy of the SIP (sales incentive plan) and build the SIP integration plan for the field (quota setting process, key data sources and inputs, sales vs quota reporting capabilities, payout frequency and processes, QA/QC processes).
Build field response process and capability to respond to data, IC, and comp enquiries.
Launch Readiness and Deployment/Territory Optimization
Work with senior leadership and external partners to design a fit for purpose customer facing organization with the right capabilities to ensure a best-in-class launch.
Optimize the deployment of field resources and geographies aligned with the market opportunities across Cogent's three potential indications, HCP targeting, key centers of excellence in each territory.
Support the scale and build of the field operations resourcing and infrastructure to prepare for launch.
Act as a key member of the Launch Readiness workstream to represent the field readiness and key milestones reflecting the preparations for field activation on Day 1.
Qualifications
Bachelor's degree in Business, Life Sciences, or related field; MBA or advanced degree preferred.
8+ years of experience in pharmaceutical or biotech field operations, with launch experience in rare or specialty diseases.
Proven expertise in CRM systems (e.g., Veeva, Salesforce), field analytics, and commercial data infrastructure.
Strong understanding of field force effectiveness, territory design, and incentive compensation.
Experience in a startup or growth-stage biotech environment preferred.
Excellent project management, communication, and cross-functional collaboration skills.
Ability to thrive in a dynamic, fast-paced, and highly regulated environment.
Our Locations
Waltham, MA: Our Boston office includes an open office layout that has recently undergone a makeover designed for collaboration and giving our employees the best work place possible. Free access is provided for both on-site parking and gym facilities in the building.
Boulder, CO: We have just moved into our new state-of-the art Research Facility in the fast-growing biopharmaceutical hub in the greater Denver/Boulder corridor. Our CEO is based full-time in this location and we are proud to call this the home of Cogent's discovery research organization.
Our Offer To You
To attract the very best talent, we offer a generous benefits package that includes competitive pay, performance-based bonus, stock options, insurance coverage (health, dental, life, and disability), competitive time-off, a 401(k) plan, and commuter/parking benefits.
We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Auto-ApplyDirector, Field Force Operations
Regional director job in Cambridge, MA
Job Description
Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role.
Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at
ScholarRock.com
and follow
@ScholarRock
and on
LinkedIn
.
Summary of Position:
In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.Position Responsibilities:
Strategic Leadership & Operational Excellence
Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization.
Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization.
Data Governance & Systems Integration
Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency.
Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW
Provide Field Operation Support for ROW
Ensure organizational compliance with CRM data standards and quality protocols.
Sales Enablement & Field Optimization
Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption.
Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives.
Manage territory alignment and roster systems to ensure optimal resource utilization.
Manages the field sales force credentialling program
Performance Management & Incentives
Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing.
Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement.
Cross-Functional Collaboration & Commercial Readiness
Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches.
Collaborate across the Commercial team to align operational strategies with key business objectives and priorities.
Candidate Requirements:
Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred.
8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams.
Extensive experience supporting technical design of commercial systems. Implementation experience a must.
Extensive experience with Veeva CRM, data management and incentive compensation
Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data
Experience working with field sales teams, field reporting and incentive compensation
Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information
Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy.
Strong interpersonal skills with demonstrated ability to drive toward consensus.
Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
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Regional Manager - Parts & Service
Regional director job in Hopkinton, MA
Regional Manager -Vermeer Parts & Service Hopkinton, MA Are you a hands-on manager with previous experience and a strong technical understanding of heavy equipment/machinery? If you are a results-oriented and effective leader, we want to talk to you! Vermeer All Roads in Hopkinton, MA is searching for a Regional Manager to lead, support, and develop the lifecycle business performance within the NY, MA, CT and NH region. Key areas of focus are performance management, customer relationships and reporting.
Compensation: Base salary plus commission based on experience $100k+
Benefits
* Medical, dental and vision as well as supplemental insurance available on the 1st of the month after 30 day of employment
* 401k with company contribution
* Paid time off
* Company paid holidays
* We promote from within (that's why this position is open)
Key Responsibilities:
Serves as the primary liaison between local parts and service management and Regional General Managers.
Evaluates dealer capabilities, staffing, training and processes to ensure alignment with company standards.
Works with local management team utilizing score card metrics and implements improvement plans for underperforming dealerships within their region.
Provides guidance on inventory stocking management, warranty administration, and service department for best practices.
Travels weekly to dealerships within their territory and provides support to staff when management is scheduled for PTO.
Consults with upper management when personnel changes are happening within the dealership prior to termination or resignation of any employee. Provides PIP guidance when needed.
Works with all Regional Managers, Parts Director, and VP of Service to ensure unity throughout the region.
Other duties as assigned by senior leadership when needed.
Work Authorization
All Roads does not provide H1-B sponsorship.
AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
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